Audience

Businesses searching for a CRM solution to improve their business operations

About EDAMS Billing & Customer Information

EDAMS Billing & CRM is a fully functional consolidated commercial web enabled management system that has been specifically designed to cater for the unique requirements of Utility Services Providers and Municipalities. It covers all facets of revenue management, customer relationship lifecycle, including online enquiries, meter readings, walk route management, debt management, revenue collection, direct sales, meter and connection management, billing and management reporting. The EDAMS – Enquiries module provides a quick way to browse to all related entities of a customer like personal details, properties linked to, connection and meters installed, history of meter, readings, plot, charges, payments, financial adjustments, refunds, deposits, monthly bills, debt management history, customer application history. EDAMS CRM is a comprehensive customer services system that deals with all the applications and activities related directly or indirectly to customers.

Integrations

No integrations listed.

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Company Information

Hydro-Comp Enterprises
Founded: 1986
Cyprus
edams.com/products/billing-customer-services/

Videos and Screen Captures

EDAMS Billing & Customer Information Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Training
Documentation
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online

EDAMS Billing & Customer Information Frequently Asked Questions

Q: What kinds of users and organization types does EDAMS Billing & Customer Information work with?
Q: What languages does EDAMS Billing & Customer Information support in their product?
Q: What kind of support options does EDAMS Billing & Customer Information offer?
Q: What type of training does EDAMS Billing & Customer Information provide?

EDAMS Billing & Customer Information Product Features

Utility Billing

Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Water
Work Order Management
ACH Payment Processing
Cable
Natural Gas
Trash