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About

Behavior-Based Customer Messaging. Perfect for Your SaaS. Onboard and engage your SaaS users with targeted behavior-based campaigns. Choose the right channel — email or in-app messages — to deliver the right information when your users need it the most. Onboard your users with automated behavior-based campaigns. Deliver the right information at the right time. Trigger automated email campaigns based on what users do (or don’t do) in your product. Choose the right channel for each message: deliver via email or in-app messages. Segment your users based on their behavior. Send one-off broadcasts to make announcements and promote new features. Use built-in campaign templates, so that you never have to start from scratch. View your user profiles in a simple admin dashboard. Add filters or dive straight into user profiles one by one, where you can see all their events and properties.

About

Userorbit is an AI-native product experience platform for SaaS teams. It brings product analytics, interactive demos, demo videos, no-code product tours, onboarding checklists, surveys, announcements, changelogs, feedback boards, public roadmaps, help centers, and a shared support inbox into one connected workspace. Teams can capture customer signals, prioritize requests with AI-assisted summaries, publish targeted release communication, guide users to new features, and measure adoption, engagement, funnel drop-offs, and completion. Userorbit supports custom branding and domains, audience segmentation, integrations, role-based access controls, audit logs, and enterprise deployment options. It helps product, growth, customer success, support, and product marketing teams replace fragmented point tools with a single system that connects the customer journey from first demo through onboarding, support, feedback, and the next release.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small to mid-sized SaaS businesses that want a behavior-based customer communications platform

Audience

SaaS product, growth, product marketing, customer success, and support teams at startups and enterprises

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$99 per month
Or $79 per month if billed annually
Free Version Not Supported
Free Trial Supported

Pricing

$95 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Userlist
Founded: 2017
United States
userlist.com

Company Information

Userorbit
Founded: 2024
India
userorbit.com

Alternatives

Alternatives

StepsKit

StepsKit

Crown Road Software

Categories

Categories

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Not Supported
In-App Training Supported
Launch Management Not Supported
Multi-Language Not Supported
Self Service Tools Not Supported
Surveys & Feedback Not Supported
User Onboarding Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Not Supported
Content Management Supported
Email Distribution Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Success Features

Account Alerts Not Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Not Supported
Onboarding Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Transactional Email Features

A/B Testing Not Supported
Contact Database Supported
Dynamic Content Supported
Email Monitoring Not Supported
Mailing List Management Supported
Reporting/Analytics Supported
Spam Check Not Supported
Template Management Not Supported

Integrations

RudderStack Supported
Segment Supported
Stackreaction Supported

Integrations

RudderStack Not Supported
Segment Not Supported
Stackreaction Not Supported
Claim Userlist and update features and information
Claim Userlist and update features and information
Claim Userorbit and update features and information
Claim Userorbit and update features and information