Systum

Systum

Systum, Inc.
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About

Become a world-class business through a single operating platform. Systum helps you to manage inventory, operations, sales and customer service all from a single software application. Then, use the power of business intelligence that comes from real-time customer data to transform your growing wholesale distribution business into a highly-profitable enterprise.

About

TrueCommerce is the only electronic data interchange (EDI) provider that offers a true one-stop shopping solution for EDI compliance. Affordable, robust, and easy-to-use, TrueCommerce EDI Solution streamlines order processing, reduces manual data-entry errors, and increases employee productivity. The company's core software product, TrueCommerce EDI Transaction Manager, supports any trading partner using ANSI ASC X12 EDI standards and converts business documents (e.g. purchase orders and invoices) into an EDI-compliant format.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Wholesale Distributors, B2B eCommerce, Multichannel Sellers

Audience

TrueCommerce helps organizations of all sizes to cost-efficiently establish, maintain, and grow their customer relationships by optimizing their supply chain processes.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$625/month
For pricing details, visit https://www.systum.com/pricing/
Free Version Not Supported
Free Trial Supported

Pricing

Pricing can be shared as part of a quote.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.9 / 5
design 5.0 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Using a single application instead of half a dozen to manager our operation has saved countless hours. Instead of stringing together reports from different systems that have different formatting etc. I can manage inventory from one central hub.

Cons

  • none of it is bad i think the portion that could be improved is the crm, but we also use another sales CRM so I don't mind it.

Pros & Cons from Real Users

Pros

  • The ease of using their system, form the up front training to questions/help on line. As a smaller publisher, I like the fact that they notify me when orders have been placed.
  • The interface is very easy to use. Even the "technology challenged" will not have an issue using it.
  • I love the fact that I can invoice my clients directly through Foundry, and payment is received within a couple of days. I do not have to deal with paperwork or the postal system. Anytime I have a question it is promptly answered and I am made to feel that I am their most important client at that time. Problems are fixed promptly and accurately the first time. The staff is always friendly and professional.
  • TrueCommerce is easy to use, easy to learn and the support is great. You can submit a question online or call for immediate assistance. I have been using this platform for years. The more experience I have, the more I get to know it; plus the agents let you know what they are doing so a lot of the time you can fix things on your end with updates to accounting platforms and integration etc.
  • Very user friendly. I am not great with computers but even I can manage this. Everything is at your fingertips. You don't have to go searching for everything.

Cons

  • None at this time. Sometimes when asking questions I have to dive in deep to find my answers.
  • We don't have any. Everything always works as it should.
  • I don't have anything negative to say, I like all aspects of the company.
  • I still would like to see the ship date in an inbox column. Would be way easier instead of printing every PO.
  • Nothing comes to mind as being a problem. I like all the stuff.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Systum, Inc.
Founded: 2014
United States
systum.com

Company Information

TrueCommerce
Founded: 1995
United States
www.truecommerce.com

Alternatives

Kentro

Kentro

Kentro.io

Alternatives

Elevate EDI

Elevate EDI

EDI Support LLC
WinMan ERP

WinMan ERP

WinMan ERP Software
LOCATE Inventory

LOCATE Inventory

New Tack Inc.
Kentro

Kentro

Kentro.io
OrderWise

OrderWise

Forterro

Categories

CRM Supported
Dashboard Supported
Distribution Supported
eCommerce Supported
ERP Supported
Inventory Control Supported
Order Entry Supported
Order Management Supported
Quoting Supported
Sales Enablement Supported
Sales Forecasting Supported
Shipping Supported

Categories

B2B eCommerce Supported
B2B Gateways Supported
Distribution Supported
Dropshipping Supported
EDI Supported
Order Entry Supported
Order Fulfillment Supported
Order Management Supported
PIM Supported
Purchase Order Supported

Distribution Features

Barcoding / RFID Supported
Import / Export Management Supported
Inventory Management Supported
Order Management Supported
Purchasing Supported
Returns Management Supported
Sales Forecasting Supported
Shipping Management Supported
Warehouse Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Supported
Inventory Optimization Supported
Kitting Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Not Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Supported
Warehouse Management Supported

Multi-Channel eCommerce Features

Catalog Management Supported
Channel Management Supported
Data Synchronization Supported
Email Marketing Supported
Inventory Management Supported
Marketplace Integration Supported
Mobile Commerce Supported
Order Management Supported
Promotions Management Supported
Returns Management Supported
SEO Management Supported
Shopping Cart Supported
Social Commerce Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Business Intelligence Features

Ad Hoc Reports Supported
Benchmarking Supported
Budgeting & Forecasting Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Supported
Predictive Analytics Not Supported
Profitability Analysis Supported
Strategic Planning Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Dashboard Features

Annotations Supported
Data Source Integrations Supported
Functions / Calculations Supported
Interactive Supported
KPIs Supported
OLAP Not Supported
Private Dashboards Supported
Public Dashboards Supported
Scorecards Supported
Themes Supported
Visual Analytics Supported
Widgets Supported

ERP Features

Accounting Integration Supported
Accounting Management Supported
CRM Not Supported
Dashboard Supported
Distribution Management Supported
Enterprise Asset Management Supported
Financial Management Supported
HR Management Supported
Inventory Management Supported
Order Management Supported
Project Management Supported
Purchase Order Management Supported
Purchasing Supported
Reporting/Analytics Supported
Sales Management Not Supported
Supply Chain Management Supported
Warehouse Management Supported

Inventory Control Features

Allocation Supported
Barcoding Not Supported
Cost Tracking Not Supported
Forecasting Not Supported
Item Management Supported
Order Management Supported
Procurement Management Not Supported
Reorder Management Not Supported
Serial Number Tracking Not Supported
SKU / UPC Codes Not Supported
Supplier Management Supported

Sales Forecasting Features

Competitor Analysis Not Supported
Correlation Analysis Not Supported
Dashboard Supported
Dynamic Modeling Not Supported
Exception Reporting Not Supported
Graphical Data Presentation Supported
Modeling & Simulation Not Supported
Performance Metrics Supported
Sales Trend Analysis Supported
Statistical Analysis Not Supported

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Supported
Customer Accounts Supported
Data Security Supported
Email Marketing Supported
Inventory Management Supported
Kitting Supported
Loyalty Program Not Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Supported
Promotions Management Supported
Returns Management Supported
Reviews Management Supported
SEO Management Supported
Shopping Cart Supported
Templates Supported

Supply Chain Management Features

Demand Planning Supported
Electronic Data Interchange Supported
Import / Export Management Not Supported
Inventory Management Not Supported
Order Fulfillment Not Supported
Order Management Not Supported
Sales & Operations Planning Not Supported
Shipping Management Not Supported
Supplier Management Not Supported
Transportation Management Not Supported
Warehouse Management Not Supported

Dropshipping Features

Analytics / Reporting Supported
Customer Service Management Not Supported
eCommerce Integration Not Supported
Order Management Supported
Price Optimization Not Supported
Product Information Management (PIM) Not Supported
Shipment Tracking Supported
Sourcing Management Supported
Supplier Management Supported

EDI Features

Archiving & Retention Supported
AS2 Applications Supported
AS2 Specification Compliance Supported
Certificate Management Supported
Configuration Data Searching Supported
Data Format Translator Supported
Flexible Licensing Supported
Full Logging Supported
Labeling Supported

Order Fulfillment Features

Choose Shipping Service Not Supported
eCommerce Integration Not Supported
Global Shipping Not Supported
Inventory Management Supported
Multi-Channel Support Not Supported
Order Management Not Supported
Production Logistics Not Supported
Recycling Not Supported
Returns Management Not Supported
Supply Chain Management Supported

PIM Features

Content Syndication Supported
Data Modeling Supported
Data Quality Control Supported
Digital Asset Management Supported
Documentation Management Supported
Master Record Management Supported
Version Control Supported

Vendor Managed Inventory (VMI) Features

Audit Trail Not Supported
Bin-Level Management Not Supported
Compliance Management Supported
Demand Forecasting Supported
EDI Supported
Lot & Shelf Life Management Not Supported
Performance Metrics Supported
Self-Service Portal Not Supported
Serial Number Control / Management Not Supported
Sourcing Management Supported
Transaction History Supported
Vendor Master Data Management Supported

Integrations

QuickBooks Online Supported
Xero Supported
Epicor Advanced MES Not Supported
Facebook Supported
Flowspace Not Supported
InfinityX Not Supported
Logiwa IO Not Supported
Mailchimp Supported
Microsoft Dynamics GP Not Supported
Order Time Not Supported
Paccurate Not Supported
QuickBooks Desktop Premier Not Supported
QuickBooks Online Advanced Not Supported
SAP Cloud Platform Not Supported
Sage 500 Not Supported
Shopify Plus Not Supported
Tailor Not Supported
WooCommerce Not Supported

Integrations

QuickBooks Online Supported
Xero Supported
Epicor Advanced MES Supported
Facebook Not Supported
Flowspace Supported
InfinityX Supported
Logiwa IO Supported
Mailchimp Not Supported
Microsoft Dynamics GP Supported
Order Time Supported
Paccurate Supported
QuickBooks Desktop Premier Supported
QuickBooks Online Advanced Supported
SAP Cloud Platform Supported
Sage 500 Supported
Shopify Plus Supported
Tailor Supported
WooCommerce Supported
Claim Systum and update features and information
Claim Systum and update features and information
Claim TrueCommerce and update features and information
Claim TrueCommerce and update features and information