Plugin Support
Bruce
(@ninjateamwp)
Hi @davedecc ,
Thanks for coming.
Let me consult our technical unit and get back to you asap.
Regards
Hello @davedecc,
Thanks for your patience. We have tested this on several of our test sites, and everything is working properly. As a result, we have not been able to reproduce or identify the issue on our end.
Could you please contact us via ninjateam.org/support? Our development team would like to review your settings and gather more details to help troubleshoot the issue.
We look forward to hearing from you.
Best regards,
Mia
Hi,
I’m having the same problems too. I can no longer download the backups since the latest update. When I revert to a previous version, I don’t have these problems.
See screen capture: https://screen2.link/RKPzGkNmrYMA.png
Plugin Support
Bruce
(@ninjateamwp)
Hi,
Thank you very much for your prompt reply.
I have tested this updated version on four websites and, indeed, the problem has been resolved.
I no longer get blank web pages with an error message and can download the backup files again without any problems.
As far as I’m concerned, the problem has been resolved with this updated version.
Once again, thank you very much for resolving the problem – at least for me – so quickly.
Best regards.
Plugin Support
Bruce
(@ninjateamwp)
Thank you so much for choosing our plugin.
If it’s possible, can you leave the plugin a nice review please?
https://wordpress.org/support/plugin/fastdup/reviews/
Your review will motivate us to develop more plugins in the future and have awesome users like you 😉
Thanks in advance.
