Textedly vs. Texting Base Comparison


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About SMS Marketing Services made easy. Instantly send 10 or 100,000 SMS or MMS picture text messages to any mobile phone number. Easily build an opt-in subscriber list. Schedule text messages to go out any time you want. Track text message delivery. Our plans start at only $24 per month. Or try our Annual Plans and pay up-front for one year, and get 20% more messages instantly. Plus FREE bonus messages on the Annual Plan.	About Texting Base is a spam-free cloud-based text marketing software that is suitable for mid-sized and large companies. Texting Base offers features such as group texting, campaign management, personalized campaigns, and message scheduling. With Texting Base's scheduled messaging feature, users can send campaigns at predefined times. Texting Base also features smart groups that enables users to tag individuals in the contact lists based on their attributes.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Serves small and medium-sized businesses as well as large-scale enterprises.	Audience mid-sized and large companies
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $24.00/month Starting at just $24 per month. Free Version Not Supported Free Trial Supported	Pricing $50.00/month/user Starting price $50.00/month/user Free Version Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 3.0 / 5 ease 3.0 / 5 features 2.5 / 5 design 3.0 / 5 support 3.0 / 5 Read all reviews
Pros & Cons from Real Users Pros The app is very professional looking and easy to use. The customer service is very responsive. They got me up and running it very little time. This is a great tool to keep my customers updated. Cons I didn't have any issues with Textedly. Customer service got me up and running it very little time.	Pros & Cons from Real Users Pros NOTHING. I never used the services. It was the first one to pop up, when I found another company they would not refund me. POOR DECISION! DO NOT SUPPORT THEM plenty of companies out there. I've been with Texting Base for 4 years. If I ever had an issue, they've made it right. Their customer service keeps me as a client. I've had several emergencies, that were my fault but they've handle it, even late at night. Cons I signed up, but found another program that was easier and cheaper. I tried canceling, within a day or two, never sending 1 text and I was told that I could not cancel. I will be losing my $200. The excuse was that they use a 3rd party for all transactions and they don't give refunds. I find this policy horrible and unfair. I don't recommend this company to anyone, KEEP SEARCHING. They should run a fair and honest business, They don't, DO NOT SUPPORT THEM. There are cheaper services but I feel there is loss in customer service with others that make this company worth continuing doing business with. I wish they had a one time payment option in addition to the subscription. Offer a worthwhile discount with a subscription to make it worth it, but also be able to pay without subscribing. I use the service 8 months out of the year. If they had this option my review could be stronger.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Not Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Textedly Founded: 2015 United States www.textedly.com	Company Information Texting Base Founded: 2012 United States www.textingbase.com
Alternatives TextUs	Alternatives UltraSMSScript
SlickText	TXT180
Text Request	Textla
TXTImpact	txtsignal Seventh Compass
SimpleTexting Sinch View All	Betwext Betwext.com View All
Categories Bulk SMS Supported Business Text Messaging Supported Customer Communications Management Supported Customer Engagement Supported Customer Experience Supported Customer Service Supported Customer Success Supported Mobile Marketing Supported Proactive Notification Supported SMS Gateways Supported SMS Marketing Supported	Categories Bulk SMS Supported SMS Marketing Supported
SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Not Supported Show More Features Customer Communications Management Features Batch Communications Supported Chat / Messaging Supported Content Management Not Supported Email Distribution Not Supported Interactive Content Not Supported Multi-Channel Communications Supported On-Demand Communications Supported Personalization Supported Print Management Not Supported Template Management Not Supported Video Content Not Supported Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Supported Gamification Not Supported Live Chat Not Supported Video Content Not Supported Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Not Supported Survey Management Supported Text Analysis Supported Trend Analysis Not Supported Customer Service Features Alerts / Escalation Supported Appointment Management Supported Call Center Management Not Supported Email Management Not Supported Knowledge Base Not Supported Live Chat Supported Performance Metrics Not Supported Queue Management Not Supported Self Service Portal Not Supported Social Media Integration Not Supported Surveys & Feedback Supported Virtual Assistant Not Supported Workflow Management Not Supported Customer Success Features Account Alerts Supported Account Management Not Supported Communication Management Supported Customer Engagement Supported Customer Lifecycle Management Not Supported Health Score Not Supported Onboarding Not Supported Revenue Management Not Supported Usage Tracking / Analytics Supported Win / Loss Analysis Not Supported Mobile Marketing Features Channel Attribution Supported Contextual Targeting Supported Coupons Supported Email Marketing Supported Engagement Monitoring Supported In-App Marketing Supported Location-Based Marketing Supported Push Notifications Supported Text Messaging Supported Text-to-Win Not Supported	SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Supported
Integrations Axis LMS Supported View All 1 Integration	Integrations Axis LMS Not Supported
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