Zoho SalesIQ vs. ipstack vs. maaiiconnect Comparison


Zoho SalesIQ Zoho	ipstack	maaiiconnect M800	+
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Built for midsize and large organizations, it combines best-in-class CRM across sales, marketing, and service with an AI-native, no-code engine that lets business teams automate workflows, deploy AI agents, and adapt processes without developer dependency. The platform includes Creatio Business Studio for building applications and AI agents using natural language and visual designers, and Creatio AI Studio — a dedicated environment for managing the full enterprise agent lifecycle, from building and deploying to governing and optimizing agents at scale. The AI CRM suite covers Marketing, Sales, and Service, each with embedded AI agents that handle routine tasks autonomously so teams can focus on higher-value work. Creatio's Unlimited Enterprise model removes per-seat, per-agent, and per-workflow pricing constraints entirely — the more your people and AI agents do together, the more value you get, without the cost scaling with it. The platform supports industry-specific deployments across 20+ verticals including financial services, manufacturing, high-tech, and public sector, backed by 700+ marketplace add-ons and a global network of 500+ partners. Recognized as a Leader and Strong Performer across multiple Gartner and Forrester reports, Creatio serves thousands of customers in 100+ countries. 586 Ratings Visit Website Visual Visitor AI Sales Rep with Person-Level Website Identification Identify and Influence Your Engaged Website Visitors into Sales-Ready Leads – Before You Commit a Single Working Hour. 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About Zoho SalesIQ is a comprehensive live chat and chatbot platform that provides businesses with website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a single platform, making it a one-stop-shop for businesses looking to improve their customer engagement and overall customer experience. It comes equipped with a patented ring view for visitor identification in real time, lead scoring, built-in audio calling, screen sharing, profanity management, and different types of bots based on your business requirement. From a codeless bot builder to an advanced AI chatbot that can be integrated with OpenAI or Zia, Zoho's in-house LLM, SalesIQ has it all. The platform also includes instant messaging channels that integrate with Instagram, Telegram, WeChat, Line and more so businesses can reach prospects and customers on platforms they already use. SalesIQ is optimized to suit the customer communication needs of both B2B and B2C businesses of	About Our real-time geolocation API service is used by thousands of developers, SMBs and large corporations all around the world. Know where your customers access your website from and customize user experiences based on IP. Years of partnership with large ISPs ensure accurate and consistent data any day of the year. Our dedicated customer support team will be at your service whenever you need assistance. The ipstack API was built with scalability and ease of use in mind. Implementation takes less than 10 minutes and uptime is guaranteed. An extensive API documentation and a quickstart guide will get you up and running within minutes. Use ipstack's extensive set of localization data to implement geographic restrictions on your site, optimize ad targeting or deliver user experiences customized based on the location of your website visitors.	About maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences. Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Zoho SalesIQ can be used by businesses of all sizes across all industries. It's the most cost effective live chat and chatbot platform you can ever get.	Audience IP geolocation API solution for developers	Audience ecommerce, online shops, companies, organisations, finance industry
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0/month Free: Three operator licenses, track and engage with 10K visitors/month, 100 chat sessions/month Basic: $10/month/user, track and engage with 50K visitors/month, one custom chatbot, 1,000 chat sessions/month, chat routing Professional: $17/month/user, unlimited chat sessions, five custom chatbots, track and engage with 100K visitors/month, instant messaging (IM) channels Enterprise: $25/month/user, track and engage with 200K visitors/month, chat translation, company profile enrichment, 10 custom chatbots, Answer Bot, Autopilot Free Version Supported Free Trial Supported	Pricing $9.99 per month Free Version Supported Free Trial Not Supported	Pricing Free Free Version Supported Free Trial Supported
Reviews/Ratings Overall 4.8 / 5 ease 5.0 / 5 features 4.5 / 5 design 4.5 / 5 support 4.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros When I had Zoho One, and had my site hosted through Zoho Sites, Zoho Sales IQ made a lot of sense for my live chat and contact us software. SalesIQ makes it really easy to talk to visitors on your website. You can set it to send out a ping when visitors perform a specific action to initiate a conversation. I also like that it plugs into Zoho CRM so you can convert visitors into sales leads if you want to. Zoho SalesIQ is a flexible visitor's engagement solution for websites. It provides real agent based and Bot based chat option. SalesIQ provides some of unique features which helps us to stay ahead of our competitors. the features are - - Bot for off hour chat -Supports real agent chat - Geo location of visitors - Tracking the visitors journey on website - Identifies New/Returning customers Zoho SlaesIQ is an incredible client chat platform. It helps to makes the relation between companies and clients. The app is available in cross-platform. It helps in making new customers. Cons Lack of plugins compatible with the system was the largest con. The mobile app has a long delay from the point when the user pings the chat and to when it actually rings on your phone. SalesIQ is very effective tool to provide good user interaction with having a deeper insights/behavior of the visitor. Zoho SalesIQ is a worthy app. Never faced any problem using its features.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Zoho Founded: 1996 India www.zoho.com/salesiq/	Company Information ipstack Founded: 2009 ipstack.com	Company Information M800 Founded: 2007 Hong Kong www.maaiiconnect.com
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Categories AI Chatbots Supported Chatbot Supported Conversational AI Supported Conversational Marketing Supported Customer Engagement Supported Lead Scoring Supported Live Chat Supported Marketing Supported Sales Supported Sales Enablement Supported Sales Engagement Supported Website Visitor Identification Supported	Categories IP Address Intelligence Supported IP Geolocation Supported Website Visitor Identification Supported	Categories Call Recording Supported Cloud Communication Platform Supported Cloud PBX Supported Conversational Marketing Supported Conversational Support Supported Customer Engagement Supported Customer Service Supported Live Chat Supported Messaging Supported Sales Engagement Supported Social Selling Supported Softphone Supported Video Conferencing Supported Web Conferencing Supported
Show More Features Chatbot Features Call to Action Supported Context and Coherence Not Supported Human Takeover Supported Inline Media / Videos Supported Machine Learning Supported Natural Language Processing Supported Payment Integration Not Supported Prediction Not Supported Ready-made Templates Supported Reporting / Analytics Supported Sentiment Analysis Not Supported Social Media Integration Supported Conversational AI Features Code-free Development Supported Contextual Guidance Supported For Developers Supported Intent Recognition Supported Multi-Languages Supported Omni-Channel Not Supported On-Screen Chats Supported Pre-configured Bot Supported Reusable Components Supported Sentiment Analysis Not Supported Speech Recognition Not Supported Speech Synthesis Not Supported Virtual Assistant Supported Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Supported Gamification Not Supported Live Chat Supported Video Content Not Supported Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Supported Offline Form Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported		Show More Features Call Recording Features Archiving Supported Call Sharing Supported Distributed Call Recording Not Supported Event Triggered Recording Not Supported File Transfer Supported Instant Retrieval Not Supported On-Demand Recording Supported Recording Bookmarking Not Supported Scheduled Recording Not Supported Screen Activity Recording Supported Video Call Recording Supported Cloud Communication Platform Features Audio / Video Conferencing Supported Call Center Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Not Supported File Sharing Supported IVR / Voice Recognition Supported Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Not Supported Web Conferencing Supported Conversational Marketing Features Appointment Scheduling Not Supported Audience Segmentation Not Supported Chatbot Supported Email Automation Not Supported Group Messaging Supported Human Handover Not Supported Lead Distribution Supported Lead Qualification Supported Mobile Messaging Supported Multi-Channel Communication Supported Product Recommendations Not Supported Video Chat Supported Customer Engagement Features Analytics Not Supported Churn Management Not Supported Communication Management Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Not Supported Gamification Not Supported Live Chat Supported Video Content Supported Customer Service Features Alerts / Escalation Not Supported Appointment Management Supported Call Center Management Supported Email Management Not Supported Knowledge Base Not Supported Live Chat Supported Performance Metrics Supported Queue Management Not Supported Self Service Portal Not Supported Social Media Integration Supported Surveys & Feedback Supported Virtual Assistant Not Supported Workflow Management Not Supported Live Chat Features Canned Responses Not Supported Customizable Branding Not Supported Geo Targeting Not Supported Offline Form Not Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Not Supported Transfers / Routing Not Supported Website Visitor Tracking Not Supported Messaging Features End-to-End Encryption (E2EE) Supported File Sharing Supported Groups / Channels Supported Payments Not Supported Search / Filter Supported Self-Destructing Messages Not Supported Stickers / GIFs Not Supported Threaded Discussion Supported Video Conferencing Supported Voice Calling Supported Sales Engagement Features Call Scripts / Call Steps Not Supported CRM Integration Supported Email Sequences Not Supported Email Tracking / Automation Not Supported Lead Management Supported Reporting / Analytics Supported Sales / Voice Dialer Supported Sales Automation Not Supported Search Not Supported Task Management Not Supported Templates Not Supported Workflow Management Not Supported Softphone Features Audio / Video Conferencing Supported Call Logging Supported Call Recording Supported Call Transfer Supported Caller Identification Supported Chat / Messaging Supported Contact Management Supported Fax Management Not Supported Video Conferencing Features Electronic Hand Raising Not Supported Mobile Access Not Supported On-Demand Webcasting Not Supported Presentation Streaming Not Supported Presentation Tools Not Supported Private Chat Supported Real-Time Chat Not Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Not Supported Video Conferencing Supported Whiteboard Not Supported Web Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Not Supported Presentation Streaming Supported Presentation Tools Not Supported Private Chat Supported Real-Time Chat Not Supported Record & Playback Ability Not Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported
Integrations ActiveCampaign Supported Blogger Supported CoreCommerce Supported Jimdo Supported Mailchimp Supported Matomo Supported Squarespace Supported Telegram Supported Truto Supported Unbounce Supported Weebly Supported WhatCounts Supported WhatsApp Supported WordPress Supported Yola Supported Zendesk Supported Zoho Directory Supported Zoho Flow Supported Zoho Sites Supported iContact Supported Show More Integrations View All 80 Integrations	Integrations ActiveCampaign Not Supported Blogger Not Supported CoreCommerce Not Supported Jimdo Not Supported Mailchimp Not Supported Matomo Not Supported Squarespace Not Supported Telegram Not Supported Truto Not Supported Unbounce Not Supported Weebly Not Supported WhatCounts Not Supported WhatsApp Not Supported WordPress Not Supported Yola Not Supported Zendesk Not Supported Zoho Directory Not Supported Zoho Flow Not Supported Zoho Sites Not Supported iContact Not Supported Show More Integrations View All 3 Integrations	Integrations ActiveCampaign Not Supported Blogger Not Supported CoreCommerce Not Supported Jimdo Not Supported Mailchimp Not Supported Matomo Not Supported Squarespace Not Supported Telegram Not Supported Truto Not Supported Unbounce Not Supported Weebly Not Supported WhatCounts Not Supported WhatsApp Supported WordPress Not Supported Yola Not Supported Zendesk Not Supported Zoho Directory Not Supported Zoho Flow Not Supported Zoho Sites Not Supported iContact Not Supported Show More Integrations View All 6 Integrations
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