eClinicalWorks vs. iCareBilling Comparison


eClinicalWorks	iCareBilling	+	+
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About Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.	About iCareBilling is an American Healthcare IT Company that provides Medical Billing, Practice Management, and RCM Software and Services to independent healthcare providers, small, medium, and large medical practices, medical groups, and hospitals throughout the United States. iCareBilling Practice Management Software and RCM Services can be integrated with any EHR/EMR, Practice Management, or Medical Billing Software with any healthcare EDI vendor/clearinghouse in the U.S. healthcare industry. iCareBilling offers integration with all leading EHRs/EMRs in the U.S. Healthcare industry and where EHR/EMR vendor doesn't offer integration, manual workflow is available to take out the patient non-clinical information to submit the claim and receive payments on the behalf of healthcare providers.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience Healthcare providers	Audience Individual Healthcare Providers, Independent Medical Practices, Medical Clinics, Group Medical Practices, and Hospitals in the United States
Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $499.00/month/user Free Version Not Supported Free Trial Not Supported	Pricing $450 per month iCareBilling offers Medical Billing Software and Services to independent healthcare practices, small, medium, and large medical groups, and hospitals throughout the United States. iCareBilling practice management software offers RCM integration with all U.S. Healthcare EHR/EMR Software. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 2.5 / 5 ease 3.5 / 5 features 4.0 / 5 design 4.0 / 5 support 2.5 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended. Cons Impossible to discontinue service so overbilled 8 months!! When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.	Pros & Cons from Real Users Pros I highly recommend iCareBilling for Medical Billing Services. They are very helpful in processing claims and troubleshooting problems. I currently employ them to do my medical billing for practice: Northeast Wisconsin Behavioral Health. After Covid-19, we had staffing issues, and iCareBilling was hired by our NP to manage the medical billing for the practice in Kareo Billing Software. iCareBilling integrated the RCM Services with our Billing Software which was great for our workflow, and we didn't feel the need to switch/migrate to a new Billing System. Cons Everything is great, they adopted our customized workflow and everything worked great. iCareBilling integrated their Billing Services with our EHR and Practice Management System so we got the maximum flexibility. There is nothing much we could say is bad about the service. They adopted our workflow which was amazing.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information eClinicalWorks Founded: 1999 United States www.eclinicalworks.com	Company Information iCareBilling Founded: 2020 United States www.icarebilling.com
Alternatives RXNT	Alternatives FutureMD FutureMD Solutions
Elation Health	DoctorMGT Doctor Management Services
Service Center Office Ally	Transcure
Foothold Foothold Technology	RXNT
Epion Health View All	I-Med Claims View All
Categories Clinic Management Supported Clinical Documentation Supported Electronic Medical Records (EMR) Supported Healthcare ERP Supported Medical Billing Supported Medical Practice Management Supported Medical Scheduling Supported Revenue Cycle Management Supported Telemedicine Supported Value-Based Care Supported Wound Care Supported	Categories Medical Billing Supported Revenue Cycle Management Supported
Revenue Cycle Management Features Accounts Receivable Supported Claims Management Supported Collections Management Supported EHR/EMR Integration Supported For Healthcare Supported ICD-10 Compliance Not Supported Insurance Verification Supported Medical Billing Supported Patient Portal Supported Patient Registration Not Supported Patient Scheduling Supported Payment Processing Supported Show More Features Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Supported E/M Coding Supported Handwriting Recognition Supported HIPAA Compliant Supported Integrated Telehealth Not Supported Meaningful Use Certified Supported MIPS Certified Not Supported ONC-ATCB Certified Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Supported	Medical Billing Features Claims Processing Supported Claims Scrubbing Supported Code & Charge Entry Supported Compliance Tracking Supported Customizable Dashboard Supported Dunning Management Supported Invoice History Supported Patient Eligibility Checks Supported Practice Management Supported Quotes/Estimates Supported Remittance Advice Supported Revenue Cycle Management Features Accounts Receivable Supported Claims Management Supported Collections Management Supported EHR/EMR Integration Supported For Healthcare Supported ICD-10 Compliance Supported Insurance Verification Supported Medical Billing Supported Patient Portal Supported Patient Registration Supported Patient Scheduling Supported Payment Processing Supported
Integrations Arrendale Associates Supported CERTIFY Health Supported CredentialingSpectrum Supported Doc-U-Aide Supported EHR 24/7® Not Supported Flip Supported Hello Patient Supported IAL (InterActive Lab) Supported Infinx Supported Luma Health Supported MedEvolve Supported OhMD Supported PatientIQ Supported Phreesia Supported PowerSpeak Supported Practice Fusion Not Supported ReferralMD Supported Rimidi Supported Saykara Supported Solventum Fluency Direct Supported Show More Integrations View All 72 Integrations	Integrations Arrendale Associates Not Supported CERTIFY Health Not Supported CredentialingSpectrum Not Supported Doc-U-Aide Not Supported EHR 24/7® Supported Flip Not Supported Hello Patient Not Supported IAL (InterActive Lab) Not Supported Infinx Not Supported Luma Health Not Supported MedEvolve Not Supported OhMD Not Supported PatientIQ Not Supported Phreesia Not Supported PowerSpeak Not Supported Practice Fusion Supported ReferralMD Not Supported Rimidi Not Supported Saykara Not Supported Solventum Fluency Direct Not Supported Show More Integrations View All 10 Integrations
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