Serco enables critical government missions globally. Whether it’s keeping our Armed Forces mission-ready… Enabling safe, orderly immigration systems… Keeping the justice system moving… Or delivering the public services that citizens rely on… Wherever the mission matters most, we’re already there.
About us
We bring together the right people, the right technology and the right partners to create innovative solutions that make positive impact and address some of the most urgent and complex challenges facing the modern world. With a focus on serving governments globally, Serco’s services span justice, migration, defence, space, customer services, health, and transport. Our core capabilities include service design and advisory, resourcing, complex programme management, systems integration, case management, engineering, and asset & facilities management.
- Website
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http://www.serco.com/
External link for Serco
- Industry
- IT Services and IT Consulting
- Company size
- 10,001+ employees
- Headquarters
- Hook, Hampshire
- Type
- Public Company
- Specialties
- Transport, Healthcare, Defence, Migration, Space, Justice, and Customer Services
Locations
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Primary
Get directions
16 Bartley Wood Business Park, Bartley Way
Hook
Hook, Hampshire RG27 9UY, GB
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Get directions
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Get directions
1818 Library St
Reston, VA 20190, US
Employees at Serco
Updates
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It was a real privilege to have Luke Pollard MP, the UK’s Minister of State (Minister for Defence Readiness and Industry), visit Serco’s team at HMNZS Philomel in Devonport this week. On site, Serco is proud to provide immersive, innovative training for the Royal New Zealand Navy (RNZN)’s Officers at diverse levels of experience through the RNZN Navigation School’s Bridge Simulator Facility. Partnering with local Kiwi businesses JMC Technologies, Sysdoc and StaplesVR, Rewi Thompson’s team have proudly been providing this service for the New Zealand Defence Force since 2020, having established a permanent training capability in New Zealand with senior, specialised local instructors, drawing on a best-practice delivery model through which our team has provided naval warfare and navigation training for the Royal Australian Navy since 2012. It was a privilege to share a glimpse of this critical work with Minister Pollard, to discuss the growing importance of shore-based simulation to naval readiness and workforce generation, and to explore synergies and possible collaboration opportunities with the UK’s Royal Navy. Our thanks to Navy for facilitating the visit at the Minister’s request, and to Lieutenant Commander James Williams, Navigation Training Officer, RNZN for accompanying the tour. It has been a busy week for Serco New Zealand, with a number of our team also catching up with major industry players, local Kiwi businesses and government delegates at the NZDIA New Zealand Defence Industry Association Inc Executive Lunch on Wednesday. As we look to the future, Serco is proudly committed to working in partnership with the New Zealand Government, great local Kiwi, Māori and veteran-owned businesses, and the communities we serve, to deliver positive impact that will return value to Aotearoa New Zealand for years to come. #Defence #Training #Navy #SercoAsPac #ImpactABetterFuture Peter Behrendt Clinton Williams David Astbury Hayden Wilson Sam Mason Grant W. Serco in Defence UK in New Zealand
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How does one equip over 𝟯𝟬𝟬 frontline colleagues, oversee the sourcing of mobile shelters for teams working out in the elements, or manage catering for more than 𝟭,𝟬𝟬𝟬 people on a military site? Benjamin Rivituso’s skills, acquired through a decade in hospitality management, enabled him to thrive and excel in large-scale defence logistics, launch a detainee reintegration service at Transition House from the ground up, and establish a fulfilling career in procurement and logistics at Serco. Read Benjamin's story at https://ow.ly/hs6z50ZqO7I and discover our career opportunities at https://ow.ly/kjII50ZqOaq #SercoInDefence #TransitionHouse #SercoStories
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We’ve just published our Half Year Results for the first six months of 2026. 📣 Key highlights: ➡️ Revenue of £2.5bn, up 4% at constant currency ➡️ Profit of £157m and a margin of 6.2%, exceeding our 5-6% target range ➡️ Order intake of £2.5bn ➡️ Pipeline of £12.8bn, up 6% since December and its highest level in over a decade ➡️ On track to grow our revenue and profit for 2026, in line with our guidance for the full year Read our announcement in full 👇 https://ow.ly/QGAm50ZwRgn
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🚀 Our latest space newsletter is out! The past five months have been packed with exciting milestones, new collaborations, and big steps forward. Inside this edition: - Guido Vingione on how satellite-powered digital twins are helping Europe tackle the climate crisis - A new ESA contract award for the FLEX mission, supporting the health of the planet's vegetation - Behind-the-scenes stories from the Smile mission launch - Turning the Rome Marathon into real-time air quality insight - Mentoring the next generation of space engineers with the TRACE CubeSat - Strong momentum for our ECLIPSE Software Suite across Europe's space sector From orbit to Earth, from missions to marathons, proud of the impact our people are making. Read the full newsletter 👇 #SercoInSpace #ImpactABetterFuture #EmpoweringSpaceMissions
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🌱 Serco has just made a donation of over £800,000 to the Serco People Fund, an independent charity supporting current and retired Serco colleagues facing extraordinary financial challenges. This donation will allow the People Fund to continue its life-changing support for Serco colleagues, past and present, and their families when they are facing extreme financial hardship. Click the carousel below 👇 for more.
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We have just published our scheduled trading update for the first six months of 2026. 📣 Key highlights: ➡️ Revenue at c.£2.5bn, up around 3% ➡️ Profit of c.£155m expected ➡️ Over £2bn of contract wins, rebids and extensions secured ➡️ Our pipeline increased to £12.5bn ➡️ Guidance for 2026 unchanged, with revenue of c.£5bn and profit of c.£300m expected for the full year Anthony Kirby, Serco Group Chief Executive, said: "The Group has delivered a good first half, with revenue and margin increases including strong organic growth in UK & Europe and progress in our Asia Pacific business. While procurement delays in the US have continued into the first half, we remain confident in the structural drivers of demand which have supported further expansion of our North American pipeline. "At a time when governments are navigating geopolitical tensions and conflict, our global footprint and sector diversity remains a core strength for Serco, with over half our profits coming from our international business, ensuring financial and operational resilience. "Our excellent contract retention rates, a strong and growing pipeline, good operational delivery and a robust order book gives us confidence in delivering growth and value for our shareholders in the years to come. As ever, I am grateful for the dedication of our 50,000 colleagues who deliver critical government missions globally, every day." To read our announcement in full, click below 👇 https://ow.ly/4qsW50ZgK2m
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As the UK government prepares a new version of the “War Book”, first developed during the First World War, what do we need to consider when preparing Britain for the threats it faces? Serco’s UK & Europe CEO Fiona Walters pens an article on what today’s War Book will need to look like and consider, encompassing not just the military response, but what’s needed for society and the economy to continue functioning at a time of crisis. Fiona makes the case for why we need a whole-of-society approach – combining civil society, academia and business – if we are truly to build the UK’s national resilience and readiness. As the world grows more dangerous, one thing is manifestly clear: having a plan on how Britain, as a nation, responds and recovers from physical, economic or cyber threats is no longer a nice-to-have: it’s an imperative. 👇 Click below to read the article. #NationalResilience #UKDefence #WarBook #WholeOfSociety #CriticalInfrastructure #DefencePolicy #CyberSecurity #PublicPrivatePartnership #StrategicResilience #SercoDefence
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Did you know… Serco operates two Democratic Therapeutic Communities (DTCs) within UK prisons — at HMP Dovegate and HMP Ashfield? These specialist communities use a unique therapeutic approach where residents and staff work together to challenge behaviours, build accountability and support lasting rehabilitation. Through therapy groups, peer support and shared responsibility, DTCs help individuals develop the skills needed to create safer, more positive futures. Watch the video to learn more from HMP Dovegate's Head of Psychological Services, Shannon Batt, about how Democratic Therapeutic Communities are transforming rehabilitation in custody. Explore careers in Serco Psychological Services 🔗 https://ow.ly/KWqq50Z05Ca #SercoPsychologicalServices #ThinkingDifferentlyAboutRehabilitation #TherapeuticCommunities #ImpactABetterFuture
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Serco reposted this
Collaboration thrives when we look beyond borders. 🌎 This week, the EmployNext team hosted Andy Bowie FIEP , Director of Employment, Skills & Training for Serco UK&E for a multi-day exchange across our employment services system, including time with frontline teams at KEYS Employment & Newcomer Services in Kingston. We had an energizing exchange of ideas and experience on what it takes to deliver high‑impact employment services. From performance and innovation to training models and system design, the conversations challenged our thinking and sparked new possibilities. As Jodi O'Gorman FIEP (She/ Her), Director of Employment Services in Canada noted, “Our collaboration strengthens our business by drawing on the collective expertise of our Serco Restart and EmployNext teams. When we bring together diverse perspectives and experiences, we are better equipped to deliver meaningful outcomes for the people and communities we serve.” This type of exchange helps strengthen local delivery by connecting it to broader global experience. By leaning into shared learning, celebrating what’s working, and confronting barriers head‑on, we are exploring how employment services can evolve. The result is stronger, more adaptive systems that better support jobseekers, employers, and communities in Canada and internationally.
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