TimoDesk documentation

What is TimoDesk?

TimoDesk is time tracking, employee monitoring and project management software. Your team uses a desktop app and starts a timer on a project and task. While the timer runs, the app records time, activity levels from keyboard and mouse use, and the apps and websites in use. It also takes screenshots at the interval you set in the tracking policy. It never records what anyone types.

You review everything in the web dashboard: projects with task boards, members and teams, manual time requests, timesheets and performance reports. Each person sees what their role allows. That can be the whole organization or only their own time.

You can also invite your clients to a read-only client portal, where each one follows the projects you assign and the screens you turn on. Anyone can apply to the TimoDesk Partner program to earn a commission for the teams they send to TimoDesk.

Which platforms does TimoDesk support?

The desktop app runs on Windows 10 and 11, macOS (Apple silicon or Intel) and Linux. The installers are signed and don't need anything else installed first. The app updates itself. You manage your organization in the web dashboard at dash.timodesk.com. Your clients sign in at client.timodesk.com, and partners at partner.timodesk.com. Both are separate websites with their own sign-in. There's no mobile app.

How to set up TimoDesk in 4 steps

To set up TimoDesk, create your organization, finish the setup checklist, invite your team and install the desktop app.

1. Create your organization

   Sign up with your name, email and a password, then fill in the organization details. Your 15-day free trial starts right away, and you don't need a card.

2. Work through the setup checklist

   The setup checklist on your dashboard takes you through each first step: verify your email, create your first project, invite a teammate, turn on tracking and assign a project.

3. Invite your team

   Add members with an email invitation or an invite link, or create their accounts yourself. Give each person a role, then assign them to projects.

4. Install the desktop app

   Each member downloads the app, signs in and starts the timer on a task. Their time then appears on the dashboard and in every report.

For short answers about tracking, privacy, manual time, roles and billing, see the FAQ.

All guides

Get started

• Register your organizationCreate your account and add your organization details.
• Setup checklistVerify your email, create a project, invite a teammate, turn on tracking and assign the work.
• Desktop appInstall the app, sign in, start the timer and see what it records.
• Browser extensionSee who is online, what they work on and today's team summary from your browser toolbar.
• Roles and permissionsWhat Organizers, Business Managers, Team Managers and Staff can see and do.
• FAQShort answers on tracking, privacy, manual time, roles, billing, clients and partners.
• TroubleshootingFixes for common problems: tracking, screenshots, sign-in, invites, clients, activity and suspension.
• GlossaryPlain definitions of TimoDesk terms, from tracked time and activity to roles, tasks and billing.

Projects and tasks

• ProjectsCreate projects, pick leaders and members, and read each project's overview and tabs.
• Task boardPlan work in sections, drag tasks, filter the board and switch to List or Calendar view.
• TasksTask fields, assignees, labels, subtasks, comments, activity and tracked time.

People

• MembersInvite, approve and manage members, roles, tracking and screenshots.
• Tracking policySet organization defaults and per-member idle, screenshot and manual time settings, for one member or many at once.
• TeamsCreate teams, assign team managers and members, and see what a team manager can do.
• Manual timeRequest missing time, review and approve it, and see how it shows in reports.
• ClientsInvite clients to the client portal, pick their projects and screens, and turn their access off.
• Client portalWhere your clients sign in to follow their projects: invitation, sign-in, every page they can open and what your settings change.

Activity

• ScreenshotsScreenshots for one member and one day, grouped into time blocks.
• App usageThe apps your team used while tracking, who used them and for how long.
• Websites and URLsThe websites your team visited while tracking, who visited them and for how long.

Reports

• DashboardTracked time, activity, who is working now, where the hours went and what needs your attention.
• Time and activityHours worked and activity levels by date, member or project.
• Member timingEach member's tracked time, broken down by project, task and date.
• Project timingTime tracked on each project, broken down by date or member.
• Weekly worklogHours tracked on each project, day by day, plus the summary emails.
• Time calendarA month of tracked time, with a card for each day.
• Monthly timesheetEvery member's daily hours for a month, with clock-in and clock-out times and a PDF download.
• Top and low performersMembers ranked by tracked time, activity or both, over any date range.
• Productivity leadersThe member with the most tracked time each month, across a year.

Account and billing

• Account settingsOrganization details, time zone and week start, manual time rules, your profile and password.
• Screenshot storageKeep screenshots on TimoDesk storage or in your own Amazon S3 bucket or FTP server.
• Billing and invoicesHow billing at $1 per tracking member works, plus the free trial, invoices, payments and credit.
• Referral programRefer other organizations and earn account credit when they make their first payment.
• Support requestsContact the TimoDesk support team and follow your request to a resolution.

Partner program

• Partner programApply, share campaign links and coupons, follow referrals and earn a fixed commission per paying team.
• Partner payoutsYour partner balance, transactions, payout methods and how to request and track a withdrawal.

How to get more help

If a guide doesn't answer your question, Organizers and Business Managers can open a support request from the dashboard. Anyone can contact the TimoDesk team.