Tai TMS

Tai TMS

Tai Software
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About

SMC³ is your one-stop knowledge hub for everything less than truckload (LTL). We facilitate business across the supply chain with the right LTL transportation data, technology and expertise to inform better decisions. Shippers, carriers, logistics service providers and technology providers rely on SMC³ to translate intricate LTL transportation pricing and transit detail into data-centric solutions. A trusted industry partner for more than 85 years, SMC³ is an established thought leader, hosting premier supply chain conferences and educational events across North America. Saving time and resources is critical to optimizing your less-than-truckload (LTL) transportation spend. And predictability in LTL transportation planning is a must. That’s where SMC³ comes in, putting a lifetime of LTL knowledge to work for you. We help you navigate the unique complexity of LTL rating and transit detail to address the freight procurement demands you face every day.

About

Tai Software is a fully integrated Transportation Management System (TMS) built to meet the real needs of freight brokers. It efficiently manages Full Truckload (FTL), Less Than Truckload (LTL), and more, helping optimize operations, enhance carrier selection, win more business, and improve profitability. Tai connects with leading LTL carriers, load boards, tracking tools, and other platforms to centralize workflows and eliminate inefficiencies. Brokers and 3PLs rely on Tai to quote smarter, book faster, automate repetitive tasks, and gain real-time visibility into every shipment. All from one single screen. By embedding AI and machine learning into daily operations, Tai TMS helps teams focus on strategic growth, improve service, and adapt quickly in a shifting market. Empowering brokerages to do more with less, Tai turns complexity into clarity, so brokers can scale efficiently without sacrificing control.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to manage and improve their operations

Audience

Brokers and 3PLs

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$995 per month
Discover the best fit among our three comprehensive plans to empower your brokerage:

Growth, Premium and Pro
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.0 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.2 / 5
support 4.2 / 5

Pros & Cons from Real Users

Pros

  • - Ability to customize communication, tasks, assignments, documents, and workflows using the toolsets available. No developer skills needed. - Automate simple and moderately complex workflows using a wide array of triggers and action presets. (Office teams can handle much higher volumes with this system.) - Some AI features available (such as TAI Assistant for reading and processing emails) - Report almost any datapoint using custom reporting - Constantly adding new features and integrations
  • The TMS is intuitive and easy to use. Lots of customization options as well to fit your workflow. Anything that isn't working properly is swiftly addressed by their support team and usually resolved within a couple days
  • I like that it's cloud based, their api capabilities, and their willingness to integrate with other vendors.
  • Very customizable system, with great open API connections. All established partnering/like companies that you'd want to connect are normally already connected which makes onboarding them super easy. We like the ability to add custom alerts, customer portals, assignments, and the activity log.
  • Cannot give you any pros as the onboarding process failed therefore I never managed to actually used the system.

Cons

  • - So much customization that it can be a little overwhelming at first (onboarding, knowledge base, and support definitely help though) - Some new features and integrations need additional fine tuning after they go live.
  • Some limitations if you aren't willing to pay for custom projects.
  • Sometimes it seems like the pages can load a bit slowly. On the search page I would prefer if it didn't presearch a bunch of orders and would only execute the search once I've entered the parameters I want.
  • The support team can be slow to solve problems, don't always have the best skills of breaking down the problem without you walking them through it fully. The after hours or vacation fill in schedule is extremely disappointing as we didn't hear from support on a MONEY issue within the system for a week since the lead was on vacation.
  • TAI failed miserably in defining a time table to enter data so my organization could see if what TAI claimed their product could do for my company. After a month of trying to get in touch with lead on the project my company was told “I am no longer in sales”. There were no communications about the sales person leading and the on boarding process was a total failure.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

SMC3
www.smc3.com

Company Information

Tai Software
Founded: 2005
California. United States
tai-software.com

Alternatives

Standard Logistics TMS

Standard Logistics TMS

Standard Logistics

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Tai TMS

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WDX Freight Connect

WDX Freight Connect

WDX Freight Systems
LOADPlus

LOADPlus

Fright Management Systems
AlchemyTMS

AlchemyTMS

ALC Logistics

Categories

Logistics Supported
LTL Supported

Categories

Freight Supported
Freight Broker Supported
Freight Forwarding Supported
Logistics Supported
LTL Supported
Shipping Supported
Trucking Supported

Logistics Features

3PL Supported
Barcoding / RFID Not Supported
Container Tracking Not Supported
CRM Not Supported
Cross Docking Not Supported
Fleet Management Not Supported
Inventory Management Not Supported
Order Management Supported
Purchasing Not Supported
Scheduling Not Supported
Shipping Management Supported
Transportation Management Not Supported

Transportation Management Features

Billing & Invoicing Not Supported
Carrier Management Not Supported
Customer Management Not Supported
Dispatch Management Not Supported
Driver Management Not Supported
Fleet / Equipment Management Not Supported
Load Management Not Supported
Order Management Not Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Shipment Management Not Supported

Logistics Features

3PL Supported
Barcoding / RFID Not Supported
Container Tracking Not Supported
CRM Not Supported
Cross Docking Not Supported
Fleet Management Not Supported
Inventory Management Not Supported
Order Management Supported
Purchasing Not Supported
Scheduling Not Supported
Shipping Management Supported
Transportation Management Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Supported
Customer Management Supported
Dispatch Management Supported
Driver Management Not Supported
Fleet / Equipment Management Not Supported
Load Management Supported
Order Management Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Shipment Management Supported

Freight Features

3PL Supported
Barcoding / RFID Not Supported
Billing & Invoicing Supported
Customer Management Supported
Customer Portal Supported
Import / Export Management Supported
International Forwarders Not Supported
Local Forwarders Supported
LTL Management Supported
Rate Management Supported
Shipment Tracking Supported
Truckload Management Supported
Warehouse Management Not Supported
Waybills Not Supported

Supply Chain Management Features

Demand Planning Not Supported
Electronic Data Interchange Supported
Import / Export Management Supported
Inventory Management Not Supported
Order Fulfillment Not Supported
Order Management Supported
Sales & Operations Planning Supported
Shipping Management Supported
Supplier Management Not Supported
Transportation Management Supported
Warehouse Management Not Supported

Integrations

Agistix Supported
Authorize.Net Not Supported
DAT One Not Supported
Denim Not Supported
Descartes ShipRush Not Supported
Front Not Supported
Global Payments Not Supported
Greenscreens.ai Not Supported
ITS Dispatch Not Supported
Microsoft Dynamics 365 Not Supported
Motive Not Supported
PC*MILER Not Supported
Parade Not Supported
QuickBooks Online Not Supported
RoadSync Not Supported
Shipwell Supported
Synergize Not Supported
TLS Transformation Supported
Triumph Network Not Supported
Trucker Tools Not Supported

Integrations

Agistix Not Supported
Authorize.Net Supported
DAT One Supported
Denim Supported
Descartes ShipRush Supported
Front Supported
Global Payments Supported
Greenscreens.ai Supported
ITS Dispatch Supported
Microsoft Dynamics 365 Supported
Motive Supported
PC*MILER Supported
Parade Supported
QuickBooks Online Supported
RoadSync Supported
Shipwell Not Supported
Synergize Supported
TLS Transformation Not Supported
Triumph Network Supported
Trucker Tools Supported
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Claim SMC Platform and update features and information
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Claim Tai TMS and update features and information