Saysimple vs. Session vs. Viber Comparison


Saysimple	Session The Session Technology Foundation	Viber Viber Media	+
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About Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management	About Session is an end-to-end encrypted messenger that minimizes sensitive metadata, designed and built for people who want absolute privacy and freedom from any form of surveillance. Session accounts are completely anonymous. No phone number or email required. Session doesn’t collect data, so there’s nothing to leak. Send messages through our onion routing network and leave no trace. Session’s code has nothing to hide. Anyone can view, audit, and contribute. With no central point of failure, it’s harder to shut Session down. Talk to your friends or talk to the world. You decide. Closed groups let you talk to up to 20 friends at once, with the same encrypted protection as one-on-one chats. Got a bigger crowd? Use an open group to connect with as many people as you want. Sometimes, a text just isn’t enough. Voice messages let you send something a little more personal, so nothing gets lost in translation.	About Communities on Viber bring people together — Take part in a conversation on any topic you’re passionate about. Our mission is to protect your privacy so that you never have to think twice about what you can or can't share when you're using Viber. Family meeting, group hangout, or yoga class—everything can happen on group chat, video, or voice calls. Take back what you didn't mean to send— from all members of the chat. Be part of public groups with people who share your same passions—from brands to influencers. Communities are the new social and the best way to bring people together. Think group chat, only with unlimited members, more admin control and new conversation features. Call any landline or mobile number in the world, even if they don't have Viber. Buy a Viber Out subscription and start calling!
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Not Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.	Audience Anyone who wants an encrypted messaging app that works on all platforms, no phone number required	Audience Anyone looking for a calling and messaging app
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing €15 per user per month Flexible prices for every type of business. You can select the right plan for your team. *Billed annually Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Supported Free Trial Not Supported	Pricing No information available. Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.0 / 5 ease 4.5 / 5 features 5.0 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews	Reviews/Ratings Overall 4.0 / 5 ease 4.4 / 5 features 4.0 / 5 design 4.4 / 5 support 4.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros I found session 2 years ago when it was just put out and was in love, no sign up or logs, top notch encryption and u can dump and create new accounts as quick and easy as pushing a button. Session is the future. The range of features and the actual current demonstrated capabilities and omissions are grand. Open source is critically important and their protocol is based upon tried and true protocols from safe developers. It's a shame you can't trust their situation as an entity - as all of this can become irrelevant immediately in the blink of an eye under a number of plausible - likely, even - scenarios. This weakness must be addressed. Free and open source. End-to-end encrypted messenger. Decentralized. Doesn't require phone number or email. No meta data tracking. Decentralized. E2e encrypted. No email or number required. P2p v.soon. Faster than tor. Easy interface. Cons It was buggy, but they were working on it. I also noticed something, called sentinel? A file that someone was trying to send me, in the past I've ran into it and believe it's a form of spyware, probably just the person I was chatting with, but idk... You won't find privacy from apps developed in Australia or by Australians. Period. This is very suspicious and what is secure today may be very quickly made insecure and revelatory retrospectively in one quick patch. Do not trust any company at the mercy of Australian lawmakers. Because even they have no say over the matter if push comes to shove. Not really a con of the app but Session is not really popular. Design is not so cool as compare to signal or others.	Pros & Cons from Real Users Pros Works well as a desktop messaging app, synced with the android version. But the alternatives are much better, thus this is not to be recommended. (+) Viber desktop application and very good sync with the desktop application. (+) Transfer of photos and videos without drop in quality. (+) It can seamlessly do group calling with more users without a drop in quality. (+) Self-erasing messages is a great way of cleaning up space. This was one of the first instant messaging app I had on my iPhone. Simple to set up and uses your phone number and instantly shows all other contacts that have Viber. It has stickers which is a fun way to communicate with friends and family. Great group calling support and quality with 20 people and more. Has message encryption so your privacy is safe. It can connect more than 200 people in group chat. Video quality is very good even on unstable connection. Funny stickers and emojis. Can join many global public community to make new friends. Love how easy it is to use to send messages internationally at no additional cost when they also have Viber. Cons This software insists to interrupt you by its updates, which become available very frequently, and which you have no choice but to be interrupted by, since the app doesn't give up till you restart it, then opens up its blog page each time. There is no option to turn this incredibly annoying behaviour off. Irritated customers writing reviews such as this one, ensue. Also, the advertising is very obtrusive. (-) No blocking of calls feature. (-) Nonavailability and limited audience base which is a drawback. (-) Too many stickers and gifs make it annoying. (-) There is no backup option for your chat like in WhatsApp. Needs more innovative features to catch up with its competitors. App crashes sometimes and have to close the app via switcher and open again. Sometimes doesn't detect mobile data. I never faced any issue on usage of this app. It works very well for what it made for. Super easy to use which I can't think of any cons.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Saysimple Founded: 2014 Netherlands saysimple.com	Company Information The Session Technology Foundation Switzerland getsession.org	Company Information Viber Media Luxembourg www.viber.com
Alternatives Payemoji	Alternatives Rocket.Chat	Alternatives Brosix
WhatsApp Meta	Confide	ICQ
Viber Viber Media	Cwtch Open Privacy Research Society	JioChat Reliance Jio Platforms
Rake	Astian Spika Astian	LINE Naver
Facebook Messenger Meta View All	LINE Naver View All	Facebook Messenger Meta View All
Categories Customer Communications Management Supported Customer Engagement Supported Live Chat Supported Messaging Supported Team Chat Supported	Categories Encrypted Messaging Supported Messaging Supported Team Chat Supported	Categories Community Supported Customer Communications Management Supported Customer Engagement Supported Encrypted Messaging Supported International Calling Supported Live Chat Supported Messaging Supported Team Chat Supported
Messaging Features End-to-End Encryption (E2EE) Supported File Sharing Supported Groups / Channels Supported Payments Supported Search / Filter Supported Self-Destructing Messages Not Supported Stickers / GIFs Supported Threaded Discussion Not Supported Video Conferencing Not Supported Voice Calling Not Supported Team Chat Features End-to-End Encryption (E2EE) Supported File Sharing Not Supported Groups / Channels Supported Payments Supported Search / Filter Not Supported Self-Destructing Messages Not Supported Stickers / GIFs Supported Threaded Discussion Not Supported Video Conferencing Not Supported Voice Calling Not Supported Show More Features Customer Communications Management Features Batch Communications Not Supported Chat / Messaging Supported Content Management Not Supported Email Distribution Not Supported Interactive Content Not Supported Multi-Channel Communications Supported On-Demand Communications Not Supported Personalization Supported Print Management Not Supported Template Management Supported Video Content Not Supported Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Supported Gamification Not Supported Live Chat Supported Video Content Not Supported Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Not Supported Offline Form Supported Proactive Chat Supported Screen Sharing Not Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Not Supported	Messaging Features End-to-End Encryption (E2EE) Supported File Sharing Supported Groups / Channels Supported Payments Not Supported Search / Filter Supported Self-Destructing Messages Not Supported Stickers / GIFs Not Supported Threaded Discussion Not Supported Video Conferencing Not Supported Voice Calling Supported Team Chat Features End-to-End Encryption (E2EE) Supported File Sharing Supported Groups / Channels Supported Payments Not Supported Search / Filter Supported Self-Destructing Messages Not Supported Stickers / GIFs Not Supported Threaded Discussion Not Supported Video Conferencing Not Supported Voice Calling Supported	Messaging Features End-to-End Encryption (E2EE) Supported File Sharing Supported Groups / Channels Not Supported Payments Not Supported Search / Filter Supported Self-Destructing Messages Supported Stickers / GIFs Supported Threaded Discussion Not Supported Video Conferencing Supported Voice Calling Supported Team Chat Features End-to-End Encryption (E2EE) Supported File Sharing Supported Groups / Channels Not Supported Payments Not Supported Search / Filter Supported Self-Destructing Messages Supported Stickers / GIFs Supported Threaded Discussion Not Supported Video Conferencing Supported Voice Calling Supported Show More Features Community Features Content Management Not Supported Content Moderation Not Supported Discussions / Forums Supported Event Management Not Supported Group Management Supported Ideation / Crowdsourcing Not Supported Member Directory Not Supported Membership Management Not Supported Social Media Management Supported Website Management Not Supported White Label Not Supported Customer Communications Management Features Batch Communications Supported Chat / Messaging Supported Content Management Not Supported Email Distribution Not Supported Interactive Content Not Supported Multi-Channel Communications Supported On-Demand Communications Supported Personalization Supported Print Management Not Supported Template Management Not Supported Video Content Supported Customer Engagement Features Analytics Not Supported Churn Management Not Supported Communication Management Supported Community Management Supported Content Syndication Not Supported Feedback Collection Supported Gamification Not Supported Live Chat Supported Video Content Supported
Integrations AnyChat Not Supported Bitrix24 Not Supported CS-Cart Free Not Supported Google Business Messages Supported LiveCaller Not Supported Meya Not Supported Mobile Tracker Free Not Supported Phonsee Not Supported Proxy Market Not Supported Sparrow Not Supported TeleSign Not Supported Telerivet Not Supported Tenorshare UltData Not Supported UseResponse Not Supported Viber Supported Webio Not Supported Whelp Not Supported ZING Not Supported erxes Not Supported respond.io Not Supported Show More Integrations View All 16 Integrations	Integrations AnyChat Not Supported Bitrix24 Not Supported CS-Cart Free Not Supported Google Business Messages Not Supported LiveCaller Not Supported Meya Not Supported Mobile Tracker Free Not Supported Phonsee Not Supported Proxy Market Not Supported Sparrow Not Supported TeleSign Not Supported Telerivet Not Supported Tenorshare UltData Not Supported UseResponse Not Supported Viber Not Supported Webio Not Supported Whelp Not Supported ZING Not Supported erxes Not Supported respond.io Not Supported Show More Integrations	Integrations AnyChat Supported Bitrix24 Supported CS-Cart Free Supported Google Business Messages Not Supported LiveCaller Supported Meya Supported Mobile Tracker Free Supported Phonsee Supported Proxy Market Supported Sparrow Supported TeleSign Supported Telerivet Supported Tenorshare UltData Supported UseResponse Supported Viber Not Supported Webio Supported Whelp Supported ZING Supported erxes Supported respond.io Supported Show More Integrations View All 118 Integrations
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