Cognigy.AI
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI.
The result? Smarter automation, better service, and instant resolution across every channel.
NiCE Cognigy’s AI Agents Supercharge Your Customer Service
-Industry-specific pre-trained AI Agents
-Multilingual call and chat support (100+ languages)
-Seamless integration with existing enterprise systems
-Leverages memory and context for hyper-personalized interactions
-Absorbs enterprise knowledge to accurately answer any customer query
-Real-time assistance and actionable service insights for human agents
Business Impact for our Customers:
-30% CSAT improvement
-70% AHT reduction
-99.5% Faster response time
-99% Routing accuracy
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IBM watsonx Assistant
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots.
Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
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SimpleClaw
SimpleClaw lets anyone deploy a fully configured OpenClaw AI agent in under one minute without manual infrastructure setup, server configuration, SSH keys, or code, simplifying what is normally a complex installation process into a one-click deployment that gets your autonomous assistant live quickly. You choose an AI model (such as Claude Opus 4.5, GPT-5.2, or Gemini 3 Flash), connect a messaging channel like Telegram, and SimpleClaw handles the hosting environment, pre-configured OpenClaw runtime, and backend so your assistant runs 24/7. Once deployed, your OpenClaw instance can automate real-world digital tasks by reading and summarizing emails and long documents, drafting replies and follow-ups, translating messages in real time, organizing inboxes, answering support tickets, scheduling meetings from chat, notifying you of deadlines, planning your week, tracking expenses, comparing prices, managing subscriptions, and more.
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ClawHost
ClawHost is a managed hosting platform for OpenClaw autonomous AI agents that lets users deploy and run their OpenClaw instances in the cloud with minimal setup and no DevOps knowledge; it focuses on providing a simple, one-click deployment process so an AI assistant built on OpenClaw can run 24/7 without requiring your laptop or local server to stay on. With support for major LLMs (like Claude, GPT, and Gemini) and persistent memory across sessions, agents can continue working and remembering context over time, and it integrates with messaging channels such as WhatsApp, Telegram, Slack, and others, so your AI assistant can be accessed and interacted with through familiar communication apps. Hosting through ClawHost abstracts infrastructure management, offering global cloud operations with persistent uptime, root access on self-hosted VPS environments, and full control over your agent’s environment, while automatically keeping the AI instance running.
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