Best Voice Bot Platforms in India

Transforming customer engagement with AI-driven speech recognition and voice authentication technology. We’ve spent the last 20 years empowering our partners’ success through collaboration. Our curiosity keeps us innovating for the next 20. Our flexible speech-enabling technology enables you to build a solution that fulfills all your customers’ demands, affordably and reliably. We do one thing, and we do it well. And that's speech-enabling your applications. Finally, deliver great voice automation and interactions. Whether short and simple commands, or conversational questions, LumenVox ASR and TTS is accurate and affordable, helping you improve efficiencies on both sides of the phone line. You’ll never repeat yourself again. We provide you with the utmost flexibility from a capabilities, deployment and monetization perspective. If you can think it, you can build it with LumenVox. Shorten your development to deployment time with our easy, intuitive technology and toolsets.

Convoso: The Best F 'ING Dialer for sales pros who mean business. Since 2006, Convoso has been flipping the script in the outbound sales, delivering an AI-powered sales platform that doesn't just help you grow—it helps you dominate. We’re not here to blend in; we’re here to stand out and help you do the same by driving profitability, connecting with more prospects, and crushing engagement at scale. And yeah, we’ve got compliance with TCPA and all the regs covered—so you can focus on what matters: closing deals. Convoso is trusted by thousands of customers across industries like insurance, financial services, solar, home services, BPOs, lead gen, and legal sectors. We’re not just another dialer. We’re the dialer built for closers.

Herbie.ai – A multi-national Conversational AI company (Part of SunSmart Global – 15+ years in enterprise solutions) Digital Transformation of Enterprises Unique Voice-Enabled Virtual Assistants to automate business cases. Franchise spread over 6 Countries – expanding to 13+. Instant enables seamless connection with 12+ Social Media platforms. The business provides end-to-end AI Solution that are "Innovative & Intelligent" in addressing the critical business needs of Mid to Large Corporates, built using advanced technology with applications across business verticals and geographies. Herbie.AI is a Microsoft Gold Application Development Partner, and is ISO 9001:2015 Certified. AI, ML & NLP based, Multi-lingual, Omni-channel, Always-on bots with transfer to agent. Improve your customer experience with ai powered conversational chatbot solution. Provide complete customer service with Herbie AI chatbots for customer support. Lower Customer Support Costs.

AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This free up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication.

Mindsay makes customer interactions simple and efficient using conversational automation. We help customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, allowing for maximum automation of customer interactions and lowest total cost of ownership.

TENIOS is a German-based communications provider specializing in advanced AI phone assistant and telephony solutions for businesses. Their comprehensive telecom-platform offers services such as virtual phone numbers, intelligent call routing, interactive voice response (IVR) systems, SMS, RCS, and a robust Voice API for seamless integration of voice applications. TENIOS also provides AI-powered phone assistants to automate customer interactions, enhancing efficiency in contact centers and diverse sectors with high call volumes. With over two decades of experience and hosting in Germany, TENIOS ensures reliable and scalable communication solutions tailored to meet diverse business needs.

Kore.ai is an enterprise AI platform that enables organizations to build, deploy, manage, and optimize AI agents for customer service and employee productivity use cases. Its Agent Platform, known as Artemis, provides the foundation for creating AI-powered applications, intelligent workflows, and enterprise-grade automation solutions. The platform includes pre-built applications for industries such as banking, healthcare, retail, human resources, recruiting, and IT support. Organizations can also leverage AI agent builders, enterprise search, orchestration tools, and marketplace integrations to accelerate development and deployment. Kore.ai is designed to support large-scale enterprise environments with strong governance, administrative controls, and integration capabilities. By combining AI agents, automation, and business process intelligence, Kore.ai helps enterprises improve operational efficiency and customer experiences.

Seamlessly onboard and scale your entire front desk operations to pick up every call. You do not need to be experienced with prompt engineering. We provide demo agents and templates to help you get started. Additionally, our enterprise plans include hands-on assistance in creating and testing your agents. We have integrations with the most natural AI voices that deliver human-like conversations. You can choose the voice that suits your use case perfectly. We already have integrations with leading CRMs and have a knowledge base where you can add documents. Bolna is the end-to-end open source production-ready framework for quickly building LLM-based voice-driven conversational applications. Automate all your customer conversations by building human-like voice AI agents in minutes. You can design your own functions and use them in Bolna.

NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy

Online sales peak late in the evening, and plumbing can break down anytime. Create a fantastic customer experience by automatically answering customer calls 24/7. Neither do your customers. Help your customers get the answers they need and even book appointments anytime. Your focus is your superpower. Use it to grow your business. Let IsOn24 answer your customers because every superhero needs an intelligent sidekick. IsOn24 can queue live calls in the same order they are received. The callers hear your messages and music while waiting in the queue. You answer the waiting calls from anywhere using any phone or no phone, open the IsOn24 app and answer waiting calls from your tablet or computer.

Grow your business with AI phone agents that are smart, helpful, and available 24/7. Unlock the power of AI to handle calls for your business. Transform every call into an opportunity with AI that's always available. Boost revenue, enhance productivity, and delight customers. Describe what you want your agent to do. Choose a local number for your AI to use. Your agent will answer your calls and texts. Vida agents learn from instructions. Just describe what you want your agent to do when people call or text, and Vida will take care of the rest. No coding or technical skills are required. Give the agent your website, upload a doc, and Vida will learn from it. Vida agents engage with your customers just like a real person. Agents converse to understand problems, gather information, and triage solutions. Connect your agent to external data sources and let it solve real problems for your customers.

Enterprise Bot, based in Switzerland, is a pioneer in Conversational AI, Process Automation, and Generative AI. With the trust of esteemed enterprise giants across industries like Generali, SIX, SBB, DHL, and SWICA, Enterprise Bot is revolutionizing both customer and employee experiences. Through its advanced integration with Large Language Models (LLM) such as ChatGPT and Llama 2, and its unique patent-pending DocBrain technology, the company delivers unparalleled personalization, active engagement, and omnichannel solutions across platforms like email, voice, and chat. Furthermore, Enterprise Bot integrates with existing core systems, such as SAP, CRMs, Confluence and more, and with its proprietary middleware, Blitzico, enables the AI to not only respond to queries but also take action to resolve them. This dedication to innovation in four main use case areas, Customer Support, Sales and Marketing, Knowledge Management and Digital Coworker, elevates both CX and employee productivity.

Vonage AI Studio is a low-code/no-code platform that enables developers and non-developers to create and deploy AI-driven conversational experiences across multiple channels, including voice, SMS, WhatsApp, and web chat. Its intuitive drag-and-drop interface allows users to design complex conversational flows without extensive coding knowledge. Key features include Natural Language Understanding (NLU) for interpreting user intent, Automatic Speech Recognition (ASR) for transcribing spoken language, and Text-to-Speech (TTS) capabilities for generating natural-sounding responses. The platform also offers integration with various APIs and services, facilitating seamless connections with existing business systems. Additionally, AI Studio provides real-time analytics and insights to monitor and optimize conversational performance. Replace robotic-sounding IVR trees with natural language speech recognition.

Voice assisted applications empower business to stream from the cloud to any Alexa-enabled device. Our Alexa Developer team makes it possible for your business to be accessible through the spoken word. With one simple word, a target audience of millions has instant access to your products and services. Customer engagement with voice assistance by certified alexa developers. Easy Voice develops B2B and B2C voice solutions that interact with Alexa voice services (Alexa apps and skills). We provide a complete alexa developer solution for connecting people through Amazon Echo or other Alexa-enabled devices. The Alexa Skill and Dash Button Platform is the first solution to empower organizations to manage customer engagement with voice on a single solution. Easily integrates with existing front and back office solutions. We develop the world's leading voice assistant applications, skills, and apps.

Replicant is the world’s first autonomous contact center that brings always-on, elastic capacity to every customer experience with voice AI. Solve customer issues over the phone with flexible, natural-sounding AI-powered conversations that accurately recognize customer intent for fast resolutions. Answer every call immediately and eliminate hold times with 24/7 service available anytime, anywhere. Scale customer service up or down without ballooning costs, training new agents, offshoring, or planning for seasonal fluctuations. Dramatically reduce your customer service costs; only pay for what you use without committing to capacity. Measure overall customer satisfaction, track average handle time, and discover new trends like competitor mentions, defective products, and upsell opportunities to serve customers like never before.

Our voice assistant is available 24/7. Operational time, vacations, or illnesses no longer have to impair your call center. The assistant picks up the phone immediately and it can handle hundreds of parallel calls. The assistant works with closed questions but can also answer a range of open questions. Everything according to a call script created specifically for you. The assistent reliably handles all usual calls and allows your operators to focus on more complicated ones. The assistant recognizes key information in the call, like the type of request, contract number etc. Our assistant has no mood and even a thousand calls can be handled as professionally as the first one. Easy integration with CRM systems and telephone exchanges. Fully automatic solution for incoming and outgoing calls. Attends to your clients at any time, reduction of call center load, understands what you say, and has 100 % stress toleration.

SoundHound AI is a conversational AI platform for building and deploying voice-native AI agents across customer service, commerce, employee operations, automotive, and other enterprise use cases. Its OASYS platform, or Orchestrated Agent System, provides a unified environment for creating agents that can understand spoken interactions, perform tasks, and operate across digital and physical touchpoints. The platform combines voice AI, agent orchestration, business rules, guardrails, optional human assistance, and integrations with enterprise systems to support reliable end-to-end conversations. Organizations can deploy SoundHound agents for contact centers, digital assistants, IT and HR service desks, restaurant ordering, front-desk automation, outbound engagement, voice commerce, and in-vehicle experiences. Security features include layered policy controls, sensitive-data detection and masking, tenant isolation, encryption, access controls, and traceable agent decision logs.

R Systems’ aim is to enable organizations to not only identify hindrances in the customer journey but also mitigate them to improve loyalty & long-term profitability by harnessing the power of AI, data analytics, Natural Language Processing (NLP) & Deep Neural Networks (DNN). Understanding the essence of customer experience helps you augment the way people respond to your brand in terms of engagement, loyalty, and retention. Organizations need accurate data and metrics to discern, gather, and analyze customer data for gaining actionable insights and making educated decisions to retain and acquire customers. Our data analytics framework will help you improve First Contact Resolution (FCR), reduce customer effort, optimize self-service options, and handle seasonal spikes in demand. With R Systems on your side, your customer experience will get better with every single interaction. Our services enable you to gather data from customer interactions to gain insights into behavior.

World’s first and the highest ROI delivering human-centric conversational and generative AI platform. We are Asia's most trusted, widely used chatbot across banking, finance, healthcare, manufacturing, travel, and ecommerce. CoRover AI conversational platform offers various benefits such as increasing lead conversion rates, boosting sales, saving costs, streamlining support activities, and enhancing customer experience. Tailored use cases for each industry, aiming to boost lead generation, and transactions, and encourage repeat purchases. ChatBots can help, automate, and streamline a variety of functions that are repetitive in nature and, in turn, improve positive customer satisfaction & reduce overall operational costs. World’s first human-centric conversational and generative AI platform, with proprietary cognitive AI technology, offers managed Chatbot as a Service (CaaS), with self-onboarding support as well, to help organizations generate revenue, and save costs.