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Featured Case Studies
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Heathrow Airport Takes Data to New HeightsCase StudiesRead moreHeathrow Airport Takes Data to New HeightsLearn how the UK’s largest and busiest airport has become a truly data-driven organisation and is striving to provide the best passenger experience in the world.
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![Which?: Modernizing Product Testing Management at the UK's consumer champion]()
Which?: Modernising Product Testing Management at the UK’s consumer championCase StudiesRead moreWhich?: Modernising Product Testing Management at the UK’s consumer championHow Which? worked with Telefónica Tech to implement a scalable product testing management solution using Microsoft Power Platform.
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Enhancing Cyber Resilience in the UK Utility SectorCase StudiesRead moreEnhancing Cyber Resilience in the UK Utility SectorLearn how Telefónica Tech improved cyber resilience for a UK utility provider, securing critical infrastructure and strengthening regulatory compliance.
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BMI Growing Securely in the CloudCase StudiesRead moreBMI Growing Securely in the CloudScaling Securely Across 40 Regions with Azure Virtual Desktop. To grow its operations in 40 countries, BMI needed a way to provide scalable, secure systems access for its partner eco-system and...
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Other Case Studies
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From Overload to Efficiency: Reducing Service Desk Pressure with Knowledge ManagementCase StudiesRead moreFrom Overload to Efficiency: Reducing Service Desk Pressure with Knowledge ManagementDiscover how Telefónica Tech reduced service desk pressure and improved customer experience by integrating knowledge management into its IT Service Portal, achieving 57% incident deflection and...
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Delivering Digital Maturity: Telefónica Tech’s Role in Northern Ireland’s Healthcare TransformationCase StudiesRead moreDelivering Digital Maturity: Telefónica Tech’s Role in Northern Ireland’s Healthcare TransformationTelefónica Tech supported Northern Ireland’s encompass programme to unify patient records, modernise healthcare and deliver a secure, scalable Epic EHR across all Trusts.
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Proving the Power of FinOps Through Agile Cost OptimisationCase StudiesRead moreProving the Power of FinOps Through Agile Cost OptimisationSam Brailli, Senior FinOps Consultant, recently led an initiative working with a large public-sector organisation to refine their current FinOps strategy.
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Markel: Transforming Customer Service in Global Specialty InsuranceCase StudiesRead moreMarkel: Transforming Customer Service in Global Specialty InsuranceHow global insurer Markel modernised Helpdesk Operations across the business with Telefónica Tech and Microsoft Dynamics 365.
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30+ Billion Health Records, One Secure Platform for the Thames Valley and Surrey RegionCase StudiesRead more30+ Billion Health Records, One Secure Platform for the Thames Valley and Surrey RegionDiscover how OUH, Telefónica Tech & Starlight built a secure data environment on Azure unlocking 30B+ NHS records to accelerate research & build public trust.
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From AX to Dynamics 365: Future-Proofing ERP at ProservCase StudiesRead moreFrom AX to Dynamics 365: Future-Proofing ERP at ProservHow a global leader in controls technology worked with Telefónica Tech to modernise their ERP strategy through Dynamics 365.
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AI That Pays Off: £230K Saved and a Year GainedCase StudiesRead moreAI That Pays Off: £230K Saved and a Year GainedEmpowering a UK government-backed organisation to modernise national asset management through intelligent innovation saving £230,000 per tender
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Shaping Smarter Land and Shores with AICase StudiesRead moreShaping Smarter Land and Shores with AIEmpowering a UK government-backed organisation to modernise national asset management through intelligent innovation
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Using Microsoft Power Platform to Build Insurance Booking AppsCase StudiesRead moreUsing Microsoft Power Platform to Build Insurance Booking AppsThe Insurance sector in the UK is built on rich traditions and face-to-face operations. Leverage Microsoft Power Platform technology to build insurance booking apps.
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