Audience
Companies in need of an all-in-one review management platform
About Reputation Studio by 1440
Generate, monitor, respond to and analyze reviews from dozens of channels in a single place. Respond to customers on any platform from a single workspace, with responses posted in near real-time. Create custom alerts that allow agents to get notified as soon as a new review is posted that meets filter criteria. Customize your workspace to view aggregated reviews and Q&A in a way that supports your workflow. Create categories of keywords and tags to trigger urgency around top-of-mind issues and prioritize responses. Make responding faster and more consistent by starting with templates and customizing them to each unique review or question. Ensure responses are on-brand and accurate by setting up an approval process for managers. Assign roles and grant user permissions such as turning off the ability for editing or not allowing users to work on the same data set.
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Integrations
Company Information
1440
Founded: 2009
United States
www.1440.io/reputation-studio/
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Product Details
Platforms Supported
Cloud
Training
Live Online
Support
Online
Reputation Studio by 1440 Frequently Asked Questions
Reputation Studio by 1440 Product Features
Reputation Management
Review Monitoring
Social Media Monitoring
Campaign Management
Gamification
Response Management
Review Generation
Sentiment Analysis
Social Media Metrics
White Label
Review Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Sentiment Analysis
Campaign Management
Review Request
Social Sharing
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