Monitoring - MEP campaign delivery has been restored. Campaigns planned since 22:45 CET are currently being sent, and the MEP Audiences API is back to normal. We are monitoring the platform to ensure stability.
CEP export slowdowns (recurring and API) remain under investigation.
Mar 23, 2026 - 00:15 UTC
CEP export slowdowns (recurring and API) remain under investigation.
Mar 23, 2026 - 00:15 UTC
Identified - We have identified the root cause of this incident. A failure on a subset of our infrastructure servers is preventing MEP campaigns from being sent and the MEP Audiences API from responding. CEP exports are also experiencing slowdowns on some jobs as a secondary effect.
Our team is actively working on restoring the affected services.
Mar 22, 2026 - 23:42 UTC
Our team is actively working on restoring the affected services.
Mar 22, 2026 - 23:42 UTC
Investigating - We are experiencing an infrastructure issue impacting parts of our platform.
Campaign sending on MEP and the MEP Audiences API have been unavailable since 22:45 CET.
CEP exports (recurring and API) have been experiencing slowdowns on some jobs since 23:10 CET.
Other platform features are operating normally. Our team is actively working on restoring service.
Mar 22, 2026 - 22:31 UTC
Campaign sending on MEP and the MEP Audiences API have been unavailable since 22:45 CET.
CEP exports (recurring and API) have been experiencing slowdowns on some jobs since 23:10 CET.
Other platform features are operating normally. Our team is actively working on restoring service.
Mar 22, 2026 - 22:31 UTC
MEP Core Services
Partial Outage
Dashboard
Operational
Push delivery
Partial Outage
In-app delivery
Operational
Data ingestion
Operational
Data analysis
Operational
Event Targeting & Retargeting
Operational
Marketing pressure
Operational
Custom Audiences
Operational
GDPR
Operational
CEP Core Services
Operational
Dashboard
Operational
Email delivery
Operational
Push Delivery
Operational
SMS Delivery
Operational
Data ingestion
Operational
Data analysis
Operational
Event Targeting & Retargeting
Operational
Marketing pressure
Operational
Audiences
Operational
API
Degraded Performance
[CEP] Profile API
Operational
[CEP] Campaign API
Operational
[CEP] Export API
Degraded Performance
[CEP] Audience API
Operational
[MEP] Campaigns API
Operational
[MEP] Transactional API
Operational
[MEP] Custom Data API
Operational
[MEP] GDPR API
Operational
[MEP] Export API
Operational
[MEP] Custom Audience API
Operational
[MEP] Trigger Events API
Operational
[MEP] In-App API
Operational
[CEP] Catalog API
Operational
Optional Services
Degraded Performance
Editorial dashboard
Operational
Inbox
Operational
Custom Exports
Degraded Performance
Webhook
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.