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About

Roomsy is a cloud-based, all-in-one hospitality property management system for hotels, vacation rental apartments, hostels, RV parks, and other vacation property businesses. Delivering powerful property management tools and features that include channel management, booking management, reporting, and payment processing within a suite, Roomsy helps make the life of vacation rental managers, hoteliers, and hostel operators easy. Change of room for internal guests. Sometimes you have to move guests for a reason. This could be due to operational issues or the guest may have requested an upgrade to another room. To set up a room move for a registered guest, open the reservation, select the room type and room number they will be moved to, and click save. An essential function of the Hotel Management System. If you get a large number of travelers arriving at your hotel as a group, we recommend using the Group functionality.

About

roommaster is an all-in-one hospitality management platform designed to simplify hotel operations and boost revenue. Built by hoteliers for hoteliers, it combines PMS, booking engine, channel manager, payments, and AI-powered revenue tools in one seamless solution. With features like direct bookings, real-time updates, easy calendar views, and a guest app, it enhances both staff efficiency and guest experiences. Hotels using roommaster have reported significant gains such as up to 35% revenue growth and faster check-ins with reduced administrative work. The platform integrates with over 100 third-party solutions, making it flexible for any property size or type, from boutique hotels to large resorts. Trusted worldwide for over 30 years, roommaster helps properties focus less on backend complexity and more on delivering exceptional guest service.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels, hostels, apartments, motels, and recreation vehicles (RV) parks seeking a solution to improve their operations

Audience

Independent hotels, hotel groups, and hospitality businesses seeking an all-in-one property management solution to streamline operations, boost revenue, and improve guest experiences

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19/month
Pricing is based on the number of rooms.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • Easy to use. Cloud storage backup. Great customer support. Great pricing. Runs on any Windows browser.

Cons

  • Not much that we can think of. Customer loyalty program can be added for more customer care.

Pros & Cons from Real Users

Pros

  • Works good for rooms and you can configure the settings however you need to accommodate your layouts.

Cons

  • You can't track conversions for google ads as they don't have tracking ability.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Roomsy
Founded: 2011
Canada
www.roomsy.com

Company Information

roommaster
Founded: 1995
United States
roommaster.com

Alternatives

Slope

Slope

Slope.it

Alternatives

Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Not Supported
Reservations Management Supported
Reviews Management Supported
Single Property Supported
Vacation Rental Supported

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Not Supported
Guest Reviews / Ratings Not Supported
Housekeeping Management Supported
Lead Management Not Supported
Owner Statements Not Supported
Payment Processing Supported
Property Database Supported
Reservations Management Supported
Vendor Management Not Supported
Work Order Management Not Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Not Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Integrations

Akia Not Supported
Canary Digital Tipping Not Supported
CartStack Supported
Cendyn Guestrev Not Supported
Cendyn Loyalty Not Supported
Cendyn Revintel Not Supported
Fedelta Point of Sale Not Supported
Flexkeeping Not Supported
H&L POS Not Supported
Idealpos Not Supported
IronWiFi Not Supported
LodgIQ Not Supported
Paired Plus Not Supported
PayPal Supported
QuickBooks Online Not Supported
UpsellGuru Not Supported
Whistle Messaging Not Supported
Windcave Not Supported
miniCal Supported

Integrations

Akia Supported
Canary Digital Tipping Supported
CartStack Not Supported
Cendyn Guestrev Supported
Cendyn Loyalty Supported
Cendyn Revintel Supported
Fedelta Point of Sale Supported
Flexkeeping Supported
H&L POS Supported
Idealpos Supported
IronWiFi Supported
LodgIQ Supported
Paired Plus Supported
PayPal Not Supported
QuickBooks Online Supported
UpsellGuru Supported
Whistle Messaging Supported
Windcave Supported
miniCal Not Supported
Claim Roomsy and update features and information
Claim Roomsy and update features and information
Claim roommaster and update features and information
Claim roommaster and update features and information