Cognigy.AI
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI.
The result? Smarter automation, better service, and instant resolution across every channel.
NiCE Cognigy’s AI Agents Supercharge Your Customer Service
-Industry-specific pre-trained AI Agents
-Multilingual call and chat support (100+ languages)
-Seamless integration with existing enterprise systems
-Leverages memory and context for hyper-personalized interactions
-Absorbs enterprise knowledge to accurately answer any customer query
-Real-time assistance and actionable service insights for human agents
Business Impact for our Customers:
-30% CSAT improvement
-70% AHT reduction
-99.5% Faster response time
-99% Routing accuracy
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Intercom
Intercom is an AI-first customer service platform that enables businesses to deliver personalized and efficient customer support across multiple channels. Founded in 2011, the company offers a comprehensive suite of tools, including the Fin AI Agent, which provides instant, accurate answers to customer inquiries 24/7. Intercom's platform also features AI Copilot, assisting support agents with real-time solutions, and AI Analyst, offering insights and recommendations for support leaders. Trusted by over 25,000 global organizations, including Atlassian, Amazon, and Microsoft, Intercom facilitates over 500 million messages per month, enhancing customer interactions and support efficiency. Headquartered in San Francisco, with offices in Chicago, Dublin, Sydney, and London, Intercom continues to innovate in the customer service industry.
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Fyli
Create AI agents to automatically find your ideal customers online, post engaging content, and get more high-intent leads who are ready to buy your product. Fyli houses a rich set of features to help you supercharge your marketing efforts. With our AI agents, you can automate posting content to multiple platforms, saving you time and effort. Fyli analyzes all content to learn what works, so you can double down on it. Fyli uses cutting-edge AI models to create authentic & engaging content. You can work with Fyli in copilot mode to edit, approve and schedule content. Fyli scrapes the internet to find high-intent leads who are ready to buy. Automate your marketing with specialized AI agents who work for you 24/7. Fyli makes it easy to monitor your target audience, through subreddits and keywords to find potential users talking about the problems your product solves. It can then help you genuinely engage in discussions and organically plug your product when appropriate.
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Agents Base
AgentsBase is an AI-driven platform that automates brand growth by deploying swarms of cloud marketing agents. These agents conduct AB testing across various demographics, copywriting styles, and viral video formats, achieving CPM rates 50 to 500 times more effective than traditional advertising channels like Google, Instagram, or TikTok. The platform offers features such as automating content repurposing from YouTube, TikTok, and Loom, enabling the production of hundreds of videos daily with significantly improved CPM. Additionally, AgentsBase facilitates engagement by responding to relevant questions across social platforms, providing meaningful value that naturally mentions your brand. It also generates hundreds of SEO-optimized blogs from news articles or scientific papers, contributing to daily organic traffic growth. Users can initiate campaigns with a daily budget as low as $3, making it accessible for businesses of varying sizes.
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