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About

Unitrends Unified Backup platform protects your data no matter where it lives. A complete and agile platform, Unitrends offers protection for on-premises infrastructure, cloud-based workloads, SaaS applications and remote endpoints devices like PCs and workstations. Integrations with remote management, security and IT documentation tools provide end-to-end protection from human error, cyberthreats and inject automation and artificial intelligence to simplify complex systems. Managed through a singular portal, Unitrends offers a unified experience with visibility and control across a complete backup infrastructure.

About

Attack the downtime problem without the hassle and anxiety of legacy backup. Switch to a solution built on 30 years of innovation with no upfront cost – making the promise of cloud economics achievable for every MSP. The Unitrends MSP Portal is built to give you complete visibility into your entire backup universe so you can monitor and manage everything from one place. Who has time to manage backups all day? The Unitrends MSP Portal is tightly focused on helping you address problems so you can get in, get out, and get on with your day. BackupIQTM uses artificial intelligence to surface the most important issues so you can feel confident that your technicians are working on the right things all the time. Automatically send beautiful reports every week, month, or quarter so your customers rest easy knowing they’ve got a stellar team and world class technology keeping their business up and running.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and organizations of organizations of all sizes

Audience

MSPs that want a backup solution for their clients

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Hardware appliance is capacity-based pricing.
Virtual appliance (software) is resource-based pricing.
Subscription and perpetual licensing available with flexible payment options.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.9 / 5
features 4.8 / 5
design 4.6 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Years ago (20+) we installed a lot of machinery in our plant that required multiple servers to run. We still run on the same setup today. We did virtualized our environment and maintained the same server/software solution. We started using Unitrends after we virtualized about 12 years ago. Data doesn't change much with these servers but occasionally we do have issues and Unitrends has allowed us to quickly roll back a snapshot and keep on trucking.
  • Easy to setup, easy to maintain, easy to change as our needs change. Very flexible to cover all of our backup needs.
  • Ease of use, support response time, ability to backup using VMWare, HyperV, Windows, Linux, and other type of systems. WebUI is logical and simple to understand. Unitrends Forever Cloud is an amazing solution when immutable offsite backups are needed.
  • I love their support cause I can count on them when I am not able to figure an issue. Their software is easy to use and we are able to manage it with no issues 99% of times.
  • Quick, easy to use, great customer support, the communication from the support team has been awesome.

Cons

  • Have to update the appliance hardware about every 3 years.
  • No cons really. We really like this solution a lot.
  • There isn't a lot about Unitrends Recovery Systems that I don't like, in fact, there isn't anything at all!
  • Sometimes when a big update happens, it takes time to figure where the tools are and how to figure it out again.
  • I wish I could could think of one, but at the present time, I can’t.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Kaseya
Founded: 2004
United States
www.unitrends.com

Company Information

Kaseya
Founded: 2000
United States
www.unitrends.com/solutions/msp-backup-solutions/

Alternatives

Alternatives

NovaBACKUP Managed Backup

NovaBACKUP Managed Backup

NovaBACKUP Corporation
Bacula Enterprise

Bacula Enterprise

Bacula Systems
Veritas NetBackup

Veritas NetBackup

Veritas Technologies

Categories

Categories

Backup Supported
Data Deduplication Supported
Data Recovery Supported
MSP Supported
RMM Supported
Server Backup Supported

Backup Features

Backup Log Supported
Backup Scheduling Supported
Cloud Backup Supported
Compression Supported
Continuous Backup Not Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Business Continuity Features

Backup Log Supported
Backup Scheduling Supported
Compression Supported
Continuous Backup Not Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Multiple System Support Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Data Recovery Features

Web Access / Restoration Supported
Backup Log Supported
Backup Scheduling Supported
Compression Supported
Continuous Backup Not Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Multiple System Support Supported
Remote Server Options Supported
Secure Data Storage Supported

Data Center Backup Features

Continuous Data Protection Not Supported
Deduplication Supported
Encryption Supported
File Archival Supported
File Compression Supported
Platform Agnostic Supported
Regular Snapshots Supported
Reporting / Analytics Supported

Backup Features

Backup Log Supported
Backup Scheduling Supported
Cloud Backup Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Business Continuity Features

Backup Log Supported
Backup Scheduling Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Multiple System Support Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Server Backup Features

Backup Scheduling Supported
Bare-Metal Restore Supported
Compression Supported
Continuous Backup Supported
Differential Backup Supported
Disaster Recovery Supported
Encryption Supported
Incremental Backup Supported
VM Backup Supported

MSP Features

Backup Management Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Not Supported
Help Desk Not Supported
Issue Management Not Supported
Live Chat Not Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Not Supported
Remote Systems Monitoring Not Supported
Scheduling Not Supported

Integrations

Autotask PSA Supported
Google Workspace Supported
IT Glue Supported
Kaseya BMS Supported
Kaseya VSA Supported
Microsoft 365 Supported
Microsoft Azure Supported
MyGlue Not Supported
Network Detective Pro Supported
Network Glue Not Supported
Salesforce Supported
Spanning Backup Supported

Integrations

Autotask PSA Not Supported
Google Workspace Not Supported
IT Glue Not Supported
Kaseya BMS Not Supported
Kaseya VSA Not Supported
Microsoft 365 Not Supported
Microsoft Azure Not Supported
MyGlue Supported
Network Detective Pro Not Supported
Network Glue Supported
Salesforce Not Supported
Spanning Backup Not Supported
Claim Unitrends Backup and update features and information
Claim Unitrends Backup and update features and information
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Claim Unitrends MSP and update features and information