Pagebreak still not resolved

  • Resolved heliosg

    (@heliosg)


    2 months, 1 week ago

    Hi, I have been in contact with you over the Page break no longer working correctly in the invoices PDFs and I have not heard for you for many weeks after you investigating and confirming it doesn’t work.

    As I haven’t been able to resolve this with you since last year, does this mean it is no longer part of the plugin, and I have to go to the hassle of trying to recreate the PDFs with another plugin?

    I have tried everything you have suggested and much more

    I would appreciate an honest answer on this as it is blocking sale catalogues I need to get on with after a massive delay waiting for this to be resolved.

    It was something changed by you after it worked perfectly for over 5 years so if it never going to be reinstated the plugin is useless for us.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor David G

    (@gravid7)

    2 months, 1 week ago

    Hi,

    Thank you for your patience and for sharing the detailed feedback regarding this issue.

    We have tested the same functionality on our demo environment, and the page breaks are working correctly there. Based on this, it may be related to a server-specific configuration or something unique to your site environment.

    To help investigate this properly and avoid further delays, could you please contact us directly on our contact us page so we can debug the issue more closely with you?

    We understand this issue is important for your catalogue generation workflow, and we would like to help get this resolved as quickly as possible.

    Thread Starter heliosg

    (@heliosg)

    2 months, 1 week ago

    Hi, they are not working on the staging site with the latest plugin version, I have sent several messages over the past few weeks and have had no reply, hence the frustration

    Thread Starter heliosg

    (@heliosg)

    2 months ago

    I cant find a contact page, I have replied to your previous emails and have used the pre sales form on your site.

    Your resolved banner on the top of this is hilarious!!!

Viewing 3 replies - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.

  • 3 replies
  • 2 participants
  • Last reply from: heliosg
  • Last activity: 2 months ago
  • Status: resolved