RepairDesk vs. RepairShopr Comparison


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		Related Products PayKings PayKings is a merchant account provider that helps businesses secure payment processing services in industries often rejected by traditional payment processors. The platform offers merchant accounts, payment gateways, and payment processing solutions designed to support businesses with specialized risk profiles. What is a high risk merchant account? A high risk merchant account is a payment processing account for merchants that are classified in a high risk category. They require high risk credit card processing solutions. The PayKings Team can get you approved today for a low to high risk merchant account for B2B, eCommerce, or Retail at reduced rates and fees. Credit repair merchant accounts are essential for companies in the credit repair space. You provide credit solutions to your customers and we’ll take care of the payment processing. Selling any type of merchandise through an ecommerce store has its risks. 163 Ratings Visit Website Bravo POS for Pawnbrokers Run Faster. Lend Smarter. Stay Audit-Ready 24/7. Born from five generations of pawnbroking, Bravo Store Systems builds the technology that keeps modern pawnshops moving. Whether you write loans, manage firearms, or sell online, Bravo connects every part of your business so tickets, payments, and records flow automatically between counter, web, and back office. Predictive pricing delivers consistent valuations that protect margins. Task Manager replaces report-chasing, surfacing overdue loans and compliance tasks instantly. Built-in E4473 and A&D entries validate at save for 24/7 ATF audit-readiness. MobilePawn lets customers renew, pay, and shop from their phones. Thousands of pawn and FFL operators trust Bravo to run faster, stay compliant, and work smarter every day. Bravo Store Systems — built by pawnbrokers, for pawnbrokers. 92 Ratings Visit Website KUKUI Kukui's All-in-One Success Platform is a robust integrated marketing software solution that helps businesses in the automotive repair industry to grow their brand and take it to the next level. Kukui offers tools for conversion rate optimization, POS integration, email marketing and retention as well as revenue tracking. 80 Ratings Visit Website Wash-Dry-Fold POS Wash-Dry-Fold POS is a laundromat POS system built by laundromat owners, created by the team behind Liberty Laundry in Tulsa, Oklahoma. It powers wash-dry-fold, pickup and delivery, commercial accounts, and full-service retail from one platform — every feature included, no long-term contract. Purpose-built for the laundry business, not adapted from generic retail software: • Wash-dry-fold — order intake, weigh-in, pricing, and status tracking • Pickup and delivery — customer accounts, scheduling, and recurring orders • Order tracking — a Kanban board from drop-off to ready-for-pickup • Commercial accounts — invoicing for hotels, gyms, and B2B clients • Integrations — Speed Queen / Alliance, Laundroworks, ESD, FasCard, LaundryCard • Attendant workflows — role-based logins and guided tasks • Theft prevention — reporting on voids, discounts, and cash discrepancies • Repair tracking and reporting — maintenance logs plus revenue and labor analytics 126 Ratings Visit Website Bidtracer Bidtracer has been built specifically for the MEP/BAC industry for both construction and service side including but not limited to CRM, Bid Management, Invitation to Bid, BAC Estimating, BAC Engineering, Project Management, Service Agreement, Service Work Orders, Service Repair, Service Projects all built natively in the cloud. Estimating/engineering established live pricing with numerous manufacturers such as JCI, Distech Controls, ABB, Carrier, ALC and many peripheral distributors such as Kele, Alps, Belimo, Siral, Bray. If you haven’t imported it yet, we can import it multiple times throughout the year. Our system caters to businesses of all sizes and accommodates users from various roles such as: estimators, engineers, PMs, sales, executive, and field workers. It includes rich reporting features with customizable reports, charts, and graphs to enable companies to analyze their data in real-time. 39 Ratings Visit Website Odoo Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by reducing redundant manual processes, which helps companies save countless hours of labor. Every module is interconnected to provide a fully-integrated experience from app to app, and users can automate many processes that would’ve otherwise required manual inputs into multiple applications. Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible. 1,714 Ratings Visit Website Connecteam Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price. 10,601 Ratings Visit Website EcholoN EcholoN is a flexible platform for IT Service Management (ITSM), Enterprise Service Management (ESM), Service Desk, Help Desk, Customer Service and Field Service Management. Its integrated Enterprise Application Framework enables organizations to configure workflows, forms, data structures and roles and to build individual business applications on the same platform. EcholoN supports Incident, Request, Problem and Change Management, Service Catalogs, Knowledge Management, Asset and Configuration Management, customer and contract processes, maintenance and technical service. Workflow automation, notifications, escalations, dashboards and reporting help standardize processes and improve transparency. EcholoN is designed for organizations that need more than a traditional ticketing system and want to connect IT, service departments and business processes on one scalable platform 50 Ratings Visit Website Vibe Retail Vibe Retail is a cloud-based, all-in-one retail point-of-sale (POS) and operations platform built exclusively for single-store and multi-location retailers. Unlike POS systems designed for restaurants or service businesses, Vibe Retail focuses only on retail, enabling workflows tailored to physical product sales. From a single mobile-friendly interface, retailers can manage inventory, sales, staff, customers, and suppliers across stores and warehouses in real time. Features include multi-location inventory tracking, warehouse visibility, stock transfers, product variants, serialized items, barcode printing, purchase orders, and supplier deliveries. Vibe Retail supports cards, cash, checks, gift cards, and EBT, along with retail workflows such as layaway, loyalty programs, deliveries, branded receipts, and mobile receipt printing. Integrations with Shopify and WooCommerce and 40+ real-time reports provide operational visibility and performance insights. 89 Ratings Visit Website CompanyCam CompanyCam is a photo-based solution created for contractors, by contractors. Take unlimited photos—which are location and time-stamped, sent to the cloud, and stored securely. Every photo is organized by project and instantly available to your team, allowing you to see what’s going on anytime, anywhere. Annotate photos with drawings, arrows, comments, tags, and voice notes, and create project timelines, photo galleries, reports, and transformation photos through the app. Sharing photos with customers and insurance adjusters has never been easier, and keeping your entire process organized has never been simpler. If you ever need to share photos with partners or clients, the app boasts two incredibly useful features: (1) galleries, where you share a collection of photos, and (2) reports, where you share a series of photos and notes. You don't have to download, rename, or email the photos—you simply select and send. 5,585 Ratings Visit Website
About RepairDesk is a modern repair shop management software designed to automate operations for single-store, multi-store, franchise, and mail-in repair depot businesses. This highly customizable software serves many industry verticals including cell phone, computer, drone, electronic, watch & jewelry, shoe, small engine repairs, and more. Start using RepairDesk today to effortlessly track repair jobs, manage inventory, order stock, and streamline your repair store operations.	About All-in-one software for repair shops and more. Part-time business? Full-Service Shop? Computer Repair Shop? Multiple Locations? We Have You Covered! Increase Shop Efficiency with RepairShopr’s Workflow. Build Customer Relationships with Integrated Communication Tools. Create Repeat Business and Attract New Customers with Leads and Marketing Tools. Not just a simple CRM but a powerful integrated marketing platform. Our free trial lets you test things out to make sure RepairShopr is the right fit. Quickbooks, Xero, Slack, eTech Parts, PayPal, Google Calendar, Cloud Print, RepairTech, plus much more. CRM, ticketing, invoicing, billing, automated marketing, 3-way email, POS System, inventory, scheduling. Mobile phone repair, inventory management, automated ordering, refurbs, accessories POS, time clock. Bike, Jewelry, Watch, Scuba, Auto, Camera, Small Engine, Drone, Shoe Repair, IT Pros / MSP You name it, it’s covered!
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Repair Shops	Audience Repair shops in need of a powerful Field Service Management solution
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $99.00/month/user Lite + 1 User Account 75 tickets & invoices per month Free Version Not Supported Free Trial Supported	Pricing $59.99 per month $49.99 per month if billed annually Free Version Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 1.5 / 5 ease 2.2 / 5 features 2.5 / 5 design 1.5 / 5 support 1.5 / 5 Read all reviews
Pros & Cons from Real Users Pros Everything from the easy-to-use interface to the wealth of knowledge that is provided by RepairDesk even without the software subscription they tell you exactly how to make a successful business. Cons I guess the only downside is well I cant think of one.	Pros & Cons from Real Users Pros Invoicing, CRM and ticketing, marketing, inventory, auto reply features if everything actually works. Decent price, if it worked. Cloud base and mobile app were nice for off site work. Customize invoices, but NEED software writing background to understand. The product has a decent set of features for a fair price and is good for a bootstrapping repair shop and/or fledgling MSP business. Most information I need in one place. Not too terribly expensive. Generally works when I log in. It's in English. Cons Absolutely horrible customer service and Technical support. Took over 150 days to solve an email problem and unfortunately had to move on to a different provider. Unbelievably disappointing as I've been with them since the beginning. After they resolve the problem they completely close my account to where I could not access any of my account history. Quickbooks integration suffered. Inventory added and subtracted on its own and is an export import to do physical count. Unit sales, if serialized it is inventory. Most of the features are half baked. The worst support is support/management has an arrogance in their dealings that makes it seem like they are above reproach. You'd think all of their features are flawless when they clearly aren't--.read their own forums, and anything that goes wrong it your fault. They recently raised their prices, fair enough, but they used the old trope it would help improve things. Since the price increase, many basic, necessities, such as credit card processing have broken with no good explanation. Quickbooks integration is a joke, was so bad after trying for years, we gave up and no longer integrate it. Printing is remarkably difficult. Might be fine if you just print on one printer but we have a label printer and invoice printer and there are constant problems. They love to change the way things work which is a lot of fun to try and figure out where you have a customer standing right in front of you. Support is.....passable but slow. Disabling emails to techs doesn't work, it still sends garbage out. Finally had to just create a filter on my server that trashes anything coming from RepairShopr. The email isn't just me, two other techs here had the same issues. Sometimes when you tell it to NOT notify a customer of a schedule, it does it anyway so we field calls from customers wondering why there is something scheduled when there really isn't. Their mobile app is just about worthless and using their mobile website version is ok on a tablet but horrible on a small phone.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information RepairDesk Founded: 2014 United States www.repairdesk.co	Company Information RepairShopr Founded: 2010 United States www.repairshopr.com
Alternatives Fixably	Alternatives Reshyne
BytePhase BytePhase Technologies Pvt Ltd	Fixably
CRMJIO Ur Heaven Space Pvt Ltd	BytePhase BytePhase Technologies Pvt Ltd
RepairShopr	RepairDesk
Orderry View All	Orderry View All
Categories Appointment Reminder Supported CRM Supported Help Desk Supported HVAC Supported Jewelry Store Management Supported Point of Sale Supported Repair Shop Supported	Categories CRM Supported Field Service Management Supported Help Desk Supported HVAC Supported Jewelry Store Management Supported Plumbing Supported Point of Sale Supported Repair Shop Supported Tradesman Job Management Supported
CRM Features Calendar/Reminder System Supported Call Logging Not Supported Document Storage Supported Email Marketing Supported Internal Chat Integration Supported Lead Scoring Supported Marketing Automation Integration Supported Mobile Access Supported Quotes / Proposals Supported Segmentation Supported Social Media Integration Supported Task Management Supported Territory Management Not Supported HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Not Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Not Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Not Supported Work Order Management Supported Help Desk Features Alerts / Escalation Supported Automated Routing Not Supported Community Forums Supported Customizable Branding Supported Document Storage Not Supported Email Integration Supported Incident Management Not Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Supported Live Chat Supported Multi-Channel Communication Not Supported Multiple Brands / Products Not Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported Jewelry Store Management Features Appraisal Management Not Supported Commission Management Supported Consignments Not Supported Customer Purchase History Not Supported Jewelry Design Not Supported Marketing Management Supported Multi-Store Management Supported Pricing Management Supported Repair Tracking Supported Supplier Management Supported Wholesaler Management Supported Point of Sale Features Barcode Scanning Supported Commission Management Supported Cryptocurrency Support Not Supported Customer Account Profiles Supported Discount Management Supported eCommerce Integration Supported Electronic Signature Supported Gift Card Management Supported Loyalty Program Supported Multi-Location Supported Restaurant POS Supported Retail POS Supported Returns Management Supported Repair Shop Features Barcode Support Supported Billing & Invoicing Supported CRM Supported Intake Forms Supported Inventory Management Supported Parts Inventory Management Supported Point of Sale (POS) Supported Repair Tracking Supported Work Order Management Supported Show More Features Appointment Reminder Features Appointment Scheduling Supported Calendar Management Supported Call Reminders Not Supported Email Reminders Supported Online Booking Supported Payment Reminders Supported Recurring Appointments Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Supported	CRM Features Calendar/Reminder System Supported Call Logging Not Supported Document Storage Supported Email Marketing Supported Internal Chat Integration Supported Lead Scoring Not Supported Marketing Automation Integration Supported Mobile Access Supported Quotes / Proposals Supported Segmentation Supported Social Media Integration Supported Task Management Supported Territory Management Not Supported HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Not Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Supported Routing Not Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Not Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Supported Live Chat Not Supported Multi-Channel Communication Supported Multiple Brands / Products Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported Jewelry Store Management Features Appraisal Management Supported Commission Management Supported Consignments Not Supported Customer Purchase History Supported Jewelry Design Not Supported Marketing Management Supported Multi-Store Management Supported Pricing Management Supported Repair Tracking Supported Supplier Management Supported Wholesaler Management Supported Point of Sale Features Barcode Scanning Supported Commission Management Supported Cryptocurrency Support Not Supported Customer Account Profiles Supported Discount Management Supported eCommerce Integration Supported Electronic Signature Supported Gift Card Management Not Supported Loyalty Program Not Supported Multi-Location Supported Restaurant POS Not Supported Retail POS Supported Returns Management Supported Repair Shop Features Barcode Support Supported Billing & Invoicing Supported CRM Supported Intake Forms Supported Inventory Management Supported Parts Inventory Management Supported Point of Sale (POS) Supported Repair Tracking Supported Work Order Management Not Supported Show More Features Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Not Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported Plumbing Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Not Supported Inventory Control Supported Job Management Supported Mobile Access Supported Quotes / Estimates Supported Routing Not Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported
Integrations Square Appointments Supported Square POS Supported Square Payments Supported Square for Retail Supported Axis LMS Not Supported Domotz Not Supported Easyflow Not Supported Hudu Not Supported Mailchimp Supported NinjaOne Not Supported QuickBooks Online Supported QuickBooks Online Advanced Supported ScalePad Not Supported ScalePad Lifecycle Manager Not Supported Stripe Supported Tyro EFTPOS Supported Wufoo Not Supported Xero Supported Zapier Not Supported vCIO Hero Not Supported Show More Integrations View All 11 Integrations	Integrations Square Appointments Supported Square POS Supported Square Payments Supported Square for Retail Supported Axis LMS Supported Domotz Supported Easyflow Supported Hudu Supported Mailchimp Not Supported NinjaOne Supported QuickBooks Online Not Supported QuickBooks Online Advanced Not Supported ScalePad Supported ScalePad Lifecycle Manager Supported Stripe Not Supported Tyro EFTPOS Not Supported Wufoo Supported Xero Not Supported Zapier Supported vCIO Hero Supported Show More Integrations View All 23 Integrations
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