Best User Interviews Alternatives & Competitors

UserTesting

UserTesting is a leading human insight platform designed to help enterprises capture authentic customer feedback at scale. It leverages a global network of participants and AI-driven analysis to deliver fast, actionable insights across marketing, product, design, and customer experience teams. The platform enables companies to test anything from messaging and creative assets to product features, reducing guesswork and maximizing ROI. UserTesting supports enterprise-grade compliance standards including SOC 2, GDPR, and HIPAA to ensure privacy and security. Trusted by world-renowned brands like Walmart, Microsoft, and Wells Fargo, it drives measurable business outcomes such as increased revenue, faster innovation, and reduced risk. UserTesting empowers organizations to put the real voice of the customer at the center of their decision-making.

1 Rating

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GutCheck

To prosper and gain a competitive advantage in today’s rapidly evolving economy, brands need to take an agile approach to market research. However, traditional research firms are too expensive and move too slowly, and DIY tools simply don’t deliver insights at the analytical depth necessary to make decisions with confidence. This is why GutCheck pioneered agile market research more than a decade ago, and why the world’s most innovative and successful brands trust us to inform their growth strategy and most critical business decisions. Our approach to agile uniquely emphasizes both speed and rigor, a combination that allows us to capture deep research insights and offer actionable recommendations at the velocity our clients need to uncover their optimal audience, capitalize on growth opportunities, capture additional market share, and maximize revenue.

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Lyssna

Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast. With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love. Key features include: Participant recruitment: Test with own users or via a panel with over 690,000 people across 120+ countries and with 35+ demographics. Interviews: Streamlines the entire interview process, from planning to transcription. Recordings: Capture your participants' audio, screen, and/or camera during unmoderated testing. Live website testing: Discover exactly where and why users struggle as they complete key tasks on live websites Lyssna is designed for brands of all sizes, Lyssna is used by designers, marketers, researchers, and product leaders.

Starting Price: $82 per month

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Looppanel

We unlock the shortest distance from user research to product insights. There are some things only you know, for everything else, there’s AI. Even that PM can find answers on Looppanel, free yourself from endless ad hoc requests. No more hunting for answers in your transcripts. Let our AI highlight them for you.

Starting Price: $25 per user per month

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Qualitative

Qualitative makes it super easy to invite, schedule, and conduct user research sessions. Self-service to send email invitations to research participants. Calendar events with video conferencing and dial-in are created as you schedule participants. Sending incentives to participants anywhere in the world is as easy as clicking a button. Qualitative is a user research platform that makes it super easy to conduct user interviews. Recruit from your website using our pop-up, email invitations to your users through our self-service emailer, share a screener link yourself, invite previous research participants through our CRM, or have us create a custom pool of user research participants for you. Create your own screener to filter user research participants. Set your recurring availability for user research participants to request interview slots. Qualitative automatically creates interview calendar events with video conferencing and dial-in for you and your research participants.

Starting Price: $50 per month

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Ethnio

Enable continuous discovery across your product team with the most powerful participant management platform for UX research. Keep track of all your participant activity with your own CRM. Manage your participants with tags, notes, segments and filters—and always keep a record of those key interactions. Participants can pick from a list of predefined times and self-schedule from a weekly view without the need to create any unnecessary accounts. Share a Combined Calendar with all studies in one place to invite stakeholders to ongoing, single, or multiple studies with Zoom or other location details. Issue incentives in over 140 countries and currencies, and set limits so recipients don’t become taxable. Finance with invoice or CC and keep all your rewards tracked and secure.

Starting Price: $79 per month

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UXtweak

UXtweak is a powerful online UX researching tool that provides many useful tools to help you create better digital products. UXtweak can be used for: - Defining information architecture and content categorization with our Card Sorting and Tree Testing Tools - Testing usability - you can test websites, web apps, prototypes, competition, mobile apps, mobile prototypes, mobile webview, or any designs - Empathizing with your users with tools such as - Preference Test, Five Second Test or Surveys - Exploring user behavior and optimizing finished products using Session Recording with Heatmaps. Recruiting participants for your studies is made easy. With the Recruitment widget you can turn your website visitors to study participants right on your website or leave the recruiting to us and our global User Panel. Start tweaking your user experience with UXtweak now!

2 Ratings

Starting Price: $99/per month/per user

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Respondent

Respondent is a marketplace for sourcing business professionals for in-depth research interviews. Gain a deep understanding of your target audience. Recruit business professionals and the general population for research interviews. Create B2B or B2C research projects. Start recruiting your target audience. Pay participants after your interviews. Recruit business professionals with verified work information. Refine your product with feedback from both current and prospective users. Test the viability of your ideas quickly, and find inspiration for new projects. Talk to users of competitive products, and hone in on what makes you unique. Research B2B topics with real participants from verified companies. Leverage our top-notch participants for a wide variety of consumer research topics. Build customer personas with live conversations - not guesswork. Target the audience you want to conduct research with and choose how much you want to pay them.

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CleverX

Instantly recruit verified business participants for research. Find hard-to-reach business participants with true professional identities at the participant level. Target using 300+ powerful filters across industries, geography, role, and company data. Easily create screeners for precision. Qualify and get the best-fit participants. Use AI to build study-relevant screeners in seconds with skip-logic, automated qualification, multiple question types, drag & drop, and easy customizations to save hours of work. Message participants 1-on-1 or in 1-to-many to sign NDAs, share files, confirm screener answers, or ask questions before or after any study. Messaging participants are always free. Conduct research without limiting yourself ranging from surveys, and usability tests to interviews. Powerful workflows that support both moderated & unmoderated research methods. Incentivize participants across 200+ countries via bank transfers, Stripe, PayPal, etc.

Starting Price: $12 per document

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Userlytics

Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.

Starting Price: $34

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Liveminds

We source potential research participants using the biggest data set on human behaviour ever created. Your recruitment sample is based on extremely detailed insights on users’ behaviour on social networks and 10 million other connected websites. Behavioural Recruitment gives us access to 100X more people than the biggest global market research panels. We can find participants who genuinely match your criteria, from three billion people in 190+ countries. Your participants will be enthusiastic and fully engaged in your online qual & quant projects. People are fresh to research and keen to take part in one-off projects talking about a subject they’re interested in. Whether you’re running qual, quant, focus groups, ongoing communities or surveys, or carrying out consumer or UX testing – we can find the best participants for you.

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Rally

UX researchers and designers spend hours each week manually sending emails, coordinating calendars, buying gift cards, and updating messy spreadsheets, all just to talk to users. Rally streamlines your research process by automating outreach, scheduling, and incentives. Cut out the tedious manual work of recruiting so you can focus on what matters most: doing meaningful research. Rally brings all of your participants and studies together, lets you know when participants are eligible for new studies, and makes it easy for you to launch your next study with confidence. Set up templates for every type of outreach, then schedule and sequence emails. Screeners with skip logic and auto-qualification to quickly find your best-fit participants. Team scheduling that dynamically updates your availability, and supports moderators and observers. Send incentives that are easy for you to manage and your participants to claim.

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Emble

Emble is a user research platform that simplifies the process of creating, sharing, and analysing unmoderated, remote studies. Designed for efficiency, Emble lets you set up tasks, invite participants, and automatically gather insights—all while offering high-quality video playback of participants as they engage with your prototypes, websites, or questions. With AI-driven analysis and seamless functionality, Emble helps you capture authentic user feedback and build products that truly resonate with your audience. The idea for Emble came from firsthand experience with the frustrations of traditional user research. As a former Product Manager, our founder saw how time-consuming and fragmented the process could be—jumping between multiple tools, recruiting participants, conducting sessions, and then spending hours reviewing the results. We knew there had to be a better way, so we built Emble to streamline this process and make it more efficient.

Starting Price: $51 per month

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Feedback Loop

The Agile Research Platform for Rapid Consumer Feedback. Fast, easy, reliable consumer insight for product managers and researchers alike. Fortune 500 companies trust Feedback Loop to bring the voice of the consumer into critical market decisions. With a turnkey platform that gathers consumer feedback in days, not months. Creating a feedback loop with your consumers is as easy as one, two, three. Select from pre-vetted and custom templates, upload a script, or request expert research guidance on-demand. Select an audience from your team library or create a new audience based on demographic and behavioral criteria. Include charts, text responses, videos, sentiments, and machine learning-generated insights. A research approach that provides directional feedback early and often. We’ll source your target customers from a quality audience pool of millions. Just select the demographics and behaviors you want, and Feedback Loop does the rest.

Starting Price: $1,500 per month

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Ripple Science

Ripple is a web-based software solution and active registry that facilitates the recruitment and management of research participants for clinical, translational and social science studies. Built from the ground up by researchers for researchers to truly transform participant workflow, Ripple is an end-to-end research participant management software that accelerates the entire research life cycle. Applying technology to solve patient recruitment and retention challenges, the #1 reason cited when clinical trials fail. The success of clinical trials and translational studies greatly depends on the ability of research teams to meet enrollment targets on time and on budget. Ripple Recruit empowers research teams with the automation tools and analytics necessary to accelerate the recruitment processes and maximize the likelihood of study success. Ripple Recruit provides critical insights into your recruitment campaign and workflows, including what sources are most effective.

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ARCS

Marketing Systems Group

ARCS® provides your panel members with an engaging experience to self-schedule and respond to studies while improving your operations' efficiency. ARCS panel management platform helps you find and qualify the right people, schedule them for studies, and optimize panel engagement. The ability to manage and maintain "highly engaged" participants is key to successful study completion. With access to ARCS' engaging member portal, you can easily manage participants to schedule them for studies, conduct screeners and surveys, and build profiles. The tools provided also allow you to control communication frequency while empowering your participants to decide how they would like to engage. ARCS can help you create your custom incentive program with gift cards, products, or points. The system’s tools can automate reward management while retaining full control of incentives.

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Askable

Askable is an all-in-one research operations platform that empowers UX and product teams to recruit, conduct, analyze, and report user research from one workspace. From its drag-and-drop study builder for unmoderated tests to live video-call moderation, Askable supports a wide range of research methods including surveys, online tasks, card sorting, tree tests, and diary studies, all integrated end-to-end so teams don’t need to hop between tools. It provides access to a vetted global participant panel across 50+ countries, and includes participant recruitment, scheduling, incentives, and rich analytics with heatmaps, path flows, and AI-powered summaries that surface themes and patterns automatically. The platform is designed to reduce research bottlenecks and speed insight delivery, enabling teams to move from study setup to actionable findings faster.

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Lookback

Talk to your users. See how they’re using your app or website. Interview users from anywhere in the world. Your team can watch and take timestamped notes to help surface valuable insights. Or, ask users to complete tasks on their own time. Send a test link to users and get a variety of recordings in your inbox. Remote user research in real-time for mobile and desktop. No cables required. Ask questions, get candid responses, and let participants share their screen – from anywhere in the world. Test any website, app or prototype. Every project has a unique LiveShare invite link that can be sent to as many participants as you’d like. Take research beyond the lab. Interview and record the face, screen and voice of anyone, anywhere in the world.

Starting Price: $99 per month

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Panelfox

Build and manage user profiles to better understand your panelists. Collect answers in surveys, update details from your database, and track participation all in one location. Respondents are humans, not currency. Panelfox makes it easy to personalize and automate recruitment emails/SMS at scale or 1:1. Treat your panelists with respect and never miss a response or question. With automations in Panelfox say goodbye to manual entry and headaches. Create personalized processes, branded communications, and integrate with your existing tools to fill studies while you sleep! With Panelfox you can track communication with panelists, see study statuses and see the speed with which your team works! Gain momentum and make recruitment a breeze.

Starting Price: $999 per month

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Prolific

We vet, then constantly monitor and improve our pool based on trust scores from researchers. So you get accurately completed studies, surveys, and automated checks – by trusted, well-treated, and properly-paid participants. We make sure participants are paid ethically with a set minimum reward, so they’re properly recognized for their time and motivated to answer quickly and accurately. Expect exceptionally detailed, accurate, and honest free-text responses from our engaged audiences. Answer questions quickly with our dedicated help center and friendly and expert support team. Add people to your workspaces – whether that’s colleagues or finance teams to get visibility on funding. Budget centrally, and then everyone can run studies using the shared funds.

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UserStudy

Empower your teams to make informed decisions with real insights from real people. Truly get to know your users by talking with them 1:1 without the hassle of doing recruitment yourself. Message delivery is everything. Test how well your words resonate with your audience. Make your product stand out among the crowd by testing user experience against the competition. Deep segmentation allows you to select users and professionals that align to your target audience. Begin recruiting participants in less than 24 hours. Generate key insights, collaborate seamlessly, create higlights, and systematically store data in one place. Truly get to know your users by communicating and conducting research directly with individual participants. Whether you are a marketer, content creator, or customer service representative you can gain insight into what, how, when, and where your audience or customers want your product.

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Great Question

Designers, researchers, product managers, and marketers use Great Question to build panels, schedule interviews, send incentives and share insights. Build a panel of engaged customers so you can quickly get answers to your great question. Import, invite, and filter to find your perfect match. Easily integrate or use our research calendar to schedule interviews. Launch surveys and prototype tests in minutes rather than hours. Turn interviews and survey results into consumable reports with tags, clips, highlights, and results. Share insights for anyone to view. Talking to your customers to truly understand them, and get feedback on what you're creating is the basic building block of building something truly great. Most companies today aren't set up with the systems and processes to make customer research a part of their decision-making processes. We're a small but mighty team of experienced product managers, designers, engineers, and entrepreneurs.

Starting Price: $49 per month

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Contextmapp

Set up your own diary study project in no time and invite your users to participate. Get customer insights, speed up your innovation process, find the perfect fit and deliver increased value to your customers. Contextmapp is an innovative research tool with an app for participants and a state-of-the-art dashboard for researchers. Collect feedback, qualitative insights, photos, videos, quotes and scores. High response rates with different invitation options. No monthly fees, only pay for credits per participating participant. Want to know what your users think & do – right in the moment? Contextmapp allows you to discover what people think and feel about your products, services, locations and brand, in real time. You use a dashboard, they use the Contextmapp app, available in Playstore and Appstore. Customer research has never been easier and more powerful – be a research master, share your insights, boost collaboration in your organization and aim for the best insights.

Starting Price: €29 per credit, no monthly fee

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Wondering

Take the guesswork out of your product development. Make product decisions 16x faster with AI-first user interviews, prototype tests, surveys, and concept tests. Build and launch AI-powered research prototype tests, user interviews, surveys, and design tests for real users on your website or to our global panel. Rapidly get actionable insights in 50+ languages that help you grow your product. Whether you’re interviewing 10 or 10,000 customers, AI conducts and analyzes conversations with your customers, enabling stretched teams to conduct high-yield research in 10+ languages, asynchronously. Get to know your customers and test your assumptions continuously with AI-first research. Empower your team with actionable user insights based on AI-led conversations and concept testing with real customers. Target customers in your product with action-based triggers, or recruit participants from our vetted global panel of 150k participants and over 300 demographic, and behavioral filters.

Starting Price: $149 per month

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CMNTY Platform

CMNTY Corporation

CMNTY Platform is a highly intuitive online research platform used by marketers and insights professionals for project-based and continuous insights communities. CMNTY's platform and services include panel recruitment, qual and quant research activities, video focus groups, moderation, AI-powered data analysis and reporting. CMNTY Platform offers a variety of qualitative and quantitative research methods including digital journals, discussion boards, surveys and virtual focus groups combined into a single software platform. CMNTY supports short-term projects and continuous insights communities. Launch your project within a day, and get actionable insights within just a few days or weeks. Get a 360 degree view and continuous in-depth understanding of your target audience. Provide your client or business department with actionable insights that helps them make better informed decisions.

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GetWhy

GetWhy is a generative AI-powered end-to-end consumer insights platform that converts research questions into actionable qualitative findings, captured via video interviews, and delivers them at agency-level quality in a matter of hours rather than weeks. Beginning with a simple prompt, GetWhy’s AI agent designs and launches studies, recruits participants from its global panel, conducts think-aloud interviews, transcribes responses, analyzes sentiment, and synthesizes key insights. The system draws from a knowledge base of over 250,000 qualitative sessions to surface quotes, patterns, and themes with speed and depth. The platform enables teams to move fast, empathize deeply, and execute with precision across research, concept development, messaging, and customer experience initiatives, turning the “why” behind consumer behavior into repeatable, scalable decisions.

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Articos

Articos is an AI first user testing and research platform that gives you human like insights in about 30 minutes using synthetic users. You can validate ideas, test messaging, and learn what different personas think without recruiting participants or waiting weeks for interviews and analysis.

Starting Price: $79/month

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Snap

Snap enables instant usability testing by creating AI personas that simulate real users. Upload a Figma prototype, website URL, or product screenshot, then instruct the AI personas to perform tasks, explore flows, and provide feedback. Within minutes, you receive session recordings, transcripts, and actionable recommendations, no recruiting or scheduling required. You can define custom personas based on interview transcripts or audience descriptions, select screens or pages to test, and run multiple AI participants concurrently. The platform consolidates insights across participants and delivers reports that mirror human-user test results. Snap is designed to replace weeks of manual usability testing with fast, scalable, AI-driven experiments to validate design decisions, uncover usability issues, and iterate more effectively.

Starting Price: $49 per month

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RogPanel

Rogator AG

Our panel software RogPanel supports you with the setup and administration of your online panel. You can find further information in our factsheet. The RogPanel panel software allows you to conveniently set up and manage customer-specific online panels without any programming knowledge. You can freely set up the user area according to your wishes and specifications. The integrated content management system allows you to flexibly make changes to the content and layout in real-time. Of course, if you wish, we can also take care of panel administration and study support for you. At the same time, the range of functions from sample management and participant recruitment to evaluation in the statistics area leaves nothing to be desired. This shows you all distributions with regard to the characteristics and the response behavior of the panelists. The practical connection to our community software RogQ-Lab provides you with online focus groups, forums and blogs for qualitative surveys.

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Oculid

Use our smartphone eye tracking technology to measure how participants distribute attention when interacting with your digital product, packaging, campaign or brand. Learn about users' behavior by reviewing video replays, heatmaps, clicks, test duration and task completion. Learn about the elements that draw attention and that really matter. Users and consumers can take part in your test using their smartphones in their natural environment. Get reliable data and conduct your remote studies with confidence. Save up to 80% of time and 70% of total investment compared to in-lab testing with the same quality and value. Review and analyze the results instantly on Oculid's platform. Analyse and compare the results between test participants and tasks and create charts based on your selected metrics such as Taps and fixations. See the results from the moment each test participant completes and uploads their results.

Starting Price: €100 per test

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Proven by Users

Validate the important parts of your User Experience and Visual Design with targeted research. We won't limit what you can put in your test. Our suite of UX research & testing tools lets you uncover the best design and information architecture for your users. Welcome to the complete UX testing platform that includes the types of test you need to gather qualitative and quantitative results at an affordable price. Our research platform is 100% browser based with no extensions required. Each test comes with a unique URL that you provide to the participants of your research. Have an image or a navigation structure that needs testing? You can be up and testing in minutes. Disagreements about design happen. When your participants take your test, we compile the responses immediately and provide you with the meaningful insight to make smart decisions.

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Hubble

Hubble is an all-in-one user research platform designed to empower product teams with continuous user insights throughout the product development cycle. It offers a suite of tools, including unmoderated research capabilities such as usability tests, concept tests, prototype tests, design AB tests, live product tests, card sorting, and tree tests. These features enable teams to test product ideas early, scale user research insights, and make informed product decisions. Hubble also provides in-product surveys to collect contextual feedback from users, enhancing engagement and survey response rates. Additionally, it offers participant recruitment services, granting access to a diverse pool of over 4 million B2B and B2C user personas across 150 countries, streamlining the research recruitment process. The platform integrates with tools like Figma for seamless prototype testing and supports various question types for comprehensive data collection.

Starting Price: $95 per month

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Science 37

Science 37 is a clinical research company specializing in decentralized clinical trials through its Metasite model, which eliminates physical proximity as a barrier, enabling patients to participate from anywhere. This approach expands access to over 90% of patients who are unable to participate in traditional site-based research, offering the recruiting power of 20 sites in one and providing the flexibility patients need to participate from anywhere. The Metasite is powered by a proprietary platform that drives uniform study orchestration, guiding the workflow of patients and study staff, and capturing study data without the need for manual reentry. This centralization of people, processes, and platforms delivers built-in protocol compliance, ensuring greater compliance and high-quality data. Science 37's in-house medical teams, telemedicine investigators, and mobile nurses have extensive experience in remote trial conduct across various therapeutic areas, ensuring broad reach.

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Lightster

User Testing & Interviews made easy. Send surveys or schedule conversations with your target audience and get crucial data to support your decisions today. Instantly find and connect with your target audience using over 100+ criteria and your own screening questions on Lightster. If they're not on Lightster, we'll recruit them for you for free. Use Lightster for: * Customer discovery/interviews * Surveys * User testing Features: * Live conversations - schedule moderated sessions with your target audience right on Lightster * Surveys - send surveys to users on the platform and get instant insight without breaking the bank * Recorded sessions - sessions come with screen-sharing, recording, and transcriptions built-in * Double-screening - ability to view detailed profiles before selecting for participation * Web & mobile - Lightster works on both web or mobile, giving you maximum convenience * All-inclusive pricing starting at $12.50 per session

Starting Price: $50/month

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PlaybookUX

Playbook UX

PlaybookUX is an international software that helps businesses get feedback from their target audience. Watch videos of real people interacting with your product, prototype, website, concept, and more. Our software handles recruiting, incentivizing, transcribing, and analyzing the video sessions. We leverage natural language processing to analyze research sessions. Stay on top of all your insights by building your central research repository. Since you are already conducting all of your research within PlaybookUX, tagging, searching and organizing is easier than ever!

Starting Price: $49 one-time fee

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Tobii Pro Sticky

Tobii Pro

Sticky by Tobii Pro is a self-service online platform that combines online survey questions with webcam eye tracking and emotion recognition, making advanced quantitative research simple. With this time and cost-efficient method of integrating eye tracking into your research, you can test large panels of consumers as they view targeted shelves, packs, ads, or webpages from their own computers. For a fraction of the cost of traditional in-person research, the online platform Sticky by Tobii Pro enables large-scale quantitative eye tracking research and emotion recognition as a self-service. Using the participant’s webcam, market researchers gain valuable visual and emotional data on the impact and performance of existing or new designs and placements, for example, in packaging and advertising research. The platform is integrated with online survey engines and panel companies with global reach, enabling a distributed data collection setup and with a quick turnaround time.

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Optimal Workshop

Optimal

Optimal is the world’s most loved user insights platform, empowering every role in every business to embrace user insights through accessible, AI-powered tools that drive measurable business impact. From product managers and UX researchers to designers, marketers, and CX leaders, Optimal makes it easy for anyone to discover what users need, and act on it with confidence. Run user research and user testing at scale, including usability testing, card sorting, tree testing, surveys, and prototype validation, without needing a research background. Get fast, AI-powered analysis, recruit global participants, and share clear insights that drive action. Trusted by leading teams, Optimal helps reduce risk, improve UX, and deliver better digital experiences at speed.

Starting Price: $199/month

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User Interview Exchange

Helps others and earn a UIX Token for each request that you are an interviewee for. Give a user interview, get a user interview. The User Interview Exchange is a site for creators to validate and iterate products that boost our personal and professional lives. Earn tokens by participating in user interviews. Help shape cutting-edge products by sharing your experiences in 30-minute video chat user interviews for products relevant to you. As thanks for your participation, for every user interview you participate in you will earn a UIX Token to conduct your own. Exchange tokens to conduct your own user interviews. Exchange each UIX Token for a 30-minute video chat user interview with someone in your target segment. Post a new request for a user interview and get email alerts when someone thinks they may be a good fit for your user research. The User Interview Exchange is for anyone who is trying to find users to interview for product development.

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PingPong

PingPong helps you carry out great product research by finding & scheduling interviews with users from all over the world. Our Instant panel has tens of thousands of testers recruited from all over the world. Stress-free scheduling on your terms. Tell us when you're free to run interviews and we'll get them booked into your calendar. No more worrying about software downloads and video conferencing. Our platform has video calling built in—just log in when your interview begins. Review all your completed research in a single place and share with those who need to understand it. Once your interview is completed, we'll make sure your testers get paid seamlessly. No need to track and manage your outgoing payments. User interviews and user tests made simple. We've built PingPong to take care of all your remote UX research needs in one place: from tester recruitment to payouts. Find your perfect research participants from our pool of 130.000+ users.

Starting Price: €90 per credit

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BrewSurvey

BrewSurvey is an innovative survey platform designed to simplify and enhance the process of collecting valuable feedback and data. Ideal for individuals, businesses, and researchers, BrewSurvey offers a range of powerful features tailored to meet diverse survey needs: Intuitive Interface: User-friendly design ensures ease of use for both survey creators and respondents. Mobile Compatibility: Surveys can be accessed and completed seamlessly on any device, enhancing respondent engagement. Advanced Question Logic: Customize survey flow with conditional logic and branching, ensuring relevant questions based on respondents' answers. Real-Time Data Analysis: Gain immediate insights with robust analytics tools, allowing for quick decision-making based on survey responses. Participant Recruitment: Tools to manage and recruit survey participants, facilitating targeted data collection. Multi-Language Support: Participants can choose their preferred language

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Wynter

Wynter is an on-demand market research platform for B2B that delivers quick and accurate insights into what your target audience thinks, needs, and wants, much faster than traditional methods. It offers market and brand research surveys, target persona (ICP) research, and message testing, all available through a self-serve platform with results in under 48 hours. Wynter specializes in qualitative B2B insights, with tests and surveys completed in under 48 hours and participants verified via LinkedIn profiles and corporate email addresses. The platform allows you to launch research on-demand and receive instant summaries. Wynter helps you understand your ICP’s pain points, optimize your marketing strategies, and create effective messaging.

1 Rating

Starting Price: $540

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Forsta

The most powerful, flexible, connected, and most reliable experience & research tech platform. Forsta transcends methodological and data silos. All human experience is here. If it’s insightful, it’s measurable. Use customizable surveys to seek insight from any audience, from small teams to global communities. Take the data you need from any touchpoint or channel. Forsta comes packed with the tools to bring you better data and deeper insights. So you can push your business forward. If it’s insightful, it’s measurable. Use customizable surveys or moderated online conversations to seek insight from any audience – from small teams to global communities. Take the data you need from any touchpoint or channel. Bring all your data onto a single platform. So you can see the stories behind the statistics. Use advanced analytics tools to search, sort and filter in whatever way gets you to the answers you need.

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Synthetic Users

Synthetic Users is an AI-enabled user research platform that uses advanced natural language processing and large language models to generate synthetic personas that mimic real human behavior with high “synthetic organic parity,” letting teams set research goals and run virtual qualitative and quantitative studies such as in-depth interviews, concept testing, problem exploration, custom scripts, or surveys in minutes rather than weeks. It creates personality profiles for each synthetic participant and uses a multi-agent architecture to simulate dynamic, context-aware conversations and decisions that uncover product insights, helping validate ideas, optimize user journeys, prioritize roadmaps, and explore behavior across diverse audiences; users can enrich simulations with their own proprietary data to increase relevance and control representation.

Starting Price: $2 per month

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Pathway

Pathway is a tool for modern product teams to find relevant respondents and swiftly validate UX solutions. Pathway helps to create a better user experience, get insights faster, and involve the team in the research process. Create a range of usability tests, surveys, or asynchronous user interviews using a wide variety of methodologies. Add as many blocks as you need, mix them up however you like, and throw in some powerful logic. All of this is in a super easy-to-use interface. Generate a magic link, which will evenly distribute participants over variations of your test. No more plain open-ended questions. AI reads the context according to your instructions and asks follow-up questions to get deeper insights. Get insights from exactly who you need. With 400+ filters and 130+ countries to choose from, recruiting the right testers for unmoderated research has never been easier.

Starting Price: $175 per month

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Listen

Listen Labs

Listen is an AI-driven research platform that helps businesses conduct customer interviews at scale, replacing traditional methods like surveys and focus groups. With its AI-moderated interviews, Listen provides fast, qualitative, and quantitative insights from millions of participants, all in real-time. The platform supports various use cases, including concept testing, brand perception, creative testing, and usability testing, and can handle video, audio, and text-based formats. Whether you’re testing new ideas, gauging customer sentiment, or evaluating brand value, Listen Labs provides actionable results within hours, not weeks.

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CaptureUX

Ovo Studios

CaptureUX is a right-sized, PC-based tool for UX research and usability testing. With CaptureUX, you can: Record participants in MP4 format. Annotate recordings in real time or post-test. Create stand-alone video highlights for use in websites and presentations. Generate lists of research findings/results. Publish HTML-based reports with annotations, findings, and links to MP4 video.

Starting Price: $900/year

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Mosio

Mosio, Inc.

Mosio enables research teams to improve subject adherence, communications, and data collection on mobile’s most popular channel: text messaging. Our software makes research teams more efficient in how they communicate with study participants through messaging automation and interactive elements delivered to participant mobile phones. WHO WE HELP: + Clinical Trial Sponsors (Pharma and Biotech) + Cancer Centers and Clinical Research Organizations + NIH-Funded Studies + Public Health Agencies + Clinical Trial Managers, Clinical Operations Managers/Directors, Clinical Project Managers, Principal Investigators, Clinical Research (Study) Coordinators, and any research staff who communicate regularly with study participants. BENEFITS: + Interactive dosing reminders and medication adherence alerts. + Automate data collection. + Increase engagement and adherence. + Fix your no-show problem with SMS appointment reminders. + Improve retention with automated check-ins.

Starting Price: $99/month

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Indeemo

Indeemo is an end-to-end, AI powered Video Research platform that helps MR, UX, and CX teams capture real-world insights through video, making it easier to understand people, products, and experiences deeper and at scale. Our platform combines in-app recruitment, incentive payments, an intuitive researcher dashboard with mobile apps that make it simple for participants to share videos, images, screen recordings, and text in any context at any time. Researchers can conduct 1:1 interviews and moderated usability testing or import video via our integrations with Zoom, MS Teams or Google Meet. Indeemo's advanced AI tools transcribe, translate, and analyze multimedia research content in 30+ languages, helping researchers surface insights faster. Our intuitive Reels editor makes it easy to trim and organize key video moments into impactful, shareable highlight reels.

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InsightLab

InsightLab is an AI-powered user research and analysis platform designed to streamline the extraction of insights from qualitative data. It enables users to analyze interviews, sales calls, lectures, and more, transforming open-ended survey responses and conversations into clear themes and actionable insights. The platform offers features such as automated transcription, thematic analysis, and the ability to handle data in over 70 languages, facilitating efficient and scalable qualitative research. InsightLab's AI-driven interviews allow for dynamic, conversational surveys that adapt to participant responses, providing depth comparable to traditional user interviews but at the scale of surveys. This approach helps uncover the underlying reasons behind customer behaviors, aiding product teams in making informed decisions that resonate with their target audience.

Starting Price: $15 per month

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Jimo

Target specific & segmented groups of users based on attributes, behavioral data, and momentum. Recruit participants for user interviews in context! Connect Jimo to your Calendar and let the automation do the magic. Engage your users in a laboratory where they can give feedback on surveys, figma design, maze concept, typerforms and more. Make sure users are aware of new features. Publish your latest updates, and improvements. Display it in-app as a topbar, a pop-in, or a snippet to boost engagement. Improve user engagement by sharing your latest product updates, new features, bug fixes, and more in a well-designed changelog.

Starting Price: $99 per month

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User Interviews Alternatives

Alternatives to User Interviews

UserTesting

GutCheck

Lyssna

Looppanel

Qualitative

Ethnio

UXtweak

Respondent

CleverX

Userlytics

Liveminds

Rally

Emble

Feedback Loop

Ripple Science

ARCS

Askable

Lookback

Panelfox

Prolific

UserStudy

Great Question

Contextmapp

Wondering

CMNTY Platform

GetWhy

Articos

Snap

RogPanel

Oculid

Proven by Users

Hubble

Science 37

Lightster

PlaybookUX

Tobii Pro Sticky

Optimal Workshop

User Interview Exchange

PingPong

BrewSurvey

Wynter

Forsta

Synthetic Users

Pathway

Listen

CaptureUX

Mosio

Indeemo

InsightLab

Jimo

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