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| Prio | Original string | Translation | — |
|---|---|---|---|
| Restricted access ensures that only agents and the assigned customer are able to view tickets and correspondence | You have to log in to add a translation. | Details | |
Original untranslated
Restricted access ensures that only agents and the assigned customer are able to view tickets and correspondence
You have to log in to edit this translation. |
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| Email notifications keep customers, admins and support agents up to date with recent ticket events | You have to log in to add a translation. | Details | |
Original untranslated
Email notifications keep customers, admins and support agents up to date with recent ticket events
CommentFound in description list item. You have to log in to edit this translation. |
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| Sequential ticket numbers | You have to log in to add a translation. | Details | |
Original untranslated
Sequential ticket numbers
CommentFound in description list item. You have to log in to edit this translation. |
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| Extensions are available at <a href="https://kb-support.com/extensions/" title="KB Support Extensions">https://kb-support.com/extensions/</a> to further enhance KB Support features and functionality. New extensions are being added regularly. <a href="http://eepurl.com/cnxWcz">Join our mailing list</a> to be the first to hear about new releases and to receive a 15% discount off of your first purchase! | You have to log in to add a translation. | Details | |
Original untranslated
Extensions are available at <a href="https://kb-support.com/extensions/" title="KB Support Extensions">https://kb-support.com/extensions/</a> to further enhance KB Support features and functionality. New extensions are being added regularly. <a href="http://eepurl.com/cnxWcz">Join our mailing list</a> to be the first to hear about new releases and to receive a 15% discount off of your first purchase!
CommentFound in faq paragraph. You have to log in to edit this translation. |
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| Place the [kbs_tickets] shortcode on any page. | You have to log in to add a translation. | Details | |
Original untranslated
Place the [kbs_tickets] shortcode on any page.
CommentFound in faq paragraph. You have to log in to edit this translation. |
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| A default form with the most popular fields is added during installation. Customize this form to meet your needs, or create new forms as required. | You have to log in to add a translation. | Details | |
Original untranslated
A default form with the most popular fields is added during installation. Customize this form to meet your needs, or create new forms as required.
CommentFound in faq paragraph. You have to log in to edit this translation. |
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| Create your submission form within Tickets > Submission Forms, and copy the shortcode to any page. i.e. [kbs_submit form="1277"]. | You have to log in to add a translation. | Details | |
Original untranslated
Create your submission form within Tickets > Submission Forms, and copy the shortcode to any page. i.e. [kbs_submit form="1277"].
CommentFound in faq paragraph. You have to log in to edit this translation. |
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| Searchable docs can be found at <a href="//kb-support.com">https://kb-support.com</a> | You have to log in to add a translation. | Details | |
Original untranslated
Searchable docs can be found at <a href="//kb-support.com">https://kb-support.com</a>
CommentFound in faq paragraph. You have to log in to edit this translation. |
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| Is there a Pro version with additional features? | You have to log in to add a translation. | Details | |
Original untranslated
Is there a Pro version with additional features?
CommentFound in faq header. You have to log in to edit this translation. |
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| How can a Customer view their Ticket History? | You have to log in to add a translation. | Details | |
Original untranslated
How can a Customer view their Ticket History?
CommentFound in faq header. You have to log in to edit this translation. |
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| How do I Add a Submission Form? | You have to log in to add a translation. | Details | |
Original untranslated
How do I Add a Submission Form?
CommentFound in faq header. You have to log in to edit this translation. |
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| Where can I find documentation? | You have to log in to add a translation. | Details | |
Original untranslated
Where can I find documentation?
CommentFound in faq header. You have to log in to edit this translation. |
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| Once you have downloaded the plugin zip file, follow these simple instructions to get going; | You have to log in to add a translation. | Details | |
Original untranslated
Once you have downloaded the plugin zip file, follow these simple instructions to get going;
CommentFound in installation paragraph. You have to log in to edit this translation. |
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| <strong>Manual Installation</strong> | You have to log in to add a translation. | Details | |
Original untranslated
<strong>Manual Installation</strong>
CommentFound in installation paragraph. You have to log in to edit this translation. |
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| <strong>Automated Installation</strong> | You have to log in to add a translation. | Details | |
Original untranslated
<strong>Automated Installation</strong>
CommentFound in installation paragraph. You have to log in to edit this translation. |
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