Vertex

Vertex

Vertex Inc.
VertexOne

VertexOne

Vertex
+
+

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About

Vertex software enables tax determination, compliance, and reporting, tax data management, and document management with powerful pre-built integrations to core business applications. Vertex brings together the tax process acumen, technology innovation, and trusted industry partnerships to create an end-to-end global indirect tax solution, reducing audit exposure and freeing up tax departments to bring more value to their company.

About

For 30 years, VertexOne has been helping utilities and energy companies across North America achieve digital transformation and business process optimization. Our suite of solutions spans the meter-to-cash process and revolutionizes the customer and staff experience. Whether you're ready to implement effective customer engagement solutions, modernize your billing and customer information systems, or embrace the power of automation and data analytics, VertexOne has you covered. VertexOne products can be used as part of a comprehensive meter-to-cash platform or as standalone solutions in your technology stack. When it comes to the right information technology provider, experience is everything. With a vast portfolio of utility technology solutions, VertexOne offers the perfect options for utility and service providers of all sizes. We've been helping utilities and energy providers serve their communities for nearly three decades.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Vertex delivers technology solutions that automate and streamline global indirect tax for companies of all sizes.

Audience

Utilities and energy service providers seeking a solution to build next-generation renewable-friendly energy networks

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Contact Vertex for pricing details.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Sales tax software selection shouldn’t be taken lightly because of the impact on the business from a financial perspective. Going through that process with Vertex was eye opening. They were able to guide us down all the necessary paths to ensure that the system was set up correctly. So, getting them involved at the start prepared us for a successful integration. The steps to the integration were clear and precise. Our UAT didn’t see any hiccups which made the go live date happen sooner than expected. After going live is when some of the struggles a company could run into with software vendors. That isn’t the case with Vertex. We had questions and their responses were immediate and accurate. This brought comfort to management because nothing seems to be lingering. We have converted all our marketplaces along with our ERP to have one source of truth and we couldn’t be happier with that decision to go with Vertex.
  • Good solution to work with ERPs and billing systems. Reliable customer support. Had no issue with the software. Valuable price for the features.

Cons

  • Currently, there isn’t anything to dislike because they take on every challenge with a team of well knowledgeable staff.
  • It was difficult to setup everything and to use the software when we just installed it. If would be great if you offered a detailed guide how to use it.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Vertex Inc.
Founded: 1978
United States
www.vertexinc.com

Company Information

Vertex
Founded: 1996
United States
vertexone.net

Alternatives

Alternatives

UltraTax CS

UltraTax CS

Thomson Reuters

Categories

Accounting Supported
Corporate Tax Supported
Finance Supported
Sales Tax Supported
Tax Compliance Supported
Tax Planning Supported
Tax Preparation Supported

Categories

Corporate Tax Features

Compliance Management Supported
Data Import / Export Supported
Data Verification Supported
Electronic Filing Supported
Exception Notification Supported
For Nonprofits Not Supported
For Partnerships Not Supported
K-1 Reporting Not Supported
Payroll & Employer Forms Not Supported
Status Tracking Not Supported
Tax Planning Not Supported

Sales Tax Features

Address Validation Supported
Audit Trail Supported
Consumer Use Tax Supported
Exemption Management Supported
Tax Calculator Supported
Tax Filing Supported
Taxability Verification Supported
Transaction Tracking Supported
Value Added Tax (VAT) Supported

Tax Practice Management Features

Approval Process Control Not Supported
Billing & Invoicing Not Supported
Client Management Not Supported
Client Portal Not Supported
Document Management Not Supported
Due Date Tracking Not Supported
Scenario Planning Not Supported
Tax Filing Supported
Tax Forms Not Supported
Workflow Management Not Supported

Utility Billing Features

Account Management Supported
ACH Payment Processing Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Supported
Trash Not Supported
Water Supported
Work Order Management Supported

Integrations

BiznusSoft HR Supported
Coupa Supported
Excede DMS Supported
Fuul Supported
Infor CloudSuite Industrial Enterprise Supported
Kenandy Supported
LTi ASPIRE Supported
MINDBill Supported
Magento Supported
Matrix Frontier Supported
Microsoft Dynamics 365 Supported
QAD Adaptive ERP Supported
QuickBooks Online Supported
Recurly Supported
RentalMan Supported
RentalResult Supported
Ryan Software Supported
S2K Enterprise Supported
Sage 100 Supported
Superwise Supported

Integrations

BiznusSoft HR Not Supported
Coupa Not Supported
Excede DMS Not Supported
Fuul Not Supported
Infor CloudSuite Industrial Enterprise Not Supported
Kenandy Not Supported
LTi ASPIRE Not Supported
MINDBill Not Supported
Magento Not Supported
Matrix Frontier Not Supported
Microsoft Dynamics 365 Not Supported
QAD Adaptive ERP Not Supported
QuickBooks Online Not Supported
Recurly Not Supported
RentalMan Not Supported
RentalResult Not Supported
Ryan Software Not Supported
S2K Enterprise Not Supported
Sage 100 Not Supported
Superwise Not Supported
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