UserGuiding vs. Userflow Comparison


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About The easiest way to create product walkthroughs. Create interactive product tours in minutes with the most non-technical friendly tool, without coding. Create a smooth experience for your new and existing users. Show how your product works to your new users and guide them to success. Introduce and highlight new features with personalized guides. Engage right segment of your users at the right time and increase conversion. Measure customer satisfaction with NPS surveys to capture important insights. Help your users get instant answers with interactive user manuals.	About Userflow helps B2B SaaS companies turn new signups into active, retained customers with AI-guided, in-app experiences built without code. Product and marketing teams use Adoption Studio to design and launch Tours & Guides, Checklists, Tooltips, Banners, Surveys, and a Resource Center—proactively guiding users from onboarding through ongoing feature adoption, and targeting each experience to the right users with built-in segmentation and analytics. FlowAI runs underneath all of it, and CS teams tap into that intelligence directly through Adoption Agent, which answers user questions on demand and guides them to the right in-app action the moment they ask. Userflow also runs on a bi-directional MCP: ask questions about your flow and user data, or build a new Flow, right from whatever LLM you're already using—Claude, ChatGPT, or otherwise. The result is faster time-to-value, higher activation and retention, and far less onboarding busywork pulled from engineering and support.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies of all kinds	Audience Companies, teams and developers requiring an user onboarding solution to build customized in-app tours, checklists and surveys
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $149 per month Free Version Not Supported Free Trial Supported	Pricing $100/month Userflow offers two products, and you can try either one free for two weeks, no credit card required, to start. Adoption Studio is the primary product—the no-code builder teams use to design and launch in-app guidance like tours, checklists, tooltips, and banners—starting at $500/month ($400/month billed annually) for 1,000 monthly active users, with usage-based tiers as you scale beyond that. Adoption Agent adds AI-powered, on-demand support on top of Studio, starting at $100/month ($80/month billed annually) with 500 AI credits included per month. Both include unlimited seats, three environments, and SOC 2 Type II, ISO 27001, and GDPR compliance. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information UserGuiding Founded: 2018 United States userguiding.com	Company Information Userflow United States userflow.com
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Categories Conversion Rate Optimization Supported Digital Adoption Platforms Supported Interactive Product Tour Supported NPS Supported	Categories Digital Adoption Platforms Supported Mobile App Analytics Supported
Digital Adoption Platforms Features Audience Segmentation Supported Content Creation Not Supported Contextual Guidance Supported Data Validation Not Supported In-App Training Supported Launch Management Supported Multi-Language Supported Self Service Tools Supported Surveys & Feedback Supported User Onboarding Supported	Digital Adoption Platforms Features Audience Segmentation Supported Content Creation Supported Contextual Guidance Supported Data Validation Not Supported In-App Training Supported Launch Management Supported Multi-Language Not Supported Self Service Tools Supported Surveys & Feedback Supported User Onboarding Supported
Integrations Amplitude Not Supported ChatGPT Not Supported Claude Not Supported Heap Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Intercom Not Supported LogRocket Not Supported Mixpanel Not Supported Perplexity Not Supported RudderStack Not Supported Salesforce Not Supported Segment Not Supported Slack Not Supported Stackreaction Supported Zapier Not Supported Zendesk Not Supported Show More Integrations View All 1 Integration	Integrations Amplitude Supported ChatGPT Supported Claude Supported Heap Supported HubSpot CRM Supported HubSpot Customer Platform Supported Intercom Supported LogRocket Supported Mixpanel Supported Perplexity Supported RudderStack Supported Salesforce Supported Segment Supported Slack Supported Stackreaction Not Supported Zapier Supported Zendesk Supported Show More Integrations View All 16 Integrations
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