# Translation of Plugins - Fluent Support – Helpdesk & Customer Support Ticket System - Stable (latest release) in Russian
# This file is distributed under the same license as the Plugins - Fluent Support – Helpdesk & Customer Support Ticket System - Stable (latest release) package.
msgid ""
msgstr ""
"PO-Revision-Date: 2026-09-26 21:02:32+0000\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: 8bit\n"
"Plural-Forms: nplurals=3; plural=(n % 10 == 1 && n % 100 != 11) ? 0 : ((n % 10 >= 2 && n % 10 <= 4 && (n % 100 < 12 || n % 100 > 14)) ? 1 : 2);\n"
"X-Generator: GlotPress/4.1.0\n"
"Language: ru\n"
"Project-Id-Version: Plugins - Fluent Support &#8211; Helpdesk &amp; Customer Support Ticket System - Stable (latest release)\n"

#. translators: %s is the site URL
#: app/Views/emails/notification.php:139
msgid "This email was sent by Fluent Support. Site: %s"
msgstr ""

#. translators: %s is the Help Scout authorization code
#: app/Views/authorizer/helpScout.php:6
msgid "Your code is %s"
msgstr ""

#: app/Services/TranslationStrings.php:1639
msgid "Waiting for your reply"
msgstr ""

#: app/Services/TranslationStrings.php:1635
msgid "Ticket number:"
msgstr ""

#: app/Services/TranslationStrings.php:1605
msgid "If you still need help with this issue, reopen the ticket and reply."
msgstr ""

#. translators: %s is where the ticket came from, such as Web or Email
#: app/Services/TranslationStrings.php:1575
msgid "via %s"
msgstr ""

#. translators: %s is the sentiment score the AI audit gave the ticket
#: app/Services/TranslationStrings.php:1559
msgid "score %s"
msgstr ""

#. translators: %d is the number of days until the license expires
#: app/Services/TranslationStrings.php:1533
msgid "in %d day"
msgstr ""

#: app/Services/TranslationStrings.php:1528
msgid "Applies to replies and outreach emails written by an agent. Automatic emails, such as confirmations, always use the inbox name. The email address stays the same, so customer replies still reach this inbox."
msgstr ""

#. translators: %s is the customer's first name
#: app/Services/TranslationStrings.php:1503
msgid "by %s"
msgstr ""

#: app/Services/TranslationStrings.php:1492
msgid "The signature is added to emails through the {{agent.signature}} smartcode in your inbox email templates (Inbox Settings > Email Settings). Templates you saved before version 2.4.1 need it added to include the signature."
msgstr ""

#: app/Services/TranslationStrings.php:1481
msgid "Your reply has not been sent. Leave this ticket?"
msgstr ""

#. translators: %d is the number of days until the license expires
#: app/Services/TranslationStrings.php:1472
msgid "Your license expires in %d day"
msgstr ""

#. translators: %s is the maximum number of files allowed per upload
#: app/Services/TranslationStrings.php:1462
msgid "You can upload a maximum of %s files."
msgstr ""

#. translators: %s is the maximum number of files allowed per upload
#: app/Services/TranslationStrings.php:1460
msgid "You can upload a maximum of %s file."
msgstr ""

#. translators: %s is the number of agents watching the ticket
#: app/Services/TranslationStrings.php:1423
msgid "Watchers (%s)"
msgstr ""

#. translators: %s is how long the ticket has been waiting, e.g. "2 hours ago"
#: app/Services/TranslationStrings.php:1418
msgid "Waiting: %s"
msgstr ""

#. translators: %s is the date and time the ticket started waiting for a reply
#: app/Services/TranslationStrings.php:1415
msgid "Waiting Time: %s"
msgstr ""

#. translators: %s is the number of tickets waiting for this agent's reply
#: app/Services/TranslationStrings.php:1412
msgid "Waiting Tickets: %s"
msgstr ""

#. translators: %1$s is the snapshot date, %2$s the snapshot time
#: app/Services/TranslationStrings.php:1406
msgid "Viewing snapshot from %1$s at %2$s"
msgstr ""

#: app/Services/TranslationStrings.php:1394
msgid "Username on this site"
msgstr ""

#: app/Services/TranslationStrings.php:1391
msgid "Use wp-config.php instead"
msgstr ""

#: app/Services/TranslationStrings.php:1364
msgid "Unsent reply"
msgstr ""

#: app/Services/TranslationStrings.php:1360
msgid "Under a minute"
msgstr ""

#: app/Services/TranslationStrings.php:1349
msgid "Try again"
msgstr ""

#. translators: %s is the meeting's time zone
#: app/Services/TranslationStrings.php:1334
msgid "Timezone: %s"
msgstr ""

#: app/Services/TranslationStrings.php:1329
msgid "Tickets that are already closed are skipped. Customers get the ticket closed email if it is turned on for the inbox."
msgstr ""

#: app/Services/TranslationStrings.php:1322
msgid "If you use another ticketing plugin such as Awesome Support or Support Candy, you can migrate its tickets from this section."
msgstr ""

#: app/Services/TranslationStrings.php:1279
msgid "This workflow will:"
msgstr ""

#. translators: %1$s is the date the ticket was closed, %2$s the name of the
#. person who closed it
#: app/Services/TranslationStrings.php:1274
#: app/Services/TranslationStrings.php:1629
msgid "This ticket was closed on %1$s by %2$s."
msgstr ""

#: app/Services/TranslationStrings.php:1272
msgid "This site's wp-config.php"
msgstr ""

#: app/Services/TranslationStrings.php:1269
msgid "This removes the tickets with their replies, notes and attachments. It cannot be undone."
msgstr ""

#: app/Services/TranslationStrings.php:1267
msgid "This is the last ticket on this page."
msgstr ""

#: app/Services/TranslationStrings.php:1266
msgid "This is the first ticket on this page."
msgstr ""

#: app/Services/TranslationStrings.php:1259
msgid "The settings could not be loaded."
msgstr ""

#: app/Services/TranslationStrings.php:1258
msgid "The main site's wp-config.php"
msgstr ""

#: app/Services/TranslationStrings.php:1257
msgid "The main site is connected."
msgstr ""

#: app/Services/TranslationStrings.php:1255
msgid "The connection key expired. Generate a new one."
msgstr ""

#: app/Services/TranslationStrings.php:1254
msgid "Test connection"
msgstr ""

#: app/Services/TranslationStrings.php:1238
msgid "Support agent"
msgstr ""

#. translators: %s is the number of tickets this customer has
#: app/Services/TranslationStrings.php:1237
msgid "Support Tickets (%s)"
msgstr ""

#: app/Services/TranslationStrings.php:1220
msgid "Stay"
msgstr ""

#. translators: %s is a status label (a ticket status, or Published/Draft for a
#. workflow)
#: app/Services/TranslationStrings.php:1219
msgid "Status: %s"
msgstr ""

#. translators: %s is where the reply came from, e.g. Email or Web
#: app/Services/TranslationStrings.php:1209
msgid "Source: %s"
msgstr ""

#: app/Services/TranslationStrings.php:1203
msgid "Sorry about that. Can you tell us what went wrong?"
msgstr ""

#: app/Services/TranslationStrings.php:1192
msgid "Show new replies"
msgstr ""

#. translators: %s: comma separated list of wp-config constant names
#: app/Services/TranslationStrings.php:1182
msgid "Set in wp-config.php: %s"
msgstr ""

#. translators: %1$s is the tickets such as "3 tickets", %2$s is a priority
#. such as Critical
#: app/Services/TranslationStrings.php:1174
msgid "Set %1$s to %2$s priority"
msgstr ""

#: app/Services/TranslationStrings.php:1169
msgid "Send anyway"
msgstr ""

#: app/Services/TranslationStrings.php:1163
msgid "Select the tickets you want to move"
msgstr ""

#: app/Services/TranslationStrings.php:1149
msgid "Select Tags"
msgstr ""

#: app/Services/TranslationStrings.php:1148
msgid "Select Status"
msgstr ""

#: app/Services/TranslationStrings.php:1132
msgid "Select Client Priority"
msgstr ""

#: app/Services/TranslationStrings.php:1115
msgid "Search agents..."
msgstr ""

#. translators: %s is the workflow name
#: app/Services/TranslationStrings.php:1091
msgid "Running the \"%s\" workflow will perform the following actions:"
msgstr ""

#: app/Services/TranslationStrings.php:1089
msgid "Run workflow"
msgstr ""

#. translators: %1$s is a workflow name, %2$s is the tickets such as "3
#. tickets"
#: app/Services/TranslationStrings.php:1086
msgid "Run %1$s on %2$s"
msgstr ""

#: app/Services/TranslationStrings.php:1074
msgid "Resolved in"
msgstr ""

#: app/Services/TranslationStrings.php:1061
msgid "Replying agent's name"
msgstr ""

#. translators: %s is the number of closed tickets to reopen
#: app/Services/TranslationStrings.php:1052
msgid "Reopen %s tickets"
msgstr ""

#. translators: %s is the number of closed tickets to reopen
#: app/Services/TranslationStrings.php:1050
msgid "Reopen %s ticket"
msgstr ""

#: app/Services/TranslationStrings.php:1048
msgid "Reopen"
msgstr ""

#. translators: %1$s is a number of tags such as "2 tags", %2$s is the tickets
#. such as "3 tickets"
#: app/Services/TranslationStrings.php:1044
msgid "Remove %1$s from %2$s"
msgstr ""

#: app/Services/TranslationStrings.php:1042
msgid "Remove"
msgstr ""

#: app/Services/TranslationStrings.php:1041
msgid "Remote Portal is switched on or off by FLUENT_SUPPORT_REMOTE_PORTAL in wp-config.php."
msgstr ""

#: app/Services/TranslationStrings.php:1040
msgid "Generate a connection key below. On the main site, open Settings > FluentSupport Client and paste the key with the username and Application Password."
msgstr ""

#: app/Services/TranslationStrings.php:1039
msgid "Edit that user (Users > Profile) and create an Application Password. Copy it: WordPress shows it only once."
msgstr ""

#: app/Services/TranslationStrings.php:1038
msgid "On your main site, install and activate the Fluent Support Connector."
msgstr ""

#: app/Services/TranslationStrings.php:1037
msgid "Create a WordPress user and add it as a support agent with the Sensitive Data, Manage Other Tickets and Manage Settings permissions. To limit what the main site can see, restrict the agent to the mailbox the portal will use. An administrator account also works."
msgstr ""

#: app/Services/TranslationStrings.php:1036
msgid "Run your helpdesk on its own site and let customers create and follow tickets on your main website."
msgstr ""

#: app/Services/TranslationStrings.php:1035
msgid "This site is not served over HTTPS. Application Passwords and customer data would travel unencrypted."
msgstr ""

#: app/Services/TranslationStrings.php:1034
msgid "Application Passwords are not available on this site. A security plugin may have turned them off, or the site is not served over HTTPS. The main site cannot connect until they are available."
msgstr ""

#: app/Services/TranslationStrings.php:1033
msgid "The Fluent Support Server plugin is still active. Deactivate it: Remote Portal now replaces it."
msgstr ""

#: app/Services/TranslationStrings.php:1032
msgid "The key works once and expires 30 minutes after it was generated. This page updates when the main site connects."
msgstr ""

#: app/Services/TranslationStrings.php:1031
msgid "Host your helpdesk on its own site, for example support.example.com, and let customers create and follow tickets on your main website. Install the Fluent Support Connector on the main site, then connect the two sites here."
msgstr ""

#: app/Services/TranslationStrings.php:1030
msgid "Disconnect the main site? Customer widgets stop. Its portal keeps working while it has the Application Password: revoke that from the user's profile to cut it off."
msgstr ""

#: app/Services/TranslationStrings.php:1029
msgid "Any administrator or agent allowed to act for customers (connection set in wp-config.php)"
msgstr ""

#: app/Services/TranslationStrings.php:1028
msgid "FLUENT_SUPPORT_PORTAL_BASE_URL is set in wp-config.php, but the connection is incomplete. Also set FLUENT_SUPPORT_REMOTE_API_TOKEN (the same on both sites). If FLUENT_SUPPORT_REMOTE_API_URL is set, it must be on the main site."
msgstr ""

#: app/Services/TranslationStrings.php:1027
msgid "The main site is connected through wp-config.php. Change or remove the constants there to change the connection."
msgstr ""

#: app/Services/TranslationStrings.php:1026
msgid "A main site is connected, but Remote Portal is switched off, so the main site cannot reach this site. Switch it on to use the connection."
msgstr ""

#: app/Services/TranslationStrings.php:1025
msgid "Instead of a connection key, you can set the connection in wp-config.php on both sites. Fill in the portal page and the username, then copy each snippet into the right file. The token below is new and works only once both sites have it."
msgstr ""

#: app/Services/TranslationStrings.php:1024
msgid "Replace APPLICATION PASSWORD with the Application Password you created for that user on this site. The token must be the same on both sites. Then open the Fluent Support Connector on the main site, choose the portal page, and save."
msgstr ""

#: app/Services/TranslationStrings.php:1019
msgid "Refine ticket responses with AI for clarity and precision."
msgstr ""

#. translators: %1$s is the number of tickets, %2$s the number of replies, %3$s
#. the number of customers to migrate
#: app/Services/TranslationStrings.php:1015
msgid "Ready to import. Tickets: %1$s, replies: %2$s, customers: %3$s. Tickets that were already migrated are skipped."
msgstr ""

#. translators: %s is the product name
#: app/Services/TranslationStrings.php:996
msgid "Product: %s"
msgstr ""

#. translators: %s is the number of other tickets from this customer
#: app/Services/TranslationStrings.php:979
msgid "Previous Conversations (%s)"
msgstr ""

#: app/Services/TranslationStrings.php:966
msgid "Please select at least one ticket."
msgstr ""

#. translators: %s is the contact provider, e.g. FluentCRM
#: app/Services/TranslationStrings.php:960
msgid "Please select a contact (%s)"
msgstr ""

#: app/Services/TranslationStrings.php:957
msgid "Please provide your Fluent Support license key."
msgstr ""

#. translators: %s is the mailbox email address
#: app/Services/TranslationStrings.php:949
msgid "Please enable auto-forwarding of your emails from %s to the following address."
msgstr ""

#: app/Services/TranslationStrings.php:944
msgid "Please choose whether to move all tickets or only the selected ones."
msgstr ""

#. translators: %1$s is the current page number, %2$s the total number of pages
#: app/Services/TranslationStrings.php:928
#: app/Services/TranslationStrings.php:1611
msgid "Page %1$s of %2$s"
msgstr ""

#: app/Services/TranslationStrings.php:910
msgid "Only a site administrator can connect, disconnect or switch Remote Portal."
msgstr ""

#. translators: %s is the mailbox email address
#: app/Services/TranslationStrings.php:908
msgid "Once you activate auto-forwarding for %s, the status will become active."
msgstr ""

#. translators: Short badge next to a tag name. %1$s is how many selected
#. tickets have it, %2$s is the number of selected tickets
#: app/Services/TranslationStrings.php:906
msgid "On all"
msgstr ""

#. translators: Short badge next to a tag name. %1$s is how many selected
#. tickets have it, %2$s is the number of selected tickets
#: app/Services/TranslationStrings.php:904
msgid "On %1$s of %2$s"
msgstr ""

#: app/Services/TranslationStrings.php:900
msgid "OK"
msgstr ""

#: app/Services/TranslationStrings.php:893
msgid "Nothing to choose from yet"
msgstr ""

#. translators: %s is the search text
#: app/Services/TranslationStrings.php:892
msgid "Nothing matches \"%s\""
msgstr ""

#: app/Services/TranslationStrings.php:889
msgid "Not yet"
msgstr ""

#: app/Services/TranslationStrings.php:888
msgid "Not set yet"
msgstr ""

#: app/Services/TranslationStrings.php:887
msgid "Not recorded"
msgstr ""

#: app/Services/TranslationStrings.php:876
msgid "None reported"
msgstr ""

#: app/Services/TranslationStrings.php:875
msgid "None of the selected tickets have a tag."
msgstr ""

#: app/Services/TranslationStrings.php:867
msgid "No tags yet"
msgstr ""

#: app/Services/TranslationStrings.php:831
msgid "New reply on this ticket"
msgstr ""

#: app/Services/TranslationStrings.php:830
msgid "New replies loaded. Your reply is still in the editor."
msgstr ""

#: app/Services/TranslationStrings.php:826
msgid "Never"
msgstr ""

#. translators: %1$s is the tickets such as "3 tickets", %2$s is a product name
#: app/Services/TranslationStrings.php:813
msgid "Move %1$s to %2$s"
msgstr ""

#: app/Services/TranslationStrings.php:810
msgid "More actions"
msgstr ""

#. translators: %s is the name of the help desk to import from, e.g. Zendesk
#: app/Services/TranslationStrings.php:800
msgid "Migrate tickets from %s in one click."
msgstr ""

#. translators: %s is the longest time a ticket has been waiting, e.g. 2 days
#: app/Services/TranslationStrings.php:788
msgid "Max Waiting: %s"
msgstr ""

#: app/Services/TranslationStrings.php:775
msgid "Manage Application Passwords"
msgstr ""

#: app/Services/TranslationStrings.php:773
msgid "Main site"
msgstr ""

#. translators: %s is the mailbox name
#: app/Services/TranslationStrings.php:772
msgid "Mailbox: %s"
msgstr ""

#: app/Services/TranslationStrings.php:747
msgid "Let FluentBot draft ticket responses from your knowledge base."
msgstr ""

#: app/Services/TranslationStrings.php:746
msgid "Let AI draft ticket responses for you."
msgstr ""

#: app/Services/TranslationStrings.php:743
msgid "Leave"
msgstr ""

#: app/Services/TranslationStrings.php:740
msgid "Last request from main site"
msgstr ""

#. translators: %s is how long ago the license was last checked, e.g. "5
#. minutes ago"
#: app/Services/TranslationStrings.php:738
msgid "Last checked: %s"
msgstr ""

#: app/Services/TranslationStrings.php:736
msgid "Last call to main site"
msgstr ""

#: app/Services/TranslationStrings.php:734
msgid "Last Run"
msgstr ""

#. translators: %s is the internal ticket ID number
#: app/Services/TranslationStrings.php:711
msgid "Internal Ticket ID: #%s"
msgstr ""

#: app/Services/TranslationStrings.php:693
msgid "Inbox name"
msgstr ""

#: app/Services/TranslationStrings.php:682
msgid "If you don't select any agents, the report shows all agents. Otherwise, it shows only the selected agents."
msgstr ""

#: app/Services/TranslationStrings.php:668
msgid "Add this URL as the Redirection URL of your Help Scout app. Help Scout needs it to authorize the app before the import can start:"
msgstr ""

#: app/Services/TranslationStrings.php:654
msgid "Good morning"
msgstr ""

#: app/Services/TranslationStrings.php:653
msgid "Good evening"
msgstr ""

#: app/Services/TranslationStrings.php:652
msgid "Good afternoon"
msgstr ""

#: app/Services/TranslationStrings.php:639
msgid "Generate connection key"
msgstr ""

#: app/Services/TranslationStrings.php:638
msgid "Generate a new key"
msgstr ""

#: app/Services/TranslationStrings.php:637
msgid "Generate Responses with FluentBot"
msgstr ""

#: app/Services/TranslationStrings.php:634
msgid "From Name"
msgstr ""

#: app/Services/TranslationStrings.php:622
msgid "First response"
msgstr ""

#: app/Services/TranslationStrings.php:552
msgid "Connect your email address to the Fluent Support email parser so that emails and email replies from your customers are synced with your tickets."
msgstr ""

#: app/Services/TranslationStrings.php:551
msgid "Your email provider may send a confirmation email for the forwarding setup. It arrives here as a new ticket, so check your latest tickets for the confirmation code."
msgstr ""

#: app/Services/TranslationStrings.php:526
msgid "Download the connector plugin (.zip)"
msgstr ""

#. translators: %s is the name of the bulk action being applied
#: app/Services/TranslationStrings.php:508
msgid "Deleting tickets"
msgstr ""

#. translators: %s is the number of selected tickets
#: app/Services/TranslationStrings.php:498
msgid "Delete %s tickets?"
msgstr ""

#. translators: %s is the number of selected tickets
#: app/Services/TranslationStrings.php:496
msgid "Delete %s ticket?"
msgstr ""

#. translators: %s is the tickets such as "3 tickets"
#: app/Services/TranslationStrings.php:494
msgid "Delete %s"
msgstr ""

#: app/Services/TranslationStrings.php:485
msgid "Danger zone"
msgstr ""

#: app/Services/TranslationStrings.php:475
msgid "Customer portal page on the main site"
msgstr ""

#: app/Services/TranslationStrings.php:474
msgid "Customer portal"
msgstr ""

#: app/Services/TranslationStrings.php:473
msgid "Customer data from"
msgstr ""

#: app/Services/TranslationStrings.php:454
msgid "Custom"
msgstr ""

#: app/Services/TranslationStrings.php:445
msgid "Created"
msgstr ""

#: app/Services/TranslationStrings.php:436
msgid "Create Product"
msgstr ""

#. translators: %s is the label of the Authorization Code field
#: app/Services/TranslationStrings.php:419
msgid "Copy this code and paste it into the \"%s\" field."
msgstr ""

#: app/Services/TranslationStrings.php:416
msgid "Copy key"
msgstr ""

#. translators: %s is the customer portal URL that was copied
#: app/Services/TranslationStrings.php:414
msgid "Copied to clipboard: %s"
msgstr ""

#: app/Services/TranslationStrings.php:402
msgid "Connector version"
msgstr ""

#: app/Services/TranslationStrings.php:400
msgid "Connection"
msgstr ""

#: app/Services/TranslationStrings.php:399
msgid "Connected as"
msgstr ""

#: app/Services/TranslationStrings.php:397
msgid "Connect your main site"
msgstr ""

#: app/Services/TranslationStrings.php:396
msgid "Connect with wp-config.php"
msgstr ""

#: app/Services/TranslationStrings.php:372
msgid "Close this ticket?"
msgstr ""

#. translators: %s is the tickets such as "3 tickets"
#: app/Services/TranslationStrings.php:368
msgid "Close %s"
msgstr ""

#. translators: %s is the label of the Get Authorized button
#: app/Services/TranslationStrings.php:361
msgid "Click the \"%s\" button to get the authorization code."
msgstr ""

#: app/Services/TranslationStrings.php:358
msgid "Clear selection (Esc)"
msgstr ""

#: app/Services/TranslationStrings.php:357
msgid "Clear selection"
msgstr ""

#: app/Services/TranslationStrings.php:350
msgid "Choose tags"
msgstr ""

#. translators: %1$s is the tickets such as "3 tickets", %2$s is an agent name
#: app/Services/TranslationStrings.php:349
msgid "Choose an agent"
msgstr ""

#. translators: %1$s is a workflow name, %2$s is the tickets such as "3
#. tickets"
#: app/Services/TranslationStrings.php:347
msgid "Choose a workflow"
msgstr ""

#. translators: %1$s is the tickets such as "3 tickets", %2$s is a product name
#: app/Services/TranslationStrings.php:345
msgid "Choose a product"
msgstr ""

#. translators: %1$s is the tickets such as "3 tickets", %2$s is a priority
#. such as Critical
#: app/Services/TranslationStrings.php:343
msgid "Choose a priority"
msgstr ""

#. translators: %1$s is the tickets such as "3 tickets", %2$s is an agent group
#. name
#: app/Services/TranslationStrings.php:340
msgid "Choose a group"
msgstr ""

#: app/Services/TranslationStrings.php:316
msgid "Bulk actions"
msgstr ""

#. translators: %s is the average time tickets have been waiting, e.g. 3 hours
#: app/Services/TranslationStrings.php:300
msgid "Average Waiting: %s"
msgstr ""

#: app/Services/TranslationStrings.php:294
msgid "Automation"
msgstr ""

#: app/Services/TranslationStrings.php:279
msgid "Assignment"
msgstr ""

#: app/Services/TranslationStrings.php:268
msgid "Assign to agent group"
msgstr ""

#. translators: %1$s is the tickets such as "3 tickets", %2$s is an agent group
#. name
#: app/Services/TranslationStrings.php:265
msgid "Assign %1$s via %2$s"
msgstr ""

#. translators: %1$s is the tickets such as "3 tickets", %2$s is an agent name
#: app/Services/TranslationStrings.php:263
msgid "Assign %1$s to %2$s"
msgstr ""

#: app/Services/TranslationStrings.php:261
msgid "Assign"
msgstr ""

#: app/Services/TranslationStrings.php:257
msgid "Are you sure you want to regenerate the webhook URL? You will need to update every service that uses the current URL."
msgstr ""

#. translators: %s is the number of workflows selected for deletion
#: app/Services/TranslationStrings.php:254
msgid "Are you sure you want to delete %s workflows? All associated data will be deleted."
msgstr ""

#. translators: %s is the number of workflows selected for deletion
#: app/Services/TranslationStrings.php:252
msgid "Are you sure you want to delete %s workflow? All associated data will be deleted."
msgstr ""

#. translators: %s is the number of customers selected for deletion
#: app/Services/TranslationStrings.php:250
msgid "Are you sure you want to delete %s customers? All data associated with these customers will be deleted."
msgstr ""

#. translators: %s is the number of customers selected for deletion
#: app/Services/TranslationStrings.php:248
msgid "Are you sure you want to delete %s customer? All data associated with this customer will be deleted."
msgstr ""

#. translators: %s is the name of the bulk action being applied
#: app/Services/TranslationStrings.php:240
msgid "Applying: %s"
msgstr ""

#. translators: %s is how much of the previous migration finished, as a
#. percentage, e.g. "40%"
#: app/Services/TranslationStrings.php:228
msgid "An incomplete migration exists (%s completed). Would you like to resume from the previous one?"
msgstr ""

#: app/Services/TranslationStrings.php:226
msgid "Already set"
msgstr ""

#. translators: Short badge next to a tag name. %1$s is how many selected
#. tickets have it, %2$s is the number of selected tickets
#: app/Services/TranslationStrings.php:225
msgid "Already on all"
msgstr ""

#. translators: %1$s is a comma-separated list of the escalation steps that
#. succeeded, e.g. "agent assigned, note added"; %2$s is the label of the
#. Escalate ticket button
#: app/Services/TranslationStrings.php:223
msgid "Already done: %1$s. The rest failed. Click \"%2$s\" again to retry it."
msgstr ""

#: app/Services/TranslationStrings.php:176
msgid "Administrator, full site access"
msgstr ""

#: app/Services/TranslationStrings.php:164
msgid "Add or remove"
msgstr ""

#: app/Services/TranslationStrings.php:158
msgid "Add a New Product"
msgstr ""

#. translators: %1$s is a number of tags such as "2 tags", %2$s is the tickets
#. such as "3 tickets"
#: app/Services/TranslationStrings.php:136
msgid "Add %1$s to %2$s"
msgstr ""

#. translators: %s is the one-line summary the AI audit wrote for the ticket
#: app/Services/TranslationStrings.php:115
msgid "AI audit: %s"
msgstr ""

#. translators: %s is the last four characters of the saved API key
#: app/Services/TranslationStrings.php:106
msgid "A key ending in %s is saved."
msgstr ""

#: app/Services/TranslationStrings.php:104
msgid "1.6 to 2.0: Unstable"
msgstr ""

#: app/Services/TranslationStrings.php:103
msgid "1.1 to 1.5: Divergent"
msgstr ""

#: app/Services/TranslationStrings.php:102
msgid "0.8 to 1.0: Creative"
msgstr ""

#: app/Services/TranslationStrings.php:101
msgid "0.4 to 0.7: Balanced"
msgstr ""

#: app/Services/TranslationStrings.php:100
msgid "0.1 to 0.3: Grounded"
msgstr ""

#. translators: %s is the number of additional items not shown
#: app/Services/TranslationStrings.php:97
msgid "+%s more"
msgstr ""

#. translators: %s is the date of the last migration
#: app/Services/TranslationStrings.php:90
msgid "(Last migration: %s)"
msgstr ""

#. translators: %s is the business.name smartcode
#: app/Services/TranslationStrings.php:88
msgid "(%s is this inbox name)"
msgstr ""

#. translators: a duration in minutes, for example "45m"
#: app/Services/TranslationStrings.php:86
msgid "%sm"
msgstr ""

#. translators: %s is the number of MCP tools registered
#: app/Services/TranslationStrings.php:82
msgid "%s tool registered"
msgstr ""

#. translators: %s is the number of selected tickets
#: app/Services/TranslationStrings.php:78
msgid "%s tickets selected"
msgstr ""

#. translators: %s is the number of selected tickets. Used inside button labels
#. such as "Close 3 tickets"
#: app/Services/TranslationStrings.php:76
msgid "%s tickets"
msgstr ""

#. translators: %s is the number of tickets the audit run could not process
#: app/Services/TranslationStrings.php:74
msgid "%s ticket wasn't audited in this run. Click Run Audit again to retry it."
msgstr ""

#. translators: %s is the number of selected tickets
#: app/Services/TranslationStrings.php:72
msgid "%s ticket selected"
msgstr ""

#. translators: %s is the number of selected tickets. Used inside button labels
#. such as "Close 3 tickets"
#: app/Services/TranslationStrings.php:70
msgid "%s ticket"
msgstr ""

#. translators: %s is the number of chosen tags. Used inside "Add %1$s to %2$s"
#: app/Services/TranslationStrings.php:68
msgid "%s tags"
msgstr ""

#. translators: %s is the number of chosen tags. Used inside "Add %1$s to %2$s"
#: app/Services/TranslationStrings.php:66
msgid "%s tag"
msgstr ""

#. translators: %s is the number of selected tickets
#: app/Services/TranslationStrings.php:62
msgid "%s selected"
msgstr ""

#. translators: %s is the name of the customer or agent who replied
#: app/Services/TranslationStrings.php:60
msgid "%s replied while you were writing."
msgstr ""

#. translators: %s is the number of replies added while the agent was writing
#: app/Services/TranslationStrings.php:58
msgid "%s new reply arrived while you were writing."
msgstr ""

#. translators: %s is the number of replies added while the agent was writing
#: app/Services/TranslationStrings.php:56
msgid "%s new replies arrived while you were writing."
msgstr ""

#. translators: %s is the number of matching options not shown in the list
#: app/Services/TranslationStrings.php:54
msgid "%s more. Search to narrow the list."
msgstr ""

#. translators: %s is the meeting length in minutes
#: app/Services/TranslationStrings.php:52
msgid "%s min"
msgstr ""

#. translators: %s is the total time logged, e.g. "1h 30m"
#: app/Services/TranslationStrings.php:50
msgid "%s logged"
msgstr ""

#. translators: %s is the estimated time, e.g. "2h"
#: app/Services/TranslationStrings.php:48
msgid "%s estimated"
msgstr ""

#. translators: %s is the number of tickets closed in the selected period
#: app/Services/TranslationStrings.php:46
msgid "%s closed"
msgstr ""

#. translators: %s is the number of teams selected in the filter
#: app/Services/TranslationStrings.php:44
msgid "%s Teams"
msgstr ""

#. translators: %s is the number of teams selected in the filter
#: app/Services/TranslationStrings.php:42
msgid "%s Team"
msgstr ""

#. translators: %s is the number of agents viewing this ticket
#: app/Services/TranslationStrings.php:40
msgid "%s Person Watching"
msgstr ""

#. translators: %s is the number of permissions the agent has
#: app/Services/TranslationStrings.php:38
msgid "%s Permissions"
msgstr ""

#. translators: %s is the number of permissions the agent has
#: app/Services/TranslationStrings.php:36
msgid "%s Permission"
msgstr ""

#. translators: a duration, %1$s is hours and %2$s is minutes, for example "2h
#. 14m"
#: app/Services/TranslationStrings.php:30
msgid "%1$sh %2$sm"
msgstr ""

#. translators: a duration, %1$s is days and %2$s is hours, for example "3d 4h"
#: app/Services/TranslationStrings.php:28
msgid "%1$sd %2$sh"
msgstr ""

#. translators: %1$s is the number of selected tickets, %2$s the total number
#. of tickets
#: app/Services/TranslationStrings.php:26
msgid "%1$s out of %2$s tickets"
msgstr ""

#. translators: %1$s is the number of tickets audited so far, %2$s the total
#. number of tickets in the run
#: app/Services/TranslationStrings.php:22
msgid "%1$s of %2$s tickets processed"
msgstr ""

#. translators: %1$s is the number of closed tickets in the selection, %2$s is
#. the number of selected tickets
#: app/Services/TranslationStrings.php:18
msgid "%1$s of %2$s selected tickets are closed. Only they reopen."
msgstr ""

#. translators: %s is the agent's name
#: app/Services/Tickets/TicketService.php:254
#: app/Services/TranslationStrings.php:64
msgid "%s started this conversation"
msgstr ""

#. translators: %s is the agent's name
#: app/Services/Tickets/TicketService.php:103
msgid "%s assigned this ticket to themselves"
msgstr ""

#. translators: %1$s is the name of the person who assigned the ticket, %2$s is
#. the assigned agent's name
#: app/Services/Tickets/TicketService.php:101
msgid "%1$s assigned %2$s to this ticket"
msgstr ""

#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:99
msgid "Default Assigned Agent (optional)"
msgstr ""

#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:98
msgid "Select Agent (optional)"
msgstr ""

#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:93
msgid "Default Business Inbox"
msgstr ""

#: app/Services/Integrations/FluentCart/FluentCart.php:192
msgid "Recent Purchases"
msgstr ""

#. translators: 1: product variation, 2: order number
#: app/Services/Integrations/FluentCart/FluentCart.php:169
msgid "%1$s · #%2$s"
msgstr ""

#. translators: %s: date
#: app/Services/Integrations/FluentCart/FluentCart.php:154
msgid "Expired %s"
msgstr ""

#. translators: %s: date
#: app/Services/Integrations/FluentCart/FluentCart.php:151
msgid "Next renewal %s"
msgstr ""

#. translators: %d: number of renewal payments
#: app/Services/Integrations/FluentCart/FluentCart.php:147
msgid "%d renewal"
msgid_plural "%d renewals"
msgstr[0] ""
msgstr[1] ""
msgstr[2] ""

#: app/Services/Integrations/FluentCart/FluentCart.php:137
msgid "Refunded"
msgstr ""

#: app/Services/Integrations/FluentCart/FluentCart.php:98
msgid "Last Paid Order"
msgstr ""

#: app/Services/Integrations/FluentCart/FluentCart.php:90
msgid "First Paid Order"
msgstr ""

#: app/Services/Integrations/FluentCart/FluentCart.php:83
msgid "Paid Purchases"
msgstr ""

#: app/Services/Integrations/FluentBot/FluentBotHelper.php:587
msgid "Follow Up"
msgstr ""

#: app/Services/Integrations/FluentBot/FluentBotHelper.php:582
msgid "Provide Solution"
msgstr ""

#: app/Services/Integrations/FluentBot/FluentBotHelper.php:577
msgid "Acknowledge Issue"
msgstr ""

#: app/Services/Integrations/FluentBot/FluentBotHelper.php:572
msgid "Request More Information"
msgstr ""

#: app/Services/Integrations/FluentBot/FluentBotHelper.php:559
msgid "Simplify Language"
msgstr ""

#: app/Services/Integrations/FluentBot/FluentBotHelper.php:554
msgid "Make Longer"
msgstr ""

#: app/Services/Integrations/FluentBot/FluentBotHelper.php:549
msgid "Make Shorter"
msgstr ""

#: app/Services/Integrations/FluentBot/FluentBotHelper.php:544
msgid "Fix Spelling & Grammar"
msgstr ""

#: app/Services/Integrations/FluentBot/FluentBotHelper.php:539
msgid "Improve Writing"
msgstr ""

#: app/Services/Helper.php:1242 app/Services/TranslationStrings.php:1023
msgid "Remote Portal"
msgstr ""

#: app/Services/EmailNotification/Settings.php:534
#: app/Services/EmailNotification/Settings.php:555
msgid "Ticket Reply: Close ticket"
msgstr ""

#: app/Services/EmailNotification/Settings.php:533
#: app/Services/EmailNotification/Settings.php:554
msgid "Ticket Reply: Previous ticket"
msgstr ""

#: app/Services/EmailNotification/Settings.php:532
#: app/Services/EmailNotification/Settings.php:553
msgid "Ticket Reply: Next ticket"
msgstr ""

#. translators: %s: URL of the FluentAuth settings page
#: app/Services/EmailNotification/Settings.php:435
msgid "Portal sign-in is handled by the FluentAuth plugin, so two-factor authentication for your customers and agents is set up there. FluentAuth applies it to the roles you choose, so include your customers' role. <a href=\"%s\">Open FluentAuth settings</a>"
msgstr ""

#: app/Services/EmailNotification/Settings.php:431
msgid "Two-Factor Authentication"
msgstr ""

#: app/Services/EmailNotification/Settings.php:244
msgid "Please provide message for not logged in users. You can place login shortcode too. Use shortcode <code>[fluent_support_login]</code> to show built-in login form. For the user registration use this shortcode <code>[fluent_support_signup]</code> and for both form please use <code>[fluent_support_auth]</code>. Registration forms only show when \"Anyone can register\" is enabled in Settings > General."
msgstr ""

#: app/Services/CustomerPortalService.php:164
#: app/Services/CustomerPortalService.php:178
msgid "Please write a reply before sending."
msgstr ""

#. translators: 1: response ID, 2: original ticket ID, 3: new ticket ID
#: app/Modules/MCP/Tools/TicketTools.php:1108
msgid "Message #%1$d moved from ticket #%2$d to new ticket #%3$d"
msgstr ""

#: app/Modules/MCP/Tools/TicketTools.php:1103
msgid "The new ticket could not be loaded"
msgstr ""

#: app/Modules/MCP/Tools/TicketTools.php:1094
msgid "Could not split the ticket"
msgstr ""

#. translators: %s is the original ticket title
#: app/Modules/MCP/Tools/TicketTools.php:1045
msgid "Re: %s"
msgstr ""

#: app/Modules/MCP/Tools/TicketTools.php:1021
msgid "Message not found on this ticket"
msgstr ""

#: app/Modules/MCP/Tools/TicketTools.php:997
msgid "Split ticket requires Fluent Support Pro"
msgstr ""

#. translators: %s is a comma-separated list of ticket IDs
#: app/Modules/MCP/Tools/TicketTools.php:954
msgid "You do not have access to this ticket: %s"
msgid_plural "You do not have access to these tickets: %s"
msgstr[0] ""
msgstr[1] ""
msgstr[2] ""

#: app/Modules/MCP/Tools/TicketTools.php:762
msgid "This ticket is closed. Pass status=active to reopen it."
msgstr ""

#: app/Modules/MCP/Tools/TicketTools.php:498
msgid "Could not create a customer record for this email"
msgstr ""

#: app/Modules/MCP/Tools/TicketTools.php:424
msgid "Response not found on this ticket"
msgstr ""

#. translators: %1$d is the number of tickets found, %2$d is the current page,
#. %3$d is the last page
#: app/Modules/MCP/Tools/TicketTools.php:108
msgid "Found %1$d ticket (page %2$d of %3$d)"
msgid_plural "Found %1$d tickets (page %2$d of %3$d)"
msgstr[0] ""
msgstr[1] ""
msgstr[2] ""

#: app/Modules/MCP/Tools/ResponseTools.php:631
msgid "This was written by another agent. Only its author can change or delete it."
msgstr ""

#. translators: %s is "Draft reply" or "Internal note"
#: app/Modules/MCP/Tools/ResponseTools.php:625
msgid "%s not found on this ticket"
msgstr ""

#: app/Modules/MCP/Tools/ResponseTools.php:616
msgid "This is a sent reply. The customer already has it, so it cannot be changed or deleted here."
msgstr ""

#. translators: %s is a parameter name
#: app/Modules/MCP/Tools/ResponseTools.php:593
msgid "ticket_id and %s are required"
msgstr ""

#. translators: %d is the ticket ID
#: app/Modules/MCP/Tools/ResponseTools.php:562
msgid "Draft reply published on ticket #%d and sent to the customer."
msgstr ""

#: app/Modules/MCP/Tools/ResponseTools.php:550
msgid "You can only save drafts. An agent with the \"Approve Draft Reply\" permission must publish this one."
msgstr ""

#: app/Modules/MCP/Tools/ResponseTools.php:540
msgid "Draft reply"
msgstr ""

#. translators: %d is the ticket ID
#: app/Modules/MCP/Tools/ResponseTools.php:491
msgid "Deleted from ticket #%d."
msgstr ""

#: app/Modules/MCP/Tools/ResponseTools.php:482
msgid "Deleting a note needs the \"Delete Tickets & Individual Responses\" permission."
msgstr ""

#. translators: %d is the ticket ID
#: app/Modules/MCP/Tools/ResponseTools.php:461
msgid "Internal note updated on ticket #%d."
msgstr ""

#. translators: %d is the ticket ID
#: app/Modules/MCP/Tools/ResponseTools.php:459
msgid "Draft reply updated on ticket #%d. It is still not sent."
msgstr ""

#: app/Modules/MCP/Tools/ResponseTools.php:442
#: app/Modules/MCP/Tools/ResponseTools.php:473
msgid "Draft or note"
msgstr ""

#. translators: %d is the ticket ID
#: app/Modules/MCP/Tools/ResponseTools.php:335
msgid "Draft reply saved on ticket #%d. It is not sent until an agent approves it."
msgstr ""

#. translators: %d is the ticket ID
#: app/Modules/MCP/Tools/ResponseTools.php:333
msgid "Draft reply saved on ticket #%d. You only have the Draft Reply permission, so your replies are saved as drafts until another agent approves them."
msgstr ""

#: app/Modules/MCP/Tools/ResponseTools.php:325
msgid "Failed to save draft reply"
msgstr ""

#: app/Modules/MCP/Tools/ResponseTools.php:307
msgid "A draft reply cannot close or assign the ticket"
msgstr ""

#: app/Modules/MCP/Tools/ResponseTools.php:306
msgid "You can only save draft replies, which cannot close or assign the ticket"
msgstr ""

#. translators: %d is the ticket ID
#: app/Modules/MCP/Tools/ResponseTools.php:260
msgid "Ticket #%d was closed and has been reopened."
msgstr ""

#. translators: %1$d is the ticket ID, %2$s is the assigned agent's name
#: app/Modules/MCP/Tools/ResponseTools.php:255
msgid "Reply added to ticket #%1$d and assigned to %2$s"
msgstr ""

#. translators: %1$d is the ticket ID, %2$s is the assigned agent's name
#: app/Modules/MCP/Tools/ResponseTools.php:253
msgid "Reply sent, ticket #%1$d closed and assigned to %2$s"
msgstr ""

#. translators: %d is the ticket ID
#: app/Modules/MCP/Tools/ResponseTools.php:248
msgid "Reply added to ticket #%d and assigned to you"
msgstr ""

#. translators: %d is the ticket ID
#: app/Modules/MCP/Tools/ResponseTools.php:246
msgid "Reply sent, ticket #%d closed and assigned to you"
msgstr ""

#. translators: %d is the ticket ID
#: app/Modules/MCP/Tools/ResponseTools.php:127
msgid "This reply was already added to ticket #%d a moment ago, so it was not sent again."
msgstr ""

#: app/Modules/MCP/Tools/ResponseTools.php:116
msgid "A draft reply cannot be informational"
msgstr ""

#: app/Modules/MCP/Tools/ManagementTools.php:838
msgid "content or saved_reply_id is required for the reply action"
msgstr ""

#: app/Modules/MCP/Tools/ManagementTools.php:833
msgid "None of the tag_ids is a ticket tag"
msgstr ""

#. translators: %d is the ticket ID
#: app/Modules/MCP/Tools/ManagementTools.php:526
msgid "Tags updated on ticket #%d"
msgstr ""

#. translators: %s is a comma-separated list of tag names
#: app/Modules/MCP/Tools/ManagementTools.php:498
msgid "No tag is called: %s"
msgstr ""

#. translators: %d is the customer ID
#: app/Modules/MCP/Tools/CustomerTools.php:248
msgid "Customer #%d updated"
msgstr ""

#: app/Modules/MCP/Tools/CustomerTools.php:238
msgid "Failed to update the customer"
msgstr ""

#: app/Modules/MCP/Tools/CustomerTools.php:226
msgid "first_name cannot be empty"
msgstr ""

#: app/Modules/MCP/Tools/CustomerTools.php:222
msgid "Pass at least one field to change"
msgstr ""

#: app/Modules/MCP/Tools/CustomerTools.php:209
msgid "A customer's email address cannot be changed through MCP."
msgstr ""

#: app/Modules/MCP/Tools/CustomerTools.php:116
#: app/Modules/MCP/Tools/CustomerTools.php:203
msgid "You do not have access to this customer"
msgstr ""

#. translators: %s is the file name
#: app/Modules/MCP/Support/AttachmentStager.php:115
msgid "The content of %s does not match its file type."
msgstr ""

#: app/Modules/MCP/Support/AttachmentStager.php:104
msgid "Could not store the attachment. Try again."
msgstr ""

#. translators: 1: file name, 2: comma-separated list of allowed file
#. extensions
#: app/Modules/MCP/Support/AttachmentStager.php:87
msgid "%1$s is not an allowed file type. Allowed extensions: %2$s"
msgstr ""

#. translators: 1: file name, 2: maximum size in MB
#: app/Modules/MCP/Support/AttachmentStager.php:77
msgid "%1$s is larger than the %2$sMB limit."
msgstr ""

#. translators: %s is the field name, e.g. attachments[0]
#: app/Modules/MCP/Support/AttachmentStager.php:68
msgid "%s needs a filename and base64 content_base64"
msgstr ""

#. translators: %d is the maximum number of files
#: app/Modules/MCP/Support/AttachmentStager.php:50
msgid "You can attach at most %d files."
msgstr ""

#: app/Modules/MCP/Support/AttachmentStager.php:39
msgid "attachments must be a list of files"
msgstr ""

#: app/Modules/MCP/PromptsRegistrar.php:60
msgid "Support report"
msgstr ""

#: app/Modules/MCP/PromptsRegistrar.php:47
msgid "Summarize a ticket"
msgstr ""

#: app/Modules/MCP/PromptsRegistrar.php:34
msgid "Draft a reply"
msgstr ""

#: app/Modules/MCP/PromptsRegistrar.php:23
msgid "Triage my queue"
msgstr ""

#: app/Modules/MCP/AbilitiesRegistrar.php:285
msgid "Publish Draft Reply"
msgstr ""

#: app/Modules/MCP/AbilitiesRegistrar.php:270
msgid "Delete Draft or Note"
msgstr ""

#: app/Modules/MCP/AbilitiesRegistrar.php:253
msgid "Update Draft or Note"
msgstr ""

#: app/Models/Ticket.php:242
msgid "No source"
msgstr ""

#: app/Models/Ticket.php:241
msgid "Imported: Zendesk"
msgstr ""

#: app/Models/Ticket.php:240
msgid "Imported: SupportCandy"
msgstr ""

#: app/Models/Ticket.php:239
msgid "Imported: JS Help Desk"
msgstr ""

#: app/Models/Ticket.php:238
msgid "Imported: Help Scout"
msgstr ""

#: app/Models/Ticket.php:237
msgid "Imported: Freshdesk"
msgstr ""

#: app/Models/Ticket.php:236
msgid "Imported: Awesome Support"
msgstr ""

#: app/Models/Ticket.php:232
msgid "MCP (AI agents)"
msgstr ""

#: app/Models/Ticket.php:231 app/Services/TranslationStrings.php:197
msgid "Agent outreach"
msgstr ""

#: app/Models/Ticket.php:229
msgid "Web"
msgstr ""

#. translators: %d is the number of tickets reopened
#: app/Http/Controllers/TicketController.php:1337
msgid "%d tickets have been reopened."
msgstr ""

#. translators: %d is the number of tickets whose product changed
#: app/Http/Controllers/TicketController.php:1321
msgid "Product changed on %d tickets."
msgstr ""

#. translators: %d is the number of tickets whose priority changed
#: app/Http/Controllers/TicketController.php:1307
msgid "Priority changed on %d tickets."
msgstr ""

#: app/Http/Controllers/TicketController.php:1295
msgid "Selected tags have been removed from the tickets"
msgstr ""

#: app/Http/Controllers/TicketController.php:1287
msgid "Please select tags to remove"
msgstr ""

#. translators: %d is the most tickets one bulk action can change
#: app/Http/Controllers/TicketController.php:1132
msgid "You can change at most %d tickets at a time."
msgstr ""

#: app/Http/Controllers/TicketController.php:520
msgid "Someone replied to this ticket while you were writing."
msgstr ""

#: app/Http/Controllers/SettingsController.php:938
msgid "Settings saved."
msgstr ""

#: app/Http/Controllers/SettingsController.php:785
msgid "Upload driver updated."
msgstr ""

#: app/Http/Controllers/SettingsController.php:725
msgid "Default WordPress Storage"
msgstr ""

#: app/Http/Controllers/McpSettingsController.php:108
msgid "Install it manually, then reload this page."
msgstr ""

#: app/Http/Controllers/McpSettingsController.php:108
msgid "FluentHub could not be installed automatically."
msgstr ""

#: app/Http/Controllers/CustomerPortalController.php:205
msgid "You do not have access to this mailbox."
msgstr ""

#: app/Http/Controllers/CustomerController.php:71
msgid "user_id is not accepted when creating a customer. The WordPress user is linked by the customer email."
msgstr ""

#: app/Http/Controllers/AuthController.php:483
msgid "Username or email is required."
msgstr ""

#: app/Http/Controllers/AuthController.php:182
msgid "Could not create your account. The username or email address may already be registered."
msgstr ""

#: app/Hooks/Handlers/ExternalPages.php:367
msgid "Too Many Requests"
msgstr ""

#: app/Hooks/Handlers/ExternalPages.php:367
msgid "Rate limit exceeded. Please try again later."
msgstr ""

#: app/Hooks/Handlers/ExternalPages.php:272
msgid "Invalid ticket hash format"
msgstr ""

#: app/Hooks/Handlers/ExternalPages.php:263
msgid "Missing required parameters"
msgstr ""

#: app/Hooks/Handlers/ExternalPages.php:240
#: app/Hooks/Handlers/ExternalPages.php:344
msgid "Missing ticket ID parameter"
msgstr ""

#: app/Hooks/Handlers/ExternalPages.php:184
msgid "Forbidden"
msgstr ""

#: app/Hooks/Handlers/ExternalPages.php:172
#: app/Hooks/Handlers/ExternalPages.php:178
msgid "Invalid attachment hash."
msgstr ""

#: app/Hooks/Handlers/ExternalPages.php:46
#: app/Hooks/Handlers/ExternalPages.php:63
#: app/Hooks/Handlers/ExternalPages.php:178
msgid "Not Found"
msgstr ""

#: app/Hooks/Handlers/ExternalPages.php:46
#: app/Hooks/Handlers/ExternalPages.php:63
msgid "Invalid route"
msgstr ""

#: app/Hooks/Handlers/ExternalPages.php:27
#: app/Hooks/Handlers/ExternalPages.php:34
#: app/Hooks/Handlers/ExternalPages.php:165
#: app/Hooks/Handlers/ExternalPages.php:172
#: app/Hooks/Handlers/ExternalPages.php:240
#: app/Hooks/Handlers/ExternalPages.php:247
#: app/Hooks/Handlers/ExternalPages.php:263
#: app/Hooks/Handlers/ExternalPages.php:272
#: app/Hooks/Handlers/ExternalPages.php:276
#: app/Hooks/Handlers/ExternalPages.php:344
msgid "Bad Request"
msgstr ""

#: app/Hooks/Handlers/ExternalPages.php:27
#: app/Hooks/Handlers/ExternalPages.php:34
#: app/Hooks/Handlers/ExternalPages.php:165
msgid "Missing required parameter"
msgstr ""

#: app/Hooks/Handlers/ExternalPages.php:21
#: app/Hooks/Handlers/ExternalPages.php:158
msgid "Method Not Allowed"
msgstr ""

#: app/Hooks/Handlers/ExternalPages.php:21
#: app/Hooks/Handlers/ExternalPages.php:158
msgid "Invalid request method"
msgstr ""

#: app/Hooks/Handlers/DataExporter.php:95
msgid "Security check failed."
msgstr ""

#: app/Hooks/Handlers/AuthHandler.php:623
msgid "You do not have permission to do this."
msgstr ""

#: app/Hooks/Handlers/AuthHandler.php:125
#: app/Http/Controllers/AuthController.php:36
msgid "User registration is not enabled on this site."
msgstr ""

#: app/Services/TranslationStrings.php:1654
msgid "reCAPTCHA failed to load."
msgstr "Не удалось загрузить reCAPTCHA."

#: app/Services/TranslationStrings.php:1612
msgid "Please verify that you are not a robot."
msgstr "Пожалуйста, подтвердите, что вы не робот."

#. translators: %1$s is the number of tickets queued for the audit, %2$s the
#. number of tickets in the date range
#: app/Services/TranslationStrings.php:24
msgid "%1$s of %2$s tickets queued. Narrow the date range or run again to cover the rest."
msgstr ""

#. translators: %s is the number of tickets the audit run could not process
#: app/Services/TranslationStrings.php:80
msgid "%s tickets weren't audited in this run. Click Run Audit again to retry any that still need it."
msgstr ""

#: app/Services/TranslationStrings.php:1578
msgid "word salad, unexpected language switching, runaway repetition."
msgstr "бессвязный набор слов, неожиданное переключение языка, бесконечное повторение."

#: app/Services/TranslationStrings.php:1565
msgid "support replies, ticket summaries."
msgstr "ответы службы поддержки, сводки тикетов."

#: app/Services/TranslationStrings.php:1551
msgid "priority set to Critical"
msgstr "приоритет установлен на «Критический»"

#: app/Services/TranslationStrings.php:1548
msgid "note added"
msgstr "заметка добавлена"

#: app/Services/TranslationStrings.php:1547
msgid "not usable for customer-facing replies."
msgstr "не подходит для ответов клиентам."

#: app/Services/TranslationStrings.php:1543
msgid "mild fact drift. It will smooth over gaps in the context instead of flagging them."
msgstr ""

#: app/Services/TranslationStrings.php:1540
msgid "made-up details climb clearly, and tool arguments get sloppy."
msgstr "вымышленные детали становятся очевидными, а аргументы инструментов становятся небрежными."

#: app/Services/TranslationStrings.php:1539
msgid "knowledge-base answers, extraction, classification."
msgstr "ответы из базы знаний, извлечение данных, классификация."

#. translators: %d is the number of days until the license expires
#: app/Services/TranslationStrings.php:1535
msgid "in %d days"
msgstr "через %d дн."

#: app/Services/TranslationStrings.php:1531
msgid "idea generation only."
msgstr "только генерация идей."

#: app/Services/TranslationStrings.php:1529
msgid "general assistant chat, copy drafting."
msgstr "общий чат с помощником, черновики текстов."

#: app/Services/TranslationStrings.php:1527
msgid "formatting breaks down and the answer can contradict its own context."
msgstr "форматирование нарушается, и ответ может противоречить собственному контексту."

#. translators: %d is the number of days since the license expired
#: app/Services/TranslationStrings.php:1525
msgid "expired %d days ago"
msgstr "истек %d дн. назад"

#: app/Services/TranslationStrings.php:1508
msgid "complete"
msgstr "завершено"

#: app/Services/TranslationStrings.php:1504
msgid "can repeat itself, and keeps one framing even when that framing is wrong."
msgstr "может повторяться и придерживается одной формулировки, даже если она неверна."

#: app/Services/TranslationStrings.php:1501
msgid "brainstorming, marketing copy."
msgstr "мозговой штурм, маркетинговые тексты."

#: app/Services/TranslationStrings.php:1496
msgid "almost nothing. Safest natural-sounding band."
msgstr "почти ничего. Самый безопасный диапазон с естественным звучанием."

#: app/Services/TranslationStrings.php:1490
msgid "agent assigned"
msgstr "агент назначен"

#. translators: %s is the subscription status, e.g. "Cancelled" or "Paused"
#: app/Services/TranslationStrings.php:1483
msgid "Your subscription is not active (%s)"
msgstr "Ваша подписка не активна (%s)"

#. translators: %s is the license expiry date
#: app/Services/TranslationStrings.php:1478
msgid "Your license will not renew on its own. It expires on %s."
msgstr "Ваша лицензия не будет продлена автоматически. Срок ее действия истекает %s."

#. translators: %d is the number of days until the license expires
#: app/Services/TranslationStrings.php:1474
msgid "Your license expires in %d days"
msgstr "Срок действия вашей лицензии истекает через %d дн."

#. translators: %s is the date the license expired
#: app/Services/TranslationStrings.php:1470
msgid "Your license expired on %s"
msgstr "Срок действия вашей лицензии истек %s"

#: app/Services/TranslationStrings.php:1463
msgid "You're Almost There!"
msgstr "Вы почти у цели!"

#: app/Services/TranslationStrings.php:1448
msgid "Working"
msgstr "Выполняется"

#: app/Services/TranslationStrings.php:1430
msgid "Wed"
msgstr "Ср"

#: app/Services/TranslationStrings.php:1421
msgid "Watch out"
msgstr "Будьте осторожны"

#: app/Services/TranslationStrings.php:1416
msgid "Waiting Workload"
msgstr "Ожидающая рабочая нагрузка"

#: app/Services/TranslationStrings.php:1407
msgid "Wait Time"
msgstr "Время ожидания"

#: app/Services/TranslationStrings.php:1396
msgid "Varied structure and wording. Will volunteer information that is not in your documents."
msgstr "Разнообразная структура и формулировки. Будет предлагать информацию, которой нет в ваших документах."

#: app/Services/TranslationStrings.php:1384
msgid "Upgrade to Fluent Support Pro to unlock this report."
msgstr "Обновитесь до Fluent Support Pro, чтобы разблокировать этот отчет."

#: app/Services/TranslationStrings.php:1380
msgid "Updated since audit"
msgstr "Обновлено после аудита"

#: app/Services/TranslationStrings.php:1356
msgid "Unanswered Tickets"
msgstr "Тикеты без ответа"

#: app/Services/TranslationStrings.php:1355
msgid "Unanswered"
msgstr "Без ответа"

#: app/Services/TranslationStrings.php:1350
msgid "Tue"
msgstr "Вт"

#: app/Services/TranslationStrings.php:1328
msgid "Tickets closed"
msgstr "Тикетов закрыто"

#: app/Services/TranslationStrings.php:1327
msgid "Tickets audited"
msgstr "Тикетов проверено"

#: app/Services/TranslationStrings.php:1326
msgid "Tickets Waiting Longest"
msgstr "Тикеты, ожидающие дольше всех"

#: app/Services/TranslationStrings.php:1320
msgid "Ticket volume by product"
msgstr "Объем тикетов по продукту"

#: app/Services/TranslationStrings.php:1318
msgid "Ticket has been escalated."
msgstr "Тикет был эскалирован."

#: app/Services/TranslationStrings.php:1313
msgid "Ticket Volume by Product"
msgstr "Объем тикетов по продукту"

#: app/Services/TranslationStrings.php:1312
msgid "Ticket Volume"
msgstr "Объем тикетов"

#: app/Services/TranslationStrings.php:1307
msgid "Ticket Stats"
msgstr "Статистика тикетов"

#: app/Services/TranslationStrings.php:1302
msgid "Ticket Overview"
msgstr "Обзор тикетов"

#: app/Services/TranslationStrings.php:1291
msgid "Ticket Creation vs. Agent Replies, by Hour"
msgstr "Создание тикетов против ответов агентов, по часам"

#: app/Services/TranslationStrings.php:1290
msgid "Ticket Creation vs. Agent Replies, by Day"
msgstr "Создание тикетов против ответов агентов, по дням"

#: app/Services/TranslationStrings.php:1289
msgid "Ticket Creation Form"
msgstr "Форма создания тикета"

#: app/Services/TranslationStrings.php:1288
msgid "Ticket Creation"
msgstr "Создание тикета"

#: app/Services/TranslationStrings.php:1282
msgid "Thu"
msgstr "Чт"

#: app/Services/TranslationStrings.php:1270
msgid "This report is coming soon."
msgstr "Этот отчет скоро появится."

#: app/Services/TranslationStrings.php:1262
msgid "This agent's tickets, replies and products will be reassigned to the fallback agent you select below."
msgstr "Тикеты, ответы и продукты этого агента будут переназначены на резервного агента, которого вы выберете ниже."

#: app/Services/TranslationStrings.php:1261
msgid "This Week"
msgstr "На этой неделе"

#: app/Services/TranslationStrings.php:1260
msgid "This Month"
msgstr "В этом месяце"

#: app/Services/TranslationStrings.php:1240
msgid "System"
msgstr "Система"

#: app/Services/TranslationStrings.php:1231
msgid "Sun"
msgstr "Вс"

#: app/Services/TranslationStrings.php:1224
msgid "Strong divergence. Novel phrasings and unusual analogies."
msgstr "Сильное расхождение. Новые формулировки и необычные аналогии."

#: app/Services/TranslationStrings.php:1223
msgid "Still tightly grounded, with slight wording variation between runs. Reads noticeably less robotic."
msgstr "Все еще тесно привязано к источнику, с небольшими вариациями формулировок между запусками. Читается заметно менее роботизировано."

#: app/Services/TranslationStrings.php:1200
msgid "Snapshot"
msgstr "Снимок"

#: app/Services/TranslationStrings.php:1016
msgid "Sign-in and registration forms are handled by the FluentAuth plugin. The settings below only apply to the ticket creation form."
msgstr ""

#: app/Services/TranslationStrings.php:1183
msgid "Sets priority to Critical"
msgstr "Устанавливает приоритет «Критический»"

#: app/Services/TranslationStrings.php:1172
msgid "Sentiment distribution"
msgstr "Распределение тональности"

#: app/Services/TranslationStrings.php:1155
msgid "Select agent"
msgstr "Выберите агента"

#: app/Services/TranslationStrings.php:1135
msgid "Select Fallback Agent"
msgstr "Выберите резервного агента"

#: app/Services/TranslationStrings.php:1122
msgid "Searching the web"
msgstr "Поиск в интернете"

#: app/Services/TranslationStrings.php:1121
msgid "Searching the knowledge base"
msgstr "Поиск в базе знаний"

#: app/Services/TranslationStrings.php:1114
msgid "Search agents"
msgstr "Поиск агентов"

#: app/Services/TranslationStrings.php:1113
msgid "Search agent by name or email"
msgstr "Поиск агента по имени или email"

#: app/Services/TranslationStrings.php:1106
msgid "Score"
msgstr "Оценка"

#: app/Services/TranslationStrings.php:1095
msgid "Sat"
msgstr "Сб"

#: app/Services/TranslationStrings.php:1094
msgid "Same-Day Response Rate"
msgstr "Коэффициент ответов в тот же день"

#: app/Services/TranslationStrings.php:1093
msgid "Same prompt gives near-identical answers. Tightest grounding in your documents, but terse and formulaic."
msgstr "Один и тот же запрос дает почти идентичные ответы. Максимальная привязка к вашим документам, но кратко и шаблонно."

#: app/Services/TranslationStrings.php:1092
msgid "Running…"
msgstr "Выполнение…"

#: app/Services/TranslationStrings.php:1087
msgid "Run Audit"
msgstr "Запустить аудит"

#: app/Services/TranslationStrings.php:1075
msgid "Response Activity"
msgstr "Активность ответов"

#: app/Services/TranslationStrings.php:1072
msgid "Reset zoom"
msgstr "Сбросить масштаб"

#: app/Services/TranslationStrings.php:1017
msgid "Recommended"
msgstr "Рекомендуемое"

#: app/Services/TranslationStrings.php:1013
msgid "Reading sources"
msgstr "Чтение источников"

#: app/Services/TranslationStrings.php:1009
msgid "Rare tokens appear often and coherence degrades fast."
msgstr "Редкие токены появляются часто, и связность быстро ухудшается."

#: app/Services/TranslationStrings.php:1006
msgid "Published"
msgstr "Опубликовано"

#: app/Services/TranslationStrings.php:989
msgid "Product Insights"
msgstr "Аналитика продуктов"

#: app/Services/TranslationStrings.php:988
msgid "Product Insight"
msgstr "Аналитика продукта"

#: app/Services/TranslationStrings.php:983
msgid "Product Breakdown"
msgstr "Разбивка по продуктам"

#: app/Services/TranslationStrings.php:963
msgid "Please select an agent to assign"
msgstr "Пожалуйста, выберите агента для назначения"

#: app/Services/TranslationStrings.php:1321
msgid "Pick a date range and run an audit to get the mood, sentiment score and a one-line summary for every ticket. Tickets that already have a recent audit are skipped automatically."
msgstr ""

#: app/Services/TranslationStrings.php:922
msgid "Others"
msgstr "Другое"

#: app/Services/TranslationStrings.php:913
msgid "Open Ticket"
msgstr "Открыть тикет"

#: app/Services/TranslationStrings.php:898
msgid "Number of responses"
msgstr "Количество ответов"

#: app/Services/TranslationStrings.php:883
msgid "Not answered same day"
msgstr "Нет ответа в тот же день"

#: app/Services/TranslationStrings.php:871
msgid "No tickets need attention in this range."
msgstr "В этом диапазоне нет тикетов, требующих внимания."

#: app/Services/TranslationStrings.php:870
msgid "No tickets found for this range."
msgstr "Для этого диапазона тикеты не найдены."

#: app/Services/TranslationStrings.php:866
msgid "No snapshots yet."
msgstr "Снимков пока нет."

#: app/Services/TranslationStrings.php:863
msgid "No products found"
msgstr "Продукты не найдены"

#: app/Services/TranslationStrings.php:627
msgid "No bot is mapped to this ticket's product. Pick a configured product from the dropdown above, or add a bot for this product in FluentBot settings."
msgstr "С продуктом этого тикета не связан ни один бот. Выберите настроенный продукт в выпадающем списке выше или добавьте бота для этого продукта в настройках FluentBot."

#: app/Services/TranslationStrings.php:853
msgid "No audit for this range yet"
msgstr "Аудита за этот период пока нет"

#: app/Services/TranslationStrings.php:847
msgid "No Teams"
msgstr "Нет команд"

#: app/Services/TranslationStrings.php:840
msgid "No Data"
msgstr "Нет данных"

#: app/Services/TranslationStrings.php:825
msgid "Needs attention first"
msgstr "Требует внимания в первую очередь"

#: app/Services/TranslationStrings.php:824
msgid "Needs Attention"
msgstr "Требует внимания"

#: app/Services/TranslationStrings.php:823
msgid "Need attention"
msgstr "Нужно внимание"

#: app/Services/TranslationStrings.php:806
msgid "Mood"
msgstr "Настроение"

#: app/Services/TranslationStrings.php:805
msgid "Mon"
msgstr "Пн"

#: app/Services/TranslationStrings.php:762
msgid "Loading snapshots…"
msgstr "Загрузка снимков…"

#: app/Services/TranslationStrings.php:758
msgid "Live"
msgstr "В эфире"

#: app/Services/TranslationStrings.php:754
msgid "Light"
msgstr "Светлая"

#: app/Services/TranslationStrings.php:726
msgid "Last 7 Days"
msgstr "Последние 7 дней"

#: app/Services/TranslationStrings.php:722
msgid "Last 2 Weeks"
msgstr "Последние 2 недели"

#: app/Services/TranslationStrings.php:712
msgid "Internal note"
msgstr "Внутренняя заметка"

#: app/Services/TranslationStrings.php:677
msgid "Hourly Ticket Creation"
msgstr "Почасовое создание тикетов"

#: app/Services/TranslationStrings.php:676
msgid "Hourly Team Activity"
msgstr "Почасовая активность команды"

#: app/Services/TranslationStrings.php:675
msgid "Hourly Response Distribution"
msgstr "Почасовое распределение ответов"

#: app/Services/TranslationStrings.php:674
msgid "Hourly Activity"
msgstr "Почасовая активность"

#: app/Services/TranslationStrings.php:631
msgid "Fri"
msgstr "Пт"

#: app/Services/TranslationStrings.php:588
msgid "Expand Sidebar"
msgstr "Развернуть боковую панель"

#: app/Services/TranslationStrings.php:585
msgid "Escalation incomplete"
msgstr "Эскалация не завершена"

#: app/Services/TranslationStrings.php:584
msgid "Escalated"
msgstr "Эскалировано"

#. translators: %1$s is a comma-separated list of the escalation steps that
#. succeeded, e.g. "agent assigned, note added"; %2$s is the label of the
#. Escalate ticket button
#: app/Services/TranslationStrings.php:583
msgid "Escalate ticket"
msgstr "Эскалировать тикет"

#: app/Services/TranslationStrings.php:581
msgid "Escalate"
msgstr "Эскалировать"

#: app/Services/TranslationStrings.php:486
msgid "Dark"
msgstr "Темная"

#: app/Services/TranslationStrings.php:484
msgid "Daily Ticket Creation"
msgstr "Ежедневное создание тикетов"

#: app/Services/TranslationStrings.php:483
msgid "Daily Team Activity"
msgstr "Ежедневная активность команды"

#: app/Services/TranslationStrings.php:482
msgid "Daily Response Distribution"
msgstr "Ежедневное распределение ответов"

#: app/Services/TranslationStrings.php:481
msgid "Daily Activity"
msgstr "Ежедневная активность"

#: app/Services/TranslationStrings.php:428
msgid "Couldn't load this data."
msgstr "Не удалось загрузить эти данные."

#: app/Services/TranslationStrings.php:427
msgid "Couldn't load snapshots."
msgstr "Не удалось загрузить снимки."

#: app/Services/TranslationStrings.php:426
msgid "Couldn't load agents."
msgstr "Не удалось загрузить агентов."

#: app/Services/TranslationStrings.php:379
msgid "Completed successfully"
msgstr "Успешно завершено"

#: app/Services/TranslationStrings.php:377
msgid "Collapse Sidebar"
msgstr "Свернуть боковую панель"

#: app/Services/TranslationStrings.php:356
msgid "Clear selected agents"
msgstr "Очистить выбранных агентов"

#: app/Services/TranslationStrings.php:355
msgid "Clear rewording run to run. Starts paraphrasing your sources instead of quoting them."
msgstr "Очистить запуск перефразирования. Начинает перефразировать ваши источники вместо их цитирования."

#: app/Services/TranslationStrings.php:320
msgid "Business Boxes"
msgstr "Бизнес-блоки"

#: app/Services/TranslationStrings.php:307
msgid "Best for"
msgstr "Лучше всего подходит для"

#: app/Services/TranslationStrings.php:306
msgid "Batch limited"
msgstr "Пакет ограничен"

#: app/Services/TranslationStrings.php:303
msgid "Avg. Sentiment Score"
msgstr "Ср. оценка настроения"

#: app/Services/TranslationStrings.php:302
msgid "Avg. Response"
msgstr "Ср. время ответа"

#: app/Services/TranslationStrings.php:301
msgid "Avg. Customer Wait"
msgstr "Ср. время ожидания клиента"

#: app/Services/TranslationStrings.php:282
msgid "Auditing tickets…"
msgstr "Аудит тикетов…"

#: app/Services/TranslationStrings.php:281
msgid "Audited"
msgstr "Проверено"

#: app/Services/TranslationStrings.php:280
msgid "Audit incomplete"
msgstr "Аудит не завершен"

#: app/Services/TranslationStrings.php:267
msgid "Assign to"
msgstr "Назначить на"

#: app/Services/TranslationStrings.php:230
msgid "Answered same day"
msgstr "Отвечено в тот же день"

#: app/Services/TranslationStrings.php:213
msgid "All Teams"
msgstr "Все команды"

#: app/Services/TranslationStrings.php:209
msgid "All Mailboxes"
msgstr "Все почтовые ящики"

#: app/Services/TranslationStrings.php:198
msgid "Agent response comparison"
msgstr "Сравнение ответов агентов"

#: app/Services/TranslationStrings.php:192
msgid "Agent Replies"
msgstr "Ответы агентов"

#: app/Services/TranslationStrings.php:189
msgid "Agent Performance"
msgstr "Эффективность работы агентов"

#: app/Services/TranslationStrings.php:179
msgid "Agent Comparison"
msgstr "Сравнение агентов"

#: app/Services/TranslationStrings.php:129
msgid "Activity"
msgstr "Активность"

#: app/Services/TranslationStrings.php:128
msgid "Active agents"
msgstr "Активные агенты"

#: app/Services/TranslationStrings.php:113
msgid "AI Ticket Audit"
msgstr "AI-аудит тикета"

#: app/Services/TranslationStrings.php:112
msgid "AI Summary"
msgstr "AI-сводка"

#: app/Services/TranslationStrings.php:99
msgid "0.0: Deterministic"
msgstr ""

#. translators: 1: previous email address, 2: new email address
#: app/Services/ProfileInfoService.php:321
msgid "Contact email changed from %1$s to %2$s, confirmed through WordPress email verification."
msgstr "Контактный адрес электронной почты изменен с %1$s на %2$s, подтверждено через проверку электронной почты WordPress."

#. translators: 1: previous email address, 2: new email address
#: app/Services/ProfileInfoService.php:317
msgid "Contact email changed from %1$s to %2$s, confirmed by the account holder from the support portal."
msgstr "Контактный адрес электронной почты изменен с %1$s на %2$s, подтверждено владельцем учетной записи через портал поддержки."

#. translators: 1: previous email address, 2: new email address
#: app/Services/ProfileInfoService.php:312
msgid "Contact email changed from %1$s to %2$s by a support agent editing the customer."
msgstr "Контактный адрес электронной почты изменен с %1$s на %2$s агентом поддержки при редактировании клиента."

#. translators: 1: previous email address, 2: new email address
#: app/Services/ProfileInfoService.php:307
msgid "Contact email changed from %1$s to %2$s by an administrator editing the WordPress account."
msgstr "Контактный адрес электронной почты изменен с %1$s на %2$s администратором при редактировании учетной записи WordPress."

#: app/Services/EmailNotification/Settings.php:378
msgid "Advanced Reports saves a snapshot of each report every 6 hours. Snapshots older than this many days are automatically deleted."
msgstr "Advanced Reports сохраняет снимок каждого отчета каждые 6 часов. Снимки, которые старше указанного количества дней, автоматически удаляются."

#: app/Services/EmailNotification/Settings.php:376
msgid "15 days"
msgstr "15 дней"

#: app/Services/EmailNotification/Settings.php:375
msgid "7 days"
msgstr "7 дней"

#: app/Services/EmailNotification/Settings.php:374
msgid "3 days"
msgstr "3 дня"

#: app/Services/EmailNotification/Settings.php:372
msgid "Snapshot Retention"
msgstr "Хранение снимков"

#. translators: 1: customer record id, 2: that record's email address, 3:
#. number of tickets moved
#: app/Services/EmailClaimService.php:368
msgid "Moved %3$s ticket from customer record #%1$s (%2$s) into this one after the address was confirmed. That record still holds other data and was kept."
msgid_plural "Moved %3$s tickets from customer record #%1$s (%2$s) into this one after the address was confirmed. That record still holds other data and was kept."
msgstr[0] ""
msgstr[1] ""
msgstr[2] ""

#. translators: 1: merged customer record id, 2: that record's email address,
#. 3: number of tickets moved
#: app/Services/EmailClaimService.php:356
msgid "Merged customer record #%1$s (%2$s) into this one after the address was confirmed. %3$s ticket moved and its shared link was reissued."
msgid_plural "Merged customer record #%1$s (%2$s) into this one after the address was confirmed. %3$s tickets moved and their shared links were reissued."
msgstr[0] ""
msgstr[1] ""
msgstr[2] ""

#: app/Services/EmailClaimService.php:175
msgid "Confirm your support email address"
msgstr "Подтвердите свой адрес электронной почты службы поддержки"

#: app/Services/EmailClaimService.php:160
msgid "If you did not ask for this, no action is needed and nothing has changed. Your support messages will keep going to the address they go to now."
msgstr "Если вы не запрашивали это, никаких действий не требуется, и ничего не изменилось. Ваши сообщения в службу поддержки будут по-прежнему приходить на тот адрес, на который приходят сейчас."

#: app/Services/EmailClaimService.php:159
msgid "You will be asked to sign in first, so this link only works for the account that requested it."
msgstr "Сначала вам будет предложено войти в систему, поэтому эта ссылка работает только для той учетной записи, которая ее запросила."

#: app/Services/EmailClaimService.php:158
msgid "Confirm this address"
msgstr "Подтвердить этот адрес"

#. translators: 1: site name, 2: the email address being confirmed
#: app/Services/EmailClaimService.php:153
msgid "Someone asked to use this address for support messages on %1$s. Confirming will send future support notifications to %2$s and bring any tickets opened from it into your account."
msgstr "Кто-то запросил использование этого адреса для сообщений службы поддержки на %1$s. Подтверждение отправит будущие уведомления службы поддержки на %2$s и добавит все открытые с него тикеты в вашу учетную запись."

#. translators: %s is the site name
#: app/Services/EmailClaimService.php:139
msgid "[%s] Confirm your support email address"
msgstr "[%s] Подтвердите свой адрес электронной почты службы поддержки"

#: app/Modules/MCP/Tools/TicketTools.php:685
msgid "You do not have permission to move this ticket to another mailbox."
msgstr "У вас нет прав на перемещение этого тикета в другой почтовый ящик."

#: app/Http/Policies/CustomerPolicy.php:53
msgid "Only administrators can delete customers."
msgstr "Только администраторы могут удалять клиентов."

#: app/Http/Policies/CustomerPolicy.php:42
msgid "You do not have permission to manage customers."
msgstr "У вас нет прав на управление клиентами."

#: app/Http/Policies/AgentPolicy.php:52
msgid "You must be logged in to perform this action."
msgstr "Вы должны войти в систему, чтобы выполнить это действие."

#: app/Http/Controllers/UploaderController.php:134
msgid "You do not have permission to upload a file to this ticket"
msgstr "У вас нет прав на загрузку файла в этот тикет"

#: app/Http/Controllers/TicketController.php:1026
msgid "Closing or reopening a ticket must use the dedicated close and re-open actions."
msgstr "Для закрытия или повторного открытия тикета необходимо использовать специальные действия закрытия и повторного открытия."

#: app/Http/Controllers/FluentBotController.php:287
msgid "No conversation to resume."
msgstr "Нет диалога для возобновления."

#: app/Hooks/Handlers/CustomerPortalHandler.php:176
msgid "We could not send the confirmation email just now. Please try again in a few minutes."
msgstr "Нам не удалось отправить письмо с подтверждением прямо сейчас. Пожалуйста, повторите попытку через несколько минут."

#: app/Hooks/Handlers/CustomerPortalHandler.php:175
msgid "That confirmation link could not be read. You can request a new one below."
msgstr "Не удалось прочитать эту ссылку для подтверждения. Вы можете запросить новую ниже."

#: app/Hooks/Handlers/CustomerPortalHandler.php:174
msgid "Another support profile already uses that address, so it cannot be moved automatically. Please contact support."
msgstr "Другой профиль поддержки уже использует этот адрес, поэтому его нельзя переместить автоматически. Пожалуйста, свяжитесь со службой поддержки."

#: app/Hooks/Handlers/CustomerPortalHandler.php:173
msgid "That confirmation link belongs to a different account. Sign in as that account and open the link again."
msgstr "Эта ссылка для подтверждения принадлежит другой учетной записи. Войдите в ту учетную запись и откройте ссылку снова."

#: app/Hooks/Handlers/CustomerPortalHandler.php:172
msgid "That confirmation link is no longer valid, usually because it was already used or the address changed again. You can request a new one below."
msgstr "Эта ссылка для подтверждения больше недействительна, обычно потому, что она уже была использована или адрес снова изменился. Вы можете запросить новую ниже."

#: app/Hooks/Handlers/CustomerPortalHandler.php:171
msgid "That confirmation link has expired. You can request a new one below."
msgstr "Срок действия этой ссылки для подтверждения истек. Вы можете запросить новую ниже."

#: app/Hooks/Handlers/CustomerPortalHandler.php:170
msgid "Too many confirmation emails have been requested for this address. Please try again later."
msgstr "Для этого адреса было запрошено слишком много писем с подтверждением. Пожалуйста, повторите попытку позже."

#: app/Hooks/Handlers/CustomerPortalHandler.php:169
msgid "Your support email address has been updated."
msgstr "Ваш адрес электронной почты службы поддержки был обновлен."

#. translators: %s is the email address the confirmation was sent to
#: app/Hooks/Handlers/CustomerPortalHandler.php:166
msgid "Confirmation email sent to %s. Open the link in that inbox to finish."
msgstr "Письмо с подтверждением отправлено на %s. Откройте ссылку в этом почтовом ящике, чтобы завершить процесс."

#: app/Hooks/Handlers/CustomerPortalHandler.php:144
msgid "Send confirmation email"
msgstr "Отправить письмо с подтверждением"

#: app/Hooks/Handlers/CustomerPortalHandler.php:142
msgid "Confirm the new address to move your support messages and bring across any tickets you opened from it. We will email a link to that address."
msgstr "Подтвердите новый адрес, чтобы перенести свои сообщения в службу поддержки и объединить все тикеты, открытые с него. Мы отправим ссылку на этот адрес."

#. translators: 1: address support mail currently goes to, 2: the account's
#. current address
#: app/Hooks/Handlers/CustomerPortalHandler.php:134
msgid "Support messages are being sent to %1$s, but your account email is now %2$s."
msgstr "Сообщения службы поддержки отправляются на %1$s, но в вашей учетной записи сейчас указан адрес %2$s."

#: app/Services/TranslationStrings.php:1526
msgid "expires today"
msgstr "истекает сегодня"

#. translators: %d is the number of days since the license expired
#: app/Services/TranslationStrings.php:1523
msgid "expired %d day ago"
msgstr ""

#: app/Services/TranslationStrings.php:1476
msgid "Your license has expired."
msgstr "Срок действия вашей лицензии истек."

#: app/Services/TranslationStrings.php:1475
msgid "Your license expires today."
msgstr "Срок действия вашей лицензии истекает сегодня."

#: app/Services/TranslationStrings.php:1464
msgid "Your Account"
msgstr "Ваша учетная запись"

#: app/Services/TranslationStrings.php:751
msgid "You are in a grace period, so everything keeps working for now. Updates and support end soon. Renew your license to keep them."
msgstr ""

#: app/Services/TranslationStrings.php:1451
msgid "Yes, Deactivate"
msgstr "Да, деактивировать"

#: app/Services/TranslationStrings.php:1424
msgid "We could not verify this license."
msgstr "Не удалось проверить эту лицензию."

#: app/Services/TranslationStrings.php:1381
msgid "Updates & Support"
msgstr "Обновления и поддержка"

#: app/Services/TranslationStrings.php:1271
msgid "This site will stop receiving plugin updates until a license is activated again."
msgstr "Этот сайт перестанет получать обновления плагина до тех пор, пока лицензия не будет активирована снова."

#: app/Services/TranslationStrings.php:1268
msgid "This license has been disabled."
msgstr "Эта лицензия была отключена."

#: app/Services/TranslationStrings.php:1047
msgid "Renew your license to keep receiving plugin updates, new features and support."
msgstr "Продлите лицензию, чтобы продолжать получать обновления плагина, новые функции и поддержку."

#: app/Services/TranslationStrings.php:1046
msgid "Renew License"
msgstr "Продлить лицензию"

#: app/Services/TranslationStrings.php:946
msgid "Please contact our support team for assistance."
msgstr "Пожалуйста, свяжитесь с нашей службой поддержки для получения помощи."

#: app/Services/TranslationStrings.php:878
msgid "Not Activated"
msgstr "Не активировано"

#: app/Services/TranslationStrings.php:776
msgid "Manage Subscription"
msgstr "Управление подпиской"

#: app/Services/TranslationStrings.php:753
msgid "Lifetime"
msgstr "Пожизненная"

#: app/Services/TranslationStrings.php:752
msgid "Licensed To"
msgstr "Лицензировано на имя"

#: app/Services/TranslationStrings.php:742
msgid "Learn More"
msgstr "Подробнее"

#: app/Services/TranslationStrings.php:713
msgid "Invalid"
msgstr "Недействительно"

#: app/Services/TranslationStrings.php:655
msgid "Grace Period"
msgstr "Льготный период"

#: app/Services/TranslationStrings.php:645
msgid "Get Support"
msgstr "Получить поддержку"

#: app/Services/TranslationStrings.php:590
msgid "Expires"
msgstr "Истекает"

#: app/Services/TranslationStrings.php:565
msgid "Ending soon"
msgstr "Скоро заканчивается"

#: app/Services/TranslationStrings.php:490
msgid "Deactivate this license?"
msgstr "Деактивировать эту лицензию?"

#: app/Services/TranslationStrings.php:489
msgid "Deactivate"
msgstr "Деактивировать"

#: app/Services/TranslationStrings.php:404
msgid "Contact Support"
msgstr "Связаться с поддержкой"

#: app/Services/TranslationStrings.php:125
msgid "Activate a different license key"
msgstr "Активировать другой лицензионный ключ"

#: app/Services/Tickets/TicketService.php:340
msgid "Sorry, you do not have permission to create a ticket in this business box"
msgstr "К сожалению, у вас нет прав на создание тикета в этом бизнес-ящике"

#: app/Http/Controllers/AuthController.php:604
msgid "If an account matches that username or email, a password reset link has been sent. Please check your inbox, including the spam folder."
msgstr "Если учетная запись соответствует этому имени пользователя или адресу электронной почты, ссылка для сброса пароля была отправлена. Пожалуйста, проверьте свой почтовый ящик, включая папку «Спам»."

#: app/Services/Tickets/Importer/ZendeskTickets.php:503
msgid "Invalid Zendesk domain. Use a https:// URL pointing to your Zendesk instance."
msgstr "Неверный домен Zendesk. Используйте URL-адрес https://, указывающий на ваш экземпляр Zendesk."

#: app/Services/Tickets/Importer/ZendeskTickets.php:347
msgid "Zendesk API URL is not allowed."
msgstr "URL-адрес API Zendesk не разрешен."

#: app/Services/Tickets/Importer/FreshDeskTickets.php:336
msgid "Invalid Freshdesk domain. Use a https:// URL pointing to your Freshdesk portal."
msgstr "Неверный домен Freshdesk. Используйте URL-адрес https://, указывающий на ваш портал Freshdesk."

#: app/Services/Tickets/Importer/FreshDeskTickets.php:204
msgid "Freshdesk API URL is not allowed."
msgstr "URL-адрес API Freshdesk не разрешен."

#: app/Services/Tickets/Importer/Common.php:171
msgid "Could not save the downloaded attachment."
msgstr "Не удалось сохранить загруженное вложение."

#: app/Services/Tickets/Importer/Common.php:166
msgid "Attachment file type is not allowed."
msgstr "Тип файла вложения не разрешен."

#: app/Services/Tickets/Importer/Common.php:160
msgid "Could not write the downloaded attachment."
msgstr "Не удалось записать загруженное вложение."

#: app/Services/Tickets/Importer/Common.php:155
msgid "Attachment exceeds the maximum allowed download size."
msgstr "Вложение превышает максимально допустимый размер загрузки."

#: app/Services/Tickets/Importer/Common.php:151
msgid "Attachment download returned an empty response."
msgstr "Загрузка вложения вернула пустой ответ."

#: app/Services/Tickets/Importer/Common.php:146
msgid "Attachment download failed with HTTP status %d."
msgstr "Загрузка вложения завершилась ошибкой с HTTP-статусом %d."

#: app/Services/Tickets/Importer/Common.php:120
msgid "Resolved attachment path escapes the import directory."
msgstr "Разрешенный путь к вложению выходит за пределы каталога импорта."

#: app/Services/Tickets/Importer/Common.php:99
msgid "Could not resolve the attachment import directory."
msgstr "Не удалось разрешить каталог импорта вложений."

#: app/Services/Tickets/Importer/Common.php:94
msgid "Could not create the attachment import directory."
msgstr "Не удалось создать директорию для импорта вложений."

#: app/Services/Tickets/Importer/Common.php:88
msgid "Attachment URL is not allowed."
msgstr "URL вложения не разрешен."

#: app/Services/CustomerPortalService.php:729
msgid "Invalid conversation for feedback"
msgstr "Неверная переписка для отзыва"

#: app/Services/CustomerPortalService.php:719
msgid "Invalid feedback value provided"
msgstr "Предоставлено неверное значение отзыва"

#: app/Http/Policies/AgentPolicy.php:58
msgid "Only administrators can add, edit, or delete support staff."
msgstr "Только администраторы могут добавлять, редактировать или удалять сотрудников службы поддержки."

#. translators: %d is the maximum number of files allowed per ticket
#: app/Http/Controllers/UploaderController.php:158
msgid "You can upload a maximum of %d files."
msgstr "Вы можете загрузить максимум %d файлов."

#: app/Http/Controllers/UploaderController.php:112
msgid "Invalid file upload request."
msgstr "Неверный запрос на загрузку файла."

#: app/Http/Controllers/TicketController.php:1792
msgid "Customer already assigned to this ticket."
msgstr "Клиент уже назначен на этот тикет."

#: app/Http/Controllers/TicketController.php:1775
msgid "You do not have permission to change the ticket customer."
msgstr "У вас нет прав на изменение клиента в тикете."

#: app/Http/Controllers/TicketController.php:1562
msgid "This response type cannot be edited."
msgstr "Этот тип ответа нельзя редактировать."

#: app/Modules/MCP/Tools/TicketTools.php:723
msgid "The assigned agent is restricted from the selected mailbox. Reassign the ticket before moving it."
msgstr "Назначенный агент ограничен в доступе к выбранному почтовому ящику. Переназначьте тикет перед его перемещением."

#: app/Http/Controllers/TicketController.php:1046
#: app/Http/Controllers/TicketController.php:1315
msgid "Invalid product."
msgstr "Неверный продукт."

#: app/Http/Controllers/TicketController.php:1039
msgid "Invalid client priority."
msgstr "Неверный приоритет клиента."

#: app/Http/Controllers/TicketController.php:1033
#: app/Http/Controllers/TicketController.php:1301
msgid "Invalid ticket priority."
msgstr "Неверный приоритет тикета."

#: app/Http/Controllers/TicketController.php:1020
msgid "Invalid ticket status."
msgstr "Неверный статус тикета."

#: app/Http/Controllers/TicketController.php:1005
msgid "Ticket title cannot be empty."
msgstr "Заголовок тикета не может быть пустым."

#: app/Http/Controllers/TicketController.php:858
#: app/Http/Controllers/TicketController.php:1066
msgid "This ticket property cannot be updated."
msgstr "Это свойство тикета нельзя обновить."

#: app/Http/Controllers/CustomerController.php:304
msgid "Too many contact searches. Please try again in a few minutes."
msgstr "Слишком много поисковых запросов контактов. Пожалуйста, повторите попытку через несколько минут."

#: app/Http/Controllers/CustomerController.php:298
msgid "Please provide at least 3 characters to search"
msgstr "Пожалуйста, введите не менее 3 символов для поиска"

#: app/Http/Controllers/AuthController.php:491
msgid "Too many password reset requests. Please try again after 15 minutes."
msgstr "Слишком много запросов на сброс пароля. Пожалуйста, повторите попытку через 15 минут."

#: app/Http/Controllers/AuthController.php:293
#: app/Http/Controllers/AuthController.php:312
#: app/Http/Controllers/AuthController.php:351
msgid "Invalid username, email address or incorrect password."
msgstr "Неверное имя пользователя, адрес электронной почты или неверный пароль."

#: app/Http/Controllers/AuthController.php:121
msgid "Your verification code has expired. Please request a new one"
msgstr "Срок действия вашего кода подтверждения истек. Пожалуйста, запросите новый"

#: app/Http/Controllers/AuthController.php:114
#: app/Http/Controllers/AuthController.php:160
msgid "Your verification code has already been used. Please try again"
msgstr "Ваш код подтверждения уже был использован. Пожалуйста, попробуйте еще раз"

#: app/Hooks/Handlers/TwoFaHandler.php:167
msgid "Invalid verification code"
msgstr "Неверный код подтверждения"

#: app/Hooks/Handlers/TwoFaHandler.php:121
#: app/Hooks/Handlers/TwoFaHandler.php:144
msgid "Too many verification attempts. Please try again after 15 minutes."
msgstr "Слишком много попыток подтверждения. Пожалуйста, повторите попытку через 15 минут."

#: app/Hooks/Handlers/TwoFaHandler.php:29
msgid "Too many verification code requests. Please try again after 15 minutes."
msgstr "Слишком много запросов кода подтверждения. Пожалуйста, повторите попытку через 15 минут."

#: app/Hooks/Handlers/EmailVerificationHandler.php:79
#: app/Hooks/Handlers/TwoFaHandler.php:38
msgid "Unable to send verification code. Please try again later."
msgstr "Не удалось отправить код подтверждения. Пожалуйста, повторите попытку позже."

#: app/Hooks/Handlers/EmailVerificationHandler.php:43
msgid "Too many verification code requests. Please try again later."
msgstr "Слишком много запросов кода подтверждения. Пожалуйста, повторите попытку позже."

#. translators: %s is the number of MCP tools registered
#: app/Services/TranslationStrings.php:84
msgid "%s tools registered"
msgstr ""

#: app/Services/TranslationStrings.php:1438
msgid "WordPress username"
msgstr "Имя пользователя WordPress"

#: app/Services/TranslationStrings.php:791
msgid "When enabled, Fluent Support exposes its tools through the WordPress Abilities API so AI agents can read and update support tickets with your authorization."
msgstr "При включении Fluent Support предоставляет свои инструменты через WordPress Abilities API, чтобы ИИ-агенты могли читать и обновлять обращения в поддержку с вашего разрешения."

#: app/Services/TranslationStrings.php:1436
msgid "When enabled, AI will be available for response suggestions and ticket summaries."
msgstr "При включении ИИ будет доступен для предложений ответов и сводок по тикетам."

#: app/Services/TranslationStrings.php:1429
msgid "Web search enabled"
msgstr "Веб-поиск включен"

#: app/Services/TranslationStrings.php:1428
msgid "Web search disabled"
msgstr "Веб-поиск отключен"

#: app/Services/TranslationStrings.php:1427
msgid "Web Search"
msgstr "Веб-поиск"

#: app/Services/TranslationStrings.php:1409
msgid "Waiting Since"
msgstr "В ожидании с"

#: app/Services/TranslationStrings.php:1335
msgid "Tip: Fluent Support Pro can install it for you in one click."
msgstr "Совет: Fluent Support Pro может установить его для вас в один клик."

#: app/Services/TranslationStrings.php:1287
msgid "Ticket Created"
msgstr "Тикет создан"

#: app/Services/TranslationStrings.php:1251
msgid "Temperature"
msgstr "Температура"

#: app/Services/TranslationStrings.php:1248
msgid "Team API key from your FluentBot dashboard (Settings → API Keys). Required to connect."
msgstr "Командный API-ключ из панели FluentBot (Настройки → API Keys). Требуется для подключения."

#: app/Services/TranslationStrings.php:1162
msgid "Select the AI service you want to use."
msgstr "Выберите сервис ИИ, который вы хотите использовать."

#: app/Services/TranslationStrings.php:1083
#: app/Services/TranslationStrings.php:1620
msgid "Retry"
msgstr "Повторить"

#: app/Services/TranslationStrings.php:1005
msgid "Public Ticket ID"
msgstr "Публичный ID тикета"

#: app/Services/TranslationStrings.php:1003
msgid "Provider"
msgstr "Провайдер"

#: app/Services/TranslationStrings.php:972
msgid "Precise (0)"
msgstr "Точный (0)"

#: app/Services/TranslationStrings.php:935
msgid "Paste your FluentBot API key (fbt_...)"
msgstr "Вставьте ваш API-ключ FluentBot (fbt_...)"

#: app/Services/TranslationStrings.php:933
msgid "Past conversations"
msgstr "Предыдущие разговоры"

#: app/Services/TranslationStrings.php:860
msgid "No past conversations yet."
msgstr "Нет предыдущих разговоров."

#: app/Services/TranslationStrings.php:829
msgid "New conversation"
msgstr "Новый разговор"

#: app/Services/TranslationStrings.php:790
msgid "MCP (Model Context Protocol) lets compatible AI clients like Claude Desktop, OpenAI Codex, and Cursor read and write your support data with your authorization. Enable the toggle above to connect an AI client to Fluent Support."
msgstr "MCP (Model Context Protocol) позволяет совместимым AI-клиентам, таким как Claude Desktop, OpenAI Codex и Cursor, читать и записывать ваши данные поддержки с вашего разрешения. Включите переключатель выше, чтобы подключить AI-клиент к Fluent Support."

#: app/Services/TranslationStrings.php:764
msgid "Local / self-signed site (disable TLS verification)"
msgstr "Локальный / сайт с самоподписанным сертификатом (отключить проверку TLS)"

#: app/Services/TranslationStrings.php:759
msgid "Load More"
msgstr "Загрузить еще"

#: app/Services/TranslationStrings.php:705
msgid "Install FluentHub"
msgstr "Установить FluentHub"

#: app/Services/TranslationStrings.php:673
msgid "Higher = more varied answers. Saved in this browser."
msgstr "Больше = более разнообразные ответы. Сохранено в этом браузере."

#: app/Services/TranslationStrings.php:659
msgid "Grid View"
msgstr "Вид сеткой"

#: app/Services/TranslationStrings.php:643
msgid "Get FluentHub"
msgstr "Получить FluentHub"

#: app/Services/TranslationStrings.php:623
msgid "Fluent Support ships AI agent tools, but they only become available once FluentHub is installed and active."
msgstr "Fluent Support поставляется с инструментами для ИИ-агентов, но они становятся доступны только после установки и активации FluentHub."

#: app/Services/TranslationStrings.php:600
msgid "Failed to open that conversation."
msgstr "Не удалось открыть этот разговор."

#: app/Services/TranslationStrings.php:599
msgid "Failed to load past conversations."
msgstr "Не удалось загрузить предыдущие разговоры."

#: app/Services/TranslationStrings.php:596
msgid "Failed to generate response. Please try again."
msgstr "Не удалось сгенерировать ответ. Пожалуйста, попробуйте еще раз."

#: app/Services/TranslationStrings.php:574
msgid "Enter your API key. It will be stored securely."
msgstr "Введите ваш API-ключ. Он будет надежно сохранен."

#: app/Services/TranslationStrings.php:573
msgid "Enter your API key"
msgstr "Введите ваш API-ключ"

#: app/Services/TranslationStrings.php:571
msgid "Enter a new key to replace the saved one"
msgstr "Введите новый ключ, чтобы заменить сохраненный"

#: app/Services/TranslationStrings.php:567
msgid "Endpoint URL copied"
msgstr "URL конечной точки скопирован"

#: app/Services/TranslationStrings.php:566
msgid "Endpoint URL"
msgstr "URL конечной точки"

#: app/Services/TranslationStrings.php:556
msgid "Enable MCP for AI Agents"
msgstr "Включить MCP для AI-агентов"

#: app/Services/TranslationStrings.php:553
msgid "Enable AI"
msgstr "Включить ИИ"

#: app/Services/TranslationStrings.php:449
msgid "Creative (2)"
msgstr "Креативный (2)"

#: app/Services/TranslationStrings.php:444
msgid "Create an application password"
msgstr "Создать пароль приложения"

#: app/Services/TranslationStrings.php:441
msgid "Create a WordPress application password for your account, enter it below, then copy the snippet for your AI client."
msgstr "Создайте пароль приложения WordPress для своей учетной записи, введите его ниже, затем скопируйте фрагмент для вашего AI-клиента."

#: app/Services/TranslationStrings.php:425
msgid "Could not load MCP settings. The controls below are hidden until the server state is confirmed."
msgstr "Не удалось загрузить настройки MCP. Элементы управления ниже скрыты, пока не будет подтверждено состояние сервера."

#: app/Services/TranslationStrings.php:417
msgid "Copy snippet"
msgstr "Скопировать фрагмент"

#: app/Services/TranslationStrings.php:411
msgid "Conversation options"
msgstr "Параметры разговора"

#: app/Services/TranslationStrings.php:401
msgid "Connection snippet copied"
msgstr "Фрагмент подключения скопирован"

#: app/Services/TranslationStrings.php:395
msgid "Connect a client"
msgstr "Подключить клиент"

#: app/Services/TranslationStrings.php:351
msgid "Choose the AI model for text generation."
msgstr "Выберите модель ИИ для генерации текста."

#: app/Services/TranslationStrings.php:233
msgid "Application password"
msgstr "Пароль приложения"

#: app/Services/TranslationStrings.php:133
msgid "Adapter"
msgstr "Адаптер"

#: app/Services/TranslationStrings.php:124
msgid "Activate FluentHub"
msgstr "Активировать FluentHub"

#: app/Services/TranslationStrings.php:119
msgid "API key saved. Leave blank to keep it."
msgstr ""

#: app/Services/TranslationStrings.php:118
msgid "API key is required"
msgstr "Требуется API-ключ"

#: app/Services/TranslationStrings.php:111
msgid "AI Provider"
msgstr "Поставщик ИИ"

#: app/Services/TranslationStrings.php:107
msgid "A key is already saved. Enter a new one only to replace it."
msgstr "Ключ уже сохранён. Введите новый только для его замены."

#: app/Services/TranslationStrings.php:93
msgid "(Table columns)"
msgstr "(Столбцы таблицы)"

#: app/Services/Integrations/FluentBot/FluentBotHelper.php:424
msgid "FluentBot API key is not set. Add it in the FluentBot integration settings."
msgstr "API-ключ FluentBot не задан. Добавьте его в настройках интеграции FluentBot."

#: app/Services/Integrations/AI/BaseAIProvider.php:81
#: app/Services/Integrations/AI/Providers/AnthropicProvider.php:73
msgid "Unknown error occurred."
msgstr "Произошла неизвестная ошибка."

#: app/Services/Integrations/AI/AIProviderFactory.php:52
msgid "No AI provider configured."
msgstr "Поставщик ИИ не настроен."

#: app/Services/Integrations/AI/AIProviderFactory.php:46
msgid "AI features are disabled."
msgstr "Функции ИИ отключены."

#: app/Services/Integrations/AI/AIProviderFactory.php:30
msgid "Invalid AI provider."
msgstr "Недопустимый поставщик ИИ."

#: app/Services/Helper.php:1275 app/Services/TranslationStrings.php:768
msgid "MCP for AI Agents"
msgstr "MCP для AI-агентов"

#: app/Services/Helper.php:1271 app/Services/TranslationStrings.php:110
msgid "AI Model Setup"
msgstr "Настройка модели ИИ"

#: app/Services/Helper.php:1267
msgid "AI Integration"
msgstr "Интеграция ИИ"

#: app/Services/Helper.php:1180
msgid "Appointment and booking management plugin for WordPress"
msgstr "Плагин для WordPress для управления встречами и бронированиями"

#: app/Services/Helper.php:1177
msgid "FluentBooking"
msgstr "FluentBooking"

#: app/Services/EmailNotification/Settings.php:653
msgid "This email will be sent when an agent creates a ticket using the \"Agent Initiated\" option to proactively reach out to a customer — includes the agent's message content"
msgstr "Это письмо будет отправлено, когда агент создаёт тикет с помощью опции \"Agent Initiated\", чтобы проактивно связаться с клиентом — включает содержимое сообщения агента"

#: app/Services/EmailNotification/Settings.php:652
msgid "Agent Outreach Ticket (To Customer)"
msgstr "Тикет для обращения агента (к клиенту)"

#: app/Services/EmailNotification/Settings.php:645
msgid "This email will be sent when an agent logs a ticket on behalf of a customer (e.g. from a phone call or email received outside the system)"
msgstr "Это письмо будет отправлено, когда агент регистрирует тикет от имени клиента (например, после телефонного звонка или письма, полученного вне системы)"

#: app/Modules/MCP/Tools/TicketTools.php:964
msgid "Ticket merge failed or was only partially completed. Some tickets may be in an inconsistent state."
msgstr "Объединение тикетов не удалось или было выполнено только частично. Некоторые тикеты могут находиться в несогласованном состоянии."

#: app/Modules/MCP/Tools/TicketTools.php:933
msgid "Target ticket not found"
msgstr "Целевой тикет не найден"

#: app/Modules/MCP/Tools/TicketTools.php:926
msgid "target_ticket_id must not also appear in merge_ticket_ids"
msgstr "target_ticket_id не должен также присутствовать в merge_ticket_ids"

#: app/Modules/MCP/Tools/TicketTools.php:918
msgid "target_ticket_id and merge_ticket_ids are required"
msgstr "Требуются target_ticket_id и merge_ticket_ids"

#: app/Modules/MCP/Tools/TicketTools.php:911
msgid "Merge tickets requires Fluent Support Pro"
msgstr "Для объединения тикетов требуется Fluent Support Pro"

#: app/Modules/MCP/Tools/TicketTools.php:755
msgid "Invalid status '%s'"
msgstr "Недопустимый статус '%s'"

#: app/Modules/MCP/Tools/TicketTools.php:576
msgid "Ticket created unassigned. Your permission level does not include access to unassigned tickets, so follow-up actions (reply, close, update) will be denied until the ticket is assigned to you by a manager."
msgstr "Тикет создан без назначения. Ваш уровень доступа не включает доступ к тикетам без назначения, поэтому последующие действия (ответ, закрытие, обновление) будут запрещены, пока менеджер не назначит тикет вам."

#: app/Modules/MCP/Tools/TicketTools.php:533
#: app/Modules/MCP/Tools/TicketTools.php:694
#: app/Modules/MCP/Tools/TicketTools.php:1055
msgid "The specified mailbox does not exist"
msgstr "Указанный почтовый ящик не существует"

#: app/Modules/MCP/Tools/TicketTools.php:471
msgid "A valid customer_email is required"
msgstr "Требуется действительный customer_email"

#: app/Modules/MCP/Tools/TicketTools.php:259
msgid "Invalid date format for '%s'"
msgstr "Неверный формат даты для '%s'"

#: app/Modules/MCP/Tools/TicketTools.php:87
msgid "Found %d ticket"
msgid_plural "Found %d tickets"
msgstr[0] "Найден %d тикет"
msgstr[1] "Найдено %d тикета"
msgstr[2] "Найдено %d тикетов"

#: app/Modules/MCP/Tools/TicketTools.php:72
msgid "Invalid or expired cursor, or it was generated with a different sort_by/sort_type than this request"
msgstr "Неверный или просроченный курсор, либо он был сгенерирован с другими sort_by/sort_type, чем в этом запросе"

#: app/Modules/MCP/Tools/ResponseTools.php:684
msgid "Failed to create internal note"
msgstr "Не удалось создать внутреннюю заметку"

#: app/Modules/MCP/Tools/ResponseTools.php:451
#: app/Modules/MCP/Tools/ResponseTools.php:652
msgid "content is required"
msgstr "Требуется content"

#. translators: %d is the ticket ID
#: app/Modules/MCP/Tools/ResponseTools.php:242
msgid "Reply added to ticket #%d"
msgstr "Ответ добавлен к тикету #%d"

#. translators: %d is the ticket ID
#: app/Modules/MCP/Tools/ResponseTools.php:240
msgid "Reply sent and ticket #%d closed"
msgstr "Ответ отправлен, тикет #%d закрыт"

#: app/Modules/MCP/Tools/ResponseTools.php:217
msgid "Failed to create response"
msgstr "Не удалось создать ответ"

#: app/Modules/MCP/Tools/ResponseTools.php:95
msgid "content or saved_reply_id is required"
msgstr "Требуется content или saved_reply_id"

#: app/Modules/MCP/Tools/ResponseTools.php:84
msgid "Saved reply not found"
msgstr "Сохранённый ответ не найден"

#: app/Modules/MCP/Tools/TicketTools.php:522
#: app/Modules/MCP/Tools/TicketTools.php:737
msgid "The specified product does not exist"
msgstr "Указанный продукт не существует"

#: app/Modules/MCP/Tools/TicketTools.php:466
msgid "title and content are required"
msgstr "Требуются заголовок и содержимое"

#: app/Modules/MCP/Tools/ResponseTools.php:47
msgid "Found %d saved reply"
msgid_plural "Found %d saved replies"
msgstr[0] "Найден %d сохранённый ответ"
msgstr[1] "Найдено %d сохранённых ответа"
msgstr[2] "Найдено %d сохранённых ответов"

#: app/Modules/MCP/Tools/ManagementTools.php:1036
msgid "Found %d mention"
msgid_plural "Found %d mentions"
msgstr[0] "Найдено %d упоминание"
msgstr[1] "Найдено %d упоминания"
msgstr[2] "Найдено %d упоминаний"

#: app/Modules/MCP/Tools/ManagementTools.php:1014
msgid "%1$s mentioned you in \"%2$s\""
msgstr "%1$s упомянул(а) вас в \"%2$s\""

#: app/Modules/MCP/Tools/ManagementTools.php:987
msgid "Internal notifications are not enabled."
msgstr "Внутренние уведомления не включены."

#: app/Modules/MCP/Tools/ManagementTools.php:959
msgid "Internal notifications are not enabled. Enable them in Fluent Support Settings > Notifications."
msgstr "Внутренние уведомления не включены. Включите их в Fluent Support Settings > Notifications."

#: app/Modules/MCP/Tools/ManagementTools.php:828
msgid "tag_ids is required for the tag action"
msgstr ""

#: app/Modules/MCP/Tools/ManagementTools.php:811
msgid "action must be one of: %s"
msgstr "action должно быть одним из: %s"

#: app/Modules/MCP/Tools/ManagementTools.php:806
msgid "ticket_ids may not exceed %d items per request. Split into multiple calls."
msgstr "ticket_ids не может превышать %d элементов за один запрос. Разделите на несколько вызовов."

#: app/Modules/MCP/Tools/ManagementTools.php:802
msgid "ticket_ids and action are required"
msgstr "Требуются ticket_ids и action"

#: app/Modules/MCP/Tools/ManagementTools.php:488
msgid "add_tag_names may not exceed %d items per request. Split into multiple calls."
msgstr "add_tag_names не может превышать %d элементов за один запрос. Разделите на несколько вызовов."

#: app/Modules/MCP/Tools/ManagementTools.php:468
#: app/Modules/MCP/Tools/ResponseTools.php:74
#: app/Modules/MCP/Tools/ResponseTools.php:646
#: app/Modules/MCP/Tools/TicketTools.php:290
#: app/Modules/MCP/Tools/TicketTools.php:594
#: app/Modules/MCP/Tools/TicketTools.php:657
#: app/Modules/MCP/Tools/TicketTools.php:833
#: app/Modules/MCP/Tools/TicketTools.php:863
msgid "ticket_id is required"
msgstr "Требуется ticket_id"

#: app/Modules/MCP/Tools/TicketTools.php:1003
msgid "ticket_id and response_id are required"
msgstr ""

#. translators: %1$d is the number of tickets found, %2$s is the customer email
#. or name
#: app/Modules/MCP/Tools/CustomerTools.php:157
msgid "Found %1$d ticket for %2$s"
msgid_plural "Found %1$d tickets for %2$s"
msgstr[0] ""
msgstr[1] ""
msgstr[2] ""

#: app/Modules/MCP/Tools/CustomerTools.php:112
msgid "Customer not found. Provide customer_id, email, or name."
msgstr "Клиент не найден. Укажите customer_id, email или name."

#. translators: %d is the number of customers found
#: app/Modules/MCP/Tools/CustomerTools.php:86
msgid "Found %d customer"
msgid_plural "Found %d customers"
msgstr[0] "Найден %d клиент"
msgstr[1] "Найдено %d клиента"
msgstr[2] "Найдено %d клиентов"

#. translators: %1$d is the number of customers found, %2$s is the search term
#: app/Modules/MCP/Tools/CustomerTools.php:84
msgid "Found %1$d customer matching '%2$s'"
msgid_plural "Found %1$d customers matching '%2$s'"
msgstr[0] ""
msgstr[1] ""
msgstr[2] ""

#: app/Modules/MCP/Tools/CustomerTools.php:17
#: app/Modules/MCP/Tools/CustomerTools.php:193
#: app/Modules/MCP/Tools/ManagementTools.php:34
#: app/Modules/MCP/Tools/ManagementTools.php:463
#: app/Modules/MCP/Tools/ManagementTools.php:579
#: app/Modules/MCP/Tools/ManagementTools.php:795
#: app/Modules/MCP/Tools/ManagementTools.php:954
#: app/Modules/MCP/Tools/ResponseTools.php:25
#: app/Modules/MCP/Tools/ResponseTools.php:69
#: app/Modules/MCP/Tools/ResponseTools.php:586
#: app/Modules/MCP/Tools/ResponseTools.php:641
#: app/Modules/MCP/Tools/TicketTools.php:29
#: app/Modules/MCP/Tools/TicketTools.php:285
#: app/Modules/MCP/Tools/TicketTools.php:458
#: app/Modules/MCP/Tools/TicketTools.php:589
#: app/Modules/MCP/Tools/TicketTools.php:652
#: app/Modules/MCP/Tools/TicketTools.php:828
#: app/Modules/MCP/Tools/TicketTools.php:858
#: app/Modules/MCP/Tools/TicketTools.php:907
#: app/Modules/MCP/Tools/TicketTools.php:993
msgid "No agent found for current user"
msgstr "Для текущего пользователя не найден агент"

#: app/Modules/MCP/Support/TicketAccessGuard.php:74
msgid "That agent is restricted from this ticket's mailbox"
msgstr "Этот агент ограничен доступом к почтовому ящику этого тикета"

#: app/Http/Controllers/MailBoxController.php:127
#: app/Modules/MCP/Support/TicketAccessGuard.php:52
msgid "You do not have access to the specified mailbox"
msgstr "У вас нет доступа к указанному почтовому ящику"

#: app/Modules/MCP/Support/TicketAccessGuard.php:33
#: app/Modules/MCP/Support/TicketAccessGuard.php:38
msgid "You do not have access to this ticket"
msgstr "У вас нет доступа к этому тикету"

#: app/Modules/MCP/Support/PermissionGate.php:44
msgid "Your account does not have Fluent Support access."
msgstr "У вашей учётной записи нет доступа к Fluent Support."

#: app/Modules/MCP/Support/PermissionGate.php:36
msgid "Authentication required to access the Fluent Support MCP server."
msgstr "Для доступа к серверу Fluent Support MCP требуется аутентификация."

#: app/Modules/MCP/Support/PermissionGate.php:27
msgid "Fluent Support MCP is disabled. Enable it in Settings → MCP."
msgstr "Fluent Support MCP отключён. Включите его в Settings → MCP."

#: app/Modules/MCP/MCPInit.php:265
msgid "Fluent Support MCP is enabled but no MCP adapter was found. Install FluentHub (recommended) or the MCP Adapter plugin on WordPress 6.9+."
msgstr "Fluent Support MCP включён, но адаптер MCP не найден. Установите FluentHub (рекомендуется) или плагин MCP Adapter на WordPress 6.9+."

#: app/Modules/MCP/MCPInit.php:107
msgid "Fluent Support MCP Server"
msgstr "Сервер Fluent Support MCP"

#: app/Modules/MCP/MCPInit.php:56
msgid "Helpdesk ticket management abilities for Fluent Support."
msgstr "Возможности управления тикетами службы поддержки для Fluent Support."

#: app/Modules/MCP/Helpers/MCPHelper.php:703
msgid "The specified agent does not exist"
msgstr "Указанный агент не существует"

#: app/Modules/MCP/Helpers/MCPHelper.php:698
msgid "%s must be a positive integer"
msgstr "%s должно быть положительным целым числом"

#: app/Modules/MCP/AbilitiesRegistrar.php:530
msgid "An unexpected error occurred. Please try again or contact support."
msgstr "Произошла непредвиденная ошибка. Повторите попытку или обратитесь в службу поддержки."

#: app/Modules/MCP/AbilitiesRegistrar.php:431
msgid "Bulk Ticket Action"
msgstr "Массовое действие с тикетами"

#: app/Modules/MCP/AbilitiesRegistrar.php:415
msgid "Get Agent Mentions"
msgstr "Получить упоминания агента"

#: app/Modules/MCP/AbilitiesRegistrar.php:376
msgid "Search Customers"
msgstr "Поиск клиентов"

#: app/Modules/MCP/AbilitiesRegistrar.php:362
msgid "Get Support Insights"
msgstr "Получить сведения о поддержке"

#: app/Modules/MCP/AbilitiesRegistrar.php:348
msgid "List Saved Replies"
msgstr "Список сохранённых ответов"

#: app/Modules/MCP/AbilitiesRegistrar.php:337
msgid "Get Support Context"
msgstr "Получить контекст поддержки"

#: app/Modules/MCP/AbilitiesRegistrar.php:319
msgid "Get Customer Tickets"
msgstr "Получить тикеты клиента"

#: app/Modules/MCP/AbilitiesRegistrar.php:302
msgid "Add or Remove Ticket Tags"
msgstr "Добавить или удалить теги тикета"

#: app/Modules/MCP/AbilitiesRegistrar.php:185
msgid "Get Ticket Activity Log"
msgstr "Получить журнал активности тикета"

#: app/Modules/MCP/AbilitiesRegistrar.php:151
msgid "Update Ticket Properties"
msgstr "Обновить свойства тикета"

#: app/Modules/MCP/AbilitiesRegistrar.php:111
msgid "Reply to Ticket"
msgstr "Ответить на тикет"

#: app/Modules/MCP/AbilitiesRegistrar.php:67
msgid "Get Ticket Details"
msgstr "Получить сведения о тикете"

#: app/Modules/MCP/AbilitiesRegistrar.php:34
msgid "List Support Tickets"
msgstr "Список тикетов поддержки"

#. translators: 1: previous status, 2: new status
#: app/Http/Controllers/TicketController.php:877
msgid "Ticket status changed from %1$s to %2$s"
msgstr "Статус тикета изменён с %1$s на %2$s"

#: app/Http/Controllers/SettingsController.php:372
msgid "Invalid AI provider selected."
msgstr "Выбран неверный провайдер ИИ."

#: app/Http/Controllers/McpSettingsController.php:232
msgid "Run this in your terminal where Claude Code is installed, replacing the placeholder with base64 of \"username:application-password\"."
msgstr "Запустите это в вашем терминале, где установлен Claude Code, заменив заглушку на base64 от \"username:application-password\"."

#: app/Http/Controllers/McpSettingsController.php:221
msgid "Any MCP client that speaks Streamable HTTP can connect using this URL and a Basic auth header."
msgstr "Любой MCP-клиент, поддерживающий Streamable HTTP, может подключиться, используя этот URL и заголовок Basic auth."

#: app/Http/Controllers/McpSettingsController.php:207
msgid "In Codex, add a custom MCP server with Streamable HTTP transport and the Authorization header above."
msgstr "В Codex добавьте пользовательский MCP-сервер с транспортом Streamable HTTP и заголовком Authorization выше."

#: app/Http/Controllers/McpSettingsController.php:196
msgid "Add to Cursor's mcp.json, replacing the placeholder with base64 of \"username:application-password\"."
msgstr "Добавьте это в mcp.json Cursor, заменив заглушку на base64 от \"username:application-password\"."

#: app/Http/Controllers/McpSettingsController.php:181
msgid "Add this to your Claude Desktop config (Settings → Developer → Edit Config), fill in your username + application password, then restart Claude Desktop."
msgstr "Добавьте это в конфигурацию Claude Desktop (Settings → Developer → Edit Config), укажите ваше имя пользователя и пароль приложения, затем перезапустите Claude Desktop."

#: app/Http/Controllers/McpSettingsController.php:168
msgid "Local dev mode is on, so NODE_TLS_REJECT_UNAUTHORIZED is included — the npx proxy needs it to talk to self-signed SSL."
msgstr "Включён локальный режим разработки, поэтому добавлен NODE_TLS_REJECT_UNAUTHORIZED — прокси npx нужен ему для работы с самоподписанным SSL."

#: app/Http/Controllers/McpSettingsController.php:122
msgid "FluentHub was installed. Please reload this page to finish connecting the MCP endpoint."
msgstr "FluentHub установлен. Пожалуйста, перезагрузите эту страницу, чтобы завершить подключение MCP-эндпоинта."

#: app/Http/Controllers/McpSettingsController.php:119
msgid "FluentHub installed and activated. The MCP endpoint is ready."
msgstr "FluentHub установлен и активирован. MCP-эндпоинт готов."

#: app/Http/Controllers/McpSettingsController.php:87
msgid "Automatic install needs a Fluent Pro plugin active. Install FluentHub manually, then reload this page to connect Fluent Support with AI agents."
msgstr "Для автоматической установки нужен активный плагин Fluent Pro. Установите FluentHub вручную, затем перезагрузите эту страницу, чтобы подключить Fluent Support к ИИ-агентам."

#: app/Http/Controllers/McpSettingsController.php:80
msgid "Sorry, you do not have permission to install plugins."
msgstr "Извините, у вас нет разрешения на установку плагинов."

#: app/Http/Controllers/McpSettingsController.php:68
msgid "MCP disabled. The endpoint will reject requests until re-enabled."
msgstr "MCP отключён. Эндпоинт будет отклонять запросы, пока его не включат снова."

#: app/Http/Controllers/McpSettingsController.php:67
msgid "MCP enabled. AI agents with a valid application password can now reach the Fluent Support tools."
msgstr "MCP включён. ИИ-агенты с действительным паролем приложения теперь могут обращаться к инструментам Fluent Support."

#: app/Http/Controllers/McpSettingsController.php:50
msgid "Sorry, you do not have permission to change the MCP setting."
msgstr "Извините, у вас нет разрешения изменять настройку MCP."

#: app/Http/Controllers/FluentBotController.php:485
msgid "Conversation not found for this ticket."
msgstr "Для этого обращения не найдена беседа."

#. translators: %1$s is the number of selected replies, %2$s the total number
#. of replies on the ticket
#: app/Services/TranslationStrings.php:20
msgid "%1$s of %2$s ticket replies sent as context"
msgstr ""

#: app/Services/TranslationStrings.php:1458
msgid "You can select up to 7 dates."
msgstr "Вы можете выбрать до 7 дат."

#: app/Services/TranslationStrings.php:1404
msgid "View upcoming bookings in FluentBooking"
msgstr "Просмотреть предстоящие бронирования в FluentBooking"

#: app/Services/TranslationStrings.php:1403
msgid "View completed bookings in FluentBooking"
msgstr "Просмотреть завершенные бронирования в FluentBooking"

#: app/Services/TranslationStrings.php:1363
msgid "Unread only"
msgstr "Только непрочитанные"

#: app/Services/TranslationStrings.php:1362
msgid "Unread Notifications"
msgstr "Непрочитанные уведомления"

#: app/Services/TranslationStrings.php:1315
msgid "Ticket content included"
msgstr "Содержимое тикета включено"

#: app/Services/TranslationStrings.php:1314
msgid "Ticket content excluded"
msgstr "Содержимое тикета исключено"

#: app/Services/TranslationStrings.php:1278
msgid "This will remove all custom prompt options and restore the original defaults. This action cannot be undone."
msgstr "Это удалит все настраиваемые параметры запроса и восстановит исходные значения по умолчанию. Это действие нельзя отменить."

#: app/Services/TranslationStrings.php:1277
msgid "This week"
msgstr "На этой неделе"

#: app/Services/TranslationStrings.php:628
msgid "Switching products changes the knowledge base used for responses. What would you like to do with the current conversation?"
msgstr "При смене продукта изменяется база знаний, используемая для ответов. Что вы хотите сделать с текущим разговором?"

#: app/Services/TranslationStrings.php:1239
msgid "Switch Knowledge Base"
msgstr "Сменить базу знаний"

#: app/Services/TranslationStrings.php:1226
msgid "Submit"
msgstr "Отправить"

#: app/Services/TranslationStrings.php:1214
msgid "Start Fresh"
msgstr "Начать заново"

#: app/Services/TranslationStrings.php:1210
msgid "Specific Dates"
msgstr "Определенные даты"

#: app/Services/TranslationStrings.php:1171
msgid "Send message"
msgstr "Отправить сообщение"

#: app/Services/TranslationStrings.php:1165
msgid "Select up to 7 dates to preview availability."
msgstr "Выберите до 7 дат, чтобы просмотреть доступность."

#: app/Services/TranslationStrings.php:1164
msgid "Select up to 7 dates"
msgstr "Выберите до 7 дат"

#: app/Services/TranslationStrings.php:1156
msgid "Select all"
msgstr "Выбрать все"

#: app/Services/TranslationStrings.php:1142
msgid "Select Meeting Type"
msgstr "Выберите тип встречи"

#: app/Services/TranslationStrings.php:1118
msgid "Search responses..."
msgstr "Поиск ответов..."

#: app/Services/TranslationStrings.php:1099
msgid "Save Prompt Options"
msgstr "Сохранить параметры запроса"

#: app/Services/TranslationStrings.php:1070
msgid "Reset to defaults"
msgstr "Сбросить настройки по умолчанию"

#: app/Services/TranslationStrings.php:1069
msgid "Reset to Defaults"
msgstr "Сбросить настройки по умолчанию"

#: app/Services/TranslationStrings.php:1060
msgid "Reply and Close Ticket"
msgstr "Ответить и закрыть тикет"

#: app/Services/TranslationStrings.php:1045
msgid "Remove prompt option"
msgstr "Удалить параметр запроса"

#: app/Services/TranslationStrings.php:1002
msgid "Prompt description (sent to AI)"
msgstr "Описание запроса (отправляется ИИ)"

#: app/Services/TranslationStrings.php:1001
msgid "Prompt Options"
msgstr "Параметры запроса"

#: app/Services/TranslationStrings.php:976
msgid "Preview help"
msgstr "Предпросмотр справки"

#: app/Services/TranslationStrings.php:939
msgid "Pick a configured product from the dropdown to start chatting"
msgstr "Выберите настроенный продукт из выпадающего списка, чтобы начать чат"

#: app/Services/TranslationStrings.php:938
msgid "Pick a configured product from the dropdown before sending."
msgstr "Выберите настроенный продукт из выпадающего списка перед отправкой."

#: app/Services/TranslationStrings.php:932
msgid "Past Meetings"
msgstr "Прошедшие встречи"

#: app/Services/TranslationStrings.php:920
msgid "Optional: tell us what was wrong..."
msgstr "Необязательно: расскажите, что было не так..."

#: app/Services/TranslationStrings.php:917
msgid "Open the reply editor first to insert FluentBot content."
msgstr "Сначала откройте редактор ответа, чтобы вставить содержимое FluentBot."

#: app/Services/TranslationStrings.php:916
msgid "Open exact booking in FluentBooking"
msgstr "Открыть точное бронирование в FluentBooking"

#: app/Services/TranslationStrings.php:912
msgid "Open FluentBot settings"
msgstr "Открыть настройки FluentBot"

#: app/Services/TranslationStrings.php:911
msgid "Open FluentBooking"
msgstr "Открыть FluentBooking"

#: app/Services/TranslationStrings.php:909
msgid "Only FluentBooking available dates can be selected"
msgstr "Можно выбрать только доступные даты FluentBooking"

#: app/Services/TranslationStrings.php:902
msgid "Offer Availability"
msgstr "Предложить доступность"

#: app/Services/TranslationStrings.php:897
msgid "Notifications"
msgstr "Уведомления"

#: app/Services/TranslationStrings.php:896
msgid "Notification Settings"
msgstr "Настройки уведомлений"

#: app/Services/TranslationStrings.php:886
msgid "Not helpful"
msgstr "Не помогло"

#: app/Services/TranslationStrings.php:874
msgid "None"
msgstr "Нет"

#: app/Services/TranslationStrings.php:872
msgid "No unread notifications found"
msgstr "Непрочитанные уведомления не найдены"

#: app/Services/TranslationStrings.php:868
msgid "No ticket replies sent as context"
msgstr "Нет ответов на тикет, отправленных как контекст"

#: app/Services/TranslationStrings.php:864
msgid "No public FluentBooking event types found. Please enable calendar sharing or publish an event type."
msgstr "Не найдено ни одного публичного типа событий FluentBooking. Включите общий доступ к календарю или опубликуйте тип события."

#: app/Services/TranslationStrings.php:861
msgid "No prior replies on this ticket yet, so there is nothing to pick as context"
msgstr ""

#: app/Services/TranslationStrings.php:857
msgid "No bot for this product"
msgstr "Для этого продукта нет бота"

#: app/Services/TranslationStrings.php:856
msgid "No available times found for this range."
msgstr "Для этого диапазона не найдено доступных временных слотов."

#: app/Services/TranslationStrings.php:855
msgid "No available times found for the selected dates."
msgstr "Для выбранных дат не найдено доступных временных слотов."

#: app/Services/TranslationStrings.php:842
msgid "No FluentBot configured"
msgstr "FluentBot не настроен"

#: app/Services/TranslationStrings.php:837
msgid "Next week"
msgstr "Следующая неделя"

#: app/Services/TranslationStrings.php:835
msgid "Next Meeting"
msgstr "Следующая встреча"

#: app/Services/TranslationStrings.php:834
msgid "Next 3 days"
msgstr "Следующие 3 дня"

#: app/Services/TranslationStrings.php:833
msgid "Next 14 days"
msgstr "Следующие 14 дней"

#: app/Services/TranslationStrings.php:798
msgid "Message"
msgstr "Сообщение"

#: app/Services/TranslationStrings.php:793
msgid "Meeting Type"
msgstr "Тип встречи"

#: app/Services/TranslationStrings.php:782
msgid "Mark read"
msgstr "Отметить как прочитанное"

#: app/Services/TranslationStrings.php:781
msgid "Mark all as read"
msgstr "Отметить все как прочитанные"

#: app/Services/TranslationStrings.php:763
msgid "Loading..."
msgstr "Загрузка..."

#: app/Services/TranslationStrings.php:761
msgid "Loading available dates..."
msgstr "Загрузка доступных дат..."

#: app/Services/TranslationStrings.php:760
msgid "Load older messages"
msgstr "Загрузить более старые сообщения"

#: app/Services/TranslationStrings.php:757
msgid "Limit reached"
msgstr "Лимит достигнут"

#: app/Services/TranslationStrings.php:719
msgid "Keep Messages"
msgstr "Сохранить сообщения"

#: app/Services/TranslationStrings.php:718
msgid "Join Meeting"
msgstr "Присоединиться к встрече"

#: app/Services/TranslationStrings.php:709
msgid "Internal Notifications"
msgstr "Внутренние уведомления"

#: app/Services/TranslationStrings.php:708
msgid "Internal Note"
msgstr "Внутренняя заметка"

#: app/Services/TranslationStrings.php:703
msgid "Insert with Times"
msgstr "Вставить со временем"

#: app/Services/TranslationStrings.php:702
msgid "Insert to editor"
msgstr "Вставить в редактор"

#: app/Services/TranslationStrings.php:700
msgid "Insert Booking Link"
msgstr "Вставить ссылку на бронирование"

#: app/Services/TranslationStrings.php:699
msgid "Insert"
msgstr "Вставить"

#: app/Services/TranslationStrings.php:669
msgid "Helpful"
msgstr "Полезно"

#: app/Services/TranslationStrings.php:626
msgid "FluentBot assistant panel"
msgstr "Панель помощника FluentBot"

#: app/Services/TranslationStrings.php:603
msgid "Failed to save feedback. Please try again."
msgstr "Не удалось сохранить отзыв. Пожалуйста, попробуйте снова."

#: app/Services/TranslationStrings.php:602
msgid "Failed to save chat session. Your messages may not persist on reload."
msgstr "Не удалось сохранить сеанс чата. Ваши сообщения могут не сохраниться после перезагрузки."

#: app/Services/TranslationStrings.php:601
msgid "Failed to remove feedback. Please try again."
msgstr "Не удалось удалить отзыв. Пожалуйста, попробуйте снова."

#: app/Services/TranslationStrings.php:598
msgid "Failed to load older messages. Please try again."
msgstr "Не удалось загрузить более старые сообщения. Пожалуйста, попробуйте снова."

#: app/Services/TranslationStrings.php:597
msgid "Failed to load chat history. Please try again."
msgstr "Не удалось загрузить историю чата. Пожалуйста, попробуйте снова."

#: app/Services/TranslationStrings.php:594
msgid "Failed to copy link"
msgstr "Не удалось скопировать ссылку"

#: app/Services/TranslationStrings.php:558
msgid "Enable general bot"
msgstr "Включить общий бот"

#: app/Services/TranslationStrings.php:557
msgid "Enable Mention Notification"
msgstr "Включить уведомления об упоминаниях"

#: app/Services/TranslationStrings.php:525
msgid "Done"
msgstr "Готово"

#: app/Services/TranslationStrings.php:522
msgid "Displayed time zone"
msgstr "Отображаемый часовой пояс"

#: app/Services/TranslationStrings.php:505
msgid "Delete row"
msgstr "Удалить строку"

#: app/Services/TranslationStrings.php:478
msgid "Customize the quick prompt options shown in the FluentBot chat panel"
msgstr "Настройте параметры быстрых подсказок, отображаемые в панели чата FluentBot"

#: app/Services/TranslationStrings.php:424
msgid "Could not load FluentBooking meetings."
msgstr "Не удалось загрузить встречи FluentBooking."

#: app/Services/TranslationStrings.php:422
msgid "Could not copy to clipboard"
msgstr "Не удалось скопировать в буфер обмена"

#: app/Services/TranslationStrings.php:420
msgid "Copy to Clipboard"
msgstr "Скопировать в буфер обмена"

#: app/Services/TranslationStrings.php:387
msgid "Configure a bot in FluentBot settings to start chatting"
msgstr "Настройте бота в параметрах FluentBot, чтобы начать чат"

#: app/Services/TranslationStrings.php:371
msgid "Close panel"
msgstr "Закрыть панель"

#: app/Services/TranslationStrings.php:352
msgid "Clear"
msgstr "Очистить"

#: app/Services/TranslationStrings.php:341
msgid "Choose a meeting type, review available times, then insert selected booking links into your reply."
msgstr "Выберите тип встречи, проверьте доступное время, затем вставьте выбранные ссылки на бронирование в ваш ответ."

#: app/Services/TranslationStrings.php:334
msgid "Cancel Reply"
msgstr "Отменить ответ"

#: app/Services/TranslationStrings.php:333
msgid "Cancel Notes"
msgstr "Отменить заметки"

#: app/Services/TranslationStrings.php:331
msgid "Call a Meeting"
msgstr "Назначить встречу"

#: app/Services/TranslationStrings.php:312
msgid "Bot ID is required"
msgstr "Требуется ID бота"

#: app/Services/TranslationStrings.php:310
msgid "Bot Configuration"
msgstr "Конфигурация бота"

#: app/Services/TranslationStrings.php:624
msgid "Available times are based on a sample of this event type's upcoming availability. You can adjust the times offered below."
msgstr ""

#: app/Services/TranslationStrings.php:296
msgid "Available times"
msgstr "Доступное время"

#: app/Services/TranslationStrings.php:220
msgid "All ticket replies sent as context"
msgstr "Все ответы на тикеты отправляются как контекст"

#: app/Services/TranslationStrings.php:199
msgid "Agents will receive notifications when they are mentioned in replies or internal notes. This cannot be disabled from these settings."
msgstr "Агенты будут получать уведомления, когда их упоминают в ответах или внутренних заметках. Это нельзя отключить в этих настройках."

#: app/Services/TranslationStrings.php:166
msgid "Add to FluentBot"
msgstr "Добавить в FluentBot"

#: app/Services/TranslationStrings.php:162
msgid "Add a message to include with the booking link (optional)"
msgstr "Добавьте сообщение, которое будет включено вместе со ссылкой на бронирование (необязательно)"

#: app/Services/TranslationStrings.php:161
msgid "Add a general bot or a product-specific bot in FluentBot settings before chatting."
msgstr "Перед началом чата добавьте в настройках FluentBot общего бота или бота для конкретного продукта."

#: app/Services/TranslationStrings.php:160
msgid "Add a bot in FluentBot settings before chatting."
msgstr "Перед началом чата добавьте бота в настройках FluentBot."

#: app/Services/TranslationStrings.php:95
msgid "+ Add Prompt Option"
msgstr "+ Добавить вариант подсказки"

#: app/Services/Notifications/NotificationSettings.php:121
msgid "By default, agents are not notified for their own actions. Enable this only if agents should receive notifications when they are already the normal recipient for an action they performed themselves."
msgstr "По умолчанию агенты не получают уведомления о собственных действиях. Включайте это только если агенты должны получать уведомления, когда они уже являются обычным получателем действия, которое они совершили сами."

#: app/Services/Notifications/NotificationSettings.php:120
msgid "Allow Self Notifications"
msgstr "Разрешить уведомления о собственных действиях"

#: app/Services/Notifications/NotificationSettings.php:109
msgid "Notify Assigned Agent When Another Agent Replies"
msgstr "Уведомлять назначенного агента, когда отвечает другой агент"

#: app/Services/Notifications/NotificationSettings.php:98
msgid "Enable Ticket Status Notifications"
msgstr "Включить уведомления о статусе тикета"

#: app/Services/Notifications/NotificationSettings.php:87
msgid "Enable Workflow Notifications"
msgstr "Включить уведомления о рабочих процессах"

#: app/Services/Notifications/NotificationSettings.php:76
msgid "Enable Customer Reply Notifications"
msgstr "Включить уведомления об ответах клиентов"

#: app/Services/Notifications/NotificationSettings.php:65
msgid "Enable Assignment Notifications"
msgstr "Включить уведомления о назначении"

#: app/Modules/MCP/Tools/ManagementTools.php:1010
#: app/Services/Notifications/NotificationFormatter.php:209
msgid "Someone"
msgstr "Кто-то"

#: app/Services/Notifications/NotificationFormatter.php:184
msgid "%1$s updated a ticket"
msgstr "%1$s обновил тикет"

#: app/Services/Notifications/NotificationFormatter.php:183
msgid "%1$s updated a ticket in %2$s"
msgstr "%1$s обновил тикет в %2$s"

#: app/Services/Notifications/NotificationFormatter.php:179
msgid "%1$s triggered automation"
msgstr "%1$s запустил автоматизацию"

#: app/Services/Notifications/NotificationFormatter.php:178
msgid "%1$s triggered automation in %2$s"
msgstr "%1$s запустил автоматизацию в %2$s"

#: app/Services/Notifications/NotificationFormatter.php:174
msgid "%1$s reopened a ticket"
msgstr "%1$s снова открыл тикет"

#: app/Services/Notifications/NotificationFormatter.php:173
msgid "%1$s reopened a ticket in %2$s"
msgstr "%1$s снова открыл тикет в %2$s"

#: app/Services/Notifications/NotificationFormatter.php:169
msgid "%1$s closed a ticket"
msgstr "%1$s закрыл тикет"

#: app/Services/Notifications/NotificationFormatter.php:168
msgid "%1$s closed a ticket in %2$s"
msgstr "%1$s закрыл тикет в %2$s"

#: app/Services/Notifications/NotificationFormatter.php:159
msgid "%1$s reassigned a ticket"
msgstr "%1$s переназначил тикет"

#: app/Services/Notifications/NotificationFormatter.php:158
msgid "%1$s reassigned a ticket in %2$s"
msgstr "%1$s переназначил тикет в %2$s"

#: app/Services/Notifications/NotificationFormatter.php:154
msgid "%1$s assigned a ticket"
msgstr "%1$s назначил тикет"

#: app/Services/Notifications/NotificationFormatter.php:153
msgid "%1$s assigned a ticket in %2$s"
msgstr "%1$s назначил тикет в %2$s"

#: app/Services/Notifications/NotificationFormatter.php:149
#: app/Services/Notifications/NotificationFormatter.php:164
msgid "%1$s replied to a ticket"
msgstr "%1$s ответил на тикет"

#: app/Services/Notifications/NotificationFormatter.php:148
#: app/Services/Notifications/NotificationFormatter.php:163
msgid "%1$s replied to a ticket in %2$s"
msgstr "%1$s ответил на тикет в %2$s"

#: app/Modules/MCP/Tools/ManagementTools.php:1015
#: app/Services/Notifications/NotificationFormatter.php:144
msgid "%1$s mentioned you"
msgstr "%1$s упомянул вас"

#: app/Services/Notifications/NotificationFormatter.php:143
msgid "%1$s mentioned you in %2$s"
msgstr "%1$s упомянул вас в %2$s"

#: app/Services/Notifications/NotificationEventMap.php:93
msgid "updated a ticket"
msgstr "обновил тикет"

#: app/Services/Notifications/NotificationEventMap.php:82
msgid "triggered automation"
msgstr "запустил автоматизацию"

#: app/Services/Notifications/NotificationEventMap.php:78
msgid "reopened a ticket"
msgstr "снова открыл тикет"

#: app/Services/Notifications/NotificationEventMap.php:74
msgid "closed a ticket"
msgstr "закрыл тикет"

#: app/Services/Notifications/NotificationEventMap.php:66
msgid "reassigned a ticket"
msgstr "переназначил тикет"

#: app/Services/Notifications/NotificationEventMap.php:62
msgid "assigned a ticket"
msgstr "назначил тикет"

#: app/Services/Notifications/NotificationEventMap.php:58
#: app/Services/Notifications/NotificationEventMap.php:70
msgid "replied to a ticket"
msgstr "ответил на тикет"

#: app/Services/Notifications/NotificationEventMap.php:54
msgid "mentioned you"
msgstr "упомянул вас"

#: app/Services/Notifications/NotificationCategory.php:37
msgid "Automation Triggers"
msgstr "Триггеры автоматизации"

#: app/Services/Notifications/NotificationCategory.php:29
msgid "Mentions"
msgstr "Упоминания"

#: app/Services/Integrations/FluentCommunity/PortalRenderer.php:89
msgid "Loading Support Portal. Please wait..."
msgstr "Загрузка портала поддержки. Пожалуйста, подождите..."

#: app/Services/Integrations/FluentBot/FluentBotHelper.php:407
msgid "General bot is disabled and no product-specific bot is configured for this product."
msgstr "Общий бот отключен, и для этого продукта не настроен бот для конкретного продукта."

#: app/Services/Integrations/FluentBot/FluentBotHelper.php:361
msgid "Failed to delete feedback."
msgstr "Не удалось удалить отзыв."

#: app/Services/Integrations/FluentBot/FluentBotHelper.php:323
msgid "Failed to save feedback."
msgstr "Не удалось сохранить отзыв."

#: app/Services/Integrations/FluentBot/FluentBotHelper.php:260
msgid "Failed to fetch chat messages."
msgstr "Не удалось получить сообщения чата."

#: app/Services/Integrations/FluentBooking/FluentBookingService.php:274
msgid "View booking"
msgstr "Просмотреть бронирование"

#: app/Services/Integrations/FluentBooking/FluentBookingService.php:264
msgid "Meeting scheduled via FluentBooking"
msgstr "Встреча запланирована через FluentBooking"

#: app/Services/Integrations/FluentBooking/FluentBookingService.php:260
#: app/Services/TranslationStrings.php:792
msgid "Meeting"
msgstr "Встреча"

#: app/Services/Integrations/FluentBooking/FluentBookingService.php:235
msgid "No FluentBooking meetings found for this customer."
msgstr "Для этого клиента не найдено встреч FluentBooking."

#: app/Services/Integrations/FluentBooking/FluentBookingService.php:233
msgid "No meeting booked yet from these links."
msgstr "Пока по этим ссылкам встреча не забронирована."

#: app/Services/Integrations/FluentBooking/FluentBookingService.php:196
msgid "FluentBooking is not installed or the ticket customer has no email address."
msgstr "FluentBooking не установлен, или у клиента тикета нет адреса электронной почты."

#: app/Services/Integrations/FluentBooking/FluentBookingService.php:99
#: app/Services/Integrations/FluentBooking/FluentBookingService.php:151
msgid "Selected FluentBooking event type is not available."
msgstr "Выбранный тип события FluentBooking недоступен."

#: app/Services/Integrations/FluentBooking/FluentBookingService.php:39
#: app/Services/Integrations/FluentBooking/FluentBookingService.php:93
#: app/Services/Integrations/FluentBooking/FluentBookingService.php:145
msgid "FluentBooking is not installed or active."
msgstr "FluentBooking не установлен или неактивен."

#. translators: %d is meeting duration in minutes.
#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:561
msgid "%d min"
msgstr "%d мин"

#. translators: %1$s is date, %2$s is start time, %3$s is end time, %4$s is
#. timezone.
#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:447
msgid "%1$s at %2$s - %3$s (%4$s)"
msgstr "%1$s в %2$s - %3$s (%4$s)"

#. translators: followed by the booking URL.
#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:376
#: app/Services/Integrations/FluentBooking/FluentBookingService.php:121
msgid "See all available times"
msgstr "Посмотреть все доступные временные слоты"

#: app/Services/Integrations/FluentBooking/BookingAvailabilityHelper.php:316
msgid "Time zone:"
msgstr "Часовой пояс:"

#: app/Services/EmailNotification/Settings.php:501
msgid "Copy this URL and add it to your FluentCommunity menu."
msgstr "Скопируйте этот URL и добавьте его в меню FluentCommunity."

#: app/Services/EmailNotification/Settings.php:499
#: app/Services/TranslationStrings.php:415
msgid "Copy"
msgstr "Копировать"

#: app/Services/EmailNotification/Settings.php:496
msgid "FluentCommunity Portal URL"
msgstr "URL портала FluentCommunity"

#: app/Services/EmailNotification/Settings.php:480
msgid "FluentCommunity Portal"
msgstr "Портал FluentCommunity"

#: app/Services/EmailNotification/Settings.php:473
msgid "WooCommerce Account Navigation"
msgstr "Навигация аккаунта WooCommerce"

#: app/Services/EmailNotification/Settings.php:466
msgid "FluentCart Account Navigation"
msgstr "Навигация аккаунта FluentCart"

#: app/Services/EmailNotification/Settings.php:459
msgid "Default Portal Page"
msgstr "Страница портала по умолчанию"

#: app/Services/EmailNotification/Settings.php:388
msgid "If you enable this, agents can create booking links and view meeting details inside tickets."
msgstr "Если вы включите это, агенты смогут создавать ссылки для бронирования и просматривать подробности встреч внутри тикетов."

#: app/Services/EmailNotification/Settings.php:387
msgid "Enable Fluent Booking Integration"
msgstr "Включить интеграцию Fluent Booking"

#: app/Services/EmailNotification/Settings.php:362
msgid "Optional prefix for newly created public ticket numbers."
msgstr "Необязательный префикс для новых публичных номеров тикетов."

#: app/Services/EmailNotification/Settings.php:361
msgid "Ticket Prefix"
msgstr "Префикс тикета"

#: app/Services/EmailNotification/Settings.php:347
msgid "Next Ticket Number: %d"
msgstr "Следующий номер тикета: %d"

#: app/Services/EmailNotification/Settings.php:345
msgid "Once a ticket is created, you cannot lower this value below the current highest ticket number. Set this carefully — raising it is easy, but lowering it below an existing ticket number is not allowed."
msgstr "После создания тикета вы не сможете уменьшить это значение ниже текущего наибольшего номера тикета. Устанавливайте его внимательно — повысить его легко, но снизить ниже уже существующего номера тикета нельзя."

#: app/Services/EmailNotification/Settings.php:344
msgid "Minimum Ticket Number"
msgstr "Минимальный номер тикета"

#: app/Services/EmailNotification/Settings.php:338
msgid "Enable this to start public ticket numbers from a custom minimum number."
msgstr "Включите это, чтобы начать публичные номера тикетов с заданного минимального числа."

#: app/Services/EmailNotification/Settings.php:337
msgid "Enable Minimum Ticket Number"
msgstr "Включить минимальный номер тикета"

#: app/Services/EmailNotification/Settings.php:298
msgid "Notification data older than 15 days will be removed automatically."
msgstr "Данные уведомлений старше 15 дней будут автоматически удалены."

#: app/Services/EmailNotification/Settings.php:297
#: app/Services/Notifications/NotificationSettings.php:59
msgid "Enable the in-app notification bell, unread counts, and notification event storage for agents."
msgstr "Включите колокольчик уведомлений в приложении, счетчик непрочитанных и хранение событий уведомлений для агентов."

#: app/Services/EmailNotification/Settings.php:294
#: app/Services/Notifications/NotificationSettings.php:58
msgid "Enable Internal Notifications"
msgstr "Включить внутренние уведомления"

#: app/Services/EmailNotification/Settings.php:207
msgid "Customer Portal"
msgstr "Портал клиента"

#: app/Http/Controllers/TicketController.php:581
#: app/Http/Controllers/TicketController.php:610
msgid "Please select a FluentBooking event type."
msgstr "Пожалуйста, выберите тип события FluentBooking."

#: app/Http/Controllers/SettingsController.php:966
msgid "Prompt options saved successfully"
msgstr "Параметры подсказки успешно сохранены"

#: app/Http/Controllers/FluentBotController.php:622
msgid "Invalid feedback_id"
msgstr "Неверный feedback_id"

#: app/Http/Controllers/FluentBotController.php:601
#: app/Http/Controllers/FluentBotController.php:627
msgid "No active chat for this ticket"
msgstr "Для этого тикета нет активного чата"

#: app/Http/Controllers/FluentBotController.php:596
msgid "Invalid reaction"
msgstr "Неверная реакция"

#: app/Http/Controllers/FluentBotController.php:592
msgid "Invalid message_id"
msgstr "Неверный message_id"

#: app/Http/Controllers/FluentBotController.php:368
msgid "Chat ID already set for this ticket"
msgstr "ID чата уже установлен для этого тикета"

#: app/Http/Controllers/FluentBotController.php:349
#: app/Http/Controllers/FluentBotController.php:473
msgid "Invalid chat_id format"
msgstr "Неверный формат chat_id"

#: app/Http/Controllers/FluentBotController.php:161
msgid "You do not have permission to reset chat"
msgstr "У вас нет разрешения на сброс чата"

#: app/Http/Controllers/ChatMessageParserController.php:29
#: app/Http/Controllers/ChatMessageParserController.php:58
msgid "Invalid request signature."
msgstr "Недопустимая подпись запроса."

#: app/Hooks/Handlers/InternalNotificationHandler.php:305
msgid "Automation workflow \"%s\" was triggered"
msgstr "Автоматический рабочий процесс \"%s\" был запущен"

#: app/Hooks/Handlers/InternalNotificationHandler.php:302
msgid "Manual workflow \"%s\" was run"
msgstr "Ручной рабочий процесс \"%s\" был запущен"

#: app/Services/TranslationStrings.php:1387
msgid "Uploading 1 attachment. Please wait before submitting."
msgstr "Загрузка 1 вложения. Пожалуйста, подождите перед отправкой."

#: app/Services/TranslationStrings.php:971
msgid "Please wait for the attachment to finish uploading before submitting the reply."
msgstr "Пожалуйста, дождитесь завершения загрузки вложения перед отправкой ответа."

#: app/Services/TranslationStrings.php:970
msgid "Please wait for the attachment to finish uploading before creating the ticket."
msgstr "Пожалуйста, дождитесь завершения загрузки вложения перед созданием тикета."

#: app/Services/TranslationStrings.php:969
msgid "Please wait for all attachments to finish uploading before submitting the reply."
msgstr "Пожалуйста, дождитесь завершения загрузки всех вложений перед отправкой ответа."

#: app/Services/TranslationStrings.php:968
msgid "Please wait for all attachments to finish uploading before creating the ticket."
msgstr "Пожалуйста, дождитесь завершения загрузки всех вложений перед созданием тикета."

#: assets/block-editor/js/fs_block.js:2
msgid "Customize the \"Browse File,\" \"Refresh,\" and \"Close\" buttons."
msgstr "Настройте кнопки «Обзор файла», «Обновить» и «Закрыть»."

#: assets/block-editor/js/fs_block.js:2
msgid "Secondary Button Style"
msgstr "Стиль второй кнопки"

#: assets/block-editor/js/fs_block.js:2
msgid "Background Color"
msgstr "Цвет фона"

#: assets/block-editor/js/fs_block.js:2
msgid "Text Color"
msgstr "Цвет текста"

#: assets/block-editor/js/fs_block.js:2
msgid "Customize the \"Create Ticket\" and \"Reply\" buttons."
msgstr "Настройте кнопки «Создать тикет» и «Ответить»."

#: assets/block-editor/js/fs_block.js:2
msgid "Primary Button Style"
msgstr "Стиль главной кнопки"

#: assets/block-editor/js/fs_block.js:2
msgid "Border Radius"
msgstr "Радиус рамки"

#: assets/block-editor/js/fs_block.js:2
msgid "Default Mailbox"
msgstr "Почтовый ящик по умолчанию"

#: app/Services/TranslationStrings.php:1140
#: assets/block-editor/js/fs_block.js:2
msgid "Select Mailbox"
msgstr "Выберите почтовый ящик"

#: assets/block-editor/js/fs_block.js:2
msgid "Loading mailboxes..."
msgstr "Загрузка почтовых ящиков..."

#: assets/block-editor/js/fs_block.js:2
msgid "General Style Settings"
msgstr "Общие настройки стиля"

#: app/Services/TranslationStrings.php:1647
msgid "created this ticket on your behalf"
msgstr "создал этот тикет от вашего имени"

#: app/Services/TranslationStrings.php:1437
msgid "When new agents are created without being assigned to any group, they will automatically be added to the default group."
msgstr "При создании новых агентов без назначения в группу, они будут автоматически добавлены в группу по умолчанию."

#: app/Services/TranslationStrings.php:1372
msgid "Update Group"
msgstr "Обновить группу"

#: app/Services/TranslationStrings.php:1180
msgid "Set as Default Group"
msgstr "Установить как группу по умолчанию"

#: app/Services/TranslationStrings.php:1153
msgid "Select a fallback group"
msgstr "Выберите резервную группу"

#: app/Services/TranslationStrings.php:1127
msgid "Select Agents"
msgstr "Выбрать агентов"

#: app/Services/TranslationStrings.php:943
msgid "Please add at least one group member."
msgstr "Пожалуйста, добавьте хотя бы одного участника группы."

#: app/Services/TranslationStrings.php:921
msgid "Other"
msgstr "Другой"

#: app/Services/TranslationStrings.php:839
msgid "No Agent Groups Found"
msgstr "Группы агентов не найдены"

#: app/Services/TranslationStrings.php:815
msgid "Move agents to"
msgstr "Переместить агентов в"

#: app/Services/TranslationStrings.php:794
msgid "Members"
msgstr "Участники"

#: app/Services/TranslationStrings.php:698
msgid "Initiated by agent"
msgstr "Инициировано агентом"

#: app/Services/TranslationStrings.php:663
msgid "Groups"
msgstr "Группы"

#: app/Services/TranslationStrings.php:662
msgid "Group Title"
msgstr "Название группы"

#: app/Services/TranslationStrings.php:661
msgid "Group Description"
msgstr "Описание группы"

#: app/Services/TranslationStrings.php:660
msgid "Group"
msgstr "Группа"

#: app/Services/TranslationStrings.php:561
msgid "Enable signature for this agent"
msgstr "Включить подпись для этого агента"

#: app/Services/TranslationStrings.php:537
msgid "Edit Group"
msgstr "Изменить группу"

#: app/Services/TranslationStrings.php:500
msgid "Delete Agent Group"
msgstr "Удалить группу агентов"

#: app/Services/TranslationStrings.php:430
msgid "Create Agent Group"
msgstr "Создать группу агентов"

#: app/Services/TranslationStrings.php:217
msgid "All agents in this group will be moved to the selected fallback group."
msgstr "Все агенты в этой группе будут перемещены в выбранную резервную группу."

#: app/Services/TranslationStrings.php:206
msgid "All Agent Groups"
msgstr "Все группы агентов"

#: app/Services/TranslationStrings.php:200
msgid "Agents"
msgstr "Агенты"

#: app/Services/TranslationStrings.php:195
msgid "Agent Signature"
msgstr "Подпись агента"

#: app/Services/TranslationStrings.php:186
msgid "Agent Groups Reports"
msgstr "Отчеты по группам агентов"

#: app/Services/TranslationStrings.php:185
msgid "Agent Group Summary"
msgstr "Сводка по группе агентов"

#: app/Services/TranslationStrings.php:184
msgid "Agent Group Statistics"
msgstr "Статистика группы агентов"

#: app/Services/TranslationStrings.php:183
msgid "Agent Group"
msgstr "Группа агентов"

#: app/Services/TranslationStrings.php:143
msgid "Add Group"
msgstr "Добавить группу"

#: app/Http/Controllers/FluentBotController.php:214
#: app/Services/Helper.php:1954
msgid "Something went wrong. Please try again later."
msgstr "Что-то пошло не так. Попробуйте еще раз."

#: app/Hooks/Handlers/ExternalPages.php:247
#: app/Hooks/Handlers/ExternalPages.php:276
#: app/Http/Controllers/WidgetsController.php:38
msgid "Invalid ticket ID"
msgstr "Неверный ID тикета"

#: app/Http/Controllers/WidgetsController.php:19
msgid "Invalid filter name"
msgstr "Неверное имя фильтра"

#: app/Http/Controllers/UploaderController.php:367
msgid "File content does not match the image type."
msgstr "Содержимое файла не соответствует типу изображения."

#: app/Http/Controllers/UploaderController.php:358
msgid "Invalid image file type."
msgstr "Неверный тип файла изображения."

#: app/Http/Controllers/UploaderController.php:347
msgid "No image file provided."
msgstr "Файл изображения не предоставлен."

#. translators: %1$d is tickets assigned, %2$d is tickets skipped.
#: app/Http/Controllers/TicketController.php:1263
msgid "%1$d tickets assigned via agent group. %2$d skipped."
msgstr "%1$d тикетов назначено через группу агентов. %2$d пропущено."

#: app/Http/Controllers/TicketController.php:1231
msgid "No agents found in this group"
msgstr "В этой группе агенты не найдены"

#: app/Http/Controllers/TicketController.php:1224
msgid "agent_group_id param is required"
msgstr "параметр agent_group_id обязателен"

#: app/Http/Controllers/TicketController.php:760
msgid "Draft not found"
msgstr "Черновик не найден"

#: app/Http/Controllers/TicketController.php:750
msgid "You do not have permission to perform this action"
msgstr "У вас нет прав на выполнение этого действия"

#: app/Models/Ticket.php:781
msgid " initialized this ticket"
msgstr " инициировал этот тикет"

#: app/Http/Controllers/SettingsController.php:768
msgid "Upload and store the files to Amazon S3 cloud storage."
msgstr "Загружать и хранить файлы в облачном хранилище Amazon S3."

#: app/Http/Controllers/SettingsController.php:758
msgid "Upload and store the files to Cloudflare R2 Storage with zero egress fees."
msgstr "Загружать и хранить файлы в хранилище Cloudflare R2 с нулевой комиссией за исходящий трафик."

#: app/Http/Controllers/FluentBoardsController.php:16
#: app/Http/Controllers/FluentBoardsController.php:38
#: app/Http/Controllers/FluentBoardsController.php:62
msgid "Fluent Boards plugin is not installed or activated."
msgstr "Плагин Fluent Boards не установлен или не активирован."

#: app/Http/Controllers/AuthController.php:288
msgid "Too many login attempts. Please try again after 15 minutes."
msgstr "Слишком много попыток входа. Пожалуйста, попробуйте снова через 15 минут."

#: app/Http/Controllers/AgentGroupController.php:172
msgid "Agent group has been deleted and agents have been reassigned"
msgstr "Группа агентов удалена, агенты переназначены"

#: app/Http/Controllers/AgentGroupController.php:137
msgid "The selected fallback group does not exist"
msgstr "Выбранная резервная группа не существует"

#: app/Http/Controllers/AgentGroupController.php:129
msgid "A valid fallback group is required"
msgstr "Необходимо указать корректную резервную группу"

#: app/Http/Controllers/AgentGroupController.php:116
msgid "Agent group has been updated"
msgstr "Группа агентов обновлена"

#: app/Http/Controllers/AgentGroupController.php:84
msgid "Agent group has been created"
msgstr "Группа агентов создана"

#: app/Services/TranslationStrings.php:694
msgid "Include archived tickets"
msgstr "Включить архивные тикеты"

#: app/Http/Controllers/TicketController.php:1514
msgid "Sorry, you do not have permission to delete this response."
msgstr "К сожалению, у вас нет прав на удаление этого ответа."

#: app/Services/TranslationStrings.php:1446
msgid "Workflow title is required"
msgstr "Название рабочего процесса обязательно"

#: app/Services/TranslationStrings.php:1445
msgid "Workflow duplicated successfully"
msgstr "Рабочий процесс успешно дублирован"

#: app/Services/TranslationStrings.php:1306
msgid "Ticket Resolve Stats"
msgstr "Статистика решения тикетов"

#: app/Services/Notifications/NotificationCategory.php:33
#: app/Services/TranslationStrings.php:1284
msgid "Ticket Activity"
msgstr "Активность по тикетам"

#: app/Services/TranslationStrings.php:1202
msgid "Something went wrong"
msgstr "Что-то пошло не так."

#: app/Services/TranslationStrings.php:1166
msgid "Selected item already selected"
msgstr "Выбранный элемент уже выбран"

#: app/Services/TranslationStrings.php:999
msgid "Products Settings"
msgstr "Настройки товаров"

#: app/Services/TranslationStrings.php:965
msgid "Please select at least one FluentCRM Tag"
msgstr "Пожалуйста, выберите хотя бы один тег FluentCRM"

#: app/Services/TranslationStrings.php:956
msgid "Please provide valid field option values"
msgstr "Пожалуйста, укажите допустимые значения параметров поля"

#: app/Services/TranslationStrings.php:954
msgid "Please provide a valid name or filter criteria."
msgstr "Пожалуйста, укажите корректное имя или критерии фильтра."

#: app/Services/TranslationStrings.php:952
msgid "Please provide a license key"
msgstr "Пожалуйста, предоставьте ключ лицензии"

#: app/Services/TranslationStrings.php:942
msgid "Please Provide label"
msgstr "Пожалуйста, укажите этикетку"

#: app/Services/TranslationStrings.php:803
msgid "Missing required fields."
msgstr "Не заполнено обязательное поле."

#: app/Services/TranslationStrings.php:714
msgid "Invalid image"
msgstr "Неверное изображение"

#: app/Services/TranslationStrings.php:685
msgid "Image successfully uploaded."
msgstr "Изображение успешно загружено."

#: app/Services/TranslationStrings.php:640
msgid "Generating"
msgstr "Создание.."

#: app/Services/TranslationStrings.php:611
msgid "Fields order updated successfully"
msgstr "Порядок полей успешно обновлен"

#: app/Services/TranslationStrings.php:560
msgid "Enable reCAPTCHA for enhanced security"
msgstr "Включить reCAPTCHA для повышенной безопасности"

#: app/Services/TranslationStrings.php:534
msgid "Drag and Drop Action"
msgstr "Действие перетаскивания"

#: app/Services/TranslationStrings.php:382
msgid "Conditional Field"
msgstr "Условное поле"

#: app/Services/TranslationStrings.php:188
msgid "Agent Only Field"
msgstr "Поле только для агента"

#: app/Modules/PermissionManager.php:448
msgid "View Tickets (Read Only)"
msgstr "Просмотр тикетов (только чтение)"

#: app/Http/Controllers/TicketController.php:1615
msgid "You do not have permission to approve draft responses."
msgstr "У вас нет прав на утверждение черновиков ответов."

#: app/Http/Controllers/TicketController.php:1580
msgid "Sorry, You do not have permission to approve this draft response"
msgstr "К сожалению, у вас нет прав на утверждение этого черновика ответа"

#: app/Http/Controllers/TicketController.php:194
msgid "Customer could not be created"
msgstr "Не удалось создать клиента"

#: app/Http/Controllers/TicketController.php:177
msgid "A valid email is required to create a ticket"
msgstr "Для создания тикета требуется корректный email"

#: app/Http/Controllers/Controller.php:22
#: app/Modules/MCP/AbilitiesRegistrar.php:514
msgid "You do not have permission to perform this action."
msgstr "У вас недостаточно прав для выполнения этого действия."

#: app/Services/TranslationStrings.php:169
msgid "Added Internal Info"
msgstr "Добавлена внутренняя информация"

#: app/Http/Controllers/SettingsController.php:341
msgid "Please verify reCAPTCHA before saving."
msgstr "Пожалуйста, подтвердите reCAPTCHA перед сохранением."

#: app/Http/Controllers/SettingsController.php:309
msgid "Invalid reCAPTCHA data."
msgstr "Неверные данные reCAPTCHA."

#: app/Services/TranslationStrings.php:648
msgid "Go Back"
msgstr "Назад"

#: app/Services/TranslationStrings.php:394
msgid "Congrats! Your Support Portal"
msgstr "Поздравляем! Ваш портал поддержки"

#: app/Services/TranslationStrings.php:269
msgid "Assigned Agent"
msgstr "Назначенный агент"

#: app/Services/TranslationStrings.php:1656
msgid "subject"
msgstr "тема"

#: app/Services/TranslationStrings.php:1652
msgid "priority"
msgstr "приоритет"

#: app/Services/TranslationStrings.php:1572
msgid "Upgrade Now"
msgstr "Обновить сейчас"

#: app/Services/TranslationStrings.php:1555
msgid "reCAPTCHA Version"
msgstr "Версия reCAPTCHA"

#: app/Services/TranslationStrings.php:1554
msgid "reCAPTCHA Settings"
msgstr "Настройки reCAPTCHA"

#: app/Services/TranslationStrings.php:1550
msgid "or contact support for assistance."
msgstr "или обратитесь в поддержку за помощью."

#: app/Services/TranslationStrings.php:1506
msgid "cancel"
msgstr "отмена"

#: app/Services/TranslationStrings.php:1500
msgid "Bookmarking tickets is a pro feature. Please upgrade to Fluent Support Pro to use this feature"
msgstr "Закладки для тикетов — это функция Pro версии. Пожалуйста, обновитесь до Fluent Support Pro, чтобы использовать эту возможность"

#: app/Services/TranslationStrings.php:1491
msgid "Are you sure to delete this agent? All associated data will be deleted"
msgstr "Вы уверены, что хотите удалить этого агента? Все связанные данные будут удалены"

#: app/Services/TranslationStrings.php:1484
msgid "Your support portal is now configured and ready to help your customers."
msgstr "Ваш портал поддержки настроен и готов помогать клиентам."

#: app/Services/TranslationStrings.php:1456
msgid "You are almost done"
msgstr "Почти готово"

#: app/Services/TranslationStrings.php:1450
msgid "Yes, Count me in!"
msgstr "Да, я в деле!"

#: app/Services/TranslationStrings.php:1444
msgid "Workflow Type"
msgstr "Тип рабочего процесса"

#: app/Services/TranslationStrings.php:1443
msgid "Workflow Trigger"
msgstr "Триггер рабочего процесса"

#: app/Hooks/Handlers/InternalNotificationHandler.php:209
#: app/Hooks/Handlers/InternalNotificationHandler.php:298
msgid "Workflow"
msgstr "Рабочий процесс"

#: app/Services/TranslationStrings.php:1439
msgid "Work Description"
msgstr "Описание работы"

#: app/Services/TranslationStrings.php:1433
msgid "What we collect"
msgstr "Что мы собираем"

#: app/Services/TranslationStrings.php:1432
msgid "Welcome back to Fluent Support"
msgstr "С возвращением во Fluent Support"

#: app/Services/TranslationStrings.php:1431
msgid "Welcome aboard!"
msgstr "Добро пожаловать!"

#: app/Services/TranslationStrings.php:1425
msgid "We will send tips and advanced usage of FluentSupport (monthly)"
msgstr "Мы будем присылать советы и продвинутые способы использования FluentSupport (ежемесячно)"

#: app/Services/TranslationStrings.php:1420
msgid "Warning"
msgstr "Предупреждение"

#: app/Services/TranslationStrings.php:1402
msgid "View Details"
msgstr "Посмотреть детали"

#: app/Services/TranslationStrings.php:1390
msgid "Use reCAPTCHA on"
msgstr "Использовать reCAPTCHA на"

#: app/Hooks/Handlers/Menu.php:258 app/Services/TranslationStrings.php:1385
msgid "Upgrade to Pro"
msgstr "Обновить до Pro"

#: app/Services/TranslationStrings.php:1379
msgid "Update customer"
msgstr "Обновить клиента"

#: app/Services/TranslationStrings.php:1377
msgid "Update Ticket Tag"
msgstr "Обновить тег тикета"

#: app/Services/TranslationStrings.php:1374
msgid "Update Reply"
msgstr "Обновить ответ"

#: app/Services/TranslationStrings.php:1373
msgid "Update Product"
msgstr "Обновить продукт"

#: app/Services/TranslationStrings.php:1371
msgid "Update Filter"
msgstr "Обновить фильтр"

#: app/Services/TranslationStrings.php:1366
msgid "Update And Approve Response"
msgstr "Обновить и утвердить ответ"

#: app/Services/TranslationStrings.php:1361
msgid "Unknown File"
msgstr "Неизвестный файл"

#: app/Services/TranslationStrings.php:1347
msgid "Trigger"
msgstr "Триггер"

#: app/Http/Controllers/ReportingController.php:234
#: app/Modules/StatModule.php:79 app/Services/TranslationStrings.php:1344
msgid "Total Responses"
msgstr "Всего ответов"

#: app/Services/TranslationStrings.php:1343
msgid "Total Hours"
msgstr "Всего часов"

#: app/Services/TranslationStrings.php:1342
msgid "Total"
msgstr "Всего"

#: app/Services/TranslationStrings.php:1341
msgid "Tone of customer"
msgstr "Тон клиента"

#: app/Services/TranslationStrings.php:1340
msgid "Tokens"
msgstr "Токены"

#: app/Services/TranslationStrings.php:1332
msgid "Time Sheet"
msgstr "Табель времени"

#: app/Services/TranslationStrings.php:1331
msgid "Time Logging"
msgstr "Учет времени"

#: app/Services/TranslationStrings.php:1330
msgid "Time"
msgstr "Время"

#: app/Services/TranslationStrings.php:1325
msgid "Tickets Handled"
msgstr "Обработано тикетов"

#: app/Services/TranslationStrings.php:1324
msgid "Tickets Awaiting Reply"
msgstr "Тикеты, ожидающие ответа"

#: app/Services/TranslationStrings.php:1301
msgid "Ticket Migration Settings"
msgstr "Настройки миграции тикетов"

#: app/Services/TranslationStrings.php:1294
msgid "Ticket Filters"
msgstr "Фильтры тикетов"

#: app/Services/TranslationStrings.php:1283
msgid "Ticket"
msgstr "Тикет"

#: app/Services/TranslationStrings.php:1256
msgid "The following settings will be applied to the newly created"
msgstr "Следующие настройки будут применены к новым созданным"

#: app/Services/TranslationStrings.php:1253
msgid "Terms & Condition"
msgstr "Условия и положения"

#: app/Services/TranslationStrings.php:1247
msgid "Task Title"
msgstr "Заголовок задачи"

#: app/Services/TranslationStrings.php:1246
msgid "Task Description"
msgstr "Описание задачи"

#: app/Services/TranslationStrings.php:1243
msgid "Tag Name"
msgstr "Название тега"

#: app/Services/TranslationStrings.php:1241
msgid "THREAD STARTER"
msgstr "АВТОР ТЕМЫ"

#: app/Services/TranslationStrings.php:1233
msgid "Support Inbox Email"
msgstr "Email входящих поддержки"

#: app/Services/TranslationStrings.php:1230
msgid "Success"
msgstr "Успех"

#: app/Services/TranslationStrings.php:1229
msgid "Subscription"
msgstr "Подписка"

#: app/Services/TranslationStrings.php:1228
msgid "Subscribe to our Bi-Monthly newsletter"
msgstr "Подписаться на нашу рассылку (раз в два месяца)"

#: app/Services/TranslationStrings.php:1227
msgid "Submit Log"
msgstr "Отправить журнал"

#: app/Services/TranslationStrings.php:1222
msgid "Step 2 of 2"
msgstr "Шаг 2 из 2"

#: app/Services/TranslationStrings.php:1221
msgid "Step 1 of 2"
msgstr "Шаг 1 из 2"

#: app/Services/TranslationStrings.php:1215
msgid "Start date"
msgstr "Дата начала"

#: app/Services/TranslationStrings.php:1212
msgid "Staff"
msgstr "Сотрудники"

#: app/Services/TranslationStrings.php:1207
msgid "Source"
msgstr "Источник"

#: app/Services/TranslationStrings.php:1205
#: app/Services/TranslationStrings.php:1622
msgid "Sort"
msgstr "Сортировать"

#: app/Services/TranslationStrings.php:1204
msgid "Sorry, settings could not be loaded"
msgstr "Извините, настройки не удалось загрузить"

#: app/Services/TranslationStrings.php:1199
msgid "Smart Codes"
msgstr "Смарт-коды"

#: app/Services/TranslationStrings.php:1194
msgid "Site Key"
msgstr "Ключ сайта"

#: app/Services/TranslationStrings.php:1191
msgid "Show Bulk Action"
msgstr "Показать массовые действия"

#: app/Services/TranslationStrings.php:1188
msgid "Share Essentials"
msgstr "Поделиться основным"

#: app/Services/TranslationStrings.php:1187
msgid "Setup products/services for ticket categorization"
msgstr "Настройте продукты/услуги для категоризации тикетов"

#: app/Services/TranslationStrings.php:1175
msgid "Set Business Mailbox"
msgstr "Установить бизнес-ящик"

#: app/Services/TranslationStrings.php:1168
msgid "Send Attachments"
msgstr "Отправить вложения"

#: app/Services/TranslationStrings.php:1167
msgid "Selected workflows deleted successfully"
msgstr "Выбранные рабочие процессы успешно удалены"

#: app/Services/TranslationStrings.php:1160
msgid "Select products"
msgstr "Выберите продукты"

#: app/Services/TranslationStrings.php:1159
msgid "Select date range"
msgstr "Выберите диапазон дат"

#: app/Services/TranslationStrings.php:1158
msgid "Select an option:"
msgstr "Выберите опцию:"

#: app/Services/TranslationStrings.php:1157
msgid "Select an Agent"
msgstr "Выберите агента"

#: app/Services/TranslationStrings.php:1152
msgid "Select a customer"
msgstr "Выберите клиента"

#: app/Services/EmailNotification/Settings.php:227
#: app/Services/TranslationStrings.php:1151
msgid "Select a Page"
msgstr "Выберите страницу"

#: app/Services/TranslationStrings.php:1147
msgid "Select Stage"
msgstr "Выберите этап"

#: app/Services/TranslationStrings.php:1141
msgid "Select Mailboxes"
msgstr "Выберите почтовые ящики"

#: app/Services/TranslationStrings.php:1130
msgid "Select Business Box"
msgstr "Выберите бизнес-ящик"

#: app/Services/TranslationStrings.php:1129
msgid "Select Board"
msgstr "Выберите доску"

#: app/Services/TranslationStrings.php:1126
msgid "Select Agent"
msgstr "Выберите агента"

#: app/Services/TranslationStrings.php:1124
msgid "Select"
msgstr "Выбрать"

#: app/Services/TranslationStrings.php:1123
msgid "Secret Key"
msgstr "Секретный ключ"

#: app/Services/TranslationStrings.php:1120
#: app/Services/TranslationStrings.php:1621
msgid "Search..."
msgstr "Поиск..."

#: app/Services/TranslationStrings.php:1112
msgid "Search Widget..."
msgstr "Поиск виджета..."

#: app/Services/TranslationStrings.php:1111
msgid "Search Name"
msgstr "Поиск имени"

#: app/Services/TranslationStrings.php:1102
msgid "Save search"
msgstr "Сохранить поиск"

#: app/Services/TranslationStrings.php:1100
msgid "Save Reply"
msgstr "Сохранить ответ"

#: app/Services/TranslationStrings.php:1098
msgid "Save Filter"
msgstr "Сохранить фильтр"

#: app/Services/TranslationStrings.php:1078
msgid "Response Stats"
msgstr "Статистика ответов"

#: app/Services/TranslationStrings.php:1073
msgid "Resolve Stats"
msgstr "Статистика решений"

#: app/Services/TranslationStrings.php:1071
msgid "Reset to gravatar?"
msgstr "Сбросить до Gravatar?"

#: app/Services/TranslationStrings.php:1066
msgid "Reset Filter"
msgstr "Сбросить фильтр"

#: app/Services/TranslationStrings.php:1021
msgid "Regenerate"
msgstr "Сгенерировать заново"

#: app/Services/TranslationStrings.php:1011
msgid "Read Documentation"
msgstr "Читать документацию"

#: app/Services/TranslationStrings.php:1010
msgid "Re-open"
msgstr "Переоткрыть"

#: app/Services/TranslationStrings.php:1008
msgid "Quick Setup Options"
msgstr "Опции быстрой настройки"

#: app/Services/TranslationStrings.php:1000
msgid "Prompt"
msgstr "Промпт"

#: app/Services/TranslationStrings.php:998
msgid "Products & Services"
msgstr "Продукты и услуги"

#: app/Services/TranslationStrings.php:992
msgid "Product Summary"
msgstr "Сводка по продуктам"

#: app/Services/TranslationStrings.php:991
msgid "Product Statistics"
msgstr "Статистика по продуктам"

#: app/Services/TranslationStrings.php:990
msgid "Product Reports"
msgstr "Отчеты по продуктам"

#: app/Services/TranslationStrings.php:986
msgid "Product Distribution by Tickets"
msgstr "Распределение продуктов по тикетам"

#: app/Services/TranslationStrings.php:985
msgid "Product Distribution by Responses"
msgstr "Распределение продуктов по ответам"

#: app/Services/TranslationStrings.php:975
msgid "Preview"
msgstr "Предпросмотр"

#: app/Services/TranslationStrings.php:964
msgid "Please select an option"
msgstr "Пожалуйста, выберите опцию"

#: app/Services/TranslationStrings.php:961
msgid "Please select a fallback business box"
msgstr "Пожалуйста, выберите резервный бизнес-ящик"

#: app/Services/TranslationStrings.php:958
msgid "Please select"
msgstr "Пожалуйста, выберите"

#: app/Services/TranslationStrings.php:951
msgid "Please enter your license key."
msgstr "Пожалуйста, введите ваш лицензионный ключ."

#: app/Services/TranslationStrings.php:950
msgid "Please enter email"
msgstr "Пожалуйста, введите email"

#. translators: %s is the number of agents viewing this ticket
#: app/Services/TranslationStrings.php:34
msgid "%s People Watching"
msgstr ""

#: app/Services/TranslationStrings.php:926
msgid "Overview"
msgstr "Обзор"

#: app/Services/TranslationStrings.php:925
msgid "Overall Ticket Stats"
msgstr "Общая статистика тикетов"

#: app/Services/TranslationStrings.php:923
msgid "Overall"
msgstr "В общем"

#: app/Services/TranslationStrings.php:899
msgid "Number of tickets"
msgstr "Количество тикетов"

#: app/Services/TranslationStrings.php:894
msgid "Nothing to copy"
msgstr "Нечего копировать"

#: app/Services/TranslationStrings.php:890
msgid "Notes"
msgstr "Заметки"

#: app/Services/TranslationStrings.php:885
msgid "Not editable"
msgstr "Не редактируется"

#: app/Services/TranslationStrings.php:884
msgid "Not contains"
msgstr "Не содержит"

#: app/Services/TranslationStrings.php:882
msgid "Not Responded Yet"
msgstr "Еще нет ответа"

#: app/Services/TranslationStrings.php:873
msgid "No workflows selected for deletion."
msgstr "Не выбраны рабочие процессы для удаления."

#: app/Services/TranslationStrings.php:865
msgid "No saved replies found."
msgstr "Сохраненные ответы не найдены."

#: app/Services/TranslationStrings.php:862
msgid "No product data available"
msgstr "Нет данных о продуктах"

#: app/Services/TranslationStrings.php:859
msgid "No logging yet!"
msgstr "Записей пока нет!"

#: app/Services/TranslationStrings.php:858
msgid "No customers selected for deletion."
msgstr "Не выбраны клиенты для удаления."

#: app/Services/TranslationStrings.php:851
msgid "No agent performance data available"
msgstr "Нет данных о производительности агентов"

#: app/Services/TranslationStrings.php:850
msgid "No agent found, Please select or make sure you have agents to export"
msgstr "Агент не найден, выберите или убедитесь, что у вас есть агенты для экспорта"

#: app/Services/TranslationStrings.php:848
msgid "No Thanks"
msgstr "Нет, спасибо"

#: app/Services/TranslationStrings.php:846
msgid "No Tags Found"
msgstr "Теги не найдены"

#: app/Services/TranslationStrings.php:845
msgid "No Support Staff Found"
msgstr "Сотрудники поддержки не найдены"

#: app/Services/TranslationStrings.php:844
msgid "No Results Found"
msgstr "Результатов не найдено"

#: app/Services/TranslationStrings.php:843
msgid "No Products Found"
msgstr "Продукты не найдены"

#: app/Services/TranslationStrings.php:841
msgid "No Data Found"
msgstr "Данные не найдены"

#: app/Services/TranslationStrings.php:836
msgid "Next Step"
msgstr "Следующий шаг"

#: app/Services/TranslationStrings.php:822
msgid "Need Help?"
msgstr "Нужна помощь?"

#: app/Services/TranslationStrings.php:818
msgid "My Statistics"
msgstr "Моя статистика"

#: app/Services/TranslationStrings.php:817
msgid "My Performance"
msgstr "Моя эффективность"

#: app/Services/TranslationStrings.php:816
msgid "Move all tickets to new Business Box"
msgstr "Переместить все тикеты в новый бизнес-ящик"

#: app/Services/TranslationStrings.php:814
msgid "Move Tickets"
msgstr "Переместить тикеты"

#: app/Services/TranslationStrings.php:809
msgid "More Actions"
msgstr "Другие действия"

#: app/Services/TranslationStrings.php:808
msgid "More Action"
msgstr "Действие"

#: app/Services/TranslationStrings.php:804
msgid "Model"
msgstr "Модель"

#: app/Services/TranslationStrings.php:802
msgid "Minutes"
msgstr "Минуты"

#: app/Services/TranslationStrings.php:801
msgid "Migrating..."
msgstr "Миграция..."

#: app/Services/TranslationStrings.php:796
msgid "Merge Ticket"
msgstr "Объединить тикет"

#: app/Services/TranslationStrings.php:789
msgid "Max-time: --"
msgstr "Макс-время: --"

#: app/Services/TranslationStrings.php:770
msgid "Mailbox"
msgstr "Почтовый ящик"

#: app/Services/TranslationStrings.php:769
msgid "MailBox"
msgstr "Почтовый ящик"

#: app/Services/TranslationStrings.php:755
msgid "Liked"
msgstr "Понравилось"

#: app/Services/Integrations/FluentCart/FluentCart.php:78
msgid "Lifetime Value"
msgstr "Пожизненная ценность"

#: app/Services/TranslationStrings.php:750
msgid "License key"
msgstr "Лицензионный ключ"

#: app/Services/TranslationStrings.php:748
msgid "License Key"
msgstr "Лицензионный ключ"

#: app/Services/TranslationStrings.php:744
msgid "Less"
msgstr "Меньше"

#: app/Services/TranslationStrings.php:741
msgid "Layout Type"
msgstr "Тип макета"

#: app/Services/TranslationStrings.php:728
msgid "Last 90 days"
msgstr "Последние 90 дней"

#: app/Services/TranslationStrings.php:727
msgid "Last 7 days"
msgstr "Последние 7 дней"

#: app/Services/TranslationStrings.php:724
msgid "Last 30 days"
msgstr "Последние 30 дней"

#: app/Services/TranslationStrings.php:704
msgid "Install Fluent Forms Plugin for custom Ticket Forms."
msgstr "Установите плагин Fluent Forms для создания пользовательских форм тикетов."

#: app/Services/TranslationStrings.php:688
msgid "Importing..."
msgstr "Импорт..."

#: app/Services/TranslationStrings.php:678
msgid "Hours"
msgstr "Часы"

#: app/Services/TranslationStrings.php:672
msgid "Hide Bulk Action"
msgstr "Скрыть массовые действия"

#: app/Services/TranslationStrings.php:671
msgid "Hide Badge in Tickets"
msgstr "Скрыть значок в тикетах"

#: app/Services/TranslationStrings.php:667
msgid "Help us to make FluentSupport better"
msgstr "Помогите нам сделать FluentSupport лучше"

#: app/Services/TranslationStrings.php:665
msgid "HOURLY TICKET DISTRIBUTION"
msgstr "ПОЧАСОВОЕ РАСПРЕДЕЛЕНИЕ ТИКЕТОВ"

#: app/Services/TranslationStrings.php:664
msgid "HOURLY RESPONSE DISTRIBUTION"
msgstr "ПОЧАСОВОЕ РАСПРЕДЕЛЕНИЕ ОТВЕТОВ"

#: app/Services/TranslationStrings.php:656
msgid "Great!"
msgstr "Отлично!"

#: app/Services/TranslationStrings.php:649
msgid "Go back to"
msgstr "Вернуться к"

#: app/Services/TranslationStrings.php:630
msgid "Freshdesk Domain"
msgstr "Домен Freshdesk"

#: app/Services/TranslationStrings.php:619
msgid "Finish"
msgstr "Завершить"

#: app/Services/TranslationStrings.php:618
msgid "Filtered Tickets"
msgstr "Отфильтрованные тикеты"

#: app/Services/TranslationStrings.php:617
msgid "Filter ticket"
msgstr "Фильтровать тикет"

#: app/Services/TranslationStrings.php:612
msgid "File Storage Settings"
msgstr "Настройки хранилища файлов"

#: app/Services/TranslationStrings.php:607
msgid "Field Key"
msgstr "Ключ поля"

#: app/Services/TranslationStrings.php:591
msgid "Export"
msgstr "Экспорт"

#: app/Services/TranslationStrings.php:589
msgid "Expired"
msgstr "Истек"

#: app/Services/TranslationStrings.php:580
msgid "Error"
msgstr "Ошибка"

#: app/Services/TranslationStrings.php:578
msgid "Enter your reCAPTCHA site key"
msgstr "Введите ваш ключ сайта reCAPTCHA"

#: app/Services/TranslationStrings.php:577
msgid "Enter your reCAPTCHA secret key"
msgstr "Введите ваш секретный ключ reCAPTCHA"

#: app/Services/TranslationStrings.php:576
msgid "Enter your query to create a support request."
msgstr "Введите ваш запрос для создания обращения в поддержку."

#: app/Services/TranslationStrings.php:575
msgid "Enter your prompt here..."
msgstr "Введите ваш промпт здесь..."

#: app/Services/TranslationStrings.php:572
msgid "Enter workflow title to search"
msgstr "Введите название рабочего процесса для поиска"

#: app/Services/TranslationStrings.php:570
msgid "Enter General Bot ID (Required)"
msgstr "Введите ID общего бота (Обязательно)"

#: app/Services/TranslationStrings.php:569
msgid "Enter Bot ID (Required)"
msgstr "Введите ID бота (Обязательно)"

#: app/Services/TranslationStrings.php:564
msgid "End date"
msgstr "Дата окончания"

#: app/Services/TranslationStrings.php:559
msgid "Enable reCAPTCHA"
msgstr "Включить reCAPTCHA"

#: app/Services/TranslationStrings.php:550
msgid "Email address for bi-monthly newsletter"
msgstr "Email для рассылки раз в два месяца"

#: app/Services/TranslationStrings.php:535
msgid "Duplicate"
msgstr "Дублировать"

#. translators: %s is the date and time the draft was last updated
#: app/Services/TranslationStrings.php:533
msgid "Draft updated at %s"
msgstr ""

#: app/Services/TranslationStrings.php:531
msgid "Draft response discarded successfully"
msgstr "Черновик ответа успешно сброшен"

#. translators: %s is the date and time the draft was created
#: app/Services/TranslationStrings.php:530
msgid "Draft created at %s"
msgstr ""

#: app/Services/TranslationStrings.php:528
msgid "Draft Response"
msgstr "Черновик ответа"

#: app/Services/TranslationStrings.php:521
msgid "Display Settings"
msgstr "Настройки отображения"

#: app/Services/TranslationStrings.php:519
msgid "Disliked"
msgstr "Не понравилось"

#: app/Services/TranslationStrings.php:517
msgid "Discard Cc"
msgstr "Сбросить копию"

#: app/Services/TranslationStrings.php:513
msgid "Direct paste is not enabled for this editor."
msgstr "Прямая вставка не включена для этого редактора."

#: app/Services/TranslationStrings.php:511
msgid "Describe this log entry"
msgstr "Опишите эту запись журнала"

#: app/Services/TranslationStrings.php:509
msgid "Deleting..."
msgstr "Удаление..."

#: app/Services/TranslationStrings.php:504
msgid "Delete custom field"
msgstr "Удалить пользовательское поле"

#: app/Services/TranslationStrings.php:499
msgid "Delete Action"
msgstr "Удалить действие"

#: app/Services/TranslationStrings.php:491
msgid "Default"
msgstr "По умолчанию"

#: app/Services/TranslationStrings.php:488
msgid "Days"
msgstr "Дни"

#: app/Services/TranslationStrings.php:480
msgid "DRAFT RESPONSE"
msgstr "ЧЕРНОВИК ОТВЕТА"

#: app/Services/TranslationStrings.php:479
msgid "Customize your support portal preferences"
msgstr "Настройте параметры вашего портала поддержки"

#: app/Services/TranslationStrings.php:477
msgid "Customers deleted successfully"
msgstr "Клиенты успешно удалены"

#: app/Services/TranslationStrings.php:472
msgid "Customer Support Plugin for WordPress"
msgstr "Плагин поддержки клиентов для WordPress"

#: app/Services/TranslationStrings.php:471
msgid "Customer Sentiment"
msgstr "Настроение клиента"

#: app/Services/TranslationStrings.php:470
msgid "Customer Response"
msgstr "Ответ клиента"

#: app/Services/TranslationStrings.php:469
msgid "Customer Priority"
msgstr "Приоритет клиента"

#: app/Services/TranslationStrings.php:465
msgid "Customer Informations"
msgstr "Информация о клиенте"

#: app/Services/TranslationStrings.php:461
msgid "Customer Email:"
msgstr "Email клиента:"

#: app/Services/TranslationStrings.php:459
msgid "Customer"
msgstr "Клиент"

#: app/Services/TranslationStrings.php:452
msgid "Currently Responded"
msgstr "В настоящее время отвечено"

#: app/Services/TranslationStrings.php:451
msgid "Current Support Workload"
msgstr "Текущая нагрузка поддержки"

#: app/Services/TranslationStrings.php:442
msgid "Create a new one."
msgstr "Создать новый."

#: app/Services/TranslationStrings.php:439
msgid "Create Workflow"
msgstr "Создать рабочий процесс"

#: app/Services/TranslationStrings.php:437
msgid "Create Task"
msgstr "Создать задачу"

#: app/Services/TranslationStrings.php:423
msgid "Could not find a contact?"
msgstr "Не удалось найти контакт?"

#: app/Services/TranslationStrings.php:421
msgid "Copy to clipboard requires HTTPS"
msgstr "Копирование в буфер обмена требует HTTPS"

#: app/Services/TranslationStrings.php:412
msgid "Copied to clipboard"
msgstr "Скопировано в буфер обмена"

#. translators: %s is the date and time the reply was posted
#: app/Services/TranslationStrings.php:410
msgid "Conversation created at %s"
msgstr ""

#: app/Services/TranslationStrings.php:406
msgid "Contacts Tag"
msgstr "Тег контактов"

#: app/Services/TranslationStrings.php:405
msgid "Contacts List"
msgstr "Список контактов"

#: app/Services/TranslationStrings.php:403
msgid "Contact Details"
msgstr "Контактные данные"

#: app/Services/TranslationStrings.php:398
msgid "Connected"
msgstr "Подключено"

#: app/Services/TranslationStrings.php:391
msgid "Confirm"
msgstr "Подтвердить"

#: app/Services/TranslationStrings.php:390
msgid "Configure these settings to get the most out of FluentSupport"
msgstr "Настройте эти параметры, чтобы получить максимум от FluentSupport"

#: app/Services/TranslationStrings.php:388
msgid "Configure email notifications and responses"
msgstr "Настройте email уведомления и ответы"

#: app/Services/TranslationStrings.php:386
msgid "Configure Zendesk Import"
msgstr "Настроить импорт из Zendesk"

#: app/Services/TranslationStrings.php:385
msgid "Configure Help Scout Import"
msgstr "Настроить импорт из Help Scout"

#: app/Services/TranslationStrings.php:384
msgid "Configure FreshDesk Import"
msgstr "Настроить импорт из FreshDesk"

#: app/Services/TranslationStrings.php:378
msgid "Compact"
msgstr "Компактный"

#: app/Services/TranslationStrings.php:375
msgid "Closed by Agent"
msgstr "Закрыт агентом"

#: app/Services/TranslationStrings.php:353
msgid "Clear All Attachments"
msgstr "Очистить все вложения"

#: app/Services/TranslationStrings.php:335
msgid "Cc"
msgstr "Копия"

#: app/Services/TranslationStrings.php:330
msgid "CRM"
msgstr "CRM"

#: app/Services/TranslationStrings.php:326
msgid "Business name"
msgstr "Название компании"

#: app/Services/TranslationStrings.php:322
msgid "Business Inbox"
msgstr "Бизнес входящие"

#: app/Services/TranslationStrings.php:319
msgid "Business Box Summary"
msgstr "Сводка бизнес-ящика"

#: app/Services/TranslationStrings.php:318
msgid "Business Box Statistics"
msgstr "Статистика бизнес-ящика"

#: app/Services/TranslationStrings.php:317
msgid "Business Box Reports"
msgstr "Отчеты бизнес-ящика"

#: app/Services/TranslationStrings.php:315
msgid "Bulk Action"
msgstr "Массовое действие"

#: app/Services/TranslationStrings.php:314
msgid "Build a better Fluent Support"
msgstr "Создайте лучший Fluent Support"

#: app/Services/TranslationStrings.php:313
msgid "Browse File"
msgstr "Обзор файла"

#: app/Services/TranslationStrings.php:305
msgid "Back"
msgstr "Назад"

#: app/Services/TranslationStrings.php:304
msgid "Avg. Waiting Time"
msgstr "Ср. время ожидания"

#: app/Services/TranslationStrings.php:297
msgid "Average Response"
msgstr "Средний ответ"

#: app/Services/TranslationStrings.php:293
msgid "Automatically delete activity logs after days"
msgstr "Автоматически удалять журналы активности через (дней)"

#: app/Services/TranslationStrings.php:292
msgid "Automatically delete AI activity logs after days"
msgstr "Автоматически удалять журналы активности ИИ через (дней)"

#: app/Services/TranslationStrings.php:283
msgid "Author Name"
msgstr "Имя автора"

#: app/Services/TranslationStrings.php:278
msgid "Assigner Last Name"
msgstr "Фамилия назначающего"

#: app/Services/TranslationStrings.php:277
msgid "Assigner Full Name"
msgstr "Полное имя назначающего"

#: app/Services/TranslationStrings.php:276
msgid "Assigner First Name"
msgstr "Имя назначающего"

#: app/Services/TranslationStrings.php:275
msgid "AssignedAgent Last Name"
msgstr "Фамилия назначенного агента"

#: app/Services/TranslationStrings.php:271
msgid "Assigned Agent Full Name"
msgstr "Полное имя назначенного агента"

#: app/Services/TranslationStrings.php:270
msgid "Assigned Agent First Name"
msgstr "Имя назначенного агента"

#: app/Services/TranslationStrings.php:260
msgid "Ask FluentBot"
msgstr "Спросить FluentBot"

#: app/Services/TranslationStrings.php:259
msgid "Ask AI"
msgstr "Спросить ИИ"

#: app/Services/TranslationStrings.php:256
msgid "Are you sure you want to merge these tickets?"
msgstr "Вы уверены, что хотите объединить эти тикеты?"

#: app/Services/TranslationStrings.php:255
msgid "Are you sure you want to discard this draft response?"
msgstr "Вы уверены, что хотите сбросить этот черновик ответа?"

#: app/Services/TranslationStrings.php:241
msgid "Approve"
msgstr "Утвердить"

#: app/Services/TranslationStrings.php:238
msgid "Apply Filter"
msgstr "Применить фильтр"

#: app/Services/TranslationStrings.php:237
msgid "Apply Cc"
msgstr "Применить копию"

#: app/Services/TranslationStrings.php:221
msgid "Allow Fluent Support to collect non-sensitive data and usage information."
msgstr "Разрешить Fluent Support собирать неконфиденциальные данные и информацию об использовании."

#: app/Services/TranslationStrings.php:219
msgid "All the forwarded emails to this address will be synced with your tickets. Below is your mask email address"
msgstr "Все пересылаемые на этот адрес письма будут синхронизированы с вашими тикетами. Ниже указан ваш маскировочный email адрес"

#: app/Services/TranslationStrings.php:215
msgid "All Widgets"
msgstr "Все виджеты"

#: app/Services/TranslationStrings.php:210
msgid "All Product"
msgstr "Все продукты"

#: app/Services/TranslationStrings.php:207
msgid "All Business Box"
msgstr "Все бизнес-ящики"

#: app/Services/TranslationStrings.php:205
msgid "All Agent"
msgstr "Все агенты"

#: app/Services/TranslationStrings.php:203
msgid "Agents Statistics"
msgstr "Статистика агентов"

#: app/Services/TranslationStrings.php:201
msgid "Agents Report Summary"
msgstr "Сводка отчета агентов"

#: app/Services/TranslationStrings.php:196
msgid "Agent Title"
msgstr "Заголовок агента"

#: app/Services/TranslationStrings.php:194
msgid "Agent Response Stats"
msgstr "Статистика ответов агента"

#: app/Services/TranslationStrings.php:193
msgid "Agent Response"
msgstr "Ответ агента"

#: app/Services/TranslationStrings.php:191
msgid "Agent Priority"
msgstr "Приоритет агента"

#: app/Services/TranslationStrings.php:172
msgid "Additional Info"
msgstr "Дополнительная информация"

#: app/Services/TranslationStrings.php:171
msgid "Additional Details"
msgstr "Дополнительные детали"

#: app/Services/TranslationStrings.php:170
msgid "Added Note"
msgstr "Добавлена заметка"

#: app/Services/TranslationStrings.php:168
msgid "Added"
msgstr "Добавлено"

#: app/Services/TranslationStrings.php:167
msgid "Add to home"
msgstr "Добавить на главную"

#: app/Services/TranslationStrings.php:165
msgid "Add team members to handle support tickets"
msgstr "Добавьте членов команды для обработки тикетов поддержки"

#: app/Services/TranslationStrings.php:156
msgid "Add Watcher"
msgstr "Добавить наблюдателя"

#: app/Services/TranslationStrings.php:155
msgid "Add Ticket Tag"
msgstr "Добавить тег тикета"

#: app/Services/TranslationStrings.php:145
msgid "Add Log"
msgstr "Добавить лог"

#: app/Services/TranslationStrings.php:142
msgid "Add Draft Reply"
msgstr "Добавить черновик ответа"

#: app/Services/TranslationStrings.php:132
msgid "Activity Trends by Time of Day"
msgstr "Тенденции активности по времени суток"

#: app/Services/TranslationStrings.php:127
msgid "Active Agents"
msgstr "Активные агенты"

#: app/Services/TranslationStrings.php:109
msgid "AI Intelligence"
msgstr "Искусственный интеллект"

#: app/Services/TranslationStrings.php:108
msgid "AI Activities"
msgstr "Активность ИИ"

#: app/Services/TranslationStrings.php:92
msgid "(Standard spacing)"
msgstr "(Стандартный интервал)"

#: app/Services/TranslationStrings.php:91
msgid "(Maximum visibility)"
msgstr "(Максимальная видимость)"

#: app/Services/Tickets/Importer/ZendeskTickets.php:291
msgid "Authentication failed. Please check your Zendesk credentials."
msgstr "Ошибка аутентификации. Пожалуйста, проверьте учетные данные Zendesk."

#: app/Services/MailerInbox/MailBoxService.php:237
msgid "Invalid request submitted. Please select a ticket first"
msgstr "Отправлен неверный запрос. Пожалуйста, сначала выберите тикет"

#: app/Services/MailerInbox/MailBoxService.php:205
msgid "MailBox ID must be provided"
msgstr "Необходимо указать ID почтового ящика"

#: app/Services/Helper.php:1437
msgid "No activity settings found"
msgstr "Настройки активности не найдены"

#: app/Services/Helper.php:1065
msgid "Fluent Forms"
msgstr "Fluent Forms"

#: app/Services/FluentCRMServices.php:132
msgid "FluentCRM is not installed or enabled"
msgstr "FluentCRM не установлен или не включен"

#: app/Services/EmailNotification/Settings.php:561
msgid "Windows"
msgstr "Windows"

#: app/Services/EmailNotification/Settings.php:560
msgid "macOS"
msgstr "macOS"

#: app/Services/EmailNotification/Settings.php:559
msgid "Keyboard Shortcuts"
msgstr "Горячие клавиши"

#: app/Services/EmailNotification/Settings.php:531
#: app/Services/EmailNotification/Settings.php:552
msgid "Ticket Reply: Refresh"
msgstr ""

#: app/Services/EmailNotification/Settings.php:530
#: app/Services/EmailNotification/Settings.php:551
msgid "Ticket Reply: Bookmarks"
msgstr ""

#: app/Services/EmailNotification/Settings.php:529
#: app/Services/EmailNotification/Settings.php:550
msgid "Ticket Reply: Merge"
msgstr ""

#: app/Services/EmailNotification/Settings.php:528
#: app/Services/EmailNotification/Settings.php:549
msgid "Ticket Reply: Personal note"
msgstr ""

#: app/Services/EmailNotification/Settings.php:527
#: app/Services/EmailNotification/Settings.php:548
msgid "Ticket Reply: Reply"
msgstr ""

#: app/Services/EmailNotification/Settings.php:526
#: app/Services/EmailNotification/Settings.php:547
msgid "Tickets: Toggle (Open, active, close, all)"
msgstr ""

#: app/Services/EmailNotification/Settings.php:525
#: app/Services/EmailNotification/Settings.php:546
msgid "Tickets: Bookmarks"
msgstr ""

#: app/Services/EmailNotification/Settings.php:524
#: app/Services/EmailNotification/Settings.php:545
msgid "Tickets: Waiting for reply"
msgstr ""

#: app/Services/EmailNotification/Settings.php:523
#: app/Services/EmailNotification/Settings.php:544
msgid "Tickets: Unassigned"
msgstr ""

#: app/Services/EmailNotification/Settings.php:522
#: app/Services/EmailNotification/Settings.php:543
msgid "Tickets: My Tickets"
msgstr ""

#: app/Services/EmailNotification/Settings.php:521
#: app/Services/EmailNotification/Settings.php:542
msgid "Tickets: All Tickets"
msgstr ""

#: app/Services/EmailNotification/Settings.php:520
#: app/Services/EmailNotification/Settings.php:541
msgid "Tickets: Reset filter"
msgstr ""

#: app/Services/EmailNotification/Settings.php:519
#: app/Services/EmailNotification/Settings.php:540
msgid "Tickets: Create Ticket"
msgstr ""

#: app/Services/EmailNotification/Settings.php:518
#: app/Services/EmailNotification/Settings.php:539
msgid "Tickets: Refresh"
msgstr ""

#: app/Services/EmailNotification/Settings.php:517
#: app/Services/EmailNotification/Settings.php:538
msgid "Tickets: Advanced filter toggle"
msgstr ""

#: app/Services/EmailNotification/Settings.php:513
msgid "Shortcut"
msgstr "Ярлык"

#: app/Services/EmailNotification/Settings.php:249
msgid "Public Ticket Interaction"
msgstr "Публичное взаимодействие с тикетом"

#: app/Modules/MCP/Tools/CustomerTools.php:199
#: app/Modules/MCP/Tools/TicketTools.php:1034
#: app/Services/CustomerPortalService.php:318
msgid "Customer not found"
msgstr "Клиент не найден"

#: app/Models/Traits/CustomerTrait.php:469
msgid "No customers were deleted"
msgstr "Клиенты не были удалены"

#. translators: %1$d: number of customers deleted
#: app/Models/Traits/CustomerTrait.php:467
msgid "%1$d customers deleted successfully"
msgstr "%1$d клиентов успешно удалено"

#: app/Models/Traits/CustomerTrait.php:465
msgid "Customer deleted successfully"
msgstr "Клиент успешно удален"

#. translators: %1$d: customer ID, %2$s: error message
#: app/Models/Traits/CustomerTrait.php:459
msgid "Failed to delete customer ID %1$d: %2$s"
msgstr "Не удалось удалить клиента ID %1$d: %2$s"

#: app/Models/Traits/CustomerTrait.php:445
msgid "No customers selected for deletion"
msgstr "Не выбраны клиенты для удаления"

#: app/Models/Traits/CustomerTrait.php:176
msgid "If you select the <b>Blocked</b> status, this customer will not be able to submit a ticket or any response."
msgstr "Если вы выберете статус <b>Заблокирован</b>, этот клиент не сможет отправить тикет или ответ."

#: app/Http/Controllers/TicketController.php:1060
#: app/Services/MailerInbox/MailBoxService.php:262
msgid "Agent is restricted for this mailbox ticket"
msgstr "Агент ограничен для тикетов этого почтового ящика"

#: app/Http/Controllers/TicketController.php:1052
msgid "Permission denied to assign agent"
msgstr "Доступ запрещен для назначения агента"

#: app/Http/Controllers/TicketController.php:253
#: app/Http/Controllers/TicketController.php:410
#: app/Http/Controllers/TicketController.php:1506
#: app/Http/Controllers/TicketController.php:1548
msgid "Ticket cannot be fetched due to restricted mailbox"
msgstr "Тикет не может быть получен из-за ограничений почтового ящика"

#: app/Http/Requests/TicketResponseRequest.php:25
msgid "Reply content is required"
msgstr "Содержимое ответа обязательно"

#: app/Http/Requests/TicketCreateCustomerPortalRequest.php:27
msgid "Ticket content is required"
msgstr "Содержимое тикета обязательно"

#: app/Http/Requests/TicketCreateCustomerPortalRequest.php:26
msgid "Ticket title is required"
msgstr "Заголовок тикета обязателен"

#: app/Http/Requests/ProductRequest.php:26
msgid "Product Title is required"
msgstr "Название продукта обязательно"

#: app/Http/Requests/AgentCreateRequest.php:21
msgid "First name is required"
msgstr "Имя обязательно"

#: app/Http/Requests/AgentCreateRequest.php:20
msgid "Email is required"
msgstr "Email обязателен"

#: app/Http/Controllers/CustomerPortalController.php:216
msgid "Unable to identify. Please make sure you have provided correct information."
msgstr "Не удалось идентифицировать. Пожалуйста, убедитесь, что вы предоставили верную информацию."

#: app/Http/Controllers/CustomerPortalController.php:58
msgid "Your account is not active. Please contact support."
msgstr "Ваш аккаунт не активен. Пожалуйста, обратитесь в поддержку."

#: app/Http/Controllers/CustomerController.php:289
msgid "Please provide search string"
msgstr "Пожалуйста, укажите строку поиска"

#: app/Hooks/Handlers/Menu.php:215 app/Services/TranslationStrings.php:807
msgid "More"
msgstr "Еще"

#. translators: %s is the username
#: app/Http/Controllers/AuthController.php:575
msgid "Username: %s"
msgstr "Имя пользователя: %s"

#. translators: %s is the user's first name
#: app/Http/Controllers/AuthController.php:572
msgid "Hi %s,"
msgstr "Привет %s,"

#: app/Hooks/Handlers/DataExporter.php:102
msgid "You do not have permission to export this data."
msgstr ""

#: app/Http/Controllers/TicketController.php:774
msgid "You do not have permission to delete this draft"
msgstr "У вас нет прав на удаление этого черновика"

#. translators: %d is the number of tickets that were deleted
#: app/Http/Controllers/TicketController.php:1167
msgid "%d tickets have been deleted"
msgstr "%d тикеты были удалены"

#: app/Services/Integrations/FluentCart/FluentCart.php:373
#: app/Services/Integrations/IntegrationInit.php:63
msgid "Support"
msgstr "Поддержка"

#: app/Services/Integrations/FluentCart/FluentCart.php:52
#: app/Services/Integrations/FluentCart/FluentCart.php:60
msgid "FluentCart Purchases"
msgstr "Покупки FluentCart"

#: app/Services/Integrations/FluentBot/FluentBotHelper.php:412
msgid "Bot ID is not set for this product."
msgstr "ID бота не установлен для этого продукта."

#: app/Services/Helper.php:1012
msgid "A New Era of eCommerce with WordPress"
msgstr "Новая эра электронной коммерции с WordPress"

#: app/Services/Helper.php:1009
msgid "FluentCart"
msgstr "FluentCart"

#: app/Services/TranslationStrings.php:595
msgid "Failed to copy shortcode"
msgstr "Не удалось скопировать короткий код"

#. translators: %s is the shortcode that was copied, e.g.
#. [fluent_support_portal]
#: app/Services/TranslationStrings.php:1190
msgid "Shortcode copied to clipboard: %s"
msgstr ""

#: app/Services/TranslationStrings.php:1393
msgid "Username is required for WordPress user."
msgstr "Имя пользователя обязательно для пользователя WordPress."

#: app/Services/TranslationStrings.php:953
msgid "Please provide a valid email address."
msgstr "Пожалуйста, предоставьте действительный адрес электронной почты."

#: app/Services/TranslationStrings.php:1097
msgid "Save Configuration"
msgstr "Сохранить конфигурацию"

#: app/Services/TranslationStrings.php:94
msgid "+ Add Product Bot"
msgstr "+ Добавить бота для продукта"

#: app/Services/TranslationStrings.php:1154
msgid "Select a product"
msgstr "Выберите продукт"

#: app/Services/TranslationStrings.php:389
msgid "Configure specialized bots trained for specific products"
msgstr "Настройте специализированных ботов, обученных для конкретных продуктов"

#: app/Services/TranslationStrings.php:994
msgid "Product-Specific Bots"
msgstr "Боты, специфичные для продукта"

#: app/Services/TranslationStrings.php:311
msgid "Bot ID"
msgstr "ID бота"

#: app/Services/TranslationStrings.php:1263
msgid "This bot will handle general queries for all products"
msgstr "Этот бот будет обрабатывать общие запросы для всех продуктов"

#: app/Services/TranslationStrings.php:635
msgid "General Bot"
msgstr "Общий бот"

#: app/Services/TranslationStrings.php:562
msgid "Enabled"
msgstr "Включено"

#: app/Services/TranslationStrings.php:625
msgid "FluentBot Integration"
msgstr "Интеграция с FluentBot"

#: app/Services/TranslationStrings.php:929
msgid "Page ID"
msgstr "ID страницы"

#: app/Services/Integrations/FluentBot/FluentBotAPI.php:51
msgid "No AI response found in the API response."
msgstr "В ответе API не найдено ответа ИИ."

#: app/Services/Integrations/FluentBot/FluentBotAPI.php:44
msgid "Something went wrong."
msgstr "Что-то пошло не так."

#: app/Services/Integrations/FluentBot/FluentBotAPI.php:37
msgid "Unknown error occurred"
msgstr "Произошла неизвестная ошибка"

#: app/Services/Integrations/FluentBot/FluentBotAPI.php:33
msgid "Invalid or empty response from API"
msgstr "Неверный или пустой ответ от API"

#: app/Services/Helper.php:1252
msgid "Ticket Importer"
msgstr "Импортер заявок"

#: app/Services/Helper.php:1237
msgid "File Upload Integrations"
msgstr "Интеграции загрузки файлов"

#: app/Services/Helper.php:1222 app/Services/TranslationStrings.php:629
msgid "FluentCRM Integration"
msgstr "Интеграция FluentCRM"

#: app/Services/Helper.php:670
msgid "(no title)"
msgstr "(без названия)"

#: app/Http/Controllers/TicketController.php:1769
#: app/Http/Controllers/TicketController.php:1788
msgid "Invalid customer selected."
msgstr "Выбран неверный клиент."

#: app/Services/TranslationStrings.php:1536
msgid "This reply will be visible to the customer but will not update the ticket's 'waiting since' timestamp."
msgstr "Этот ответ будет виден клиенту, но не обновит отметку времени ожидания заявки."

#: app/Services/TranslationStrings.php:1170
msgid "Send as Informational Reply"
msgstr "Отправить как информационный ответ"

#: app/Services/Tickets/Importer/AwesomeSupportTickets.php:70
#: app/Services/Tickets/Importer/FreshDeskTickets.php:81
#: app/Services/Tickets/Importer/HelpScoutTickets.php:80
#: app/Services/Tickets/Importer/JSHelpdeskTickets.php:55
#: app/Services/Tickets/Importer/SupportCandyTickets.php:69
#: app/Services/Tickets/Importer/ZendeskTickets.php:148
msgid "All tickets have been imported successfully"
msgstr "Все тикеты были успешно импортированы"

#: app/Services/Helper.php:1061
msgid "Build and manage vibrant online communities with integrated LMS features directly within WordPress."
msgstr "Создавайте и управляйте живыми онлайн-сообществами с интегрированными функциями LMS прямо внутри WordPress."

#: app/Services/Helper.php:1058
msgid "FluentCommunity"
msgstr "FluentCommunity"

#: app/Modules/PermissionManager.php:443
msgid "Delete Tickets & Individual Responses"
msgstr "Удалить тикеты и индивидуальные ответы"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:196
msgid "Select which Fluent Forms fields pair with their<br /> respective Fluent Support fields."
msgstr "Выберите, какие поля Fluent Forms сочетаются с <br />соответствующими полями Fluent Support."

#: app/Services/TranslationStrings.php:1651
msgid "page"
msgstr "страница"

#: app/Services/TranslationStrings.php:138
#: app/Services/TranslationStrings.php:1587
msgid "Add Attachment"
msgstr "Добавить вложение"

#: app/Services/TranslationStrings.php:1595
msgid "Browse Files"
msgstr "Обзор файлов"

#: app/Services/TranslationStrings.php:1020
#: app/Services/TranslationStrings.php:1616
msgid "Refresh"
msgstr "Обновить"

#: app/Services/TranslationStrings.php:1594
msgid "Back to All Tickets"
msgstr "Назад ко всем тикетам"

#. translators: %s is the action being performed (e.g., "view", "edit",
#. "delete")
#: app/Services/CustomerPortalService.php:577
msgid "Sorry! You cannot %s this ticket"
msgstr "Извините! Вы не можете %s эту заявку"

#: app/Services/TranslationStrings.php:1648
msgid "Your account is currently inactive. You cannot create new tickets or reply to existing ones. Please contact the site administrator for assistance"
msgstr "Ваш аккаунт в данный момент неактивен. Вы не можете создавать новые тикеты или отвечать на существующие. Пожалуйста, свяжитесь с администратором сайта для помощи"

#: app/Services/TranslationStrings.php:593
#: app/Services/TranslationStrings.php:1604
msgid "Failed"
msgstr "Не удалось"

#: app/Services/TranslationStrings.php:1614
msgid "Processing"
msgstr "Обработка"

#: app/Services/TranslationStrings.php:1599
msgid "Completed"
msgstr "Завершено"

#: app/Services/TranslationStrings.php:1606
msgid "Log Out"
msgstr "Выйти"

#: app/Services/TranslationStrings.php:1625
msgid "Suggested Articles"
msgstr "Предложенные статьи"

#. translators: %s is the date the ticket was closed
#: app/Services/TranslationStrings.php:1276
#: app/Services/TranslationStrings.php:1631
msgid "This ticket was closed on %s."
msgstr ""

#. translators: %s is a comma-separated list of allowed file extensions (e.g.,
#. "jpg, png, gif")
#: app/Services/AvatarUploder.php:62
msgid "Unsupported file submitted, allowed image file types are: %s"
msgstr "Загружен неподдерживаемый файл, разрешенные типы файлов изображений: %s"

#. translators: %1$d is the number of skipped tickets due to mailbox
#. restrictions.
#: app/Http/Controllers/TicketController.php:1214
msgid "%1$d tickets were skipped due to mailbox restrictions or already being assigned."
msgstr "%1$d тикетов были пропущены из-за ограничений почтового ящика или уже были назначены."

#. translators: %1$d is the number of tickets assigned, %2$s is the agent's
#. name.
#: app/Http/Controllers/TicketController.php:1206
msgid "%1$d tickets have been assigned to %2$s."
msgstr "%1$d тикетов были назначены %2$s."

#. translators: %s: The name of the property that was updated
#: app/Http/Controllers/TicketController.php:908
msgid "%s has been updated"
msgstr "%s был обновлен"

#: app/Hooks/Handlers/ExternalPages.php:317
msgid "File not found or access denied"
msgstr "Файл не найден или доступ запрещен"

#: app/Services/TranslationStrings.php:1104
msgid "Saved Filters"
msgstr "Сохраненные фильтры"

#: app/Services/TranslationStrings.php:328
msgid "By Customers"
msgstr "По клиентам"

#: app/Services/TranslationStrings.php:327
msgid "By Agents"
msgstr "По агентам"

#: app/Services/TranslationStrings.php:329
msgid "By Tickets"
msgstr "По тикетам"

#: app/Services/TranslationStrings.php:1176
msgid "Set Estimated Time"
msgstr "Установить оценочное время"

#: app/Services/TranslationStrings.php:1369
msgid "Update Estimation"
msgstr "Обновить оценку"

#: app/Services/TranslationStrings.php:1177
msgid "Set Estimation"
msgstr "Установить оценку"

#: app/Services/TranslationStrings.php:1440
msgid "Work Description:"
msgstr "Описание работы:"

#: app/Services/TranslationStrings.php:765
msgid "Logged at:"
msgstr "Вошел в:"

#: app/Services/TicketHelper.php:536
msgid "Search ID not found."
msgstr "ID поиска не найден."

#: app/Services/TicketHelper.php:531
msgid "Search deleted successfully."
msgstr "Поиск успешно удален."

#: app/Services/TicketHelper.php:480
msgid "Your search has been saved successfully!"
msgstr "Ваш поиск успешно сохранен!"

#: app/Services/TicketHelper.php:479
msgid "Your saved search has been updated successfully!"
msgstr "Ваш сохраненный поиск успешно обновлен!"

#: app/Services/EmailNotification/Settings.php:408
msgid "If you enable this setting, the agent can specify the amount of time needed to complete a ticket."
msgstr "Если вы включите эту настройку, агент сможет указать количество времени, необходимое для завершения тикета."

#: app/Services/EmailNotification/Settings.php:407
msgid "Agent Time Tracking"
msgstr "Отслеживание времени агента"

#: app/Services/EmailNotification/Settings.php:329
msgid "If you enable this, agents can use keyboard shortcuts for faster actions."
msgstr "Если вы включите это, агенты смогут использовать сочетания клавиш для более быстрых действий."

#: app/Services/EmailNotification/Settings.php:328
msgid "Enable Keyboard Shortcuts"
msgstr "Включить сочетания клавиш"

#: app/Services/EmailNotification/Settings.php:307
msgid "If you enable this setting, any written response will be saved as a draft if an agent accidentally closes a ticket."
msgstr "Если вы включите эту настройку, любой написанный ответ будет сохранен как черновик, если агент случайно закроет тикет."

#: app/Services/EmailNotification/Settings.php:279
msgid "If you enable this feature, all attachments associated with a ticket will be deleted when the ticket is closed."
msgstr "Если вы включите эту функцию, все вложения, связанные с тикетом, будут удалены при закрытии тикета."

#: app/Http/Controllers/TicketController.php:1925
msgid "Invalid filter type."
msgstr "Неверный тип фильтра."

#: app/Services/TranslationStrings.php:1601
msgid "Created at"
msgstr "Создано в"

#: app/Services/TranslationStrings.php:234
#: app/Services/TranslationStrings.php:1592
msgid "Apply"
msgstr "Применить"

#: app/Services/TranslationStrings.php:510
#: app/Services/TranslationStrings.php:1603
msgid "Descending"
msgstr "По убыванию"

#: app/Services/TranslationStrings.php:258
#: app/Services/TranslationStrings.php:1593
msgid "Ascending"
msgstr "По возрастанию"

#: app/Services/TranslationStrings.php:1206
#: app/Services/TranslationStrings.php:1623
msgid "Sort By"
msgstr "Сортировать по"

#: app/Services/TranslationStrings.php:1388
msgid "Use AI for responses, ticket summaries, and sentiment analysis"
msgstr "Используйте ИИ для ответов, сводок по обращениям и анализа тональности"

#: app/Services/TranslationStrings.php:518
msgid "Disconnect"
msgstr "Отключить"

#: app/Services/TranslationStrings.php:527
msgid "Draft"
msgstr "Черновик"

#: app/Services/TranslationStrings.php:1201
msgid "Some General Prompts"
msgstr "Некоторые общие запросы"

#: app/Services/TranslationStrings.php:636
msgid "Generate Responses with AI"
msgstr "Генерировать ответы с помощью ИИ"

#: app/Services/TranslationStrings.php:568
msgid "Enhance Responses with AI"
msgstr "Улучшать ответы с помощью ИИ"

#: app/Services/TranslationStrings.php:701
msgid "Insert Content"
msgstr "Вставить содержимое"

#: app/Services/Helper.php:1422
msgid "AI Activity settings have been updated"
msgstr "Настройки активности ИИ были обновлены"

#: app/Services/Helper.php:1016
msgid "LifterLMS"
msgstr "LifterLMS"

#: app/Services/EmailNotification/Settings.php:321
msgid "If you enable this setting, users will be required to submit a second form of authentication, such as a code sent to their email, to login."
msgstr "Если вы включите эту настройку, пользователям будет необходимо предоставить второй способ аутентификации, например, код, отправленный на их электронную почту, для входа."

#: app/Services/EmailNotification/Settings.php:320
msgid "Enable Two-Factor Authentication"
msgstr "Включить двухфакторную аутентификацию"

#: app/Http/Controllers/TwofaController.php:19
msgid "Your provided code is not valid. Please try again"
msgstr "Ваш предоставленный код недействителен. Пожалуйста, попробуйте еще раз"

#: app/Http/Controllers/SettingsController.php:425
msgid "AI provider settings have been successfully disconnected."
msgstr "Настройки поставщика ИИ успешно отключены."

#: app/Http/Controllers/SettingsController.php:407
msgid "An error occurred while saving the settings: %s"
msgstr "Произошла ошибка при сохранении настроек: %s"

#: app/Http/Controllers/SettingsController.php:402
msgid "AI settings have been successfully saved."
msgstr "Настройки ИИ успешно сохранены."

#: app/Http/Controllers/AuthController.php:130
msgid "Your verification code has been expired. Please try again"
msgstr "Ваш код подтверждения истек. Пожалуйста, попробуйте еще раз"

#: app/Http/Controllers/AuthController.php:100
#: app/Http/Controllers/AuthController.php:108
#: app/Http/Controllers/AuthController.php:142
msgid "Please provide a valid verification code that was sent to your email address"
msgstr "Пожалуйста, предоставьте действительный код подтверждения, который был отправлен на ваш email адрес"

#: app/Hooks/Handlers/TwoFaHandler.php:257
msgid "Verify and Login"
msgstr "Проверить и войти"

#: app/Hooks/Handlers/TwoFaHandler.php:249
msgid "Login Code"
msgstr "Код входа"

#: app/Hooks/Handlers/TwoFaHandler.php:242
msgid "Please check your email inbox and enter the two-factor verification code below:"
msgstr "Пожалуйста, проверьте свою электронную почту и введите код двухфакторной аутентификации ниже:"

#. translators: %s is the site name
#: app/Hooks/Handlers/TwoFaHandler.php:213
msgid "Someone requested to login to %s and here is the Login code that you can use in the login form"
msgstr "Кто-то запросил вход в %s, и вот код входа, который вы можете использовать в форме входа"

#. translators: %1s is the site name
#: app/Hooks/Handlers/TwoFaHandler.php:206
msgid "Your Login code for %1s"
msgstr "Ваш код входа для %1s"

#: app/Hooks/Handlers/TwoFaHandler.php:153
msgid "Sorry, your login code has been expired. Please try to login again"
msgstr "Извините, ваш код входа истек. Пожалуйста, попробуйте войти снова"

#: app/Hooks/Handlers/TwoFaHandler.php:129
#: app/Hooks/Handlers/TwoFaHandler.php:137
#: app/Hooks/Handlers/TwoFaHandler.php:178
#: app/Hooks/Handlers/TwoFaHandler.php:189
msgid "Your provided code or url is not valid"
msgstr "Ваш предоставленный код или URL недействителен"

#: app/Hooks/Handlers/TwoFaHandler.php:114
msgid "Please provide a valid login code"
msgstr "Пожалуйста, предоставьте действительный код входа"

#: app/Hooks/Handlers/EmailVerificationHandler.php:126
msgid "Complete Signup"
msgstr "Завершить регистрацию"

#: app/Hooks/Handlers/EmailVerificationHandler.php:117
#: app/Hooks/Handlers/TwoFaHandler.php:245
msgid "Verification Code"
msgstr "Код подтверждения"

#. translators: %s is the email address
#: app/Hooks/Handlers/EmailVerificationHandler.php:114
msgid "A verification code has been sent to %s. Please provide the code below:"
msgstr "Код подтверждения был отправлен на %s. Пожалуйста, введите код ниже:"

#: app/Hooks/Handlers/EmailVerificationHandler.php:100
#: app/Hooks/Handlers/TwoFaHandler.php:223
msgid "Activate your account"
msgstr "Активировать свою учётную запись"

#: app/Hooks/Handlers/EmailVerificationHandler.php:94
#: app/Hooks/Handlers/TwoFaHandler.php:217
msgid "This code is valid for 10 minutes and is meant to ensure the security of your account. If you did not initiate this request, please ignore this email."
msgstr "Этот код действителен в течение 10 минут и предназначен для обеспечения безопасности вашей учетной записи. Если вы не инициировали этот запрос, пожалуйста, проигнорируйте это письмо."

#. translators: %s is the verification code
#. translators: %s is the two-factor authentication code
#: app/Hooks/Handlers/EmailVerificationHandler.php:92
#: app/Hooks/Handlers/TwoFaHandler.php:215
msgid "Verification Code: %s"
msgstr "Код подтверждения: %s"

#: app/Hooks/Handlers/EmailVerificationHandler.php:90
msgid "Thank you for registering with us! To complete the setup of your account, please enter the verification code below on the registration page."
msgstr "Спасибо за регистрацию у нас! Чтобы завершить настройку вашей учетной записи, пожалуйста, введите код подтверждения ниже на странице регистрации."

#. translators: %s is the user's first name
#. translators: %s is the user's display name
#. translators: %s is the customer's first name
#: app/Hooks/Handlers/EmailVerificationHandler.php:89
#: app/Hooks/Handlers/TwoFaHandler.php:211
#: app/Services/EmailClaimService.php:147
msgid "Hello %s,"
msgstr "Привет, %s,"

#. translators: %s is the site name
#: app/Hooks/Handlers/EmailVerificationHandler.php:84
msgid "Your registration verification code for %s"
msgstr "Ваш код подтверждения регистрации для %s"

#: app/Hooks/Handlers/AuthHandler.php:89
msgid "Reset password"
msgstr "Сбросить пароль"

#: app/Services/Helper.php:1262 app/Services/TranslationStrings.php:706
msgid "Integration Statuses"
msgstr "Статусы интеграции"

#: app/Services/TranslationStrings.php:153
msgid "Add Task to Fluent Boards"
msgstr "Добавить задачу во Fluent Boards"

#: app/Services/Helper.php:1173
msgid "A project management tool designed to streamline workflows and collaboration through customizable, kanban-style boards."
msgstr "Инструмент управления проектами, предназначенный для оптимизации рабочих процессов и сотрудничества с помощью настраиваемых досок в стиле Канбан."

#: app/Services/Helper.php:1170
msgid "FluentBoards"
msgstr "FluentBoards"

#: app/Services/Helper.php:1166
msgid "A security service by Google designed to protect websites from bots and abuse by using challenges to distinguish between human and automated access."
msgstr "Служба безопасности от Google, предназначенная для защиты веб-сайтов от ботов и злоупотреблений с помощью вызовов, чтобы отличить человеческий доступ от автоматизированного."

#: app/Services/Helper.php:1163
msgid "Google reCAPTCHA"
msgstr "Google reCAPTCHA"

#: app/Services/Helper.php:1159
msgid "A WordPress plugin that enables the creation and management of membership sites, including content access control and subscription billing."
msgstr "Плагин WordPress, позволяющий создавать и управлять сайтами с членством, включая контроль доступа к контенту и подписную оплату."

#: app/Services/Helper.php:1156
msgid "MemberPress"
msgstr "MemberPress"

#: app/Services/Helper.php:1152
msgid "A cloud-based file storage and sharing service that allows users to store files online and sync them across devices."
msgstr "Служба облачного хранения и обмена файлами, позволяющая пользователям хранить файлы онлайн и синхронизировать их между устройствами."

#: app/Services/Helper.php:1149
msgid "Dropbox"
msgstr "Dropbox"

#: app/Services/Helper.php:1145
msgid "A cloud storage service by Google for storing, syncing, and sharing files."
msgstr "Служба облачного хранения от Google для хранения, синхронизации и обмена файлами."

#: app/Services/Helper.php:1142
msgid "Google Drive"
msgstr "Google Drive"

#: app/Services/Helper.php:1135
msgid "LearnPress"
msgstr "LearnPress"

#: app/Services/Helper.php:1131
msgid "The leading course platform built for WordPress"
msgstr "Ведущая платформа курсов, созданная для WordPress"

#: app/Services/Helper.php:1128
msgid "LearnDash"
msgstr "LearnDash"

#: app/Services/Helper.php:1124
msgid "All-in-one payment gateway designed for WordPress"
msgstr "Все-в-одном платежный шлюз, разработанный для WordPress"

#: app/Services/Helper.php:1121
msgid "Paymattic"
msgstr "Paymattic"

#: app/Services/Helper.php:1117
msgid "Business communication platform designed for privacy"
msgstr "Платформа деловой коммуникации, разработанная для конфиденциальности"

#: app/Models/Ticket.php:235 app/Services/Helper.php:1114
msgid "WhatsApp"
msgstr "WhatsApp"

#: app/Services/Helper.php:1110
msgid "The standard plugin for knowledge base and documentation"
msgstr "Стандартный плагин для базы знаний и документации"

#: app/Services/Helper.php:1107
msgid "BetterDocs"
msgstr "BetterDocs"

#: app/Services/Helper.php:1100
msgid "Restrict Content pro"
msgstr "Restrict Content pro"

#: app/Services/Helper.php:1096
msgid "The ultimate WordPress platform for digital products"
msgstr "Финальная платформа WordPress для цифровых продуктов"

#: app/Services/Helper.php:1093
msgid "Easy Digital Downloads"
msgstr "Easy Digital Downloads"

#: app/Services/Helper.php:1086
msgid "WishList Member"
msgstr "WishList Member"

#: app/Services/Helper.php:1082
msgid "Business communication platform designed for tech"
msgstr "Платформа деловой коммуникации, разработанная для технологий"

#: app/Services/Helper.php:1079
msgid "Discord"
msgstr "Discord"

#: app/Services/Helper.php:1075 app/Services/Helper.php:1089
#: app/Services/Helper.php:1103
msgid "Powerful platform for any member-focused business"
msgstr "Мощная платформа для любого бизнеса, ориентированного на участников"

#: app/Services/Helper.php:1072
msgid "BuddyBoss"
msgstr "BuddyBoss"

#: app/Services/Helper.php:1068
msgid "A robust form plugin suitable for any business"
msgstr "Надежный плагин форм, подходящий для любого бизнеса"

#: app/Services/Helper.php:1054
msgid "Self-hosted email and marketing automation for WordPress"
msgstr "Самостоятельно размещаемая электронная почта и автоматизация маркетинга для WordPress"

#: app/Services/Helper.php:1051
msgid "FluentCRM"
msgstr "FluentCRM"

#: app/Services/Helper.php:1047
msgid "Business communication platform designed for security"
msgstr "Платформа деловой коммуникации, разработанная для безопасности"

#: app/Services/Helper.php:1037
msgid "Tutor LMS"
msgstr "Tutor LMS"

#: app/Services/Helper.php:1033
msgid "The ultimate platform for any member-focused business"
msgstr "Финальная платформа для любого бизнеса, ориентированного на участников"

#: app/Services/Helper.php:1030
msgid "Paid Memberships Pro"
msgstr "Paid Memberships Pro"

#: app/Services/Helper.php:1026
msgid "Business communication platform designed to scale"
msgstr "Платформа деловой коммуникации, разработанная для масштабирования"

#: app/Services/Helper.php:1019 app/Services/Helper.php:1040
#: app/Services/Helper.php:1138
msgid "Course and e-learning platform built for WordPress"
msgstr "Платформа курсов и электронного обучения, созданная для WordPress"

#: app/Services/Helper.php:1005
msgid "The most popular e-commerce platform for WordPress"
msgstr "Самая популярная платформа электронной коммерции для WordPress"

#: app/Services/Helper.php:1002
msgid "WooCommerce"
msgstr "WooCommerce"

#: app/Http/Controllers/FluentBoardsController.php:97
msgid "Task successfully added to Fluent Boards"
msgstr "Задача успешно добавлена в Fluent Boards"

#: app/Http/Controllers/FluentBoardsController.php:90
msgid "Failed to create task."
msgstr "Не удалось создать задачу."

#: app/Http/Controllers/CustomerPortalController.php:151
msgid "Product is required"
msgstr "Продукт обязателен"

#: app/Services/TranslationStrings.php:229
msgid "An incomplete migration exists. Would you like to resume from the previous one?"
msgstr "Существует незавершенная миграция. Хотите возобновить ее с предыдущего момента?"

#: app/Services/TranslationStrings.php:1082
msgid "Resume Previous Migration"
msgstr "Возобновить предыдущую миграцию"

#: app/Services/TranslationStrings.php:323
msgid "Business Inbox Access Restriction"
msgstr "Ограничение доступа к деловому почтовому ящику"

#: app/Services/TranslationStrings.php:1081
msgid "Restrictions"
msgstr "Ограничения"

#: app/Services/Helper.php:878 app/Services/TranslationStrings.php:520
msgid "Dislikes"
msgstr "Не нравится"

#: app/Services/Helper.php:877 app/Services/TranslationStrings.php:756
msgid "Likes"
msgstr "Нравится"

#: app/Services/EmailNotification/Settings.php:399
msgid "If you enable this setting, users will have the option to provide feedback on an agent's response."
msgstr "Если вы включите эту настройку, пользователи смогут оставлять обратную связь по ответу агента."

#: app/Services/EmailNotification/Settings.php:398
msgid "Agent Feedback Rating"
msgstr "Оценка обратной связи агента"

#: app/Modules/PermissionManager.php:447
msgid "Approve Draft Reply"
msgstr "Одобрить черновик ответа"

#: app/Modules/PermissionManager.php:446
msgid "Draft Reply"
msgstr "Черновик ответа"

#: app/Http/Controllers/TicketController.php:1638
msgid "Draft response has been successfully approved."
msgstr "Черновик ответа успешно одобрен."

#: app/Services/Includes/UploadService.php:30
msgid "File upload failed"
msgstr "Загрузка файла не удалась"

#: app/Http/Controllers/SettingsController.php:748
msgid "Upload and store the files to your Google Drive Storage."
msgstr "Загружайте и храните файлы в вашем хранилище Google Drive."

#: app/Http/Controllers/SettingsController.php:739
msgid "Upload and store the files to your Dropbox Storage."
msgstr "Загружайте и храните файлы в вашем хранилище Dropbox."

#: app/Http/Controllers/SettingsController.php:729
msgid "Upload and store the files to your WordPress File System Storage."
msgstr "Загружайте и храните файлы в файловой системе WordPress."

#: app/Services/TranslationStrings.php:1018
msgid "Reconnect"
msgstr "Переподключиться"

#: app/Services/EmailNotification/Settings.php:312
msgid "Custom Registration Form Field"
msgstr "Поле пользовательской формы регистрации"

#: app/Modules/PermissionManager.php:442
msgid "Assign Agents"
msgstr "Назначать агентов"

#: app/Modules/MCP/Helpers/MCPHelper.php:693
msgid "You do not have permission to assign agents"
msgstr "У вас нет разрешения назначать агентов"

#: app/Http/Controllers/WidgetsController.php:45
#: app/Modules/MCP/Tools/ManagementTools.php:473
#: app/Modules/MCP/Tools/ResponseTools.php:100
#: app/Modules/MCP/Tools/ResponseTools.php:598
#: app/Modules/MCP/Tools/ResponseTools.php:657
#: app/Modules/MCP/Tools/TicketTools.php:296
#: app/Modules/MCP/Tools/TicketTools.php:599
#: app/Modules/MCP/Tools/TicketTools.php:662
#: app/Modules/MCP/Tools/TicketTools.php:838
#: app/Modules/MCP/Tools/TicketTools.php:868
#: app/Modules/MCP/Tools/TicketTools.php:1008
#: app/Services/TranslationStrings.php:1319
msgid "Ticket not found"
msgstr "Тикет не найден"

#: app/Hooks/Handlers/AuthHandler.php:469
msgid "Select a Country"
msgstr "Выберите страну"

#: app/Services/TranslationStrings.php:1280
#: app/Services/TranslationStrings.php:1632
msgid "Thread Follower"
msgstr "Подписчик на ветку"

#: app/Services/TranslationStrings.php:1281
#: app/Services/TranslationStrings.php:1633
msgid "Thread Starter"
msgstr "Создатель ветки"

#: app/Services/TranslationStrings.php:190
msgid "Agent Performance (Today)"
msgstr "Производительность агента (сегодня)"

#: app/Services/TranslationStrings.php:177
msgid "Advanced filter"
msgstr "Расширенный фильтр"

#: app/Services/TranslationStrings.php:914
msgid "Open Ticket in New Tab"
msgstr "Открыть заявку в новой вкладке"

#: app/Services/TranslationStrings.php:243
msgid "Are you sure to delete this Ticket?"
msgstr "Вы уверены, что хотите удалить этот тикет?"

#: app/Modules/MCP/AbilitiesRegistrar.php:171
#: app/Services/TranslationStrings.php:503
msgid "Delete Ticket"
msgstr "Удалить тикет"

#: app/Services/Helper.php:1202 app/Services/TranslationStrings.php:1295
msgid "Ticket Form Config"
msgstr "Конфигурация формы заявки"

#: app/Http/Controllers/TicketController.php:1391
msgid "Ticket has been deleted successfully"
msgstr "Заявка успешно удалена"

#: app/Http/Controllers/CustomerPortalController.php:180
msgid "Invalid form data submitted"
msgstr "Отправлены неверные данные формы"

#: app/Http/Controllers/CustomerPortalController.php:141
msgid "Content is required"
msgstr "Содержимое обязательно"

#: app/Http/Controllers/CustomerPortalController.php:140
#: app/Services/TranslationStrings.php:1337
msgid "Title is required"
msgstr "Заголовок обязателен"

#: app/Services/TranslationStrings.php:1563
msgid "Are you sure want to set this business box for webhook?"
msgstr "Вы уверены, что хотите установить этот деловой ящик для вебхука?"

#: app/Services/TranslationStrings.php:1179
msgid "Set as Default"
msgstr "Установить как по умолчанию"

#: app/Services/TranslationStrings.php:117
msgid "API Key"
msgstr "API-ключ"

#: app/Services/TranslationStrings.php:1485
msgid "Zendesk Domain"
msgstr "Домен Zendesk"

#: app/Services/TranslationStrings.php:516
msgid "Discard"
msgstr "Отклонить"

#: app/Services/TranslationStrings.php:1103
msgid "Saved Draft"
msgstr "Сохраненный черновик"

#: app/Services/TranslationStrings.php:670
msgid "Here Are A Few Tickets You May Want To Take A Look At"
msgstr "Вот несколько тикетов, которые вы можете просмотреть"

#: app/Services/MailerInbox/MailBoxService.php:150
msgid "Selected Business has been set as default"
msgstr "Выбранный бизнес установлен по умолчанию"

#: app/Services/EmailNotification/Settings.php:306
msgid "Enable Draft Mode"
msgstr "Включить режим черновика"

#: app/Services/EmailNotification/Settings.php:271
msgid "Maximum File Upload"
msgstr "Максимальный размер загружаемого файла"

#: app/Modules/StatModule.php:339
msgid "Waiting Today"
msgstr "Ожидание сегодня"

#: app/Modules/PermissionManager.php:471
msgid "View Agent Today Performance"
msgstr "Просмотреть производительность агента сегодня"

#: app/Http/Controllers/TicketController.php:781
msgid "Discard draft successfully"
msgstr "Черновик успешно отклонен"

#: app/Http/Controllers/TicketController.php:682
msgid "Draft has been updated"
msgstr "Черновик обновлен"

#: app/Http/Controllers/TicketController.php:695
msgid "Draft has been added"
msgstr "Черновик добавлен"

#: app/Http/Controllers/AuthController.php:467
msgid "You are not allowed to reset password using this form"
msgstr "Вам не разрешено сбрасывать пароль с помощью этой формы"

#: app/Http/Controllers/AuthController.php:226
msgid "You are not allowed to login using this form"
msgstr "Вам не разрешено входить в систему с помощью этой формы"

#: app/Http/Controllers/AuthController.php:30
msgid "You are not allowed to signup using this form"
msgstr "Вам не разрешено регистрироваться с помощью этой формы"

#: app/Services/TranslationStrings.php:1004
msgid "Public Label"
msgstr "Общедоступная метка"

#: app/Services/TranslationStrings.php:354
msgid "Clear Settings"
msgstr "Очистить настройки"

#: app/Services/TranslationStrings.php:1395
msgid "Validate Captcha"
msgstr "Проверить CAPTCHA"

#: app/Services/TranslationStrings.php:1193
msgid "Signup Form"
msgstr "Форма регистрации"

#: app/Services/TranslationStrings.php:766
msgid "Login Form"
msgstr "Форма входа"

#: app/Services/TranslationStrings.php:1399
msgid "Version 3"
msgstr "Версия 3"

#: app/Services/TranslationStrings.php:1398
msgid "Version 2"
msgstr "Версия 2"

#: app/Services/TranslationStrings.php:1064
msgid "Required"
msgstr "Обязательно"

#: app/Services/Helper.php:1257
msgid "Recaptcha"
msgstr "Recaptcha"

#: app/Http/Controllers/SettingsController.php:361
msgid "Your reCAPTCHA settings added successfully."
msgstr "Настройки reCAPTCHA успешно добавлены."

#: app/Http/Controllers/SettingsController.php:350
msgid "Your reCAPTCHA settings updated successfully."
msgstr "Настройки reCAPTCHA успешно обновлены."

#: app/Http/Controllers/SettingsController.php:336
msgid "Your reCAPTCHA settings are not valid."
msgstr "Ваши настройки reCAPTCHA недействительны."

#: app/Http/Controllers/SettingsController.php:325
msgid "Your recaptcha details are already saved."
msgstr "Ваши данные reCAPTCHA уже сохранены."

#: app/Http/Controllers/SettingsController.php:303
msgid "Unable to delete reCAPTCHA settings, try again"
msgstr "Невозможно удалить настройки reCAPTCHA, попробуйте еще раз"

#: app/Http/Controllers/SettingsController.php:298
msgid "Your reCAPTCHA settings deleted successfully."
msgstr "Настройки reCAPTCHA успешно удалены."

#: app/Http/Controllers/AuthController.php:77
#: app/Http/Controllers/AuthController.php:244
#: app/Http/Controllers/CustomerPortalController.php:128
msgid "Your recaptcha is not verified"
msgstr "Ваша reCAPTCHA не проверена"

#: app/Services/TranslationStrings.php:1110
msgid "Search Existing contact or provide email address"
msgstr "Поиск существующего контакта или введите адрес электронной почты"

#: app/Services/TranslationStrings.php:592
msgid "Export Agents Summary"
msgstr "Экспортировать сводку агентов"

#: app/Services/TranslationStrings.php:811
msgid "Move"
msgstr "Переместить"

#: app/Services/TranslationStrings.php:98
msgid ". You can set your actions and run the workflow actions from ticket page."
msgstr ". Вы можете настроить свои действия и запускать действия рабочего процесса со страницы тикета."

#: app/Services/TranslationStrings.php:1541
msgid "manual workflow"
msgstr "ручной рабочий процесс"

#: app/Services/TranslationStrings.php:1264
msgid "This is a"
msgstr "Это"

#: app/Services/TranslationStrings.php:122
msgid "Action Title"
msgstr "Название действия"

#: app/Services/TranslationStrings.php:821
msgid "Name:"
msgstr "Имя:"

#: app/Services/TranslationStrings.php:359
msgid "Click here"
msgstr "Нажмите здесь"

#: app/Services/TranslationStrings.php:1351
msgid "Twilio Integration"
msgstr "Интеграция Twilio"

#: app/Services/TranslationStrings.php:697
msgid "Incoming Webhook URL"
msgstr "URL входящего вебхука"

#: app/Services/TranslationStrings.php:380
msgid "Condition Match Type"
msgstr "Тип совпадения условия"

#: app/Services/TranslationStrings.php:453
msgid "Currently no migration is available for this site"
msgstr "В настоящее время для этого сайта нет доступной миграции"

#: app/Services/TranslationStrings.php:683
msgid "If you don't select any column, by default system will take all."
msgstr "Если вы не выберете ни одного столбца, система по умолчанию возьмет все."

#: app/Services/TranslationStrings.php:1359
msgid "Uncheck all"
msgstr "Снять все отметки"

#: app/Services/TranslationStrings.php:337
msgid "Check all"
msgstr "Выбрать все"

#: app/Services/TranslationStrings.php:547
msgid "Email Piping"
msgstr "Почтовая труба"

#: app/Services/TranslationStrings.php:780
msgid "A manual workflow does nothing until you run it. When you apply a manual workflow to a ticket, Fluent Support performs all of its actions."
msgstr ""

#: app/Services/TranslationStrings.php:290
msgid "When the subject line contains \"Bug Report\", Fluent Support automatically adds a tag, sends an email to the customer and assigns a support agent."
msgstr ""

#: app/Services/TranslationStrings.php:291
msgid "Automatic workflows are always on and run on the ticket events you select. Based on what happens to your tickets and conversations, they run the defined actions automatically."
msgstr ""

#: app/Services/TranslationStrings.php:779
msgid "When a customer writes in with a specific question, you run this workflow to send a reply, add a tag and assign the ticket to someone on your team."
msgstr ""

#: app/Services/TranslationStrings.php:1442
msgid "Workflow Name"
msgstr "Имя рабочего процесса"

#: app/Services/TranslationStrings.php:1468
msgid "Your Workflow Name"
msgstr "Имя вашего рабочего процесса"

#: app/Services/TranslationStrings.php:616
msgid "Filter by ticket title"
msgstr "Фильтровать по заголовку тикета"

#: app/Services/TranslationStrings.php:586
msgid "Ex: +123456789"
msgstr "Напр.: +123456789"

#: app/Services/TranslationStrings.php:1435
msgid "WhatsApp Phone Number"
msgstr "Номер телефона WhatsApp"

#: app/Services/TranslationStrings.php:919
msgid "Option Value"
msgstr "Значение опции"

#: app/Services/TranslationStrings.php:610
msgid "Field Value Options"
msgstr "Варианты значений поля"

#: app/Services/TranslationStrings.php:608
msgid "Field Placeholder"
msgstr "Заполнитель поля"

#: app/Services/TranslationStrings.php:941
msgid "Placeholder"
msgstr "Заполнитель"

#: app/Services/TranslationStrings.php:1116
msgid "Search or provide email address"
msgstr "Поиск или введите адрес электронной почты"

#: app/Services/TranslationStrings.php:1419
msgid "Want to move all or custom selected"
msgstr "Хотите переместить все или выбранные вручную"

#: app/Services/TranslationStrings.php:1144
msgid "Select Option"
msgstr "Выберите опцию"

#: app/Services/TranslationStrings.php:381
msgid "Condition Value"
msgstr "Значение условия"

#: app/Services/TranslationStrings.php:1143
msgid "Select Operator"
msgstr "Выберите оператор"

#: app/Services/TranslationStrings.php:658
msgid "Greeting Message"
msgstr "Приветственное сообщение"

#: app/Services/TranslationStrings.php:1065
msgid "Reset"
msgstr "Сбросить"

#: app/Services/TranslationStrings.php:1386
msgid "Upload a Custom Picture"
msgstr "Загрузить пользовательское изображение"

#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:92
#: app/Services/TranslationStrings.php:1131
msgid "Select Business Inbox"
msgstr "Выберите почтовый ящик бизнеса"

#: app/Services/Helper.php:1247 app/Services/TranslationStrings.php:286
msgid "Auto Close Settings"
msgstr "Настройки автоматического закрытия"

#: app/Services/TranslationStrings.php:523
msgid "Do you want to delete all imported tickets and their data?"
msgstr ""

#: app/Services/TranslationStrings.php:455
msgid "Custom Field Admin Label"
msgstr "Ярлык администратора пользовательского поля"

#: app/Services/TranslationStrings.php:456
msgid "Custom Field Public Label"
msgstr "Публичный ярлык пользовательского поля"

#: app/Services/TranslationStrings.php:1198
msgid "Slug (Optional)"
msgstr "Слаг (необязательно)"

#: app/Services/TranslationStrings.php:457
msgid "Custom Field Slug"
msgstr "Slug пользовательского поля"

#: app/Services/TranslationStrings.php:174
msgid "Admin Label (Optional)"
msgstr "Ярлык администратора (необязательно)"

#: app/Services/TranslationStrings.php:1137
msgid "Select Field Type"
msgstr "Выберите тип поля"

#: app/Services/TranslationStrings.php:609
msgid "Field Type"
msgstr "Тип поля"

#: app/Services/TranslationStrings.php:554
msgid "Enable Auto Closing Inactive Tickets"
msgstr "Включить автоматическое закрытие неактивных тикетов"

#: app/Services/TranslationStrings.php:1564
msgid "Create Multiple Shared inbox and connect your email inbox with Fluent Support"
msgstr "Создайте несколько общих почтовых ящиков и подключите ваш почтовый ящик к Fluent Support"

#: app/Services/TranslationStrings.php:287
msgid "Auto Close tickets based on active days or based on tags or waiting time."
msgstr "Автоматически закрывать тикеты на основе активных дней, тегов или времени ожидания."

#: app/Services/TranslationStrings.php:374
msgid "Closed Ticket"
msgstr "Закрытый тикет"

#: app/Services/TranslationStrings.php:687
msgid "Import from other Support Tickets Plugins"
msgstr "Импорт из других плагинов учета тикетов"

#: app/Services/TranslationStrings.php:1449
msgid "Yes"
msgstr "Да"

#: app/Services/TranslationStrings.php:218
msgid "All or Custom"
msgstr "Все или пользовательский"

#: app/Services/TranslationStrings.php:1068
msgid "Reset To Default Gravatar"
msgstr "Сбросить к значку Gravatar по умолчанию"

#: app/Services/TranslationStrings.php:1300
msgid "Ticket Mailbox"
msgstr "Почтовый ящик заявки"

#. translators: %s is the label of the Get Authorized button
#: app/Services/TranslationStrings.php:642
msgid "Get Authorized"
msgstr "Получить авторизацию"

#: app/Services/TranslationStrings.php:934
msgid "Paste the authorization code here once you get it."
msgstr "Вставьте код авторизации здесь, как только получите его."

#: app/Services/TranslationStrings.php:962
msgid "Please select a mailbox"
msgstr "Пожалуйста, выберите почтовый ящик"

#: app/Services/TranslationStrings.php:338
msgid "Choose Mailbox"
msgstr "Выбрать почтовый ящик"

#: app/Services/TranslationStrings.php:120
msgid "Access Token"
msgstr "Токен доступа"

#: app/Services/TranslationStrings.php:1063
msgid "Request Token"
msgstr "Запросить токен"

#. translators: %s is the label of the Authorization Code field
#: app/Services/TranslationStrings.php:285
msgid "Authorization Code"
msgstr "Код авторизации"

#: app/Services/TranslationStrings.php:1467
msgid "Your Help Scout authorization code is:"
msgstr "Ваш код авторизации Help Scout:"

#: app/Services/TranslationStrings.php:232
msgid "App Secret"
msgstr "Секрет приложения"

#: app/Services/TranslationStrings.php:931
msgid "Password (Leave blank for auto generated)"
msgstr "Пароль (Оставьте пустым для автогенерации)"

#: app/Services/TranslationStrings.php:231
msgid "App ID"
msgstr "ID приложения"

#: app/Services/TranslationStrings.php:1348
msgid "Trigger Type"
msgstr "Тип триггера"

#: app/Services/TranslationStrings.php:1128
msgid "Select All"
msgstr "Выбрать все"

#: app/Services/Tickets/Importer/AwesomeSupportTickets.php:43
#: app/Services/Tickets/Importer/JSHelpdeskTickets.php:28
#: app/Services/Tickets/Importer/SupportCandyTickets.php:42
msgid "Sorry, no tickets available for import."
msgstr "Извините, нет заявок, доступных для импорта."

#: app/Services/EmailNotification/Settings.php:644
msgid "Ticket Logged by Agent (To Customer)"
msgstr "Обращение зарегистрировано агентом (к клиенту)"

#: app/Services/TranslationStrings.php:1521
msgid "Select columns that you want to export"
msgstr "Выберите столбцы, которые вы хотите экспортировать"

#: app/Services/TranslationStrings.php:1546
msgid "At this moment you don't have any bookmarked tickets."
msgstr "В данный момент у вас нет закладок по тикетам."

#: app/Services/TranslationStrings.php:1466
msgid "Your Bookmarked Tickets"
msgstr "Ваши закладки заявок"

#: app/Services/Tickets/Importer/JSHelpdeskTickets.php:247
msgid "All JS Helpdesk tickets and associated data have been deleted. You may now deactivate JS Helpdesk Plugin and start using Fluent Support"
msgstr "Все тикеты JS Helpdesk и связанные данные были удалены. Теперь вы можете деактивировать плагин JS Helpdesk и начать использовать Fluent Support"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:365
msgid "Support ticket creation failed, because customer email is blocked"
msgstr "Создание заявки на поддержку не удалось, потому что email клиента заблокирован"

#: app/Services/TranslationStrings.php:515
msgid "Disabled"
msgstr "Отключено"

#: app/Services/TranslationStrings.php:686
msgid "Import Tickets"
msgstr "Импортировать тикеты"

#: app/Services/TranslationStrings.php:370
msgid "Close Ticket Silently"
msgstr "Закрыть тикет без уведомления"

#: app/Services/TranslationStrings.php:1520
msgid "Include Agents in Summary"
msgstr "Включить агентов в сводку"

#: app/Services/TranslationStrings.php:1487
msgid "Today's Active Tickets By Products"
msgstr "Активные заявки сегодня по продуктам"

#: app/Services/TranslationStrings.php:1588
msgid "Additional info"
msgstr "Дополнительная информация"

#: app/Services/TranslationStrings.php:1515
msgid "Web and Email Based (MailBox)"
msgstr "Веб и на основе электронной почты (почтовый ящик)"

#: app/Services/Tickets/TicketStats.php:51
msgid "Awaiting Replies"
msgstr "Ожидающие ответов"

#: app/Services/Tickets/Importer/SupportCandyTickets.php:312
msgid "All Support Candy Tickets and associated data have been deleted. You may now deactivate Support Candy Plugin and start using Fluent Support"
msgstr "Все тикеты Support Candy и связанные данные были удалены. Теперь вы можете деактивировать плагин Support Candy и начать использовать Fluent Support"

#: app/Services/Tickets/Importer/AwesomeSupportTickets.php:247
msgid "All tickets have been deleted successfully"
msgstr "Все тикеты были успешно удалены"

#: app/Http/Controllers/CustomerPortalController.php:294
msgid "Sorry you cannot create response"
msgstr "Извините, вы не можете создать ответ"

#: app/Http/Controllers/CustomerPortalController.php:226
msgid "Sorry you cannot create ticket"
msgstr "Извините, вы не можете создать тикет"

#: app/Http/Controllers/AuthController.php:573
msgid "Someone has requested a new password for the following account on WordPress:"
msgstr "Кто-то запросил новый пароль для следующей учетной записи на WordPress:"

#. translators: %s is the site name
#: app/Http/Controllers/AuthController.php:542
msgid "Reset your password for %s"
msgstr "Сбросьте свой пароль для %s"

#. translators: %s is the URL to the support portal
#: app/Hooks/Handlers/AuthHandler.php:232
msgid "You are already logged in. <a href=\"%s\">Go to support portal</a>"
msgstr "Вы уже вошли в систему. <a href=\"%s\">Перейти к порталу поддержки</a>"

#: app/Services/TranslationStrings.php:235
msgid "Apply / Remove Lists on FluentCRM Profile"
msgstr "Применить / Удалить списки в профиле FluentCRM"

#: app/Services/Tickets/TicketStats.php:39
msgid "Un-Assigned Tickets"
msgstr "Неприсвоенные заявки"

#: app/Services/Tickets/TicketStats.php:21
#: app/Services/TranslationStrings.php:1346
msgid "Total Tickets"
msgstr "Всего заявок"

#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:85
msgid "Ticket Description"
msgstr "Описание заявки"

#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:84
msgid "Ticket Description (you can use any smart code)"
msgstr "Описание заявки (вы можете использовать любой умный код)"

#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:79
msgid "Ticket Title (you can use any smart code)"
msgstr "Заголовок заявки (вы можете использовать любой умный код)"

#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:51
#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:75
msgid "Add a support ticket for contact"
msgstr "Добавить тикет поддержки для контакта"

#: app/Modules/MCP/AbilitiesRegistrar.php:87
#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:50
#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:74
msgid "Create Support Ticket"
msgstr "Создать тикет поддержки"

#: app/Services/FluentCRMServices.php:60
msgid "FluentCRM contact lists has been updated"
msgstr "Списки контактов FluentCRM были обновлены"

#: app/Services/EmailNotification/Settings.php:287
msgid "If you enable this, logged in user can see the ticket summary from top nav bar."
msgstr "Если вы включите это, вошедший пользователь сможет видеть сводку тикета в верхней навигационной панели."

#: app/Services/EmailNotification/Settings.php:286
msgid "Enable Fluent Summary In Admin Bar"
msgstr "Включить краткую сводку Fluent в административной панели"

#: app/Modules/MCP/AbilitiesRegistrar.php:214
#: app/Modules/PermissionManager.php:445
#: app/Services/TranslationStrings.php:1211
msgid "Split Ticket"
msgstr "Разделить заявку"

#: app/Hooks/Handlers/AdminBarHandler.php:101
#: app/Services/TranslationStrings.php:1400
msgid "View"
msgstr "Просмотреть"

#: app/Hooks/Handlers/AdminBarHandler.php:90
msgid "Count"
msgstr "Количество"

#: app/Hooks/Handlers/AdminBarHandler.php:75
msgid "Fluent Support Stats"
msgstr "Статистика Fluent Support"

#: app/Hooks/Handlers/AdminBarHandler.php:42
#: app/Services/TranslationStrings.php:1309
msgid "Ticket Summary"
msgstr "Краткое содержание заявки"

#: app/Hooks/Handlers/AdminBarHandler.php:35
msgid "Quick Summary"
msgstr "Краткое резюме"

#: app/Services/TranslationStrings.php:690
msgid "Inbox Color"
msgstr "Цвет входящего ящика"

#: app/Services/EmailNotification/Settings.php:265
msgid "Max File Size (in MegaByte)"
msgstr "Максимальный размер файла (в мегабайтах)"

#: app/Http/Controllers/CustomerPortalController.php:410
msgid "You have been logged out"
msgstr "Вы вышли из системы"

#: app/Http/Controllers/CustomerController.php:270
msgid "Customer avatar reset to gravatar default"
msgstr "Аватар клиента сброшен на значение по умолчанию Gravatar"

#: app/Http/Controllers/AuthController.php:577
msgid "If you did not request to reset your password, please ignore this email."
msgstr "Если вы не просили сбросить свой пароль, пожалуйста, проигнорируйте это письмо."

#. translators: %s is the site name
#: app/Http/Controllers/AuthController.php:569
msgid "Reset your password for %s support portal"
msgstr "Сбросьте свой пароль для портала поддержки %s"

#: app/Http/Controllers/AgentController.php:174
msgid "Support Staff avatar reset to gravatar default"
msgstr "Аватар персонала поддержки сброшен к значку Gravatar по умолчанию"

#: app/Http/Controllers/AgentController.php:91
msgid "Support Staff has been deleted"
msgstr "Персонал поддержки удален"

#: app/Hooks/Handlers/AuthHandler.php:213
msgid "Reset Password"
msgstr "Сбросить пароль"

#: app/Hooks/Handlers/AuthHandler.php:87
msgid "Forgot your password?"
msgstr "Забыли пароль?"

#: app/Hooks/Handlers/AuthHandler.php:37 app/Hooks/Handlers/AuthHandler.php:114
#: app/Hooks/Handlers/AuthHandler.php:182
msgid "You are already logged in."
msgstr "Вы уже вошли в систему."

#: app/Services/TranslationStrings.php:1577
msgid "Are you sure to remove this bookmark?"
msgstr "Вы уверены, что хотите удалить эту закладку?"

#: app/Services/TranslationStrings.php:1511
msgid "Sorry, this customer has one ticket only"
msgstr "Извините, у этого клиента только одна заявка"

#: app/Services/TranslationStrings.php:139
msgid "Add Bookmark"
msgstr "Добавить закладку"

#: app/Services/TranslationStrings.php:309
msgid "Bookmarks"
msgstr "Закладки"

#: app/Services/TranslationStrings.php:881
msgid "Not Includes In"
msgstr "Не включает в"

#: app/Services/TranslationStrings.php:695
msgid "Includes In"
msgstr "Включает в"

#: app/Services/TranslationStrings.php:795
msgid "Merge"
msgstr "Объединить"

#: app/Modules/MCP/AbilitiesRegistrar.php:199
#: app/Modules/PermissionManager.php:444
#: app/Services/TranslationStrings.php:797
msgid "Merge Tickets"
msgstr "Объединить заявки"

#: app/Services/TranslationStrings.php:1544
msgid "Filter and select specific ticket and move these to another mailbox easily"
msgstr "Фильтруйте и выбирайте конкретные тикеты и легко перемещайте их в другой почтовый ящик"

#: app/Services/TranslationStrings.php:1562
msgid "Please select the business in where you want to move the tickets"
msgstr "Пожалуйста, выберите бизнес, в который вы хотите переместить заявки"

#: app/Services/TranslationStrings.php:1499
msgid "average"
msgstr "средний"

#: app/Http/Controllers/SettingsController.php:577
msgid "Fluent Forms could not be installed"
msgstr "Fluent Forms не удалось установить"

#: app/Http/Controllers/SettingsController.php:550
#: app/Http/Controllers/SettingsController.php:572
msgid "Fluent Forms plugin has been installed and activated successfully"
msgstr "Плагин Fluent Forms успешно установлен и активирован"

#: app/Http/Controllers/SettingsController.php:286
msgid "Installation has been completed"
msgstr "Установка завершена"

#: app/Services/MailerInbox/MailBoxService.php:128
msgid "All ticket moves to the selected Business"
msgstr "Все тикеты перемещаются в выбранный бизнес"

#: app/Services/MailerInbox/MailBoxService.php:233
msgid "New Box cannot be the same as MailBox ID"
msgstr "Новый почтовый ящик не может быть MailBox ID"

#: app/Hooks/Handlers/PrivacyHandler.php:231
msgid "Address Line Two"
msgstr "Адрес, строка 2"

#: app/Hooks/Handlers/PrivacyHandler.php:227
msgid "Address Line One"
msgstr "Адрес, строка 1"

#: app/Hooks/Handlers/PrivacyHandler.php:223
msgid "Last IP Address"
msgstr "Последний IP-адрес"

#: app/Hooks/Handlers/PrivacyHandler.php:219
msgid "IP Address"
msgstr "IP-адрес"

#: app/Hooks/Handlers/PrivacyHandler.php:199
msgid "Customer ID"
msgstr "ID клиента"

#: app/Hooks/Handlers/PrivacyHandler.php:195
msgid "Fluent Support Customer"
msgstr "Клиент Fluent Support"

#: app/Hooks/Handlers/PrivacyHandler.php:161
msgid "Conversation Created At"
msgstr "Беседа создана в"

#: app/Hooks/Handlers/PrivacyHandler.php:157
msgid "Conversation Attachments"
msgstr "Вложения беседы"

#: app/Hooks/Handlers/PrivacyHandler.php:153
msgid "Conversation Content"
msgstr "Содержимое беседы"

#: app/Hooks/Handlers/PrivacyHandler.php:145
msgid "Conversation ID"
msgstr "ID беседы"

#: app/Hooks/Handlers/PrivacyHandler.php:141
msgid "Fluent Support Conversations"
msgstr "Беседы Fluent Support"

#: app/Hooks/Handlers/PrivacyHandler.php:100
msgid "Ticket Created At"
msgstr "Заявка создана в"

#: app/Hooks/Handlers/PrivacyHandler.php:92
msgid "Ticket Status"
msgstr "Статус заявки"

#: app/Hooks/Handlers/PrivacyHandler.php:84
#: app/Services/TranslationStrings.php:1304
msgid "Ticket Product"
msgstr "Продукт заявки"

#: app/Hooks/Handlers/PrivacyHandler.php:64
msgid "Fluent Support Tickets"
msgstr "Тикеты Fluent Support"

#: app/Hooks/Handlers/PrivacyHandler.php:39
msgid "Fluent Support Personal Data Eraser"
msgstr "Очиститель личных данных Fluent Support"

#: app/Hooks/Handlers/PrivacyHandler.php:30
msgid "Fluent Support Customer Exporter"
msgstr "Экспортер клиентов Fluent Support"

#: app/Hooks/Handlers/PrivacyHandler.php:25
msgid "Fluent Support Conversations Exporter"
msgstr "Экспортер бесед Fluent Support"

#: app/Hooks/Handlers/PrivacyHandler.php:20
msgid "Fluent Support Tickets Exporter"
msgstr "Экспортер тикетов Fluent Support"

#: app/Services/TranslationStrings.php:1489
msgid "Using advanced filtering you can get more specific tickets"
msgstr "Используя расширенную фильтрацию, вы можете получить более конкретные заявки"

#: app/Services/TranslationStrings.php:245
msgid "Are you sure to delete this?"
msgstr "Вы уверены, что хотите удалить это?"

#: app/Services/TranslationStrings.php:1509
msgid "confirm"
msgstr "подтвердить"

#: app/Services/TranslationStrings.php:146
msgid "Add More"
msgstr "Добавить еще"

#: app/Services/TranslationStrings.php:1138
msgid "Select Form Property"
msgstr "Выберите свойство формы"

#: app/Services/TranslationStrings.php:1133
msgid "Select Contact Property"
msgstr "Выберите свойство контакта"

#: app/Services/TranslationStrings.php:1150
msgid "Select Value"
msgstr "Выберите значение"

#: app/Services/TranslationStrings.php:1441
msgid "Workflow Actions (Tasks)"
msgstr "Действия рабочего процесса (задачи)"

#: app/Services/TranslationStrings.php:778
msgid "Manual Trigger"
msgstr "Ручной триггер"

#: app/Services/TranslationStrings.php:1178
msgid "Set Your Trigger & Conditions"
msgstr "Установите ваш триггер и условия"

#: app/Services/TranslationStrings.php:1378
msgid "Update Workflow"
msgstr "Обновить рабочий процесс"

#: app/Services/TranslationStrings.php:901
msgid "OR"
msgstr "ИЛИ"

#: app/Services/TranslationStrings.php:632
msgid "From"
msgstr "От"

#: app/Services/TranslationStrings.php:940
msgid "Pick a day"
msgstr "Выберите день"

#: app/Services/TranslationStrings.php:717
msgid "Is between"
msgstr "Между"

#: app/Services/TranslationStrings.php:715
msgid "Is after"
msgstr "После"

#: app/Services/TranslationStrings.php:716
msgid "Is before"
msgstr "До"

#: app/Services/TranslationStrings.php:116
msgid "AND"
msgstr "И"

#: app/Services/TranslationStrings.php:383
msgid "Conditions"
msgstr "Условия"

#: app/Services/TranslationStrings.php:1139
msgid "Select Integration Event"
msgstr "Выберите событие интеграции"

#: app/Services/TranslationStrings.php:1513
msgid "Are you sure to delete this Action?"
msgstr "Вы уверены, что хотите удалить это действие?"

#: app/Services/TranslationStrings.php:1452
msgid "Yes, Delete this Action"
msgstr "Да, удалить это действие"

#: app/Services/TranslationStrings.php:536
msgid "Edit"
msgstr "Редактировать"

#: app/Services/TranslationStrings.php:266
msgid "Assign Agent"
msgstr "Назначить агента"

#: app/Services/TranslationStrings.php:435
msgid "Create New User in WordPress"
msgstr "Создать нового пользователя в WordPress"

#: app/Services/TranslationStrings.php:1088
msgid "Run Workflow"
msgstr "Запустить рабочий процесс"

#: app/Services/TranslationStrings.php:1497
msgid "and"
msgstr "и"

#: app/Services/TranslationStrings.php:1084
msgid "Review your Workflow"
msgstr "Просмотрите ваш рабочий процесс"

#: app/Services/TranslationStrings.php:1566
msgid "Are you sure to delete this tag?"
msgstr "Вы уверены, что хотите удалить этот тег?"

#: app/Services/TranslationStrings.php:1567
msgid "Ticket Form Customization including Knowledge base integration is available on Pro Version"
msgstr "Настройка формы заявки, включая интеграцию базы знаний, доступна в версии Pro"

#: app/Services/TranslationStrings.php:1296
msgid "Ticket Form Settings"
msgstr "Настройки формы заявки"

#: app/Services/TranslationStrings.php:1553
msgid "Are you sure to delete this product?"
msgstr "Вы уверены, что хотите удалить этот продукт?"

#: app/Services/TranslationStrings.php:1007
msgid "Purchase one here"
msgstr "Купите здесь"

#: app/Services/TranslationStrings.php:524
msgid "Don't have a license key?"
msgstr "Нет лицензионного ключа?"

#: app/Services/TranslationStrings.php:666
msgid "Have a new license key?"
msgstr ""

#: app/Services/TranslationStrings.php:767
msgid "Looks like your license has expired."
msgstr "Похоже, ваша лицензия истекла."

#: app/Services/TranslationStrings.php:614
msgid "Fillable Fields"
msgstr "Заполняемые поля"

#: app/Services/TranslationStrings.php:1573
msgid "Use incoming webhook to create ticket from external sites."
msgstr "Используйте входящий вебхук для создания заявки с внешних сайтов."

#: app/Services/TranslationStrings.php:1570
msgid "To create tickets using webhooks please copy this webhook URL and paste to the site from where you want to create ticket in this site."
msgstr "Чтобы создавать заявки с помощью вебхуков, скопируйте этот URL вебхука и вставьте его на сайт, с которого вы хотите создавать заявки на этом сайте."

#: app/Services/Helper.php:1227 app/Services/TranslationStrings.php:696
msgid "Incoming Webhook"
msgstr "Входящий вебхук"

#: app/Services/TranslationStrings.php:1537
msgid "Install & Activate FluentCRM (it's free)"
msgstr "Установить и активировать FluentCRM (это бесплатно)"

#: app/Services/TranslationStrings.php:1538
msgid "Integrate your support customers with FluentCRM to segment, automate your email marketing."
msgstr "Интегрируйте ваших клиентов поддержки с FluentCRM, чтобы сегментировать и автоматизировать ваш email-маркетинг."

#: app/Services/TranslationStrings.php:1518
msgid "is a Self Hosted Email Marketing Automation Plugin for WordPress. Manage your leads and customers, email campaigns, automated email sequencing, learner and affiliate management, and monitor user activities and many more in one place; without ever having to leave your WordPress dashboard!"
msgstr "это плагин для самостоятельного хостинга автоматизации email-маркетинга для WordPress. Управляйте своими лидами и клиентами, email-кампаниями, автоматической последовательностью email, обучением и партнерской программой, а также отслеживайте действия пользователей и многое другое в одном месте; не покидая панель управления WordPress!"

#: app/Services/TranslationStrings.php:1517
msgid "Email Marketing Automation, Newsletter and CRM Plugin for WordPress"
msgstr "Плагин для WordPress: автоматизация email-маркетинга, рассылки и CRM"

#: app/Services/TranslationStrings.php:1370
msgid "Update Field"
msgstr "Обновить поле"

#: app/Services/TranslationStrings.php:134
msgid "Add"
msgstr "Добавить"

#: app/Services/TranslationStrings.php:785
msgid "Match any conditions"
msgstr "Соответствует любому условию"

#: app/Services/TranslationStrings.php:784
msgid "Match all conditions"
msgstr "Соответствует всем условиям"

#: app/Services/TranslationStrings.php:1353
msgid "Type Compare Value"
msgstr "Тип сравнения значения"

#: app/Services/TranslationStrings.php:879
msgid "Not Contains"
msgstr "Не содержит"

#: app/Services/TranslationStrings.php:407
msgid "Contains"
msgstr "Содержит"

#: app/Services/TranslationStrings.php:657
msgid "Greater Than"
msgstr "Больше чем"

#: app/Services/TranslationStrings.php:745
msgid "Less than"
msgstr "Меньше чем"

#: app/Services/TranslationStrings.php:880
msgid "Not Equal"
msgstr "Не равно"

#: app/Services/TranslationStrings.php:579
msgid "Equal"
msgstr "Равно"

#: app/Services/TranslationStrings.php:1136
msgid "Select Field"
msgstr "Выберите поле"

#: app/Services/TranslationStrings.php:783
msgid "Match Value"
msgstr "Соответствующее значение"

#: app/Services/TranslationStrings.php:918
msgid "Operator"
msgstr "Оператор"

#: app/Services/TranslationStrings.php:606
msgid "Field"
msgstr "Поле"

#: app/Services/TranslationStrings.php:555
msgid "Enable Conditional Logics"
msgstr "Включить условную логику"

#: app/Services/TranslationStrings.php:1265
msgid "This is an agent only field"
msgstr "Это поле только для агентов"

#: app/Services/TranslationStrings.php:827
msgid "New Option"
msgstr "Новый вариант"

#: app/Services/TranslationStrings.php:1571
msgid "type and press enter"
msgstr "введите и нажмите Enter"

#: app/Services/TranslationStrings.php:1457
msgid "You can not change the slug once save a custom field"
msgstr "Вы не можете изменить слаг после сохранения пользовательского поля"

#: app/Services/TranslationStrings.php:1556
msgid "Are you sure to delete this template?"
msgstr "Вы уверены, что хотите удалить этот шаблон?"

#: app/Services/TranslationStrings.php:1530
msgid "Get Overall reports of all the support agents and their performance"
msgstr "Получить общие отчеты о всех агентах поддержки и их производительности"

#: app/Services/TranslationStrings.php:1579
msgid "your email piping settings first"
msgstr "сначала настройте параметры обработки электронной почты"

#: app/Services/TranslationStrings.php:945
msgid "Please configure"
msgstr "Пожалуйста, настройте"

#: app/Services/TranslationStrings.php:1465
msgid "Your Admin Email Address and Support From Email should not be same. Please use a different email address."
msgstr "Ваш адрес электронной почты администратора и адрес электронной почты поддержки не должны совпадать. Пожалуйста, используйте другой адрес электронной почты."

#: app/Services/TranslationStrings.php:1186
msgid "Settings could not be loaded"
msgstr "Настройки не могут быть загружены"

#: app/Services/TranslationStrings.php:947
msgid "Please contact with"
msgstr "Пожалуйста, свяжитесь с"

#: app/Services/TranslationStrings.php:1479
msgid "Your mailbox is active."
msgstr "Ваш почтовый ящик активен."

#: app/Services/TranslationStrings.php:1012
msgid "Read the email piping documentation"
msgstr "Прочитайте документацию по настройке электронной почты"

#: app/Services/TranslationStrings.php:680
msgid "I have done it"
msgstr "Я сделал это"

#: app/Services/TranslationStrings.php:1480
msgid "Your masked mailbox email has been issued"
msgstr "Ваш маскированный адрес почтового ящика был выдан"

#: app/Services/TranslationStrings.php:684
msgid "If you want to connect with your own email parser please use this following URL to send payload data"
msgstr "Если вы хотите подключиться к своему собственному почтовому парсеру, пожалуйста, используйте следующий URL для отправки данных полезной нагрузки"

#: app/Services/TranslationStrings.php:679
msgid "I agree with the Fluent Support email parsing"
msgstr "Я согласен с обработкой электронной почты Fluent Support"

#: app/Services/TranslationStrings.php:644
msgid "Get Piping Email Details"
msgstr "Получить подробности почтовой трубы"

#: app/Services/TranslationStrings.php:244
msgid "Are you sure to delete this customer? It will delete all associated data with this customer"
msgstr "Вы уверены, что хотите удалить этого клиента? Это удалит все связанные с этим клиентом данные"

#: app/Services/TranslationStrings.php:130
msgid "Activity Log Settings"
msgstr "Настройки журнала активности"

#: app/Services/TranslationStrings.php:131
msgid "Activity Logs are currently disabled"
msgstr "Журналы активности в настоящее время отключены"

#: app/Services/TranslationStrings.php:924
msgid "Overall Activities"
msgstr "Общая активность"

#: app/Services/TranslationStrings.php:514
msgid "Disable Activity Logs"
msgstr "Отключить журналы активности"

#: app/Services/TranslationStrings.php:1125
msgid "Select Action"
msgstr "Выберите действие"

#: app/Services/TranslationStrings.php:274
msgid "Assigned Permissions"
msgstr "Назначенные разрешения"

#: app/Services/TranslationStrings.php:137
msgid "Add Another Action"
msgstr "Добавить еще одно действие"

#: app/Services/TranslationStrings.php:587
msgid "Example"
msgstr "Пример"

#: app/Services/TranslationStrings.php:289
msgid "Automatic"
msgstr "Автоматический"

#: app/Services/TranslationStrings.php:777
msgid "Manual"
msgstr "Вручную"

#: app/Services/TranslationStrings.php:246
msgid "Are you sure to delete this? All associate data will be deleted"
msgstr "Вы уверены, что хотите удалить это? Все связанные данные будут удалены"

#: app/Services/TranslationStrings.php:838
msgid "No"
msgstr "Нет"

#: app/Services/TranslationStrings.php:159
msgid "Add a New Workflow"
msgstr "Добавить новый рабочий процесс"

#: app/Services/TranslationStrings.php:288
msgid "Automate your tickets by applying manual or automated tasks"
msgstr "Автоматизируйте свои тикеты, применяя ручные или автоматизированные задачи"

#: app/Services/TranslationStrings.php:1299
msgid "Ticket Link(Customer)"
msgstr "Ссылка на заявку (клиент)"

#: app/Services/TranslationStrings.php:1298
msgid "Ticket Link(Agent)"
msgstr "Ссылка на заявку (агент)"

#: app/Services/TranslationStrings.php:615
msgid "Filter"
msgstr "Фильтр"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:159
msgid "Make sure form field values match with Fluent Support priorities"
msgstr "Убедитесь, что значения полей формы соответствуют приоритетам Fluent Support"

#: app/Hooks/Handlers/PrivacyHandler.php:96
#: app/Services/Integrations/FluentForm/FeedIntegration.php:157
#: app/Services/Integrations/FluentForm/FeedIntegration.php:158
#: app/Services/TranslationStrings.php:1303
msgid "Ticket Priority"
msgstr "Приоритет заявки"

#: app/Services/EmailNotification/Settings.php:637
msgid "This email will be sent to newly assigned agent"
msgstr "Это письмо будет отправлено новому назначенному агенту"

#: app/Services/EmailNotification/Settings.php:636
msgid "Ticket Agent Change (To Agent)"
msgstr "Изменение агента заявки (агенту)"

#: app/Services/EmailNotification/Settings.php:278
msgid "Delete all attachments on ticket close"
msgstr "Удалять все вложения при закрытии тикета"

#: app/Services/EmailNotification/Settings.php:258
msgid "Accepted File Types"
msgstr "Разрешенные типы файлов"

#: app/Modules/StatModule.php:199
msgid "Total Closed"
msgstr "Всего закрыто"

#: app/Modules/StatModule.php:195
msgid "Total Replies"
msgstr "Всего ответов"

#: app/Http/Controllers/ReportingController.php:228
#: app/Modules/StatModule.php:75 app/Modules/StatModule.php:120
#: app/Modules/StatModule.php:168 app/Modules/StatModule.php:347
#: app/Services/Tickets/TicketStats.php:45
msgid "Closed Tickets"
msgstr "Закрытые тикеты"

#: app/Http/Controllers/ReportingController.php:227
#: app/Modules/StatModule.php:71 app/Modules/StatModule.php:116
#: app/Services/Tickets/TicketStats.php:27
msgid "Active Tickets"
msgstr "Активные тикеты"

#: app/Http/Controllers/ReportingController.php:226
#: app/Modules/StatModule.php:67 app/Modules/StatModule.php:112
#: app/Modules/StatModule.php:164 app/Modules/StatModule.php:343
#: app/Services/Tickets/TicketStats.php:33
#: app/Services/TranslationStrings.php:828
msgid "New Tickets"
msgstr "Новые заявки"

#: app/Modules/PermissionManager.php:470
msgid "View Activity Logs"
msgstr "Просмотреть журналы активности"

#: app/Modules/PermissionManager.php:469
msgid "View All Reports"
msgstr "Просмотреть все отчеты"

#: app/Modules/PermissionManager.php:467
msgid "Reporting"
msgstr "Отчетность"

#: app/Modules/PermissionManager.php:463
msgid "Access Private Data (Customers, Agents)"
msgstr "Доступ к частным данным (клиенты, агенты)"

#: app/Modules/PermissionManager.php:462
msgid "Manage Overall Settings"
msgstr "Управлять общими настройками"

#: app/Modules/PermissionManager.php:456
msgid "Manage Saved Replies"
msgstr "Управлять сохраненными ответами"

#: app/Modules/PermissionManager.php:455
msgid "Run workflows"
msgstr "Запускать рабочие процессы"

#: app/Modules/PermissionManager.php:454
msgid "Manage Workflows"
msgstr "Управлять рабочими процессами"

#: app/Modules/PermissionManager.php:452
msgid "Workflow Permissions"
msgstr "Разрешения рабочего процесса"

#: app/Services/TranslationStrings.php:506
msgid "Delete tickets"
msgstr ""

#: app/Modules/PermissionManager.php:441
msgid "Manage Others Tickets"
msgstr "Управлять заявками других"

#: app/Modules/PermissionManager.php:440
msgid "Manage Unassigned Tickets"
msgstr "Управлять неприсвоенными заявками"

#: app/Modules/PermissionManager.php:439
msgid "Manage Own Tickets"
msgstr "Управлять своими заявками"

#: app/Modules/PermissionManager.php:438
msgid "View Dashboard"
msgstr "Просмотреть панель управления"

#: app/Modules/PermissionManager.php:436
msgid "Tickets Permissions"
msgstr "Разрешения на заявки"

#: app/Hooks/Handlers/AuthHandler.php:446
#: app/Hooks/Handlers/AuthHandler.php:448
#: app/Hooks/Handlers/PrivacyHandler.php:235 app/Models/Customer.php:54
#: app/Models/Traits/CustomerTrait.php:196
#: app/Models/Traits/CustomerTrait.php:198
msgid "City"
msgstr "Город"

#: app/Models/Customer.php:51
msgid "Customer Title"
msgstr "Название клиента"

#: app/Http/Policies/PortalPolicy.php:57
msgid "You do not have permission"
msgstr "У вас нет разрешения"

#: app/Http/Controllers/UploaderController.php:260
#: app/Http/Controllers/UploaderController.php:268
msgid "You do not have permission to upload a file"
msgstr "У вас нет разрешения на загрузку файла"

#: app/Services/FluentCRMServices.php:33
msgid "FluentCRM contact tags has been updated"
msgstr "Теги контактов FluentCRM были обновлены"

#: app/Services/FluentCRMServices.php:123
msgid "Sorry you do not have permission to add contact tags"
msgstr "У вас нет разрешения для добавления контактных данных"

#: app/Services/FluentCRMServices.php:141
msgid "Contact could not be found"
msgstr "Контакт не найден"

#: app/Http/Controllers/IntegrationController.php:41
#: app/Http/Controllers/SlackController.php:36
msgid "Settings failed to save"
msgstr "Настройки не удалось сохранить"

#: app/Services/AvatarUploder.php:29
msgid "Something went wrong while updating the profile picture"
msgstr "Не удалось обновить изображение профиля"

#: app/Services/AvatarUploder.php:36
msgid "Profile picture has been updated successfully"
msgstr "Фото профиля успешно обновлено"

#. translators: %1$s is the URL to WordPress cookies documentation, %2$s is the
#. URL to WordPress support forums
#: app/Http/Controllers/AuthController.php:396
msgid "<strong>ERROR</strong>: Cookies are blocked due to unexpected output. For help, please see <a href=\"%1$s\">this documentation</a> or try the <a href=\"%2$s\">support forums</a>."
msgstr "<strong>ОШИБКА</strong>: Куки заблокированы из-за неожиданного вывода. Для помощи, пожалуйста, ознакомьтесь с <a href=\"%1$s\">этой документацией</a> или попробуйте <a href=\"%2$s\">форумы поддержки</a>."

#: app/Http/Controllers/AuthController.php:300
#: app/Http/Controllers/AuthController.php:403
msgid "Email or Password is not valid. Please try again"
msgstr "Электронная почта или пароль неверны. Пожалуйста, попробуйте еще раз"

#: app/Http/Controllers/AuthController.php:251
msgid "Email and Password is required"
msgstr "Требуется электронная почта и пароль"

#: app/Http/Controllers/AuthController.php:232
msgid "Security verification failed"
msgstr "Проверка безопасности не удалась"

#: app/Http/Controllers/AuthController.php:42
#: app/Http/Controllers/AuthController.php:475
msgid "Security verification failed. Please try again"
msgstr "Проверка безопасности не удалась. Пожалуйста, попробуйте еще раз"

#: app/Services/TranslationStrings.php:1434
#: app/Services/TranslationStrings.php:1657
msgid "What's this support ticket about?"
msgstr "О чем эта заявка на поддержку?"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:197
msgid "Fluent Support Field"
msgstr "Поле Fluent Support"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:195
msgid "Customer Other Fields"
msgstr "Другие поля клиента"

#: app/Hooks/Handlers/CustomerPortalHandler.php:29
msgid "You don't have permission to access customer support portal"
msgstr "У вас нет разрешения на доступ к порталу поддержки клиентов"

#. translators: %1$s is opening paragraph tag, %2$s is closing paragraph tag
#: app/Services/EmailNotification/Settings.php:123
msgid "%1$sPlease login or create an account to access the Customer Support Portal%2$s [fluent_support_auth]"
msgstr "%1$sПожалуйста, войдите в систему или создайте аккаунт, чтобы получить доступ к порталу поддержки клиентов%2$s [fluent_support_auth]"

#: app/Hooks/Handlers/AuthHandler.php:170
msgid "Login"
msgstr "Вход"

#: app/Hooks/Handlers/AuthHandler.php:168
msgid "Already have an account?"
msgstr "Уже есть учетная запись?"

#: app/Hooks/Handlers/AuthHandler.php:81
msgid "Create an account"
msgstr "Создать учетную запись"

#: app/Hooks/Handlers/AuthHandler.php:79
msgid "Not registered?"
msgstr "Не зарегистрированы?"

#: app/Models/Traits/CustomerTrait.php:165
#: app/Services/TranslationStrings.php:308
msgid "Blocked"
msgstr "Заблокирован"

#: app/Services/TranslationStrings.php:236
msgid "Apply / Remove Tags on FluentCRM Profile"
msgstr "Применить / Удалить теги в профиле FluentCRM"

#: app/Services/TranslationStrings.php:1376
msgid "Update Settings"
msgstr "Обновить настройки"

#. translators: %s is the date and time the ticket was created
#: app/Services/TranslationStrings.php:1317
msgid "Ticket created at %s"
msgstr ""

#: app/Services/TranslationStrings.php:849
msgid "No additional data found"
msgstr "Дополнительные данные не найдены"

#. translators: %s is the priority the customer set on the ticket
#: app/Services/TranslationStrings.php:365
msgid "Client Priority: %s"
msgstr ""

#: app/Services/TranslationStrings.php:689
msgid "Inbox"
msgstr "Входящие"

#: app/Services/TranslationStrings.php:1357
msgid "Unassigned"
msgstr "Неприсвоенный"

#: app/Hooks/Handlers/AuthHandler.php:467
#: app/Hooks/Handlers/PrivacyHandler.php:247 app/Models/Customer.php:57
#: app/Models/Traits/CustomerTrait.php:217
#: app/Models/Traits/CustomerTrait.php:218
msgid "Country"
msgstr "Страна"

#: app/Models/Customer.php:56 app/Models/Traits/CustomerTrait.php:210
#: app/Models/Traits/CustomerTrait.php:212
msgid "Zip Code"
msgstr "Почтовый индекс"

#: app/Hooks/Handlers/AuthHandler.php:460
#: app/Hooks/Handlers/AuthHandler.php:462
#: app/Hooks/Handlers/PrivacyHandler.php:243 app/Models/Customer.php:55
#: app/Models/Traits/CustomerTrait.php:203
#: app/Models/Traits/CustomerTrait.php:205
msgid "State"
msgstr "Штат"

#: app/Hooks/Handlers/AuthHandler.php:439
#: app/Hooks/Handlers/AuthHandler.php:441 app/Models/Customer.php:53
#: app/Models/Traits/CustomerTrait.php:189
#: app/Models/Traits/CustomerTrait.php:191
msgid "Address Line 2"
msgstr "Адрес, строка 2"

#: app/Hooks/Handlers/AuthHandler.php:432
#: app/Hooks/Handlers/AuthHandler.php:434 app/Models/Customer.php:52
#: app/Models/Traits/CustomerTrait.php:182
#: app/Models/Traits/CustomerTrait.php:184
msgid "Address Line 1"
msgstr "Адрес, строка 1"

#: app/Models/Traits/CustomerTrait.php:154
#: app/Models/Traits/CustomerTrait.php:156
msgid "Note"
msgstr "Заметка"

#: app/Models/Traits/CustomerTrait.php:147
#: app/Models/Traits/CustomerTrait.php:149
msgid "Job Title"
msgstr "Должность"

#: app/Services/TranslationStrings.php:1146
msgid "Select Product"
msgstr "Выберите товар"

#: app/Services/TranslationStrings.php:467
msgid "Customer Last name"
msgstr "Фамилия клиента"

#: app/Services/TranslationStrings.php:463
msgid "Customer First name"
msgstr "Имя клиента"

#: app/Services/TranslationStrings.php:216
msgid "All Workflows"
msgstr "Все рабочие процессы"

#: app/Services/TranslationStrings.php:1397
msgid "Verify License"
msgstr "Проверить лицензию"

#: app/Services/TranslationStrings.php:123
msgid "Actions"
msgstr "Действия"

#: app/Services/TranslationStrings.php:1352
msgid "Type"
msgstr "Тип"

#: app/Services/TranslationStrings.php:1197
msgid "Slug"
msgstr "Слаг"

#: app/Services/TranslationStrings.php:720
msgid "Label"
msgstr "Этикетка"

#: app/Services/Helper.php:1284 app/Services/TranslationStrings.php:749
msgid "License Management"
msgstr "Управление лицензией"

#: app/Services/TranslationStrings.php:150
msgid "Add New Field"
msgstr "Добавить новое поле"

#: app/Services/TranslationStrings.php:1367
msgid "Update Custom Field"
msgstr "Обновить пользовательское поле"

#: app/Services/TranslationStrings.php:149
msgid "Add New Custom Field"
msgstr "Добавить новое пользовательское поле"

#: app/Services/Helper.php:1207
msgid "Custom Fields"
msgstr "Пользовательские поля"

#: app/Services/TranslationStrings.php:458
msgid "Custom Ticket Fields"
msgstr "Пользовательские поля тикета"

#: app/Services/TranslationStrings.php:1569
msgid "Add custom fields to your tickets and collect extra data from ticket open form."
msgstr "Добавьте пользовательские поля в тикеты и собирайте дополнительные данные с формы открытия тикета."

#: app/Http/Controllers/SettingsController.php:539
msgid "Sorry! FluentCRM could not be installed. Please install manually"
msgstr "Извините! FluentCRM не удалось установить. Пожалуйста, установите вручную"

#: app/Http/Controllers/SettingsController.php:519
#: app/Http/Controllers/SettingsController.php:556
msgid "Sorry! you do not have permission to install plugin"
msgstr "Извините! У вас нет разрешения на установку плагина"

#: app/Http/Controllers/SettingsController.php:513
#: app/Http/Controllers/SettingsController.php:535
msgid "FluentCRM plugin has been installed and activated successfully"
msgstr "Плагин FluentCRM успешно установлен и активирован"

#: app/Http/Controllers/SettingsController.php:242
msgid "Add to Tags"
msgstr "Добавить к тегам"

#: app/Http/Controllers/SettingsController.php:231
msgid "Add to FluentCRM list (optional)"
msgstr "Добавить в список FluentCRM (необязательно)"

#: app/Http/Controllers/SettingsController.php:227
msgid "Select the default status for new contacts. If you select pending and it's a new contact then a double optin email will be sent"
msgstr "Выберите статус по умолчанию для новых контактов. Если вы выберете «в ожидании», и это новый контакт, то будет отправлено письмо с двойным подтверждением"

#: app/Http/Controllers/SettingsController.php:219
msgid "Pending"
msgstr "В ожидании"

#: app/Http/Controllers/SettingsController.php:215
msgid "Subscribed"
msgstr "Подписан"

#: app/Http/Controllers/SettingsController.php:211
msgid "Default status for new contacts"
msgstr "Статус по умолчанию для новых контактов"

#: app/Http/Controllers/SettingsController.php:207
msgid "Enable FluentCRM Integration"
msgstr "Включить интеграцию FluentCRM"

#: app/Services/TranslationStrings.php:336
msgid "Change Customer"
msgstr "Изменить клиента"

#: app/Services/TranslationStrings.php:468
msgid "Customer Management"
msgstr "Управление клиентами"

#: app/Services/TranslationStrings.php:1196
msgid "Slack User ID"
msgstr "ID пользователя Slack"

#: app/Services/TranslationStrings.php:1195
msgid "Slack Integration"
msgstr "Интеграция Slack"

#: app/Services/TranslationStrings.php:1119
msgid "Search tags"
msgstr ""

#: app/Services/TranslationStrings.php:1382
msgid "Updating Custom Field Data"
msgstr "Обновление данных пользовательского поля"

#: app/Services/TranslationStrings.php:175
msgid "Admin Priority"
msgstr "Приоритет администратора"

#: app/Services/TranslationStrings.php:1454
#: app/Services/TranslationStrings.php:1641
msgid "You"
msgstr "Вы"

#: app/Services/TranslationStrings.php:1637
msgid "Unknown error. Please reload this page"
msgstr "Неизвестная ошибка. Пожалуйста, перезагрузите эту страницу"

#: app/Services/TranslationStrings.php:1638
msgid "View Your Tickets"
msgstr "Просмотреть ваши заявки"

#: app/Services/TranslationStrings.php:1645
msgid "started the conversation"
msgstr "начал диалог"

#: app/Services/TranslationStrings.php:1627
msgid "This ticket is"
msgstr "Эта заявка"

#: app/Services/TranslationStrings.php:1650
msgid "Please do not share any private information."
msgstr "Пожалуйста, не передавайте никакую конфиденциальную информацию."

#: app/Services/TranslationStrings.php:1615
msgid "Public"
msgstr "Общедоступный"

#: app/Services/TranslationStrings.php:1613
msgid "Private"
msgstr "Частный"

#: app/Services/TranslationStrings.php:1057
#: app/Services/TranslationStrings.php:1618
msgid "Reply"
msgstr "Ответить"

#: app/Modules/MCP/AbilitiesRegistrar.php:133
#: app/Services/Integrations/FluentBot/FluentBotHelper.php:592
#: app/Services/TranslationStrings.php:369
#: app/Services/TranslationStrings.php:1597
msgid "Close Ticket"
msgstr "Закрыть тикет"

#: app/Services/TranslationStrings.php:1640
msgid "Write a reply"
msgstr "Написать ответ"

#: app/Services/TranslationStrings.php:1649
msgid "Please provide details about your problem"
msgstr "Пожалуйста, предоставьте подробности о вашей проблеме"

#: app/Services/TranslationStrings.php:1401
msgid "View All"
msgstr "Просмотреть все"

#: app/Services/TranslationStrings.php:1658
msgid "Submit a Support Ticket"
msgstr "Отправить заявку на поддержку"

#: app/Services/TranslationStrings.php:438
#: app/Services/TranslationStrings.php:1644
#: app/Services/TranslationStrings.php:1646
msgid "Create Ticket"
msgstr "Создать тикет"

#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:104
#: app/Services/TranslationStrings.php:1145
msgid "Select Priority"
msgstr "Выберите приоритет"

#: app/Services/TranslationStrings.php:1134
msgid "Select Customer"
msgstr "Выберите клиента"

#: app/Services/TranslationStrings.php:1557
msgid "This will permanently delete response. Continue?"
msgstr "Это навсегда удалит ответ. Продолжить?"

#: app/Services/TranslationStrings.php:502
msgid "Delete Response"
msgstr "Удалить ответ"

#: app/Services/TranslationStrings.php:540
msgid "Edit Response"
msgstr "Редактировать ответ"

#: app/Services/TranslationStrings.php:1053
#: app/Services/TranslationStrings.php:1617
msgid "Reopen This ticket"
msgstr "Открыть этот тикет снова"

#: app/Services/TranslationStrings.php:974
msgid "Press enter to save"
msgstr "Нажмите Enter для сохранения"

#: app/Services/TranslationStrings.php:362
msgid "Click to Edit Subject"
msgstr "Нажмите, чтобы изменить тему"

#: app/Services/TranslationStrings.php:366
msgid "Close"
msgstr "Закрыть"

#. translators: %s is the assigned agent's name
#: app/Services/TranslationStrings.php:273
msgid "Assigned Agent: %s"
msgstr ""

#: app/Services/TranslationStrings.php:819
msgid "My Tickets"
msgstr "Мои тикеты"

#: app/Services/TranslationStrings.php:214
#: app/Services/TranslationStrings.php:1591
msgid "All Tickets"
msgstr "Все тикеты"

#: app/Services/TranslationStrings.php:440
msgid "Create a Ticket"
msgstr "Создать тикет"

#: app/Services/TranslationStrings.php:1059
msgid "Reply To Selected Tickets"
msgstr "Ответить на выбранные заявки"

#: app/Services/TranslationStrings.php:501
msgid "Delete Imported Tickets"
msgstr "Удалить импортированные тикеты"

#: app/Services/TranslationStrings.php:154
msgid "Add Ticket"
msgstr "Добавить тикет"

#: app/Services/TranslationStrings.php:977
msgid "Previous Conversations"
msgstr "Предыдущие диалоги"

#: app/Services/TranslationStrings.php:1117
msgid "Search replies"
msgstr "Поиск ответов"

#: app/Services/TranslationStrings.php:1252
msgid "Templates"
msgstr "Шаблоны"

#: app/Services/TranslationStrings.php:1375
msgid "Update Response"
msgstr "Обновить ответ"

#: app/Services/TranslationStrings.php:1455
msgid "You are adding internal Note. Only support staff can see this note."
msgstr "Вы добавляете внутреннюю заметку. Только персонал поддержки может видеть эту заметку."

#: app/Services/TranslationStrings.php:1619
msgid "Reply and Close"
msgstr "Ответить и закрыть"

#: app/Modules/MCP/AbilitiesRegistrar.php:236
#: app/Services/TranslationStrings.php:144
msgid "Add Internal Note"
msgstr "Добавить внутреннюю заметку"

#: app/Services/TranslationStrings.php:613
msgid "File failed to upload"
msgstr "Файл не удалось загрузить"

#: app/Services/TranslationStrings.php:1495
#: app/Services/TranslationStrings.php:1643
msgid "Files with a size less than 2MB. Supported Types: images, text, pdf, zip"
msgstr "Файлы размером менее 2 МБ. Поддерживаемые типы: изображения, текст, pdf, zip"

#: app/Hooks/Handlers/PrivacyHandler.php:251
#: app/Services/TranslationStrings.php:446
msgid "Created At"
msgstr "Создано в"

#: app/Services/TranslationStrings.php:1077
msgid "Response Count"
msgstr "Количество ответов"

#: app/Services/TranslationStrings.php:1413
msgid "Waiting Time"
msgstr "Время ожидания"

#: app/Services/TranslationStrings.php:731
msgid "Last Customer Response"
msgstr "Последний ответ клиента"

#: app/Services/TranslationStrings.php:730
msgid "Last Agent Response"
msgstr "Последний ответ агента"

#: app/Services/TranslationStrings.php:987
msgid "Product ID"
msgstr "ID товара"

#: app/Services/TranslationStrings.php:363
msgid "Client Priority"
msgstr "Приоритет клиента"

#: app/Services/TranslationStrings.php:1067
msgid "Reset Filters"
msgstr "Сбросить фильтры"

#: app/Services/TranslationStrings.php:1408
msgid "Waiting For Reply"
msgstr "Ожидание ответа"

#: app/Services/TranslationStrings.php:1107
msgid "Search"
msgstr "Поиск"

#: app/Services/TranslationStrings.php:981
msgid "Priority (Customer)"
msgstr "Приоритет (Клиент)"

#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:103
msgid "Priority (Admin)"
msgstr "Приоритет (Админ)"

#: app/Services/TranslationStrings.php:1354
msgid "Un-Assigned"
msgstr "Неприсвоено"

#: app/Services/TranslationStrings.php:212
msgid "All Support Staff"
msgstr "Все сотрудники поддержки"

#: app/Services/Helper.php:1217 app/Services/TranslationStrings.php:1235
#: app/Services/TranslationStrings.php:1626
msgid "Support Staff"
msgstr "Персонал поддержки"

#: app/Services/TranslationStrings.php:211
#: app/Services/TranslationStrings.php:1590
msgid "All Products"
msgstr "Все продукты"

#: app/Services/Helper.php:102 app/Services/TranslationStrings.php:1545
msgid "New"
msgstr "Новый"

#: app/Models/Traits/CustomerTrait.php:164 app/Services/Helper.php:103
#: app/Services/TranslationStrings.php:126
#: app/Services/TranslationStrings.php:1486
msgid "Active"
msgstr "Активный"

#: app/Services/TranslationStrings.php:854
msgid "No available tags found"
msgstr "Доступные теги не найдены"

#: app/Services/TranslationStrings.php:152
msgid "Add Tags"
msgstr "Добавить теги"

#: app/Services/TranslationStrings.php:1096
msgid "Save"
msgstr "Сохранить"

#: app/Services/TranslationStrings.php:1242
msgid "Tag Description"
msgstr "Описание тега"

#: app/Services/TranslationStrings.php:1244
msgid "Tag Title"
msgstr "Заголовок тега"

#: app/Services/TranslationStrings.php:434
msgid "Create New Ticket Tag"
msgstr "Создать новый тег тикета"

#: app/Services/TranslationStrings.php:542
msgid "Edit Tag"
msgstr "Редактировать тег"

#: app/Services/TranslationStrings.php:1560
msgid "Add Tags and segment your tickets by tags filter then you can also do bulk actions"
msgstr "Добавьте теги и сегментируйте тикеты по фильтру тегов, затем вы также можете выполнять массовые действия"

#: app/Hooks/Handlers/PrivacyHandler.php:88 app/Services/Helper.php:1197
#: app/Services/TranslationStrings.php:1310
msgid "Ticket Tags"
msgstr "Теги заявки"

#: app/Services/TranslationStrings.php:604
msgid "Fallback Agent"
msgstr ""

#: app/Services/TranslationStrings.php:392
msgid "Confirm Delete"
msgstr "Подтвердить удаление"

#: app/Services/TranslationStrings.php:429
msgid "Create"
msgstr "Создать"

#: app/Services/TranslationStrings.php:1249
msgid "Telegram Chat ID"
msgstr "ID чата Telegram"

#: app/Services/TranslationStrings.php:1250
msgid "Telegram Integration"
msgstr "Интеграция Telegram"

#: app/Services/TranslationStrings.php:1493
msgid "Agent Job Title( ex: Developer, Support Staff )"
msgstr "Должность агента (например: Разработчик, сотрудник поддержки)"

#: app/Services/TranslationStrings.php:180
msgid "Agent Email"
msgstr "Электронная почта агента"

#: app/Services/TranslationStrings.php:151
msgid "Add New Support Staff"
msgstr "Добавить нового сотрудника поддержки"

#: app/Services/TranslationStrings.php:541
msgid "Edit Staff"
msgstr "Редактировать сотрудника"

#: app/Services/TranslationStrings.php:1056
msgid "Replies"
msgstr "Ответы"

#: app/Services/TranslationStrings.php:936
msgid "Permissions"
msgstr "Разрешения"

#: app/Services/TranslationStrings.php:1108
msgid "Search Agents"
msgstr "Поиск агентов"

#: app/Services/TranslationStrings.php:147
msgid "Add New"
msgstr "Добавить новый"

#: app/Services/Helper.php:1232 app/Services/TranslationStrings.php:895
msgid "Notification Integrations"
msgstr "Интеграции уведомлений"

#: app/Services/TranslationStrings.php:1245
msgid "Tags"
msgstr "Тэги"

#: app/Services/TranslationStrings.php:984
msgid "Product Description"
msgstr "Описание товара"

#: app/Services/TranslationStrings.php:993
msgid "Product Title"
msgstr "Заголовок товара"

#: app/Services/TranslationStrings.php:538
msgid "Edit Product"
msgstr "Редактировать товар"

#: app/Services/TranslationStrings.php:512
msgid "Description"
msgstr "Описание"

#: app/Services/Helper.php:1212 app/Services/TranslationStrings.php:997
msgid "Products"
msgstr "Товары"

#: app/Services/TranslationStrings.php:1185
msgid "Settings could not be found"
msgstr "Настройки не найдены"

#. translators: %s is the integration name, e.g. Slack
#: app/Services/TranslationStrings.php:32
msgid "%s Integration Settings"
msgstr ""

#: app/Services/TranslationStrings.php:376
msgid "Closed by Customer"
msgstr "Закрыто клиентом"

#: app/Services/TranslationStrings.php:1054
msgid "Replied By Agent"
msgstr "Ответил агент"

#: app/Services/TranslationStrings.php:1055
msgid "Replied By Customer"
msgstr "Ответил клиент"

#: app/Services/TranslationStrings.php:1285
msgid "Ticket Assigned"
msgstr "Заявка назначена"

#: app/Services/TranslationStrings.php:1308
msgid "Ticket Submitted"
msgstr "Заявка отправлена"

#: app/Services/TranslationStrings.php:646
msgid "Global Email Settings"
msgstr "Глобальные настройки электронной почты"

#: app/Services/TranslationStrings.php:1383
msgid "Upgrade To Pro"
msgstr "Обновить до Pro"

#: app/Services/TranslationStrings.php:1365
msgid "Update"
msgstr "Обновить"

#: app/Services/TranslationStrings.php:973
msgid "Preferred Product"
msgstr "Предпочитаемый продукт"

#: app/Services/TranslationStrings.php:408
msgid "Content"
msgstr "Содержимое"

#: app/Services/TranslationStrings.php:1058
msgid "Reply Title"
msgstr "Заголовок ответа"

#: app/Services/TranslationStrings.php:433
msgid "Create New Reply"
msgstr "Создать новый ответ"

#: app/Services/TranslationStrings.php:539
msgid "Edit Reply"
msgstr "Редактировать ответ"

#: app/Services/TranslationStrings.php:1552
msgid "This is a pro feature. Please upgrade to Fluent Support Pro to use this feature"
msgstr "Это функция Pro. Пожалуйста, обновитесь до Fluent Support Pro, чтобы использовать эту функцию"

#: app/Services/TranslationStrings.php:1510
msgid "Create reply templates and quickly send responses to the tickets."
msgstr "Создавайте шаблоны ответов и быстро отправляйте ответы на тикеты."

#: app/Hooks/Handlers/AdminBarHandler.php:91
#: app/Services/EmailNotification/Settings.php:512
#: app/Services/TranslationStrings.php:121
msgid "Action"
msgstr "Действие"

#: app/Services/TranslationStrings.php:448
msgid "Created On"
msgstr "Создано"

#: app/Services/TranslationStrings.php:447
msgid "Created By"
msgstr "Создано"

#: app/Services/TranslationStrings.php:432
msgid "Create New"
msgstr "Создать новый"

#: app/Services/TranslationStrings.php:937
msgid "Personal Reports"
msgstr "Личные отчеты"

#: app/Services/TranslationStrings.php:202
msgid "Agents Reports"
msgstr "Отчеты по агентам"

#: app/Services/TranslationStrings.php:1345
msgid "Total Summaries"
msgstr "Всего резюме"

#: app/Services/TranslationStrings.php:721
msgid "Last 1 Year"
msgstr "Последний год"

#: app/Services/TranslationStrings.php:725
msgid "Last 6 Months"
msgstr "Последние 6 месяцев"

#: app/Services/TranslationStrings.php:723
msgid "Last 3 Months"
msgstr "Последние 3 месяца"

#: app/Services/TranslationStrings.php:732
msgid "Last Month"
msgstr "Прошлый месяц"

#: app/Services/TranslationStrings.php:735
msgid "Last Week"
msgstr "Прошлая неделя"

#: app/Services/TranslationStrings.php:1453
msgid "Yesterday"
msgstr "Вчера"

#: app/Services/TranslationStrings.php:1339
msgid "Today"
msgstr "Сегодня"

#: app/Services/Helper.php:873 app/Services/TranslationStrings.php:786
msgid "Max Waiting"
msgstr "Максимальное ожидание"

#: app/Services/Helper.php:872 app/Services/TranslationStrings.php:298
msgid "Average Waiting"
msgstr "Среднее время ожидания"

#: app/Services/Helper.php:871 app/Services/TranslationStrings.php:1410
msgid "Waiting Tickets"
msgstr "Ожидающие заявки"

#: app/Services/TranslationStrings.php:450
msgid "Current Overall"
msgstr "Текущий общий"

#: app/Http/Controllers/ReportingController.php:230 app/Services/Helper.php:869
#: app/Services/TranslationStrings.php:915
msgid "Open Tickets"
msgstr "Открытые заявки"

#: app/Modules/StatModule.php:83 app/Services/Helper.php:868
#: app/Services/TranslationStrings.php:707
msgid "Interactions"
msgstr "Взаимодействия"

#: app/Http/Controllers/ReportingController.php:229
#: app/Modules/StatModule.php:124 app/Modules/StatModule.php:172
#: app/Modules/StatModule.php:351 app/Services/Helper.php:867
#: app/Services/TranslationStrings.php:1080
msgid "Responses"
msgstr "Ответы"

#: app/Services/TranslationStrings.php:178
msgid "Agent"
msgstr "Агент"

#: app/Services/TranslationStrings.php:563
msgid "End"
msgstr "Конец"

#: app/Services/TranslationStrings.php:1213
msgid "Start"
msgstr "Начать"

#: app/Services/TranslationStrings.php:1338
msgid "To"
msgstr "Кому"

#: app/Services/TranslationStrings.php:1305
msgid "Ticket Public URL"
msgstr "Публичный URL заявки"

#: app/Services/TranslationStrings.php:546
msgid "Email Footer For Customers"
msgstr "Подвал письма для клиентов"

#: app/Services/TranslationStrings.php:173
msgid "Admin Email Address"
msgstr "Адрес электронной почты администратора"

#: app/Services/TranslationStrings.php:1488
msgid "Please provide the email address where admin will get email if enabled in email settings"
msgstr "Пожалуйста, укажите адрес электронной почты, на который администратор будет получать письмо, если это включено в настройках электронной почты"

#: app/Services/TranslationStrings.php:548
msgid "Email Settings"
msgstr "Настройки электронной почты"

#: app/Services/TranslationStrings.php:692
msgid "Inbox Settings"
msgstr "Настройки почтового ящика"

#: app/Services/TranslationStrings.php:955
msgid "Please provide fallback box"
msgstr "Пожалуйста, укажите резервный ящик"

#: app/Services/TranslationStrings.php:393
msgid "Confirm Delete This Business"
msgstr "Подтвердить удаление этого бизнеса"

#: app/Services/TranslationStrings.php:1561
msgid "Please select the fallback business in where the existing tickets will be transferred"
msgstr "Пожалуйста, выберите резервный бизнес, в который будут перенесены существующие заявки"

#: app/Services/TranslationStrings.php:1161
#: app/Services/TranslationStrings.php:1655
msgid "Select related Product/Service"
msgstr "Выберите связанный продукт/услугу"

#: app/Services/TranslationStrings.php:605
msgid "Fallback Business"
msgstr "Резервный бизнес"

#: app/Services/TranslationStrings.php:242
msgid "Are You Sure? You can not undo this action."
msgstr "Вы уверены? Вы не сможете отменить это действие."

#: app/Services/TranslationStrings.php:140
msgid "Add Business Inbox"
msgstr "Добавить деловой почтовый ящик"

#: app/Services/TranslationStrings.php:332
msgid "Cancel"
msgstr "Отменить"

#: app/Services/TranslationStrings.php:1426
msgid "Web Based"
msgstr "На основе веба"

#: app/Services/TranslationStrings.php:1232
msgid "Support Channel"
msgstr "Канал поддержки"

#: app/Services/TranslationStrings.php:691
msgid "Inbox Name"
msgstr "Название почтового ящика"

#: app/Services/TranslationStrings.php:157
msgid "Add a New Business Inbox"
msgstr "Добавить новый деловой почтовый ящик"

#: app/Services/TranslationStrings.php:492
msgid "Delete"
msgstr "Удалить"

#: app/Services/TranslationStrings.php:148
msgid "Add New Business Box"
msgstr "Добавить новый бизнес-ящик"

#: app/Hooks/Handlers/Menu.php:104 app/Hooks/Handlers/Menu.php:105
#: app/Hooks/Handlers/Menu.php:173 app/Services/TranslationStrings.php:324
msgid "Business Inboxes"
msgstr "Бизнес почтовый ящик"

#: app/Services/TranslationStrings.php:1076
msgid "Response Content"
msgstr "Содержимое ответа"

#: app/Services/TranslationStrings.php:1079
msgid "Response Title"
msgstr "Заголовок ответа"

#: app/Services/Helper.php:866 app/Services/TranslationStrings.php:182
msgid "Agent Full Name"
msgstr "Полное имя агента"

#: app/Services/Helper.php:865 app/Services/TranslationStrings.php:187
msgid "Agent Last Name"
msgstr "Фамилия агента"

#: app/Services/Helper.php:864 app/Services/TranslationStrings.php:181
msgid "Agent First Name"
msgstr "Имя агента"

#: app/Hooks/Handlers/PrivacyHandler.php:68
#: app/Hooks/Handlers/PrivacyHandler.php:149
#: app/Services/TranslationStrings.php:1297
#: app/Services/TranslationStrings.php:1634
msgid "Ticket ID"
msgstr "ID заявки"

#: app/Services/TranslationStrings.php:460
msgid "Customer Email"
msgstr "Электронная почта клиента"

#: app/Services/TranslationStrings.php:464
msgid "Customer Full Name"
msgstr "Полное имя клиента"

#: app/Services/TranslationStrings.php:466
msgid "Customer Last Name"
msgstr "Фамилия клиента"

#: app/Services/TranslationStrings.php:462
msgid "Customer First Name"
msgstr "Имя клиента"

#: app/Services/TranslationStrings.php:295
msgid "Available Shortcodes"
msgstr "Доступные шорткоды"

#: app/Services/TranslationStrings.php:1101
msgid "Save Settings"
msgstr "Сохранить настройки"

#: app/Services/TranslationStrings.php:1505
msgid "You cannot edit subject for this email. This subject pattern is required for email reply parsing"
msgstr "Вы не можете редактировать тему для этого письма. Этот шаблон темы требуется для парсинга ответов по email"

#: app/Services/TranslationStrings.php:1519
msgid "Enable This Email Notification"
msgstr "Включить это уведомление по электронной почте"

#: app/Services/TranslationStrings.php:545
msgid "Email Body"
msgstr "Тело письма"

#: app/Services/TranslationStrings.php:549
msgid "Email Subject"
msgstr "Тема письма"

#: app/Services/TranslationStrings.php:774
msgid "Manage"
msgstr "Управление"

#: app/Hooks/Handlers/AdminBarHandler.php:89
#: app/Services/TranslationStrings.php:1336
#: app/Services/TranslationStrings.php:1636
msgid "Title"
msgstr "Заголовок"

#: app/Services/TranslationStrings.php:1216
msgid "Stats"
msgstr "Статистика"

#: app/Services/TranslationStrings.php:729
msgid "Last Activity"
msgstr "Последняя активность"

#: app/Services/TranslationStrings.php:820
msgid "Name"
msgstr "Имя"

#: app/Services/TranslationStrings.php:681
msgid "ID"
msgstr "ID"

#: app/Services/TranslationStrings.php:1109
msgid "Search Customers..."
msgstr "Поиск клиентов..."

#: app/Services/TranslationStrings.php:141
msgid "Add Customer"
msgstr "Добавить клиента"

#: app/Services/TranslationStrings.php:208
msgid "All Customers"
msgstr "Все клиенты"

#: app/Hooks/Handlers/PrivacyHandler.php:211 app/Models/Ticket.php:230
#: app/Models/Traits/CustomerTrait.php:139
#: app/Models/Traits/CustomerTrait.php:141
#: app/Services/TranslationStrings.php:543
msgid "Email"
msgstr "Электронная почта"

#: app/Services/TranslationStrings.php:163
msgid "Add new customer"
msgstr "Добавить нового клиента"

#: app/Services/TranslationStrings.php:431
msgid "Create Customer"
msgstr "Создать клиента"

#: app/Modules/MCP/AbilitiesRegistrar.php:391
#: app/Services/TranslationStrings.php:1368
msgid "Update Customer"
msgstr "Обновить клиента"

#: app/Services/TranslationStrings.php:633
msgid "From Email Address"
msgstr "Из Email-адреса"

#: app/Services/TranslationStrings.php:1514
msgid "eg: Awesome Business Inc"
msgstr "напр.: Awesome Business Inc"

#: app/Services/TranslationStrings.php:1234
msgid "Support Portal Page (For Customers)"
msgstr "Страница портала поддержки (для клиентов)"

#: app/Services/TranslationStrings.php:967
msgid "Please setup your support portal first"
msgstr "Пожалуйста, сначала настройте ваш портал поддержки"

#: app/Services/TranslationStrings.php:1389
msgid "Use Shortcode"
msgstr "Использовать шорткод"

#: app/Services/TranslationStrings.php:650
msgid "Go to Dashboard"
msgstr "Перейти на Консоль"

#: app/Services/TranslationStrings.php:443
msgid "Create a page automatically with the shortcode"
msgstr "Создать страницу автоматически с помощью короткого кода"

#: app/Services/TranslationStrings.php:1542
msgid "max wait time"
msgstr "максимальное время ожидания"

#: app/Services/TranslationStrings.php:1576
msgid "wait time"
msgstr "время ожидания"

#: app/Services/TranslationStrings.php:1498
msgid "are waiting for reply with"
msgstr "ожидают ответа с"

#: app/Services/TranslationStrings.php:1568
msgid "tickets"
msgstr "заявки"

#: app/Services/TranslationStrings.php:651
msgid "Good Job"
msgstr "Хорошая работа"

#: app/Services/TranslationStrings.php:1516
msgid "Please make sure your website can send emails from this email address"
msgstr "Пожалуйста, убедитесь, что ваш сайт может отправлять письма с этого адреса электронной почты"

#: app/Services/TranslationStrings.php:321
msgid "Business Email"
msgstr "Бизнес почта"

#: app/Services/TranslationStrings.php:325
msgid "Business Name"
msgstr "Название бизнеса"

#: app/Services/TranslationStrings.php:1293
msgid "Ticket Email Settings"
msgstr "Настройки email заявки"

#: app/Services/TranslationStrings.php:1512
msgid "Looks like you have caught up everything for now"
msgstr "Похоже, вы разобрались со всем на данный момент"

#: app/Services/Tickets/TicketService.php:72
msgid "Ticket has been reopened"
msgstr "Заявка повторно открыта"

#: app/Services/Tickets/CustomFieldsService.php:35
msgid "Please let us know more details about this issue"
msgstr "Пожалуйста, сообщите нам больше деталей об этой проблеме"

#: app/Services/Tickets/CustomFieldsService.php:34
#: app/Services/Tickets/CustomFieldsService.php:37
msgid "Details about the issue"
msgstr "Подробности о проблеме"

#: app/Services/Tickets/CustomFieldsService.php:26
msgid "Please let us know your invoice number"
msgstr "Пожалуйста, сообщите нам ваш номер счета"

#: app/Services/Tickets/CustomFieldsService.php:25
#: app/Services/Tickets/CustomFieldsService.php:28
msgid "Invoice Number"
msgstr "Номер счета"

#: app/Services/Tickets/CustomFieldsService.php:19
msgid "Integration Issues"
msgstr "Проблемы интеграции"

#: app/Services/Tickets/CustomFieldsService.php:18
msgid "Feature Request"
msgstr "Запрос функции"

#: app/Services/Tickets/CustomFieldsService.php:17
msgid "Bug Report"
msgstr "Отчёт об ошибке"

#: app/Services/Tickets/CustomFieldsService.php:13
msgid "Please let us know about this support type"
msgstr "Пожалуйста, сообщите нам об этом типе поддержки"

#: app/Services/Tickets/CustomFieldsService.php:12
#: app/Services/Tickets/CustomFieldsService.php:15
msgid "Support Type"
msgstr "Тип поддержки"

#: app/Services/Integrations/NotificationIntegrationBase.php:77
msgid "API Response Error"
msgstr "Ошибка ответа API"

#: app/Services/Integrations/NotificationIntegrationBase.php:68
msgid "API Request Error"
msgstr "Ошибка запроса API"

#. translators: %d is the ticket ID number
#: app/Services/Integrations/FluentForm/FeedIntegration.php:397
msgid "Support ticket has been created at Fluent Support. Ticket ID: %d"
msgstr "Запрос в службу поддержки был создан в Fluent Support. Билет ID: %d"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:347
msgid "Support ticket creation failed, because no valid customer email found"
msgstr "Создание заявки на поддержку не удалось, потому что не найден действительный email клиента"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:262
msgid "Fluent Support Custom Field"
msgstr "Пользовательское поле Fluent Support"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:260
msgid "Please Map Your Ticket Custom Field Data for this form."
msgstr "Пожалуйста, сопоставьте данные пользовательских полей заявки для этой формы."

#: app/Services/Integrations/FluentForm/FeedIntegration.php:259
msgid "Ticket Custom Fields"
msgstr "Пользовательские поля заявки"

#: app/Hooks/Handlers/PrivacyHandler.php:203
#: app/Models/Traits/CustomerTrait.php:125
#: app/Models/Traits/CustomerTrait.php:127
#: app/Services/Integrations/FluentForm/FeedIntegration.php:184
#: app/Services/TranslationStrings.php:620
msgid "First Name"
msgstr "Имя"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:174
#: app/Services/Integrations/FluentForm/FeedIntegration.php:198
#: app/Services/Integrations/FluentForm/FeedIntegration.php:263
msgid "Form Field"
msgstr "Поле формы"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:173
msgid "Support Customer Field"
msgstr "Поле клиента поддержки"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:171
msgid "Please Map Your Customer Data for this form. If your customer already logged in you can leave this"
msgstr "Пожалуйста, сопоставьте данные вашего клиента для этой формы. Если ваш клиент уже вошел в систему, вы можете оставить это"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:170
msgid "Customer Data"
msgstr "Данные клиента"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:165
msgid "Please provide the ticket provider info. If user is logged in then it will use that info. For Public users you can set your customer info"
msgstr "Пожалуйста, укажите информацию о поставщике билетов. Если пользователь вошел в систему, он будет использовать эту информацию. Для общедоступных пользователей вы можете указать информацию о своем клиенте"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:151
msgid "Please input your file upload or image upload field shortcode here"
msgstr "Пожалуйста, введите здесь шорткод вашего поля загрузки файла или изображения"

#: app/Hooks/Handlers/PrivacyHandler.php:80
#: app/Services/Integrations/FluentForm/FeedIntegration.php:149
#: app/Services/Integrations/FluentForm/FeedIntegration.php:150
msgid "Ticket Attachments"
msgstr "Вложения заявки"

#: app/Hooks/Handlers/PrivacyHandler.php:76
#: app/Services/Integrations/FluentForm/FeedIntegration.php:142
#: app/Services/Integrations/FluentForm/FeedIntegration.php:143
#: app/Services/TranslationStrings.php:1286
msgid "Ticket Content"
msgstr "Содержимое заявки"

#: app/Hooks/Handlers/PrivacyHandler.php:72
#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:80
#: app/Services/Integrations/FluentForm/FeedIntegration.php:135
#: app/Services/Integrations/FluentForm/FeedIntegration.php:136
#: app/Services/TranslationStrings.php:1311
msgid "Ticket Title"
msgstr "Заголовок заявки"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:128
msgid "Set Product"
msgstr "Установить продукт"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:126
msgid "Enable Dynamic Product Selection"
msgstr "Включить динамический выбор продукта"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:118
msgid "Select Support Product"
msgstr "Выберите продукт поддержки"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:117
#: app/Services/TranslationStrings.php:982
msgid "Product"
msgstr "Продукт"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:109
msgid "Select the Business you would like to add your Support Ticket to."
msgstr "Выберите бизнес, в который вы хотите добавить свою заявку на поддержку."

#: app/Services/Integrations/FluentForm/FeedIntegration.php:108
msgid "Select Business"
msgstr "Выберите бизнес"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:107
msgid "Business"
msgstr "Бизнес"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:102
msgid "Your Feed Name"
msgstr "Ваше имя канала"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:100
msgid "Feed Name"
msgstr "Название ленты"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:55
msgid "Set FluentSupport"
msgstr "Настроить FluentSupport"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:54
msgid "FluentSupport is not configured yet! Please configure your FluentSupport api first"
msgstr "FluentSupport еще не настроен! Пожалуйста, сначала настройте ваш API FluentSupport"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:52
msgid "Configuration required!"
msgstr "Требуется конфигурация!"

#: app/Services/Integrations/FluentForm/FeedIntegration.php:38
msgid "Create Support Ticket From Your Form Submission in FluentSupport"
msgstr "Создать тикет поддержки из вашей формы в FluentSupport"

#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:64
msgid "View Ticket"
msgstr "Просмотреть заявку"

#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:26
msgid "Support Tickets by Fluent Support"
msgstr "Заявки на поддержку от Fluent Support"

#: app/Services/Helper.php:205
msgid "JSON"
msgstr "JSON"

#: app/Hooks/Handlers/AuthHandler.php:453
#: app/Hooks/Handlers/AuthHandler.php:455
#: app/Hooks/Handlers/PrivacyHandler.php:239 app/Services/Helper.php:199
msgid "Zip"
msgstr "Индекс"

#: app/Services/Helper.php:187
msgid "PDF/Docs"
msgstr "PDF/Документы"

#: app/Services/Helper.php:176
msgid "CSV"
msgstr "CSV"

#: app/Services/Helper.php:164
msgid "Photos"
msgstr "Фотографии"

#. translators: %1$s is a comma-separated list of supported file types, %2$.01f
#. is the maximum file size in megabytes
#: app/Services/Helper.php:157
msgid "Supported Types: %1$s and max file size: %2$.01fMB"
msgstr "Поддерживаемые типы: %1$s и максимальный размер файла: %2$.01fMB"

#: app/Services/Helper.php:52 app/Services/Helper.php:64
msgid "Critical"
msgstr "Критический"

#: app/Services/Helper.php:51 app/Services/Helper.php:63
msgid "Medium"
msgstr "Средний"

#: app/Services/Helper.php:50 app/Services/Helper.php:62
#: app/Services/TranslationStrings.php:877
#: app/Services/TranslationStrings.php:1608
msgid "Normal"
msgstr "Обычный"

#: app/Services/EmailNotification/Settings.php:629
msgid "This email will be sent to Assigned Agent or Admin when a customer reply to a ticket"
msgstr "Это письмо будет отправлено назначенным агентом или администратором, когда клиент ответит на заявку"

#: app/Services/EmailNotification/Settings.php:628
msgid "Replied by Customer (To Agent/Admin)"
msgstr "Ответ клиента (агенту/админу)"

#: app/Services/EmailNotification/Settings.php:621
msgid "This email will be sent when the business when a new ticket has been submitted"
msgstr "Это письмо будет отправлено, когда в бизнесе будет отправлена новая заявка"

#: app/Services/EmailNotification/Settings.php:620
msgid "Ticket Created (To Admin)"
msgstr "Заявка создана (админу)"

#: app/Services/EmailNotification/Settings.php:613
msgid "This email will be sent when an agent close a ticket"
msgstr "Это письмо будет отправлено, когда агент закроет заявку"

#: app/Services/EmailNotification/Settings.php:612
msgid "Ticket Closed by Agent (To Customer)"
msgstr "Заявка закрыта агентом (клиенту)"

#: app/Services/EmailNotification/Settings.php:605
msgid "This email will be sent when an agent reply to a ticket"
msgstr "Это письмо будет отправлено, когда агент ответит на заявку"

#: app/Services/EmailNotification/Settings.php:604
msgid "Replied by Agent (To Customer)"
msgstr "Ответ агента (клиенту)"

#: app/Services/EmailNotification/Settings.php:597
msgid "This email will be sent when a customer submit a support ticket"
msgstr "Это письмо будет отправлено, когда клиент отправит заявку на поддержку"

#: app/Services/EmailNotification/Settings.php:596
msgid "Ticket Created (To Customer)"
msgstr "Заявка создана (клиенту)"

#: app/Services/EmailNotification/Settings.php:253
msgid "If you enable this then only logged in user can reply the tickets. Otherwise, url will be signed and intended user can reply without logging in"
msgstr "Если вы включите это, то только вошедшие пользователи смогут отвечать на тикеты. В противном случае URL будет подписан, и предполагаемый пользователь сможет отвечать без входа в систему"

#: app/Services/EmailNotification/Settings.php:252
msgid "Disable Public Ticket interaction"
msgstr "Отключить взаимодействие с публичными тикетами"

#: app/Services/EmailNotification/Settings.php:243
msgid "Message for non logged in users"
msgstr "Сообщение для незарегистрированных пользователей"

#: app/Services/EmailNotification/Settings.php:232
msgid "Please provide the page id where you want to show the tickets for your customers. Use shortcode <code>[fluent_support_portal]</code> in that page"
msgstr "Пожалуйста, укажите ID страницы, на которой вы хотите отображать заявки для ваших клиентов. Используйте шорткод <code>[fluent_support_portal]</code> на этой странице"

#: app/Services/EmailNotification/Settings.php:230
msgid "Select Portal Page"
msgstr "Выберите страницу портала"

#. translators: %.01f is the maximum file size in megabytes
#: app/Http/Controllers/UploaderController.php:175
msgid "The file cannot be more than %.01fMB. Please upload somewhere like Dropbox/Google Drive and paste the link in the response"
msgstr "Файл не может быть больше %.01f МБ. Пожалуйста, загрузите его куда-нибудь, например, в Dropbox/Google Drive, и вставьте ссылку в ответ"

#. translators: %s is a comma-separated list of allowed file types (e.g., "jpg,
#. png, pdf")
#: app/Http/Controllers/UploaderController.php:173
msgid "Only %s files are allowed."
msgstr "Разрешены только файлы %s."

#: app/Http/Controllers/TicketController.php:1748
msgid "Tag has been removed from this ticket"
msgstr "Тег удален из этой заявки"

#: app/Http/Controllers/TicketController.php:1721
msgid "Tag has been added to this ticket"
msgstr "Тег добавлен к этой заявке"

#: app/Http/Controllers/TicketController.php:1600
msgid "Selected response has been updated"
msgstr "Выбранный ответ обновлен"

#: app/Http/Controllers/TicketController.php:1526
msgid "Selected response has been deleted"
msgstr "Выбранный ответ удален"

#: app/Http/Controllers/TicketController.php:1569
#: app/Http/Controllers/TicketController.php:1585
msgid "Sorry, you do not have permission to update this response."
msgstr "К сожалению, у вас нет прав на обновление этого ответа."

#: app/Http/Controllers/TicketController.php:1486
msgid "Response has been added to the selected tickets"
msgstr "Ответ добавлен к выбранным заявкам"

#: app/Http/Controllers/TicketController.php:1439
msgid "Sorry no tickets found based on your filter and bulk actions"
msgstr "Обращения удовлетворяющие указанным параметрам не найдены"

#: app/Http/Controllers/TicketController.php:1343
msgid "Sorry no action found as available"
msgstr "Извините, такое действие недоступно"

#: app/Http/Controllers/TicketController.php:1280
msgid "Selected tags has been added to tickets"
msgstr "Выбранные теги добавлены к заявкам"

#: app/Http/Controllers/TicketController.php:1173
msgid "agent_id param is required"
msgstr "Параметр agent_id является обязательным"

#. translators: %d represents the number of closed tickets.
#: app/Http/Controllers/TicketController.php:1152
msgid "%d tickets have been closed."
msgstr "%d тикетов были закрыты."

#: app/Http/Controllers/TicketController.php:537
msgid "Response has been added"
msgstr "Ответ добавлен"

#: app/Http/Controllers/NotificationController.php:19
#: app/Http/Controllers/NotificationController.php:38
#: app/Http/Controllers/NotificationController.php:62
#: app/Http/Controllers/NotificationController.php:77
#: app/Http/Controllers/NotificationController.php:93
#: app/Http/Controllers/TicketController.php:506
#: app/Http/Controllers/TicketController.php:665
#: app/Http/Controllers/TicketController.php:712
msgid "Sorry, You do not have permission. Please add yourself as support agent first"
msgstr "Извините, у вас нет разрешения. Вам необходимо добавить себя в качестве сотрудника службы обращений"

#: app/Http/Controllers/Controller.php:39
msgid "Sorry, You do not have permission to this ticket"
msgstr "Извините, у вас нет разрешения на работу с этим обращением"

#: app/Http/Controllers/SettingsController.php:143
msgid "Support Portal"
msgstr "Портал поддержки"

#: app/Http/Controllers/SettingsController.php:133
msgid "Please select a page or enable create page"
msgstr "Пожалуйста, выберите страницу или включите создание страницы"

#: app/Models/Product.php:121
msgid "Product has been deleted"
msgstr "Продукт удален"

#: app/Models/Product.php:107
msgid "Product has been updated"
msgstr "Продукт обновлен"

#: app/Models/Product.php:89
msgid "Product has been successfully created"
msgstr "Продукт успешно создан"

#: app/Services/MailerInbox/MailBoxService.php:80
msgid "Selected Business has been deleted"
msgstr "Выбранный бизнес удален"

#: app/Services/MailerInbox/MailBoxService.php:43
msgid "Fallback Box cannot be the same as MailBox ID"
msgstr "Почтовый ящик не может быть таким же как MailBox ID"

#: app/Http/Controllers/MailBoxController.php:78
msgid "Mailbox has been saved"
msgstr "Почтовый ящик сохранен"

#: app/Http/Controllers/MailBoxController.php:54
msgid "Mailbox has been created successfully"
msgstr "Почтовый ящик успешно создан"

#: app/Http/Controllers/IntegrationController.php:49
#: app/Http/Controllers/SettingsController.php:87
#: app/Http/Controllers/SlackController.php:43
#: app/Services/MailerInbox/MailBoxService.php:193
msgid "Settings has been updated"
msgstr "Настройки обновлены"

#: app/Http/Controllers/TicketController.php:1108
#: app/Services/CustomerPortalService.php:230
msgid "Ticket has been opened again"
msgstr "Заявка снова открыта"

#: app/Http/Controllers/TicketController.php:1085
#: app/Services/CustomerPortalService.php:211
#: app/Services/Tickets/ResponseService.php:123
#: app/Services/Tickets/TicketService.php:38
msgid "Ticket has been closed"
msgstr "Заявка закрыта"

#: app/Services/CustomerPortalService.php:592
msgid "Sorry, You cannot access this ticket"
msgstr "Извините, вы не можете получить доступ к этой заявке"

#: app/Services/CustomerPortalService.php:190
msgid "Reply has been added"
msgstr "Ответ добавлен"

#: app/Services/CustomerPortalService.php:362
msgid "Sorry! No customer found"
msgstr "Пользователь не найден"

#: app/Services/CustomerPortalService.php:581
msgid "You do not have permission to view this support ticket"
msgstr "У вас нет разрешения на просмотр этой заявки на поддержку"

#: app/Http/Controllers/UploaderController.php:218
#: app/Services/CustomerPortalService.php:76
#: app/Services/CustomerPortalService.php:341
#: app/Services/CustomerPortalService.php:349
#: app/Services/CustomerPortalService.php:355
#: app/Services/CustomerPortalService.php:566
msgid "Sorry, You do not have permission to this support ticket"
msgstr "Извините, у вас нет разрешения на действия с этим обращением"

#: app/Http/Controllers/CustomerPortalController.php:244
#: app/Http/Controllers/TicketController.php:209
msgid "Ticket has been created successfully"
msgstr "Заявка успешно создана"

#. translators: %s is the time duration (e.g., "2 hours", "3 days")
#. translators: %s is a human-readable time difference, e.g. "2 hours"
#: app/Http/Controllers/CustomerPortalController.php:100
#: app/Services/CustomerPortalService.php:80
#: app/Services/CustomerPortalService.php:428
#: app/Services/CustomerPortalService.php:644
#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:71
msgid "%s ago"
msgstr "%s назад"

#: app/Services/CustomerPortalService.php:322
#: app/Services/CustomerPortalService.php:570
msgid "Sorry, You do not have access to customer portal"
msgstr "Извините, у вас нет доступа к интерфейсу пользователя"

#: app/Models/Traits/CustomerTrait.php:414
msgid "Customer Deleted Successfully"
msgstr "Клиент успешно удален"

#: app/Http/Controllers/CustomerController.php:184
#: app/Http/Controllers/TicketController.php:1798
msgid "Customer has been updated"
msgstr "Клиент обновлен"

#: app/Http/Controllers/CustomerController.php:192
msgid "Email address has been assigned to other customer"
msgstr "Адрес электронной почты назначен другому клиенту"

#: app/Http/Controllers/CustomerController.php:121
msgid "Customer has been added"
msgstr "Клиент добавлен"

#: app/Http/Controllers/ChatMessageParserController.php:36
msgid "Response has been successfully recorded"
msgstr "Ответ успешно записан"

#: app/Services/TranslationStrings.php:852
msgid "No agents found"
msgstr "Сотрудник не найден"

#: app/Services/TranslationStrings.php:869
#: app/Services/TranslationStrings.php:1607
msgid "No tickets found"
msgstr "Заявки не найдены"

#: app/Http/Controllers/AuthController.php:205
msgid "Successfully registered to the site."
msgstr "Успешно зарегистрированы на сайте."

#: app/Models/Traits/AgentTrait.php:233
#: app/Services/TranslationStrings.php:1358
msgid "Unassigned Tickets"
msgstr "Неприсвоенные заявки"

#: app/Http/Controllers/AgentController.php:66
msgid "Support Staff has been updated"
msgstr "Персонал поддержки обновлен"

#: app/Http/Controllers/AgentController.php:38
msgid "Support Staff has been added"
msgstr "Персонал поддержки добавлен"

#: app/Models/Traits/ActivityTrait.php:73
msgid "Activity settings have been updated"
msgstr "Настройки активности были обновлены"

#: app/Hooks/Handlers/Menu.php:407
msgid "Get activity notification to Slack Channel and keep your support team super engaged"
msgstr "Получайте уведомления о деятельности в канал Slack и поддерживайте вашу команду поддержки в высокой вовлеченности"

#: app/Hooks/Handlers/Menu.php:406
msgid "Send ticket activity notifications to slack"
msgstr "Отправлять уведомления о деятельности заявок в Slack"

#: app/Hooks/Handlers/Menu.php:405 app/Models/Ticket.php:234
#: app/Services/Helper.php:1023
msgid "Slack"
msgstr "Slack"

#: app/Hooks/Handlers/Menu.php:400
msgid "Get activity notification to Telegram Messenger and reply directly from Telegram inbox"
msgstr "Получайте уведомления о деятельности в Telegram Messenger и отвечайте прямо из почтового ящика Telegram"

#: app/Hooks/Handlers/Menu.php:399
msgid "Send Telegram notifications to Group, Channel or individual person inbox and reply from Telegram inbox"
msgstr "Отправляйте уведомления в Telegram в группу, канал или личный ящик и отвечайте из ящика Telegram"

#: app/Hooks/Handlers/Menu.php:398 app/Models/Ticket.php:233
#: app/Services/Helper.php:1044
msgid "Telegram"
msgstr "Telegram"

#: app/Hooks/Handlers/Menu.php:224 app/Services/Helper.php:1192
#: app/Services/TranslationStrings.php:647
msgid "Global Settings"
msgstr "Глобальные настройки"

#: app/Hooks/Handlers/Menu.php:126 app/Hooks/Handlers/Menu.php:127
#: app/Hooks/Handlers/Menu.php:199 app/Services/TranslationStrings.php:1105
msgid "Saved Replies"
msgstr "Сохраненные ответы"

#: app/Hooks/Handlers/Menu.php:82 app/Hooks/Handlers/Menu.php:83
#: app/Hooks/Handlers/Menu.php:189 app/Services/TranslationStrings.php:476
msgid "Customers"
msgstr "Клиенты"

#: app/Hooks/Handlers/Menu.php:71 app/Hooks/Handlers/Menu.php:72
#: app/Hooks/Handlers/Menu.php:163 app/Services/TranslationStrings.php:1062
msgid "Reports"
msgstr "Отчеты"

#: app/Hooks/Handlers/Menu.php:137 app/Hooks/Handlers/Menu.php:138
#: app/Modules/PermissionManager.php:460
#: app/Services/TranslationStrings.php:1184
msgid "Settings"
msgstr "Настройки"

#: app/Hooks/Handlers/Menu.php:93 app/Hooks/Handlers/Menu.php:94
#: app/Hooks/Handlers/Menu.php:181
msgid "Activities"
msgstr "Активности"

#: app/Hooks/Handlers/Menu.php:115 app/Hooks/Handlers/Menu.php:116
#: app/Hooks/Handlers/Menu.php:207 app/Services/TranslationStrings.php:1447
msgid "Workflows"
msgstr "Рабочие процессы"

#: app/Hooks/Handlers/Menu.php:61 app/Hooks/Handlers/Menu.php:62
#: app/Hooks/Handlers/Menu.php:158 app/Services/TranslationStrings.php:1323
msgid "Tickets"
msgstr "Заявки"

#: app/Hooks/Handlers/Menu.php:52 app/Hooks/Handlers/Menu.php:53
#: app/Hooks/Handlers/Menu.php:153
msgid "Dashboard"
msgstr "Панель управления"

#: app/Hooks/Handlers/ExternalPages.php:183
msgid "Sorry, Your secure sign is invalid, Please reload the previous page and get new signed url"
msgstr "Извините, ваш безопасный знак недействителен. Пожалуйста, перезагрузите предыдущую страницу и получите новый подпись URL"

#: app/Hooks/Handlers/ExternalPages.php:293
msgid "Invalid Support Portal URL"
msgstr "Неверный URL портала поддержки"

#: app/Services/TranslationStrings.php:1642
msgid "Only you and official support agents can view this conversation"
msgstr "Только вы и официальные агенты поддержки могут просматривать этот диалог"

#: app/Services/TranslationStrings.php:1022
#: app/Services/TranslationStrings.php:1653
msgid "Related Product/Service"
msgstr "Связанный продукт/услуга"

#: app/Services/TranslationStrings.php:980
msgid "Priority"
msgstr "Приоритет"

#: app/Services/TranslationStrings.php:1292
#: app/Services/TranslationStrings.php:1659
msgid "Ticket Details"
msgstr "Детали заявки"

#: app/Services/TranslationStrings.php:1225
msgid "Subject"
msgstr "Тема"

#: app/Services/TranslationStrings.php:832
msgid "Next"
msgstr "Далее"

#: app/Hooks/Handlers/PrivacyHandler.php:215
#: app/Models/Traits/CustomerTrait.php:160
#: app/Services/TranslationStrings.php:1217
#: app/Services/TranslationStrings.php:1624
msgid "Status"
msgstr "Статус"

#: app/Services/TranslationStrings.php:487
#: app/Services/TranslationStrings.php:1602
msgid "Date"
msgstr "Дата"

#: app/Services/Helper.php:104 app/Services/Helper.php:870
#: app/Services/TranslationStrings.php:373
#: app/Services/TranslationStrings.php:1507
#: app/Services/TranslationStrings.php:1598
msgid "Closed"
msgstr "Закрыто"

#: app/Hooks/Handlers/Menu.php:428 app/Services/TranslationStrings.php:1549
#: app/Services/TranslationStrings.php:1609
msgid "Open"
msgstr "Открыто"

#: app/Hooks/Handlers/Menu.php:429
#: app/Services/Notifications/NotificationCategory.php:25
#: app/Services/TranslationStrings.php:204
#: app/Services/TranslationStrings.php:1494
#: app/Services/TranslationStrings.php:1589
msgid "All"
msgstr "Все"

#: app/Services/TranslationStrings.php:1596
msgid "Click Here to Write a reply"
msgstr "Нажмите здесь, чтобы написать ответ"

#: app/Http/Controllers/FluentBotController.php:523
#: app/Services/TranslationStrings.php:1600
msgid "Conversation"
msgstr "Беседа"

#: app/Hooks/Handlers/CustomerPortalHandler.php:79
msgid "Loading Customer Portal. Please wait..."
msgstr "Загрузка портала клиента. Подождите..."

#: app/Hooks/Handlers/CustomerPortalHandler.php:48
msgid "Go to Support Admin Page"
msgstr "Перейти на страницу администратора поддержки"

#: app/Hooks/Handlers/CustomerPortalHandler.php:43
msgid "Customer Portal is only accessible by Customers. Looks like you are a support staff"
msgstr "Портал клиента доступен только клиентам. Похоже, вы сотрудник поддержки"

#: app/Hooks/Handlers/AuthHandler.php:406
#: app/Hooks/Handlers/AuthHandler.php:408
#: app/Services/TranslationStrings.php:930
msgid "Password"
msgstr "Пароль"

#: app/Hooks/Handlers/AuthHandler.php:401
#: app/Hooks/Handlers/AuthHandler.php:490
msgid "Your Email Address"
msgstr "Ваш адрес электронной почты"

#: app/Hooks/Handlers/AuthHandler.php:399
#: app/Hooks/Handlers/AuthHandler.php:488
#: app/Services/Integrations/FluentForm/FeedIntegration.php:178
#: app/Services/TranslationStrings.php:544
msgid "Email Address"
msgstr "Адрес электронной почты"

#: app/Hooks/Handlers/AuthHandler.php:392
#: app/Hooks/Handlers/AuthHandler.php:394
#: app/Services/TranslationStrings.php:1392
msgid "Username"
msgstr "Имя пользователя"

#: app/Hooks/Handlers/AuthHandler.php:387
#: app/Services/TranslationStrings.php:739
msgid "Last name"
msgstr "Фамилия"

#: app/Hooks/Handlers/AuthHandler.php:385
#: app/Hooks/Handlers/PrivacyHandler.php:207
#: app/Models/Traits/CustomerTrait.php:132
#: app/Models/Traits/CustomerTrait.php:134
#: app/Services/Integrations/FluentForm/FeedIntegration.php:188
#: app/Services/TranslationStrings.php:733
msgid "Last Name"
msgstr "Фамилия"

#: app/Hooks/Handlers/AuthHandler.php:379
#: app/Hooks/Handlers/AuthHandler.php:381
#: app/Services/TranslationStrings.php:621
msgid "First name"
msgstr "Имя"

#: app/Hooks/Handlers/AuthHandler.php:160
msgid "Signup"
msgstr "Регистрация"

#. translators: %s is the ticket title
#: app/Hooks/Handlers/ActivityLogger.php:190
msgid "Ticket: %s"
msgstr "Заявка: %s"

#. Author URI of the plugin
#: fluent-support.php
msgid "https://wpmanageninja.com"
msgstr "https://wpmanageninja.com"

#. Author of the plugin
#: fluent-support.php
msgid "WPManageNinja LLC"
msgstr "WPManageNinja LLC"

#. Description of the plugin
#: fluent-support.php
msgid "The Ultimate Support Plugin For Your WordPress."
msgstr "Финальный плагин поддержки для вашего WordPress."

#. Plugin URI of the plugin
#: fluent-support.php
msgid "https://fluentsupport.com"
msgstr "https://fluentsupport.com"

#. Plugin Name of the plugin
#: fluent-support.php app/Hooks/Handlers/Menu.php:41
#: app/Hooks/Handlers/Menu.php:42 app/Modules/MCP/MCPInit.php:55
#: app/Modules/MCP/MCPInit.php:166
#: app/Services/Integrations/FluentCrm/CreateTicketAction.php:49
#: app/Services/Integrations/FluentCrm/FluentCRMWidgets.php:27
msgid "Fluent Support"
msgstr "Fluent Support"