Audience
Companies and teams searching for a solution to manage and streamline their calls
About imagicle
Manage your calls quickly and professionally: transfer, park, notify calls on hold and check your colleagues' status. Imagicle Attendant Console is the operator console solution that simplifies and improves the handling of incoming and outgoing calls for all operators. Answering, transfering and parking, queue management, and call recording. All the must-have apps for your UC platforms: one suite, one server, one support, one experience. Always up-to-date and suitable for every company, On-Prem or Cloud. Complete your UCaaS offer with all the services your customers need. You can have the Imagicle UC Suite running on the Imagicle Cloud or hosted in your DCs. Imagicle Attendant Console is the operator console solution that simplifies and improves the handling of incoming and outgoing calls for all operators. With an easy to use interface, it allows you to perform any action in a click, saving you significant working time thus increasing your productivity.
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Integrations
Company Information
Imagicle
Italy
www.imagicle.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Windows
iPhone
iPad
Android
Training
Documentation
In Person
Support
Phone Support
Online
imagicle Frequently Asked Questions
imagicle Product Features
Call Center
Call Recording
Manual Dialer
Real-time Chat
Reporting/Analytics
Blended Call Center
Call Logging
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
