• Since updating to latest version, I now cannot edit my site – just shows blank white screen when press edit…

    Help! Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator threadi

    (@threadi)

    Theme or plugin conflict is one possible cause. But before you disable your plugins, check the browser console to view the errors and let us know what it says. To do this,right Click anywhere on the page and select Inspect then go to console. Try clicking edit on WordPress again and you will see the errors displayed on the console. Copy and paste the errors you see here and will determine what’s causing the problem.

    • This reply was modified 22 hours, 1 minute ago by tegano2.
    Thread Starter penandplough

    (@penandplough)

    Thank you! I did disable and re-enable plug ins earlier, but no effect.

    Here is the bit you asked for:

    ?page_id=679:1 Uncaught (in promise) InvalidStateError: Transition was aborted because of invalid state. ViewTransition opt-in disabled

    Thread Starter penandplough

    (@penandplough)

    Thank you, threadi – it all looks so complicated and is purely caused because I gave in and updated to latest version. Big mistake, it seems! I do feel there should be some technical help available as I really don’t know what I am doing and just want to edit like I could before 😔

    Moderator threadi

    (@threadi)

    What editor are you using? What theme? Are they up to date?

    If you’re looking for personalized assistance, you can try contacting your hosting provider’s support team first. Otherwise, check here: https://jobs.wordpress.net/

    Thread Starter penandplough

    (@penandplough)

    Thanks for advice and have tried various things but no idea what doing really, and cannot find anyone actually who works for wordpress. I will have to delete my site if cannot sort this as I need to regularly update it… I just updated without saving anything as no idea how do that, either… could that be the problem? Thanks

    I understand your frustration, but don’t give up yet. We have a few things we can check to narrow this down.

    I noticed that your site is using the Neve theme by ThemeIsle,please correct me if I’m mistaken.

    First, could you check whether the editor freezes only on this particular page or on every page?

    The console error you provided contains ?page_id=679, which tells us that the error occurred while working with that particular page, but it doesn’t necessarily mean that the page itself is the cause.

    Please try editing a few other pages and let us know whether you experience the same problem.

    If the problem occurs on every page, the next step would be to temporarily switch from Neve to a default WordPress theme and test the editor again. You don’t need to delete Neve just temporarily activate another theme for testing.

    This will help us determine whether the issue is specific to the page, the theme, or something else.

    Thread Starter penandplough

    (@penandplough)

    Thank you, Tegano. If I switch themes, all pages still blank. Cannot edit any pages with our without Neve.

Viewing 8 replies - 1 through 8 (of 8 total)

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