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About

If you want to build a stronger connection with your customers and turn them into company advocates who evangelize your brand, use Thnks to foster stronger relationships with your clients, build brand loyalty, and make your customers feel personally cared about by expressing gratitude. If you are leading a virtual user training for a customer, wow them with a power lunch for the team sent earlier in the day so that they can order in at the office and turn your presentation into a lunch and learn experience! We all make mistakes, but it’s what you do after that matters for your customers. Resolve the tricky situation with a little humor and breakfast on you by sending an ‘eggstra’ sorry sandwich. Whether it’s related to business or something exciting in your client’s personal life, Thnks has so many options for saying “congrats!”. Some of our most popular options are cocktail kits with all the ingredients to make your client’s favorite drink!

About

Grow, retain, and engage your customer base instantly with 24/7 coverage. It is fully automated so you can get back to what matters most. True Lark (formerly FrontdeskAI) offers an AI assistant named Sasha. Sasha responds to your missed calls via text with quick-empathic responses 24/7. And it’s all fully automated, so you don’t have to lift a finger. Technology that matches how you run your business, not the other way around. Freedom to structure your business your way. Sasha manages your website to help answer questions, book classes or appointments, and connect with new clients. Increase revenue and retention by matching clients with the right pricing option and service in your brand's unique voice.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking an engagement solution to build a stronger connection with their customers

Audience

Any company that schedules appointments or classes in the wellness, fitness, health, beauty, and dental sectors

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$199 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Thnks
United States
www.thnks.com/customer-engagement

Company Information

True Lark
Founded: 2017
United States
truelark.com

Alternatives

Alternatives

Kiute Pro

Kiute Pro

Kiute

Categories

Categories

Conversational AI Supported
Live Chat Supported
Medical Scheduling Supported
Salon Supported
Scheduling Supported
Spa Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Not Supported
Group Scheduling Supported
Mobile Access Not Supported
Multi-Location Supported
Online Booking Not Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Supported
Multi-Languages Not Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Conversational Marketing Features

Appointment Scheduling Supported
Audience Segmentation Not Supported
Chatbot Supported
Email Automation Supported
Group Messaging Not Supported
Human Handover Not Supported
Lead Distribution Not Supported
Lead Qualification Not Supported
Mobile Messaging Supported
Multi-Channel Communication Not Supported
Product Recommendations Supported
Video Chat Not Supported

Live Chat Features

Canned Responses Not Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Not Supported
Drag & Drop Not Supported
Facility Scheduling Not Supported
Multi-Location Supported
No-Show Tracking Not Supported
On Call Scheduling Not Supported
Patient Records Not Supported
Patient Scheduling Supported
Physician Management Not Supported
Recurring Appointments Not Supported
Self Service Portal Not Supported
Staff Scheduling Not Supported

Salon Features

Appointment Management Not Supported
Booth Rental Not Supported
Client Profiles Supported
Employee Management Not Supported
Inventory Management Not Supported
Loyalty Program Not Supported
Multi-Location Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Recurring Appointments Supported

Scheduling Features

Alerts/Notifications Not Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Not Supported
Class Scheduling Supported
Employee Scheduling Not Supported
Facility Scheduling Not Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Not Supported
Payment Processing Not Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Not Supported
Room Booking Management Not Supported

Spa Features

Appointment Management Supported
Client Management Supported
Employee Management Not Supported
Inventory Management Not Supported
Loyalty Program Not Supported
Membership Management Not Supported
Online Booking Supported
Payroll & Commission Not Supported
Point of Sale (POS) Not Supported

Integrations

Booker Not Supported
Boulevard Not Supported
Gmail Supported
Google Chrome Supported
Mindbody Not Supported
Phorest Salon Software Not Supported
X (Twitter) Supported

Integrations

Booker Supported
Boulevard Supported
Gmail Not Supported
Google Chrome Not Supported
Mindbody Supported
Phorest Salon Software Supported
X (Twitter) Not Supported
Claim Thnks and update features and information
Claim Thnks and update features and information
Claim True Lark and update features and information
Claim True Lark and update features and information