Claude Code
Claude Code is an AI-powered coding assistant designed to work directly inside your existing development environment. It goes beyond simple autocomplete by understanding entire codebases and helping developers build, debug, refactor, and ship features faster. Developers can interact with Claude Code from the terminal, IDEs, Slack, or the web, making it easy to stay in flow without switching tools. By describing tasks in natural language, users can let Claude handle code exploration, modifications, and explanations. Claude Code can analyze project structure, dependencies, and architecture to onboard developers quickly. It integrates with common command-line tools, version control systems, and testing workflows. This makes it a powerful companion for both individual developers and teams working on complex software projects.
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Nummi
Nummi is an intelligent, personalized AI assistant designed to enhance productivity and streamline workflows. It offers features such as intelligent task automation, personalized memory and preferences, and seamless collaboration tools. Users can set goals for daily tasks, plan project steps, gain insights for decision-making, and track progress toward objectives. Nummi's adaptive personas and brainstorming capabilities further support creative processes. By integrating into team chats, it facilitates real-time brainstorming, planning, and execution, making it a versatile tool for both individual and collaborative endeavors.
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IBM watsonx Assistant
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots.
Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
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Cognigy.AI
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI.
The result? Smarter automation, better service, and instant resolution across every channel.
NiCE Cognigy’s AI Agents Supercharge Your Customer Service
-Industry-specific pre-trained AI Agents
-Multilingual call and chat support (100+ languages)
-Seamless integration with existing enterprise systems
-Leverages memory and context for hyper-personalized interactions
-Absorbs enterprise knowledge to accurately answer any customer query
-Real-time assistance and actionable service insights for human agents
Business Impact for our Customers:
-30% CSAT improvement
-70% AHT reduction
-99.5% Faster response time
-99% Routing accuracy
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