WooCommerce Stats

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    10 years, 12 months ago

    Hi,

    WooCommerce computes its stats on the fly by reading the order data. There’s not a separate place in the database where stats are stored, pre-computed. So, are your orders present, when you go to WooCommerce -> Orders in the dashboard?

    Or, are you saying that just the widget has gone? Widgets on the dashboard are configured using the drop-down menu in the top right.

    David

    Thread Starter Weston

    (@pw-eden)

    10 years, 12 months ago

    Hi David,
    The widget is there. No orders are showing except for new ones after a database restore. So all customer orders from before the restore and customer info about them is gone.

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    10 years, 12 months ago

    Hi,

    Please can you provide a link to the log file for the problematic restore? (You can download it from the folder wp-content/updraft on the site).

    It’ll be too long to paste into the forum here, but you can download it to your computer, and share it with Dropbox, or paste it in pastebin.com, or any similar service, and post the link here.

    Best wishes,
    David

Viewing 3 replies - 1 through 3 (of 3 total)

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