Breaks woocommerce checkout

  • bluewave99

    (@bluewave99)


    6 months, 1 week ago

    This plugin breaks checkout in Storefront and Neve themes. Works properly in 2024 theme.

    Payment methods do not appear for guest users (i.e. anyone not logged in to shop site).

    Deactivated, lost some sales from this.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support aleksandardimitrov

    (@aleksandardimitrov)

    6 months, 1 week ago

    Hello,

    The issue you are experiencing is not expected behavior, and we understand how crucial a smooth checkout process is for your customers. To address this matter thoroughly, we recommend opening a support ticket through your SiteGround account, where our support team will be able to investigate the problem in detail.

    Best regards,

    Aleksandar Dimitrov

    john

    (@johnq8686)

    6 months ago

    I had this problem just now. SG rep advised to turn off “combine Javascript Files”. WP admin, speed optimizer, frontend. Now I need to go though the “Exclude” options one by one to see what .js file is causing the error.

    Using Woocommerce, Gutenberg, 2025 theme V1.4

Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 3 participants
  • Last reply from: john
  • Last activity: 6 months ago
  • Status: not resolved