Shelf

Shelf

Shelf.io
+

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About

The Seismic Enablement Cloud is a comprehensive platform designed to enhance sales, marketing, and customer success teams' ability to engage and convert customers. It offers a range of features including content management, sales training, and coaching tools to ensure that teams have the right resources at the right time. With powerful analytics, Seismic enables users to track engagement and optimize performance by delivering insights into content effectiveness and team activities. The platform leverages AI and machine learning to provide personalized content recommendations and streamline workflows, making it easier for teams to collaborate and drive revenue growth. By unifying enablement functions, Seismic helps organizations improve sales effectiveness, accelerate the buyer's journey, and ultimately achieve better business outcomes.

About

Seismic Knowledge is a just-in-time enablement solution that provides teams with faster access to answers, documentation, and assets right within the flow of work and tools they already use. By leveraging Knowledge, users can connect various systems to create one searchable source of truth so reps are confident they have the right information. With Seismic Knowledge, teams can: Knowledge integrates with Seismic and allows reps to access FAQs through Seismic search. It also integrates with Lessonly so users can surface both Seismic content and Lessonly training by directly chatting with the Seismic Slack bot. This allows users to ask the Seismic Slack bot questions privately, or get AI-recommended answers when asking questions in specific channels. Additionally, the Chrome extension provides instant, ongoing access to answers, lessons, and docs – no matter what application they’re working in, like a CRM or email.

About

Shelf frees companies from the complexities of knowledge management with AI, so employees can do a better job and always find the answers they need. MerlinAI actively listens and suggests answers, responses, recommendations and decision tree content to help drill down to the most accurate solution. Remote workers and agents are also free to browse through your company’s entire content library directly in the tools they use most. Shelf modernizes and centralizes the knowledge tech stack, integrating all your sources, then pushing content and answers everywhere your employees work. Companies with distributed workforces are realizing there’s still room for more efficiency. AI-driven Knowledge Management is solving the biggest challenge holding up your people’s progress: finding answers fast so they can move the needle forward.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Sales, marketing, and customer success teams within medium to large enterprises across various industries

Audience

Companies of all sizes that want to integrate company documentation into a single source of truth

Audience

Distributed teams of all shapes and sizes, including cross-functional teams and functional departments such as Sales, Marketing, Operations, and HR.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$59 per month
Free Version Not Supported
Free Trial Supported

Pricing

$30/mo
Plans starting at $30 a user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Seismic is a story telling software. Enables personalized content. Very helpful for our sales team as using this software our team is up to date and close sales deal very fastly. Easy to use and understand. User friendly interface. Very much reliable and Secure software.
  • Marketing campaigns are very easy to start with Percolate platform. Analytics are informative and give your performance check option. Suggestions and tips to improve marketing.

Cons

  • Very good and powerful software. Easy to learn. No cons.
  • I never encountered any problem with this platform.

Pros & Cons from Real Users

Pros

  • AI has done a great job of automating data. The speed of obtaining information has increased significantly

Cons

  • Nothing critical was discovered, so far I’m completely satisfied

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Seismic
Founded: 2010
United States
www.seismic.com

Company Information

Seismic
Founded: 2010
United States
seismic.com/products/seismic-knowledge/

Company Information

Shelf.io
Founded: 2015
United States
www.shelf.io

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Categories

Categories

Categories

Collaboration Features

Brainstorming Not Supported
Calendar Management Not Supported
Chat / Messaging Not Supported
Contact Management Not Supported
Content Management Supported
Document Management Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Not Supported
Version Control Supported
Video Conferencing Not Supported

Document Control Features

Archiving & Retention Supported
Automated Routing Not Supported
Change Management Supported
Compliance Management Supported
Electronic Signature Not Supported
Escalation Management Not Supported
Periodic Review Not Supported
Version Control Supported

Document Generation Features

Batch Processing Supported
Collaboration Supported
Digital Signature Not Supported
Interaction Tracking Supported
Multiple Output Formats Supported
Templates Supported

Document Version Control Features

Access Controls/Permissions Supported
Approval Process Control Supported
Archiving & Retention Supported
Audit Trail Supported
Commenting / Notes Supported
Document Check-in / Check-out Supported
For Engineering Documents Not Supported
Revision History Supported
Version Comparison Supported
Version Rollback Supported

Sales Enablement Features

Collaboration Supported
Contact Management Not Supported
Content Management Supported
Document Management Supported
Goals / Quota Management Not Supported
Lead Management Not Supported
Meeting Management Supported
Performance Management Not Supported
Presentation Management Supported
Proposal Management Supported
Territory Management Not Supported
Training Management Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Enterprise Content Management (ECM) Features

Archiving & Retention Supported
Collaboration Tools Supported
Content Lifecycle Management Supported
Digital Asset Management Not Supported
Document Management Supported
Electronic Signature Not Supported
Information Governance Supported
Mobile Access Supported
Search Supported
Version Control Supported
Workflow Management Supported

Enterprise Search Features

AI / Machine Learning Supported
eDiscovery Not Supported
Faceted Search / Filtering Supported
Full Text Search Supported
Fuzzy Search Not Supported
Indexing Not Supported
Text Analytics Supported

Knowledge Management Features

Artificial Intelligence (AI) Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

Dropbox Supported
Google Drive Supported
Slack Supported
Apiax Supported
Bigtincan Readiness Supported
Docket Supported
GitHub Not Supported
Gong Supported
Google Chrome Not Supported
InvestorFlow Supported
Jira Service Management Not Supported
Microsoft 365 Supported
Outdoo AI Supported
Safari Not Supported
SearchUnify Supported
Seismic Not Supported
Seismic Knowledge Supported
Storydoc Supported
YouTube Not Supported
Zipline Not Supported

Integrations

Dropbox Supported
Google Drive Supported
Slack Supported
Apiax Not Supported
Bigtincan Readiness Not Supported
Docket Not Supported
GitHub Supported
Gong Not Supported
Google Chrome Supported
InvestorFlow Not Supported
Jira Service Management Supported
Microsoft 365 Not Supported
Outdoo AI Not Supported
Safari Supported
SearchUnify Not Supported
Seismic Supported
Seismic Knowledge Not Supported
Storydoc Not Supported
YouTube Supported
Zipline Supported

Integrations

Dropbox Supported
Google Drive Supported
Slack Supported
Apiax Not Supported
Bigtincan Readiness Not Supported
Docket Not Supported
GitHub Not Supported
Gong Not Supported
Google Chrome Supported
InvestorFlow Not Supported
Jira Service Management Not Supported
Microsoft 365 Not Supported
Outdoo AI Not Supported
Safari Not Supported
SearchUnify Not Supported
Seismic Not Supported
Seismic Knowledge Not Supported
Storydoc Not Supported
YouTube Not Supported
Zipline Not Supported
Claim Seismic and update features and information
Claim Seismic and update features and information
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Claim Seismic Knowledge and update features and information
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