To learn how to locate your region, please read this Support knowledge base article.

All Systems Operational

Access Request Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
Provisioning Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
Identity Security Cloud User Interface Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
Password Management Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
Access Certification Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
FedRAMP us-gov-west-1 Operational
Separation of Duty Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
Aggregation Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
Nightly Refresh Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
Search Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
Tags Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
Emails Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
Workflows Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
Access Modeling Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
FedRAMP us-gov-west-1 Operational
Access Insights Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
FedRAMP us-gov-west-1 Operational
Recommendations Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
FedRAMP us-gov-west-1 Operational
CAM - Unused Access Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
CAM - Alerts Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
CAM - Unused Access Reporting Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
CAM - Identities/Objects Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
NERM Operational
N. Virginia us-east-1 Operational
Frankfurt eu-central-1 Operational
Ireland eu-west-1 Operational
London eu-west-2 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Access Intelligence Center Operational
US Operational
EU Operational
UK Operational
DE Operational
Asia Pacific - Sydney Operational
Asia Pacific - Singapore Operational
Asia Pacific - Japan Operational
ARM - Analysis Services Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Realtime What-If Simulation Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Reporting Services Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Emergency Access Management Operational
Virginia East US 2 Operational
Ireland North Europe Operational
ARM - Access Reviewer Operational
Virginia East US 2 Operational
Ireland North Europe Operational
Data Access Security Operational
N. Virginia us-east-1 Operational
Oregon us-west-2 Operational
Frankfurt eu-central-1 Operational
London eu-west-2 Operational
Sydney ap-southeast-2 Operational
Canada ca-central-1 Operational
Tokyo ap-northeast-1 Operational
Singapore ap-southeast-1 Operational
Mumbai ap-south-1 Operational
UAE me-central-1 Operational
São Paulo sa-east-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 22, 2026

No incidents reported today.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
Entitlement is currently experiencing a service disruption.
Resolved - This incident has been resolved.
Mar 20, 07:34 UTC
Investigating - SailPoint is investigating an issue with Entitlement that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution. When there are parent/child relation in entitlements, they are showing an error when being selected.
Mar 20, 07:13 UTC
Entitlement search is currently experiencing a service disruption.
Resolved - This incident has been resolved.
Mar 20, 05:12 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 19, 20:56 UTC
Investigating - SailPoint is investigating an issue with Entitlement search that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Mar 19, 19:11 UTC
Mar 19, 2026
Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026
Access Request 5xx errors
Resolved - This issue has been mitigated.
Mar 12, 18:37 UTC
Investigating - We are currently investigating issues that are impacting access requests for customers in US-East.
Mar 12, 18:19 UTC
ME-Central Region currently experiencing service disruptions due to provider outage for this region.
Resolved - At this time we are removing the public facing status page for this incident. The provider has done the same and are providing impacted customers direct communication.
Mar 12, 17:25 UTC
Update - The provider continues to work on mitigation steps for the impacted AZ's. They are indicating that the conflict in the region is hampering recovery efforts. We will provide updates as we get them.
Mar 6, 20:38 UTC
Update - Sailpoint continues to monitor the providers recovery efforts in this region. At this time they are not providing any ETA's for recovery. Will update as progress is made.
Mar 3, 18:58 UTC
Update - Sailpoint continues to monitor the providers recovery efforts in this region. At this time they are not providing any ETA's for recovery. Will update as progress is made.
Mar 2, 22:20 UTC
Update - The provider in the ME region is experiencing outages in multiple availability zones (AZ). We are closely monitoring the situation and will provide updates as they become available.
Mar 2, 08:22 UTC
Investigating - SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Mar 2, 08:06 UTC
Monitoring - The identified issues have been resolved. We are monitoring the environment to ensure continued stability.
Mar 2, 03:41 UTC
Update - We continue to work through resolving any related issues.
Mar 1, 23:16 UTC
Update - We continue to work through resolving any related issues.
Mar 1, 20:37 UTC
Update - A fix has been implemented and we are focused on resolving any related issues.
Mar 1, 17:44 UTC
Update - We are continuing to work on a fix for this issue.
Mar 1, 16:28 UTC
Identified - The issue has been identified. We are working on addressing the service disruption and will provide an update upon resolution.
Mar 1, 14:56 UTC
Investigating - SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
Mar 1, 13:23 UTC
Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

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