Audience
Companies searching for an employee tracking app and customer care system
About 9am
Always know the Real-time location, Competency & Job Log of Field Staff. You can make assignments based on current status of your employee location tracking in real-time. No investment in expensive Systems and hardware. Access data worldwide on 9am Cloud Hosted Solution. Increase profits as you decrease Wasteful Expenses. Save on Increased operational efficiency and reduced expenses. User Management module with user-defined classification and reports by roles, location, departments & groups. Always know the Real-time location, competency & job Log of field staff. You can make assignments based on the current status of your employee location tracking in real-time. Communicate with your field staff with system messages, goodbye paid calls. You never have to ask this question to your Field Staff, you already know the employee's location.
Other Popular Alternatives & Related Software
FieldEdge
FieldEdge is an all-in-one field service management platform designed to help contractors complete more jobs, streamline operations, and increase profitability. It connects owners, technicians, and office staff in one centralized system, making it easy to schedule, dispatch, invoice, and track performance. With real-time business insights, FieldEdge helps owners understand revenue drivers, measure technician productivity, and tie marketing spend directly to sales results. The platform reduces administrative work by automating billing, syncing with QuickBooks, and simplifying service agreement management. FieldEdge Mobile ensures technicians can invoice, process payments, and update work orders from the field without delays. Trusted across HVAC, plumbing, electrical, appliance repair, and locksmith industries, FieldEdge enables teams to save time, boost efficiency, and grow faster.
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Staff Care
Any company involved in field activity like marketing, service, or site work needs a workforce for the field. But it is very difficult to track all activity of the field workforce and live line location on the map. In the office, we can have cameras and thumb base attendance system for time tracking of employees. But for field staff monitoring and controlling is very difficult. A general survey says that field staff wastes 20% to 40% of the time in unproductive work. Management needs a fast, online, and live reporting tool for all field staff/employees. So that all activity can be monitored, controlled, tracked, and guided in a productive way. So every company needs field staff management software like Staff Care. So we introduced Staff Care application for all kinds of field staff involved in any kind of field activity. Like Sales, marketing, service, support, training, delivery, collection, site work, purchase, installations, and others.
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FIELD FORCE CONNECT
Track and manage your employees by real-time location tracking. Manage your product inventory and get in-depth analysis based on sales. Communicate and collaborate with your team-mate for the project. On the spot addition of expenses reimbursement and tracking. Forms can be filled once or multiple times by any user. You can capture the location where the form has been submitted. Field Force Connect application allows you to monitor your employee’s check-ins checkouts and attendance from anywhere and at any place and time. Leads are the details gathered about an individual or representative of an organization. Field Force Connect allows creating a roster plan for employees to assign tasks and to align the entire work structure. Field Force Connect suit the business process of the Manufacturing industry by enabling Field Officers, Delivery personnel, Managers and the company benefit with Sales order placements, delivery confirmation and product movement.
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ServiceWarrior
ServiceWarrior is a trusted workforce optimization solution that helps field service companies increase the productivity of their field technicians and office staff. With ServiceWarrior, field service technicians can quickly access work orders in real time, process payments and collect signatures, and take advantage of interactive office communication. Meanwhile, managers and office staff can track technician location and progress, dispatch work orders, log reports for DOT compliance, and eliminate excess paperwork. ServiceWarrior works on any Android device. Enter a new customer, create a work order, a view which driver is nearest, and dispatch the order to that driver, typically under one minute. Some of the money-saving features include tracking fuel expenses, easier monitoring or your field employees' time, on-site payment collection, and inventory management.
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Integrations
No integrations listed.
Company Information
9AM Online
India
www.9amonline.com
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Support
Phone Support
Online
9am Product Features
Field Service Management
Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Scheduling
Time Clock
Work Order Management
Contract Management
Electronic Signature
Quotes / Estimates
Routing
Service History Tracking
