Wavetec Queue ManagementWavetec
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Related Products
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About
A world-leading queue management system. Qtrac® is a cloud-based virtual queuing and appointment scheduling platform. Thousands of customers are queued by Qtrac every day. Learn why both small businesses and the nation’s largest enterprise companies choose Qtrac. It’s no secret that customers hate to wait. Discover how virtual queuing puts customers back in charge, increasing satisfaction and boosting brand loyalty. Eliminate lines and crowds with virtual queuing. Easily manage visitors plus gain insights into their needs prior to serving them. Control and manage workload and occupancy to maximize efficiency. Manage capacity with appointment scheduling. Engage and connect with mobile queuing. Communicate directly with customers for the ultimate personalized experience. Eliminate customer frustration and improve brand loyalty. Appointment reminders keep customers on time and reduce no-shows. Wait-time notifications offer marketing and advertising opportunities.
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About
Decrease customer wait times, improve waiting line management, and increase revenues with Wavetec’s enterprise Queue Management Solutions. Wavetec’s customer experience solutions are based on the Wavesphere Philosophy – ORGANIZE, ENGAGE & MEASURE waiting times and statistics from disconnected service areas to enhance customer experience at key touch points. Excessive queuing and waiting are among the leading causes of consumer dissatisfaction in banks, retail stores, hospitals and government institutions & Wavetec’s queuing systems solve that problem. Wavetec is one of the largest global manufacturers and suppliers of queue management systems. We have over 27 years of experience in helping organizations improve their customer flow, manage queues with virtual and linear queuing solutions, queue displays, appointment bookings, queuing apps, and visitor flow monitoring software.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Companies searching for a solution to manage their queuing and appointment scheduling processes
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Audience
Companies that need a queue management solution
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$216.90 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
contact to get quote
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationQtrac
United States
qtrac.com
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Company InformationWavetec
Founded: 1987
United Arab Emirates
www.wavetec.com
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Categories |
Categories |
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Queue Management Features
Appointment Scheduling
Supported
Calendar
Supported
Communication Tools
Not Supported
Contactless
Supported
Customer Surveys
Supported
Dashboard
Not Supported
For Banks
Supported
For Government
Supported
For Healthcare
Supported
For Restaurants
Supported
For Retail
Supported
SMS Marketing
Supported
Supports Multiple Counters
Not Supported
Virtual Queue
Supported
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Integrations
Microsoft Office 2021
Not Supported
Pulse SMS
Not Supported
WhatsApp
Not Supported
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Integrations
Microsoft Office 2021
Supported
Pulse SMS
Supported
WhatsApp
Supported
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