Queaxis

Queaxis

Uninand Technologies
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About

Serve customers virtually from anywhere or digitally from any location. Queaxis offers a multitude of check-in options for customers to seamlessly connect and interact with service providers to avail services. The signage module built into Queaxis and integration with PixlView brings in a new level of opportunity to promote your brand. Alongside queue information, push ads, play captivating media content, show information and infotainment content to keep the customers engaged. An advanced web-based agent terminal enabled service representatives to serve customers with ease. Emote bundles the most sophisticated features including live chat, call forwarding, realtime performance indicator and much more power-ups. It is dynamic and fully customizable to adapt to your unique workflow demands.

About

With Smart Queue Management system reduce customer queue time, Increase staff productivity and Deliver a delightful customer experience. We provide the solution for every business size. Qwaiting is a cloud based queue management software. While Queue Systems are designed to decrease wait times. Qwaiting does more than that: Our Queuing solutions not only generate efficiencies but enhance profitability, build a secured environment and improve the visitor experience. When the customer service is on-point, your customers will be more than glad to wait. Qwaiting allows visitors to check-in for service by phone and wait for their turn to be served. Your staff will receive all the information required to deliver the best individual customer service. Know the whole picture in real-time. From customer journey to staff performance, make better business decisions with the data we collect.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Organizations searching for a powerful Queue Management solution

Audience

SME's & Banking, Educational, Healthcare, Retail Sectors are the audience of Qwaiting software.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$199 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 5.0 / 5
design 4.9 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Easy to set up and use Reduces customer wait times with virtual queues Simple online appointment scheduling Real-time queue tracking and analytics Helpful SMS and email notifications Responsive customer support Suitable for businesses of all sizes
  • Qwaiting software is incredibly easy to understand and use. You don't need to be a tech expert to figure it out. This software is a pro at making queues work smoothly.
  • I am using this software from last 6 months and i would like to say it makes my life easy because no more long queues. Great software with amazing features for staff and customers too.
  • I like the most that there is no need to be physically present there. We can use this virtually, and when our turn comes, we receive the notification on our mobile phones.
  • I like that customers can use a QR code at the entrance to join the virtual queue. They get an SMS to confirm their spot, and then they can wait in their car or outside. When it's their turn, they receive a notification/SMS to come inside and take their place.

Cons

  • Advanced reporting could offer more customization Some integrations would be a welcome addition
  • In my personal opinion, I found everything about it to be excellent, and I genuinely enjoyed using it.
  • According to me, it is the best one. There are no disadvantages.
  • If I am talking about not liking, then I can say that I haven't experienced any issues so far.
  • Regarding any dislikes, I haven't encountered any issues with this software so far. From my perspective, it's a good one.

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Uninand Technologies
Founded: 2015
United Arab Emirates
www.uninand.com/queaxis

Company Information

Qwaiting
Founded: 2018
Singapore
qwaiting.com

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Categories

Queue Management Supported

Categories

Queue Management Supported

Queue Management Features

Appointment Scheduling Supported
Calendar Supported
Communication Tools Supported
Contactless Supported
Customer Surveys Supported
Dashboard Supported
For Banks Supported
For Government Supported
For Healthcare Supported
For Restaurants Supported
For Retail Supported
SMS Marketing Supported
Supports Multiple Counters Supported
Virtual Queue Supported

Integrations

Calabrio Workforce Management Not Supported
Cisco Webex Not Supported
EpicCare EMR Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Exchange Not Supported
Microsoft Teams Not Supported
Nexsign Not Supported
Oracle Siebel CRM Not Supported
Scala Digital Signage Not Supported
Telegram Not Supported
WhatsApp Not Supported

Integrations

Calabrio Workforce Management Supported
Cisco Webex Supported
EpicCare EMR Supported
Microsoft Dynamics 365 Supported
Microsoft Exchange Supported
Microsoft Teams Supported
Nexsign Supported
Oracle Siebel CRM Supported
Scala Digital Signage Supported
Telegram Supported
WhatsApp Supported
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