Salesforce Loyalty ManagementSalesforce
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impact.com/advocateimpact.com
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Related Products
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About
Salesforce Loyalty Management is a comprehensive platform designed to help businesses create and manage intelligent, personalized loyalty programs that enhance customer engagement and lifetime value. Built on the Salesforce Customer 360 Platform, it allows companies to configure loyalty programs with tiers, points, benefits, and rewards tailored to both B2B and B2C customers. It supports cross-industry partnerships, enabling customers to earn and redeem rewards across various brands, and offers tools to seamlessly onboard partners and manage joint promotions. With AI-powered capabilities, businesses can identify brand advocates, manage referral programs, and deliver personalized promotions based on customer data and behavior. Integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management provides a unified view of the customer, facilitating consistent engagement across all touchpoints.
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About
impact.com / advocate is a powerful loyalty, referral and rewards platform changing the way companies do customer marketing. Some of the world’s most innovative and fastest growing brands use impact.com / advocate to reward their customers, build loyal communities, and accelerate revenue growth.
With the flexibility to handle even the most advanced loyalty and referral programs, impact.com / advocate lets you reward your customers for any behavior you choose, whether in-app our out-of-app, then empower them to help grow your customer base through referrals.
Our rewards engine lets you set unique conditions for earning, create reward tiers, and offer a variety of different rewards to create the perfect custom program. Plus, native integrations, enterprise-grade security, fraud detection, and multilingual support provide the power and scalability to expand with you.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Businesses wanting a solution to build and manage personalized loyalty programs that drive customer engagement and increase lifetime value
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Audience
Mid-market to large enterprise brands across B2B and B2C industries.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$20,000 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/marketing/loyalty-management/
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Company Informationimpact.com
Founded: 2015
United States
impact.com/advocate
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Categories |
Categories |
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Customer Loyalty Features
Corporate Memberships
Not Supported
CRM
Supported
Customer Activity Tracking
Supported
Discount Management
Supported
Gift Card System
Supported
Loyalty Card System
Not Supported
Member Portal
Supported
Membership Management
Supported
No-Card Loyalty System
Supported
Referral Tracking
Supported
Rewards Management
Supported
Loyalty Management Features
CRM
Supported
Customer Activity Tracking
Supported
Discount Management
Supported
Gift Card System
Supported
Loyalty Card System
Not Supported
Member Portal
Supported
Membership Management
Supported
No-Card Loyalty System
Supported
Referral Tracking
Supported
Rewards Management
Supported
White Label
Not Supported
Advocacy Features
Advocate Management
Supported
Campaign Management
Supported
Customer Advocacy
Supported
Event Triggered Actions
Supported
Forms Management
Supported
Legislation Tracking
Not Supported
Petition Management
Not Supported
Political Advocacy
Not Supported
Rewards Program
Supported
Social Engagement
Supported
Affiliate Features
Affiliate Management
Supported
Affiliate Tracking
Supported
Banner Management
Supported
Commission Management
Supported
Contest Management
Supported
Coupon Management
Supported
Email / Newsletter Communication
Supported
Fraud Detection
Supported
Multi Level Marketing (MLM)
Not Supported
Multi-Language
Supported
Social Sharing
Supported
Influencer Marketing Features
Campaign Management
Supported
CRM
Supported
Faceted Search / Filtering
Supported
Influencer Discovery
Not Supported
Payment Tracking
Supported
ROI Tracking
Supported
Social Media Monitoring
Supported
Referral Features
Affiliate Marketing
Supported
Campaign Management
Supported
Contact Management
Supported
Employee Referral Management
Supported
Feedback Management
Supported
Lead Engagement
Supported
Loyalty Program
Supported
Referral Tracking
Supported
Rewards Management
Supported
Reputation Management Features
Campaign Management
Supported
Gamification
Supported
Response Management
Not Supported
Review Generation
Not Supported
Review Monitoring
Supported
Sentiment Analysis
Not Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Supported
White Label
Not Supported
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Integrations
Salesforce
Supported
Adobe Marketo Engage
Not Supported
AppsFlyer
Not Supported
Branch
Not Supported
Crowdin
Not Supported
Google Analytics
Not Supported
HubSpot Marketing Hub
Not Supported
Recurly
Not Supported
Salesforce Agentforce Marketing
Supported
Salesforce Agentforce Service
Supported
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Integrations
Salesforce
Supported
Adobe Marketo Engage
Supported
AppsFlyer
Supported
Branch
Supported
Crowdin
Supported
Google Analytics
Supported
HubSpot Marketing Hub
Supported
Recurly
Supported
Salesforce Agentforce Marketing
Not Supported
Salesforce Agentforce Service
Not Supported
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