ReadyChat

ReadyChat

Elm Street Technology
Text

Text

Text Inc.
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+

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About

ReadyChat is the fastest, most convenient way to engage and convert website visitors into leads and appointments. Our Live Chat software monitors website visitors and identifies the best time to engage them with a chat. This gives our agents the best chance to turn every interaction into a lead. We work with you to ensure the right message is being communicated to your visitors. We customize your chat window and script to reflect your unique identity. Our smart chat algorithm knows when to engage site visitors. Engaging visitors at the right time increases their chance of converting into a qualified lead. Our agents are trained to qualify your leads, capture complete contact information, and immediately send it to your team. We do all the work so you can focus on closing. ReadyChat increases your lead volume by 40% or more, and our leads are known to close 3X higher than the industry average for Internet leads.

About

Text is an AI customer service platform - AI agent, live chat, and help desk in one place. Provide support, capture leads, and convert tickets into sales. Text surfaces buying signals in ordinary chats. Your team can monetize them before the moment passes. • AI agent: resolves routine tasks, so your team handles only the chats that need a human • Live chat: triggers proactive chats based on visitor behavior, so browsers buy before they leave • Help desk: routes chats to right agents with full context, so nothing gets lost • Copilot: surfaces reply suggestions and customer history on demand, so every response is accurate and fast • Lead capture: qualifies visitors and collects details after hours, so follow-ups start with context • Workflows: connects Text to other tools, so routing, tagging, and follow-ups run automatically Service that resolves faster, captures more, and turns tickets into sales. Trusted by 35,000+ companies. Free for 14 days.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for a 24 live chat software solution to convert website visitors into leads and appointments

Audience

Companies seeking a solution to scale customer support and engagement using AI agents to automate chat, ticketing, and conversational workflows across multiple channels

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$199 per month
Free Version Not Supported
Free Trial Supported

Pricing

$25 per month
AI agents
AI agents resolutions
Reply resolutions
AI text editing
10,000+ API calls
Live visitors tracking
Custom Skills
MCP server
AI Copilot
Chat topic insights
Tag suggestions
Ticket and chat summary
Team canned responses
Workflows & campaigns
Advanced widget customization
Advanced reporting
Chat history
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I like the AI-related features; they work much better than those in the products I've had a chance to test. I'm particularly impressed with the agent features and the excellent live chat. The application is easy to install and configure.

Cons

  • Price could be a bit lower. On the other hand every single tool on the market is more expensive now.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Elm Street Technology
Founded: 2016
United States
readychat.com

Company Information

Text Inc.
Founded: 2002
United States
www.text.com

Alternatives

Alternatives

CCIChat

CCIChat

Cyber Cast International

Categories

Live Chat Supported

Categories

Agentic AI Supported
AI Agents Supported
Chatbot Supported
Customer Service Supported
Help Desk Supported
Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Chatbot Features

Call to Action Not Supported
Context and Coherence Not Supported
Human Takeover Not Supported
Inline Media / Videos Not Supported
Machine Learning Supported
Natural Language Processing Not Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Not Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Not Supported
Email Integration Not Supported
Incident Management Not Supported
Interaction Tracking Not Supported
IT Asset Management Not Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported

Integrations

BigCommerce Not Supported
Ecwid Not Supported
Facebook Messenger Not Supported
Gmail Not Supported
Shopify Not Supported
Squarespace Not Supported
Webflow Not Supported
WhatsApp Not Supported
WooCommerce Not Supported
WordPress Not Supported

Integrations

BigCommerce Supported
Ecwid Supported
Facebook Messenger Supported
Gmail Supported
Shopify Supported
Squarespace Supported
Webflow Supported
WhatsApp Supported
WooCommerce Supported
WordPress Supported
Claim ReadyChat and update features and information
Claim ReadyChat and update features and information
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Claim Text and update features and information