Resolved -
This incident has been resolved.
Jan 8, 17:50 CET
Monitoring -
The Network connectivity has resumed and we are seeing service availability for the majority of our customers. We are closely monitoring our service availability to make sure all customers are able to access their data again.
Jan 8, 17:37 CET
Identified -
Our infrastructure provider is dealing with a multi-region network outage at the moment.
We expect the capabilities to return soon.
While the availability is affected, we do not expect any impact on the integrity and confidentiality of our customer's data.
We will share updates as soon as we retrieve new information about the course of recovery.
Jan 8, 17:14 CET
Investigating -
We see problems with underlying system which lead to the major outage. We are working on fixing the issue.
Jan 8, 16:51 CET