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Audience

DevOps, Ops, and Engineering teams

About New Relic

There are an estimated 25 million engineers in the world across dozens of distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and simple, transparent usage-based pricing with only 2 key metrics. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

Pricing

Starting Price:
Free
Pricing Details:
New Relic Data: $0.35 per GB (after free 100 GB limit)
New Relic Data Plus: $0.55 per GB (after free 100 GB limit)
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, New Relic offers API access

Ratings/Reviews - 7 User Reviews

Overall 4.7 / 5
ease 4.4 / 5
features 5.0 / 5
design 4.9 / 5
support 4.4 / 5

Company Information

New Relic
Founded: 2008
United States

Videos and Screen Captures

Product Details

Platforms Supported
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
24/7 Live Support

New Relic Frequently Asked Questions

Q: What kinds of users and organization types does New Relic work with?
Q: What languages does New Relic support in their product?
Q: What kind of support options does New Relic offer?
Q: What other applications or services does New Relic integrate with?
Q: Does New Relic have an API?
Q: Does New Relic have a mobile app?
Q: What type of training does New Relic provide?
Q: Does New Relic offer a free trial?
Q: How much does New Relic cost?

New Relic Product Features

Application Development

New Relic empowers enterprise application developers with a comprehensive, data-driven approach to planning, building, deploying, and running software. Our unified data platform consolidates all telemetry data, offering robust full-stack analysis tools that provide deep insights into every stage of the development lifecycle. Designed for large-scale operations, New Relic helps identify and resolve issues swiftly, ensuring optimal performance and enhancing reliability. Streamline workflows and uncover the underlying causes of problems, enabling continuous improvement and innovation. With New Relic, deliver exceptional customer experiences, accelerate development cycles, and drive growth with unmatched capabilities tailored for enterprise application development.

Software Development
Debugging
Testing Management
Code Assistance
Graphical User Interface
Version Control
Web App Development
Mobile Development
Data Modeling
Deployment Management
Collaboration Tools
Access Controls/Permissions
Source Control
Reporting/Analytics
Code Refactoring
Compatibility Testing
No-Code

Application Performance Monitoring (APM)

New Relic provides an enterprise-grade Application Performance Monitoring solution trusted by millions of engineers worldwide. Tailored for large-scale operations, our platform delivers real-time insights and trending data to optimize software performance, ensuring resilience and exceptional customer experiences. Empower your enterprise engineering team with New Relic's all-in-one platform to drive innovation and efficiency in today's demanding software landscape.

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Bug Tracking

New Relic's enterprise-grade Bug Tracking software offers a robust solution for identifying, tracking, and resolving software bugs. Designed for large-scale operations, our unified data platform aggregates telemetry data across your entire tech stack, providing powerful full-stack analysis tools to detect issues early and pinpoint root causes. With real-time monitoring and detailed reporting, New Relic enables engineering teams to efficiently prioritize and address bugs, ensuring higher software quality and superior user experiences. Streamline your development process, reduce downtime, and enhance reliability with New Relic's advanced bug tracking capabilities. Empower your enterprise to deliver flawless software with New Relic.

Filtering
Workflow Management
Issue Tracking
Task Management
Backlog Management
Release Management
Ticket Management

Cloud Management

New Relic's enterprise Cloud Management solutions offer a unified platform for managing and optimizing your cloud environments. Designed for large-scale operations, New Relic consolidates telemetry data from all your cloud services, providing powerful full-stack analysis tools for complete visibility into your cloud infrastructure. Monitor performance, control costs, and ensure security with real-time insights and proactive alerts. Our advanced analytics help your engineering team identify inefficiencies, predict potential issues, and automate responses, ensuring optimal cloud performance and reliability. Simplify cloud management, enhance operational efficiency, and drive innovation with New Relic's comprehensive cloud solutions.

Access Control
Billing & Provisioning
Cost Management
Multi-Cloud Management
Capacity Analytics
Demand Monitoring
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Cloud Monitoring

Revolutionize Your Cloud Monitoring with New Relic. Gain strategic insights and ensure seamless operations. Elevate your cloud monitoring strategy with New Relic’s comprehensive observability platform designed for software engineer practitioners. Our solution provides end-to-end visibility into your cloud infrastructure, applications, and services, enabling you to proactively manage performance and mitigate risks. Make informed decisions with actionable insights that drive efficiency, reduce downtime, and optimize costs. Seamlessly integrate with your existing cloud environments to monitor in real-time, ensure compliance, and enhance operational agility. Equip your organization with the tools to not only anticipate and resolve issues swiftly but also to strategically align cloud operations with your broader business objectives, paving the way for sustained growth and innovation.

Container Monitoring

Empower your enterprise's containerized environment with New Relic's Container Monitoring solution. Designed for large-scale operations, our platform provides real-time visibility into container health, performance, and resource utilization to optimize operations. Whether running Kubernetes, Docker, or other orchestration platforms, New Relic offers comprehensive monitoring to ensure the success of your containerized deployments. Enhance efficiency, reliability, and scalability with New Relic's enterprise-grade container monitoring capabilities.

DevOps

New Relic's enterprise-grade DevOps solutions empower software practitioner teams with a unified platform that integrates all telemetry data, providing comprehensive visibility and control over the entire software development lifecycle. Tailored for large-scale operations, our powerful full-stack analysis tools enable seamless collaboration between development and operations teams, facilitating continuous integration and continuous delivery (CI/CD). By leveraging real-time insights, proactive alerts, and automation, New Relic helps teams detect and resolve issues faster, optimize performance, and enhance reliability. Drive efficiency, improve deployment speed, and deliver superior software with New Relic's DevOps solutions.

Dashboard
KPIs
Policy Management
Troubleshooting Reports
Approval Workflow
Portfolio Management
Prioritization
Release Management
Timeline Management

Digital Experience Monitoring

Transform your enterprise's digital experiences with New Relic's Digital Experience Monitoring solution. Gain holistic insights into user interactions across web and mobile applications, ensuring seamless performance and superior customer satisfaction. New Relic's unified data platform aggregates telemetry data, providing powerful full-stack analysis tools to monitor user journeys, detect anomalies, and optimize digital experiences in real-time. With automated alerts and customizable dashboards, streamline optimization efforts, minimize downtime, and drive continuous improvement. Empower your teams to deliver exceptional digital experiences and stay competitive in today's digital landscape with New Relic's advanced Digital Experience Monitoring solution.

IT Alerting

Transform your enterprise's incident response with New Relic's IT Alerting solution. Streamline alerting processes, ensure timely incident resolution, and minimize downtime. Designed for large-scale operations, New Relic automates alerting workflows, instantly notifies the right team members, and facilitates effective collaboration to resolve incidents faster. Take control of your IT operations and maintain seamless system performance with New Relic's enterprise-grade IT Alerting solution.

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Infrastructure Monitoring

Elevate your enterprise's IT infrastructure with New Relic's comprehensive monitoring solution. Gain real-time insights into the health, performance, and availability of your entire infrastructure stack, from servers to networks. Designed for large-scale operations, New Relic enables proactive issue detection, efficient troubleshooting, and optimized resource utilization to ensure peak performance and reliability. Stay ahead of potential disruptions and keep your infrastructure running smoothly with New Relic's enterprise-grade IT Infrastructure Monitoring solution.

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Optimize IT Management with New Relic. Empower strategic oversight and drive operational excellence. Elevate your IT management approach with New Relic’s advanced observability platform, designed to deliver unparalleled visibility and control. Our solution offers a holistic view of your IT environment for software engineer practitioners, integrating data from across your systems to streamline operations, enhance decision-making, and drive business outcomes. Monitor performance in real-time, identify and resolve issues proactively, and ensure optimal resource allocation with actionable insights. Foster collaboration between IT and business units, align technology investments with strategic goals, and navigate the complexities of modern IT landscapes with confidence. New Relic transforms IT management into a strategic asset, fueling growth and innovation while maintaining operational efficiency.

Remote Access
Event Logs
Software Inventory
Patch Management
License Management
IT Budgeting
Hardware Inventory
Capacity Monitoring
Scheduling
Compliance Management
User Activity Monitoring

IT Security

Strengthen IT Security with New Relic: Safeguard your enterprise with advanced threat detection and resilient protection. Elevate your IT security posture with New Relic’s robust observability platform, designed to provide software engineer practitioners with comprehensive visibility and control over your security landscape. Our solution offers real-time monitoring and advanced threat detection, empowering you to proactively identify and address vulnerabilities before they impact your business. Seamlessly integrate security insights with your broader IT operations to ensure compliance, minimize risks, and protect critical assets. Enhance your incident response capabilities, streamline security management, and align your security strategy with organizational objectives. With New Relic, fortify your enterprise against evolving threats and drive a culture of proactive security and resilience.

Intrusion Detection System
Two-Factor Authentication
Anti Virus
Event Tracking
IP Protection
Web Traffic Reporting
Internet Usage Monitoring
Web Threat Management
Anti Spam
Email Attachment Protection
Vulnerability Scanning
Spyware Removal

Incident Management

New Relic's enterprise-grade Incident Management software provides a comprehensive solution for detecting, responding to, and resolving incidents quickly and effectively. Designed for large-scale operations, our unified data platform collects telemetry data from across your software environment, offering powerful full-stack analysis tools to swiftly identify issues and their root causes. With real-time monitoring, automated alerts, and customizable workflows, New Relic enables teams to streamline incident response processes, minimize downtime, and uphold service reliability. Improve incident resolution times, enhance team collaboration, and ensure superior customer experiences with New Relic's advanced Incident Management capabilities.

Root-Cause Diagnosis
Audit Trail
Disaster Recovery
Task Management
Corrective Actions (CAPA)
Safety Management
OSHA Compliance
Incident Reporting
Ticket Management
IT Incident Management

Log Analysis

New Relic's enterprise-grade Log Analysis solutions offer a comprehensive platform for collecting, analyzing, and visualizing log data from your applications and infrastructure. Designed for large-scale operations, our unified data platform aggregates log data from various sources, providing powerful full-stack analysis tools that deliver deep insights into system behavior and performance. With real-time monitoring, advanced search capabilities, and customizable dashboards, New Relic enables you to identify trends, troubleshoot issues, and optimize system performance. Simplify log management, enhance operational efficiency, and gain actionable insights with New Relic's advanced Log Analysis solutions.

Log Management

New Relic's enterprise Log Management solutions provide a robust platform for collecting, storing, and analyzing log data from your applications and infrastructure. Designed for large-scale operations, our unified data platform aggregates log data from various sources, offering powerful full-stack analysis tools that deliver deep insights into system behavior and performance. With real-time monitoring, advanced search capabilities, and customizable dashboards, New Relic enables you to streamline log management, troubleshoot issues effectively, and optimize system performance. Simplify your log management process, enhance operational efficiency, and gain actionable insights with New Relic's advanced Log Management solutions.

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Network Monitoring

New Relic's network monitoring solutions offer a comprehensive platform for monitoring and optimizing your enterprise network infrastructure. Our unified data platform aggregates telemetry data from network devices, providing powerful full-stack analysis tools for deep insights into network performance and traffic patterns. Designed for large-scale operations, New Relic's real-time monitoring, automated alerts, and customizable dashboards enable you to swiftly identify and resolve issues, ensuring optimal network performance and reliability. Simplify network monitoring, enhance operational efficiency, and gain actionable insights with New Relic's advanced network monitoring solutions, tailored for enterprise needs.

Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring

Observability

New Relic's enterprise Observability software provides a comprehensive platform for gaining deep insights into the performance and behavior of your software systems. Designed for large-scale operations, our unified data platform aggregates telemetry data from across your entire tech stack, offering powerful full-stack analysis tools that deliver detailed insights into system behavior, dependencies, and performance. With real-time monitoring, automated alerts, and customizable dashboards, New Relic enables you to proactively identify and resolve issues, optimize performance, and deliver exceptional customer experiences. Simplify observability, enhance operational efficiency, and drive innovation with New Relic's advanced Observability solutions.

RMM

New Relic's Remote Monitoring and Management (RMM) software offers a comprehensive platform for monitoring and managing your enterprise IT infrastructure remotely. Our unified data platform aggregates telemetry data from remote devices, providing powerful full-stack analysis tools that deliver deep insights into system performance and health. Designed for large-scale operations, New Relic's real-time monitoring, automated alerts, and customizable dashboards enable you to proactively monitor and manage your infrastructure, swiftly resolve issues, and ensure optimal performance and reliability. Simplify remote monitoring and management, enhance operational efficiency, and gain actionable insights with New Relic's advanced RMM solutions, tailored for enterprise needs.

Mobile Access
Real-time Alerts
Remediation Management
Deployment Management
For MSPs
IT Asset Management
Network Monitoring
Patch Management

Server Management

New Relic's enterprise-grade Server Management solutions provide a comprehensive platform for managing and optimizing your server infrastructure. Tailored for large-scale operations, our unified data platform aggregates telemetry data from servers, offering powerful full-stack analysis tools that deliver deep insights into server performance, health, and utilization. With real-time monitoring, automated alerts, and customizable dashboards, New Relic enables you to proactively monitor and manage your servers, optimize resource allocation, and ensure peak performance and reliability. Simplify server management, enhance operational efficiency, and gain actionable insights with New Relic's advanced Server Management solutions.

Event Logs
CPU Monitoring
Patch Management
Database Servers
Virtual Machine Monitoring
History Tracking
Email Monitoring
Scheduling
Credential Management
User Activity Monitoring

Server Monitoring

New Relic's enterprise-grade Server Monitoring solutions offer a comprehensive platform for monitoring and optimizing your server infrastructure. Designed for large-scale operations, our unified data platform aggregates telemetry data from servers, providing powerful full-stack analysis tools that deliver deep insights into server performance, health, and utilization. With real-time monitoring, automated alerts, and customizable dashboards, New Relic enables you to proactively monitor and manage your servers, optimize resource allocation, and ensure peak performance and reliability. Simplify server monitoring, enhance operational efficiency, and gain actionable insights with New Relic's advanced Server Monitoring solutions.

Session Replay

Heatmaps
Mouse Tracking
Form Analytics
Eye Tracking
Session Recording
Visitor Segmentation
User Experience Analysis
Optimization Tools
User Feedback
Surveys

System Monitoring

Enhance your enterprise's system performance with New Relic's System Monitoring solution. Gain real-time insights into system health, resource utilization, and performance metrics to ensure reliability and efficiency across servers, databases, and critical components. Designed for large-scale operations, New Relic enables proactive issue detection, streamlined troubleshooting, and preemptive measures to maintain smooth system operations. Stay ahead of potential disruptions and optimize your infrastructure with New Relic's advanced System Monitoring solution.

Alerts / Notifications
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management
Antivirus Management

Vulnerability Management

Asset Discovery
Asset Tagging
Network Scanning
Policy Management
Risk Management
Vulnerability Assessment
Web Scanning
Patch Management
Prioritization

Web Analytics

New Relic's web analytics solutions provide a comprehensive platform for analyzing and optimizing your enterprise website's performance and user experience. Our unified data platform aggregates telemetry data from web servers, offering powerful full-stack analysis tools that deliver deep insights into website traffic, user behavior, and performance metrics. Designed for large-scale operations, New Relic's real-time monitoring, automated alerts, and customizable dashboards enable you to proactively monitor and optimize your website, improve user engagement, and drive conversions. Simplify web analytics, enhance operational efficiency, and gain actionable insights with New Relic's advanced web analytics solutions, tailored for enterprise needs.

User Interaction Tracking
Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking

Website Monitoring

New Relic's enterprise-grade Website Monitoring solutions provide a comprehensive platform for monitoring and optimizing the performance and availability of your website. Designed for large-scale operations, our unified data platform aggregates telemetry data from web servers, offering powerful full-stack analysis tools that deliver deep insights into website performance, user experience, and availability metrics. With real-time monitoring, automated alerts, and customizable dashboards, New Relic enables you to proactively monitor and optimize your website, ensuring superior user experiences and minimizing downtime. Simplify website monitoring, enhance operational efficiency, and gain actionable insights with New Relic's advanced Website Monitoring solutions.

Availability Testing
Event Logs
Event-Based Notifications
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling

New Relic Additional Categories

AIOps

Empower your enterprise with New Relic's AIOps solutions, offering an advanced Incident Management software that provides a comprehensive solution for detecting, responding to, and resolving incidents swiftly and effectively. Designed for large-scale operations, our unified data platform aggregates telemetry data from across your software environment, delivering powerful full-stack analysis tools to quickly identify issues and their root causes. With real-time monitoring, automated alerts, and customizable workflows, New Relic enables teams to streamline incident response processes, minimize downtime, and maintain service reliability. Improve incident resolution times, enhance team collaboration, and ensure superior customer experiences with New Relic's AIOps-driven Incident Management capabilities.

Distributed Tracing

Empower your enterprise's distributed systems with New Relic's Distributed Tracing solution. Gain deep insights into the performance of microservices and distributed architectures, allowing you to pinpoint bottlenecks and enhance end-user experiences. New Relic's Distributed Tracing offers real-time visibility into requests as they traverse complex environments, enabling you to optimize performance and ensure seamless operation of your distributed applications. Simplify troubleshooting, streamline optimization efforts, and drive innovation with New Relic's advanced Distributed Tracing capabilities.

Real User Monitoring

Empower your enterprise with New Relic's Real User Monitoring (RUM) solution. Gain valuable real-time insights into user behavior and experiences, enabling you to optimize performance and enhance customer satisfaction. With New Relic RUM, track user interactions across web and mobile applications, identify performance bottlenecks, and prioritize improvements to deliver exceptional digital experiences. Stay ahead of the competition and drive business growth with New Relic's advanced Real User Monitoring solution.

Serverless Monitoring

Maximize the potential of your enterprise's serverless architecture with New Relic's Serverless Monitoring solution. Gain real-time visibility into the performance and reliability of your serverless functions, enabling you to optimize performance and ensure seamless operation. New Relic allows you to monitor function invocations, identify latency issues, and troubleshoot errors efficiently to deliver exceptional user experiences. Stay ahead of the curve and maximize the benefits of serverless computing with New Relic's advanced Serverless Monitoring solution.

Site Reliability Engineering (SRE)

Elevate your enterprise's Site Reliability Engineering (SRE) practices with New Relic's dedicated solutions. Gain real-time insights into system reliability, optimize performance, and ensure seamless operations across your infrastructure. With New Relic's comprehensive suite of tools, including monitoring, alerting, and incident response, streamline SRE workflows, minimize downtime, and enhance user experiences. Empower your SRE team to drive business success with New Relic's advanced SRE solutions.

Synthetic Monitoring

Enhance your enterprise's digital experiences with New Relic's Synthetic Monitoring solution. Gain comprehensive insights into application performance and user journeys from diverse global locations. With New Relic, proactively identify performance issues, simulate user interactions, and ensure optimal website and application performance. Stay ahead of potential disruptions and consistently deliver exceptional user experiences with New Relic's advanced Synthetic Monitoring solution.

New Relic Reviews

Write a Review
  • A New Relic User
    COO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "New Relic is amazing"

    Posted 2024-03-05

    Pros: 1. User-friendly interface: With New Relic, navigating through different metrics and data is extremely easy. The interface is user-friendly and intuitive, making it easy for even non-technical users to understand and analyze their data.

    2. In-depth monitoring capabilities: New Relic offers comprehensive monitoring capabilities, allowing us to track everything from application performance to server health. This has helped us identify and resolve issues quickly, leading to improved overall performance.

    3. Real-time alerts: One of the best features of New Relic is its ability to send real-time alerts when an issue occurs. These alerts help us stay on top of any potential problems and address them before they impact our customers or business operations.

    4. Customizable dashboards: With New Relic, we can create custom dashboards to monitor specific metrics that are important to our business. This level of customization has been incredibly useful in tracking key performance indicators and identifying areas for improvement.

    5. Great customer support: We have always received excellent support from the New Relic team whenever we face any issues or have questions about their product. Their response time is quick, and they have been very helpful in resolving any concerns we have had.

    Cons: We don't have any issues at all with New Relic. Works great for us and we depend on it heavily.

    Overall: We couldn't be happier with our decision to use New Relic for monitoring our applications and servers. The platform's ease of use, comprehensive monitoring capabilities, real-time alerts, customizable dashboards, and excellent customer support make it one of the best tools on the market for app performance management. Despite its slightly higher price point compared to other options on the market, we believe that the value provided by New Relic makes it well worth the investment for any business looking to improve their application's performance. We highly recommend New Relic to anyone in need of a reliable and efficient monitoring solution.

    Read More...
  • Parth A.
    Software Engineer
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Unleashing the Power of Data Insights with New Relic"

    Edited 2023-08-02

    Pros: New Relic provides real-time monitoring, comprehensive observability, and proactive alerting for applications and infrastructure. It supports multiple languages, offers customisable dashboards, and enables data-driven decisions through powerful reporting and analytics, making it an essential tool for optimising performance and user experiences.

    Cons: It can be costly and has a learning curve for new users. Resource consumption, limited data storage, and overwhelming insights are other considerations. Nonetheless, it remains a powerful tool for optimising performance and user experiences, and businesses should carefully evaluate its benefits against these drawbacks.

    Overall: New Relic is a powerful performance monitoring tool providing real-time insights for applications and infrastructure. While it has some drawbacks like cost and a learning curve, its benefits in optimising performance and user experiences make it popular among organisations.

    Read More...
  • A New Relic User
    APM and Monitoring solutions product manger
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 20,000 or More
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good App. Performance Mgmt and monitoring toolset"

    Posted 2023-04-10

    Pros: Integrates with many dev. frameworks and or vendor solution stacks. Good documentation and support. great flexibility for reporting and analysis.
    Easy to get started with, but is still feature rich. works with most common cloud stacks and open source tools. Works with all major OS's , containers, serverless. Provides trans. traceability, synth monitoring and real time reporting. Supports single sign-on, on prem and cloud assets.

    Cons: Does not integrate/work well with some key proprietary vendor provided platforms (ie. SAP, Cloudera, Vmware, salesforce).
    Difficult/complex licensing strategy making it hard to manage costs.
    Regularly changing software can create some confusion to end users when major releases or changes are made without much notice.

    Overall: I have been working with New Relic for over 5yrs and feel it is a good product and capable of providing monitoring and APM solutions for most business use cases. Very good at helping to troubleshoot performance issues, UX issues, code debugging, release management improvements.

    Read More...
  • A New Relic User
    Technical Lead
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Reviewing New Relic"

    Posted 2022-12-19

    Pros: First, New Relic provides comprehensive application performance monitoring, allowing developers and system administrators to quickly identify and fix performance issues. It offers a wide range of features, including real-time analytics, alerting and notifications, code profiling, and custom dashboards. Additionally, New Relic's user interface is easy to use and provides detailed insights into application performance. Furthermore, New Relic's pricing plans are flexible, allowing users to pay only for the features they need.

    Cons: On the other hand, I've seen some people say that New Relic can be difficult to set up and configure, which may be an issue for users who are new to application performance monitoring. Additionally, some users have reported that New Relic's customer service can be slow to respond, which can be frustrating for users who are experiencing serious performance issues.

    Overall: Overall, New Relic is a powerful application performance monitoring tool that can provide deep insights into application performance. It is easy to use, offers a wide range of features, and has flexible pricing plans. However, it can be difficult to set up and configure, and the customer service can be slow to respond.

    Read More...
  • A New Relic User
    Product
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "New Relic Review"

    Posted 2022-12-18

    Pros: Great tool for developers who need to quickly identify and troubleshoot application performance problems. It also provides full-stack visibility, which allows users to monitor application performance from the client-side all the way to the server-side.

    Cons: Can be challenging to set up, especially for larger applications.

    Overall: Excellent tool for developers who need to quickly identify and troubleshoot application performance problems. It offers a comprehensive set of features, making it easy to gain visibility into application performance and user experience. The only downside is the cost, which can be expensive depending on the features you need.

    Read More...
  • Ramesh S.
    Senior Technical Support
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Smart Manager"

    Edited 2020-07-05

    Pros: #1- It gives automatic anomaly detection, by smart artificial intelligence.
    #2- New Relic can also be integrated with the Slack app.
    #3- It gives development to work faster and responsive way.

    Cons: #1- Nothing to dislike about New Relic. We are happy with Slack integration.

    Overall: New Relic is a very innovative app to manage performance. Its Slack integration gives us the best solution to manage from a single platform with other integrations. It's Artificial Intelligence helps us to work smarter.

    Read More...
  • A New Relic User
    Software Developer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent Application Performance Management tool"

    Posted 2020-06-27

    Pros: Modern & graphical user interface.
    Excellent dashboard for a comprehensive view.
    Supports multiple technologies & frameworks.
    Integrates with most cloud services.
    Supports custom plugins.
    Real time alerts & notifications.

    Cons: Expensive licensing - good for enterprises but costly for individuals or small teams.

    Overall: New Relic is one of the best Application Performance Management tool which lets you monitor your application metrics in real time. It is highly customizable and supports most frameworks.

    Read More...
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