THE MANUAL YOU DON’T HAVE – Marilyn Armstrong

Last night, someone I know and who should know better, complained that Olympus, from whom he bought his camera, should fire the tech writer. Because there was no manual. There was a booklet that listed the options but didn't explain what they were or what to do with them. Well, duh. I felt obliged to … Continue reading THE MANUAL YOU DON’T HAVE – Marilyn Armstrong

WHEN YOU COULD LOOK IT UP IN A BOOK

Last night, someone I actually know and who should know better, complained the camera company from whom he bought his camera should fire the tech writer. Because there was no manual. I felt obliged to point out the reason there is no manual is they never hired a tech writer in the first place. If … Continue reading WHEN YOU COULD LOOK IT UP IN A BOOK