Audience

Large organizations and service providers with a strong focus on IT security

About FastPass IVM

Workforce Identity Verification for the IT Service Desk: FastPass Identity Verification Manager (IVM)

FastPass IVM (Identity Verification Manager) is an essential tool for IT security, particularly for CISOs, enhancing help desk security through advanced user identity verification. It employs dynamic data and multifaceted authentication methods, including SMS, email, and TOTP tokens.

FastPass IVM integrates seamlessly with ServiceNow, having received certification, which ensures robust protection against identity theft. The latest news highlights its quick implementation using customizable templates, making it cost-effective and significantly reducing the risk of data breaches. Additionally, FastPass IVM logs all verification processes for monitoring and integrates with various ITSM solutions​

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Pricing

Starting Price:
$0.20/user/month

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

FastPassCorp
Founded: 2002
Denmark
fastpasscorp.com

Videos and Screen Captures

Play Video Proofing user with OKTA Push: This screenshot show the Service Desk Agent in progress of proofing the end-user. Proofing user with Phone Number Other Identity Proofing Methods Asking the User to connect if possible
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Product Details

Platforms Supported
Cloud
On-Premises

FastPass IVM Frequently Asked Questions

Q: What kinds of users and organization types does FastPass IVM work with?
Q: What languages does FastPass IVM support in their product?
Q: What other applications or services does FastPass IVM integrate with?
Q: How much does FastPass IVM cost?

FastPass IVM Product Features

FastPass IVM Verified User Reviews

Write a Review
  • A FastPass IVM User
    CISO
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Saving time and getting a more secure Service Desk"

    Edited 2026-02-02

    Pros: Really happy about the ability to handle users different per user group or action. This enables us to have one clear operational path through different Service desk Agents, some internal and some external. It is actually faster the the agents, and they are really happy about using it also!

    Cons: It is hard to configure the advanced options but then again very configurable so.

    Overall: Really happy that we are not much more secure and faster at the same time. We changed the default integration to ServiceNow as we are now doing IDV on every call to the service desk.

    Read More...
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