Related Products
|
||||||
About
Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.
|
About
ShipWise is a scalable all-in-one shipping management platform designed to streamline warehouse and fulfillment operations for businesses of all sizes. It centralizes multi-channel order management, automates shipping processes, and offers discounted rates by connecting to over 100 carriers. The platform’s rate shopping feature helps businesses find the most cost-effective shipping options in real time. ShipWise supports cartonization, tracking, and bulk label printing to speed up fulfillment workflows. It integrates seamlessly with numerous e-commerce platforms and fulfillment software, making it easy to manage orders from one interface. Trusted by leading 3PLs and e-commerce companies, ShipWise prioritizes efficiency, accuracy, and customer satisfaction.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces
|
Audience
ShipWise is ideal for ecommerce businesses, 3PL providers, and fulfillment centers seeking a scalable, integrated shipping platform to optimize multi-channel order management and reduce shipping costs
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$33 per month
Free Version
Not Supported
Free Trial
Supported
|
Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
|
|||||
Company InformationReplyco
Founded: 2019
United Kingdom
replyco.com
|
Company InformationShipWise
Founded: 2004
United States
www.shipwise.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
Categories |
Categories |
|||||
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Supported
Knowledge Base
Not Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Supported
Workflow Management
Supported
Email Management Features
Data Recovery
Not Supported
Email Archiving
Supported
Email Deletion
Not Supported
Email Discovery
Not Supported
Email Monitoring
Not Supported
Email Recall
Not Supported
Queue Manager
Supported
Response Management
Supported
Routing
Supported
Shared Inboxes
Supported
Signature Management
Supported
Spam Blocker
Not Supported
Whitelisting / Blacklisting
Not Supported
Help Desk Features
Alerts / Escalation
Not Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Customizable Branding
Not Supported
Document Storage
Not Supported
Email Integration
Supported
Incident Management
Not Supported
Interaction Tracking
Not Supported
IT Asset Management
Not Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Real-time Chat
Not Supported
Self Service Portal
Not Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
|
Shipping Features
Air Shipping
Supported
Bills of Lading
Supported
Container Shipping
Not Supported
Freight Shipping
Not Supported
Ground Shipping
Supported
Import / Export
Supported
Ocean Shipping
Not Supported
Parcel Shipping
Supported
Quotes / Estimates
Not Supported
Shipment Tracking
Not Supported
Warehouse Management
Not Supported
|
|||||
Integrations
Shopify
Supported
Amazon
Supported
ApparelMagic
Not Supported
BigCommerce
Supported
Cdiscount
Supported
ChannelAdvisor
Not Supported
FedEx Ship Manager
Not Supported
FirstMile
Not Supported
FlavorCloud
Not Supported
Gmail
Supported
|
Integrations
Shopify
Supported
Amazon
Not Supported
ApparelMagic
Supported
BigCommerce
Not Supported
Cdiscount
Not Supported
ChannelAdvisor
Supported
FedEx Ship Manager
Supported
FirstMile
Supported
FlavorCloud
Supported
Gmail
Not Supported
|
|||||
|
|
|