TABLE

TABLE

Table
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+

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About

One Platform, Countless Customer Solutions. TABLE provides all-in-one, on-demand customer service—when, where, and how the customer wants. Everything happens in one seamless interface. From first click to fiftieth purchase, the customer will have easy, instant access to your products and services. And TABLE will remember everything you need to know about them. Smart for your company, unforgettable for your customers. TABLE delivers the best experiences across the entire customer journey. Our sales and marketing campaigns are more aligned than ever! Chart Your Customer Journey With Confidence TABLE integrates with your company to create a seamless customer journey. You’ll have the tools to guide your customers every step of the way. Enable All-in-One 
Customer Service TABLE is so much more than chat. TABLE can deploy automated actions tailored for the customer, from appointments to payments. Plus, your experts can interact with customers through voice and video calls.

About

Responsive questionnaires designed to provide a personalized experience, whether on mobile or desktop. Customers give very powerful feedback through unstructured survey text. The Text Analysis Tool uses Artificial Intelligence techniques to automatically analyze these text feedbacks, so you can understand the most critical points of the journey. Engage customers, employees and managers, and increase customer response time with automatic customer journey alerts by email or SMS. With Close the Loop Chat You can meet the real-time demands of customer satisfaction survey responses. The news is that this feature allows the company to interact with the consumer through a chat, available on the platform, and the customer receives feedback in their email as in a conversation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Retailers looking for a simple communication interface to connect with customers

Audience

Companies searching for a Complaint Management solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39 per user, per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$50.99 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Table
Founded: 2016
United States
table.co

Company Information

binds.co
Founded: 2015
Brazil
binds.co

Alternatives

Alternatives

Delighted

Delighted

Qualtrics
Twilio Flex

Twilio Flex

Twilio
Lime Connect

Lime Connect

Lime Connect (formerly Userlike)

Categories

Live Chat Supported

Categories

NPS Supported
Text Analytics Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Supported
Video Content Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Customer Experience Features

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Not Supported

Complaint Management Features

Case Management Not Supported
Complaint Classification Not Supported
Corrective Actions (CAPA) Not Supported
Customer Complaint Tracking Not Supported
Feedback Management Not Supported
Forms Management Not Supported
Issue Tracking Not Supported
Quality Assurance Management Not Supported
Routing Not Supported
Self Service Portal Not Supported
Social Media Monitoring Not Supported
Survey Management Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Not Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Not Supported
Survey Management Supported

Integrations

Gmail Supported
Google Cloud Platform Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
JSON Not Supported
Java Not Supported
Microsoft Outlook Supported
Microsoft Power BI Not Supported
Node.js Not Supported
PHP Not Supported
Postman Not Supported
Python Not Supported
Ruby Not Supported
Salesforce Not Supported
Slack Not Supported
Stripe Supported
VTEX Not Supported
WordPress Supported
Zapier Not Supported

Integrations

Gmail Not Supported
Google Cloud Platform Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
JSON Supported
Java Supported
Microsoft Outlook Not Supported
Microsoft Power BI Supported
Node.js Supported
PHP Supported
Postman Supported
Python Supported
Ruby Supported
Salesforce Supported
Slack Supported
Stripe Not Supported
VTEX Supported
WordPress Not Supported
Zapier Supported
Claim TABLE and update features and information
Claim TABLE and update features and information
Claim binds.co and update features and information
Claim binds.co and update features and information