Audience

Sales teams in growing businesses seeking a solution to improve and optimize customer experience

About Voxbay

Voxbay is an AI-powered, cloud telephony and unified communications platform designed for businesses of all sizes. It delivers a comprehensive contact-center solution featuring multilevel IVR, predictive dialer, virtual numbers, call masking, conferencing, live call monitoring and transfer, call recording, lead and ticket management, SMS/WhatsApp messaging, and AI-driven call routing. It seamlessly integrates with CRM systems such as Zoho, automatically logging interactions, and supports global virtual numbers from over 65 countries. It provides real-time agent dashboards, performance tracking, automated notifications, and social media connectors. With 99.9 % uptime, robust security, and scalable deployment, Voxbay streamlines inbound and outbound communication, optimizes workflows, and enhances customer engagement through centralized control and intelligent analytics.

Pricing

Starting Price:
Free
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Voxbay offers API access

Ratings/Reviews

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Company Information

Voxbay
India
voxbay.com

Videos and Screen Captures

Voxbay Screenshot 1
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Product Details

Platforms Supported
Cloud
Mac
iPhone
iPad
Android
Training
Documentation
In Person
Support
Phone Support
24/7 Live Support
Online

Voxbay Frequently Asked Questions

Q: What kinds of users and organization types does Voxbay work with?
Q: What languages does Voxbay support in their product?
Q: What kind of support options does Voxbay offer?
Q: What other applications or services does Voxbay integrate with?
Q: Does Voxbay have an API?
Q: Does Voxbay have a mobile app?
Q: What type of training does Voxbay provide?
Q: Does Voxbay offer a free trial?
Q: How much does Voxbay cost?

Voxbay Product Features

Call Center

Escalation Management
Outbound Call Center
Manual Dialer
Call Recording
Queue Management
Call Scripting
Blended Call Center
Progressive Dialer
Campaign Management
Predictive Dialer
Inbound Call Center
IVR / Voice Recognition
Call Logging
Reporting/Analytics
Real-time Chat
Database

Predictive Dialer

Campaign Specific Caller ID
Call Recording
FTC Compliance
Contact Management
Lead Management
Call Monitoring
Call Results
Callback Scheduling
Call Transfer
Lead Capture
FCC Compliance

Telephony

Telemarketing Management
Auto-Dialer
Contact Management
Inbound Reporting
Voice & Data Integration
Call Monitoring
Outbound Reporting
IVR / Voice Recognition
Call Center Management
Predictive Dialer
VoIP