SAM Service Manager vs. ServiceAdminPro vs. Synchroteam Comparison


SAM Service Manager SAM Software Solutions	ServiceAdminPro Orthinc	Synchroteam	+
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			Related Products Resco Field Service+ Resco Field Service+ is a mobile-first solution designed to extend the capabilities of Microsoft Dynamics 365, Salesforce, and the Power Platform with powerful mobile workflows and full offline functionality. Built for industries like utilities, energy, manufacturing, and construction, it enables technicians to manage work orders, perform inspections, track assets, and handle preventive maintenance seamlessly. With offline-first architecture and secure data synchronization, teams can capture and access critical information in remote areas or environments with limited connectivity. The drag-and-drop form designer, GPS routing, barcode scanning, and scheduling tools allow you to customize workflows to meet the unique needs of your field operations. Managers gain real-time visibility into job status, resource allocation, and performance metrics, making it easier to schedule tasks, dispatch teams, and generate detailed reports. 4 Ratings Visit Website Connecteam Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price. 10,601 Ratings Visit Website WERX 30 DAY FREE TRIAL! No credit card required. Plans as low as $49/m. Professional construction management software designed for all size contractors, Werx streamlines your business with flexible estimates, AIA-Style billing, QuickBooks integration, and real-time labor tracking. Get paid faster with online payments via Stripe. Werx empowers contractors to save time, stay organized, and boost profitability. Manage projects, track time in the field, and send professional invoices all in one platform. Perfect for general contractors, electricians, plumbers, and more. Simplify your operations with the software that works as hard as you do—without breaking the bank. It just WERX! 35 Ratings Visit Website WEX Field Service Management WEX FSM is a cloud-based, all-in-one field service management platform built to streamline every aspect of a contractor’s business, from scheduling and dispatch to invoicing, payments, reporting, and customer management. It consolidates workflow tasks so technicians, office staff, and customers all operate from a single system: real-time location tracking, drag-and-drop scheduling, optimized route dispatching, and customer history (jobs, equipment, notes, photos) are combined with quote/proposal generation, price-book management, and on-the-spot mobile invoicing and payment options. WEX FSM supports recurring service plans, flexible financing, and integrated payment processing, enabling faster cash flow by reducing delays in invoicing and collections. It includes built-in connectivity to accounting systems (e.g., QuickBooks sync), robust reporting and analytics for business insight, and a mobile app for field technicians so they can manage jobs and get paid directly. 67 Ratings Visit Website Verizon Connect Unlock your business’ full potential with Verizon Connect. We combine the power of the world’s most reliable network with AI-driven insights to bring total visibility to your fleet operations. We are more than just a provider; we’re a partner dedicated to your safety, productivity, and future sustainability. Verizon Connect products and services are the points of connection between your drivers, workplace and community so you’ve always got a clear view of where you are and where you’re going. We’re there with you for the journey, helping you continue driving improved safety, efficiency, productivity, risk management and profitability. So you can make the right decisions at the right time, and be in the best position to take advantage of opportunities on the road ahead. From real-time driver coaching to predictive analytics, we help provide the clarity you need to innovate, optimize, and confidently navigate the road ahead. 1,003 Ratings Visit Website CompanyCam CompanyCam is a photo-based solution created for contractors, by contractors. Take unlimited photos—which are location and time-stamped, sent to the cloud, and stored securely. Every photo is organized by project and instantly available to your team, allowing you to see what’s going on anytime, anywhere. Annotate photos with drawings, arrows, comments, tags, and voice notes, and create project timelines, photo galleries, reports, and transformation photos through the app. Sharing photos with customers and insurance adjusters has never been easier, and keeping your entire process organized has never been simpler. If you ever need to share photos with partners or clients, the app boasts two incredibly useful features: (1) galleries, where you share a collection of photos, and (2) reports, where you share a series of photos and notes. You don't have to download, rename, or email the photos—you simply select and send. 5,585 Ratings Visit Website EcholoN EcholoN is a flexible platform for IT Service Management (ITSM), Enterprise Service Management (ESM), Service Desk, Help Desk, Customer Service and Field Service Management. Its integrated Enterprise Application Framework enables organizations to configure workflows, forms, data structures and roles and to build individual business applications on the same platform. EcholoN supports Incident, Request, Problem and Change Management, Service Catalogs, Knowledge Management, Asset and Configuration Management, customer and contract processes, maintenance and technical service. Workflow automation, notifications, escalations, dashboards and reporting help standardize processes and improve transparency. EcholoN is designed for organizations that need more than a traditional ticketing system and want to connect IT, service departments and business processes on one scalable platform 50 Ratings Visit Website Odoo Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by reducing redundant manual processes, which helps companies save countless hours of labor. Every module is interconnected to provide a fully-integrated experience from app to app, and users can automate many processes that would’ve otherwise required manual inputs into multiple applications. Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible. 1,714 Ratings Visit Website Bidtracer Bidtracer has been built specifically for the MEP/BAC industry for both construction and service side including but not limited to CRM, Bid Management, Invitation to Bid, BAC Estimating, BAC Engineering, Project Management, Service Agreement, Service Work Orders, Service Repair, Service Projects all built natively in the cloud. Estimating/engineering established live pricing with numerous manufacturers such as JCI, Distech Controls, ABB, Carrier, ALC and many peripheral distributors such as Kele, Alps, Belimo, Siral, Bray. If you haven’t imported it yet, we can import it multiple times throughout the year. Our system caters to businesses of all sizes and accommodates users from various roles such as: estimators, engineers, PMs, sales, executive, and field workers. It includes rich reporting features with customizable reports, charts, and graphs to enable companies to analyze their data in real-time. 39 Ratings Visit Website ArboStar ARBOSTAR: All Business Processes under One Roof. The most advanced Business Management Platform in the tree care and landscaping industry. Revolutionizing tree service business management software, ArboStar is a cloud-based business management platform that can be used by tree care and landscaping companies of all sizes. We have integrated all modules necessary to run your business efficiently and effectively in one easy-to-use software: Client Relations Management (CRM), Field & Equipment Management, Business Analytics, Accounting and Finance, Payment Processing, IP Telephony & SMS Integration, Human Capital Management, Quality Assurance, and Enterprise Planning System (ERP). Map View: The interactive maps provide a real-time view of your leads, crews, and equipment locations. To make scheduling and marketing easier, the map will show you where your leads and clients are located. 565 Ratings Visit Website
About SAM Service Manager is an out-of-the-box solution, tailored to the unique needs of your business, suitable for engineering and service businesses. The software is packed with features to help keep your business truly organised and ensure customers are kept updated with the state of any jobs that are outstanding. You can manager assets and Jobs, do resource planning as well as informing you on the profitability of a job or contract.	About Level up your service business with cloud software that adapts to your needs. Provide your customers with an exceptional service every time and manage your growing workforce with ease. Admin work does not set your business apart. Save 30% of your day with ServiceAdminPro and spend the extra time focusing on what makes your business unique. Juggling papers, spreadsheets and WhatsApp to record job updates is frustrating. ServiceAdminPro gives you everything you need to easily track jobs from quote to invoice anywhere you are. Our web and mobile apps are specifically designed to streamline your job tracking. Keep a finger on your business’s pulse with instant updates right from your dashboard. See engineer progress, company activity, and get recommended actions to make you run as smoothly as possible. Give your engineers the tools they need to know where to go, what to do, and how to send notes/time back to the office, so that they can provide top-notch service on-site.	About Synchroteam scheduling software and mobile app is the best tool to organise your Service Business. Synchroteam is a complete, feature-rich, and customizable solution suitable for field service businesses of all types and sizes. It covers scheduling and dispatch, mapping and GPS tracking, job management and reporting, inventory management, quote, invoice, field service CRM, payment solution and more.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Engineering Companies that manufacture products and carry out ongoing support, maintenance and support organisations	Audience Companies searching for an operating system to manage and improve their operations	Audience Synchroteam is a perfect solution for Carpet cleaning, Electrical contractor, Handyman, HVAC, Inspection, Landscape, Maintenance, Medical, Pest control, Plumbing, Pool service, Security, Telecom, Utilities, and workforce management companies
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing £39/month/user Configuration and data migration charged extra. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $24.00/month/user Great customer support Annual - $22 per user per month Monthly - $28 per user per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information SAM Software Solutions Founded: 2007 United Kingdom www.samsoftware.com/features	Company Information Orthinc Founded: 2014 United Kingdom serviceadminpro.com	Company Information Synchroteam Founded: 2000 United States www.synchroteam.com/
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Categories Field Service Management Supported Tradesman Job Management Supported	Categories Field Service Management Supported Tradesman Job Management Supported	Categories Field Service Management Supported HVAC Supported Inspection Supported Maintenance Management Supported Pest Control Supported Plumbing Supported Security System Installer Supported Tradesman Job Management Supported Work Order Supported Workforce Management Supported
Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Not Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported	Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Not Supported Scheduling Not Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported	Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported Show More Features HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Inspection Features Appointment Management Supported Customer Database Supported Dispatch Management Supported Equipment Tracking Supported Photos In Reports Supported Print on Site Not Supported Report Templates Supported Speech Recognition Supported Subcontractor Management Supported Maintenance Management Features Asset Tracking Supported Billing & Invoicing Supported Calibration Management Not Supported Dispatch Management Supported Inventory Control Supported Inventory Management Supported Key & Lock Management Not Supported Mobile Access Supported Planning Calendar Supported Predictive Maintenance Supported Preventive Maintenance Supported Purchasing Not Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Pest Control Features Billing & Invoicing Supported Customer Service History Supported Dispatch Management Supported Fleet Management Not Supported Inventory Control Supported Mobile Access Supported Pest Activity Tracking Supported Pesticide Usage Tracking Supported Property Layouts Not Supported Quotes / Estimates Supported Scheduling Supported Plumbing Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Security System Installer Features Billing & Invoicing Supported Customer Management Supported Document Imaging Supported Inventory Management Supported Job Costing Not Supported Lead Management Not Supported Quotes / Estimates Supported Scheduling Supported Work Order Management Supported Work Order Features Contract Management Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Preventive Maintenance Not Supported Quotes / Estimates Supported Recurring Appointments Supported Routing Supported Scheduling Supported Task Management Not Supported Workforce Management Features Budgeting & Forecasting Not Supported Contractor Management Not Supported Employee Lifecycle Management Not Supported Labor Projection Not Supported Performance Appraisal Not Supported Recruiting Management Not Supported Scheduling Supported Skills Tracking Supported Time & Attendance Not Supported Variable Workforce Not Supported
Integrations JustCall Not Supported QuickBooks Online Not Supported QuickBooks Online Advanced Not Supported Sage 50 Supported Stripe Not Supported Xero Not Supported Zoho CRM Not Supported View All 1 Integration	Integrations JustCall Not Supported QuickBooks Online Not Supported QuickBooks Online Advanced Not Supported Sage 50 Not Supported Stripe Not Supported Xero Not Supported Zoho CRM Not Supported	Integrations JustCall Supported QuickBooks Online Supported QuickBooks Online Advanced Supported Sage 50 Not Supported Stripe Supported Xero Supported Zoho CRM Supported View All 6 Integrations
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