ActiveOps

A huge congratulations to the Bank of Ireland team! We're always pleased to see customers getting to grips with our technology – and seeing the real benefit as soon as they implement.

The use of data in business has a lot to learn from elite sport. As the Official Data Analytics Supplier to Rugby's Greatest Rivalry, we've learnt a thing or two from the Springboks and the All Blacks about how data can be used to drive your team's performance. We've learnt so much in fact that we've written a whitepaper on the topic – with seven habits worth stealing for your own operation. Download it now: https://lnkd.in/eG5eyZqT

Capacity26 Melbourne keynote speaker announced! Krzysztof Dąbrowski – COO at mBank S.A., one of Poland's largest banks – joins us as our opening keynote. Krzysztof will share what it actually takes to scale AI transformation in a regulated bank, where accountability never moves, even when the work does. 📍 W Hotel, Melbourne on 29 October 📋 Register today: https://lnkd.in/eC6U-P6S

AI can scale in weeks. Operational control rarely does. As more AI agents are introduced across the business, it gets harder to connect what they cost to what they deliver. And by the time the invoice arrives, it's too late to do anything about it. The challenge isn’t seeing more data. It’s understanding whether every AI outcome justified the cost. See how ActiveOps helps you move beyond measuring AI spend to managing AI operations. Discover how it works: https://lnkd.in/eHaxnfhB

The Springboks and All Blacks don't have more data than most businesses. They have a discipline for deciding what to do with it. New Zealand Rugby processes over 1,000 data points per player, per game, across 150+ teams, using AI to work out what needs a human's attention in the next five minutes, and what can wait for next season. The Springboks' performance staff know a player is running on empty on Tuesday, not when he pulls up in the 60th minute. Most operations functions have the opposite problem: plenty of data, no clear way of deciding what it's telling them, or what to do about it today. We've written a whitepaper on what elite sport can teach business about that discipline, and the seven habits worth stealing for your own operation. Download it now: https://bit.ly/4hexzNe

❓Why should you attend #Capacity26? We can think of a few reasons... Come and join us to hear how ops leaders are using AI and automation to drive lasting performance – and meet like-minded people in your sector who want to transform with confidence. Register today: https://bit.ly/3TrXh74

Last week's Senior Leaders Dinner in Toronto brought together executives from banking, insurance, payments, and financial services for an engaging discussion on the future of AI in operations. The conversation explored the realities of AI adoption, including change management, governance, human-in-the-loop decision making, and the growing need for operational visibility before organizations can successfully scale AI initiatives. Most importantly, the evening reinforced that leaders are increasingly focused on measurable business outcomes, productivity insights, and data-driven decision making as the foundation for transformation. A huge thank you to all of our attendees for an insightful evening! Joy Vijay Santosh | Stuart Pugh | Lesley Lawrence | Sue Bartlett | Steve Vangou

Every pass, every tackle, every substitution: decided by data, made in the moment. Business works the same way. AI is forcing the biggest rethink of performance, productivity and value creation in a generation, one created by humans and AI together. The organisations pulling ahead know where their capacity sits, and act on it. That's why we're proud to announce that we are the Official Data Analytics Supplier of Rugby's Greatest Rivalry, the Springboks' and All Blacks' first bilateral tour in thirty years. See what elite sport can teach your business about data → https://lnkd.in/dfifGsan

Houston – we have a data problem (and three people who've actually solved one).   #Capacity26's closing keynotes come from three people who know what it means to operate where there's no room for a second attempt:    Toronto: Chris Hadfield, former Commander of the International Space Station London: Helen Sharman, the first British astronaut Melbourne: Eric Philips, polar explorer turned astronaut on SpaceX's Fram2 mission   Each will reflect on what it genuinely means to operate in unknown territory, and what leaders navigating today's AI transformation can learn from the people who've always had to get it right first time. In space, the consequences of bad data, poor decisions or broken trust are more immediate than anywhere else on Earth.   📋 Register for your city: https://lnkd.in/d5zQCcfx