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About

Secure email hosting for your business. Host your business email on a secure, encrypted, privacy-guaranteed, and ad-free email service. Zoho Mail's data centers have top-notch security and surveillance, with a reliable 99.9% uptime. Benefit from secure email hosting that supports encryption both at rest and end-to-end, along with S/MIME message encryption. Create a domain for your business and set up custom email addresses for users. Unique and professional email addresses give your company the visibility and authenticity it deserves. Zoho Mail's powerful Control Panel is the admin's go-to place for all settings, configuration, and customization. Add users, manage group aliases, set up policies to moderate business email content, and more. Retain emails across your organization for a specified period to comply with company standards and to counter legal attacks. e-Discovery helps discover such retained emails quickly.

About

eGain Mail, the leading web-based email management software for customer service, helps companies manage large volumes of customer emails and webforms responsively and effectively. When you respond to inbound inquiries promptly and professionally every time, the exceptional customer service differentiates your company from competitors immediately.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Any business or organization

Audience

Companies of all sizes and enterprises in need of a solution to manage their mails

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$2.00/month/user
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • One feature of Zoho Mail that fully elevates it beyond the competition is its ability to automatically send emails with attachments that are hidden in my inbox as internal alerts about emails that are waiting for my response. The next function is Schedule email, which is extremely generic but still vital. Sending birthday wishes to coworkers at the appropriate time makes life easier.
  • Pricing: 25MB of attachments and 5 GB mailbox is great for an Gmail alternative, competitive pricing if you're a business. Ease of use: Zoho Mail has an excellent UI, which I like more than Gmail and other alternatives.
  • Zoho Mail is an incredible solution that allows very small businesses the ability to have professional email at no cost.
  • I like that I can set up folders to segment my emails. I am able to connect Zoho Workdrive and attach files to and from email. It's very easy to compose new messages and delay sending them if you like.
  • Tons of features, Easily customizable, Very affordable and reliable. I've used it for several customers and have had no problems or complaints.

Cons

  • When I send an email to a group of people, I include the name of that group in the subject line. And the email I send is returned to my inbox if I am a member of that team. In other words, I'm getting a response to the email I wrote to myself. I absolutely detest this feature.
  • Intelligent Filters: When I was setting up my account, every e-mail sent would go to a filter, annoying for me, but you can remove those filters. IMAP/POP: I prefer to use Thunderbird, but on the free plan, you can't use IMAP or POP.
  • There are some limitations, the biggest being the inability to use IMAP or POP.
  • The search function is horrible. Coming from Gmail, it's a night and day difference. Often times I struggle to find an email that is needed.
  • The platform can be a little challenging getting to where you need to be, but once used to it I've had no problems.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Zoho
Founded: 1996
India
www.zohocorp.com

Company Information

eGain
Founded: 1997
United States
www.egain.com/products/email-management-software/

Alternatives

Proton Mail

Proton Mail

Proton AG

Alternatives

VisNetic MailFlow

VisNetic MailFlow

Deerfield Communications
Hermes SEG

Hermes SEG

Black Fish Networks LLC
Canit-Archiver

Canit-Archiver

Roaring Penguin Software
Aid4Mail

Aid4Mail

Fookes Software Ltd

Categories

Email Hosting Supported
Email Management Supported

Categories

Email Management Supported

Secure Email Gateway Features

Anti-Malware Supported
Archiving Supported
Customizable Supported
Data Loss Prevention Supported
End-to-End Encryption Supported
Real-time Dashboards Supported
Reporting / Analytics Supported
Sandbox Supported
Threat Protection Supported

Email Management Features

Data Recovery Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Not Supported
Spam Blocker Supported
Whitelisting / Blacklisting Supported

Integrations

Apple Mail Supported
MacSonik Zoho Backup Tool Supported
Mailflow Monitoring Supported
Motileo Supported
NoCodeAPI Supported
Sales Robots Supported
SendFlock Supported
Shopify Supported
Signitic Supported
Stackreaction Supported
TeamInbox Supported
TransMail Supported
TypeApp Supported
Warm Up Your Email Supported
Warmup Inbox Supported
Warmy Supported
Zoho CRM Supported
Zoho Meeting Supported
Zoho Sites Supported
viaSocket Supported

Integrations

Apple Mail Not Supported
MacSonik Zoho Backup Tool Not Supported
Mailflow Monitoring Not Supported
Motileo Not Supported
NoCodeAPI Not Supported
Sales Robots Not Supported
SendFlock Not Supported
Shopify Not Supported
Signitic Not Supported
Stackreaction Not Supported
TeamInbox Not Supported
TransMail Not Supported
TypeApp Not Supported
Warm Up Your Email Not Supported
Warmup Inbox Not Supported
Warmy Not Supported
Zoho CRM Not Supported
Zoho Meeting Not Supported
Zoho Sites Not Supported
viaSocket Not Supported
Claim Zoho Mail and update features and information
Claim Zoho Mail and update features and information
Claim eGain Mail and update features and information
Claim eGain Mail and update features and information