# Translation of Plugins - Awesome Support – WordPress HelpDesk & Support Plugin - Development (trunk) in Portuguese (Portugal) # This file is distributed under the same license as the Plugins - Awesome Support – WordPress HelpDesk & Support Plugin - Development (trunk) package. msgid "" msgstr "" "PO-Revision-Date: +0000\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: 8bit\n" "Plural-Forms: nplurals=2; plural=n != 1;\n" "X-Generator: GlotPress/4.1.0\n" "Language: pt\n" "Project-Id-Version: Plugins - Awesome Support – WordPress HelpDesk & Support Plugin - Development (trunk)\n" #: includes/functions-post.php:991 msgid "Invalid reply." msgstr "" #: includes/functions-post.php:986 msgid "Invalid reply ID." msgstr "" #: includes/functions-post.php:975 msgid "Session expired. Please refresh the page and try again." msgstr "" #: includes/file-uploader/class-file-uploader.php:661 msgid "The requested file could not be found" msgstr "" #: includes/rest-api/includes/API/UserData.php:114 msgid "Invalid username or email." msgstr "" #: includes/functions-user.php:1775 msgid "You do not have permission to deny users." msgstr "" #: includes/functions-term-order.php:74 includes/functions-term-order.php:96 msgid "Custom display order. Lower numbers appear first. Leave empty for default sorting." msgstr "" #: includes/functions-term-order.php:72 includes/functions-term-order.php:92 #: includes/functions-term-order.php:126 msgid "Order" msgstr "" #: includes/admin/views/print-ticket.php:44 #: includes/admin/views/print-ticket.php:52 msgid "Unknown" msgstr "" #: includes/admin/metaboxes/version.php:34 msgid "default mailbox" msgstr "" #: includes/admin/metaboxes/version.php:29 msgid "Ticket Source: " msgstr "" #. translators: %s is the number of tickets. #: includes/admin/functions-list-table.php:383 msgid "%s auto-draft ticket has been permanently deleted." msgid_plural "%s auto-draft tickets have been permanently deleted." msgstr[0] "" msgstr[1] "" #. translators: %s is the number of tickets. #: includes/admin/functions-list-table.php:380 msgid "%s ticket has been reopened." msgid_plural "%s tickets have been reopened." msgstr[0] "" msgstr[1] "" #. translators: %s is the number of tickets. #: includes/admin/functions-list-table.php:377 msgid "%s ticket has been closed." msgid_plural "%s tickets have been closed." msgstr[0] "" msgstr[1] "" #: includes/admin/functions-list-table.php:280 msgid "Delete Permanently" msgstr "" #: includes/admin/functions-list-table.php:275 msgid "Reopen" msgstr "" #: includes/admin/functions-list-table.php:252 msgid "Auto-draft" msgstr "" #: includes/scripts.php:225 msgid "Include attachments" msgstr "" #: includes/scripts.php:224 msgid "Include custom fields" msgstr "" #: includes/functions-user.php:1730 includes/functions-user.php:1779 msgid "You do not have permission to edit this user." msgstr "" #: includes/functions-user.php:1725 msgid "You do not have permission to activate users." msgstr "" #: includes/admin/functions-menu.php:36 msgid "Get Help" msgstr "" #: includes/admin/views/system-status.php:534 #: includes/admin/views/system-status.php:548 #: includes/admin/views/system-status.php:552 msgid "There is no template override" msgstr "" #: includes/admin/views/system-status.php:511 msgid "Template Overrides:" msgstr "" #: includes/admin/views/system-status.php:505 msgid "Template Theme Overlay:" msgstr "" #: includes/admin/views/system-status.php:499 msgid "Template:" msgstr "" #: includes/admin/views/system-status.php:493 msgid "Templates" msgstr "" #: includes/admin/views/system-status.php:482 msgid "Parent Theme Author URL:" msgstr "" #: includes/admin/views/system-status.php:478 msgid "Parent Theme Version:" msgstr "" #: includes/admin/views/system-status.php:474 msgid "Parent Theme Name:" msgstr "" #: includes/admin/views/system-status.php:466 msgid "Is Child Theme:" msgstr "" #: includes/admin/views/system-status.php:460 msgid "Theme Author URL:" msgstr "" #: includes/admin/views/system-status.php:454 msgid "Theme Version:" msgstr "" #: includes/admin/views/system-status.php:447 msgid "Theme Name:" msgstr "" #: includes/admin/views/system-status.php:399 msgid "Installed" msgstr "" #: includes/admin/views/system-status.php:393 msgid "Plugins" msgstr "" #: includes/admin/views/system-status.php:328 msgid "Moderated Registration: User Denied" msgstr "" #: includes/admin/views/system-status.php:322 msgid "Moderated Registration: User Approved" msgstr "" #: includes/admin/views/system-status.php:316 msgid "Moderated Registration: User Waiting Approval" msgstr "" #: includes/admin/views/system-status.php:310 msgid "Moderated Registration: Admin Alert" msgstr "" #: includes/admin/views/system-status.php:303 msgid "Ticket Closed" msgstr "" #: includes/admin/views/system-status.php:297 msgid "New Client Reply" msgstr "" #: includes/admin/views/system-status.php:291 msgid "New Agent Reply" msgstr "" #: includes/admin/views/system-status.php:255 msgid "E-Mail Notifications" msgstr "" #: includes/admin/views/system-status.php:200 msgid "WYSIWYG On Front" msgstr "" #: includes/admin/views/system-status.php:183 msgid "Allowed File Types" msgstr "" #: includes/admin/views/system-status.php:154 msgid "Uploads Folder" msgstr "" #: includes/admin/views/system-status.php:141 msgid "Registration Page" msgstr "" #: includes/admin/views/system-status.php:137 msgid "Registration Status" msgstr "" #: includes/admin/views/system-status.php:129 msgid "Products Slug" msgstr "" #: includes/admin/views/system-status.php:125 msgid "Tickets Slug" msgstr "" #: includes/admin/views/system-status.php:121 msgid "DB Version" msgstr "" #: includes/admin/views/system-status.php:93 #: includes/admin/views/system-status.php:99 #: includes/admin/views/system-status.php:103 #: includes/admin/views/system-status.php:117 msgid "Version" msgstr "" #: includes/admin/views/system-status.php:74 msgid "WP Timezone" msgstr "" #: includes/admin/views/system-status.php:70 msgid "WP Memory Limit" msgstr "" #: includes/admin/views/system-status.php:52 msgid "WP Max Upload Size" msgstr "" #: includes/admin/views/system-status.php:48 msgid "WP Active Plugins" msgstr "" #: includes/admin/views/system-status.php:44 msgid "WP Debug Mode" msgstr "" #: includes/admin/views/system-status.php:40 msgid "WP Language" msgstr "" #: includes/admin/views/system-status.php:36 msgid "WP Multisite" msgstr "" #: includes/admin/views/system-status.php:32 msgid "WP Version" msgstr "" #: includes/admin/views/system-status.php:28 msgid "Home URL" msgstr "" #: includes/admin/views/system-status.php:24 msgid "Site URL" msgstr "" #: includes/admin/views/opt-in.php:45 msgid "Subscribe" msgstr "" #: includes/admin/views/opt-in.php:43 msgid "Email Address" msgstr "" #: includes/admin/views/opt-in.php:18 msgid "Improved Custom Fields" msgstr "" #: includes/admin/views/about.php:145 msgid "Trusted by over 10,000+ Happy Users, Awesome Support is the most versatile WordPress support plugin." msgstr "" #: includes/admin/views/about.php:144 msgid "Welcome to Awesome Support " msgstr "" #: includes/admin/views/about.php:31 msgid "Credits" msgstr "" #: includes/admin/views/about.php:30 msgid "Change Log" msgstr "" #: includes/admin/views/about.php:29 msgid "Videos" msgstr "" #: includes/admin/views/about.php:27 msgid "Getting Started" msgstr "" #: includes/admin/views/about.php:26 msgid "Welcome" msgstr "" #: includes/admin/views/about-tab-welcome.php:7 msgid "Thanks for choosing Awesome Support!. At this point you should have already completed our setup wizard. You can now use the tabs to the right to obtain more information, link to documentation and learn more about your new support system!" msgstr "" #: includes/admin/views/about-tab-videos.php:13 msgid "Clicking the image below will take you a page on our website where you can view them all." msgstr "" #: includes/admin/views/about-tab-videos.php:11 msgid "All of our informative videos in one place" msgstr "" #: includes/admin/views/about-tab-getting-started.php:54 msgid "Your users can find a list of their tickets on the MY TICKETS page - you just need to add that page to your WordPress menu as well." msgstr "" #: includes/admin/views/about-tab-getting-started.php:53 msgid "Existing Users: If you have existing users you will need to update their roles to be Support User. Or update their existing roles to add the proper WordPress security capabilities for Awesome Support ticket users. This will grant them the permissions necessary to submit tickets." msgstr "" #: includes/admin/views/about-tab-getting-started.php:52 msgid "Set up new agents: Your primary WordPress Admin is now an agent and will automatically be assigned all new tickets unless you set up additional agents." msgstr "" #: includes/admin/views/about-tab-getting-started.php:51 msgid "You can find a list of new and existing tickets under the TICKETS menu option - this is your main dashboard for managing tickets." msgstr "" #: includes/admin/views/about-tab-getting-started.php:49 msgid "Tickets, Agents and Users" msgstr "" #: includes/admin/views/about-tab-getting-started.php:41 msgid "Admin Documentation Image Link" msgstr "" #: includes/admin/views/about-tab-getting-started.php:36 msgid "User Documentation Image Link" msgstr "" #: includes/admin/views/about-tab-getting-started.php:27 #: includes/admin/views/about-tab-videos.php:14 msgid "Videos Image Link" msgstr "" #: includes/admin/views/about-tab-getting-started.php:22 msgid "3. Set up new agents: Your primary WordPress Admin is now an agent and will automatically be assigned all new tickets unless you set up additional agents." msgstr "" #: includes/admin/views/about-tab-getting-started.php:21 msgid "2. Handle Existing users: If you have existing users you will need to update their roles to be Support User. Or update their existing roles to add the proper WordPress security capabilities for Awesome Support ticket users. This will grant them the permissions necessary to submit tickets." msgstr "" #: includes/admin/views/about-tab-getting-started.php:20 msgid "1. A new page named SUBMIT TICKET has been automatically created for you. You need to add this page to your WordPress menu so that your customers can start submitting tickets on your site!" msgstr "" #: includes/admin/views/about-tab-getting-started.php:19 msgid "If you completed the SETUP wizard then your ticket system is all ready to go! If you did not complete the wizard follow these steps to quickly set things up." msgstr "" #: includes/admin/views/about-tab-getting-started.php:11 msgid "Quick Start With The Basics" msgstr "" #: includes/admin/views/about-tab-credits.php:47 msgid "Browse extensions" msgstr "" #: includes/admin/views/about-tab-credits.php:46 msgid "Even though Awesome Support has a lot of built-in features, it is impossible to make everyone happy. This is why we have lots of addons to help you tailor your support system." msgstr "" #: includes/admin/views/about-tab-credits.php:45 msgid "Extending the Possibilities" msgstr "" #: includes/admin/views/about-tab-credits.php:30 msgid "The following open source libraries were used in this plugin. We are very grateful to the authors for sharing their work so freely with us and the world!" msgstr "" #: includes/admin/views/about-tab-credits.php:29 msgid "Open Source Libraries" msgstr "" #: includes/admin/views/about-tab-credits.php:28 msgid "Libraries" msgstr "" #: includes/admin/views/about-tab-credits.php:24 msgid "Rate the plugin now!" msgstr "" #: includes/admin/views/about-tab-credits.php:23 msgid "If you like the plugin, make sure to rate it on the WordPress Repository website. This is perhaps one of the best way to share the love for our plugin!" msgstr "" #: includes/admin/views/about-tab-credits.php:22 msgid "Rate the plugin" msgstr "" #: includes/admin/views/about-tab-credits.php:21 msgid "The plugin is fully localized. You can translate the plugin in any language!" msgstr "" #: includes/admin/views/about-tab-credits.php:20 msgid "Translation Ready" msgstr "" #: includes/admin/views/about-tab-credits.php:19 msgid "The code is open source and available on GitHub for anyone to contribute. Even you." msgstr "" #: includes/admin/views/about-tab-credits.php:18 msgid "Open Source" msgstr "" #: includes/admin/views/about-tab-credits.php:17 msgid "Contributing" msgstr "" #: includes/admin/views/about-tab-credits.php:12 msgid "View more news" msgstr "" #: includes/admin/views/about-tab-credits.php:10 msgid "Newsfeed" msgstr "" #: includes/admin/views/about-tab-change-log.php:7 msgid "View a full changelog on WordPress.org" msgstr "" #: includes/admin/settings/settings-permissions.php:106 msgid "This section allows you to control whether ticket and ticket replies can be edited by agents. Allowing this can distort the ticket history but might be necessary to comply with certain privacy regulations - for example removing user ids, passwords or other sensitive data." msgstr "" #: includes/admin/settings/settings-general.php:131 msgid "Set the Maximum Lenght in the Ticket Subject field of the Submit Ticket Form on the front-end." msgstr "" #: includes/admin/settings/settings-general.php:127 msgid "Maximum Lenght in the Ticket Subject" msgstr "" #: includes/admin/settings/settings-general.php:89 msgid "When the ticket asignee is changed, the status is change to `In Progress`." msgstr "" #: includes/admin/settings/settings-general.php:86 msgid "Automatically change ticket status when assigned" msgstr "" #: includes/admin/settings/settings-fields.php:80 msgid "Use these options to control whether third parties show in the ticket list. To change the labels for 3rd party fields please see our POWER-PACK add-on." msgstr "" #: includes/admin/settings/settings-fields.php:51 msgid "Use these options to control whether multiple agents can actively handle a single ticket. To change the labels please see our POWER-PACK add-on." msgstr "" #: includes/admin/settings/settings-fields.php:44 msgid "Use these options to control how the Ticket Type options are used and shown. To change the labels used for this field please see our POWER-PACK add-on." msgstr "" #: includes/admin/settings/settings-fields.php:38 msgid "Use these options to control how the priority field is used and shown. To change the labels used for this field please see our POWER-PACK add-on." msgstr "" #: includes/admin/class-admin-tickets-list.php:1833 msgid "Reset Filters" msgstr "" #: includes/admin/class-admin-tickets-list.php:1143 msgid "Save Preferences" msgstr "" #: includes/admin/class-admin-tickets-list.php:621 #: includes/admin/class-admin-tickets-list.php:636 #: includes/admin/class-admin-tickets-list.php:651 msgid " at: " msgstr "" #. translators: %1$s Edit replied URL. %2$s is the months total. , %3$s is who #. replied and %4$s is role of replier #: includes/admin/class-admin-tickets-list.php:604 msgid " ago by" msgstr "" #. translators: %1$s Edit replied URL. %2$s is the months total. , %3$s is who #. replied and %4$s is role of replier #: includes/admin/class-admin-tickets-list.php:604 msgid "Last replied" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:274 #: includes/admin/class-as-admin-setup-wizard.php:339 msgid "Here" msgstr "" #: tracking/class-plugin-usage-tracker.php:1068 msgid "Unauthorized action. You do not have permission to submit goodbye form." msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:354 msgid "Unauthorized action. You do not have permission to export user data." msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1045 #: includes/gdpr-integration/gdpr-privacy-options.php:1109 #: includes/gdpr-integration/gdpr-privacy-options.php:1193 msgid "Unauthorized action. You do not have permission to processing user opted out button." msgstr "" #: includes/gas-framework/lib/class-option-file.php:299 #: includes/gas-framework/lib/class-option-upload.php:398 msgid "Unauthorized action. You do not have permission to returns the image URL." msgstr "" #: includes/gas-framework/lib/class-customizer.php:91 msgid "Unauthorized action. You do not have permission to ajax handler for generating CSS." msgstr "" #: includes/functions-user.php:1246 msgid "Unauthorized action. You do not have permission to check if an e-mail is valid during registration using the MailGun API." msgstr "" #: includes/functions-post.php:1763 includes/functions-post.php:1908 msgid "Unauthorized action. You do not have permission to load TinyMCE via Ajax request to edit a reply." msgstr "" #: includes/functions-post.php:1020 msgid "Unauthorized action. You do not have permission to edit a reply with Ajax." msgstr "" #: includes/functions-post.php:980 msgid "Unauthorized action. You do not have permission to mark a ticket reply as read with Ajax." msgstr "" #: includes/functions-notification.php:266 msgid "Unauthorized action. You do not have permission to generate content for notification popup window." msgstr "" #: includes/class-remote-notification-client.php:671 msgid "Unauthorized action. You do not have permission to fetches notices." msgstr "" #: includes/admin/functions-ajax.php:107 msgid "Unauthorized action. You do not have permission to get tickets for print." msgstr "" #: includes/admin/functions-ajax.php:58 msgid "Unauthorized action. You do not have permission to get ticket for print." msgstr "" #: includes/admin/functions-ajax.php:40 msgid "Unauthorized action. You do not have permission to skip Setup Wizard." msgstr "" #: includes/admin/functions-ajax.php:25 msgid "Unauthorized action. You do not have permission to hide the free addon page from the menu." msgstr "" #: includes/admin/class-admin-tickets-list.php:380 msgid "Last modified" msgstr "" #. translators: %d is the maximum number of files. #: includes/scripts.php:444 msgid "You can only upload a maximum of %d files" msgstr "" #. translators: %s is the nuser export directory. #: includes/gdpr-integration/gdpr-user-profile.php:94 msgid "Error deleting %s/export-data.xml" msgstr "" #. translators: %s is the nuser export directory. #: includes/gdpr-integration/gdpr-user-profile.php:88 msgid "Error deleting %s/exported-data.zip" msgstr "" #. translators: %s is the number of reply. #: includes/gdpr-integration/gdpr-privacy-options.php:785 msgid "Reply %s Content" msgstr "" #. translators: %s is the consent_name. #: includes/gdpr-integration/gdpr-privacy-options.php:429 msgid "Set %s Consent status for all Awesome support Users" msgstr "" #: includes/class-remote-notification-client.php:724 msgid "The notification data is invalid" msgstr "" #: includes/admin/views/status.php:9 msgid "Log Viewer" msgstr "" #. translators: %s is the text. #. translators: %s is the taxomany. #: includes/admin/class-as-admin-setup-wizard.php:277 #: includes/admin/class-as-admin-setup-wizard.php:285 #: includes/admin/class-as-admin-setup-wizard.php:342 #: includes/functions-templating.php:1180 #: includes/functions-templating.php:1215 msgid "%s." msgstr "" #. translators: %s is the Last reply ago url. #: includes/admin/class-admin-tickets-list.php:607 msgctxt "Last reply ago" msgid "%s." msgstr "" #. translators: %s is the formatted_reply_string. #: includes/admin/class-admin-tickets-list.php:597 msgctxt "Number of replies to a ticket" msgid "%s." msgstr "" #: includes/class-wpas-editor-ajax.php:112 #: includes/class-wpas-editor-ajax.php:121 #: includes/class-wpas-editor-ajax.php:195 #: includes/class-wpas-editor-ajax.php:202 #: includes/class-wpas-editor-ajax.php:208 includes/functions-post.php:2050 #: includes/functions-post.php:2089 #: includes/gas-framework/lib/class-option-ajax-button.php:34 #: includes/gas-framework/lib/class-option-ajax-button.php:51 msgid "You don't have access to perform this action." msgstr "" #: includes/file-uploader/class-file-uploader.php:456 msgid "Sorry, you are not allowed to delete this item." msgstr "" #: includes/file-uploader/class-file-uploader.php:449 msgid "Attachment not found." msgstr "" #: includes/file-uploader/class-file-uploader.php:418 #: includes/file-uploader/class-file-uploader.php:480 #: includes/functions-post.php:1912 msgid "You don't have access to perform this action" msgstr "" #: includes/admin/class-admin-tickets-list.php:573 msgctxt "User role" msgid "Support Manager" msgstr "" #: includes/admin/class-admin-tickets-list.php:570 msgctxt "User role" msgid "Supervisor" msgstr "" #: includes/admin/class-admin-tickets-list.php:567 msgctxt "User role" msgid "admin" msgstr "" #: includes/admin/class-admin-user.php:369 msgid "To agents from which departments is the user allowed to assign tickets" msgstr "" #: includes/admin/class-admin-user.php:357 msgid "Allow assignment to" msgstr "" #: includes/install.php:355 msgid "Or skip this process" msgstr "" #: includes/install.php:352 msgid "Click here To Get Started Now" msgstr "" #: awesome-support.php:663 msgid "View our privacy policy." msgstr "" #: awesome-support.php:663 msgid "Find out more about what data we collect and how its used." msgstr "" #: awesome-support.php:662 msgid ". And, opting in would allow us to send you any critical security related information directly - which, in most instances, would be much faster than receiving it from other sources." msgstr "" #: awesome-support.php:662 msgid "when you opt-in we will send you a discount code good towards your next purchase" msgstr "" #: awesome-support.php:662 msgid ". To show our appreciation for helping make Awesome Support better," msgstr "" #: awesome-support.php:662 msgid "Tracking is completely optional" msgstr "" #: awesome-support.php:662 msgid "Help us make a better product for you by allowing us to collect some system statistics and adding you to our email list for important updates. We won’t record any sensitive data, only information regarding the WordPress environment and product settings, which we will use to help us make improvements to the product. " msgstr "" #: awesome-support.php:662 msgid "Would you like a discount on your next Awesome Support purchase?" msgstr "" #. translators: %s is the required version. #: awesome-support.php:174 msgid " of this plugin instead." msgstr "" #. translators: %s is the required version. #: awesome-support.php:174 msgid "install the production version" msgstr "" #. translators: %s is the required version. #: awesome-support.php:174 msgid "Awesome Support dependencies are missing. The plugin can’t be loaded properly. Please run %s before anything else. If you don’t know what this is you should" msgstr "" #. translators: %s is the minimum required PHP version. #: awesome-support.php:167 msgid "how you can update" msgstr "" #. translators: %s is the minimum required PHP version. #: awesome-support.php:167 msgid "Awesome Support requires PHP version %s or above. Read more information about " msgstr "" #: includes/gas-framework/js/min/wp-color-picker-alpha-min.js:11 #: includes/gas-framework/js/wp-color-picker-alpha.js:154 msgid "clear" msgstr "" #: includes/gas-framework/js/min/wp-color-picker-alpha-min.js:11 #: includes/gas-framework/js/wp-color-picker-alpha.js:108 msgid "Current" msgstr "" #: includes/gas-framework/lib/class-option-multicheck.php:40 #: includes/gas-framework/lib/class-option-multicheck.php:202 msgid "Select All" msgstr "" #: includes/gas-framework/lib/class-option-file.php:214 msgid "Use file" msgstr "" #: includes/gas-framework/lib/class-option-file.php:212 msgid "Select File" msgstr "" #: includes/gas-framework/lib/class-admin-page.php:125 msgid "Options Page Created with Gas Framework" msgstr "" #: includes/admin/functions-misc.php:674 #: includes/gas-framework/js/min/wp-color-picker-alpha-min.js:11 #: includes/gas-framework/js/wp-color-picker-alpha.js:122 msgid "Color value" msgstr "" #: includes/admin/functions-misc.php:673 #: includes/gas-framework/js/min/wp-color-picker-alpha-min.js:11 #: includes/gas-framework/js/wp-color-picker-alpha.js:107 #: includes/gas-framework/js/wp-color-picker-alpha.js:140 msgid "Select Color" msgstr "" #: includes/admin/functions-misc.php:672 #: includes/gas-framework/js/min/wp-color-picker-alpha-min.js:11 #: includes/gas-framework/js/wp-color-picker-alpha.js:151 msgid "Select default color" msgstr "" #: includes/admin/functions-misc.php:670 #: includes/gas-framework/js/min/wp-color-picker-alpha-min.js:11 #: includes/gas-framework/js/wp-color-picker-alpha.js:156 msgid "Clear color" msgstr "" #. translators: %s is the ticket id #: includes/integrations/my-cred/my-cred.php:136 msgid "Points for user opening a ticket # %s" msgstr "" #. translators: %s is the ticket id #: includes/integrations/my-cred/my-cred.php:129 #: includes/integrations/my-cred/my-cred.php:163 msgid "Points for agent opening ticket # %s" msgstr "" #. translators: %s is the ticket id #: includes/integrations/my-cred/my-cred.php:102 msgid "Points for user replying to ticket # %s" msgstr "" #. translators: %s is the ticket id #: includes/integrations/my-cred/my-cred.php:96 msgid "Points for agent replying to ticket # %s" msgstr "" #. translators: %s is the ticket id #: includes/integrations/my-cred/my-cred.php:67 msgid "Agent gets points when user closed ticket # %s" msgstr "" #. translators: %s is the ticket id #: includes/integrations/my-cred/my-cred.php:56 msgid "Points for user closing ticket # %s" msgstr "" #. translators: %s is the ticket id #: includes/integrations/my-cred/my-cred.php:50 msgid "Points for agent closing ticket # %s" msgstr "" #: includes/functions-ticket-type.php:44 msgid "Set ticket type color." msgstr "" #: includes/rest-api/includes/API/UserData.php:70 msgid "User password" msgstr "" #: includes/rest-api/includes/API/UserData.php:50 #: includes/rest-api/includes/API/UserData.php:65 msgid "User name" msgstr "" #: includes/rest-api/includes/API/TicketStatus.php:56 msgid "Ticket status" msgstr "" #: includes/admin/views/system-tools.php:309 msgid "If your CAPABILITIES are not installed, re-run the 5.8.0 to 5.9.0 conversion process. Make sure you have a BACKUP!" msgstr "" #: includes/admin/views/system-tools.php:306 msgid "Re-run conversion from 5.8.0 to 5.9.0" msgstr "" #: includes/admin/views/system-tools.php:193 msgid "Reset ticket_types." msgstr "" #: includes/admin/views/system-tools.php:190 msgid "Reset ticket types" msgstr "" #: includes/admin/views/system-tools.php:73 msgid "All ticket types have been reset" msgstr "" #: includes/admin/settings/settings-general.php:184 msgid "If you would like to use a custom form for your new ticket form but still use our login screen then enter the full URL to the custom form. An example where this would be useful would be if you are using a Gravity Form in conjunction with our Gravity Form bridge. Enter the FULL url starting with http or https. Note that if you use this option you will never be able to see or use our standard ticket form! " msgstr "" #: includes/admin/settings/settings-general.php:181 msgid "New Ticket Form Redirect" msgstr "" #: includes/admin/settings/settings-general.php:160 msgid "You are receiving the default standard notifications for this ticket. Among others, they include replies from agents, a notification when the ticket is closed, a notification if the ticket is reopened by the agent and a confirmation when the ticket was first submitted. " msgstr "" #: includes/admin/settings/settings-general.php:156 msgid "This is the message that the user will see when they click the notifications button" msgstr "" #: includes/admin/settings/settings-general.php:149 msgid "This is the label for the button" msgstr "" #: includes/admin/settings/settings-general.php:145 msgid "Show the notification button on the front-end?" msgstr "" #: includes/admin/settings/settings-general.php:137 msgid "Options for the notification button at the top of the single ticket screen on the front-end" msgstr "" #: includes/admin/settings/settings-general.php:136 msgid "Notification Button" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:132 msgid "Turn this on to allow the client to see the final time recorded in the front-end ticket" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:129 msgid "Show Final Time On Front-end Ticket" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:124 msgid "Turn this on to allow the client to see the final time recorded in the front-end ticket list" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:121 msgid "Show Final Time On Front-end Ticket List" msgstr "" #: includes/admin/settings/settings-advanced.php:127 msgid "4.0.2" msgstr "" #: includes/admin/settings/settings-advanced.php:127 msgid "4.0.3" msgstr "" #: includes/admin/settings/settings-advanced.php:127 msgid "4.0.4" msgstr "" #: includes/admin/settings/settings-advanced.php:127 msgid "4.0.5" msgstr "" #: includes/admin/settings/settings-advanced.php:126 msgid "Which version of the select2 library should we load?" msgstr "" #: includes/admin/settings/settings-advanced.php:123 msgid "Select2 Version" msgstr "" #: includes/admin/settings/settings-notifications.php:243 msgid "Can agents prevent a closing confirmation email from being sent to a customer? Note: If this enabled it only applies to the emails defined in the core plugin and not to emails created by add-ons such as our Notification or Business Rules Engine add-ons" msgstr "" #: includes/admin/settings/settings-notifications.php:239 msgid "Agents Can Suppress?" msgstr "" #: includes/admin/settings/settings-notifications.php:105 msgid "Email template tags allow you to insert real-time information into your outgoing emails. For example you can use tags to refer to the users name or the agent name. For more information about the template tags that can be used in e-mail templates please click the «Help» button in the top right hand corner of this screen. You can also click on the { } icon in each of the editors for a pop-up list." msgstr "" #: includes/admin/settings/settings-notifications.php:103 msgid "Template Tags" msgstr "" #. translators: %s is the URL to the documentation. #: includes/admin/settings/settings-notifications.php:21 msgid "We include a default set of designs for the six core emails below. You can use these designs in other email templates by simply copying them to the target email template editor and modifying them there. You can also install new designs from the TICKETS->TOOLS->CLEANUP area. Samples of some of the email templates can be found in our documentation." msgstr "" #: includes/admin/settings/settings-notifications.php:97 msgid "Design Notes" msgstr "" #: includes/admin/settings/settings-notifications.php:93 msgid "Configure the contents of your emails below." msgstr "" #: includes/admin/settings/settings-notifications.php:92 msgid "Email Contents" msgstr "" #. translators: %1$s is the URL to the email template, %2$s is the target #. attribute for the link (e.g., "_blank"). #: includes/admin/settings/settings-notifications.php:18 msgid "Please note that the e-mail template we use is optimized for all e-mail clients and devices. If you add additional fancy styling through the editors you should do so with caution in order to avoid breaking the layouts on some devices." msgstr "" #: includes/admin/settings/settings-notifications.php:33 msgid "The HTML E-Mail Template options below controls how the logo, header and footer appear in ALL your outgoing Awesome Support emails. You can completely disable this global template if necessary." msgstr "" #: includes/admin/settings/settings-notifications.php:32 msgid "Global E-Mail Template" msgstr "" #: includes/admin/settings/settings-products-management.php:133 msgid "Which statuses would you liked synced? By default only published products will be synced. For multiple statuses separate by commas with no spaces." msgstr "" #: includes/admin/settings/settings-products-management.php:130 msgid "Product Statuses To Sync" msgstr "" #: includes/admin/settings/settings-fields.php:277 msgid "Checking this box will color the bottom border of the opening post to match the Ticket Type color" msgstr "" #: includes/admin/settings/settings-fields.php:274 msgid "Color-code Bottom Border?" msgstr "" #: includes/admin/settings/settings-fields.php:253 msgid "Would you like to make the Ticket Type options mandatory in your tickets?" msgstr "" #: includes/admin/settings/settings-fields.php:245 msgid "Would you like to show the Ticket Type options in your tickets?" msgstr "" #: includes/admin/settings/settings-fields.php:242 msgid "Enable Ticket Types" msgstr "" #: includes/admin/settings/settings-fields.php:42 msgid "Ticket Type Management" msgstr "" #: includes/admin/settings/settings-permissions.php:70 msgid "Show Flag In Ticket List" msgstr "" #: includes/admin/settings/settings-permissions.php:64 msgid "Enable Ticket Templates" msgstr "" #: includes/admin/settings/settings-permissions.php:61 msgid "Ticket templates are tickets that can be copied by add-ons to make new tickets. The options in this section offers control of this feature." msgstr "" #: includes/admin/settings/settings-permissions.php:59 msgid "Ticket Templates" msgstr "" #: includes/admin/settings/settings-style.php:86 msgid "Ticket Template Type" msgstr "" #: includes/admin/settings/settings-style.php:54 msgid "Automatically link URLs, email addresses, phone numbers, twitter handles, and hashtags" msgstr "" #: includes/admin/settings/settings-style.php:51 msgid "Use automatic linker" msgstr "" #: includes/admin/settings/settings-integration.php:130 msgid "If the user closes a ticket should the agent get points for it anyway?" msgstr "" #: includes/admin/settings/settings-integration.php:127 msgid "Agent Gets Credit For User Closing Ticket" msgstr "" #: includes/admin/settings/settings-integration.php:123 msgid "How many points should a user get when they close a ticket?" msgstr "" #: includes/admin/settings/settings-integration.php:120 msgid "myCRED User Points: Closing Tickets" msgstr "" #: includes/admin/settings/settings-integration.php:116 msgid "How many points should a user get when they reply to a ticket?" msgstr "" #: includes/admin/settings/settings-integration.php:113 msgid "myCRED User Points: Replies" msgstr "" #: includes/admin/settings/settings-integration.php:109 msgid "How many points should a user get when they submit or open a ticket?" msgstr "" #: includes/admin/settings/settings-integration.php:106 msgid "myCRED User Points: Submit Ticket" msgstr "" #: includes/admin/settings/settings-integration.php:102 msgid "What is the myCRED Meta Key that should be used to record points for users? The default is mycred_default. See the myCRED settings screen and documentation for more information." msgstr "" #: includes/admin/settings/settings-integration.php:99 msgid "myCRED User Point Type" msgstr "" #: includes/admin/settings/settings-integration.php:95 msgid "How many points should an agent get when they add a reply to a ticket?" msgstr "" #: includes/admin/settings/settings-integration.php:92 msgid "myCRED Agent Points: Replies" msgstr "" #: includes/admin/settings/settings-integration.php:88 msgid "How many points should an agent get when they close a ticket?" msgstr "" #: includes/admin/settings/settings-integration.php:85 msgid "myCRED Agent Points: Closing Tickets" msgstr "" #: includes/admin/settings/settings-integration.php:81 msgid "How many points should an agent get when they submit or open a ticket?" msgstr "" #: includes/admin/settings/settings-integration.php:78 msgid "myCRED Agent Points: Submit Ticket" msgstr "" #: includes/admin/settings/settings-integration.php:74 msgid "What is the myCRED Meta Key that should be used to record points for agents? The default is mycred_default. See the myCRED settings screen and documentation for more information." msgstr "" #: includes/admin/settings/settings-integration.php:71 msgid "myCRED Agent Point Type" msgstr "" #: includes/admin/settings/settings-integration.php:67 msgid "Send ticket data to myCRED so agents and users can earn badges, ranks and other points." msgstr "" #: includes/admin/settings/settings-integration.php:64 msgid "Enable myCRED Integration" msgstr "" #. translators: %s is the link to the addons. #: includes/admin/settings/settings-integration.php:20 msgid "Integration options with MY CRED. You must have the MY CRED plugin installed and activated before enabling anythign in this section. Get myCRED from here: %s" msgstr "" #: includes/admin/settings/settings-integration.php:58 msgid "myCRED" msgstr "" #: includes/admin/class-admin-tickets-list.php:720 msgid "Template" msgstr "" #: includes/admin/class-admin-tickets-list.php:655 msgid "This ticket was re-opened but had been closed on: " msgstr "" #: includes/admin/functions-post.php:803 msgid "Do NOT send closing ticket email to customer" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:436 msgid " If you do not choose any roles then only new users will be allowed to submit tickets! If this is a new installation of WordPress with no existing users then you can just skip to the next step by clicking the CONTINUE button. " msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:435 msgid "Any of the user roles you check below will automatically be allowed to submit tickets." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:434 msgid "By default, none of your existing users will be allowed to submit ticket. However, you can adjust this based on your existing user roles." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:433 msgid "Important! How do you want to handle your existing users?" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:87 msgid "Existing Users" msgstr "" #: includes/install.php:349 msgid "If this is not the first time you are using Awesome Support or you would like to manually configure your initial settings, then you should choose to skip this process. Otherwise proceed by clicking the orange button." msgstr "" #: includes/install.php:348 msgid "Thank you for installing Awesome Support. Please choose an option below to get started." msgstr "" #: includes/install.php:347 msgid "Awesome Support: First Time Install" msgstr "" #: includes/functions-post.php:2423 msgid "Ticket cloning failed" msgstr "" #: includes/functions-post.php:2367 msgid "Source ticket id is not valid." msgstr "" #. translators: %s is the taxonomy value. #: includes/custom-fields/class-custom-fields.php:261 msgctxt "A new taxonomy term name where %s is dynamically replaced by the taxonomy (eg. \"book\")" msgid "Back to %s" msgstr "" #: includes/custom-fields/functions-custom-fields.php:968 msgid "Ticket Template Description" msgstr "" #: includes/custom-fields/functions-custom-fields.php:957 msgid "Ticket Template?" msgstr "" #: includes/custom-fields/functions-custom-fields.php:412 msgid "Ticket Types" msgstr "" #: includes/admin/class-admin-tickets-list.php:362 #: includes/admin/class-admin-tickets-list.php:428 #: includes/custom-fields/functions-custom-fields.php:411 msgid "Ticket Type" msgstr "" #: includes/functions-notification.php:269 msgid "Standard notifications are enabled." msgstr "" #: includes/admin/settings/settings-general.php:152 #: includes/functions-notification.php:230 #: includes/functions-notification.php:235 #: includes/functions-notification.php:277 msgid "Notifications" msgstr "" #: includes/admin/gutenberg/blocks/my-tickets/my-tickets-block.js:33 msgid "Awesome Support: View My Tickets" msgstr "" #: includes/admin/gutenberg/blocks/submit-ticket/submit-ticket-block.js:33 msgid "Awesome Support: Submit Ticket" msgstr "" #. translators: %s is the number of replies. #: includes/admin/class-admin-tickets-list.php:588 msgid "%s reply" msgid_plural "%s replies" msgstr[0] "" msgstr[1] "" #. translators: %s is the link to the addons-user. #: includes/rest-api/includes/settings-api.php:26 msgid "%s: This add-on uses the rest api to create tickets, list tickets, send attachments, login users, update custom fields and pull configuration from a special configuration post-type" msgstr "" #: includes/rest-api/includes/settings-api.php:70 msgid "Client Tickets" msgstr "" #. translators: %s is the link to the addons-user. #: includes/rest-api/includes/settings-api.php:23 msgid "%s: This add-on uses the rest api to create tickets, send attachments, login users and pull configuration from a special remote tickets configuration post-type" msgstr "" #: includes/rest-api/includes/settings-api.php:64 msgid "Remote Tickets" msgstr "" #: includes/rest-api/includes/settings-api.php:61 msgid "The premium-addons for Awesome Support listed below all use this REST API. Developers can use them as examples of how the REST API can be used to create production level applications" msgstr "" #: includes/rest-api/includes/settings-api.php:58 msgid "Add-ons Using The REST API" msgstr "" #. translators: %s is the link to the documentation portal. #: includes/rest-api/includes/settings-api.php:20 msgid "You can find documentation for this api in our developer portal located here: %s" msgstr "" #: includes/rest-api/includes/settings-api.php:48 msgid "Free support is not provided for custom programs that use the REST API. To obtain support for customizations using the REST API please open a special-projects contract with us!" msgstr "" #: includes/rest-api/includes/settings-api.php:45 msgid "Support Notice" msgstr "" #: includes/rest-api/includes/settings-api.php:42 msgid "Enable the Awesome Support REST API" msgstr "" #: includes/rest-api/includes/settings-api.php:38 msgid "Enable REST API" msgstr "" #: includes/rest-api/includes/settings-api.php:35 msgid "Some premium add-ons require that this API be enabled. This includes REMOTE TICKETS, CLIENT TICKETS and others. The documentation for each add-on will let you know if you need to enable this option." msgstr "" #: includes/rest-api/includes/settings-api.php:29 #: includes/rest-api/includes/settings-api.php:32 msgid "REST API" msgstr "" #: includes/rest-api/includes/api.php:212 msgid "Comment karma." msgstr "" #: includes/rest-api/includes/api.php:205 msgid "Failed to update comment karma." msgstr "" #: includes/rest-api/includes/Auth/PasswordList.php:103 msgid "Revoke all api passwords" msgstr "" #: includes/rest-api/includes/Auth/Init.php:422 msgid "The password's unique sluge" msgstr "" #: includes/rest-api/includes/Auth/Init.php:379 #: includes/rest-api/includes/Auth/Init.php:380 #: includes/rest-api/includes/Auth/PasswordList.php:39 #: includes/rest-api/includes/Auth/PasswordList.php:84 msgid "Revoke" msgstr "" #: includes/rest-api/includes/Auth/Init.php:376 #: includes/rest-api/includes/Auth/PasswordList.php:38 msgid "Last IP" msgstr "" #: includes/rest-api/includes/Auth/Init.php:373 #: includes/rest-api/includes/Auth/PasswordList.php:37 msgid "Last Used" msgstr "" #: includes/rest-api/includes/Auth/Init.php:370 #: includes/rest-api/includes/Auth/PasswordList.php:36 msgid "Created" msgstr "" #: includes/rest-api/includes/Auth/Init.php:367 #: includes/rest-api/includes/Auth/PasswordList.php:35 msgid "Name" msgstr "" #: includes/rest-api/includes/Auth/Init.php:359 msgid "Dismiss" msgstr "" #: includes/rest-api/includes/Auth/Init.php:358 msgid "Be sure to save this in a safe location. You will not be able to retrieve it." msgstr "" #. translators: %1$s is the application name, %2$s is the new password. #: includes/rest-api/includes/Auth/Init.php:349 msgctxt "application, password" msgid "Your new password for %1$s is: %2$s" msgstr "" #: includes/rest-api/includes/Auth/Init.php:329 msgid "Add New" msgstr "" #: includes/rest-api/includes/Auth/Init.php:328 msgid "New API Password Name" msgstr "" #: includes/rest-api/includes/Auth/Init.php:326 msgid "API passwords allow authentication via the REST API without providing your actual password. API passwords can be easily revoked. They cannot be used for traditional logins to your website." msgstr "" #: includes/rest-api/includes/Auth/Init.php:325 msgid "API Passwords" msgstr "" #: includes/rest-api/includes/Auth/Init.php:318 msgid "Due to a potential server misconfiguration, it seems that HTTP Basic Authorization may not work for the REST API on this site: `Authorization` headers are not being sent to WordPress by the web server. You can learn more about this problem, and a possible solution, on our GitHub Wiki." msgstr "" #: includes/rest-api/includes/API/UserData.php:136 #: includes/rest-api/includes/API/UserData.php:147 msgid "Invalid username or password." msgstr "" #: includes/rest-api/includes/API/UserData.php:119 msgid "You are not allowed to get user data" msgstr "" #: includes/rest-api/includes/API/UserData.php:104 msgid "Invalid username." msgstr "" #: includes/rest-api/includes/API/Tickets.php:950 msgid "The notes for the time" msgstr "" #: includes/rest-api/includes/API/Tickets.php:939 msgid "The type of time adjustment, positive or negative." msgstr "" #: includes/rest-api/includes/API/Tickets.php:931 msgid "The final adjusted time for ticket in minutes" msgstr "" #: includes/rest-api/includes/API/Tickets.php:923 msgid "The time adjustments for ticket in minutes" msgstr "" #: includes/rest-api/includes/API/Tickets.php:915 msgid "The gross time calculated for ticket in minutes" msgstr "" #: includes/rest-api/includes/API/Tickets.php:908 msgid "The number of total replies to this ticket" msgstr "" #: includes/rest-api/includes/API/Tickets.php:901 msgid "The number of agent replies to this ticket" msgstr "" #: includes/rest-api/includes/API/Tickets.php:894 msgid "The number of customer replies to this ticket" msgstr "" #: includes/rest-api/includes/API/Tickets.php:887 msgid "The tertiary assignee for this ticket" msgstr "" #: includes/rest-api/includes/API/Tickets.php:880 msgid "The secondary assignee for this ticket" msgstr "" #: includes/rest-api/includes/API/Tickets.php:868 msgid "The agent assigned to this ticket" msgstr "" #: includes/rest-api/includes/API/Tickets.php:847 msgid "Limit result set to tickets in the specified state." msgstr "" #: includes/rest-api/includes/API/Tickets.php:664 msgid "Sorry, you are not allowed to edit this ticket." msgstr "" #: includes/rest-api/includes/API/Tickets.php:601 msgid "You do not have the capacity to open this ticket" msgstr "" #: includes/rest-api/includes/API/Tickets.php:298 msgid "Sorry, you are not allowed to edit this post." msgstr "" #. translators: %s is a tag value. #: includes/rest-api/includes/API/Tickets.php:288 msgid "That %s term does not exist." msgstr "" #: includes/rest-api/includes/API/Tickets.php:245 msgid "The ID of the current logged in client if applicable." msgstr "" #: includes/rest-api/includes/API/Tickets.php:244 msgid "The ID of the current logged in agent if applicable." msgstr "" #: includes/rest-api/includes/API/TicketTaxonomy.php:47 msgid "The color for this priority" msgstr "" #: includes/rest-api/includes/API/TicketStatus.php:106 msgid "Cannot change ticket status" msgstr "" #: includes/rest-api/includes/API/TicketStatus.php:98 msgid "Sorry, you are not allowed to update status of this ticket." msgstr "" #: includes/rest-api/includes/API/TicketStatus.php:92 msgid "Invalid status parameter" msgstr "" #: includes/rest-api/includes/API/TicketReplies.php:158 msgid "The ID for the ticket of the reply." msgstr "" #: includes/rest-api/includes/API/TicketReplies.php:149 #: includes/rest-api/includes/API/Tickets.php:861 msgid "The ID for the author of the object." msgstr "" #: includes/rest-api/includes/API/TicketReplies.php:90 msgid "Whether to bypass trash and force deletion." msgstr "" #: includes/rest-api/includes/API/TicketReplies.php:65 msgid "Unique identifier for the reply." msgstr "" #: includes/rest-api/includes/API/TicketHistory.php:115 msgid "Whether the content is protected with a password." msgstr "" #: includes/rest-api/includes/API/TicketHistory.php:109 msgid "HTML content for the object, transformed for display." msgstr "" #: includes/rest-api/includes/API/TicketHistory.php:104 msgid "Content for the object, as it exists in the database." msgstr "" #: includes/rest-api/includes/API/TicketHistory.php:96 msgid "The content for the object." msgstr "" #: includes/rest-api/includes/API/TicketHistory.php:64 msgid "Unique identifier for the history." msgstr "" #: includes/rest-api/includes/API/TicketHistory.php:52 msgid "The password for the post if it is password protected." msgstr "" #: includes/rest-api/includes/API/TicketHistory.php:33 #: includes/rest-api/includes/API/TicketHistory.php:60 #: includes/rest-api/includes/API/TicketReplies.php:33 #: includes/rest-api/includes/API/TicketReplies.php:60 #: includes/rest-api/includes/API/TicketStatus.php:44 msgid "Unique identifier for the ticket." msgstr "" #: includes/rest-api/includes/API/TicketBase.php:151 msgid "Sorry, you are not allowed to assign the provided terms." msgstr "" #: includes/rest-api/includes/API/TicketBase.php:143 #: includes/rest-api/includes/API/TicketBase.php:147 msgid "Sorry, you are not allowed to create tickets as this user." msgstr "" #: includes/rest-api/includes/API/TicketBase.php:137 msgid "Cannot create existing post." msgstr "" #: includes/rest-api/includes/API/TicketBase.php:55 msgid "Limit result set to items assigned one or more statuses." msgstr "" #: includes/rest-api/includes/API/Passwords.php:328 #: includes/rest-api/includes/Auth/Init.php:255 msgid "No HTTP Basic Authorization credentials were found submitted with this request." msgstr "" #: includes/rest-api/includes/API/Passwords.php:302 msgid "The authentication password" msgstr "" #: includes/rest-api/includes/API/Passwords.php:298 msgid "The user to be authenticated" msgstr "" #: includes/rest-api/includes/API/Passwords.php:275 msgid "The password's unique slug" msgstr "" #: includes/rest-api/includes/API/Passwords.php:269 #: includes/rest-api/includes/Auth/Init.php:417 msgid "The IP address that the password was last used from" msgstr "" #: includes/rest-api/includes/API/Passwords.php:262 #: includes/rest-api/includes/Auth/Init.php:411 msgid "The date the password was last used" msgstr "" #: includes/rest-api/includes/API/Passwords.php:255 #: includes/rest-api/includes/Auth/Init.php:405 msgid "The date the password was created" msgstr "" #: includes/rest-api/includes/API/Passwords.php:248 #: includes/rest-api/includes/Auth/Init.php:399 msgid "The hashed password that was created" msgstr "" #: includes/rest-api/includes/API/Passwords.php:242 #: includes/rest-api/includes/Auth/Init.php:394 msgid "The name of the new password" msgstr "" #: includes/rest-api/includes/API/Passwords.php:201 #: includes/rest-api/includes/API/Passwords.php:207 msgid "No password was found with that slug." msgstr "" #: includes/rest-api/includes/API/Passwords.php:177 #: includes/rest-api/includes/Auth/Init.php:134 msgid "Please provide a name to use for the new password." msgstr "" #: includes/rest-api/includes/API/Passwords.php:83 msgid "The slug of the password to delete." msgstr "" #: includes/rest-api/includes/API/Passwords.php:51 #: includes/rest-api/includes/API/Passwords.php:78 msgid "The ID of the requested user." msgstr "" #: includes/rest-api/includes/API/CustomFields.php:229 msgid "Sorry, you are not allowed to update custom fields for this ticket." msgstr "" #: includes/rest-api/includes/API/CustomFields.php:225 msgid "Custom fields parameter cannot be empty." msgstr "" #: includes/rest-api/includes/API/CustomFields.php:189 msgid "Sorry, you are not allowed to get custom fields of this ticket." msgstr "" #: includes/rest-api/includes/API/CustomFields.php:55 #: includes/rest-api/includes/API/CustomFields.php:73 msgid "Unique ticket identifier." msgstr "" #: includes/rest-api/includes/API/Attachments.php:65 msgid "Sorry, you are not allowed to upload media to this ticket." msgstr "" #: includes/rest-api/includes/API/Attachments.php:50 msgid "Sorry, you are not allowed to upload media on this site." msgstr "" #: includes/rest-api/awesome-support-api.php:63 msgid "REST API Addon is now part of Awesome Support core. Please deactivate and delete the REST API addon." msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1062 msgid "We have received your Export data request!" msgstr "" #: includes/admin/settings/settings-style.php:32 msgid "An overlay is generally a pure css variation on the theme selected above that overides the colors of the selected theme. The default overlay is the most widely compatible overlay - other overlays may or may not work with your theme. There is limited technical support for overlays other than the default." msgstr "" #: includes/admin/settings/settings-style.php:29 msgid "Overlay" msgstr "" #: includes/admin/settings/settings-privacy.php:134 msgid "Do you want to allow the user to enter a longer description related to their request to export their data?" msgstr "" #: includes/admin/settings/settings-privacy.php:127 #: includes/gdpr-integration/tab-content/gdpr-wpexport-user-data.php:17 msgid "Official Request: Please Export My Existing Data." msgstr "" #: includes/admin/settings/settings-privacy.php:126 msgid "This is the subject of the ticket that will be submitted when the user opens a ticket to request export of their data" msgstr "" #: includes/admin/settings/settings-privacy.php:119 msgid "Options when allowing users to request export of their tickets data" msgstr "" #: includes/admin/settings/settings-privacy.php:118 #: includes/gdpr-integration/tab-content/gdpr-tabs.php:43 msgid "Export All Data" msgstr "" #: includes/admin/settings/settings-privacy.php:80 msgid "Show the tab that allows users to request export of their data" msgstr "" #: includes/admin/settings/settings-privacy.php:77 msgid "Show Export Data Tab" msgstr "" #. translators: %s is the link to the documentation. #: includes/admin/settings/settings-language.php:17 msgid "Awesome Support includes full and partial translations for many languages. These are automatically applied when you change the WordPress language settings.

Learn how you can add, change and update translation terms in this document: %s" msgstr "" #: includes/admin/settings/settings-language.php:24 msgid "Language Notices" msgstr "" #: includes/admin/settings/settings-language.php:20 msgid "Language Options" msgstr "" #: includes/functions-post.php:2236 msgid "Edit history" msgstr "" #: includes/file-uploader/settings-file-upload.php:127 msgid "Can agents control whether or not attachments should be automatically deleted on close?" msgstr "" #: includes/file-uploader/settings-file-upload.php:124 msgid "Agent Controls Auto-delete Flag?" msgstr "" #: includes/admin/class-admin-user.php:97 msgid "Other Phone" msgstr "" #: includes/admin/class-admin-user.php:93 msgid "Home Phone" msgstr "" #: includes/admin/class-admin-user.php:89 msgid "Office Phone" msgstr "" #: includes/admin/class-admin-user.php:85 msgid "Mobile Phone" msgstr "" #: includes/admin/class-admin-user.php:78 msgid "Awesome Support: Additional User Data" msgstr "" #: includes/admin/settings/settings-permissions.php:146 msgid "Enter a comma separated list of roles that should be able to edit any agent and user reply. Roles should be the internal WordPress role id such as wpas_agent and are case sensitive. There should be no spaces between the commas and role names when entering multiple roles." msgstr "" #: includes/admin/settings/settings-permissions.php:130 msgid "Enter a comma separated list of roles that should NOT be able to edit ticket content. Roles should be the internal WordPress role id such as wpas_agent and are case sensitive. There should be no spaces between the commas and role names when entering multiple roles." msgstr "" #: includes/admin/settings/settings-permissions.php:99 msgid "Enter a comma separated list of roles that should not see the tags metabox. Roles should be the internal WordPress role id such as wpas_agent and are case sensitive. There should be no spaces between the commas and role names when entering multiple roles." msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:158 msgid "Your license is valid but inactive. Click the button above to activate it. If you see this message after attempting activation then please make sure that your license is not already active on another site." msgstr "" #: themes/default/details.php:149 msgid "Load older replies" msgstr "" #: includes/scripts.php:223 msgid "Include private notes" msgstr "" #: includes/scripts.php:222 msgid "Include history" msgstr "" #: includes/scripts.php:221 msgid "Include replies" msgstr "" #: includes/scripts.php:220 msgid "Print tickets" msgstr "" #: includes/scripts.php:219 msgid "Print ticket" msgstr "" #: includes/scripts.php:208 msgid "Edited on" msgstr "" #: includes/gdpr-integration/tab-content/gdpr-export-user-data.php:21 msgid "Export my tickets" msgstr "" #: includes/gdpr-integration/tab-content/gdpr-delete-existing-data.php:50 #: includes/gdpr-integration/tab-content/gdpr-wpexport-user-data.php:49 msgid "Additional Information" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:740 msgid "Attachment Folder Directory Not Found" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:736 msgid "Attachment not exist" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:694 msgid "Zip data file not exists!" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:691 msgid "Cannot create zip file" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:685 msgid "Ticket ID is empty" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:665 msgid "The destination file does not exists!" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:406 msgid "No data exist" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:402 msgid "Download it now.." msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:395 msgid "Exporting data was successful!" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:318 msgid "Awesome Support: Consent Logs" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:217 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:47 msgid "Terms and Conditions" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:201 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:28 msgid "Action" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:200 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:27 msgid "Opt-out Date" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:199 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:26 msgid "Opt-in Date" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:193 msgid "Awesome Support: Consents Granted" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:180 msgid "Export data" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:179 msgid "Awesome Support: Data Export" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:98 #: includes/gdpr-integration/gdpr-user-profile.php:101 msgid "Request not identified, Invalid request" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1239 #: includes/gdpr-integration/gdpr-user-profile.php:266 #: includes/gdpr-integration/gdpr-user-profile.php:273 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:98 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:100 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:106 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:108 msgid "Opt-in" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1232 msgid "You have successfully opted-out" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1229 msgid "opted-out" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1210 msgid "Opted-Out" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1161 #: includes/gdpr-integration/gdpr-user-profile.php:258 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:89 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:91 msgid "Opt-out" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1149 msgid "You have successfully opted-in" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1147 msgid "opted-in" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1126 #: includes/gdpr-integration/gdpr-user-profile.php:227 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:57 msgid "Opted-in" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1083 #: includes/gdpr-integration/gdpr-privacy-options.php:1121 #: includes/gdpr-integration/gdpr-privacy-options.php:1167 #: includes/gdpr-integration/gdpr-privacy-options.php:1205 #: includes/gdpr-integration/gdpr-privacy-options.php:1242 #: includes/gdpr-integration/gdpr-user-profile.php:409 #: includes/gdpr-integration/gdpr-user-profile.php:412 msgid "Cheating huh?" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1080 msgid "Something went wrong. Please try again!" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1049 #: includes/gdpr-integration/gdpr-privacy-options.php:1058 msgid "We have received your \"Right To Be Forgotten\" request!" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1039 msgid "requested" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1039 msgid "Right to be forgotten mail" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1002 msgid "Sorry! Something failed" msgstr "" #: includes/gdpr-integration/tab-content/gdpr-tabs.php:37 msgid "Export tickets" msgstr "" #: includes/gdpr-integration/tab-content/gdpr-tabs.php:31 msgid "Delete my existing data" msgstr "" #: includes/gdpr-integration/tab-content/gdpr-tabs.php:25 msgid "Add/Remove Existing Consent" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:853 msgid "Consent Data" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:845 msgid "Opt Out" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:839 msgid "Opt In" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:828 #: includes/gdpr-integration/gdpr-user-profile.php:197 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:24 msgid "Item" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:798 msgid "Ticket Status" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:775 msgid "Ticket Description" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:772 msgid "Ticket Subject" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:604 msgid "No Awesome Support data was found." msgstr "" #. translators: %s is the ticket id. #: includes/gdpr-integration/gdpr-privacy-options.php:595 msgid "Awesome Support Ticket #: %s was NOT removed because the wpas_before_delete_ticket_via_personal_eraser filter check returned false. This means an Awesome Support add-on prevented this ticket from being deleted in order to preserve data integrity." msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:454 #: includes/gdpr-integration/gdpr-privacy-options.php:717 msgid "Awesome Support Data" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:425 msgid "OPT-OUT" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:418 msgid "OPT-IN" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:385 msgid "Clear User Consent data for all Awesome support Users" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:382 msgid "GDPR Consent" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:376 msgid "GDPR Consent Bulk Action" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:372 msgid "GDPR/Privacy" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:361 msgid "Added User Consents" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:357 msgid "User Consents cleared" msgstr "" #. translators: %s is the ticket id. #: includes/gdpr-integration/gdpr-privacy-options.php:336 #: includes/gdpr-integration/gdpr-privacy-options.php:589 msgid "Removed Awesome Support Ticket #: %s" msgstr "" #. translators: %1$s is the ticket number, %2$s is the reply ID. #: includes/gdpr-integration/gdpr-privacy-options.php:326 msgid "Anonymize Reply on Awesome Support Ticket #: %1$s. The reply ID is: %2$s" msgstr "" #. translators: %s is the ticket id. #: includes/gdpr-integration/gdpr-privacy-options.php:293 #: includes/gdpr-integration/gdpr-privacy-options.php:583 msgid "Anonymize Awesome Support Ticket #: %s" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:180 msgid "GDPR Ticket cleanup cron" msgstr "" #: includes/functions-user.php:1851 msgid "User successfully denied." msgstr "" #: includes/functions-user.php:1842 msgid "Error while activating user, try again later." msgstr "" #: includes/functions-user.php:1833 msgid "User successfully activated." msgstr "" #: includes/functions-user.php:1704 msgid "User has been denied." msgstr "" #: includes/functions-user.php:1701 msgid "Deny User" msgstr "" #: includes/functions-user.php:1699 msgid "Activate User" msgstr "" #: includes/functions-user.php:1488 msgid "on" msgstr "" #: includes/functions-user.php:1476 #: includes/gdpr-integration/gdpr-privacy-options.php:1135 #: includes/gdpr-integration/gdpr-privacy-options.php:1218 msgid "user" msgstr "" #: includes/functions-user.php:1462 msgid "Consent action is required! Options are - \"opted-in\" or \"opted-out\"" msgstr "" #: includes/functions-user.php:1459 msgid "Consent label is required!" msgstr "" #: includes/functions-user.php:552 includes/functions-user.php:593 msgid "Your account is not activated yet. Try again later" msgstr "" #: includes/functions-templating.php:89 msgid "You are currently logged out. To view tickets you must first login." msgstr "" #: includes/functions-post.php:2242 msgid "No edit history found!" msgstr "" #: includes/functions-post.php:2192 msgid "Invalid request!" msgstr "" #: includes/functions-post.php:2145 msgid "Nothing has been updated. You have same content as before.." msgstr "" #. translators: %1$s is the ticket number. #: includes/functions-post.php:2173 msgid "Ticket content located on ticket #%1$s was edited." msgstr "" #: includes/functions-post.php:2136 msgid "You have successfully edited content!" msgstr "" #: includes/functions-post.php:2109 msgid "No ticket found. Invalid request!" msgstr "" #: includes/functions-post.php:2099 msgid "Id provided is not a valid ticket. Invalid request!" msgstr "" #: includes/functions-post.php:2082 msgid "No ticket message found. Invalid request!" msgstr "" #: includes/functions-post.php:2073 msgid "Ticket ID missing. Invalid request!" msgstr "" #: includes/functions-post.php:2060 msgid "Nothing found!" msgstr "" #: includes/functions-post.php:2032 msgid "* This ticket has had replies deleted from it. Depending on your settings at the time of deletion, the logs might have a full history of these edits." msgstr "" #: includes/functions-post.php:2006 msgid "* This reply has been edited. See the logs for a full history of edits." msgstr "" #. translators: %1$s is the reply number, %2$s is the ticket number. #: includes/functions-post.php:899 msgid "Reply #%1$s located on ticket #%2$s was edited." msgstr "" #: includes/file-uploader/settings-file-upload.php:120 msgid "Can the user control whether or not attachments should be automatically deleted on close?" msgstr "" #: includes/file-uploader/settings-file-upload.php:117 msgid "User Controls Auto-delete Flag?" msgstr "" #: includes/file-uploader/settings-file-upload.php:113 msgid "Automatically delete ALL attachments on a ticket when the ticket is closed" msgstr "" #: includes/file-uploader/settings-file-upload.php:110 msgid "Auto-delete On Close?" msgstr "" #: includes/file-uploader/settings-file-upload.php:106 msgid "Check this to allow users to delete attachments" msgstr "" #: includes/file-uploader/settings-file-upload.php:103 msgid "Users Can Delete?" msgstr "" #: includes/file-uploader/settings-file-upload.php:99 msgid "Check this to allow agents to delete attachments" msgstr "" #: includes/file-uploader/settings-file-upload.php:96 msgid "Agents Can Delete?" msgstr "" #: includes/file-uploader/settings-file-upload.php:92 msgid "Control who can delete ticket or reply attachments" msgstr "" #: includes/file-uploader/settings-file-upload.php:86 msgid "Enable pasting of images into drag-n-drop uploader for all custom upload fields when the drag-n-drop uploader is enabled" msgstr "" #: includes/file-uploader/settings-file-upload.php:82 msgid "Enable Image Paste For All" msgstr "" #: includes/file-uploader/settings-file-upload.php:79 msgid "Enable pasting of images into drag-n-drop uploader for ticket form when the drag-n-drop uploader is enabled" msgstr "" #: includes/file-uploader/settings-file-upload.php:75 msgid "Enable Image Paste" msgstr "" #: includes/file-uploader/settings-file-upload.php:72 msgid "Enable drag-n-drop uploader for all custom upload fields" msgstr "" #: includes/file-uploader/settings-file-upload.php:68 msgid "Enable For All" msgstr "" #: includes/file-uploader/settings-file-upload.php:65 msgid "Enable drag-n-drop uploader for ticket form" msgstr "" #: includes/file-uploader/settings-file-upload.php:58 msgid "Enable or disable drag-and-drop uploads as well as pasting of images" msgstr "" #: includes/file-uploader/settings-file-upload.php:56 msgid "Drag and Drop Uploads" msgstr "" #. translators: %s is the number of files. #: includes/file-uploader/class-file-uploader.php:1966 msgid "Max files (%s) exceeded." msgstr "" #: includes/admin/metaboxes/replies.php:195 #: includes/file-uploader/class-file-uploader.php:1245 #: includes/file-uploader/class-file-uploader.php:1350 msgid "X" msgstr "" #: includes/file-uploader/class-file-uploader.php:478 msgid "Attachment deleted." msgstr "" #. translators: %1$s is the type of attachment, %2$s is the person who deleted #. it. #: includes/file-uploader/class-file-uploader.php:465 msgid "%1$s attachment deleted by %2$s" msgstr "" #. translators: %s is the attachment. #: includes/file-uploader/class-file-uploader.php:351 msgid "%s attachment auto deleted" msgstr "" #: includes/file-uploader/class-file-uploader.php:313 msgid "Automatically delete attachments when a ticket is closed" msgstr "" #: includes/custom-fields/field-types/class-cf-upload.php:91 msgid "Drop files here to upload" msgstr "" #: includes/class-user-email-notification.php:287 msgid "Converts into the user's email address" msgstr "" #: includes/class-user-email-notification.php:283 msgid "Displays a link to user profile page" msgstr "" #: includes/class-user-email-notification.php:279 msgid "Converts into user name (WordPress Display Name)" msgstr "" #: includes/class-user-email-notification.php:275 msgid "Converts into user's last name" msgstr "" #: includes/class-user-email-notification.php:271 msgid "Converts into user's first name" msgstr "" #: includes/class-user-email-notification.php:267 msgid "Converts into user ID" msgstr "" #: includes/class-user-email-notification.php:80 msgid "The user ID provided does not exists" msgstr "" #: includes/class-email-notifications.php:372 msgid "Converts into author e-mail address" msgstr "" #: includes/class-email-notifications.php:368 msgid "Converts into the last name of the author" msgstr "" #: includes/class-email-notifications.php:364 msgid "Converts into the first name of the author" msgstr "" #: includes/class-email-notifications.php:360 msgid "Converts into author name (WordPress Display Name)" msgstr "" #: includes/class-email-notifications.php:352 msgid "Converts into the last name of the client" msgstr "" #: includes/class-email-notifications.php:348 msgid "Converts into the first name of the client" msgstr "" #: includes/class-email-notifications.php:344 msgid "Converts into client name (WordPress Display Name)" msgstr "" #: includes/class-email-notifications.php:336 msgid "Converts into the last name of the agent" msgstr "" #: includes/class-email-notifications.php:332 msgid "Converts into the first name of the agent" msgstr "" #: includes/class-email-notifications.php:328 msgid "Converts into agent name (WordPress Display Name)" msgstr "" #. translators: %1$s is the URL for the About Page. #: includes/admin/views/wpas-help-and-support.php:18 msgid "Documentation links are located in our About Page" msgstr "" #. translators: %1$s is the URL for starting a trial at ValiusWP.com. #: includes/admin/views/wpas-help-and-support.php:15 msgid "Get started with unlimited fixes with a 10 day trial at ValiusWP.com" msgstr "" #: includes/admin/views/wpas-help-and-support.php:48 msgid "Fast, friendly support for all things WordPress at one low monthly price!" msgstr "" #: includes/admin/views/wpas-help-and-support.php:47 msgid "If so, check out our partners at ValiusWP.com where you can get unlimited 30 minute website fixes and support for one low price per month." msgstr "" #: includes/admin/views/wpas-help-and-support.php:46 msgid "Do you need help and support for other plugins and themes or do you need emergency help for your site?" msgstr "" #. translators: %1$s is the URL for asking for help on WordPress.org. #: includes/admin/views/wpas-help-and-support.php:12 msgid "Ask for help on WordPress.org" msgstr "" #: includes/admin/views/wpas-help-and-support.php:40 msgid "Users without a license can open a ticket on our free community supported WordPress.org forum." msgstr "" #: includes/admin/views/wpas-help-and-support.php:39 msgid "Unlicensed and Trial Users" msgstr "" #. translators: %1$s is the URL for opening a ticket. #: includes/admin/views/wpas-help-and-support.php:9 msgid "Open a ticket directly with us" msgstr "" #: includes/admin/views/wpas-help-and-support.php:33 msgid "Users with an active subscription license to one or more of our addons or bundles can open a ticket directly with us." msgstr "" #: includes/admin/views/wpas-help-and-support.php:32 msgid "Licensed Users" msgstr "" #: includes/admin/views/wpas-help-and-support.php:25 msgid "Here are three ways to get help and support for your new helpdesk!" msgstr "" #: includes/admin/views/wpas-help-and-support.php:23 msgid "Help and Support Options" msgstr "" #: includes/admin/views/system-tools.php:348 msgid "Add or Remove auto delete attachments flag on closed tickets." msgstr "" #: includes/admin/views/system-tools.php:340 msgid "Add or Remove auto delete attachments flag on open tickets." msgstr "" #: includes/admin/views/system-tools.php:332 msgid "Add or Remove auto delete attachments flag on all tickets." msgstr "" #: includes/admin/views/system-tools.php:331 #: includes/admin/views/system-tools.php:339 #: includes/admin/views/system-tools.php:347 #: includes/gdpr-integration/gdpr-privacy-options.php:384 msgid "Remove" msgstr "" #: includes/admin/views/system-tools.php:330 #: includes/admin/views/system-tools.php:338 #: includes/admin/views/system-tools.php:346 msgid "Add" msgstr "" #: includes/admin/views/system-tools.php:322 msgid "Auto Delete Attachments Flag" msgstr "" #: includes/admin/views/system-tools.php:318 msgid "Tools to handle ticket and reply attachments" msgstr "" #: includes/admin/views/system-tools.php:279 msgid "Data Conversion Tools" msgstr "" #: includes/admin/views/system-tools.php:275 msgid "Tools to re-run conversion of data after upgrading from an earlier version" msgstr "" #: includes/admin/views/system-tools.php:267 msgid "Install a debugging email template set into the TICKETS->SETTINGS->EMAIL template fields" msgstr "" #: includes/admin/views/system-tools.php:264 msgid "Debug" msgstr "" #: includes/admin/views/system-tools.php:259 msgid "Install the Default email template set into the TICKETS->SETTINGS->EMAIL template fields" msgstr "" #: includes/admin/views/system-tools.php:251 msgid "Install the Simple email template set into the TICKETS->SETTINGS->EMAIL template fields" msgstr "" #: includes/admin/views/system-tools.php:248 msgid "Simple" msgstr "" #: includes/admin/views/system-tools.php:243 msgid "Install the Elegant email template set with Satisfaction Survey Elements into the TICKETS->SETTINGS->EMAIL template fields" msgstr "" #: includes/admin/views/system-tools.php:240 msgid "Elegant With Satisfaction Survey Elements" msgstr "" #: includes/admin/views/system-tools.php:236 msgid "Install the Elegant email template set into the TICKETS->SETTINGS->EMAIL template fields" msgstr "" #: includes/admin/views/system-tools.php:233 msgid "Elegant" msgstr "" #: includes/admin/views/system-tools.php:228 msgid "Install the Blue Blocks with Satisfaction Survey Elements email template set into the TICKETS->SETTINGS->EMAIL template fields" msgstr "" #: includes/admin/views/system-tools.php:225 msgid "Blue Blocks With Satisfaction Survey Elements" msgstr "" #: includes/admin/views/system-tools.php:221 msgid "Install the Blue Blocks email template set into the TICKETS->SETTINGS->EMAIL template fields" msgstr "" #: includes/admin/views/system-tools.php:220 #: includes/admin/views/system-tools.php:227 #: includes/admin/views/system-tools.php:235 #: includes/admin/views/system-tools.php:242 #: includes/admin/views/system-tools.php:250 #: includes/admin/views/system-tools.php:258 #: includes/admin/views/system-tools.php:266 msgid "Install" msgstr "" #: includes/admin/views/system-tools.php:218 msgid "Blue Blocks" msgstr "" #: includes/admin/views/system-tools.php:212 msgid "Email Template Sets" msgstr "" #: includes/admin/views/system-tools.php:208 msgid "Warning: Using these options will overwrite your email templates in TICKETS->SETTINGS->EMAILS!" msgstr "" #: includes/admin/views/system-tools.php:207 msgid "Install an email template set" msgstr "" #: includes/admin/views/system-tools.php:135 msgid "General Tools" msgstr "" #. translators: %1$s is the flag or status, %2$s is the number of tickets. #: includes/admin/views/system-tools.php:117 msgid "Auto delete attachments flag %1$s on %2$s tickets" msgstr "" #: includes/admin/views/system-tools.php:101 msgid "The Debug Email Template Set Has Been Installed" msgstr "" #: includes/admin/views/system-tools.php:97 msgid "The Default Email Template Set Has Been Installed" msgstr "" #: includes/admin/views/system-tools.php:93 msgid "The Simple Email Template Set Has Been Installed" msgstr "" #: includes/admin/views/system-tools.php:89 msgid "The Elegant With Satisfaction Survey Elements Email Template Set Has Been Installed" msgstr "" #: includes/admin/views/system-tools.php:85 msgid "The Elegant Email Template Set Has Been Installed" msgstr "" #: includes/admin/views/system-tools.php:81 msgid "The Blue Blocks With Satisfaction Survey Elements Email Template Set Has Been Installed" msgstr "" #: includes/admin/views/system-tools.php:77 msgid "The Blue Blocks Email Template Set Has Been Installed" msgstr "" #: includes/admin/views/print-ticket.php:132 msgid "Private note" msgstr "" #. translators: %1$s is the URL to view the privacy policy, %2$s are additional #. attributes for the privacy policy link. #: includes/admin/views/opt-in.php:33 msgid "Getting your addon is dead simple: just subscribe to our newsletter and then you will get the free addon by e-mail. We will not spam you. We usually send out newsletters to talk about new features in Awesome Support, let you know when new or updated addons are being released and provide informative articles that show you how to use Awesome Support to its full potential. View our privacy policy" msgstr "" #: includes/admin/settings/settings-registration.php:154 #: includes/admin/settings/settings-registration.php:189 #: includes/admin/settings/settings-registration.php:225 msgid "Is this an option that the user can opt-out from after granting consent?" msgstr "" #: includes/admin/settings/settings-registration.php:150 #: includes/admin/settings/settings-registration.php:185 #: includes/admin/settings/settings-registration.php:221 msgid "Can Opt Out" msgstr "" #: includes/admin/settings/settings-registration.php:147 #: includes/admin/settings/settings-registration.php:182 #: includes/admin/settings/settings-registration.php:218 msgid "Does the user need to check this option before being able to register?" msgstr "" #: includes/admin/settings/settings-registration.php:143 #: includes/admin/settings/settings-registration.php:178 #: includes/admin/settings/settings-registration.php:214 msgid "Mandatory" msgstr "" #: includes/admin/settings/settings-registration.php:42 msgid "Moderated registrations" msgstr "" #: includes/admin/settings/settings-privacy.php:212 msgid "Use this user id for all anonymized tickets. Warning: This should be a VALID user id otherwise you will corrupt your database. This only applies if the above option is set to USE THE USER ID BELOW." msgstr "" #: includes/admin/settings/settings-privacy.php:209 msgid "Anonymized User ID" msgstr "" #: includes/admin/settings/settings-privacy.php:205 msgid "Use the user id below" msgstr "" #: includes/admin/settings/settings-privacy.php:204 msgid "Random one-way hash" msgstr "" #: includes/admin/settings/settings-privacy.php:198 msgid "How should we create the anonymized user?" msgstr "" #: includes/admin/settings/settings-privacy.php:194 msgid "When anonymizing tickets a random user is created to replace the existing user. These options control how you create the anonymized user names" msgstr "" #: includes/admin/settings/settings-privacy.php:192 msgid "Anonymized User ID Options" msgstr "" #: includes/admin/settings/settings-privacy.php:187 msgid "Anonymize OPEN tickets" msgstr "" #: includes/admin/settings/settings-privacy.php:184 #: includes/admin/views/system-tools.php:336 msgid "Open Tickets" msgstr "" #: includes/admin/settings/settings-privacy.php:180 msgid "Anonymize CLOSED tickets" msgstr "" #: includes/admin/settings/settings-privacy.php:177 #: includes/admin/views/system-tools.php:344 msgid "Closed Tickets" msgstr "" #: includes/admin/settings/settings-privacy.php:173 msgid "Tickets to Anonymize" msgstr "" #: includes/admin/settings/settings-privacy.php:169 msgid "Delete tickets instead of anonymizing them. WARNING: Deleted tickets CANNOT be recovered!" msgstr "" #: includes/admin/settings/settings-privacy.php:165 msgid "Delete Tickets" msgstr "" #: includes/admin/settings/settings-privacy.php:161 msgid "How old should tickets be before they are anonymized or deleted? Enter a value in days - default is 180 days or approximately six months." msgstr "" #: includes/admin/settings/settings-privacy.php:158 msgid "Ticket Age" msgstr "" #: includes/admin/settings/settings-privacy.php:153 msgid "How often should we run the anonymization process? The value entered here is in minutes - 1440 minutes is one day." msgstr "" #: includes/admin/settings/settings-privacy.php:150 msgid "Cron Job Interval" msgstr "" #: includes/admin/settings/settings-privacy.php:146 msgid "Enable the periodic process that will anonymize or delete old tickets" msgstr "" #: includes/admin/settings/settings-privacy.php:143 msgid "Enable Periodic Anonymization" msgstr "" #: includes/admin/settings/settings-privacy.php:140 msgid "Use the options in this section to enable a periodic cron process to anonymize or delete old tickets" msgstr "" #: includes/admin/settings/settings-privacy.php:138 msgid "Periodic Anonymization" msgstr "" #: includes/admin/settings/settings-privacy.php:114 msgid "Do you want to allow the user to enter a longer description related to their request to delete their data?" msgstr "" #: includes/admin/settings/settings-privacy.php:110 #: includes/admin/settings/settings-privacy.php:130 msgid "User Can Submit Additional Information" msgstr "" #: includes/admin/settings/settings-privacy.php:107 msgid "Option to anonymize the user data instead of deleting it - this helps to keep statistics accurate. New anonymous users will be created and attached to existing tickets." msgstr "" #: includes/admin/settings/settings-privacy.php:104 msgid "Anonymize instead of Delete" msgstr "" #: includes/admin/settings/settings-privacy.php:101 #: includes/gdpr-integration/tab-content/gdpr-delete-existing-data.php:17 msgid "Official Request: Please Delete My Existing Data (\"Right To Be Forgotten\")." msgstr "" #: includes/admin/settings/settings-privacy.php:100 msgid "This is the subject of the ticket that will be submitted when the user opens a ticket to request deletion of their data" msgstr "" #: includes/admin/settings/settings-privacy.php:93 msgid "Options when allowing users to request deletion of their data" msgstr "" #: includes/admin/settings/settings-privacy.php:92 msgid "Delete Existing Data" msgstr "" #: includes/admin/settings/settings-privacy.php:87 msgid "Show the tab that allows users to export their ticket data" msgstr "" #: includes/admin/settings/settings-privacy.php:84 msgid "Show Export Tab" msgstr "" #: includes/admin/settings/settings-privacy.php:73 msgid "Show the tab that allows users to request deletion of their data" msgstr "" #: includes/admin/settings/settings-privacy.php:70 msgid "Show Delete Existing Data Tab" msgstr "" #: includes/admin/settings/settings-privacy.php:66 msgid "Show the tab that allows users to modify their existing consent" msgstr "" #: includes/admin/settings/settings-privacy.php:63 msgid "Show Consent Tab" msgstr "" #: includes/admin/settings/settings-privacy.php:59 msgid "Enable or disable the tabs that will show in the privacy popup" msgstr "" #: includes/admin/settings/settings-privacy.php:58 msgid "Tabs" msgstr "" #: includes/admin/settings/settings-privacy.php:53 msgid "Enter content that the user should see at the bottom of the popup when the Privacy button in the My Tickets page is clicked." msgstr "" #: includes/admin/settings/settings-privacy.php:50 msgid "Privacy Popup Footer" msgstr "" #: includes/admin/settings/settings-privacy.php:46 msgid "Enter content that the user should see at the top of the popup when the Privacy button in the My Tickets page is clicked." msgstr "" #: includes/admin/settings/settings-privacy.php:43 msgid "Privacy Popup Heading" msgstr "" #: includes/admin/settings/settings-privacy.php:39 msgid "Enter the label for the Privacy button in My Tickets page." msgstr "" #: includes/admin/settings/settings-general.php:148 #: includes/admin/settings/settings-privacy.php:36 msgid "Button Label" msgstr "" #: includes/admin/settings/settings-privacy.php:32 msgid "Show the PRIVACY button on the front-end where users can request deletion of their data, export their data and modify their opt-in selections" msgstr "" #: includes/admin/settings/settings-privacy.php:29 msgid "Show Button" msgstr "" #: includes/admin/settings/settings-privacy.php:24 msgid "Control how the PRIVACY button appears to the user and the options available with it" msgstr "" #: includes/admin/settings/settings-privacy.php:19 #: includes/admin/settings/settings-privacy.php:23 msgid "Privacy" msgstr "" #: includes/admin/settings/settings-permissions.php:180 msgid "High - log the original contents before the reply was edited so that a full history could be maintained" msgstr "" #: includes/admin/settings/settings-permissions.php:179 msgid "Low - only logs whether the ticket or reply was edited. This prevents additional sensitive data from being stored in the log when the intention is to edit out sensitive information." msgstr "" #: includes/admin/settings/settings-permissions.php:178 msgid "What level should edits to ticket content and replies be logged?" msgstr "" #: includes/admin/settings/settings-permissions.php:175 msgid "Log content edits" msgstr "" #: includes/admin/settings/settings-permissions.php:170 msgid "Check this to allow replies to be permanently deleted. If you do not check this option, deleted items will end up in the WordPress trash bin which will allow you to see the deletion in-line. They can be permanently deleted later with most third-party clean-up plugins." msgstr "" #: includes/admin/settings/settings-permissions.php:167 msgid "Permanently Delete Replies" msgstr "" #: includes/admin/settings/settings-permissions.php:159 msgid "Roles That Can Delete All Replies" msgstr "" #: includes/admin/settings/settings-permissions.php:154 msgid "Would you like agents to be able to delete their own replies? (FYI: We really do not recommend allowing deletes but you do have the option if you want it!)" msgstr "" #: includes/admin/settings/settings-permissions.php:151 msgid "Allow Agents To Delete Their Own Replies" msgstr "" #: includes/admin/settings/settings-permissions.php:143 msgid "Roles That Can Edit All Replies" msgstr "" #: includes/admin/settings/settings-permissions.php:138 msgid "Would you like agents to be able to edit their own replies?" msgstr "" #: includes/admin/settings/settings-permissions.php:135 msgid "Allow Agents To Edit Their Own Replies" msgstr "" #: includes/admin/settings/settings-permissions.php:127 msgid "Roles That Are NOT Allowed to Edit Ticket Content" msgstr "" #: includes/admin/settings/settings-permissions.php:104 msgid "Editing History" msgstr "" #. translators: %s is the URL to the article. #: includes/admin/settings/settings-permissions.php:18 msgid "Basic user and agent permissions are handled by WordPress ROLES and CAPABILITIES.
When this plugin was installed, we automatically included roles for agents and users named SUPPORT AGENT and SUPPORT USER.
You can use these when you set up new users and they are automatically assigned to users that register on our login page.
BUT, if you have existing users with existing roles that need to open tickets please read this article on our website.
The rest of this page helps you to control the appearance of some items on your ticket screens." msgstr "" #: includes/admin/settings/settings-permissions.php:22 #: includes/admin/settings/settings-permissions.php:25 #: includes/file-uploader/settings-file-upload.php:90 msgid "Permissions" msgstr "" #: includes/admin/settings/settings-notifications.php:248 msgid "This is sent to the agent when a user closes a ticket." msgstr "" #: includes/admin/settings/settings-notifications.php:216 msgid "This is sent to the user when an agent closes a ticket." msgstr "" #: includes/admin/settings/settings-notifications.php:210 msgid "These are sent as alerts to the user before a ticket is automatically closed (requires auto-close add-on otherwise this section is blank)." msgstr "" #: includes/admin/settings/settings-notifications.php:185 msgid "This is sent to agents when a new reply is received from a user." msgstr "" #: includes/admin/settings/settings-notifications.php:160 msgid "This is sent to the user when an agent replies to a ticket." msgstr "" #: includes/admin/settings/settings-notifications.php:135 msgid "This is sent to the agent when they are assigned to a ticket." msgstr "" #: includes/admin/settings/settings-notifications.php:110 msgid "This is sent to the user when they open a new ticket." msgstr "" #: includes/admin/settings/settings-moderated-registration.php:161 msgid "Send email to user if their registration request is denied" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:152 msgid "Email to users when registration is denied" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:132 msgid "Send email to user if their registration request is approved" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:123 msgid "Email to users when registration has been approved" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:103 msgid "Send email to users when their regisration request is waiting for approval" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:94 msgid "Email to users when they register" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:91 #: includes/admin/settings/settings-moderated-registration.php:118 #: includes/admin/settings/settings-moderated-registration.php:147 #: includes/admin/settings/settings-moderated-registration.php:176 msgid "Email Content" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:76 msgid "Send email to admin when a new user makes a registration request" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:67 msgid "Email to admin when a user registers" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:63 msgid "Notify admins and users about pending and approved registrations" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:61 msgid "Moderated Registration Email Templates" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:56 msgid "This is the role the user will receive after a user registration request is approved. The role should be the internal WordPress role id such as wpas_user and is case sensitive. Do not leave this blank." msgstr "" #: includes/admin/settings/settings-moderated-registration.php:53 msgid "Approved User Role" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:48 msgid "This is the role that the user will have while a registration is waiting for admin approval. The role should be the internal WordPress role id such as wpas_user and is case sensitive. If you leave this blank the user will have no role on the site while waiting for registration approval." msgstr "" #: includes/admin/settings/settings-moderated-registration.php:45 msgid "Pending Registration Role" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:40 msgid "Roles" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:36 msgid "Your account has been created and submitted for review. The administrator will review it and notify you when it has been approved." msgstr "" #: includes/admin/settings/settings-moderated-registration.php:35 msgid "This is the message that we show to the user after they submit their registration request." msgstr "" #: includes/admin/settings/settings-moderated-registration.php:32 msgid "Registration Submission Message" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:28 msgid "Moderated registrations allow you to approve each user before they can use the ticketing system.
If moderated registration is turned on in the Registration Settings tab then the options shown below will allow you to fine-tune the behavior of registrations." msgstr "" #: includes/admin/settings/settings-moderated-registration.php:19 #: includes/admin/settings/settings-moderated-registration.php:23 msgid "Moderated Registration" msgstr "" #: includes/admin/settings/settings-general.php:203 msgid "Configure pages where tickets will be displayed - we take special actions when these pages are viewed by the user" msgstr "" #: includes/admin/settings/settings-general.php:190 msgid "Control whether certain toolbars are visible to agents" msgstr "" #: includes/admin/settings/settings-general.php:123 msgid "Show the checkbox that allow users to close tickets. This affects ALL users. (If you would like to restrict closing tickets to only some users, use WordPress roles and the close_ticket capability instead.)" msgstr "" #: includes/admin/settings/settings-general.php:120 msgid "Show Close Ticket Checkbox" msgstr "" #: includes/admin/settings/settings-general.php:116 msgid "Do not show the ticket id in the title when viewing the ticket list" msgstr "" #: includes/admin/settings/settings-general.php:113 msgid "Hide Ticket ID" msgstr "" #: includes/admin/settings/settings-general.php:99 msgid "Tickets Per Page" msgstr "" #: includes/admin/settings/settings-general.php:96 msgid "These settings control the user experience when they submit or view their tickets" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:27 #: includes/admin/settings/settings-general.php:94 msgid "Front-end Options" msgstr "" #: includes/admin/settings/settings-general.php:65 #: includes/admin/settings/settings-general.php:106 msgid "Hide Closed Tickets" msgstr "" #: includes/admin/settings/settings-general.php:31 msgid "General Admin and Agent Options" msgstr "" #. translators: %s link to the article. #: includes/admin/settings/settings-fields.php:18 msgid "We have two options that allow you to create custom fields. Please read this article on our website to learn about them." msgstr "" #: includes/admin/settings/settings-fields.php:22 msgid "Fields" msgstr "" #: includes/admin/settings/settings-advanced.php:104 msgid "Inline" msgstr "" #: includes/admin/settings/settings-advanced.php:101 msgid "How should the attachment be rendered when attachments are using masked links? In-line will try to show attachments in the browser. Download will always download the attachment, regardless of what type it is." msgstr "" #: includes/admin/settings/settings-advanced.php:98 msgid "Render Method" msgstr "" #: includes/admin/metaboxes/message.php:65 msgid "Save" msgstr "" #: includes/admin/functions-toolbar.php:159 msgid "View History" msgstr "" #: includes/admin/functions-misc.php:154 msgctxt "View ticket reply history" msgid "History" msgstr "" #: includes/admin/functions-menu.php:32 msgid "Help & Support" msgstr "" #: includes/admin/functions-list-table.php:322 msgid "Print Tickets" msgstr "" #: includes/admin/functions-list-table.php:301 includes/scripts.php:217 msgid "Print" msgstr "" #: includes/admin/functions-ajax.php:87 includes/admin/functions-ajax.php:138 msgid "Ticket not found" msgstr "" #. translators: %1$s is the reply number, %2$s is the ticket number. #: includes/admin/functions-admin-actions.php:228 msgid "Reply #%1$s was deleted from ticket #%2$s." msgstr "" #: includes/admin/functions-admin-actions.php:222 #: includes/functions-post.php:893 includes/functions-post.php:2167 msgid "Original data not available because detailed logging is not turned on or allowed" msgstr "" #: includes/admin/class-admin-tickets-list.php:1103 msgid "Replies" msgstr "" #: includes/admin/class-admin-tickets-list.php:1102 msgid "Opening Post" msgstr "" #: includes/admin/class-admin-help.php:218 msgid "

Use HTML Template

Wrap all outgoing emails in a set of pretty HTML forms and tags. With this option turned on you can set a LOGO and create fancy header and footers around your outgoing email alerts.

However, if you have another plugin installed that already wraps all WordPress outgoing emails in a fancy HTML template then you should turn this option OFF.

" msgstr "" #: includes/admin/class-admin-help.php:217 #: includes/admin/settings/settings-notifications.php:37 msgid "Use HTML Template" msgstr "" #: includes/admin/class-admin-help.php:181 msgid "

Slug

Change this if you would like the URL for your products to include something other than PRODUCT.

" msgstr "" #: includes/admin/class-admin-help.php:175 msgid "

Synchronize WooCommerce or EDD Products

If you have WooCommerce or EDD installed, you will see an option allowing you to turn on synchronization between those plugins and the Awesome Support product list. But, you cannot synchronize your product list to both simultanously. If you have both WC and EDD installed and active for some reason then you will be synchronizing with WooCommerce.

" msgstr "" #: includes/admin/class-admin-help.php:174 msgid "Synchronize Products" msgstr "" #. translators: %s is a list of available template tags for email setup. #: includes/admin/class-admin-help.php:140 msgid "

When setting up your e-mails templates, you can use a certain number of template tags allowing you to dynamically add user-related information at the moment the e-mail is sent. Here is the list of available tags:

%s" msgstr "" #: includes/admin/class-admin-help.php:81 msgid "

Use SELECT2 For Staff Drop-downs

A SELECT2 drop-down is used when you have a large list of items which would take a long time to render on the screen. Instead, the user gets to limit the list by searching and seeing the results show up in real-time. Most sites will not hav a large number of agents so this option is usually turned off.

" msgstr "" #: includes/admin/class-admin-help.php:80 msgid "Use Select2" msgstr "" #: includes/admin/settings/settings-licenses.php:30 msgid "Adding one or more license keys will send information about your domain, system and license status to our servers. By adding a license key you CONSENT to transmitting this information to us in order for us to provide the automatic updates and other services that you are entitled to under your license. To remove consent, simply remove your license key. If you choose not to add your license keys you can update your software manually by downloading the latest files from your account dashboard on our website." msgstr "" #: includes/admin/settings/settings-licenses.php:28 msgid "Data Sharing Disclosure" msgstr "" #: includes/admin/settings/settings-registration.php:113 msgid "The role should be the internal WordPress role id such as wpas_user and is case sensitive. Do not leave this blank! This role should have the 5 core Awesome Support capabilities in order for users to be able to submit tickets. Check our documentation for more information." msgstr "" #: includes/admin/settings/settings-registration.php:110 msgid "Default Role For New Users" msgstr "" #: includes/admin/settings/settings-registration.php:106 msgid "Other" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:567 msgid "You can now access your support tickets and other support options under the new TICKETS menu option." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:566 msgid "Where are my support tickets?" msgstr "" #. translators: %1$s are additional attributes for the link to the article. #: includes/admin/class-as-admin-setup-wizard.php:556 msgid "If so, you will want to read this article on our website." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:562 msgid "Do you have existing users in your WordPress System?" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:561 msgid "If your menus are active in your theme your users will now able to register for an account and submit tickets." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:560 msgid "Your new support system is all set up and ready to go!" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:510 msgid "You can turn this off later if you change your mind by going to the TICKETS->SETTINGS->FIELDS tab." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:509 msgid "Once enabled, you can configure your list of departments by going to TICKETS->DEPARTMENTS." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:508 msgid "Turn this option on if you would like to assign departments to your tickets." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:507 msgid "Do you want to enable Departments?" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:382 msgid "You can also tweak how priorities work by changing settings under the TICKETS->SETTINGS->FIELDS tab." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:381 msgid "After you have finished with the wizard you can configure your priority levels under TICKETS->PRIORITIES." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:380 msgid "Turn this option on if you would like to assign priorities to your tickets." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:322 msgid "We have created a new page that users can access to view their existing tickets. This step allows you to add that page to one of your existing menus so users can easily access it." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:321 msgid "Which menu would you like to add the MY TICKETS page to?" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:262 #: includes/admin/class-as-admin-setup-wizard.php:327 msgid "Note: If you change your mind later you can remove the page from your menu or add it to a new menu via APPEARANCE->MENUS." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:256 msgid "We have created a new page that users can access to submit tickets to your new support system. However, the page first needs to be added to one of your menus so that the user can easily access it." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:255 msgid "Which menu would you like to add the SUBMIT TICKET page to?" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:219 msgid "Note: You can change your mind later by going to the TICKETS->SETTINGS->PRODUCTS MANAGEMENT tab." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:218 msgid "If you only offer support for one product you do not need to turn on multi-product support. But if you offer support for multiple products then you should respond YES to this question." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:217 msgid "Would you like to turn on support for multiple products?" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:213 msgid "Welcome to Awesome Support! This setup wizard will help you to quickly configure your new support system so that you can start processing customer requests right away. So lets get started with our first question!" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:198 msgid "Not right now" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:130 msgid "Awesome Support › Setup Wizard" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:92 msgid "Let's Go" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:72 msgid "My ticket Page" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:67 msgid "Submit ticket page" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:62 msgid "Product Setup" msgstr "" #: tracking/class-plugin-usage-tracker.php:1021 msgid "Just Deactivate" msgstr "" #: tracking/class-plugin-usage-tracker.php:1021 msgid "Submit and Deactivate" msgstr "" #: tracking/class-plugin-usage-tracker.php:961 msgid "Submitting form" msgstr "" #: tracking/class-plugin-usage-tracker.php:922 msgid "Details (optional)" msgstr "" #: tracking/class-plugin-usage-tracker.php:920 msgid "Didn't work" msgstr "" #: tracking/class-plugin-usage-tracker.php:919 msgid "Only required temporarily" msgstr "" #: tracking/class-plugin-usage-tracker.php:918 msgid "Installed by mistake" msgstr "" #: tracking/class-plugin-usage-tracker.php:917 msgid "Found a better plugin" msgstr "" #: tracking/class-plugin-usage-tracker.php:916 msgid "Not the features I wanted" msgstr "" #: tracking/class-plugin-usage-tracker.php:915 msgid "Lack of documentation" msgstr "" #: tracking/class-plugin-usage-tracker.php:914 msgid "Set up is too difficult" msgstr "" #: tracking/class-plugin-usage-tracker.php:912 msgid "Before you deactivate the plugin, would you quickly give us your reason for doing so?" msgstr "" #: tracking/class-plugin-usage-tracker.php:911 msgid "Sorry to see you go" msgstr "" #: tracking/class-plugin-usage-tracker.php:880 msgid "No Thank You" msgstr "" #: tracking/class-plugin-usage-tracker.php:879 msgid "Yes Please" msgstr "" #. translators: %s is the plugin name #: tracking/class-plugin-usage-tracker.php:867 msgid "Thank you for opting in to tracking. Would you like to receive occasional news about this %s, including details of new features and special offers?" msgstr "" #: tracking/class-plugin-usage-tracker.php:830 msgid "Do Not Allow" msgstr "" #: tracking/class-plugin-usage-tracker.php:829 msgid "Allow" msgstr "" #. translators: %1$s is the plugin name #: tracking/class-plugin-usage-tracker.php:814 msgid "Thank you for installing our %1$s. We'd like your permission to track its usage on your site and subscribe you to our newsletter. We won't record any sensitive data, only information regarding the WordPress environment and %1$s settings, which we will use to help us make improvements to the %1$s. Tracking is completely optional." msgstr "" #. translators: %1$s is the plugin name #: tracking/class-plugin-usage-tracker.php:805 msgid "Thank you for installing our %1$s. We would like to track its usage on your site. We don't record any sensitive data, only information regarding the WordPress environment and %1$s settings, which we will use to help us make improvements to the %1$s. Tracking is completely optional." msgstr "" #: tracking/class-plugin-usage-tracker.php:313 msgid "We can't detect any product information. This is most probably because you have not included the code snippet." msgstr "" #: tracking/class-plugin-usage-tracker.php:149 msgid "Once Monthly" msgstr "" #: tracking/class-plugin-usage-tracker.php:145 msgid "Once Weekly" msgstr "" #: tracking/class-example-settings.php:173 msgid "These settings are for example only." msgstr "" #: tracking/class-example-settings.php:167 msgid "Option 3" msgstr "" #: tracking/class-example-settings.php:166 msgid "Option 2" msgstr "" #: tracking/class-example-settings.php:165 msgid "Option 1" msgstr "" #: tracking/class-example-settings.php:153 msgid "You previously opted in to sending tracking details. You can change that setting here." msgstr "" #: tracking/class-example-settings.php:122 msgid "Default setting" msgstr "" #: tracking/class-example-settings.php:79 msgid "Opt out" msgstr "" #: tracking/class-example-settings.php:65 msgid "Checkbox" msgstr "" #: tracking/class-example-settings.php:58 msgid "Text field:" msgstr "" #: tracking/class-example-settings.php:43 #: tracking/class-example-settings.php:52 msgid "Example Settings" msgstr "" #: includes/integrations/wc-account.php:83 msgid "Open a support ticket" msgstr "" #: includes/integrations/wc-account.php:82 msgid "My tickets" msgstr "" #. translators: %s is the name of the checkbox that needs to be checked. #: includes/functions-user.php:65 msgid "You must check the %s box in order to register a support account on this site." msgstr "" #: includes/functions-post-type.php:34 msgctxt "placeholder for main paragraph when adding a new ticket" msgid "Enter the contents for your new ticket here" msgstr "" #: includes/custom-fields/functions-custom-fields.php:923 msgid "Help Desk SaaS Ticket ID" msgstr "" #. translators: %s is the product license page link. #: includes/class-extension-base.php:618 msgid "You must fill-in your product license in order to get future plugin updates. Click here to do it." msgstr "" #. translators: %1$s is the URL to the license page, %2$s is the name of the #. product. #: includes/class-extension-base.php:590 msgid "Please fill-in your product license now. If you don't, your copy of %2$s will never be updated." msgstr "" #. translators: %1$s is the name of the dependency or component. #: includes/class-extension-base.php:269 msgid "%1$s requires some dependencies that aren't loaded. Please contact support." msgstr "" #. translators: %1$s is the feature or plugin name, %2$s is the required #. version of Awesome Support. #: includes/class-extension-base.php:263 msgid "%1$s requires Awesome Support version %2$s or greater. Please update the core plugin first." msgstr "" #. translators: %1$s is the feature or plugin name, %2$s is the minimum PHP #. version required, %3$s is the URL with update instructions. #: includes/class-extension-base.php:257 msgid "Unfortunately, %1$s can not run on PHP versions older than %2$s. Read more information about how you can update." msgstr "" #. translators: %1$s is the name of the feature or plugin that requires Awesome #. Support. #: includes/class-extension-base.php:251 msgid "%1$s requires Awesome Support to be active. Please activate the core plugin first." msgstr "" #. translators: %1$s is the URL to install Awesome Support. #: includes/class-extension-base.php:225 msgid "You need Awesome Support to activate this addon. Please install Awesome Support before continuing." msgstr "" #: includes/admin/views/system-tools.php:302 msgid "If your CAPABILITIES are not installed, re-run the 4.x.x to 5.0.0 conversion process. Make sure you have a BACKUP!" msgstr "" #: includes/admin/views/system-tools.php:299 msgid "Re-run conversion from 4.x.x to 5.0.0" msgstr "" #: includes/admin/views/system-tools.php:295 msgid "If your CAPABILITIES are not installed, re-run the 4.x.x to 4.4.0 conversion process. Make sure you have a BACKUP!" msgstr "" #: includes/admin/views/system-tools.php:292 msgid "Re-run conversion from 4.0.x to 4.4.0" msgstr "" #: includes/admin/tinymce/langs/wpas_editor_langs.php:18 msgid "Select one of the following tags to insert into the email template, at the current cursor location.

Note that these tags are only applicable on certain settings tabs and screens. These include the EMAIL, NOTIFICATIONS and SATISFACTION SURVEY settings tabs as well as the RULESET screens. Some tags are applicable on the FAQ and DOCUMENTATION settings screens as well. Using them anywhere else will have no effect!" msgstr "" #: includes/admin/tinymce/langs/wpas_editor_langs.php:14 #: includes/admin/tinymce/langs/wpas_editor_langs.php:15 msgid "Awesome Support Email Template Tags" msgstr "" #: includes/admin/tinymce/langs/wpas_editor_langs.php:13 msgid "Ticket Email Template Tags" msgstr "" #: includes/admin/settings/settings-registration.php:194 msgid "GDPR Notice #3" msgstr "" #: includes/admin/settings/settings-registration.php:160 #: includes/admin/settings/settings-registration.php:196 msgid "If personal data will be used in any additional context add that here. It is best to keep this brief." msgstr "" #: includes/admin/settings/settings-registration.php:158 msgid "GDPR Notice #2" msgstr "" #: includes/admin/settings/settings-registration.php:139 #: includes/admin/settings/settings-registration.php:174 #: includes/admin/settings/settings-registration.php:210 msgid "If you add notice terms in this box, a mandatory checkbox will be added in the registration form. Users won't be able to register if they don't accept these notice terms. It is best to keep this notice to one or two lines." msgstr "" #: includes/admin/settings/settings-registration.php:135 #: includes/admin/settings/settings-registration.php:170 #: includes/admin/settings/settings-registration.php:206 msgid "GDPR Notice: Long Description" msgstr "" #: includes/admin/settings/settings-registration.php:132 #: includes/admin/settings/settings-registration.php:167 #: includes/admin/settings/settings-registration.php:203 msgid "If you fill this in, a mandatory checkbox will be added in the registration form. Users won't be able to register if they don't tick the checkbox. It is best to keep this brief - eg: Receive Emails? or Join Email List?" msgstr "" #: includes/admin/settings/settings-registration.php:128 #: includes/admin/settings/settings-registration.php:163 #: includes/admin/settings/settings-registration.php:199 msgid "GDPR Notice: Short Description" msgstr "" #: includes/admin/settings/settings-registration.php:125 msgid "The GDPR requires that you provide explicit notice about what you will do with the data you collect from users. This section allows you to describe how any personal data collected will be used and require consent from the user before they can register." msgstr "" #: includes/admin/settings/settings-registration.php:123 msgid "GDPR Notice #1" msgstr "" #: includes/admin/settings/settings-registration.php:99 msgid "Email address description" msgstr "" #: includes/admin/settings/settings-registration.php:93 msgid "Last name description" msgstr "" #: includes/admin/settings/settings-registration.php:87 msgid "First name description" msgstr "" #: includes/admin/settings/settings-registration.php:84 msgid "Add a description to each of the registration fields which will appear beneath the field. You can use this to add GDPR related information indicating what each field is used for." msgstr "" #: includes/admin/settings/settings-registration.php:82 msgid "Registration Field Descriptions" msgstr "" #: includes/admin/settings/settings-registration.php:77 msgid "Concatenate the first and last name" msgstr "" #: includes/admin/settings/settings-registration.php:76 msgid "Use the last name" msgstr "" #: includes/admin/settings/settings-registration.php:75 msgid "Use the first name" msgstr "" #: includes/admin/settings/settings-registration.php:74 msgid "Use a GUID" msgstr "" #: includes/admin/settings/settings-registration.php:73 msgid "Use a random number" msgstr "" #: includes/admin/settings/settings-registration.php:72 msgid "Use the entire email address" msgstr "" #: includes/admin/settings/settings-registration.php:71 msgid "Default - Uses the first part of email address" msgstr "" #: includes/admin/settings/settings-registration.php:69 msgid "How should we construct the user name?" msgstr "" #: includes/admin/settings/settings-registration.php:65 msgid "User Name Construction" msgstr "" #: includes/admin/settings/settings-registration.php:62 msgid "How should user names be determined?" msgstr "" #: includes/admin/settings/settings-registration.php:60 msgid "User Names" msgstr "" #: includes/admin/settings/settings-registration.php:55 msgid "Customer and Admin" msgstr "" #: includes/admin/settings/settings-registration.php:55 msgid "Only The Site Admin" msgstr "" #: includes/admin/settings/settings-registration.php:55 msgid "Only The Customer" msgstr "" #: includes/admin/settings/settings-registration.php:55 msgid "No One" msgstr "" #: includes/admin/settings/settings-registration.php:52 msgid "Who Should Receive New User Notifications?" msgstr "" #: includes/admin/settings/settings-registration.php:49 msgid "Who should receive the standard WordPress notifications when a new user registers on the site?" msgstr "" #: includes/admin/settings/settings-registration.php:47 msgid "Registration Alerts" msgstr "" #: includes/admin/settings/settings-registration.php:25 #: includes/admin/settings/settings-registration.php:28 msgid "Registration" msgstr "" #: includes/admin/settings/settings-products-management.php:55 msgid "Enter the slug you would like to use for your product urls. If you change this, please go to the WordPress SETTINGS->PERMALINKS page and click the save button to force WP to update its configuration with your new value" msgstr "" #: includes/admin/class-admin-help.php:180 #: includes/admin/settings/settings-products-management.php:52 msgid "Slug" msgstr "" #: includes/admin/settings/settings-integration.php:143 msgid "If your team is licensed to use teamviewer in a multi-user environment you can use teamviewer chat right inside the Awesome Support ticket screens!" msgstr "" #: includes/admin/settings/settings-integration.php:140 msgid "Enable Teamviewer Chat" msgstr "" #: includes/admin/settings/settings-integration.php:135 msgid "Teamviewer" msgstr "" #: includes/admin/settings/settings-integration.php:54 msgid "If left blank, the label will be \"Open a support ticket\". Leave blank if you are creating a multi-language website" msgstr "" #: includes/admin/settings/settings-integration.php:51 msgid "Label for SUBMIT TICKET link" msgstr "" #: includes/admin/settings/settings-integration.php:48 msgid "If left blank, the label will be \"My tickets\". Leave blank if you are creating a multi-language website" msgstr "" #: includes/admin/settings/settings-integration.php:45 msgid "Label for MY TICKETS link" msgstr "" #: includes/admin/settings/settings-integration.php:42 msgid "Note: You must go to your Permalinks page and save the settings there again if you turn on or off the WooCommerce option above." msgstr "" #: includes/admin/settings/settings-integration.php:40 msgid "Permalinks Warning:" msgstr "" #: includes/admin/settings/settings-integration.php:36 msgid "Add the Awesome Support MY TICKETS and OPEN A TICKET page links on the WooCommerce MY ACCOUNT page" msgstr "" #: includes/admin/settings/settings-integration.php:33 msgid "Enable WooCommerce Integration" msgstr "" #. translators: %s is the link to the addons. #: includes/admin/settings/settings-integration.php:17 msgid "Add the MY TICKETS and OPEN A TICKET links to the MY ACCOUNT page in WooCommerce. For more advanced integration features checkout our %s" msgstr "" #: includes/admin/settings/settings-integration.php:27 msgid "WooCommerce" msgstr "" #: includes/admin/settings/settings-integration.php:23 msgid "Integrations" msgstr "" #: includes/admin/settings/settings-fields.php:223 msgid "Checking this box will color the top border of the opening post to match the priority color" msgstr "" #: includes/admin/settings/settings-fields.php:220 msgid "Color-code Ticket Header?" msgstr "" #: includes/admin/settings/settings-general.php:197 msgid "Show the toolbar on the ticket detail screen when an agent is viewing the ticket?" msgstr "" #: includes/admin/settings/settings-general.php:193 msgid "Show Ticket Details Toolbar" msgstr "" #: includes/admin/settings/settings-general.php:188 msgid "Toolbars" msgstr "" #: includes/admin/settings/settings-general.php:178 msgid "After the user enters a new ticket they are usually taken to the newly entered ticket. But, if you would like to redirect them someplace else, enter that location here. Enter the FULL url starting with http or https." msgstr "" #: includes/admin/settings/settings-general.php:175 msgid "New Ticket Redirect" msgstr "" #: includes/admin/settings/settings-general.php:172 msgid "When the user clicks the logout button on an Awesome Support page, where should they be redirected to? Enter the FULL url starting with http or https." msgstr "" #: includes/admin/settings/settings-general.php:169 msgid "Logout Redirect" msgstr "" #: includes/admin/settings/settings-general.php:166 msgid "Configure where the user should be sent after certain actions" msgstr "" #: includes/admin/settings/settings-general.php:164 msgid "Redirects" msgstr "" #: includes/admin/settings/settings-permissions.php:162 msgid "Enter a comma separated list of roles that should be able to delete any agent and user reply. Roles should be the internal WordPress role id such as wpas_agent and are case sensitive. There should be no spaces between the commas and role names when entering multiple roles." msgstr "" #: includes/admin/settings/settings-permissions.php:96 msgid "Roles That Are NOT Allowed Access To The Tags Metabox" msgstr "" #: includes/admin/settings/settings-permissions.php:92 msgid "Enter a comma separated list of roles that should not see the ADDITIONAL INTERESTED PARTIES tab. Roles should be the internal WordPress role id such as wpas_agent and are case sensitive. There should be no spaces between the commas and role names when entering multiple roles." msgstr "" #: includes/admin/settings/settings-permissions.php:89 msgid "Roles That Are NOT Allowed Access To The Additional Interested Parties Tab" msgstr "" #: includes/admin/settings/settings-permissions.php:85 msgid "Enter a comma separated list of roles that should not see the CUSTOM FIELDS tab. Roles should be the internal WordPress role id such as wpas_agent and are case sensitive. There should be no spaces between the commas and role names when entering multiple roles." msgstr "" #: includes/admin/settings/settings-permissions.php:82 msgid "Roles That Are NOT Allowed Access To The Custom Fields Tab" msgstr "" #: includes/admin/settings/settings-permissions.php:79 msgid "Control who can view certain ticket tabs on the ticket detail screen in wp-admin" msgstr "" #: includes/admin/settings/settings-permissions.php:77 msgid "Ticket Details Tabs And Metaboxes" msgstr "" #: includes/admin/settings/settings-fields.php:144 msgid "Hovering over replies can show a short date or a full date-time stamp. Turn this on to show the full date-time stamp as well as a human-readable number indicating the age of the reply." msgstr "" #: includes/admin/settings/settings-fields.php:141 msgid "Show Extended Date In Replies" msgstr "" #: includes/admin/settings/settings-general.php:109 msgid "Only show open tickets to clients on the front-end." msgstr "" #: includes/admin/settings/settings-general.php:47 msgid "On ticket screen turn the staff dropdown into select2 box." msgstr "" #: includes/admin/settings/settings-general.php:43 msgid "Use SELECT2 For Staff Drop-downs" msgstr "" #: includes/admin/settings/settings-advanced.php:241 msgid "The absolute path to the log file location. This must be relative to the server user account and must NOT end in a forward slash!" msgstr "" #: includes/admin/settings/settings-advanced.php:238 msgid "None Of The Above - Place Log Files Here " msgstr "" #: includes/admin/settings/settings-advanced.php:234 msgid "In The Absolute Path Specified Below" msgstr "" #: includes/admin/settings/settings-advanced.php:234 msgid "WordPress Uploads Folder" msgstr "" #: includes/admin/settings/settings-advanced.php:231 msgid "Where Should Log Files Be Stored?" msgstr "" #: includes/admin/settings/settings-advanced.php:227 msgid "Awesome Support creates log files for certain events. These are different from WordPress, PHP and your webserver log files. Please tell us where you would like these files to be placed." msgstr "" #: includes/admin/settings/settings-advanced.php:225 msgid "Log Files" msgstr "" #: includes/admin/settings/settings-advanced.php:80 msgid "What should the field be named on the screen?" msgstr "" #: includes/admin/settings/settings-advanced.php:77 msgid "Label" msgstr "" #: includes/admin/settings/settings-advanced.php:73 msgid "Would you like to show the Original Ticket ID field in the ticket listing?" msgstr "" #: includes/admin/settings/settings-advanced.php:70 msgid "Show Original Ticket ID In Column List?" msgstr "" #: includes/admin/settings/settings-advanced.php:66 msgid "Show this field in the admin screen?" msgstr "" #: includes/admin/settings/settings-advanced.php:63 msgid "Enable the Original Ticket ID Field?" msgstr "" #. translators: %s is the link to the Awesome Support SAAS Importer. #: includes/admin/settings/settings-advanced.php:20 msgid "If you use the Awesome Support SAAS Importer to import data from Zendesk, Helpscout or Ticksy, there is a reference field that contains the original ticket ID. The options below control what to do with that field. " msgstr "" #: includes/admin/settings/settings-advanced.php:58 msgid "Importer Integration" msgstr "" #: includes/admin/metaboxes/version.php:19 msgid "Awesome Support Version: " msgstr "" #: includes/admin/functions-toolbar.php:145 msgid "Show/Hide The Ticket Slug" msgstr "" #: includes/admin/functions-toolbar.php:139 msgid "Toggle Replies (Hide All Replies Except The Last 3)" msgstr "" #: includes/admin/metaboxes/ticket-main-tabs.php:56 msgid "Statistics" msgstr "" #: includes/admin/metaboxes/replies.php:163 msgid "Toggle Replies" msgstr "" #: includes/admin/functions-metaboxes.php:61 msgid "Misc and Debug" msgstr "" #: includes/admin/functions-metaboxes.php:43 msgid "Main Tabs" msgstr "" #: includes/admin/functions-admin-ticket-detail-toolbars.php:73 msgid "Close Ticket" msgstr "" #: includes/admin/functions-admin-ticket-detail-toolbars.php:62 msgid "Re-open Ticket" msgstr "" #: includes/admin/class-admin-tickets-list.php:1191 msgid "Read the documentation to learn how to import tickets from Zendesk, Ticksy and Helpscout" msgstr "" #: includes/admin/class-admin-tickets-list.php:1190 msgid "2. Importer Documentation" msgstr "" #: includes/admin/class-admin-tickets-list.php:1188 msgid "The link above will direct you to the page with the importer add-on" msgstr "" #: includes/admin/class-admin-tickets-list.php:1187 msgid "1. Install The FREE Importer" msgstr "" #: includes/admin/class-admin-tickets-list.php:1186 msgid "Import Tickets (Zendesk, Ticksy, Helpscout)" msgstr "" #: includes/admin/class-admin-tickets-list.php:1181 msgid "Links to documentation for all extensions and add-ons." msgstr "" #: includes/admin/class-admin-tickets-list.php:1141 msgid "Edit ticket in new Window when the ticket ID is clicked" msgstr "" #: includes/admin/settings/settings-general.php:244 msgid "Remove the rating request footer in the admin screen." msgstr "" #: includes/admin/settings/settings-general.php:241 msgid "Admin Rating Request" msgstr "" #: includes/admin/functions-log-viewer.php:52 #: includes/admin/functions-log-viewer.php:82 #: includes/admin/functions-log-viewer.php:112 msgid "Not found" msgstr "" #: includes/admin/settings/settings-advanced.php:162 msgid "Load BootStrap Files on Back-end?" msgstr "" #: includes/admin/settings/settings-advanced.php:155 msgid "Load BootStrap Files on Front-end?" msgstr "" #: includes/admin/settings/settings-permissions.php:52 msgid "Show Preferences Tab" msgstr "" #: includes/admin/settings/settings-permissions.php:46 msgid "Show Bulk Actions Tab" msgstr "" #: includes/admin/settings/settings-permissions.php:40 msgid "Show Documentation Tab" msgstr "" #: includes/admin/settings/settings-permissions.php:37 msgid "Control whether certain tabs are visible at the top of the admin ticket list" msgstr "" #: includes/admin/settings/settings-permissions.php:35 msgid "Ticket List Tabs" msgstr "" #: includes/admin/settings/settings-advanced.php:216 msgid "Expired Sessions Cleanup Batch Size" msgstr "" #: includes/admin/settings/settings-advanced.php:200 msgid "Sessions and Cookie Management" msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:171 msgid "Unexpected response from server: " msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:167 msgid "Your license is expired." msgstr "" #. translators: %1$s is the name of the item with the new version, %2$s is the #. link to view version details, %3$s is the version number, %4$s is the link #. closure for version details, %5$s is the link to update now, %6$s is the #. link closure for update now. #: includes/gas-framework/inc/edd-licensing/EDD_SL_Plugin_Updater.php:210 msgid "There is a new version of %1$s available. %2$sView version %3$s details%4$s or %5$supdate now%6$s." msgstr "" #. translators: %1$s is the name of the item with the new version, %2$s is the #. link text to view version details, %3$s is the version number, %4$s is the #. link closure or additional attributes. #: includes/gas-framework/inc/edd-licensing/EDD_SL_Plugin_Updater.php:198 msgid "There is a new version of %1$s available. %2$sView version %3$s details%4$s." msgstr "" #: includes/admin/views/system-tools.php:172 msgid "Update last reply date on tickets." msgstr "" #: includes/admin/views/system-tools.php:171 msgid "Update" msgstr "" #: includes/admin/views/system-tools.php:169 msgid "Update last reply date on tickets" msgstr "" #: includes/admin/views/system-tools.php:61 msgid "Last reply date has been updated on all tickets." msgstr "" #: includes/admin/settings/settings-advanced.php:194 msgid "Custom theme" msgstr "" #: includes/admin/settings/settings-advanced.php:193 msgid "Yeti" msgstr "" #: includes/admin/settings/settings-advanced.php:192 msgid "United" msgstr "" #: includes/admin/settings/settings-advanced.php:191 msgid "spacelab" msgstr "" #: includes/admin/settings/settings-advanced.php:190 msgid "Solar" msgstr "" #: includes/admin/settings/settings-advanced.php:189 msgid "Slate" msgstr "" #: includes/admin/settings/settings-advanced.php:188 msgid "Simplex" msgstr "" #: includes/admin/settings/settings-advanced.php:187 msgid "Sandstone" msgstr "" #: includes/admin/settings/settings-advanced.php:186 msgid "Pulse" msgstr "" #: includes/admin/settings/settings-advanced.php:185 msgid "Minty" msgstr "" #: includes/admin/settings/settings-advanced.php:184 msgid "Materia" msgstr "" #: includes/admin/settings/settings-advanced.php:183 msgid "Lux" msgstr "" #: includes/admin/settings/settings-advanced.php:182 msgid "Lumen" msgstr "" #: includes/admin/settings/settings-advanced.php:181 msgid "Litera" msgstr "" #: includes/admin/settings/settings-advanced.php:180 msgid "Journal" msgstr "" #: includes/admin/settings/settings-advanced.php:179 msgid "Flatly" msgstr "" #: includes/admin/settings/settings-advanced.php:178 msgid "Darkly" msgstr "" #: includes/admin/settings/settings-advanced.php:177 msgid "Cyborg" msgstr "" #: includes/admin/settings/settings-advanced.php:176 msgid "Cosmo" msgstr "" #: includes/admin/settings/settings-advanced.php:175 msgid "Cerulean" msgstr "" #: includes/admin/settings/settings-advanced.php:174 msgid "Future Awesome Support BS4 Theme" msgstr "" #: includes/admin/settings/settings-advanced.php:170 msgid "Bootstrap 4 Theme" msgstr "" #: includes/admin/settings/settings-advanced.php:158 #: includes/admin/settings/settings-advanced.php:165 msgid "Load bootstrap 3 files located on maxcdn" msgstr "" #: includes/admin/settings/settings-advanced.php:158 #: includes/admin/settings/settings-advanced.php:165 msgid "Load bootstrap 4 files located on maxcdn" msgstr "" #: includes/admin/settings/settings-advanced.php:158 #: includes/admin/settings/settings-advanced.php:165 msgid "Do not load bootstrap files" msgstr "" #: includes/admin/settings/settings-advanced.php:152 msgid "Options for loading bootstrap files. While you can enable this now please be aware that not all elements in the plugin renders properly." msgstr "" #: includes/admin/settings/settings-advanced.php:150 msgid "Bootstrap Support (Experimental)" msgstr "" #: includes/admin/settings/settings-advanced.php:145 msgid "Minimized" msgstr "" #: includes/admin/settings/settings-advanced.php:144 msgid "Which select2 css file should be loaded? Minimized version of files will load faster but cannot be used for debugging." msgstr "" #: includes/admin/settings/settings-advanced.php:141 msgid "Select2 CSS File" msgstr "" #: includes/admin/settings/settings-advanced.php:136 msgid "Partial Minimized" msgstr "" #: includes/admin/settings/settings-advanced.php:136 msgid "Partial" msgstr "" #: includes/admin/settings/settings-advanced.php:136 msgid "Full - Minimized" msgstr "" #: includes/admin/settings/settings-advanced.php:136 #: includes/admin/settings/settings-advanced.php:145 msgid "Full" msgstr "" #: includes/admin/settings/settings-advanced.php:135 msgid "Which select2 file should be loaded? Minimized version of files will load faster but cannot be used for debugging." msgstr "" #: includes/admin/settings/settings-advanced.php:132 msgid "Select2 JS File" msgstr "" #: includes/admin/settings/settings-advanced.php:119 msgid "Settings in this section might help with compatibility with certain themes and plugins - please experiment to see if one of these settings work for you before contacting our support center. NOTE: Changing ANYTHING in this section will require ALL CACHES to be flushed including CDNs, BROWSER CACHES. Also, its possible that you would need a restart of the PHP service or your WEB SERVER in order to become fully activated!" msgstr "" #: includes/admin/settings/settings-advanced.php:117 msgid "Compatibility" msgstr "" #: includes/admin/settings/settings-advanced.php:88 msgid "Modifications to this section has major security implications so be careful!" msgstr "" #: includes/admin/class-admin-tickets-list.php:1266 msgid "All Activity" msgstr "" #: includes/admin/class-admin-tickets-list.php:1184 msgid "Documentation for the REST API." msgstr "" #: includes/admin/class-admin-tickets-list.php:1183 msgid "2. REST API" msgstr "" #: includes/admin/class-admin-tickets-list.php:1180 msgid "1. All Extensions" msgstr "" #: includes/admin/class-admin-tickets-list.php:1179 msgid "Awesome Support Add-ons and Extensions Documentation" msgstr "" #: includes/admin/class-admin-tickets-list.php:1177 msgid "Need to change the look of your ticket pages? Maybe add some custom fields? Then this is the guide you need!" msgstr "" #: includes/admin/class-admin-tickets-list.php:1176 msgid "5. Customization" msgstr "" #: includes/admin/class-admin-tickets-list.php:1174 msgid "Even more trouble-shooting tips and other frequently asked questions. 404 pages, missing tabs, PHP errors and conflicts are just some of the topics covered here!" msgstr "" #: includes/admin/class-admin-tickets-list.php:1173 msgid "4. FAQ and More Troubleshooting Tips" msgstr "" #: includes/admin/class-admin-tickets-list.php:1171 msgid "Having an issue? Your answer might be in here." msgstr "" #: includes/admin/class-admin-tickets-list.php:1170 msgid "3. Troubleshooting" msgstr "" #: includes/admin/class-admin-tickets-list.php:1168 msgid "The admin guide covers topics such as configuring products, departments, priorities and channels. It also includes guides for security using roles and capabilities along with time tracking, email alerts and known incompatibilities." msgstr "" #: includes/admin/class-admin-tickets-list.php:1167 msgid "2. Administration Guide" msgstr "" #: includes/admin/class-admin-tickets-list.php:1165 msgid "The end user guide covers topics such as instructions for installation, entering tickets, adding agents, navigation, replying to and closing tickets and more." msgstr "" #: includes/admin/class-admin-tickets-list.php:1164 msgid "1. User Guide" msgstr "" #: includes/admin/class-admin-tickets-list.php:1163 msgid "Awesome Support Core Documentation" msgstr "" #: includes/admin/class-admin-tickets-list.php:1006 #: includes/admin/class-admin-tickets-list.php:1137 msgid "Preferences" msgstr "" #: includes/admin/class-admin-tickets-list.php:1002 msgid "Bulk Actions" msgstr "" #: includes/admin/class-admin-tickets-list.php:999 msgid "Search" msgstr "" #: includes/admin/class-admin-tickets-list.php:998 msgid "Filter" msgstr "" #: includes/admin/settings/settings-fields.php:137 msgid "Show how long the ticket was opened? Note that this applies to closed tickets only." msgstr "" #: includes/admin/settings/settings-fields.php:134 msgid "Show Length Of Time Ticket Was Opened" msgstr "" #: includes/admin/settings/settings-fields.php:130 msgid "Show the close date in GMT in the activity column?" msgstr "" #: includes/admin/settings/settings-fields.php:127 msgid "Show Close Date in GMT" msgstr "" #: includes/admin/settings/settings-fields.php:123 msgid "Show the open date in GMT in the activity column?" msgstr "" #: includes/admin/settings/settings-fields.php:120 msgid "Show Open Date in GMT" msgstr "" #: includes/admin/settings/settings-fields.php:116 msgid "Show the open date in the activity column?" msgstr "" #: includes/admin/settings/settings-fields.php:113 msgid "Show Open Date " msgstr "" #: includes/admin/settings/settings-fields.php:110 msgid "The settings below control which dates show up in the activity column in the ticket list. The more fields you turn on the taller the row. Tall rows mean you can view fewer tickets on one screen. Sometimes, though, seeing all these dates can help with troubleshooting issues especially those related to reporting." msgstr "" #: includes/admin/settings/settings-fields.php:108 msgid "Show Date Fields in the Activity Column" msgstr "" #: includes/admin/settings/settings-advanced.php:113 msgid "The contents of your ticket uploads folder can be protected by an htaccess file on apache servers.
If this is left empty then the value of options -Indexes is automatically added to the file to prevent others from browsing the directory.
Add to this only if you are a super-duper apache server expert!
No technical support is available for modifications to this setting!" msgstr "" #: includes/admin/settings/settings-advanced.php:110 msgid ".htaccess Contents" msgstr "" #: includes/admin/settings/settings-advanced.php:94 msgid "There are some server configurations that do not work with our masked links. Try checking this box to make them work. This only works on NEW tickets. Old tickets retain their prior links!" msgstr "" #: includes/admin/settings/settings-advanced.php:91 msgid "Do Not Mask Attachment Links" msgstr "" #: includes/admin/settings/settings-advanced.php:86 msgid "Attachment Overrides" msgstr "" #. translators: %1$s is the duration since the ticket was opened, %2$s is the #. additional duration or details. #: includes/admin/metaboxes/replies-published.php:49 msgid "(%1$s - %2$s since ticket was opened.)" msgstr "" #: includes/admin/class-admin-tickets-list.php:693 #: includes/admin/functions-misc.php:425 msgid " minute(s)" msgstr "" #: includes/admin/class-admin-tickets-list.php:692 #: includes/admin/functions-misc.php:424 msgid " hour(s)" msgstr "" #: includes/admin/class-admin-tickets-list.php:691 #: includes/admin/functions-misc.php:423 msgid " day(s)" msgstr "" #: includes/admin/class-admin-tickets-list.php:690 msgid "Ticket was opened for: " msgstr "" #: includes/admin/class-admin-tickets-list.php:670 msgid "Closed on GMT: " msgstr "" #: includes/admin/class-admin-tickets-list.php:636 msgid "Opened on GMT: " msgstr "" #: includes/admin/class-admin-tickets-list.php:621 msgid "Opened on: " msgstr "" #: includes/class-product-sync.php:1109 msgid "Delete all Product Terms not used in any AS ticket." msgstr "" #: includes/class-product-sync.php:1104 msgid "Delete unused Product Terms" msgstr "" #: includes/class-product-sync.php:1075 msgid "Re-synchronize all products from your e-commerce plugin. Any product not attached to an existing ticket and not matched to a product in your e-commerce system will be deleted." msgstr "" #: includes/admin/views/system-logs.php:420 msgid "Max Lines" msgstr "" #: includes/admin/settings/settings-advanced.php:105 #: includes/admin/views/system-logs.php:400 msgid "Download" msgstr "" #: includes/admin/views/system-logs.php:380 msgid "Server Logs" msgstr "" #: includes/admin/settings/settings-advanced.php:210 msgid "HTTP Only" msgstr "" #: includes/admin/settings/settings-advanced.php:204 msgid "Secure Cookies" msgstr "" #. translators: %s is the file name that couldn't be opened. #: includes/admin/functions-log-viewer.php:217 #: includes/admin/functions-log-viewer.php:270 msgid "Couldn't open the file %s. Make sure the file exists and is readable." msgstr "" #. translators: %d is the number of lines, %s is the source. #. translators: %1$d is the number of lines, %2$s is the source. #: includes/admin/functions-log-viewer.php:198 #: includes/admin/functions-log-viewer.php:251 msgid "Read %1$d lines from %2$s" msgstr "" #: includes/admin/functions-log-viewer.php:58 #: includes/admin/functions-log-viewer.php:88 #: includes/admin/functions-log-viewer.php:118 msgid "No file given" msgstr "" #: includes/admin/class-admin-tickets-list.php:651 msgid "Closed on: " msgstr "" #: includes/functions-priority.php:44 includes/functions-priority.php:66 #: includes/functions-ticket-type.php:66 msgid "Set priority color." msgstr "" #: includes/functions-priority.php:42 includes/functions-priority.php:62 #: includes/functions-ticket-type.php:42 includes/functions-ticket-type.php:62 msgid "Color" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:102 msgid "Adds a column to the ticket list to show the final time recorded for the ticket" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:99 msgid "Show Final Recorded Time In Ticket List" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:94 msgid "Adds a column to the ticket list to show the time adjustments recorded for the ticket" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:91 msgid "Show Total Time Adjustments In Ticket List" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:86 msgid "Adds a column to the ticket list to show the total original time recorded for the ticket" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:83 msgid "Show Total Time In Ticket List" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:78 msgid "Adds an internal note to the ticket every time someone updates the basic time tracking fields" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:75 msgid "Keep Audit Log" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:70 msgid "Recalculate the final time when the ticket is saved? This should be checked for manual time tracking not handled by another add-on. It takes the original time, adds or subtracts the adjustments and enters the new amount in the final time field. This should be unchecked if another add-on is handling the time tracking and updates!" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:67 msgid "Recalculate Final Time On Save" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:62 msgid "Can agents enter time? If unchecked, agents cannot enter or adjust time and it is assumed that another add-on will do time tracking and update these fields" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:59 msgid "Allow Agents To Enter Time" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:54 msgid "Would you like to show the basic time tracking fields?" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:51 msgid "Show Basic Time Tracking Fields" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:19 #: includes/admin/settings/settings-basic-time-tracking.php:22 msgid "Basic Time Tracking" msgstr "" #: includes/admin/metaboxes/time-tracking-statistics.php:27 msgid "Note: Read-only Configuration - You Are Not Permitted To Edit Time Data" msgstr "" #: includes/admin/metaboxes/ticket-additional-parties.php:118 msgid "Note: These fields are notational only. They do not participate in notifications!" msgstr "" #: includes/admin/metaboxes/ticket-additional-parties.php:85 msgid "Second additional agent who has an interest this ticket" msgstr "" #: includes/admin/metaboxes/ticket-additional-parties.php:53 msgid "First additional agent who has an interest this ticket" msgstr "" #: includes/admin/metaboxes/ticket-additional-parties.php:28 msgid "Note: Email notifications to these agents will be under the name of the PRIMARY agent." msgstr "" #: includes/functions-post-type.php:224 msgid "No Ticket Logs found in Trash." msgstr "" #: includes/functions-post-type.php:223 msgid "No Ticket Logs found." msgstr "" #: includes/functions-post-type.php:222 msgid "Parent Ticket Log:" msgstr "" #: includes/functions-post-type.php:221 msgid "Search Ticket Logs" msgstr "" #: includes/functions-post-type.php:220 msgid "All Ticket Logs" msgstr "" #: includes/functions-post-type.php:219 msgid "View Ticket Log" msgstr "" #: includes/functions-post-type.php:218 msgid "Edit Ticket Log" msgstr "" #: includes/functions-post-type.php:217 msgid "New Ticket Log" msgstr "" #: includes/functions-post-type.php:216 msgid "Add New Ticket Log" msgstr "" #: includes/functions-post-type.php:215 msgctxt "Ticket Log" msgid "Add Ticket Log" msgstr "" #: includes/functions-post-type.php:214 msgctxt "add new on admin bar" msgid "Ticket Log" msgstr "" #: includes/functions-post-type.php:213 msgctxt "admin menu" msgid "Ticket Log" msgstr "" #: includes/functions-post-type.php:212 msgctxt "post type singular name" msgid "Ticket Log" msgstr "" #: includes/functions-post-type.php:211 msgctxt "post type general name" msgid "Ticket Log" msgstr "" #: includes/functions-post-type.php:207 msgid "No Ticket History found in Trash." msgstr "" #: includes/functions-post-type.php:206 msgid "No Ticket History found." msgstr "" #: includes/functions-post-type.php:205 msgid "Parent Ticket History:" msgstr "" #: includes/functions-post-type.php:204 msgid "Search Ticket History" msgstr "" #: includes/functions-post-type.php:203 msgid "All Ticket History" msgstr "" #: includes/functions-post-type.php:202 msgid "View Ticket History" msgstr "" #: includes/functions-post-type.php:201 msgid "Edit Ticket History" msgstr "" #: includes/functions-post-type.php:200 msgid "New Ticket History" msgstr "" #: includes/functions-post-type.php:199 msgid "Add New Ticket History" msgstr "" #: includes/functions-post-type.php:198 msgctxt "Ticket History" msgid "Add History" msgstr "" #: includes/functions-post-type.php:197 msgctxt "add new on admin bar" msgid "Ticket History" msgstr "" #: includes/functions-post-type.php:196 msgctxt "admin menu" msgid "Ticket History" msgstr "" #: includes/functions-post-type.php:195 msgctxt "post type singular name" msgid "Ticket History" msgstr "" #: includes/functions-post-type.php:194 msgctxt "post type general name" msgid "Ticket History" msgstr "" #: includes/functions-post-type.php:190 msgid "No Ticket Replies found in Trash." msgstr "" #: includes/functions-post-type.php:189 includes/functions-post.php:1942 msgid "No Ticket Replies found." msgstr "" #: includes/functions-post-type.php:188 msgid "Parent Ticket Replies:" msgstr "" #: includes/functions-post-type.php:187 msgid "Search Ticket Reply" msgstr "" #: includes/functions-post-type.php:186 msgid "All Ticket Replies" msgstr "" #: includes/functions-post-type.php:185 msgid "View Ticket Reply" msgstr "" #: includes/functions-post-type.php:184 msgid "Edit Ticket Reply" msgstr "" #: includes/functions-post-type.php:183 msgid "New Ticket Reply" msgstr "" #: includes/functions-post-type.php:182 msgid "Add New Ticket Reply" msgstr "" #: includes/functions-post-type.php:181 msgctxt "Ticket Reply" msgid "Add New" msgstr "" #: includes/functions-post-type.php:180 msgctxt "add new on admin bar" msgid "Ticket Reply" msgstr "" #: includes/functions-post-type.php:179 msgctxt "admin menu" msgid "Ticket Reply" msgstr "" #: includes/functions-post-type.php:178 msgctxt "post type singular name" msgid "Ticket Reply" msgstr "" #: includes/functions-post-type.php:177 msgctxt "post type general name" msgid "Ticket Replies" msgstr "" #: includes/functions-post-type.php:52 msgctxt "ticket" msgid "Add New" msgstr "" #: includes/custom-fields/functions-custom-fields.php:869 msgid "Additional Interested Party Email #2" msgstr "" #: includes/custom-fields/functions-custom-fields.php:868 msgid "Name Of Additional Interested Party #2" msgstr "" #: includes/custom-fields/functions-custom-fields.php:867 msgid "Additional Interested Party Email #1" msgstr "" #: includes/custom-fields/functions-custom-fields.php:866 msgid "Name Of Additional Interested Party #1" msgstr "" #: includes/custom-fields/functions-custom-fields.php:837 msgid "This is the time calculated by the system - a sum of gross time and adjustments/credits granted." msgstr "" #: includes/custom-fields/functions-custom-fields.php:805 msgid "Enter any adjustments or credits granted to the customer - generally filled in by a supervisor or admin." msgstr "" #: includes/custom-fields/functions-custom-fields.php:787 msgid "Enter the cummulative time spent on ticket by the agent" msgstr "" #: includes/custom-fields/functions-custom-fields.php:772 msgid "Notes" msgstr "" #: includes/custom-fields/functions-custom-fields.php:771 msgid "Final Time" msgstr "" #: includes/custom-fields/functions-custom-fields.php:770 msgid "+ive or -ive Adj?" msgstr "" #: includes/custom-fields/functions-custom-fields.php:769 msgid "Time Adjustments" msgstr "" #: includes/custom-fields/functions-custom-fields.php:768 msgid "Gross Time" msgstr "" #: includes/custom-fields/functions-custom-fields.php:710 msgid "Total Replies On Ticket" msgstr "" #: includes/custom-fields/functions-custom-fields.php:709 msgid "Number of Replies By Customer" msgstr "" #: includes/custom-fields/functions-custom-fields.php:708 msgid "Number of Replies By Agent" msgstr "" #: includes/admin/metaboxes/ticket-additional-parties.php:85 #: includes/custom-fields/functions-custom-fields.php:686 msgid "Additional Support Staff #2" msgstr "" #: includes/admin/metaboxes/ticket-additional-parties.php:53 #: includes/custom-fields/functions-custom-fields.php:671 msgid "Additional Support Staff #1" msgstr "" #: includes/custom-fields/functions-custom-fields.php:617 msgid "Channels" msgstr "" #: includes/admin/class-admin-tickets-list.php:366 #: includes/admin/class-admin-tickets-list.php:431 #: includes/custom-fields/functions-custom-fields.php:616 msgid "Channel" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:77 #: includes/custom-fields/functions-custom-fields.php:570 msgid "Priorities" msgstr "" #: includes/admin/class-admin-tickets-list.php:348 #: includes/admin/class-admin-tickets-list.php:419 #: includes/custom-fields/functions-custom-fields.php:569 msgid "Priority" msgstr "" #: includes/admin/class-admin-tickets-list.php:377 #: includes/admin/class-admin-tickets-list.php:440 #: includes/admin/views/print-ticket.php:28 #: includes/custom-fields/functions-custom-fields.php:321 msgid "Agent" msgstr "" #: includes/admin/views/system-tools.php:288 msgid "If your CAPABILITIES are not installed, re-run the 3.3.x to 4.0.0 conversion process. Make sure you have a BACKUP!" msgstr "" #: includes/admin/views/system-tools.php:287 #: includes/admin/views/system-tools.php:294 #: includes/admin/views/system-tools.php:301 #: includes/admin/views/system-tools.php:308 msgid "Rerun Conversion" msgstr "" #: includes/admin/views/system-tools.php:285 msgid "Re-run conversion from 3.3.x to 4.0.0" msgstr "" #: includes/admin/views/system-tools.php:200 msgid "Reset time fields by setting them all to zero on ALL tickets!" msgstr "" #: includes/admin/views/system-tools.php:197 msgid "Zero Out All Time Fields" msgstr "" #: includes/admin/views/system-tools.php:186 msgid "Reset channels." msgstr "" #: includes/admin/views/system-tools.php:185 #: includes/admin/views/system-tools.php:192 #: includes/admin/views/system-tools.php:199 msgid "Reset" msgstr "" #: includes/admin/views/system-tools.php:183 msgid "Reset channels" msgstr "" #: includes/admin/views/system-tools.php:179 msgid "Count all ticket replies." msgstr "" #: includes/admin/views/system-tools.php:178 msgid "Count" msgstr "" #: includes/admin/views/system-tools.php:176 msgid "Reset replies count" msgstr "" #: includes/admin/views/system-tools.php:69 msgid "All channels have been reset" msgstr "" #: includes/admin/settings/settings-fields.php:215 #: includes/admin/settings/settings-fields.php:269 msgid "Would you like to show the field in the ticket listing?" msgstr "" #: includes/admin/settings/settings-fields.php:212 #: includes/admin/settings/settings-fields.php:266 msgid "Show In Column List?" msgstr "" #: includes/admin/settings/settings-fields.php:207 #: includes/admin/settings/settings-fields.php:261 msgid "Would you like to show the field to the end user (unchecked restricts it to agent/admin use only)?" msgstr "" #: includes/admin/settings/settings-fields.php:204 #: includes/admin/settings/settings-fields.php:258 msgid "Show On Front End?" msgstr "" #: includes/admin/settings/settings-fields.php:199 msgid "Would you like to make the priority field mandatory in your tickets?" msgstr "" #: includes/admin/settings/settings-fields.php:196 #: includes/admin/settings/settings-fields.php:250 msgid "Mandatory?" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:379 #: includes/admin/settings/settings-fields.php:191 msgid "Would you like to use the priority field in your tickets?" msgstr "" #: includes/admin/settings/settings-fields.php:188 msgid "Use Priority Field" msgstr "" #: includes/admin/settings/settings-fields.php:157 msgid "Show Channel field in the ticket list? (Channel allows you to select where a ticket originated - web, email, facebook etc.)" msgstr "" #: includes/admin/settings/settings-fields.php:154 msgid "Show Channel Field" msgstr "" #: includes/admin/settings/settings-fields.php:150 msgid "Other Field Settings" msgstr "" #: includes/admin/settings/settings-fields.php:103 msgid "Show Third Party #2 data in the ticket list?" msgstr "" #: includes/admin/settings/settings-fields.php:100 msgid "Show Third Party #2 in Ticket List" msgstr "" #: includes/admin/settings/settings-fields.php:95 msgid "Show Third Party #1 data in the ticket list?" msgstr "" #: includes/admin/settings/settings-fields.php:92 msgid "Show Third Party #1 in Ticket List" msgstr "" #: includes/admin/settings/settings-fields.php:87 msgid "Show the third party fields on the ticket?" msgstr "" #: includes/admin/settings/settings-fields.php:84 msgid "Enable Third Party Fields" msgstr "" #: includes/admin/settings/settings-fields.php:78 msgid "Third Parties" msgstr "" #: includes/admin/settings/settings-fields.php:73 msgid "Show the Tertiary agent in the ticket list?" msgstr "" #: includes/admin/settings/settings-fields.php:70 msgid "Show Tertiary Agent In Ticket List" msgstr "" #: includes/admin/settings/settings-fields.php:65 msgid "Show the secondary agent in the ticket list?" msgstr "" #: includes/admin/settings/settings-fields.php:62 msgid "Show Secondary Agent In Ticket List" msgstr "" #: includes/admin/settings/settings-fields.php:57 msgid "Show the two extra agent fields on the ticket?" msgstr "" #: includes/admin/settings/settings-fields.php:54 msgid "Enable Multiple Agents Per Ticket" msgstr "" #: includes/admin/settings/settings-fields.php:49 msgid "Multiple Agents" msgstr "" #: includes/admin/settings/settings-fields.php:36 msgid "Priority Management" msgstr "" #: includes/admin/settings/settings-general.php:103 msgid "How many tickets per page should be displayed to the customer/client/end-user?" msgstr "" #: includes/admin/settings/settings-advanced.php:53 msgid "GUID" msgstr "" #: includes/admin/settings/settings-advanced.php:53 msgid "Random Number" msgstr "" #: includes/admin/class-admin-tickets-list.php:1368 #: includes/admin/settings/settings-advanced.php:53 #: includes/gdpr-integration/gdpr-privacy-options.php:769 msgid "Ticket ID" msgstr "" #: includes/admin/settings/settings-advanced.php:52 msgid "What to use for the indivdual ticket slug. The default is the ticket topic transformed into a slug." msgstr "" #: includes/admin/settings/settings-advanced.php:49 msgid "Ticket Topic Slug" msgstr "" #: includes/admin/metaboxes/user-profile.php:118 msgid "Note: A filter is enabled that allows the totals shown above to be greater than the list of tickets below." msgstr "" #: includes/admin/metaboxes/replies-form.php:129 msgid "Go to the previous ticket" msgstr "" #: includes/admin/metaboxes/replies-form.php:128 msgid "Go to the next ticket" msgstr "" #. translators: %1$s is the URL where users can leave a rating. #: includes/admin/functions-misc.php:552 msgid "Wow! It looks like you have closed a lot of tickets which is pretty awesome! We guess you must really like Awesome Support, huh? Could you please do us a favor and leave a 5 star rating on WordPress? It will only take a minute and helps to motivate our developers and volunteers. Yes, you deserve it!." msgstr "" #: includes/admin/metaboxes/ticket-main-tabs.php:34 msgid "Additional Interested Parties" msgstr "" #: includes/admin/metaboxes/ticket-main-tabs.php:38 msgid "Time Tracking" msgstr "" #: includes/admin/metaboxes/custom-fields-backend.php:20 msgid "Admin Only Custom Fields" msgstr "" #: includes/admin/class-admin-user.php:257 msgid "If agents role is allowed to view all tickets, turn on the option to do so?" msgstr "" #: includes/admin/class-admin-user.php:253 msgid "View All Tickets" msgstr "" #: includes/admin/class-admin-tickets-list.php:2050 msgid "NOTE: Please be aware that when you sort on a column, tickets that have never had a value entered into that column will not appear on your sorted list (null fields). This can reduce the number of tickets in your sorted list. This reduced number of tickets is NOT a bug - it is a deliberate design decision. You should also be aware that deliberately entering a blank into a ticket field is considered data so those tickets will show up in the sorted list." msgstr "" #: includes/admin/class-admin-tickets-list.php:1329 msgid "All Clients" msgstr "" #: includes/admin/class-admin-tickets-list.php:1292 msgid "All Agents" msgstr "" #: includes/admin/class-admin-tickets-list.php:1225 msgid "All States" msgstr "" #: includes/admin/class-admin-tickets-list.php:275 #: includes/admin/class-admin-tickets-list.php:374 #: includes/admin/class-admin-tickets-list.php:437 #: includes/admin/views/print-ticket.php:25 msgid "Created by" msgstr "" #: includes/file-uploader/class-file-uploader.php:1566 msgid "Attachment Errors:" msgstr "" #. translators: %1$s is the identifier or message, %2$d is the maximum number #. of files. #: includes/file-uploader/class-file-uploader.php:1504 msgid "%1$s -> Max files (%2$d) exceeded." msgstr "" #: includes/admin/views/system-tools.php:165 msgid "Clear unclaimed ticket attachment folders." msgstr "" #: includes/admin/views/system-tools.php:162 msgid "Ticket Attachments" msgstr "" #: includes/admin/views/system-tools.php:65 msgid "All unclaimed ticket attachment folders have been deleted" msgstr "" #: includes/admin/views/opt-in.php:54 msgid "Thanks for your subscription! You will need to confirm the double opt-in e-mail that you will receive in a coupe of minutes. After you confirmed it, you will receive the free addon directly in your inbox." msgstr "" #: includes/admin/views/opt-in.php:30 msgid "How to Get Your Free Addon" msgstr "" #: includes/admin/views/opt-in.php:25 msgid "Read more about this addon on our site >" msgstr "" #: includes/admin/views/opt-in.php:24 msgid "Need more than the three default statuses? Maybe you need to tag certain tickets for “Development” or move them to certain support levels such as “Level 1” and “Level 2”. With the Custom Status addon you can create the perfect set of ticket statuses for your organization." msgstr "" #: includes/admin/views/opt-in.php:23 msgid "Custom Status" msgstr "" #: includes/admin/views/opt-in.php:11 msgid "Wanna get more out of Awesome Support, but not yet ready to spend the cash? Get one free addon today!" msgstr "" #: includes/admin/views/opt-in.php:9 msgid "Get Your Free Addon!" msgstr "" #: includes/admin/settings/settings-notifications.php:69 msgid "E-Mail Defaults" msgstr "" #: includes/admin/settings/settings-notifications.php:62 msgid "Footer" msgstr "" #: includes/admin/settings/settings-notifications.php:55 msgid "Header" msgstr "" #: includes/admin/settings/settings-notifications.php:52 msgid "A logo that displays at the top of the e-mail notification." msgstr "" #: includes/admin/settings/settings-notifications.php:48 msgid "Logo" msgstr "" #: includes/admin/settings/settings-notifications.php:41 msgid "Outgoing notifications are styled with a built-in html template. If you are using an e-mail templating plugin you should deactivate this option." msgstr "" #. translators: %1$s is the URL for more information about the free add-on. #: includes/admin/functions-misc.php:506 msgid "Hey! Did you know you can get a free add-on for unlimited sites (a $61.00 USD value) for Awesome Support? Click here to read more." msgstr "" #: includes/admin/functions-menu.php:30 msgid "Get a Free Addon!" msgstr "" #: includes/admin/functions-menu.php:30 msgid "Get a Free Addon" msgstr "" #. Author of the plugin #: awesome-support.php msgid "Awesome Support Team" msgstr "" #: includes/admin/class-admin-user.php:161 #: includes/rest-api/includes/API/Users.php:65 #: includes/rest-api/includes/API/Users.php:68 msgid "If Smart Tickets Order is enabled, Awesome Support will display tickets that need immediate attention at the top." msgstr "" #: includes/admin/class-admin-user.php:157 msgid "Smart Tickets Order" msgstr "" #. Description of the plugin #: awesome-support.php msgid "Awesome Support is a great ticketing system that will help you improve your customer satisfaction by providing a unique customer support experience." msgstr "" #. Plugin URI of the plugin #. Author URI of the plugin #: awesome-support.php msgid "https://getawesomesupport.com" msgstr "" #. Plugin Name of the plugin #: awesome-support.php includes/gdpr-integration/gdpr-privacy-options.php:759 msgid "Awesome Support" msgstr "" #: includes/gas-framework/gas-framework.php:188 msgid "Issue Tracker" msgstr "" #: includes/gas-framework/gas-framework.php:184 msgid "GitHub Repo" msgstr "" #: includes/admin/class-admin-tickets-list.php:1010 #: includes/admin/views/about.php:28 #: includes/admin/views/wpas-help-and-support.php:52 #: includes/gas-framework/gas-framework.php:180 #: includes/rest-api/includes/settings-api.php:51 msgid "Documentation" msgstr "" #: includes/gas-framework/gas-framework-checker.php:85 msgid "Click here to go to the plugins page and activate it." msgstr "" #: includes/gas-framework/gas-framework-checker.php:82 msgid "Gas Framework needs to be activated." msgstr "" #: includes/gas-framework/gas-framework-checker.php:75 msgid "Click here to search for the plugin." msgstr "" #: includes/gas-framework/gas-framework-checker.php:72 msgid "Gas Framework needs to be installed." msgstr "" #. translators: %s is a type of container. #: includes/gas-framework/lib/class-gas-framework.php:476 msgid "Container of type %s, does not exist." msgstr "" #. translators: %1$s is the name of the component or function, %2$s is the #. missing parameter. #: includes/gas-framework/lib/class-gas-framework.php:462 msgid "%1$s needs a %2$s parameter." msgstr "" #. translators: %s is the ticket id. #: includes/gas-framework/lib/class-gas-framework.php:191 msgid "All option IDs per namespace must be unique. The id %s has been used multiple times." msgstr "" #. translators: %s is the class. #: includes/gas-framework/lib/class-option.php:120 msgid "Option type or extended class %s does not exist." msgstr "" #: includes/gas-framework/lib/class-option-select-categories.php:35 #: includes/gas-framework/lib/class-option-select-pages.php:27 #: includes/gas-framework/lib/class-option-select-post-types.php:27 #: includes/gas-framework/lib/class-option-select-posts.php:43 #: includes/gas-framework/lib/class-option-select-users.php:19 #: tracking/class-example-settings.php:72 msgid "Select" msgstr "" #: includes/gas-framework/lib/class-option-save.php:27 msgid "Are you sure you want to reset ALL options to their default values?" msgstr "" #: includes/gas-framework/lib/class-option-save.php:24 msgid "Reset to Defaults" msgstr "" #: includes/gas-framework/lib/class-option-save.php:21 msgid "Save Changes" msgstr "" #. translators: %s is the title. #: includes/gas-framework/lib/class-option-multicheck-pages.php:29 #: includes/gas-framework/lib/class-option-multicheck-pages.php:52 #: includes/gas-framework/lib/class-option-multicheck-posts.php:36 #: includes/gas-framework/lib/class-option-multicheck-posts.php:64 #: includes/gas-framework/lib/class-option-select-pages.php:35 #: includes/gas-framework/lib/class-option-select-posts.php:50 msgid "Untitled %s" msgstr "" #: includes/gas-framework/lib/class-option-gallery.php:146 #: includes/gas-framework/lib/class-option-upload.php:274 msgid "Use image" msgstr "" #: includes/gas-framework/lib/class-option-gallery.php:143 #: includes/gas-framework/lib/class-option-upload.php:271 msgid "Select Image" msgstr "" #. translators: %1$s is the name of the update, %2$s is the version number, #. %3$s is the URL to view the update details, %4$s is the title attribute for #. the details link, %5$s is the URL to initiate the update, %6$s are #. additional attributes for the update link. #: includes/gas-framework/lib/class-option-edd-license.php:393 msgid "%1$s %2$s is available. Check out what's new or update now." msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:416 msgid "Updating this theme will lose any customizations you have made. 'Cancel' to stop, 'OK' to update." msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:414 msgid "Site is inactive." msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:413 msgid "License key is disabled." msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:412 msgid "License is inactive." msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:411 msgid "License keys do not match." msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:410 msgid "License key has expired." msgstr "" #. translators: is the expires date. #: includes/gas-framework/lib/class-option-edd-license.php:390 msgid "License key expired %s." msgstr "" #. translators: %1$s is the number of activated sites, %2$s is the total number #. of allowed sites. #: includes/gas-framework/lib/class-option-edd-license.php:387 msgid "You have %1$s / %2$s sites activated." msgstr "" #. translators: is the expires date. #: includes/gas-framework/lib/class-option-edd-license.php:384 msgid "Expires %s." msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:406 msgid "License key is active." msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:405 msgid "unlimited" msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:404 msgid "Renew?" msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:403 #: includes/gas-framework/lib/class-option-edd-license.php:415 msgid "License status is unknown." msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:402 msgid "Activate License" msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:401 msgid "Deactivate License" msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:400 msgid "License Action" msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:399 msgid "License Key" msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:398 msgid "Enter your theme license key." msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:397 msgid "Theme License" msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:176 msgid "Entering your license key is mandatory to get the product updates." msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:163 msgid "The remote server did not return a valid response. You can retry by hitting the «Save» button again." msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:157 msgid "Activate" msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:142 msgid "Your license is invalid." msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:138 msgid "Your license is valid and active." msgstr "" #: includes/gas-framework/lib/class-option-ajax-button.php:108 msgid "Please wait..." msgstr "" #: includes/gas-framework/lib/class-option-ajax-button.php:103 msgid "Click me" msgstr "" #: includes/gas-framework/lib/class-option-ajax-button.php:95 msgid "Something went wrong" msgstr "" #: includes/gas-framework/lib/class-option-ajax-button.php:30 #: includes/gas-framework/lib/class-option-ajax-button.php:37 msgid "Security check failed, please refresh the page and try again." msgstr "" #: includes/gas-framework/lib/class-customizer.php:33 #: includes/gas-framework/lib/class-meta-box.php:37 msgid "More Options" msgstr "" #: includes/gas-framework/lib/class-admin-page.php:467 msgid "Settings reset to default." msgstr "" #: includes/gas-framework/lib/class-admin-page.php:465 msgid "Settings saved." msgstr "" #: includes/admin/views/opt-in.php:53 #: includes/gas-framework/inc/edd-licensing/EDD_SL_Plugin_Updater.php:356 msgid "Error" msgstr "" #: includes/gas-framework/inc/edd-licensing/EDD_SL_Plugin_Updater.php:356 msgid "You do not have permission to install plugin updates" msgstr "" #: themes/default/submission-pre-440.php:90 themes/default/submission.php:115 msgid "Submit ticket" msgstr "" #: themes/default/registration.php:191 msgid "Creating Account..." msgstr "" #: themes/default/registration.php:191 msgid "Create Account" msgstr "" #: themes/default/registration.php:177 msgctxt "Login form" msgid "Show Password" msgstr "" #: themes/default/registration.php:161 msgid "Enter a password" msgstr "" #: themes/default/registration.php:143 themes/default/registration.php:144 msgid "Email" msgstr "" #: themes/default/registration.php:124 themes/default/registration.php:125 msgid "Last Name" msgstr "" #: includes/admin/views/opt-in.php:41 themes/default/registration.php:106 #: themes/default/registration.php:107 msgid "First Name" msgstr "" #: themes/default/registration.php:97 msgid "Register" msgstr "" #: themes/default/registration.php:90 msgid "Forgot password?" msgstr "" #: themes/default/registration.php:89 msgid "Logging In..." msgstr "" #: themes/default/registration.php:81 msgid "Remember Me" msgstr "" #: themes/default/registration.php:60 themes/default/registration.php:61 #: themes/default/registration.php:162 msgid "Password" msgstr "" #: themes/default/registration.php:44 themes/default/registration.php:45 msgid "E-mail or username" msgstr "" #: themes/default/registration.php:30 themes/default/registration.php:89 msgid "Log in" msgstr "" #. translators: %s is the user's name, %d is the number of new messages. #: themes/default/partials/ticket-reply.php:42 msgctxt "Time ago (eg. 5 minutes ago)" msgid "%s ago" msgstr "" #. translators: %s is the user's name, %d is the number of new messages. #: themes/default/partials/ticket-reply.php:35 msgid "This reply has been deleted %s ago." msgstr "" #: themes/default/partials/ticket-origin.php:29 msgid "Message" msgstr "" #: themes/default/partials/ticket-origin.php:28 msgid "User" msgstr "" #: themes/default/partials/ticket-navigation.php:11 msgid "Logout" msgstr "" #: themes/default/partials/ticket-navigation.php:9 msgid "Open a ticket" msgstr "" #. translators: %s is the submit ticket link. #: themes/default/list.php:107 msgid "You haven't submitted a ticket yet. Click here to submit your first ticket." msgstr "" #: themes/default/list.php:42 msgid "Clear Filter" msgstr "" #: themes/default/list.php:41 msgid "Search tickets..." msgstr "" #: themes/default/list.php:36 msgid "Any status" msgstr "" #: themes/default/details.php:167 msgid "Write a reply" msgstr "" #: themes/default/details.php:147 msgid "Load newer replies" msgstr "" #. translators: %1$s is the number of replies shown, %2$s is the total number #. of replies. #: themes/default/details.php:138 msgctxt "Showing X replies out of a total of X replies" msgid "Showing %1$s replies of %2$s." msgstr "" #: includes/admin/views/about-tab-credits.php:11 themes/default/details.php:143 msgid "Loading..." msgstr "" #. translators: %s is the link to the admin panel. #: includes/shortcodes/shortcode-submit.php:132 msgid "Sorry, support team members cannot submit tickets from here. If you need to open a ticket, please go to your admin panel or click here to open a new ticket." msgstr "" #: includes/shortcodes/shortcode-submit.php:105 msgid "You are not allowed to submit a ticket." msgstr "" #. translators: %s is the log-in link. #: includes/shortcodes/shortcode-submit.php:97 msgid "You need to log-in to submit a ticket." msgstr "" #: includes/functions-templating.php:84 #: includes/shortcodes/shortcode-submit.php:40 #: includes/shortcodes/shortcode-tickets.php:39 msgid "You are being redirected..." msgstr "" #: includes/scripts.php:462 msgctxt "ticket submission button text while submitting" msgid "Submitting..." msgstr "" #. translators: %d is the maximum size of files. #: includes/scripts.php:447 msgid "The maximum file size allowed for one file is %d MB" msgstr "" #: includes/scripts.php:457 msgid "The following file(s) are too big to be uploaded:" msgstr "" #: includes/scripts.php:440 msgctxt "JavaScript validation error message" msgid "You can't submit an empty reply" msgstr "" #: includes/scripts.php:438 msgctxt "JavaScript validation error message" msgid "You can't submit an empty ticket" msgstr "" #: includes/scripts.php:202 msgid "You can't submit an empty reply" msgstr "" #: includes/scripts.php:201 msgid "No instance of TinyMCE found. Please use wp_editor on this page at least once: http://codex.wordpress.org/Function_Reference/wp_editor" msgstr "" #: includes/scripts.php:200 msgid "Are you sure you want to delete this reply?" msgstr "" #. translators: %s is the link #: includes/integrations/ecommerce.php:356 msgid "You cannot edit this term from here because it is linked to a WP eCommerce product. Please edit the product directly." msgstr "" #. translators: %s is the link #: includes/integrations/ecommerce.php:350 msgid "You cannot edit this term from here because it is linked to a Jigoshop product. Please edit the product directly." msgstr "" #. translators: %s is the link #: includes/integrations/ecommerce.php:344 msgid "You cannot edit this term from here because it is linked to an Exchange product. Please edit the product directly." msgstr "" #. translators: %s is the link #: includes/integrations/ecommerce.php:338 #: includes/integrations/ecommerce.php:362 msgid "You cannot edit this term from here because it is linked to a WooCommerce product. Please edit the product directly." msgstr "" #. translators: %s is the link #: includes/integrations/ecommerce.php:332 msgid "You cannot edit this term from here because it is linked to an EDD product. Please edit the product directly." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:306 includes/install.php:297 #: includes/install.php:298 #: includes/admin/gutenberg/blocks/submit-ticket/submit-ticket-block.js:26 msgid "Submit Ticket" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:363 includes/install.php:277 #: includes/install.php:278 themes/default/partials/ticket-navigation.php:8 #: includes/admin/gutenberg/blocks/my-tickets/my-tickets-block.js:26 msgid "My Tickets" msgstr "" #: includes/install.php:179 msgid "Support User" msgstr "" #: includes/install.php:178 msgid "Support Agent" msgstr "" #: includes/install.php:177 msgid "Support Manager" msgstr "" #: includes/install.php:176 msgid "Support Supervisor" msgstr "" #. translators: %s is the supposed value. #: includes/functions-user.php:1258 msgid "Did you mean %s" msgstr "" #: includes/functions-user.php:564 msgid "We were unable to log you in for an unknown reason." msgstr "" #: includes/functions-user.php:212 msgid "Your account has been created. Please log-in." msgstr "" #: includes/functions-user.php:68 msgid "You did not accept the terms and conditions." msgstr "" #. translators: %s is the name of the mandatory field. #: includes/functions-user.php:268 msgid "The %s field is mandatory for registering an account" msgstr "" #: includes/functions-user.php:41 themes/default/registration.php:35 msgid "Registrations are currently not allowed." msgstr "" #. translators: %1$s and %2$s are the opening and closing HTML tags around #. "terms and conditions". #: includes/functions-templating.php:1440 msgid "I accept the %1$sterms and conditions%2$s" msgstr "" #: includes/functions-templating.php:1360 msgid "Next Page" msgstr "" #: includes/functions-templating.php:1327 msgid "Previous Page" msgstr "" #: includes/admin/class-admin-tickets-list.php:345 #: includes/functions-templating.php:649 msgid "Title" msgstr "" #: includes/functions-templating.php:575 msgid "You are not allowed to reply to this ticket." msgstr "" #. translators: %s is the URL to the admin panel. #: includes/functions-templating.php:569 msgid "To reply to this ticket, please go to your admin panel." msgstr "" #: includes/functions-templating.php:550 msgid "Please Wait..." msgstr "" #: includes/functions-templating.php:530 msgid "Close this ticket" msgstr "" #: includes/functions-templating.php:528 msgid "No reply is required to close" msgstr "" #: includes/functions-templating.php:509 msgid "Type your reply here." msgstr "" #. translators: %s is the URL to re-open the ticket. #: includes/functions-templating.php:451 msgid "The ticket has been closed. If you feel that your issue has not been solved yet or something new came up in relation to this ticket, you can re-open it by clicking this link." msgstr "" #: includes/admin/views/print-ticket.php:31 #: includes/functions-templating.php:349 includes/functions-templating.php:651 msgid "Date" msgstr "" #: includes/admin/class-admin-tickets-list.php:268 #: includes/admin/class-admin-tickets-list.php:351 #: includes/admin/views/print-ticket.php:19 #: includes/functions-templating.php:347 msgid "ID" msgstr "" #: includes/functions-post.php:1903 includes/functions-templating.php:76 msgid "You are not allowed to view this ticket." msgstr "" #: includes/functions-post.php:1928 msgid "Given ID is not a ticket" msgstr "" #: includes/functions-post.php:1922 msgid "Invalid ticket ID" msgstr "" #: includes/functions-post.php:1888 msgid "No ticket ID given" msgstr "" #: includes/functions-post.php:1737 msgid "The ticket has been successfully re-opened." msgstr "" #: includes/functions-post.php:1728 msgid "You are not allowed to re-open this ticket" msgstr "" #: includes/functions-post.php:1693 msgid "The ticket was re-opened." msgstr "" #: includes/functions-post.php:1623 msgid "The ticket was closed." msgstr "" #: includes/functions-post.php:1590 msgid "Can’t close ticket" msgstr "" #: includes/functions-post.php:1590 #: includes/rest-api/includes/API/Tickets.php:607 msgid "You do not have the capacity to close this ticket" msgstr "" #: includes/functions-post.php:1412 msgid "The chosen agent does not have the sufficient capabilities to be assigned a ticket" msgstr "" #: includes/functions-post.php:1404 msgid "The given post ID is not a ticket" msgstr "" #: includes/functions-post.php:782 msgid "Your reply has been submitted. Your agent will reply ASAP." msgstr "" #: includes/functions-post.php:780 msgid "Thanks for your reply. The ticket is now closed." msgstr "" #: includes/functions-post.php:774 msgid "Your reply could not be submitted for an unknown reason." msgstr "" #: includes/functions-post.php:765 msgid "The ticket was successfully closed" msgstr "" #: includes/functions-post.php:738 msgid "Something went wrong. We couldn't identify your ticket. Please try again." msgstr "" #. translators: %s is the ticket reply. #. translators: %s is the ticket number. #. translators: %s is the ticket id. #: includes/functions-post.php:683 includes/functions-post.php:1063 #: includes/functions-post.php:2440 #: includes/rest-api/includes/API/TicketReplies.php:240 msgid "Reply to ticket %s" msgstr "" #: includes/functions-post.php:233 msgid "The ticket couldn't be submitted for an unknown reason." msgstr "" #: includes/functions-post.php:212 msgid "The authenticity of your submission could not be validated. If this ticket is legitimate please try submitting again." msgstr "" #: includes/functions-post.php:158 msgid "Only registered accounts can submit a ticket. Please register first." msgstr "" #: includes/functions-post.php:103 msgid "It is mandatory to provide a description for your issue." msgstr "" #: includes/functions-post.php:90 msgid "It is mandatory to provide a title for your issue." msgstr "" #: includes/functions-post.php:76 msgid "You do not have the capacity to open a new ticket." msgstr "" #: includes/functions-post-type.php:286 msgctxt "Ticket status" msgid "On Hold" msgstr "" #: includes/functions-post-type.php:285 msgctxt "Ticket status" msgid "In Progress" msgstr "" #: includes/functions-post-type.php:284 msgctxt "Ticket status" msgid "New" msgstr "" #: includes/functions-post-type.php:272 msgctxt "Reply status" msgid "Unread" msgstr "" #: includes/functions-post-type.php:271 msgctxt "Reply status" msgid "Read" msgstr "" #: includes/functions-post-type.php:157 msgid "Preview ticket" msgstr "" #: includes/functions-post-type.php:151 msgid "View ticket" msgstr "" #: includes/functions-post-type.php:145 msgid "Ticket draft updated." msgstr "" #. translators: Publish box date format, see http://php.net/date #: includes/functions-post-type.php:143 msgid "M j, Y @ G:i" msgstr "" #. translators: %1$s is the scheduled ticket date. #: includes/functions-post-type.php:127 msgid "Ticket scheduled for: %1$s." msgstr "" #: includes/functions-post-type.php:139 msgid "Ticket submitted." msgstr "" #: includes/functions-post-type.php:138 msgid "Ticket saved." msgstr "" #: includes/functions-post-type.php:137 msgid "Ticket published." msgstr "" #. translators: %s: date and time of the revision #: includes/functions-post-type.php:136 msgid "Ticket restored to revision from %s" msgstr "" #: includes/functions-post-type.php:133 msgid "Custom field deleted." msgstr "" #: includes/functions-post-type.php:132 msgid "Custom field updated." msgstr "" #: includes/functions-post-type.php:131 includes/functions-post-type.php:134 msgid "Ticket updated." msgstr "" #: includes/functions-post-type.php:61 msgid "No tickets found in Trash." msgstr "" #: includes/functions-post-type.php:60 includes/functions-templating.php:1679 #: includes/functions-templating.php:1683 #: includes/functions-templating.php:1751 msgid "No tickets found." msgstr "" #: includes/functions-post-type.php:59 msgid "Parent Ticket:" msgstr "" #: includes/functions-post-type.php:58 msgid "Search Tickets" msgstr "" #: includes/admin/views/system-tools.php:328 #: includes/functions-post-type.php:57 msgid "All Tickets" msgstr "" #: includes/functions-post-type.php:56 msgid "View Ticket" msgstr "" #: includes/admin/functions-toolbar.php:150 includes/functions-post-type.php:55 msgid "Edit Ticket" msgstr "" #: includes/functions-post-type.php:54 msgid "New Ticket" msgstr "" #: includes/functions-post-type.php:53 msgid "Add New Ticket" msgstr "" #: includes/functions-post-type.php:51 msgctxt "add new on admin bar" msgid "Ticket" msgstr "" #: includes/functions-post-type.php:50 msgctxt "admin menu" msgid "Tickets" msgstr "" #: includes/functions-post-type.php:49 msgctxt "post type singular name" msgid "Ticket" msgstr "" #: includes/functions-post-type.php:48 msgctxt "post type general name" msgid "Tickets" msgstr "" #: includes/functions-general.php:356 msgid "Submit" msgstr "" #: includes/functions-deprecated.php:146 msgid "Describe your problem as accurately as possible" msgstr "" #: includes/functions-admin-bar.php:60 msgid "Open tickets assigned to you" msgstr "" #. translators: %s is the addon id. #: includes/functions-addons.php:77 msgid "An addon with the ID %s is already registered" msgstr "" #. translators: %s is the file types. #: includes/file-uploader/settings-file-upload.php:20 msgid "Which file types do you allow your users to attach? Please separate each extension by a comma (%s)" msgstr "" #: includes/file-uploader/settings-file-upload.php:48 msgid "Allowed Files Types" msgstr "" #. translators: %s is the maximum size allowed for one file. #: includes/file-uploader/settings-file-upload.php:17 msgid "What is the maximum size allowed for one file (in MB)? Your server allows up to %s" msgstr "" #: includes/file-uploader/settings-file-upload.php:41 msgid "Maximum File Size" msgstr "" #: includes/file-uploader/settings-file-upload.php:38 msgid "How many files can a user attach to a ticket or a reply?" msgstr "" #: includes/file-uploader/settings-file-upload.php:34 msgid "Maximum Files" msgstr "" #: includes/file-uploader/settings-file-upload.php:31 msgid "Do you want to allow your users (and agents) to upload attachments to tickets and replies?" msgstr "" #: includes/file-uploader/settings-file-upload.php:27 msgid "Enable File Upload" msgstr "" #: includes/file-uploader/settings-file-upload.php:24 msgid "File Upload" msgstr "" #. translators: %s is the attachment. #: includes/file-uploader/class-file-uploader.php:1694 msgid "Your attachment is too big. You are allowed to attach files up to %s" msgstr "" #: includes/file-uploader/class-file-uploader.php:1689 msgid "You cannot upload empty attachments. You attachments weights 0 bytes" msgstr "" #. translators: %s is the attachment. #: includes/file-uploader/class-file-uploader.php:1683 msgid "You are not allowed to upload files of this type (%s)" msgstr "" #. translators: %s is the attachment. #: includes/file-uploader/class-file-uploader.php:1597 msgid "Your reply has been correctly submitted but the attachment was not uploaded. %s" msgstr "" #: includes/class-email-notifications.php:736 #: includes/file-uploader/class-file-uploader.php:1195 #: includes/file-uploader/class-file-uploader.php:1300 msgid "Attachments:" msgstr "" #. translators: %1$d is the maximum number of files, %2$d is the maximum file #. size in MB, %3$s is the list of allowed file types. #: includes/file-uploader/class-file-uploader.php:1043 msgid "You can upload up to %1$d files (maximum %2$d MB each) of the following types: %3$s" msgstr "" #: includes/file-uploader/class-file-uploader.php:1057 #: includes/file-uploader/class-file-uploader.php:1087 msgid "Attachments" msgstr "" #: includes/file-uploader/class-file-uploader.php:653 msgid "You are not allowed to view this attachment" msgstr "" #: includes/file-uploader/class-file-uploader.php:646 msgid "The attachment you requested is not attached to any ticket" msgstr "" #: includes/file-uploader/class-file-uploader.php:642 msgid "The file you requested is not a valid attachment" msgstr "" #: includes/admin/class-admin-tickets-list.php:358 #: includes/admin/class-admin-tickets-list.php:425 #: includes/custom-fields/functions-custom-fields.php:507 msgid "Department" msgstr "" #: includes/custom-fields/functions-custom-fields.php:462 msgid "Products" msgstr "" #: includes/admin/class-admin-tickets-list.php:354 #: includes/admin/class-admin-tickets-list.php:422 #: includes/custom-fields/functions-custom-fields.php:461 msgid "Product" msgstr "" #: includes/custom-fields/functions-custom-fields.php:360 msgid "Tags" msgstr "" #: includes/custom-fields/field-types/class-cf-taxonomy.php:169 #: includes/functions-general.php:656 msgid "Please select" msgstr "" #. translators: %s is the search value. #: includes/custom-fields/class-custom-fields.php:892 msgid "The field %s is required." msgstr "" #: includes/admin/class-admin-tickets-list.php:1242 msgid "All Status" msgstr "" #. translators: %s is the Name value. #: includes/custom-fields/class-custom-fields.php:259 msgctxt "A new taxonomy term name where %s is dynamically replaced by the taxonomy (eg. \"book\")" msgid "New %s Name" msgstr "" #. translators: %s is the new value. #: includes/custom-fields/class-custom-fields.php:257 msgid "Add New %s" msgstr "" #. translators: %s is the Update value. #: includes/custom-fields/class-custom-fields.php:255 msgid "Update %s" msgstr "" #. translators: %s is the Edit value. #: includes/custom-fields/class-custom-fields.php:253 msgid "Edit %s" msgstr "" #. translators: %s is the Parent value. #: includes/custom-fields/class-custom-fields.php:251 msgctxt "Parent term in a taxonomy where %s is dynamically replaced by the taxonomy (eg. \"book\")" msgid "Parent %s:" msgstr "" #. translators: %s is the Parent value. #: includes/custom-fields/class-custom-fields.php:249 msgid "Parent %s" msgstr "" #. translators: %s is the taxonomy label. #. translators: %s is the All value. #: includes/admin/class-admin-tickets-list.php:1426 #: includes/custom-fields/class-custom-fields.php:247 msgid "All %s" msgstr "" #. translators: %s is the search value. #: includes/custom-fields/class-custom-fields.php:245 msgid "Search %s" msgstr "" #. translators: %s is the field type. #: includes/custom-fields/class-custom-fields.php:159 msgid "Please use %s to register your custom field type" msgstr "" #: includes/custom-fields/class-custom-field.php:563 msgid "The type of custom field you are trying to use does not exist" msgstr "" #: includes/custom-fields/class-custom-field.php:557 msgid "The custom field class does not contain the mandatory method \"display\"" msgstr "" #: includes/class-wpas-editor-ajax.php:129 msgid "An editor ID is mandatory to load a new instance of TinyMCE" msgstr "" #: includes/class-remote-notification-client.php:750 msgid "Cannot decode the response content" msgstr "" #: includes/class-remote-notification-client.php:744 msgid "The server response is empty" msgstr "" #. translators: %s is the code server response. #: includes/class-remote-notification-client.php:737 msgid "The server response was invalid (code %s)" msgstr "" #: includes/class-remote-notification-client.php:507 msgid "Dismiss notification" msgstr "" #: includes/class-product-sync.php:1092 msgid "Delete all products synchronized from your e-commerce plugin." msgstr "" #: includes/admin/views/system-logs.php:409 #: includes/class-product-sync.php:1090 includes/class-product-sync.php:1107 msgid "Delete" msgstr "" #: includes/class-product-sync.php:1087 msgid "Delete Products" msgstr "" #: includes/class-product-sync.php:1073 msgid "Resync" msgstr "" #: includes/class-product-sync.php:1070 msgid "Re-Synchronize Products" msgstr "" #: includes/class-product-sync.php:981 msgid "Term Locked" msgstr "" #. translators: %s is the taxonomy. #: includes/class-product-sync.php:952 includes/class-product-sync.php:977 msgid "You cannot edit this term from here because it is linked to a post (of the %s post type). Please edit the post directly instead." msgstr "" #: includes/class-member-agent.php:69 msgid "The user exists but is not a support agent" msgstr "" #. translators: %d is the user id. #: includes/class-member-agent.php:63 msgid "The user with ID %d does not exist" msgstr "" #: includes/class-mailgun-email-check.php:102 msgid "No e-mail to check" msgstr "" #: includes/class-mailgun-email-check.php:97 msgid "No data to check" msgstr "" #: includes/class-mailgun-email-check.php:90 msgid "No API key was provided" msgstr "" #. translators: %s is the URL to the MailGun Public API Key. #: includes/class-mailgun-email-check.php:73 msgid "If you don't have a MailGun account you can create one for free here." msgstr "" #: includes/class-mailgun-email-check.php:75 msgid "MailGun Public API Key" msgstr "" #: includes/class-mailgun-email-check.php:68 msgid "Do you want to check e-mail addresses on new registrations?" msgstr "" #: includes/class-mailgun-email-check.php:64 msgid "Enable E-Mail Checking" msgstr "" #. translators: %s is the URL to the email validation api. #: includes/class-mailgun-email-check.php:56 msgid "You can enable e-mail checking on the registration page. When enabled, the plugin will make sure the e-mail address used is valid and can receive e-mails. The verification is done using Email validation API and requires a (free) MailGun account. This helps reducing typos in email addresses during sign ups." msgstr "" #: includes/class-mailgun-email-check.php:50 msgid "E-Mail Checking" msgstr "" #. translators: %1$s is the value being added, %2$s is the field or context #. where the value is added. #: includes/class-log-history.php:138 msgctxt "Custom field value was added" msgid "added %1$s to %2$s" msgstr "" #. translators: %s is the deleted value. #: includes/class-log-history.php:135 msgctxt "Custom field value was deleted" msgid "deleted %s" msgstr "" #. translators: %1$s is the old value, %2$s is the new value. #: includes/class-log-history.php:132 msgctxt "Custom field value was updated" msgid "updated %1$s to %2$s" msgstr "" #. translators: %s is the URL to view the code on Gist. #: includes/class-gist.php:116 msgid "View the code on Gist." msgstr "" #: includes/class-email-notifications.php:795 #: includes/class-user-email-notification.php:517 msgid "The requested notification is disabled" msgstr "" #: includes/class-email-notifications.php:791 #: includes/class-user-email-notification.php:513 msgid "The requested notification does not exist" msgstr "" #: includes/class-email-notifications.php:404 msgid "Converts into ticket content or reply content" msgstr "" #. translators: %s is the current admin e-mail. #. translators: %s is the current WordPress admin email. #: includes/class-email-notifications.php:315 #: includes/class-user-email-notification.php:262 msgid "Converts into WordPress admin e-mail (currently: %s)" msgstr "" #: includes/class-email-notifications.php:396 #: includes/class-user-email-notification.php:295 msgid "Converts into current date" msgstr "" #: includes/class-email-notifications.php:392 msgid "Displays the URL only (not a link link) to ticket details in admin (for agents)" msgstr "" #: includes/class-email-notifications.php:388 msgid "Displays a link to ticket details in admin (for agents)" msgstr "" #: includes/class-email-notifications.php:384 msgid "Displays the URL only (not a link) to the ticket" msgstr "" #: includes/class-email-notifications.php:380 msgid "Displays a link to the ticket" msgstr "" #: includes/class-email-notifications.php:376 msgid "Converts into current ticket title" msgstr "" #: includes/class-email-notifications.php:356 msgid "Converts into client e-mail address" msgstr "" #: includes/class-email-notifications.php:340 msgid "Converts into agent e-mail address" msgstr "" #: includes/class-email-notifications.php:324 #: includes/class-user-email-notification.php:291 msgid "Converts into website name" msgstr "" #: includes/class-email-notifications.php:320 msgid "Converts into ticket ID" msgstr "" #: includes/class-email-notifications.php:74 msgid "The post ID provided does not match any of the plugin post types" msgstr "" #: includes/admin/views/system-tools.php:158 msgid "Clear all terms from all custom taxonomies." msgstr "" #: includes/admin/views/system-tools.php:155 msgid "Custom Taxonomies" msgstr "" #: includes/admin/views/system-tools.php:151 msgid "Clear all agents metas." msgstr "" #: includes/admin/views/system-tools.php:148 msgid "Agents Metas" msgstr "" #: includes/admin/views/system-tools.php:144 msgid "Clear all transients for all tickets." msgstr "" #: includes/admin/functions-misc.php:669 #: includes/admin/views/system-logs.php:391 #: includes/admin/views/system-tools.php:143 #: includes/admin/views/system-tools.php:150 #: includes/admin/views/system-tools.php:157 #: includes/admin/views/system-tools.php:164 msgid "Clear" msgstr "" #: includes/admin/views/system-tools.php:141 msgid "Tickets Metas" msgstr "" #: includes/admin/views/system-tools.php:131 msgid "These tool are intended for advanced users or for use on the support staff request. Be aware that some of these tools can definitively erase data." msgstr "" #: includes/admin/views/system-tools.php:57 msgid "All products have been deleted" msgstr "" #: includes/admin/views/system-tools.php:53 msgid "All products have been re-synchronized" msgstr "" #: includes/admin/views/system-tools.php:49 msgid "All custom taxonomies terms were cleared" msgstr "" #: includes/admin/views/system-tools.php:45 msgid "Agents metas were cleared" msgstr "" #: includes/admin/views/system-tools.php:41 msgid "Tickets metas were cleared" msgstr "" #: includes/admin/views/system-status.php:374 msgid "Callback" msgstr "" #: includes/admin/views/system-status.php:368 msgid "Yes (custom)" msgstr "" #: includes/admin/views/system-status.php:366 msgid "Yes (standard)" msgstr "" #: includes/admin/views/system-status.php:366 #: includes/admin/views/system-status.php:368 #: includes/admin/views/system-status.php:371 msgid "Taxonomy" msgstr "" #: includes/admin/views/system-status.php:362 msgid "Show Column" msgstr "" #: includes/admin/views/system-status.php:361 msgid "Logged" msgstr "" #: includes/admin/views/system-status.php:360 msgid "Required" msgstr "" #: includes/admin/views/system-status.php:359 msgid "Core" msgstr "" #: includes/admin/views/system-status.php:358 msgid "Capability" msgstr "" #: includes/admin/views/system-status.php:189 msgctxt "Allowed file types for attachments" msgid "None" msgstr "" #: includes/admin/views/system-status.php:176 msgid "The upload folder exists and is writable" msgstr "" #: includes/admin/views/system-status.php:174 msgid "The upload folder exists but isn't writable" msgstr "" #: includes/admin/views/system-status.php:170 msgid "The upload folder doesn't exist but can be created" msgstr "" #: includes/admin/views/system-status.php:168 msgid "The upload folder doesn't exist and can't be created" msgstr "" #: includes/admin/views/system-status.php:134 #: includes/admin/views/system-status.php:281 #: includes/admin/views/system-status.php:287 #: includes/admin/views/system-status.php:293 #: includes/admin/views/system-status.php:299 #: includes/admin/views/system-status.php:305 #: includes/admin/views/system-status.php:312 #: includes/admin/views/system-status.php:318 #: includes/admin/views/system-status.php:324 #: includes/admin/views/system-status.php:330 #: includes/gas-framework/lib/class-option-enable.php:65 #: includes/gas-framework/lib/class-option-enable.php:144 msgid "Disabled" msgstr "" #: includes/admin/views/system-status.php:134 #: includes/admin/views/system-status.php:281 #: includes/admin/views/system-status.php:287 #: includes/admin/views/system-status.php:293 #: includes/admin/views/system-status.php:299 #: includes/admin/views/system-status.php:305 #: includes/admin/views/system-status.php:312 #: includes/admin/views/system-status.php:318 #: includes/admin/views/system-status.php:324 #: includes/admin/views/system-status.php:330 #: includes/gas-framework/lib/class-option-enable.php:62 #: includes/gas-framework/lib/class-option-enable.php:141 msgid "Enabled" msgstr "" #: includes/admin/views/system-status.php:81 msgid "The timezone hasn't been set" msgstr "" #. translators: %1$s is the value being referenced, %2$s is the server's limit. #: includes/admin/views/system-status.php:62 msgid "%1$s (The server only allows %2$s)" msgstr "" #: includes/admin/views/system-status.php:37 #: includes/admin/views/system-status.php:45 #: includes/admin/views/system-status.php:201 #: includes/admin/views/system-status.php:359 #: includes/admin/views/system-status.php:360 #: includes/admin/views/system-status.php:361 #: includes/admin/views/system-status.php:362 #: includes/admin/views/system-status.php:371 #: includes/admin/views/system-status.php:467 msgid "No" msgstr "" #: includes/admin/views/system-status.php:11 #: includes/admin/views/system-status.php:12 msgid "Copy Report" msgstr "" #: includes/admin/views/system-status.php:7 msgid "The system status is a built-in debugging tool. If you contacted support and you're asked to provide the system status, click the button below to copy your system report:" msgstr "" #: includes/admin/views/status.php:11 msgid "Cleanup" msgstr "" #: includes/admin/views/status.php:7 msgid "System Status" msgstr "" #: includes/admin/settings/settings-style.php:80 msgid "Awaiting Reply" msgstr "" #: includes/admin/settings/settings-style.php:74 msgid "Old Status" msgstr "" #: includes/admin/settings/settings-style.php:68 msgid "Closed Status" msgstr "" #: includes/admin/settings/settings-style.php:62 msgid "Open Status" msgstr "" #: includes/admin/settings/settings-style.php:58 msgid "Colors" msgstr "" #: includes/admin/settings/settings-style.php:47 msgid "Show an editor for the ticket description when user submits a ticket." msgstr "" #: includes/admin/settings/settings-style.php:44 msgid "Use editor in front-end" msgstr "" #: includes/admin/settings/settings-style.php:40 msgid "Load the theme stylesheet. Don't uncheck if you don't know what this means" msgstr "" #: includes/admin/settings/settings-style.php:37 msgid "Theme Stylesheet" msgstr "" #: includes/admin/settings/settings-style.php:24 msgid "Which theme to use for the front-end." msgstr "" #: includes/admin/settings/settings-style.php:21 #: includes/admin/views/system-status.php:441 msgid "Theme" msgstr "" #: includes/admin/settings/settings-style.php:18 msgid "Style" msgstr "" #: includes/admin/settings/settings-notifications.php:247 msgid "Ticket Closed (by client)" msgstr "" #: includes/admin/settings/settings-notifications.php:230 #: includes/admin/settings/settings-notifications.php:262 msgid "Request closed: {ticket_title}" msgstr "" #: includes/admin/settings/settings-notifications.php:215 msgid "Ticket Closed (by Agent)" msgstr "" #: includes/admin/settings/settings-notifications.php:209 msgid "Ticket Will Be Closed" msgstr "" #: includes/admin/settings/settings-notifications.php:199 msgid "Ticket #{ticket_id}" msgstr "" #: includes/admin/settings/settings-notifications.php:184 msgid "New Reply from Client" msgstr "" #: includes/admin/settings/settings-notifications.php:174 msgid "New reply to: {ticket_title}" msgstr "" #: includes/admin/settings/settings-notifications.php:159 msgid "New Reply from Agent" msgstr "" #: includes/admin/settings/settings-notifications.php:149 msgid "Ticket #{ticket_id} assigned" msgstr "" #: includes/admin/settings/settings-notifications.php:134 #: includes/admin/views/system-status.php:285 msgid "New Assignment" msgstr "" #: includes/admin/settings/settings-notifications.php:124 msgid "Request received: {ticket_title}" msgstr "" #: includes/admin/class-admin-tickets-list.php:1101 #: includes/admin/settings/settings-moderated-registration.php:80 #: includes/admin/settings/settings-moderated-registration.php:107 #: includes/admin/settings/settings-moderated-registration.php:136 #: includes/admin/settings/settings-moderated-registration.php:165 #: includes/admin/settings/settings-notifications.php:121 #: includes/admin/settings/settings-notifications.php:146 #: includes/admin/settings/settings-notifications.php:171 #: includes/admin/settings/settings-notifications.php:196 #: includes/admin/settings/settings-notifications.php:227 #: includes/admin/settings/settings-notifications.php:259 #: includes/admin/settings/settings-privacy.php:97 #: includes/admin/settings/settings-privacy.php:123 #: includes/gdpr-integration/tab-content/gdpr-delete-existing-data.php:35 #: includes/gdpr-integration/tab-content/gdpr-wpexport-user-data.php:34 #: themes/default/submission-pre-440.php:44 themes/default/submission.php:61 msgid "Subject" msgstr "" #: includes/admin/settings/settings-notifications.php:118 #: includes/admin/settings/settings-notifications.php:143 #: includes/admin/settings/settings-notifications.php:168 #: includes/admin/settings/settings-notifications.php:193 #: includes/admin/settings/settings-notifications.php:224 #: includes/admin/settings/settings-notifications.php:256 msgid "Do you want to activate this e-mail template?" msgstr "" #: includes/admin/class-admin-user.php:160 #: includes/admin/settings/settings-general.php:141 #: includes/admin/settings/settings-moderated-registration.php:72 #: includes/admin/settings/settings-moderated-registration.php:99 #: includes/admin/settings/settings-moderated-registration.php:128 #: includes/admin/settings/settings-moderated-registration.php:157 #: includes/admin/settings/settings-notifications.php:114 #: includes/admin/settings/settings-notifications.php:139 #: includes/admin/settings/settings-notifications.php:164 #: includes/admin/settings/settings-notifications.php:189 #: includes/admin/settings/settings-notifications.php:220 #: includes/admin/settings/settings-notifications.php:252 #: includes/file-uploader/settings-file-upload.php:61 msgid "Enable" msgstr "" #: includes/admin/settings/settings-notifications.php:109 #: includes/admin/views/system-status.php:279 msgid "Submission Confirmation" msgstr "" #: includes/admin/settings/settings-notifications.php:85 #: includes/admin/views/system-status.php:273 msgid "Reply-To E-Mail" msgstr "" #: includes/admin/settings/settings-notifications.php:79 #: includes/admin/views/system-status.php:267 msgid "Sender E-Mail" msgstr "" #: includes/admin/settings/settings-notifications.php:73 #: includes/admin/views/system-status.php:261 msgid "Sender Name" msgstr "" #: includes/admin/settings/settings-notifications.php:29 msgid "For more information about the template tags that can be used in e-mail templates please click the «Help» button in the top right hand corner of this screen." msgstr "" #: includes/admin/settings/settings-notifications.php:25 msgid "E-Mails" msgstr "" #: includes/admin/settings/settings-licenses.php:37 msgid "Licenses" msgstr "" #: includes/admin/settings/settings-products-management.php:126 msgid "You cannot use the include and exclude options at the same time. Please use one or the other. You should use the option where you need to select the least amount of products." msgstr "" #: includes/admin/settings/settings-products-management.php:119 msgid "Which products do you want to exclude from synchronization with Awesome Support (leave blank for no exclusion)" msgstr "" #: includes/admin/settings/settings-products-management.php:115 msgid "Exclude Products" msgstr "" #: includes/admin/settings/settings-products-management.php:109 msgid "Which products do you want to synchronize with Awesome Support (leave blank for all products)" msgstr "" #: includes/admin/settings/settings-products-management.php:105 msgid "Include Products" msgstr "" #. translators: %1$s is URL to delete product. #: includes/admin/settings/settings-products-management.php:70 msgid "If you just disabled this option and want to remove the previously synchronized products, please use the dedicated option «Delete Products»" msgstr "" #. translators: %1$s is the woocommerce plugin name. #: includes/admin/settings/settings-products-management.php:67 msgid "We have detected that you are using the e-commerce plugin %1$s. Would you like to automatically synchronize your e-commerce products with Awesome Support?" msgstr "" #. translators: %s is the product name. #: includes/admin/settings/settings-products-management.php:73 msgid "Synchronize %s Products" msgstr "" #: includes/admin/settings/settings-products-management.php:47 msgid "If you need to provide support for multiple products, please enable this option. You will then be able to add your products." msgstr "" #: includes/admin/settings/settings-general.php:237 msgid "Do you like this plugin? Please help us spread the word by displaying a credit link at the bottom of your ticket submission page." msgstr "" #: includes/admin/settings/settings-general.php:234 msgid "Show Credit" msgstr "" #: includes/admin/settings/settings-general.php:230 msgid "Credit" msgstr "" #: includes/admin/settings/settings-registration.php:238 msgid "Terms & conditions are not mandatory. If you add terms, a mandatory checkbox will be added in the registration form. Users won't be able to register if they don't accept your terms" msgstr "" #: includes/admin/settings/settings-general.php:155 #: includes/admin/settings/settings-moderated-registration.php:87 #: includes/admin/settings/settings-moderated-registration.php:114 #: includes/admin/settings/settings-moderated-registration.php:143 #: includes/admin/settings/settings-moderated-registration.php:172 #: includes/admin/settings/settings-notifications.php:127 #: includes/admin/settings/settings-notifications.php:152 #: includes/admin/settings/settings-notifications.php:177 #: includes/admin/settings/settings-notifications.php:202 #: includes/admin/settings/settings-notifications.php:233 #: includes/admin/settings/settings-notifications.php:265 #: includes/admin/settings/settings-registration.php:234 msgid "Content" msgstr "" #: includes/admin/settings/settings-registration.php:230 msgid "Terms & Conditions" msgstr "" #. translators: %s is the shortcode value. #: includes/admin/settings/settings-general.php:24 msgid "The page that will list all tickets for a client. This page should contain the shortcode %s" msgstr "" #: includes/admin/settings/settings-general.php:215 #: includes/admin/views/system-status.php:240 msgid "Tickets List" msgstr "" #. translators: %s is the shortcode value. #: includes/admin/settings/settings-general.php:21 msgid "The page used for ticket submission. This page should contain the shortcode %s" msgstr "" #: includes/admin/settings/settings-general.php:206 #: includes/admin/views/system-status.php:214 msgid "Ticket Submission" msgstr "" #: includes/admin/settings/settings-general.php:201 #: includes/admin/views/system-status.php:208 msgid "Plugin Pages" msgstr "" #: includes/admin/settings/settings-products-management.php:19 #: includes/admin/settings/settings-products-management.php:22 msgid "Products Management" msgstr "" #: includes/admin/settings/settings-fields.php:32 msgid "Enable departments management." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:82 #: includes/admin/settings/settings-fields.php:25 #: includes/admin/settings/settings-fields.php:29 #: includes/custom-fields/functions-custom-fields.php:508 msgid "Departments" msgstr "" #: includes/admin/settings/settings-general.php:83 msgid "After how many days should a ticket be considered «old»?" msgstr "" #: includes/admin/settings/settings-general.php:79 msgid "Old Tickets" msgstr "" #: includes/admin/settings/settings-general.php:75 msgid "Display the number of open tickets in the admin menu." msgstr "" #: includes/admin/settings/settings-general.php:72 msgid "Show Count" msgstr "" #: includes/admin/settings/settings-general.php:68 msgid "Only show open tickets when agents click the \"All Tickets\" link." msgstr "" #: includes/admin/settings/settings-general.php:62 msgid "How many replies should be displayed per page on a ticket details screen?" msgstr "" #: includes/admin/settings/settings-general.php:58 msgid "Replies Per Page" msgstr "" #: includes/admin/settings/settings-general.php:54 msgid "New to Old" msgstr "" #: includes/admin/settings/settings-general.php:54 msgid "Old to New" msgstr "" #: includes/admin/settings/settings-general.php:53 msgid "In which order should the replies be displayed (for both client and admin side)?" msgstr "" #: includes/admin/settings/settings-general.php:50 msgid "Replies Order" msgstr "" #: includes/admin/settings/settings-registration.php:41 msgid "Disallow registrations without notice (just show the login form)" msgstr "" #: includes/admin/settings/settings-registration.php:40 msgid "Disallow registrations" msgstr "" #: includes/admin/settings/settings-registration.php:39 msgid "Allow registrations" msgstr "" #. translators: %s is the registration text. #: includes/admin/settings/settings-registration.php:21 msgid "Allow users to register on the support page. This setting can be enabled even though the WordPress setting is disabled. Currently, registrations are %s by WordPress." msgstr "" #: includes/admin/settings/settings-general.php:38 msgid "Who to assign tickets to in the case that auto-assignment wouldn't work. This does NOT mean that all tickets will be assigned to this user. This is a fallback option. To enable/disable auto assignment for an agent, please do so in the user profile settings." msgstr "" #: includes/admin/settings/settings-general.php:225 msgid "Misc" msgstr "" #: includes/admin/settings/settings-general.php:28 msgid "General" msgstr "" #: includes/admin/settings/settings-general.php:18 #: includes/admin/settings/settings-registration.php:18 msgctxt "User registration is not allowed" msgid "not allowed" msgstr "" #: includes/admin/settings/settings-general.php:18 #: includes/admin/settings/settings-registration.php:18 msgctxt "User registration is allowed" msgid "allowed" msgstr "" #: includes/admin/settings/settings-advanced.php:253 msgid "Delete ALL plugin data on uninstall? This cannot be undone." msgstr "" #: includes/admin/settings/settings-advanced.php:249 msgid "Delete Data" msgstr "" #: includes/admin/settings/settings-advanced.php:245 msgid "Danger Zone" msgstr "" #: includes/admin/settings/settings-advanced.php:45 msgid "Agents can see all tickets in the tickets list. If unchecked agents will only see tickets assigned to them." msgstr "" #: includes/admin/settings/settings-advanced.php:42 msgid "Agent See All" msgstr "" #: includes/admin/settings/settings-advanced.php:38 msgid "Administrators can see all tickets in the tickets list. If unchecked admins will only see tickets assigned to them." msgstr "" #: includes/admin/settings/settings-advanced.php:35 msgid "Admins See All" msgstr "" #. translators: %s is the link to the guide. #: includes/admin/settings/settings-advanced.php:17 msgid "Only use this option if you know how to create your own registration page, otherwise you might create an infinite redirect. If you need help on creating a registration page you should start by reading this guide." msgstr "" #: includes/admin/settings/settings-advanced.php:27 msgid "Custom Login / Registration Page" msgstr "" #: includes/admin/settings/settings-advanced.php:24 msgid "Advanced" msgstr "" #: includes/admin/settings/functions-settings.php:50 msgid "None" msgstr "" #: includes/admin/metaboxes/user-profile.php:154 msgctxt "Identifies the ticket in a list as being the ticket displayed on the current screen" msgid "current" msgstr "" #. translators: %s is the date of the ticket creation. #: includes/admin/metaboxes/user-profile.php:146 msgctxt "Ticket date creation" msgid "Created on %s" msgstr "" #: includes/admin/class-admin-tickets-list.php:1227 #: includes/admin/functions-list-table.php:209 #: includes/admin/metaboxes/user-profile.php:109 #: includes/admin/metaboxes/user-profile.php:141 #: includes/admin/views/system-status.php:138 #: includes/functions-general.php:418 includes/functions-templating.php:1111 msgid "Closed" msgstr "" #: includes/admin/metaboxes/user-profile.php:101 msgid "Total" msgstr "" #: includes/admin/metaboxes/stakeholders.php:85 #: includes/functions-post.php:1433 msgid "Support Staff" msgstr "" #: includes/admin/metaboxes/stakeholders.php:85 msgid "The agent currently responsible for this ticket" msgstr "" #: includes/admin/metaboxes/stakeholders.php:62 msgid "Ticket Creator" msgstr "" #: includes/admin/metaboxes/stakeholders.php:62 msgid "This user who raised this ticket" msgstr "" #. translators: %s is the link to re-open the ticket. #: includes/admin/metaboxes/replies.php:183 msgid "This ticket has been closed. If you want to write a new reply to this ticket, you need to re-open it first." msgstr "" #: includes/admin/metaboxes/replies.php:186 msgid "Ticket is closed" msgstr "" #: includes/admin/metaboxes/replies.php:175 msgid "Sorry, you don't have sufficient permissions to reply to tickets." msgstr "" #: includes/admin/metaboxes/message.php:66 #: includes/admin/metaboxes/replies.php:139 includes/scripts.php:218 msgid "Cancel" msgstr "" #: includes/admin/metaboxes/replies.php:138 msgid "Save changes" msgstr "" #: includes/admin/metaboxes/replies.php:69 #: includes/admin/metaboxes/replies.php:75 #: includes/admin/views/print-ticket.php:97 #: includes/admin/views/print-ticket.php:103 msgid "Anonymous" msgstr "" #: includes/admin/metaboxes/replies.php:26 msgid "Please save this ticket to reveal all options." msgstr "" #: includes/admin/metaboxes/replies.php:25 msgid "Create Ticket" msgstr "" #. translators: %1$s is the person who deleted the reply, %2$s is the time ago. #: includes/admin/metaboxes/replies-trashed.php:16 msgid "This reply has been deleted by %1$s %2$s ago." msgstr "" #: includes/admin/metaboxes/replies-published.php:40 msgid "Unread" msgstr "" #: includes/admin/metaboxes/replies-form.php:152 msgctxt "Close the ticket" msgid "Close" msgstr "" #: includes/admin/metaboxes/replies-form.php:138 msgid "Reply & Close" msgstr "" #: includes/admin/metaboxes/replies-form.php:127 msgid "Stay on ticket screen" msgstr "" #: includes/admin/metaboxes/replies-form.php:125 msgid "After Replying" msgstr "" #: includes/admin/metaboxes/replies-form.php:27 #: includes/admin/metaboxes/replies-form.php:113 #: includes/admin/metaboxes/replies-form.php:120 #: includes/admin/metaboxes/replies-form.php:131 #: includes/functions-templating.php:548 msgid "Reply" msgstr "" #. translators: %s is the title of the reply. #: includes/admin/metaboxes/replies-form.php:59 msgctxt "Title of the reply editor in the back-end" msgid "Write a reply to %s" msgstr "" #: includes/admin/metaboxes/details.php:115 msgid "Open Ticket" msgstr "" #: includes/admin/metaboxes/details.php:114 msgid "Creating" msgstr "" #: includes/admin/metaboxes/details.php:111 msgid "Update Ticket" msgstr "" #: includes/admin/metaboxes/details.php:110 msgid "Updating" msgstr "" #: includes/admin/metaboxes/details.php:95 msgid "Re-open" msgstr "" #: includes/admin/metaboxes/details.php:73 msgid "Current Status" msgstr "" #. translators: %sis the date ago. #. translators: %s is the date ago. #. translators: %s is days ago. #. translators: %s is the account creation date, %s is the account expiration #. date. #: includes/admin/metaboxes/details.php:63 #: includes/admin/metaboxes/replies-history.php:35 #: includes/admin/metaboxes/replies-published.php:52 #: themes/default/details.php:58 themes/default/partials/ticket-origin.php:54 msgid "%s ago" msgstr "" #: includes/admin/metaboxes/details.php:55 msgctxt "Ticket creation" msgid "Creating..." msgstr "" #: includes/admin/class-admin-tickets-list.php:342 #: includes/admin/metaboxes/details.php:50 #: includes/admin/views/print-ticket.php:22 #: includes/custom-fields/functions-custom-fields.php:339 #: includes/functions-templating.php:348 includes/functions-templating.php:645 #: includes/gdpr-integration/gdpr-privacy-options.php:833 #: includes/gdpr-integration/gdpr-user-profile.php:198 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:25 msgid "Status" msgstr "" #. translators: %s is the date. #: includes/admin/functions-user-profile.php:63 msgid "Support User since %s" msgstr "" #. translators: %s is the state of the ticket #. translators: %s is the ticket state. #. translators: %s is the ticket status. #: includes/admin/functions-post.php:128 includes/functions-post.php:1554 #: includes/rest-api/includes/API/Tickets.php:715 msgid "Ticket state changed to %s" msgstr "" #: includes/admin/functions-notices.php:246 msgctxt "Dismiss link for admin notices" msgid "Dismiss" msgstr "" #. translators: %1$s is the HTML attribute for the link, %2$s is the rating #. (e.g., star) the user is asked to leave. #: includes/admin/functions-misc.php:453 msgid "If you like Awesome Support please leave us a %2$s rating. Many thanks from the Awesome Support team in advance :)" msgstr "" #: includes/admin/functions-misc.php:169 msgctxt "Mark a user reply as read" msgid "Mark as Read" msgstr "" #: includes/admin/functions-misc.php:137 msgctxt "Link to edit a ticket reply" msgid "Edit" msgstr "" #: includes/admin/functions-misc.php:122 msgctxt "Link to delete a ticket reply" msgid "Delete" msgstr "" #. translators: %s is the ticket id. #: includes/admin/functions-misc.php:65 msgid "The ticket #%s has been closed." msgstr "" #. translators: %s is the ticket id. #: includes/admin/functions-misc.php:62 msgid "The ticket #%s has been (re)opened." msgstr "" #: includes/admin/functions-metaboxes.php:87 msgid "An error occured while loading this metabox. Please contact support." msgstr "" #: includes/admin/functions-metaboxes.php:81 msgid "An error occurred while registering this metabox. Please contact support." msgstr "" #: includes/admin/metaboxes/custom-fields.php:19 #: includes/admin/metaboxes/ticket-main-tabs.php:30 #: includes/admin/settings/settings-fields.php:162 #: includes/admin/views/print-ticket.php:184 #: includes/admin/views/system-status.php:339 msgid "Custom Fields" msgstr "" #: includes/admin/functions-metaboxes.php:56 msgid "User Profile" msgstr "" #: includes/admin/functions-metaboxes.php:51 msgid "Ticket Details" msgstr "" #: includes/admin/functions-metaboxes.php:47 msgid "Ticket Replies" msgstr "" #: includes/admin/metaboxes/ticket-main-tabs.php:27 msgid "Ticket" msgstr "" #: includes/admin/functions-menu.php:48 msgid "About" msgstr "" #: includes/admin/functions-menu.php:48 msgid "About Awesome Support" msgstr "" #: includes/admin/functions-menu.php:26 msgid "Addons" msgstr "" #: includes/admin/functions-menu.php:26 msgid "Awesome Support Addons" msgstr "" #: includes/admin/functions-menu.php:24 msgid "Tools" msgstr "" #: includes/admin/functions-menu.php:24 msgid "Debugging Tools" msgstr "" #: includes/admin/class-admin-tickets-list.php:1226 #: includes/admin/functions-list-table.php:167 #: includes/admin/metaboxes/details.php:97 #: includes/admin/metaboxes/user-profile.php:105 #: includes/admin/views/system-status.php:138 #: includes/functions-general.php:426 includes/functions-templating.php:1126 msgid "Open" msgstr "" #: includes/admin/functions-list-table.php:165 #: includes/admin/functions-list-table.php:274 #: includes/admin/metaboxes/details.php:99 msgid "Close" msgstr "" #: includes/admin/class-admin-user.php:469 msgid "Auto-Assign" msgstr "" #: includes/admin/class-admin-user.php:313 msgid "Which department(s) does this agent belong to?" msgstr "" #: includes/admin/class-admin-user.php:305 msgid "Department(s)" msgstr "" #: includes/admin/class-admin-user.php:229 #: includes/rest-api/includes/API/Users.php:62 msgid "Can the system assign new tickets to this user?" msgstr "" #: includes/admin/class-admin-user.php:228 #: includes/admin/class-admin-user.php:256 #: includes/admin/views/system-status.php:37 #: includes/admin/views/system-status.php:45 #: includes/admin/views/system-status.php:201 #: includes/admin/views/system-status.php:359 #: includes/admin/views/system-status.php:360 #: includes/admin/views/system-status.php:361 #: includes/admin/views/system-status.php:362 #: includes/admin/views/system-status.php:467 msgid "Yes" msgstr "" #: includes/admin/class-admin-user.php:225 msgid "Can Be Assigned" msgstr "" #: includes/admin/class-admin-user.php:195 msgid "Where do you want to go after replying to a ticket?" msgstr "" #: includes/admin/class-admin-user.php:193 msgid "Always ask" msgstr "" #: includes/admin/class-admin-user.php:192 #: includes/admin/metaboxes/replies-form.php:126 msgid "Back to list" msgstr "" #: includes/admin/class-admin-user.php:191 msgid "Stay on screen" msgstr "" #: includes/admin/class-admin-user.php:190 #: includes/admin/functions-misc.php:671 #: includes/admin/settings/settings-advanced.php:53 #: includes/admin/settings/settings-advanced.php:173 #: includes/admin/settings/settings-advanced.php:234 #: includes/admin/settings/settings-privacy.php:203 #: includes/admin/views/system-status.php:146 #: includes/admin/views/system-tools.php:256 #: includes/gas-framework/js/min/wp-color-picker-alpha-min.js:11 #: includes/gas-framework/js/wp-color-picker-alpha.js:149 msgid "Default" msgstr "" #: includes/admin/class-admin-user.php:186 msgctxt "Action after replying to a ticket" msgid "After Reply" msgstr "" #: includes/admin/class-admin-user.php:126 msgid "Awesome Support: Preferences" msgstr "" #: includes/rest-api/includes/API/Settings.php:423 msgid "Awesome Support Settings" msgstr "" #: includes/admin/class-admin-gas.php:96 includes/admin/class-admin-gas.php:97 #: includes/admin/functions-misc.php:29 #: includes/admin/views/system-status.php:111 #: includes/rest-api/includes/API/Settings.php:422 msgid "Settings" msgstr "" #: includes/admin/class-admin-tickets-list.php:714 #: includes/admin/class-admin-tickets-list.php:1268 msgid "Old" msgstr "" #: includes/admin/class-admin-tickets-list.php:704 #: includes/admin/class-admin-tickets-list.php:1267 msgid "Awaiting Support Reply" msgstr "" #: includes/admin/class-admin-tickets-list.php:554 #: includes/admin/class-admin-tickets-list.php:579 #: includes/admin/class-admin-tickets-list.php:582 msgctxt "User role" msgid "client" msgstr "" #: includes/admin/class-admin-tickets-list.php:554 #: includes/admin/class-admin-tickets-list.php:576 msgctxt "User role" msgid "agent" msgstr "" #: includes/admin/class-admin-tickets-list.php:548 msgctxt "No last reply" msgid "No reply yet." msgstr "" #: includes/admin/class-admin-tickets-list.php:282 #: includes/admin/class-admin-tickets-list.php:383 #: includes/admin/class-admin-tickets-list.php:443 msgid "Activity" msgstr "" #: includes/admin/class-admin-help.php:251 msgid "

Custom Login Page

This can be a dangerous setting. It is here to allow advanced users to create their own login / registration page. If you don't like our login form, you can replace it by your own.

To do so, create a new page containing the form (either with the use of a shortcode or a page template), then set this newly created page as the \"Custom Login / Registration Page\" in the setting below.

Beware, setting a wrong page as the custom login page can either show a blank page or create an infinite loop.

" msgstr "" #: includes/admin/class-admin-help.php:250 msgid "Custom Login Page" msgstr "" #. translators: %s is a list of available template tags for email setup. #: includes/admin/class-admin-help.php:222 msgid "

When setting up your e-mails templates, you can use a certain number of template tags allowing you to dynamically add ticket-related information at the moment the e-mail is sent. Here is the list of available tags:

%s" msgstr "" #: includes/admin/class-admin-help.php:143 #: includes/admin/class-admin-help.php:225 msgid "Email Template Tags" msgstr "" #: includes/admin/class-admin-help.php:129 #: includes/admin/class-admin-help.php:205 #: includes/admin/tinymce/langs/wpas_editor_langs.php:17 #: themes/default/submission-pre-440.php:73 themes/default/submission.php:82 msgid "Description" msgstr "" #: includes/admin/class-admin-help.php:129 #: includes/admin/class-admin-help.php:205 #: includes/admin/class-admin-tickets-list.php:370 #: includes/admin/class-admin-tickets-list.php:434 #: includes/admin/tinymce/langs/wpas_editor_langs.php:16 #: includes/custom-fields/functions-custom-fields.php:359 msgid "Tag" msgstr "" #: includes/admin/class-admin-help.php:106 msgid "

Allow Registrations

You WordPress site can be set to accept new registrations or not. By default, it doesn't. However, with closed registrations, this plugin becomes useless. This is why we added a separate setting to allow registrations. Users registering through Awesome Support will be given a specific role (Support User) with very limited privileges.

If you allow registrations through the plugin but not through WordPress, users will only be able to register through our registration form.

" msgstr "" #: includes/admin/class-admin-help.php:105 #: includes/admin/settings/settings-registration.php:33 msgid "Allow Registrations" msgstr "" #: includes/admin/class-admin-help.php:75 msgid "

Default Assignee

Even though the plugin will try to assign new tickets to the less busy agents, we need to know who to assign to in case we can't find a perfect fit for the new tickets.

" msgstr "" #: includes/admin/class-admin-help.php:74 #: includes/admin/settings/settings-general.php:35 msgid "Default Assignee" msgstr "" #: includes/admin/class-admin-help.php:169 msgid "

Multiple Products

The plugin can handle single product and multiple products support. If you do need to provide support for multiple products it is very important that you do NOT use a custom field or taxonomy and use the «Multiple Products» option instead.

The reason why it is so important is that many addons for Awesome Support are using the built-in products management system to work properly.

" msgstr "" #: includes/admin/class-admin-help.php:168 #: includes/admin/settings/settings-products-management.php:44 #: includes/admin/views/system-status.php:133 msgid "Multiple Products" msgstr "" #: awesome-support.php:236 awesome-support.php:247 #: includes/admin/functions-notices.php:137 #: includes/class-remote-notification-client.php:128 #: includes/class-remote-notification-client.php:139 msgid "Cheatin’ huh?" msgstr "" #. translators: %1$s is the name of the dependency or action needed, %2$s is #. the URL to install the production version of the plugin. #: includes/functions-general.php:554 msgid "Awesome Support dependencies are missing. The plugin can’t be loaded properly. Please run %1$s before anything else. If you don’t know what this is you should install the production version of this plugin instead." msgstr "" #. translators: %s is the minimum required WordPress version. #: awesome-support.php:161 msgid "Awesome Support requires WordPress version %s or above. Please update WordPress to run this plugin." msgstr ""